PowerPanel® Business Edition User’s Manual Rev.
ELECTRONIC END USER LICENSE AGREEMENT FOR CYBERPOWER POWERPANEL BUSINESS EDITION NOTICE TO USER: THIS IS A CONTRACT. BY INSTALLING THIS SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. The End User License Agreement and copyright of CyberPower ® PowerPanel Business Edition product and related explanatory materials ("Software") are owned by its Cyber Power Systems (USA), Inc.
4. No Warranty. The Software is being delivered to you AS IS and its supplier makes no warranty as to its use or performance. THE CYBER POWER SYSTEMS (USA), INC. AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION. THE CYBER POWER SYSTEMS (USA), INC. AND ITS SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.
Table of Contents Introduction ...................................................................................................................................................... 7 Agent ............................................................................................................................................................. 8 Client............................................................................................................................................................
Configuration ........................................................................................................................................... 57 Energy Consumption ................................................................................................................................... 63 Energy Reporting .................................................................................................................................... 63 Energy Settings ................................
Event Logs ............................................................................................................................................. 144 Settings .................................................................................................................................................. 145 Security ...................................................................................................................................................... 145 Login .........................
Introduction ® PowerPanel Business Edition (PPBE) software provides comprehensive advanced power management for UPS/PDU/ATS systems. It controls unattended shutdowns, scheduled shutdowns, and notifications for computers powered by the UPS (Uninterruptible Power Supply), PDU (Power Distribution Unit), or the ATS (Automatic Transfer Switch). ® PowerPanel Business Edition software consists of three different modules; Agent, Client and Center.
be switched off, the Client will perform a shutdown prior to switching off the power. Refer to Configuration C ® of the PowerPanel Business Edition structure illustration. Agent Aside from the primary function of shutting systems down in the event of an outage, the Agent also provides the following functions: Unattended shutdown in response to various power conditions. User notification of power conditions.
Getting Started Prerequisites Hardware Limitation 733 MHz or higher Pentium-compatible CPU. 256 megabytes (MB) of RAM recommended minimum; more memory generally improves responsiveness. Minimum of 150 MB of free space of hard disk. Serial port or USB port. (Required by the Agent) Network interface.
Citrix XenServer 5 or later Ubuntu 12.10 or later Citrix XenServer 6 Ubuntu 15.04 or later Citrix XenServer 7 VMware ESX/ESXi 4 or later Red Hat Enterprise 5.7 VMware ESX/ESXi 5 or later Redhat Enterprise 6.1 VMware ESX/ESXi 6 or later Redhat Enterprise 6.5 VMware vMA 4 or later Redhat Enterprise 7 VMware vMA 5 or later Centos 6 or later VMware vMA 6 or later Centos 7 or later MAC OS X 10.6 Open SUSE 10.2 or later MAC OS X 10.
Accept the license agreement. Choose the component. If one single computer is connected to the UPS directly via a USB or serial connection, Agent should be installed. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed or is connected to a PDU, Client should be installed. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, Center should be installed.
Select Protected Target. If the target computer is powered by a UPS, a PDU or an ATS, the Local Computer/Virtual Machine/Server option should be selected. If the administrator requires simultaneous management to multiple VMware ESXi host on a local network, the Multiple VMware ESXi Hosts option should be selected. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, the Only for Monitoring option should be selected.
Check the USB or serial port. If the target computer is connected to the UPS directly via a USB or serial connection, the Yes option should be selected. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed, or is connected to a PDU/ATS, the No option should be selected. Monitor other power devices. If a user wants to monitor additional UPS, PDU or ATS units from this computer, the Yes option should be selected.
Confirm the recommended components. Choose the destination directory.
Choose the start menu directory. Click the Finish button to complete the installation.
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Installation on Linux The installer is used to install the software and requires root permission. The installation wizard will guide users in completing the installation. Browse to the CD drive and find the installer in the /Software/Linux folder. Initiate the wizard by running the ./ppbe-linux-x86.sh command or double clicking ppbe-linux-x86.sh on 32-bit systems or by running the ./ppbe-linux-x86_64.sh command or double clicking ppbe-linux-x86_64.sh on 64-bit systems.
Choose the component. If one single computer is connected to the UPS directly via a USB or serial connection, Agent should be installed. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed or is connected to a PDU, Client should be installed. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, Center should be installed.
Check the USB or serial port. If the target computer is connected to the UPS directly via a USB or serial connection, the Yes option should be selected. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed, or is connected to a PDU/ATS, the No option should be selected. Monitor other power devices. If a user wants to monitor additional UPS, PDU or ATS units from this computer, the Yes option should be selected.
Confirm the recommended components. Choose the destination directory.
Click the Finish button to complete the installation.
Installation in Text Mode When the system does not support graphic mode, the Linux installation needs to be initiated in the terminal by using the ./ppbe-linux-x86.sh -c command on 32-bit systems or use ./ppbe-linux-x86_64.sh -c command on 64-bit systems. The installation procedure will be initiated as following steps: Press Enter to start an installation. Accept the license agreement. Choose the component.
Check the USB or serial port. If the target computer is connected to the UPS directly via a USB or serial connection, the Yes option should be selected. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed, or is connected to a PDU/ATS, the No option should be selected. Monitor other power devices. If a user wants to monitor additional UPS, PDU or ATS units from this computer, the Yes option should be selected. Confirm the recommended components.
Installation on Mac ® File folder will be displayed automatically when inserting the PowerPanel Business Edition installation CD. Find the installer in the /Software/Mac folder, and double click the file named Setup.dmg, then in the same way double click the file named CyberPower PowerPanel Business Edition Installer to initiate the wizard. The installation wizard will guide users in completing the installation. Note: Cyberpower PowerPanel® Business Edition software is a third-party application.
Choose the component. If one single computer is connected to the UPS directly via a USB or serial connection, Agent should be installed. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed or is connected to a PDU, Client should be installed. If the administrator requires simultaneous monitoring and access to multiple UPS/PDU/ATSs, equipment and computers on a local network, Center should be installed.
Select power devices. Users must select which power device provides power protection to the target computer. Check the USB or serial port. If the target computer is connected to the UPS directly via a USB or serial connection, the Yes option should be selected. If the computer is powered by a UPS already connected to an Agent, has a remote management card installed, or is connected to a PDU/ATS, the No option should be selected.
Monitor other power devices. If a user wants to monitor additional UPS/PDU/ATS units from this computer, the Yes option should be selected. Confirm the recommended components. Choose the destination directory.
Click the Finish button to complete the installation. Note: If the PPBE service stops unexpectedly in OS X version is 10.6 or earlier, please update Java to the latest version via Software Update, then execute restartService.sh to restart PPBE service, the default file path is /Applications/ppbe/bin/restartService.sh.
Installation on VMware ESXi and ESX Installation on ESXi Installation must be launched in the vMA (vSphere Management Assistant) which is also a virtual machine on the ESXi host; Agent should be installed on the vMA of ESXi 4.1 or later versions. In order to deploy vMA on the ESXi host and install PPBE in the vMA, users must install the vSphere Client tool on another remote computer first. To download the vSphere Client installer, users can enter the ESXi host IP address to access the web page.
Before installing Agent with the USB or serial connection, make sure that the platform running the Agent supports USB or serial connection. VMware ESXi 4.1 and later versions support a USB device to be passed through from an ESXi host to vMA. Note: In order to make sure that Agent on vMA of the ESXi host can establish communication with UPS through USB connection, you should upgrade virtual hardware to the latest version.
Click Browse to import the ppbeXXX_centos.ovf extracted from the downloaded zip file. Click Next to start a deployment task. The OVF template detail is displayed. Click Next to continue.
Enter the name for the deployed virtual appliance. This name should be unique within the inventory.
Select the virtual disk format for the PPBE virtual appliance. The default option is Thin Provision. Refer to About Virtual Disk Provision Disk Policies for further information about how to select virtual disk format. A deployment detail is displayed. Click Finish to start the deployment task.
After the deployment task is complete, the PPBE virtual appliance will be added into the inventory. Click Power on the virtual machine to power on the virtual appliance. Login the virtual appliance. The default username and password are admin. In order to perform shutdown accurately, you must change the time zone settings of the virtual appliance. This can be a direct copy of the time zone file from the /usr/share/zoneinfo folder.
Installation on Hyper-V Server ® Use the PowerPanel Business Edition installation CD to complete the installation on the target computer. Run the \Software\Windows\setup.exe of the command prompt such as below illustration to start the installation procedure (CD_Drive is a CD drive formatted as D: or E:). A popup window will be displayed when the installation is launched. Refer to Installation on Windows section to follow the same steps to complete installation.
® PowerPanel Business Edition supports multiple-language function and allows users to change language. It will choose the suitable language as the default one to display at the initial access. Users can change the language from the banner. After the language is changed, the page will refresh automatically and choose the assigned language as the default one to display. Change language Login The default username is admin and the password is admin.
Quick Configuration A Welcome screen will display at the first time to use Agent and Client. The welcome screen will lead you to complete the quick configuration. You can decide whether to continue or ignore it. It is strongly recommended to complete the quick configuration. Inability to complete the quick configuration may put your computer in the extreme risk when power events occur. If you decide to ignore the quick configuration, click the Exit button.
Using PowerPanel Business Edition Agent and Client System Summary System/Summary page in Agent In Agent, the System/Summary page provides an overview of the system operation. This includes the utility power status, operating status of the UPS, issues with the system and items requiring user attention. In Client, the System/Summary page provides an overview of the system, including the communication status with the UPS/PDU/ATS, issues with the system and items requiring user attention.
Information (The content in this section is only applicable to the Client.) System/Information page The System/Information page shows detailed information about the Client as follows. Name: The name of the hosted computer, e.g. Web Server or Bill's Computer. Location: Where the hosted computer is located, e.g. Server room or Rack A. Contact: Who to contact about this hosted computer, e.g. someone's name, E-mail or phone number.
UPS (The content in this section is only applicable to the Agent.) Status The UPS/Status page displays detailed status on the UPS power conditions, batteries, and system. UPS/Status page of a PR1000LCDRTXL2Ua Input Status: Displays the present status of the utility power supplied to the UPS. Normal: The voltage and frequency of the utility power is normal. Blackout: There is no utility power being supplied to the UPS and it is supplying battery power to connected equipment.
Wiring Fault: The UPS has detected a wiring fault in the outlet it is plugged into. No Neutral: The neutral wire is not connected properly. Generator Detected: UPS is being supplying power by generator. Power Failure: The utility power being supplied to the UPS is not within spec due to other power noise and distorted conditions. Voltage: The voltage of the utility power supplied to the UPS. Frequency: The frequency of the utility power supplied to the UPS.
Buck: The utility voltage is beyond the regular voltage range. The UPS is decreasing the output voltage closer to normal. Note: The Boost and Buck function are only available on a UPS with AVR; only high-end units with AVR have a Buck feature. The UPS uses the AVR function to improve the utility voltage and supplies the power to its connected equipment within a narrow range. Overload: The present load exceeds the load threshold of the UPS. Remove some equipment from the UPS to reduce the load.
Battery Status: Displays the present status of the battery packs. Fully Charged: The batteries are at 100% capacity. Discharging: The UPS is supplying battery power to support the load. This is caused by a utility power failure or battery test. Charging: The batteries are charging. Boost Charging: Boost charging involves a high current for a short period of time to charge the battery. Boost charger enables the quick charging of depleted batteries.
Module Status: Displays the present operating status of each UPS module. Normal: The module is operating normally. Offline: The module is not installed. Rectifier Fault: The module rectifier is faulty and stops output power. Inverter Fault: The module inverter is faulty and stops output power. Inverter Protected: The module inverter has been protected and stops operating. Rectifier Overheat: The internal temperature of module rectifier exceeds the normal rating.
The UPS/Information page shows information about the UPS: Model: The model name of the UPS. Firmware Version: The firmware version of the UPS. Serial Number: The serial number of the UPS. UPS Type: The type of the UPS. e.g. On-Line, Line Interactive or Sine wave Line Interactive. Power Rating: The Volt-Amp rating and power rating (Watts) of the UPS. Current Rating: The output current rating (Amps) of the UPS. Voltage Rating: The input voltage range (Volts) of the UPS.
Configuration The UPS/Configuration page allows for customized UPS configurations to meet specific operational requirements. UPS/Configuration page of a PR1000LCDRTXL2Ua Supplied Power Voltage: Sets the output voltage which is supplied to the connected equipment. Note: On some models belonging to the Smart App Online Tower series, this setting becomes configurable in bypass mode and the changes require a restart to activate.
Fixed Frequency: Sets the fixed value of the output frequency on the Fixed mode. Caution: The wrong frequency settings may damage the connected equipment. Make sure the selected frequency is correct for the connected equipment. An alert warning message will remind you of the following conditions: The frequency mode has changed from the Follow-up mode to the Fixed mode, and the fixed frequency is not equal to the utility frequency.
Power Restore ® When a utility power failure occurs, PowerPanel Business Edition software may order the computer to shut down and power off after the specified remaining runtime is met or if the battery capacity is low. After the utility power is restored the UPS turns on automatically and supplies power to the computer. If the computer BIOS is set to boot when power is restored the computer will automatically restart.
Bypass Condition The Online UPS series supports the bypass function. When the UPS is in bypass mode, the utility power is supplied directly to the connected equipment. To configure whether the UPS is allowed to enter or remain in bypass mode in select from the following: Qualification: This configures the qualifications the UPS uses to determine if it will enter bypass mode when a UPS fault or overload occurs. Valid Volt. & Freq.
Battery Prevent Excessive Discharge: When the UPS uses the battery to supply power for output, a deep discharge with a low load can shorten the battery life. If this option is enabled, the UPS will stop supplying power after discharging for 4 hours to avoid a deep battery discharge. Energy Saving: When the utility power fails, the batteries will start discharging. If this option is enabled and there is no output load, the UPS will shut down to save battery power after discharging for 5 minutes.
LCD Back-light Saving: When no UPS button is pressed or no power event occurs during this delay, the LCD screen will be turned off. Wiring Fault Detecting: If this option is enabled, the UPS will detect if the UPS wiring is not grounded or reversed. It is recommended to assure the UPS wiring has ground connection first. This option should be enabled if the UPS wiring has ground connection.
Diagnostics The UPS/Diagnostics page provides the ability to verify that the UPS can supply adequate battery runtime for the connected computers to shutdown properly. Perform a complete runtime calibration to ensure an accurate estimate of the runtime for the connected load. The buzzer can be tested to ensure that the UPS can issue an alarm and that the indicator lights will display properly if requested by the UPS.
Failed: The battery test resulted in failure. Follow the steps below if the battery test fails: Repeat the battery test and replace the batteries if the test fails again. Contact CyberPower for assistance if the battery test fails after the batteries have been replaced. Runtime Calibration The Runtime Calibration ensures the runtime estimate is accurate with the current load. The results show the runtime, the result, and the date of the last calibration.
Load The UPS supplies power to generic equipment and shutdown-protected computers that connect to native outlet sockets of UPS or extended PDU. The UPS/Load page provides detailed information about connected loads and the extended PDU. PowerPanel Business Edition Agent: UPS/Load page Manage Loads Users can manage connected loads that include generic equipment and computers from the Load Management page. A UPS and named PDU tabs whose lists contain connected loads.
Enter the Name, Location and Contact of the load, if the load is a Client computer and has more than one power supply, choose the power supply which is actually supplied power by the target outlet. Click Finish to close the Load Setup wizard. The Load Management page will show the information about the load, click Apply to complete. A drop-down list next to the IP address field shows the IP address search result of available computers that have PowerPanel Business Edition Client software installed.
Move PDU/ATS’s plug to another UPS outlet. Select the target PDU/ATS tab you want to move. Select Configure PDU/ATS from the drop-down menu by clicking the Power Distribution shortcut on the list and select another UPS outlet on UPS outlet option. Click Apply to complete. Uninstall the PDU/ATS from UPS. Select the target PDU/ATS tab you want to uninstall. Select Configure PDU/ATS from the dropdown menu by clicking the Power Distribution shortcut on the list.
Agent searches all Clients on local network. EnergyWise Cisco EnergyWise technology allows Cisco switches to discover Cisco EnergyWise-controllable devices, keep track of the power use and take actions to reduce the power consumption. The EnergyWise page allows users to configure the connection details for Cisco switch and manipulate the device as endpoints in the children list.
Connect with Cisco Switch Users can enter all required data and click Apply to establish connection with the Cisco switch. Access Port: Sets the port for Agent interaction with the Cisco switch. The default port is 43440. Domain Name: Sets the domain name for Agent interaction with the Cisco switch. The default domain name is cyber. Off-State Cache: If this option is enabled, Client will allow its own endpoint data to be cached on the Cisco switch when it becomes non-operational.
Power (The content in this section is only applicable to the Client.) The Client can interact with a UPS or a PDU through a network interface. If the UPS has no remote management card, the Agent can be installed on a single computer which is using a USB or a serial connection directly to the UPS in order to establish the network connection to the Client. Information Power/Information page The Power/Information page shows information about the UPS/PDU/ATS which supplies power to the Client computer.
Current Rating: The output current rating (Amps) of the UPS/PDU/ATS. Voltage Rating: The output voltage rating (Volts) of the UPS/PDU/ATS. Frequency Rating: The output frequency rating (Hz) of the UPS. Battery Replacement Date: The date that the batteries were last replaced. NCL Outlet: The amount of NCL (Non-Critical Load) outlets in the UPS. Extended Battery Pack: The number of extended battery packs connected to the UPS. Name: The name of the UPS/PDU/ATS.
Power/Configuration page Network communication between a computer and UPS or PDU can be established by assigning the correct power connection, address of UPS or PDU, and a computer connected outlet of UPS or PDU. The details are described as following: Redundant Policy: Configure the computer’s power supply redundancy policy. Supported policies are described below: 1: Indicates the computer only has one power supply, this is the most common case.
ATS: Indicates the computer is plugged into an ATS PDU. Network PDU: Indicates the computer is plugged into a PDU with network connection. UPS with Network PDU: Indicates the computer is plugged into a network PDU, which is a powered by a UPS. UPS with Generic PDU: Indicates the computer is plugged into a generic PDU, which has no network connection and is powered by a UPS. UPS Address: Assigns the network address of the UPS.
Clicking the refresh button to search all devices again on the local network PDU Address: Assigns the network address of the PDU. Enter the IP address or use the drop down menu to show the device list and select a device address from the list. Clicking the refresh button causes to search the network to update the results. This option appears when Power Connection is set with the Network PDU option. ATS Address: This option appears when Power Connection is set with the ATS option.
If the ATS is using a UPS for both input power sources, enter the IP address of UPS individually. Click OK to establish the communication. If the ATS is using a UPS as one of the input power sources, enter the IP address of UPS for one power source while the other power source should be set to None. Click OK to establish the communication. If the ATS not connected to any UPS, the IP address of UPS for two power sources should be set to None. Click OK to establish the communication.
Troubleshooting Communication Problems If Client is unable to communicate with the power devices, the following steps can help users troubleshoot the issue: Verify the network address is correct. Verify the network configuration for the UPS or PDU is correct. The Power Device Network Utility tool can be used to configure the network configuration. The tool can be installed from the tools folder on the installation CD or downloaded from www.cyberpower.com.
Energy Consumption (The content in this section is only applicable to PowerPanel Business Edition Agent.) Energy Reporting This page presents the information such as the amount of power, cost and equivalent carbon emission that the UPS system consumes in a period of time. The cumulative amount of power consumed by a UPS system in a period of time is denoted as Pm. Users can setup the cost per kWh, denoted as Rp, in the Settings Page.
Energy Settings In this page, we can set the average rate of power consumption and carbon emission by selecting the country, or assign and apply a customized rate. When rates are updated, the information displayed in the energy reporting page will also be updated. Country Selection Power costs vary by country, therefore the Energy Cost and equivalent carbon emission are different. By selecting country, users can set up the average rate of power consumption and carbon emission.
CO ₂ Emissions Because the rate of carbon emissions also changes by time, users can update the carbon emission per kWh. CO2 Emitted per kWh: The weight of equivalent emitted carbon when one kWh power is consumed. Unit of Measurement: kilogram or pound Event Action ® An event is generated when the UPS/PDU/ATS encounters specific power conditions. The PowerPanel Business Edition software can be configured to respond to specific events and perform actions based on the event.
Event Action/Events page in the Agent After selecting an event, the event will become configurable. Configure all of the action settings for the selected event and apply to save the settings. The clicked event item will be configurable. Use these parameters to configure actions for individual events: Notify The administrator can be notified when an event occurs. See Event Action/Notification Recipient page for more details about the notification methods and recipient assignment.
A command will be executed when an event occurs. Initiated: Determines whether to execute a command and sets the delay for the command execution. If the event is cleared within the command execution delay, the command for this event and the corresponding event will not be executed. Duration: Sets the estimated time for the command to complete. If the event requires the computer to shut down, this delay provides time for commands and scripted actions to complete before the shutdown is initiated.
MODULE_INVERTER_PROTECTED BATTERY_REVERSED BYPASS_SEQUENCE_ERROR COMMUNICATION_FAILURE FAULT 1 Module inverter is protected. The polarity of battery is reversed. The phase sequence of bypass is wrong. 4 LOST_IN_LOCAL 3 LOST_IN_NETWORK Local communication lost. Network communication lost. GENERIC_FAULT BYPASS_FAN_FAULT BYPASS_FAULT 1 MODULE_RECTIFIER_FAULT 1 MODULE_INVERTER_FAULT 1 MODULE_FAN_FAULT UPS is faulty. Bypass fan is faulty. Bypass is faulty. Module rectifier is faulty.
3 : This event only occurs in Client. 4 : This %EVENT% variable must come with a %EVENT_CONDITION% variable. 5 : This event only occurs for the ATS in Client. 6 : This event only occurs for the environmental sensor for UPS/PDU/ATS in Client. 7 : This event only occurs for the Metered by Outlet PDU in Client. Shutdown Initiate a shutdown sequence when an event occurs. A shutdown sequence is only initiated by events which are of severe-level and warning-level type.
Available runtime is insufficient. There is not sufficient runtime for PPBE to perform a complete shutdown based on current configuration even if the battery is 100% charged. An excessive load or long shutdown time may cause this event. Reduce some UPS load or set a more accurate shutdown time to avoid this event. Enters bypass mode. Entering bypass mode, battery power protection will no longer be provided. Utility power failure. Utility power failure, battery power will be supplied.
Bypass power source has failed. Power input from the bypass source is out of regular range or is experiencing a black out. UPS will shut down, Bypass mode will not be activated. Insufficient inverter capacity. There was not enough capacity in the inverter for the UPS to switch from bypass mode to line mode. Not enough power redundancy modules. The internal modules used for redundancy in this UPS have either exceeded their capacity or have failed.
Note: Batteries are not present and A schedule has initiated events are only available in Agent. More events are available for Client: The output power is going to stop soon. Output power will stop due to power event or user command. The Client will shut down the host computer. Cannot establish network communication with Power Device. Communication with the Power Device has been lost.
ATS has automatically switched to redundant power source. The primary power source has failed or is experiencing a power event, the ATS has automatically switched to the redundant power source. ATS redundant power source has experienced a power failure. The primary ATS power source is functioning but the redundant source is experiencing a power failure or power event. If the primary power source fails, the ATS will not switch to the redundant power source. ATS is faulty.
Event Action/Recipient page Recipients can be managed as follows: Add a new recipient: Click the New Recipient to have the blank notification recipient fields or use the data from a selected recipient. Enter all required data and click the Add button to add a new recipient to the list. Modify the recipient: Select the recipient you wish to modify. After entering in the new data, click the Apply button to complete.
® If PowerPanel Business Edition and the recipients are on Windows Vista, Windows Server 2008, Windows 7, Windows Server 2012 or Windows 8, and then the alert messages will only be sent to a local ® user account on the computer running PowerPanel Business Edition. ® Note: Computer Name filed and Alert column are only available on the PowerPanel Business Edition which installed on Windows. On Linux, if Linux Message service is activated, the message will be sent to all users on the computer.
Trap Receivers PowerPanel Business Edition Agent supports SNMP traps. Users can set a maximum of 10 receivers to receive trap messages. Both SNMPv1 and v3 are supported. The listed TRAP receivers will be notified when configured Events occur. Trap Receivers settings in Agent Trap Receivers can be managed as follows: Add a new receiver: Click the New Recipient link to open the blank notification recipient fields or use the data from a selected recipient.
Action Settings Settings page allows for configuration of various event actions, including the necessary shutdown time of the hosted computer. After configuring all of the action parameters, and applying the settings, the Verify button can be used to verify whether the user’s configurations are correct. To test whether a notification is configured properly and a recipient can receive the notification successfully, use the Test function on the Event Action/Notification Recipient page.
Also turn off UPS: This setting is used for Agent to determine whether to turn off the UPS after the Agent and all Client computers are shut down completely. If Yes is checked, the UPS will be turned off after the Agent computer shutdown. The output power supplied to all equipment will also be turned off. If users wish that all equipment can continue being supplying power by the UPS after the Agent computer shutdown, this setting should be checked No.
Email service Activate: Specify whether the Agent/Client can use E-mail to send an email notification to recipients. Service Provider: Select the service provider of E-mail account. SMTP server address: Configure the SMTP server that will be used to send E-mail to a recipient's mailbox. Secure connection: Sets which secure connection for the SMTP service to sent the E-mail. Service port: Sets the port number for the SMTP service to use.
XMPP Instant Messaging service To use XMPP Instant Messaging, users must provide a unique XMPP Instant Messaging Service account as a sender and assign different account as a receiver on Event Action/Notification Recipient page. Activate: Specifies whether the Agent/Client XMPP Instant Messaging service to notification is active or inactive. Service address: Sets the XMPP server address according to your XMPP Server configuration. Select Google Talk to use predefined settings for Google Talk service.
Linux Message Linux Message Activate: Specify whether the Agent and Client can use this service to send a notification to all users accessing to this hosted computer. Note: Linux Message service is only available of the Linux. Short Message Service (SMS) Short Message Service (SMS) is a communication service used by mobile communication systems, using standardized communications protocols allowing the interchange of short text messages between mobile devices.
expressions will be replaced by the relevant content before the Agent/Client sends a notification to the SMS provider. e.g. URL: http://send-sms-company.com/sms POST Body: user=xxxxxx&password=xxxxxx &to=EVENT_ACTION_PHONE_NUMBER &text=EVENT_ACTION_MESSAGE Service provider accepts HTTP GET to sends messages: This specification from the SMS provider is required before using the HTTP GET method. Select the Using HTTP GET option at the Service Provider field.
Logs/Event Logs page Using the Previous and Next at the upper right corner of the event log list helps users to view the other range of filtered log result backward or forward. Clicking Refresh will update the log result to display in the list according to the current filter options and paging settings. The time displayed at the upper corner displays the local time of the hosted computer. This time may be different from the time on your computer.
A pop-up status window is displayed from the selected event. Filter The following filter options can be utilized by selecting Filter in the upper right corner. Once the configuration of the filter pane is configured; the logs will be requested and displayed. Filter pane on Logs/Event page in Agent Days: Selects the day(s) for the events to be displayed. The dropdown menus next to the Days setting can be used for additional preconfigured filters. Time: Selects the time range for the events.
The Logs/Status Records page is used to view the logs of the UPS status. This page is only available for the Agent. Logs/Status page Additional log pages can be accessed by selecting Previous and Next in the upper right corner of the Status Records page. Clicking Refresh will update the log result to display in the list according to the current filter options and paging settings The time displayed at the upper corner displays the local time of the hosted computer.
Filter pane on Logs/Status page Days: Selects the day(s) for the status records to be displayed. The dropdown menus next to the Days setting can be used for additional preconfigured filters. Time: Selects the time range of the status records. Weekday: Choose the days of the status records. Max. Logs: Indicates the maximum number of status records that will be displayed. Settings The Logs/Settings page allows for the ability to configure the log options.
Entry Expiration: This option specifies how long the log files will be retained. . Clear All Logs: When this option selected with Yes, Now, all event logs will be removed immediately after clicking Apply. The log clearing is permanent and once applied the log files cannot be recovered. Log to Event Viewer: Determines to log events to Event Viewer additionally.
Schedule page Create schedule: Select the New Schedule shortcut to have the blank fields or use the data of the selected schedule. Enter all required data and click Add to add a new schedule. Modify the schedule: Select the schedule you wish to modify. After entering the new data, click the Apply button to apply the schedule modification. Remove the schedule: Select the schedule to remove from the schedule list, and click the Remove button to complete the schedule deletion.
Turn off the NCL outlet. If the NCL option is chosen, users can assign a scheduled shutdown to particular outlets on the UPS with NCL support. If there are two NCL outlets on the UPS, the NCL 1 and NCL 2 outlet can be assigned individual schedules. Frequency: There are three frequencies that can be assigned Once, Daily and Weekly. Daily and Weekly schedules will be repeated. If a Once schedule has been performed or expired, the schedule will display a gray active icon in the schedule list.
Security/Login page Account Change Username Enter the password in the Current Password field. Select the Change Username option and enter a new username in the New Username field. Username must be alphanumeric (0-9, A-Z and a-z). Click Apply to complete the change. Change Password Enter the password in the Current Password field. Select the Change Password option and enter a new password in the New Password and Confirm Password fields. Click Apply to complete the change.
Authentication ® To secure and protect network communication between the PowerPanel applications and the devices, security settings must be configured in the Security/Authentication page. The Secret Phrase and SNMP settings (in Client) ® are configured and used for authenticating network communication between the PowerPanel applications and devices such as PDU or UPS.
Agent and Client, or on the System/Security page in the PDU and UPS RMCARD web. The Secret Phrase which is used in the Client and devices must match. Secret Phrase on the System/Security page in the UPS RMCARD202 web Note: If the firmware version on the RMCARD202 is earlier than 1.1 (excluding 1.1), you should refer to SNMP, SNMPv1 and SNMPv3 sections for the correct configurations. SNMP The Client establishes communication and access device information via SNMPv1 and SNMPv3.
the UPS RMCARD/PDU/ATS must have a minimum of read permission for basic operation. If the community has write permission, the Client can complete some configuration tasks automatically.
Network/Trap Notification page in the UPS RMCARD201 web Note: SNMP community is limited to 15 characters in the PDU and UPS RMCARD. Note: If you have firewall software installed, configure the settings to allow access through port 3052 (UDP/TCP), port 53568 (TCP), port 162 (UDP) and port 53566(UDP). The communication between the UPS RMCARD, PDU and ® PowerPanel Applications as Agent and Client can only be established when those ports are open.
Security/Authentication page in Agent 95
SNMP Settings ® PowerPanel Business Edition Agent allows users to change the port of SNMP Agent. SNMP Agent Port: Determines which port to be used for SNMP Agent. The default port is 161. SNMPv1 Service The Agent uses the SNMPv1 Service settings below to communicate with the NMS. These settings can be configured on the Security/Authentication page in Agent. Allow Access: Set the SNMPv1 service to either Enable or Disable.
Network Data may be eavesdropped upon or falsified due to eavesdroppers or unknown network attacks when using the ® PowerPanel Business Edition. HTTP is insecure and subject to eavesdroppers or other network attacks which can obtain the sensitive information such as website accounts or passwords. HTTPS provides secure identification and ® encryption. HTTPS is usually used for sensitive transactions and PowerPanel Business Edition also provides HTTPS connections to access the web remotely.
Once the secure level is changed, the new secure level will be taken effect. All pages can’t be displayed during the duration to restart server. After the new security has been changed, users will be logged out by Agent and Client automatically. Users must login again on the Login page. When the secure level has been changed from Basic to Sensitive/Complete, the browser warning will be presented after the new level is taken effect. This indicates that the user’s browser considers the connection is risky.
Mozilla Firefox At first, click I Understand the Risks item to expand the content and click Add Exception button to continue the next step. Firefox displays that the security certification is not trusted. Second, select Permanently store this exception option and click Confirm Security Exception button to continue the web access.
Google Chrome: Click Proceed anyway button to continue the web access. Google Chrome displays that the security certification is not trusted. Safari Click the Continue button to continue the web access. Safari displays the security certification alert. Note: The performance will be lower once accessing to the website over the HTTPS connection. SSL Certificate Import SSL Certificates The user’s browser that connects with the PowerPanel Business Edition web interface will serve the SSL certificate.
Enter the Key Passphrase field and the Keystore Password field. Click the Continue button to import the SSL certificates. Note: Applying for a certificate from the commercial certificate provider will be subject to the provider fee. Add SSL Certificate into Trust List A certificate trust list is a pre-defined list of SSL certificates that have been signed by a trusted entity.
Preferences User Experience The User Experience page is used to configure common settings for the user's experience. The settings configured here will be used on the Event Action/Recipient, Logs/Event Logs and Logs/Status Records pages. Preferences/User Experience page Working Day and Time Working Day: Set the days users normally work. Duty Time: Set the work hours for users. EnergyWise Enable: Sets to activate the EnergyWise function. This function is only supported in Agent and is not activated.
IP Range: Set the range which used in devices and computers scanning. Power Equipment In order for Client to operate properly with the power device, device options can be configured in Client: Auto Configure：Any time the IP address of the power device is changed, the Client will lose communication with the power device. If this option is checked, the Client will scan the network and automatically acquire the new IP address of the power device.
In order for administrators to do mass deployment, Profile page allows users to export all power configuration and system settings from the target computer. Each computer running PowerPanel Business Edition can import this profile to apply the same power configuration and system settings. Organize an Export Users can click the Export button to export the current configuration to the profile. The profile will be exported as a zip file and save to the assigned location.
When a profile is imported, the content will be verified to determine whether it can be applied. One profile cannot be applied to every computer because not all settings and configuration are applicable for both Agent or Client. For example, when Agent attempts to import the profile exported by Client or another Agent which is connecting with different UPS, the imported profile cannot be applied completely.
installation directory in Windows systems. /opt/ppbe or /usr/local/ppbe will be the default installation directory in most Linux distributions, Help Content The Content page provides an overview which introduces the brief functions of what Agent, Client and Center to do and indicates how to get related online-help content for current function page. It indicates a button to access to onlinehelp directly.
Using PowerPanel Business Edition Center Management Power Equipment Power Equipment page has the following capabilities in Center: Monitor status and events from a connected UPS/PDU/ATS. Issue commands to the UPS/PDU/ATSs such as a power off, power cycle or power restore. Request that the UPS perform a battery test, sound its alarm or mute the audible alarms. Manage equipment and computers which are powered by UPS units and PDUs, and order connected computers to shut down or a reboot.
Toolbar The Toolbar provides information about the status of monitored devices and options to expand, add group or device. Toolbar of Power Equipment page These three buttons will allow users to add groups, add devices or expand all groups. Add Group. Click this button and the Add Group dialogue box will appear. Add Device. Click this button and the Add Device dialogue box will appear. Expand All. This button will expand all groups.
Node Components Each node has a name and an icon indicating what type it is. A UPS/PDU/ATS node provides detailed information about what power events have occurred and what the current status is. A context menu for each node is available by clicking “ ” icon. This allows users to view detailed information such as Summary or Status, and request operations such as Shutdown or Restart. A menu item becomes disabled when this operation is in progress or is not supported.
Each node also has a column that indicates what the current state is and what power events have occurred. The column in a UPS node displays power events such as Utility power failure or Runtime is insufficient event while the column in a PDU node displays power events such as Input is low load or Input is overload. The UPS/PDU/ATS nodes display a brief operating status consisting of schedules, utility power, batteries, support load and outlets.
ATS have the following states on functioning: ATS uses this input source as current source, and this source is normal. ATS uses this input source as redundant source, but this source is normal. ATS uses this input source as current source, and this source is power failure. ATS uses this input source as redundant source, but this source is power failure. The sensor on the UPS/PDU/ATS has the following states according to the environment temperature: Normal.
Or it can be added directly to a group by selecting the Add Device item in the context menu for the selected group. Add Device item in the context menu of target group Enter the comma-separated IP addresses in the Device Address field or select the IP addresses by clicking Browse. The OK button will attempt to establish communication with the device at the specified IP address.
Remove Device Highlight the device to remove or click Remove in the context menu. Click OK to remove the device. When a device is removed, its powered computers and equipment will also be removed. Rename Device Highlight the device node you wish to rename and select Rename in the context menu. The Rename Device window will display. After entering the new device name, click OK to apply the modification. Device Details Each UPS/PDU/ATS provides further information from Details in the context menu.
Outlet Off: The outlets which are not supplying power. Power Source: The power source of the UPS, e.g. Utility or Battery. Remaining Runtime: The estimated amount of time remaining that the UPS can supply power, given its current load. Capacity: The capacity of the batteries expressed as a percentage of full charge. Statistics: Indicates the state of the device as Normal, Severe, Warning or Lost. Severe: Devices with severe-level events such as Overheat or Output is off.
Information tab shows information about the UPS/PDU/ATS. Type: The type of the device, such as On-Line, Line Interactive or Sinewave Line Interactive for UPS; or Monitored or Switched for PDU/ATS. Model Name: The model name of the UPS/PDU/ATS. Firmware Version: The firmware version of the UPS/PDU/ATS. MAC address: The MAC address of the UPS RMCARD, PDU or Agent computer's network interface. Serial Number: The serial number of the UPS. Note: This will give the internal serial number on some models.
decade accordingly. Administrators will realize how much energy has been spent in a past period. Energy can be spent more efficiently and reduce the waste. For PDU and outlets of Metered by Outlet PDU, the Peak Load value will also be recorded. Center will show the Peak Load value, the time when this value happens and the time when the Peak Value is reset. The Energy tab allows administrators to configure the proper thresholds to aware of violating consumption thresholds.
Power Control Power Off: Click Power Off and a confirmation window will appear. Decide whether to perform an immediate or a sequenced power off then click OK to begin. When a UPS or a PDU initiates a sequenced power off, computers connected to the UPS/PDU/ATS that have Agent or Client installed will initiate shutdown prior to the sequenced power off. Note: An immediate power off will likely result in connected computers losing power.
Note: If a PDU is connected to a UPS, a power off or a power cycle to the UPS may also cause all computers on this PDU to shutdown. Battery Test Click Battery Test from the context menu and the UPS will initiate a battery test. Mute Click Mute from the context menu to mute the alarm. Alarm Click Alarm from the context menu to enable or disable the UPS alarm. Preferred Source Click Preferred Source from the context menu to select which input source to be preferred to use.
Group Details Summary tab of Details Each group provides the statistics of all UPS/PDU/ATS from the Summary tab of Details and includes the following summary information: Group Name: A name of the selected group. Statistics: Indicates statistics about the operating conditions of the UPS/PDU/ATS: Normal: Indicates a UPS/PDU/ATS which is normal. Severe: Indicates a UPS/PDU/ATS with severe-level power events such as Runtime is insufficient.
Note: If a group contains the UPS systems which have connected with PDU units, shutting down the selected group may cause the computers shutdown on these PDU units. Power Control Power Off: Click Power Off and a confirmation window will appear. Pick the UPS/PDU/ATS from the list and decide whether to perform an immediate or a sequenced power off. Click OK to begin.
Power Cycle: Click Power Cycle and a popup window appear. Pick the UPS/PDU/ATS from the list and determine whether to perform an immediate or a sequenced power cycle. Click OK to begin. A confirmation window of a bulk power cycle operation Note: If a group contains the UPS systems which has connected with PDU units, a power cycle or a power off to the selected group will result in computers shutdown on the PDU units. Battery Test Only UPS units can perform a battery test.
Select Install from the context menu of the correct outlet to open the Load Setup wizard. Choose Computer Equipment with installed PPBE Client software, and enter the IP address of computer or select it from the drop-down list. Click Next to continue. Enter the Name, Location and Contact of the Client, if the Client computer has more than one power supply, choose the power supply which is actually connected by the target outlet.
IT Equipment Details Summary The Summary tab provides an overview of the equipment information, the operating status of the UPS/PDU/ATS and which outlet it is plugged into. IT Equipment Name: The name of this computer or equipment. Status: The operating status of this computer or equipment. Type: Either computer or equipment. Computers will either display Agent or Client depending on which use case of PowerPanel Business Edition is installed. Equipment is displayed for generic equipment.
Note: If the device is not monitored by Center, it will not be shown in the power tab. The detail of the power connection displays unknown instead. IT Equipment Operations Shutdown/Restart Select Shutdown or Restart from the context menu and a confirmation window will appear. Click OK to initiate the shutdown or restart. This is only valid for a computer with Agent or Client installed. Power Control Power Off: Select Power Off from the context menu.
IT Equipment page Toolbar The Toolbar provides equipment states and buttons to expand, add group or equipment. Toolbar of the IT Equipment page Add Group. Click this button and Add Group will appear. Add Computer/Equipment. Click this button and the Add Computer/Equipment window will appear. Expand All. All computers and equipment will be visible by clicking this button.
Each node is named and indicates what type it is. A computer or generic node provides more information. A context menu for each node can be accessed by clicking “ ” icon. This allows you to view detailed information such as Summary and request operations such as Shutdown or Restart. A menu item becomes disabled when this operation is in progress or is not supported. A context menu appears by accessing a computer node. Each node can be one of the following types: Computer.
Add Group button on toolbar Or click the Add Group item to create a new sub-group from the context menu of a selected group. Enter the new group name and click OK to add a new group. You may have sub-groups but a duplicate name is not allowed. Move Group Select the group you wish to move and select Move in the context menu. The Move Group window will display; select the target group from the list. After selecting the target group, click OK to move the group.
Group Details Summary tab of Details Each group provides information about the communication state or the computer type from the Summary tab of Details: Group Name: The name of the selected group. Statistics: Indicates statistics about the operating conditions of the equipment belong this group: Normal: Indicates computers and equipment being monitored by Center. Lost: Indicates computers and equipment which have lost communication with Center.
whole outlets of this bank. An immediate power off operation will result in data loss or system crash on computers due to an unexpected shutdown. Power On: Click Power On from Power Control in the context menu and a pop-up window will appear. Click “X” to exclude a computer or equipment and decide whether to do this operation immediately or in sequence. Click OK to turn on output power. Power Cycle: Click Power Cycle in Power Control from the context menu and a pop-up window will appear.
Add Computer/Equipment window Move IT Equipment Select Move from the context menu. A pop-up window will appear and you will have to assign a target group. Click OK to move to the target group. Rename IT Equipment Select Rename in the context menu. A pop-up window will appear and you must enter a new group name to replace the original one. Click OK to apply. Remove IT Equipment Select Remove in the context menu. A pop-up window will appear. Click OK to delete the selected item.
IT Equipment Details Summary tab of Details window of printer IT Equipment Name: The name of this computer or equipment. Status: The operating status of this computer or equipment. Type: Which type this computer or equipment is. Either Agent or Client depending on which the computer has installed. Equipment if it is generic equipment such as fan cooler. Address: Indicates the address of this computer or equipment. Location: Indicates where this computer or equipment is located.
Power Control Power Off: Select Power Off from the context menu. Decide whether to turn off the outlet immediately or in sequence. Click OK to turn off the outlets. A computer which has Agent or Client installed will initiate a graceful shutdown prior to turning off the outlet. On specified modes, turning off or restarting one outlet of the bank will also turn off other outlets of this bank. This may cause other computers on this bank to be shut down unexpectedly.
Service Infrastructure Service Infrastructure page provides the management for infrastructures such as VMware virtualization: Service Infrastructure view Monitor the operating status from the infrastructures. Define detailed action setting for each event of the infrastructure’s power source. Manage the service infrastructures. Toolbar The Toolbar provides information about the status of the entire infrastructures and the option to add infrastructures.
Node Components Each node has a name and an icon indicating what type it is. Each node provides detailed information about what power events have occurred and what the current status is. A context menu for each node is available by clicking “ ” icon. This allows users to view detailed information such as Summary. A menu item becomes disabled when this function is not supported. Each node can be one of the following types: Indicates that is a VMware vCenter server. Indicates that is a VMware ESXi host.
Service Infrastructure Details Summary The Summary tab provides an overview of the infrastructure information: Virtual Machine: Indicates the selected infrastructure is virtual machines. Name: The name of the selected virtual machine. Status: Displays the present status of the selected virtual machine. Address: The IP address of the virtual machine when the virtual machine is running. VMware ESXi Host: Indicates the selected infrastructure is an ESXi host.
The Settings tab allows you to connect or disconnect the infrastructure with the target UPS. The infrastructure will be moved to another outlet or another UPS. Only ESXi hosts can be set power protection. In order to make sure that the infrastructure can be protected, you should connect the infrastructure to the target UPS by assigning the UPS outlet. When the Device setting is set blank, this indicates that the infrastructure will be disconnected the power from the target UPS outlet.
The Center defines the below alarms and issues the alarm when its related events are triggered: Alarm Definition Description PPBE UPS Communication Event Alarm is triggered when PPBE lost communication with UPS. PPBE UPS Critical Event Alarm is triggered when a critical UPS event occurs. Triggered Event Communication lost with UPS in battery mode. Communication lost with UPS. Communication established. UPS Low battery. UPS Remaining runtime exhausted. UPS Utility power failure. UPS Power restored.
render a chart over the past day, past month, past year and all past information accordingly. Users can see how much energy has been spent in a historical period of time. The total and average power consumption of each selected group that contains UPS, PDU and ATS will be shown according to current chart. Center will also show the statistics on the total power consumption of today, this month, this year and entire system in the System Energy block.
Country Selection Power costs vary by country, therefore the Energy Cost and equivalent carbon emission are different. By selecting country, users can set up the average rate of power consumption and carbon emission. Country: Selecting which country the UPS is located. Energy Cost Because the rate of power consumption can vary over time, users can assign rates for different periods of time. Cost per kWh: Assign and apply the rate as of today, inclusive.
Alerts System Energy Set the notifications thresholds for PowerPanel Business Edition Center. High Threshold. When the power consumption of the entire system exceeds this threshold, the tip “System consumption is too high.” will display on the banner of the Power Equipment page. Low Threshold. When the power consumption of the entire system violates this threshold, the tip “System consumption is too low.” will display on the banner of the Power Equipment page.
Shutdown for Infrastructures Initiate a shutdown sequence when an event occurs. A shutdown sequence is only initiated by events specific for the target ESXi host. Initiated: Determines whether to request the target ESXi host to be shut down and the delay before initiating the shutdown sequence. The shutdown will be canceled if the event is cleared during this delay time. The minimum delay time to initiate shut down is based on the time set for the execution of the notification to complete.
Shutdown initiated. A computer which connects with UPS initiated the shutdown process. The computer will shut down or enter hibernation. Battery has fully charged. Battery has fully charged. The capacity of battery is full. Battery capacity is critically low. Battery capacity is critically low; power could be lost immediately. An outlet on a UPS has turned on. A UPS outlet has been turned on. The outlet can afford the power to its connected equipment. PDU Network communication lost.
Please refer to Event Action/Settings section about how to configure the detail settings of event actions. Logs System Logs The System Logs page in Center provides users logs of recorded details from operations performed in Center. The logs can be used for analysis or to determine whether operations have been performed correctly. Logs page Each log has details which can be viewed by clicking the icon next the each log.
Event Logs Logs/Event Logs page records the event logs that can be analyzed whether the devices and the system are functioning well. Each log records what event occurred of the device. Using the paging toolbar helps users to view the other range of the filtered logs backward or forward, and update the result according to current filter options. Click the Save shortcut at the paging toolbar of the event log table and select CSV or PDF file as the export file format.
Filter The following filter options can be utilized by expanding Filter panel. Once the configuration of the filter pane is configured; the logs will be requested and displayed. Filter pane on Logs/Event page Days: Selects the day(s) for the events to be displayed. The dropdown menus next to the Days setting can be used for additional preconfigured filters. Time: Selects the time range for the events. Weekday: Choose the days of the event occurrence.
If the Center establishes the communications with below devices, refer to Secret Phrase section. A computer running Agent and Client. UPS RMCARD202 and higher version. PDU whose mode is not PDU20SW8RNET or PDU15SW8RNET If the Center doesn’t interact with aforementioned application and devices, refer to SNMP, SNMPv1 and SNMPv3 sections for further details. PowerPanel Secret Phrase. Center can interact with Agent, Client, UPS RMCARD and PDU by using the secret phrase to create secure communication.
53568 (TCP), port 162 (UDP) and port 53566(UDP). These ports must open because the Center uses them to establish the communication with PDU and UPS RMCARD. SNMPv3 The Center will use the below SNMPv3 settings to interact with a secure device. These settings can be configured on the Security/Authentication page of Center and on the Network Service/SNMPv3 Service page of the UPS RMCARD/PDU/ATS web. These settings must be matched one. User Name: Specifies a username match for protocol.
In order to search devices and computers in different segments or a specific range, users can set IP range on this page. The settings will be used on the Management/Power Equipment page. IP ranges can be managed as follows: Add a new IP range: Click the New Range to have the blank IP range fields or use the data from a selected IP range. Enter all required data and click the Add button to add a new IP range to the list. Modify the IP range: Select the IP range you wish to modify.
Make sure that there is no other application utilizing port 3052 (UDP/TCP) and port 53568 (TCP). Use a command prompt with the command “netstat -o” to obtain information about which ports are used by which programs. ® Ensure the PowerPanel Business Edition service is running on the hosted computer. If the service is stopped, restart the service and then try again in the same way. Make sure the port 3052 (UDP/TCP) and port 53568 (TCP) on the hosted computer are not blocked by a firewall.
6. I failed to extend the off-delay time of Necessary shutdown time option. The communities on the Security/Authentication page in the Client and on the Network/Access of Control page in the PDU may be not matched. Confirm that the communities with the write permission are matched. The Client may use the community without write permission to access the PDU. Please promote the permission of the community which is used by the Client to access the PDU. 7.
The port that was set up in the Security/Network page may be occupied by other applications or services. This indicates that the pages can’t be accessed through the assigned port. Follow below steps to continue accessing the Agent/Client/Center web: Find the webserver.xml file located at /etc/agent folder on the Agent computer or /etc/client folder on the Client computer. Use the text editor to open the webserver.
Press F8 when your computer boots. Your system will go to Windows Advanced Options Menu and select Safe Mode option to enter the safe mode. Log on to your computer as an administrator. Note: When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor. Edit the preferences.xml file located at /etc/client folder on the Client computer and search the tag as below example:
…… false Change value from false to true. Save the preference.xml file file and restart your computer. Restart your computer to access the page to check the settings. 12. I install the Client on one single virtual machine and then make amounts duplicates. The Agent only interacts with one of them.
Launch vSphere Client to click edit virtual machine settings to the target Linux. Click Remove button of the VMware Machine Properties to remove the existing USB device.
Click Remove button of the VMware Machine Properties to remove the present USB controller.
Click Add button of the VMware Machine Properties to add a USB controller.
Select USB Controller from the list and click the Next.
Select xHCI of the USB Controller type and click the Next. Click Finish to complete add USB Controller.
16. Communication cannot be established between Agent, Client and Center. The SSL certificate changed in PPBE 3.1.2, so PPBE versions earlier than 3.1.2 cannot interact with PPBE 3.1.2 or later. For example, Client version 3.1.1 cannot interact with the Agent version is 3.1.2. To resolve this problem, please update PPBE to the latest version. Otherwise, contact CyberPower for assistance. 17. I cannot open the PowerPanel® Business Edition installation file.
Click Unblock button to unblock the installation file. Click Apply to save the change and click Ok to close Properties window.
18. The PowerPanel® Business Edition installation file's digital signature is not valid. It is caused because the operating system does not support the SHA-256 signature the installation file uses. Please follow the solutions below to resolve the problem for different versions of Windows: On Windows 8.1, Windows 8, Windows 7, Windows Server 2012 or Windows Server 2008 R2, please update the Windows via Windows Update to support SHA-256 signatures.
FAQ 1. If multiple computers are connected to a single UPS, how do I determine which computer to install the Agent or the Client on to ensure each computer can be shut down gracefully in event of power outage? The computer that is connected to the UPS with a serial or USB cable should install the Agent, and the remaining ones should install the Client. 2.
You can also enter the URL, http://hosted_computer_IP_address:3052, in the address filed of the web browser from a remote computer. On Linux, you only enter the URL, http://localhost:3052, the address field of the web browser from a remote computer for a local access. You can also enter the URL, http://hosted_computer_IP_address:3052, in the address filed of the web browser from a remote computer. 3.
On Windows, go to Start > Control Panel > Add or Remove Programs. Click the Change/Remove button of ® PowerPanel Business Edition to uninstall the program. ® On Linux and VMware ESXi, only PowerPanel Business Edition Client can be installed. The default installation directory is /usr/local/ppbe on the Linux platforms and /opt/ppbe on VMware ESXi. Execute the uninstall.sh command in the installation directory to uninstall the program. 10.
If the operating system is Windows Vista, Windows 7, Windows Server 2008, Windows 8 or Windows Server 2012 please follow the below steps to enable the hibernation. Open the Command Prompt dialog box. Use the command powercfg.exe -hibernate on to enable the hibernation. 16. Which series does my UPS model belong to? Check the UPS model and determine to which series your UPS belongs: If the model name conforms to the format of “OLxxxxRMXL”, “OLxxxx”, it belongs to Smart App Online series.
Launch vSphere Client to click edit virtual machine settings to the target vMA. Click Add button of the VMware Machine Properties to add a USB controller.
Select USB Controller from the list and click the Next. (Select Serial Port if using serial connection.) This will add a USB Controller, click Next to add a USB Device.
Select New USB Controller and click Add to add a USB device. Select USB Device item and click Next to proceed.
Select the USB Device of the target UPS which is connected with vMA. Click the Next button to finish. Note: In order to make sure that USB device of the target UPS can connect to vMA after a USB controller is added, it is strongly recommended to upgrade the virtual hardware to the latest version prior to adding a USB controller and a USB device. See How do I upgrade the virtual hardware version of vMA for details. 18. How do I upload the installer to vMA? Login the vSphere Client.
Right-click the virtual machine and select the Upgrade Virtual Hardware menu option to upgrade virtual hardware. Click Yes to continue with the vMA upgrade. Power on the vMA to make the changes take effect. 20. How do I restart the PowerPanel Business Edition service? For windows, restart the service from the PowerPanel Business Edition Service > Services > Administrative Tools > Control Panel.
Enter “y” to apply the certificate removal. Restart the Agent service to reload the trust list and take effect. Refer to How to restart PowerPanel Business Edition service of FAQ chapter for more details. Glossary Citrix XenServer: A virtual-machine monitor allows several guest operating systems to execute on the same computer hardware concurrently. XenServer is supported by Citrix systems, Inc.
