Operator’s M A N U A L miSAN-V-Series D2D2T Backup with removable AIT Tape Drive UM-MV-86 Rev.
Guide to conventions Throughout the miSAN-V-Series manual, you will find caution and note boxes similar to those below. Please read the contents of the cautions and notes carefully. This icon indicates the existence of a potential hazard that could result in personal injury, damage to your equipment or loss of data if the safety instruction is not observed. This icon indicates useful tips on getting the most from your miSAN-V-Series.
Table of Contents Guide to conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 1 Introduction to the miSAN 11 miSAN-V-Series Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating Virtual Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Deciding How Many Virtual Tapes to Create. . . . . . . . . . . . . . . . . . . . . . . . . 27 Deciding What Kind of Virtual Tape Drives to Create . . . . . . . . . . . . . . . . . . 27 Virtual Standalone Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Virtual Stacker Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNMPWEBCARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Data Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 SCSI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 SCSI HBA Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 HBA X direction . . . . . .
Mounted Medium listbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Autoload checkbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Virtual Stacker Device Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Physical Tape Drive Device Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Menu Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3DM2 Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Controller Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Controller Details Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Unit Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Unit Details Page . . . . . . . . . . . . . . . . .
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Appendix A Microsoft® iSCSI Initiator Software Client A-149 Downloading the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Configuring the iSCSI Initiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Figures Figure 2-1 miSAN-V-Series Rear Components. . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 2-2 miSAN-V-Series Front Components . . . . . . . . . . . . . . . . . . . . . . . . 20 Figure 2-3 “Confirm shutdown method” Window. . . . . . . . . . . . . . . . . . . . . . . . 32 Figure 3-1 Main Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 3-2 “Tools” Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-51 “Confirm data overwrite” Window . . . . . . . . . . . . . . . . . . . . . . . . . 95 Figure 3-52 “Manage volume tags” Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Figure 3-53 “Copy profiles” Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Figure 3-54 “Edit” Tab for Volume Tags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Figure 3-55 Virtual Tape Properties Windows. . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction to the miSAN Chapter 1 Introduction to the miSAN miSAN-V-Series Overview The Cybernetics miSAN-V-Series is a disk-based storage appliance that runs Cybernetics’ CY-HSTC (High Speed Tape Cache) tape virtualization engine. Using the HSTC engine, the miSAN-V-Series emulates conventional tape drives and tape cartridges. Host applications use miSAN-V-Series virtual tapes and drives as conventional backup resources. Virtual drives appear to hosts as physically-attached, parallel SCSI devices.
Introduction to the miSAN Standard miSAN-V-Series models include software support for virtual tapes, drives and libraries. Hardware support is offered for data backup and restoration using the integrated SCSI tape drive or via network with the iSCSI interface. The LVD parallel SCSI interface can allow the miSAN-V-Series to connect directly to a host system, either instead of or in addition to the iSCSI interface, allowing for off-network backup and data restoration.
Introduction to the miSAN Functionality Network Connection The miSAN-V-Series includes two Gigabit Ethernet network interfaces (10/100/1000Base-T capable) for iSCSI data transfer. Each interface provides a connection for hosts to access and use the miSAN-V-Series virtual devices like directly-connected SCSI devices.
Introduction to the miSAN Web Control Panel The miSAN-V-Series offers a universally compatible Web Control Panel accessible through a network connection. The Web Control Panel is used for configuring, operating and viewing the status of the miSAN-V-Series in real-time. Multiple clients can access the interface using any Java™-enabled web browser. Chapter 3 “Operation” describes the Web Control Panel layout and functions.
Introduction to the miSAN 15 an illegitimate device on the network could perform a denial-of-service attack on the miSAN by sending it a SNMP message to shut down. Open Ports The miSAN has the following open ports: 23 Telnet 80 HTTP 162 SNMP-trap 888 3ware 3DM2 3260 iSCSI 18083 Java applet control Client and Host Software Introduction The miSAN-V-Series is accessed and controlled over a TCP/IP network connection. Two methods are available: a Java™-based graphical interface and text-only telnet menus.
Introduction to the miSAN SCSI host bus adapter (HBA) to the operating system and application software. To the host system, this appears to be a physical HBA, but all traffic for the iSCSI HBA is encapsulated for delivery via the network to the remote iSCSI target. Host systems that will transmit commands and data via iSCSI should have iSCSI initiator software installed and configured. iSCSI initiator drivers are available for many operating systems.
Setting Up the miSAN Chapter 2 Setting Up the miSAN This chapter provide requirements and instructions for unpacking and installing the miSAN-V-Series: • Installation Requirements • Installing the Hardware and Software Components • Connecting the Cables • Configuring the Network and iSCSI Settings • Setting Up the miSAN-V-Series Virtual Components • Testing the Installation To ensure correct installation and proper operation, make sure all the items listed in “Installation Requirements” are
Setting Up the miSAN Installing the Hardware Components Rackmount Installation The rackmount installation requires a 2U space in your rack. Follow the instructions included in the rackmount kit. Parallel SCSI Host systems that will transmit commands and data via a directly-connected SCSI interface to the miSAN-V-Series should have the host SCSI bus adapter installed and configured. Connecting the Cables Parallel SCSI The miSAN-V-Series includes two installed VHDCI 68-pin LVD ports.
Setting Up the miSAN Network Management LAN Port (ETH0) Using the Management LAN port, connect the miSAN-V-Series to your LAN using a CAT 5e or CAT 6 Ethernet cable. Please note that in some configurations the ETH0 port may be located in a different position than shown in the above illustration. Each port is clearly labeled.
Setting Up the miSAN Series to a UPS. If you do not use a UPS, each power supply should be connected to a separate power main. Both power supplies must be connected to an AC power source, preferably separate power mains.
Setting Up the miSAN Configuring the Network and iSCSI Settings The following sections include procedures for configuring the miSAN-V-Series network and iSCSI settings. You must complete the Network and iSCSI device configuration prior to initially using the miSAN-V-Series. Prerequisites Make sure to have the following available to allow for accessing the miSAN-V-Series on a private network: • Desktop or laptop computer with a JavaScript™-enabled Web browser.
Setting Up the miSAN Network Setup Certain network parameters must be changed to make the miSAN-V-Series visible on your network. 1. Open the web browser on the computer to the default Management LAN port (“ETH 0”) IP address at http://192.168.1.1. A dialog box may appear asking for your approval to load the Web Control Panel Java applet. 2. Approve the Java applet, and wait for it to load before proceeding further. 3. Select “Network Configuration” from “HSTC Options” on the main menu bar.
Setting Up the miSAN The initiator and target are identified to each other by iSCSI Names. The iSCSI Names must be unique within the operational domain (networks encompassing the initiator and target), and are designed to be unique worldwide. The iSCSI Name may be permanently assigned to a hardware iSCSI device, or it may be constructed automatically as part of the process of installing an iSCSI software driver. If the target includes multiple devices (tape drives, libraries, etc.
Setting Up the miSAN 192.168.1.1. Once the Web Control Panel has loaded, select Remote iSCSI Devices from miSANV-Series Options on the main menu bar. On the Remote iSCSI Devices window, set the following parameters: Remote iSCSI Devices Remote iSCSI device XSet this to Enabled to make the remote device visible to iSCSI host initiators. Device X IP addressSet this to match the IP address of the remote iSCSI target tape device.
Setting Up the miSAN 2. Administrator • Can do anything except change encryption settings. • Configures menu settings, networking, iSCSI, virtual devices, etc. • Creates, deletes, and modifies VTs. • Configures the user account. • Can access SSH and telnet. 3. User • Limited set of abilities defined by the administrator. Only the administrator account is enabled by default. You may optionally enable the other two accounts.
Setting Up the miSAN The Security Officer The security officer account is disabled by default. While the security officer account is disabled, the administrator has all the capabilities of the security officer. Enabling the security officer account takes away encryption-related capabilities from the administrator and reassigns them to the security officer. The administrator can enable the security officer account, but only the security officer can disable it.
Setting Up the miSAN the number of virtual tapes will destroy all data currently stored on them. Changing the numbers and types of virtual devices may result in the need to reassign virtual tapes to the drives or stackers. Changing the virtual device configuration does not affect the data currently stored on the virtual tapes. Deciding How Many Virtual Tapes to Create Choosing the number of virtual tapes to create involves deciding how to allocate the available miSAN-V-Series storage space.
Setting Up the miSAN Virtual Standalone Drives Standalone drives are useful in cases where tapes are not assigned for different uses (e.g., when backups are typically large scale, spanning multiple tapes). For a virtual standalone drive, the miSAN-V-Series can automatically change the mounted tape, a method called autoloading, when using multiple tapes during a backup or restore. The “Autoload” feature is user-selectable for each virtual drive .
Setting Up the miSAN 3. Select the “Create virtual tapes…” option. A window will appear showing the current number of virtual tapes and their disk space allocation over the total storage capacity. Caution Make sure to format the disks before creating virtual tapes for the first time. Use the Format disks tab to do so. Failure to initially format the disks may cause errors when creating virtual tapes.
Setting Up the miSAN 7. Click OK to save changes. The device tree on the “Devices” tab will refresh to update the configuration changes. Note Anytime the number of virtual devices is changed, the virtual tapes should be reassigned to the virtual devices. Assigning Virtual Tapes to Virtual Devices The virtual tapes can be assigned to a virtual device in either a random manner (e.g., VT 1.1, VT 1.3, VT 1.5, and VT 1.9) or a contiguous group (e.g., VT 1.1, VT 1.2, VT 1.3 and VT 1.4).
Setting Up the miSAN virtual tapes, and access the physical stacker directly using the virtual stacker. To configure a physical stacker, see “Physical Stacker Device Panel” on page 84.) Testing the Installation Once configured for use by iSCSI initiator software on a host system, as explained earlier in, in general, the miSAN-V-Series can be treated as any other tape device.
Setting Up the miSAN Note If the Host machine is connected to the miSAN-V-Series via Microsoft iSCSI Initiator software, it is necessary to log off the iSCSI connections before shutting down in order to avoid possible data loss. Failure to log off the iSCSI connections will cause Microsoft Windows to send “Unsafe Device Removal” messages. Instructions for this procedure are found in Appendix A “Microsoft iSCSI Initiator Client.
Operating the Web Control Panel Chapter 3 Operating the Web Control Panel Interface Layout Introduction The miSAN-V-Series presents the Web Control Panel Java applet in an 800×600 pixel frame (See Figure 3-1). You may have to adjust the screen size to accommodate the frame dimensions. After the applet is authenticated and fully loaded, the interface will appear.
Operating the Web Control Panel Tools The Tools selection contains menu items that allow clients to configure the HSTC virtual components.
Operating the Web Control Panel items, which are explained in the “Menu Descriptions” section: Product Information, SCSI Device List, Local iSCSI Initiator Name, Local iSCSI Target List and Credits and Licenses (See Figure 3-4). For further details see “Information” on page 69. Figure 3-4 Information Browser links The Browser links selection contains menu items that allow you to view information about the current miSAN-V-Series operating status, menu settings and hardware configurations.
Operating the Web Control Panel Virtual tape Tab The “Virtual tapes” tab shows the current status of each miSAN-V-Series virtual tape. See “Virtual Tapes Tab” on page 93 for more information. Physical tapes Tab The “Physical tapes” tab shows the current status of tape cartridges in a physical library. The HSTC remembers the contents for physical tapes containing copies of virtual tapes, displaying the status information on the “Physical tapes” tab.
Operating the Web Control Panel configuration, Rescan physical devices, Logout admin, and Shut down the HSTC (See Figure 32) . Figure 3-8 “Tools” Menu Note The “Physical stacker copy profiles” menu item only appears when the HSTC is configured to operate an external tape library using Tape Library Control support.
Operating the Web Control Panel Panel. Actions such as creating virtual tapes will give an error message while the disks are offline. Tools >Disk Storage Create Virtual Tapes This item allows for creating virtual tapes from the disk storage space available to the miSAN-V-Series. When selected, a window will appear showing the total number of virtual tapes and their disk space allocation over the total storage capacity (See Figure 3-9).
Operating the Web Control Panel To create a number of virtual tapes use either the Basic or Advanced tab: 1. Enter a “Number of virtual tapes.” 2. For the Advanced tab, choose to “Use all available space” or “Specify the tape size,” and then select the free space on the disk to add the tapes to.. 3. Click Set/Add to allocate the disk space. The “Item” column for the affected disk(s) will be updated to show how the miSAN-V-Series will allocate the tapes.
Operating the Web Control Panel the total storage capacity for all disks to create equally sized virtual tapes (See Figure 3-10). Figure 3-10 Create Virtual Tapes Basic Tab Advanced Tab The Advanced tab is used for specifying a disk to use for creating virtual tapes (See Figure 3-11). Choose “Use all available space” to create equally sized virtual tapes from all the selected free space. By choosing to “Specify the tape size,” you can create groups of virtual tapes having different sizes.
Operating the Web Control Panel . Figure 3-12 Create Virtual Tapes “Format disks” Tab Caution Make sure to format the disks before creating virtual tapes for the first time. Failure to do so may cause errors when creating the virtual tapes. After creating tapes, remember that formatting the disks will erase the data stored on all disks used for the virtual tape cache. To begin formatting the disks, click Format all disks.
Operating the Web Control Panel Figure 3-13 “Configure virtual devices” Window Assign Virtual Tapes This item allows for viewing and changing the assignments of the virtual tapes to the virtual devices. When this menu item is selected, a window will appear showing the current virtual tape assignments and any unassigned virtual tapes (See Figure 3-14). The listbox on the left shows the currently “Unassigned tapes.
Operating the Web Control Panel Physical Stacker Copy Profiles Note This option only appears when the miSAN-V-Series is configured with optional Tape Library Control support and a tape library is connected. This item allows you to create copy profiles to use when enabling the Offload disk to tapes mode for a physical stacker. Copy profiles are saved physical stacker slot associations. They make it easier to set up copying virtual tapes to physical tapes when offloading disk to tapes.
Operating the Web Control Panel clicking the -> button, which assigns the virtual tape name to the “Virtual tape” cell for that slot (See Figure 3-15). Once all the desired virtual tapes have been assigned, click Save changes to save the copy profile. The Help button provides an explanation of how to set up the associations. Configure Auto-archive Note This setting will only be available if a physical standalone tape drive is connected to the miSAN-V-Series.
Operating the Web Control Panel in the range, hold down SHIFT, and then click the last tape in the range. To assign the selected virtual tapes, click Add for the desired physical tape drive. Finally, choose the desired backup source: “All backups” allows the miSAN-V-Series to create and maintain tape cartridge duplicates of all the virtual tapes assigned to the drive.
Operating the Web Control Panel the “Messages” tab and for email messages sent from the miSAN-V-Series (See “Message Delivery” on page 65). Figure 3-17 “Set date and time” Window Update License This item allows for entering license text provided by Cybernetics for changing the miSAN-V-Series model configuration. When selected, a window will appear showing a text box into which license text can be pasted (See Figure 3-18).
Operating the Web Control Panel standalone tape drive or tape library, the “Devices” folder on the “Devices” tab will refresh to allow for accessing and using the new device. Caution Since multiple clients can access and view the control panel simultaneously, users must not rescan for physical devices while other users are connected. Doing so may interrupt current operations, disconnect other clients or cause other browser control panels to display incorrect information.
Operating the Web Control Panel Note If the Host machine is connected to the miSAN-V-Series via Microsoft iSCSI Initiator software, it is necessary to log off the iSCSI connections before shutting down in order to avoid possible data loss. Failure to log off the iSCSI connections will cause Microsoft Windows to send “Unsafe Device Removal” messages. Instructions for this procedure are found in Appendix A “Microsoft iSCSI Initiator Client.
Operating the Web Control Panel HSTC Options Configuration. Figure 3-21 Configuration Note Some of the options shown in the above menu will only be present if Compression or Encryption options are installed. Device ID order This option is only displayed when the miSAN-V-Series is configured for a virtual stacker. This item controls whether the base SCSI ID is assigned to the virtual stacker (“Stacker then drives”) or to a virtual standalone drive (“Drives then stacker”).
Operating the Web Control Panel An miSAN-V-Series with two standalone drives and one changer, Base SCSI ID set to 2, and Device ID Order set to “Stacker then drives,” will use SCSI IDs as follows: ID Device 2 Stacker 3 Master (first) standalone drive 4 Slave (second) standalone drive An miSAN-V-Series with two virtual stackers, each with two virtual tape drives, with Base SCSI ID set to 0, and Device ID Order set to “Drives then stacker,” will use SCSI IDs as follows: ID Device 0 Master tape
Operating the Web Control Panel policy will pause and remain in the running state but will not access the disk(s) until the host I/O finishes. Individual jobs can be configured to either use or ignore this setting’s policy. Jobs that ignore the policy run immediately without concern for the impact on the host’s available I/O bandwidth.
Operating the Web Control Panel Drive compression for copying This option enables or disables internal tape drive data compression for connected tape devices (e.g., physical standalone or library tape drives). Note This feature can toggle drive data compression only if the tape drive is physically set to allow host-controlled compression. See documentation for connected tape devices for information about drive compression settings.
Operating the Web Control Panel “Advanced Options” menu. For each virtual device, select a tape device emulation for backup hosts to see and use. Note Device emulation may require a driver to be installed on the host computer system. Receive SNMP messages from UPS This menu option allows you to enable the HSTC to receive SNMP messages from an APC® Smart-UPS® model UPS that has a Network Management Card or a Tripp Lite® SmartPro®/SmartOnline™ model UPS that has an SNMPWEBCARD.
Operating the Web Control Panel Note From the miSAN-V-Series’s Web Control Panel, make sure “Receive SNMP messages from UPS” is set to Enabled. To test the configuration, pull the AC power plug on the UPS. The “Messages” tab on the Web Control Panel should give a message that the UPS is on battery power. Wait a few seconds, then plug the UPS AC power back in. The “Messages” tab on the Web Control Panel should give a message that power has been restored.
Operating the Web Control Panel You do not have to configure “Settings” > “Network” > “SNMP”, because the HSTC does not send SNMP messages to the UPS; it only receives them. Note From the HSTC’s Web Control Panel, make sure “Receive SNMP messages from UPS” is set to Enabled. To test the configuration, pull the AC power plug on the UPS. The “Messages” tab on the Web Control Panel should give a message that the UPS is on battery power. Wait a few seconds, then plug the UPS AC power back in.
Operating the Web Control Panel SCSI Configuration SCSI HBA Ports Depending on the miSAN-V series configuration, there will be HBA 1 and HBA2, or HBA 1a, HBA1b, HBA2a, and HBA2b. HBA 2 will normally be connected to a host, though it may be configured to connect to a target. HBA X direction Choose betwen Connects to host and Connects to devices.
Operating the Web Control Panel HBA X speed The “SCSI bus speed” setting defaults to “Auto.” The “Auto” setting provides the optimal bus speed for most configurations. To set a fixed, limiting bus speed, select from the wide and narrow speeds in the drop-down menu.. Note The actual SCSI bus speed negotiated between the miSAN-V-Series and the attached host system depends on the host hardware configuration and the bus termination.
Operating the Web Control Panel tem is not set to use bi-directional authentication, these entries will not be checked by the host system and will have no effect. Since the miSAN-V-Series only maintains a single “iSCSI host username” and “iSCSI host password,” all hosts that are intended to connect to the miSAN-VSeries must use the same host username and password for CHAP authentication with this miSAN-V-Series.
Operating the Web Control Panel 2. Enable Remote iSCSI device 1. 3. Enter the IP address iSCSI device. 4. Enter iSCSI username (default iSCSI username is CyberneticsASP).. 5. Click on iSCSI password.
Operating the Web Control Panel 6. Enter new password. (Password must match the password on the iSCSI device and is recommended to be 14 characters long). Press OK. 7. A dialog box will pop up. Wait for it to disappear. 8. Select Rescan physical devices... form the Tools drop-down menu. 9. Select Yes.
Operating the Web Control Panel 10. Select Create virtual tapes... from the Tools drop-down menu. 11. Open the Format disks tab. Select either Format disks that need formatting, or Format all disks. After formatting the disks, press the Apply changes. 12. Use either the Basic or Advanced tabs to set up the new virtual tapes.
Operating the Web Control Panel Network Configuration This submenu is used to configure the network interface(s). Based on the configuration, the unit may have three or more interfaces, which are used for either configuration and remote display only or for data transfer (iSCSI) as well. Each network interface may be configured individually. All network interfaces use the industry standard TCP/IP protocol.
Operating the Web Control Panel interface, menu options are to enable the interface, and to set “IP address”, “subnet mask”, and “MTU”. At least one network interface (“bond0”, “eth0”, “eth1”) must be Enabled. If all network interfaces are set to Disabled, attempting to save changes will give an error message. The menu item set (Enabled, “IP address”, “subnet mask”, “MTU”) will be repeated for each interface.
Operating the Web Control Panel If the user tries to save an invalid configuration, the miSAN-V-Series will display an error message. Return to the “Network Configuration” menu so that the conflict can be corrected or the changes cancelled. Two or more interfaces may be “bonded” together to transfer data as a single Ethernet interface “bondX”. This combines the available bandwidth for the multiple interfaces into the “bondX” Ethernet interface.
Operating the Web Control Panel bondX Note This menu item only appears when two or more Ethernet interfaces are set to “Bonded”. Settings for “bondX IP address”, “bondX subnet mask” and “bondX MTU” will be shown only if Bonding is set to Enabled. However, settings for the “eth” interfaces will be displayed only if “Bonding” is set to Disabled. bondX IP address The default “bond0 IP address” is 192.168.1.1. A static IP address is set with this option.
Operating the Web Control Panel • “From” line: Given as the miSAN-V-Series “Hostname,” as set in the “Network Configuration” menu (See “Network Configuration” on page 62) with the email address “techsupport@cybernetics.com.” • “Reply-To” line: Given as, “Cybernetics Technical Support The Cybernetics Technical Support email address is supplied for miSAN-V-Series email recipients who need assistance after receiving a message reporting an error. .
Operating the Web Control Panel separate each with a semi-colon (‘;’) followed by a space. For example: techsupport@domain.com; webmaster@domain,com; admin@domain.com Accounts This sub-menu sets a password for restricting access to the Java Web Control Panel and the Telnet Menu System. For the Web Control Panel, this password is used to load the Java applet. For the Telnet Menu System, this password is specifically used for the “menu” username.
Operating the Web Control Panel To disable password authentication (remove an existing password), clear the current entry without entering a new password, and then save the change. The following options apply to the user account: • User may offload to PTs (Disabled or Enabled). • User may offload to removable VTs (Disabled or Enabled). • User may mount VTs (Disabled or Enabled). • User may write to primary VTs (Disabled or Enabled). • User may restor from PT (Disabled or Enabled).
Operating the Web Control Panel The configured emulations can be selected for use by virtual devices using the “Virtual Device Emulations” menu (See “Virtual Device Emulations” on page 52). Note Enabling support for each emulation requires a passcode. Contact Cybernetics Technical Support to identify numbered emulations and obtain passcodes for specific manufacturer models. Debugging This menu selection presents a set of menu items used for enabling specific types of debugging messages.
Operating the Web Control Panel “Flags” are installed con figuration options, such as “ASP”, “iSCSI-HOST” and “iSCSI DEVICE.” If no options are installed, this line will simply display “Flags:” Note The network settings (IP address/subnet mask) and MAC address will be shown for each installed network interface. If bonding is enabled, the network settings and MAC address will be identical for all interfaces.
Operating the Web Control Panel Tabs Devices Tab The “Devices” tab shows a “tree” view on the left with an entry representing each virtual and physical device (physically attached or connected via iSCSI) (See Figure 3-22). Virtual tape drives and stackers (libraries) appear as numbered “VirtTapeDrive” and “VirtStacker” objects, respectively. Physical tape drives and stackers appear as numbered “Stacker” and “Tape drive” objects, respectively.
Operating the Web Control Panel Virtual Tape Drive Device Panel When selected in the device tree, a virtual standalone tape drive will expand to reveal a device panel in the frame on the “Devices” tab (See Figure 3-24). The device panel presents a “Mounted medium” drop-down listbox where the assigned virtual tapes can be mounted. Along the right side of the “Mounted medium” box is a checkbox for enabling the “Autoload” feature. Right-click on VirtTapeDrive X to rename..
Operating the Web Control Panel • Stacker slots are presented as a table with columns for the following fields: • Element: Numbered virtual stacker slots and tape drive(s) • Tape: Tapes presented in the virtual stacker slots and drive(s) • The “Tape” column shows the tapes a virtual stacker presents to a host system. A virtual stacker presents its tapes by populating the slots from the top of the column, beginning at Slot 1.
Operating the Web Control Panel another slot (See Figure 3-26) or drive (See Figure 3-27). Unavailable slots and drives are greyed out.
Operating the Web Control Panel Physical Tape Drive Device Panel When selected in the device tree, a physical tape drive will reveal a device panel in the frame on the “Devices” tab. The device panel presents the status information for the tape drive (See Figure 3-28).
Operating the Web Control Panel • Tape status: Tape cartridge load status, which reports “Loaded” when ready for use. For a “Loaded” tape cartridge, “MEDIUM ERROR” will also appear if a loaded tape has a problem that prevents the drive from reading or writing data, and “Write-protected” if physically write-protected.
Operating the Web Control Panel This option allows for setting up offloading from a virtual tape to the physical tape drive. Figure 3-29 “Setup offload” Window To specify which virtual tape to be offloaded to the physical tape: 1) Click Select VT to offload... 2) Select the virtual tape you want to copy to the physical tape. Figure 3-30 “Select virtual tape” Window 3) Click Use selected VT.
Operating the Web Control Panel You can clear the association between a physical tape and the virtual tape for offloading from the “Physical tapes” tab. Figure 3-31 “Clear VT for offloading” Option • Action After you choose a virtual tape to be offloaded to a physical tape, you may select one of the following actions to be performed to the virtual tape: Do nothing to VT – Choose this if the virtual tape already contains a backup you want to offload to the physical tape.
Operating the Web Control Panel An alternative way to purge the record of an old backup from your backup software’s database is to use “Host access” to have your software erase the physical tape (See “Host access” on page 81). Or, you can delete the old database entry manually through your software. • Wait for backup While “Wait for backup” is set, any job to offload the virtual tape to physical tape will wait for the host to do a backup before offloading.
Operating the Web Control Panel The “Source and Destination” frame shows the name of the source (“Virtual tape”) and destination (“Physical tape”) for offloading the tape. Click “Select VT to offload...”, and then choose the virtual tape to set the source. “Offload status” shows the status for the selected virtual tape to be offloaded: Wait for backup – The job will wait for a backup to the virtual tape before starting the offload. You can toggle this flag from the “Setup offload...” option.
Operating the Web Control Panel Host access Host access enables you to access the physical tape drive directly from your software, bypassing the disk cache. This is often useful for restoring directly from a physical tape. Enabling host access Choose one of the virtual devices listed in the “Host access” submenu, and the miSAN-V-Series will temporarily reconfigure the selected virtual device to map to the physical tape drive. Using host access You may load and eject physical tapes at will.
Operating the Web Control Panel Physical Stacker Device Panel Note This section only applies if the miSAN-V-Series is configured with Tape Library Control support. The physical stacker device panel is only used when the miSAN-V-Series is configured to operate an external tape library. Tapes can be moved within the physical stacker to other slots or drives using a popup menu. The popup menu is used only when “Host access” is not enabled, since the library is then inaccessible to hosts.
Operating the Web Control Panel • Tape – Tapes inserted in the physical library slots and drive(s) Figure 3-34 Physical Stacker Device Panel All control and jobs for the physical stacker are initiated using commands available from a popup menu. To access the popup menu, right-click in the stacker table. Some menu commands require you to select one or more physical tapes before activating the menu; others work with no tapes selected. The following menu commands are visible.
Operating the Web Control Panel • Tape capacity, used space, and free space • Write-protect status If the tape has a serial number, then the “Inventory tapes...” option can be used to identify the tape from the database of known tapes. • Disk cache • Setup offload... This option allows for setting up offloading from virtual tapes to the physical tapes. Use this option to specify a set of virtual tapes to offload to the physical tapes in the physical stacker inventory.
Operating the Web Control Panel select one of the actions, right-click the row for the desired physical tape/virtual tape assignment, and choose the “Set action” menu option. Do nothing to VT – Choose this if the virtual tape already contains a backup you want to offload to the physical tape. This is useful in the following situations: 1) You performed a backup to virtual tape before associating the virtual tape with a physical tape for offloading.
Operating the Web Control Panel for backup” is selected by default if you choose “Erase VT” or if the virtual tape is already blank, but you can deselect it if desired Figure 3-37 “Wait for backup” Option You can clear the association between a physical tape and the virtual tape for offloading from the “Physical tapes” tab (See “Physical Tapes Tab” on page 97 Figure 3-38 “Clear VT for offloading” Option • Offload disk to tapes...
Operating the Web Control Panel The “Copy selections” tab is used to offload the set of virtual tapes specified using the “Setup offload...”option to the physical tapes. Figure 3-39 “Copy selections” Tab The “Copy profiles” frame (See Figure 3-40) allows for selecting and using one of the saved copy profiles to automatically assign virtual tapes to physical tapes (See “Physical Stacker Copy Profiles” on page 43).
Operating the Web Control Panel Continue running jobs even when tapes are changed (requires a copy profile) – This option lets you offload a specific set of virtual tapes to any physical tapes that you load in specific slots in the stacker. The jobs will continue to run even when you open the stacker door and change the physical tapes. To stop offloading, suspend the jobs. The miSAN-V-Series remembers the details of the last offload to the physical tape.
Operating the Web Control Panel physical stacker and a table, on the right, with all the virtual tapes assigned to devices (See Figure 3-42). Figure 3-42 “Load tapes onto disk” Window To assign a physical tape to a virtual tape for copying, first, select the desired physical tape cartridge in the “Physical tapes” listbox. Then, select the row for the desired virtual tape in the “Virtual tapes” table.
Operating the Web Control Panel Enabling host access 1) Choose the slot(s) in the physical stacker that you want to allow host access; you can select slots individually or in a contiguous group: To allow host access to the physical stacker using a virtual tape drive, select only one slot. Note This icon indicates useful tips on getting the most from your unit. • Selecting slots individually: To select more than one slot, hold down the CTRL (PC) or Command (Mac) key, then and click each slot.
Operating the Web Control Panel 91 Properties tab The “Properties” tab gives the following information: the model, firmware version, serial number, stacker type (“Normal stacker” or “Autoloader”), number of slots, number of import/export slots, and number of tape drives.
Operating the Web Control Panel • VT->VT: Shows “Not copying” (idle), “Reading disc” (copying from optical disc to virtual disk) or “Writing disc” (copying from virtual disk to optical disc).
Operating the Web Control Panel 93 . Figure 3-46 “Select virtual tape to backup” Window Virtual Tapes Tab The “Virtual tapes” tab shows the current status of each miSAN-V-Series virtual tape.
Operating the Web Control Panel Virtual Tape Popup Menu Virtual tape control is handled using a popup menu (See Figure 3-48). Figure 3-48 Virtual Tape Popup Menu The virtual tape popup menu is accessed by first selecting the desired virtual tape and then right-clicking it. The virtual tape popup menu offers the following controls: • Mount: Mounts the virtual tape in its assigned virtual tape drive • Rename: Allows for renaming (relabeling) the virtual tape.
Operating the Web Control Panel 95 volume tag will allow the virtual tape to appear as if it has been replaced by a new empty tape in the virtual device. Copy to another VT: Used to initiate a copy from the virtual tape to another virtual tape. The destination virtual tape copy will be identical to the source virtual tape, including the contents and properties, with the exception of the volume tag (the volume tag will not be copied).
Operating the Web Control Panel Bar code: Note This tab can only be used when the miSAN-V-Series is configured with Tape Library Control support and is configured to operate an external tape library that reports barcodes. Use the Physical tapes tab to select and assign a volume tag from the bar code labels on the tapes in the physical stacker. This makes it easier later when offloading virtual tapes to physical tapes (See “Setup offload...” on page 84).
Operating the Web Control Panel 97 number (0-65535). The OK button sets and the Clear button erases the volume tag. Be sure not to assign the same volume tag to more than one virtual tape.
Operating the Web Control Panel their copied virtual tapes. When a backup of a virtual tape begins, its associated physical tapes will be used. Whenever the library door is opened and then closed, the tape status for all physical tapes is automatically refreshed. During the refresh, the physical tape barcodes will be read and their “Contents” remembered. Else, if a tape does not have a barcode, or a barcode error occurs, the physical tape status will be reset.
Operating the Web Control Panel 99 Jobs Tab The HSTC uses jobs to do its own internal work such as offloading virtual tapes to physical tapes. These jobs are similar in concept but separate from the jobs that your backup software may use to do backups and restores.
Operating the Web Control Panel • State: Indicates one of the following states: • “Running” – Either Actively doing work, waiting for some trigger condition, or waiting for a required resource to become available • “Suspended” – Not doing any work until you manually resume it • “Ended” – Finished its work and cannot be resumed or restarted (However, you can start another job to do the same thing if needed). • “Deleting” – Performing a cleanup action such as rewinding a physical tape.
Operating the Web Control Panel 101 You can copy the “Job log” contents to the clipboard by first right-clicking in the “Job” log, from the popup menu, selecting “Copy to clipboard”, and then pasting the text into a text editor. Figure 3-58 Exporting the “Job log” You can export the entire “Jobs” table by selecting all the jobs in the table, copying the text in the “Job log” to the clipboard, and then pasting the text into a text editor.
Operating the Web Control Panel Messages Tab The “Messages” tab reports disk accessibility and reading/writing errors, which indicates possible disk drive failure. This tab also reports the completion status of UM-MV-86 copy operations. After a copy to a virtual or physical tape completes, the “Messages” tab will update with a report indicating statistics such as tape usage, error rate and transfer rate information (See Figure 3-60).
Operating the Web Control Panel 103 1) "Create VTs" - this brings up the same window as "Tools->Create virtual tapes...", except that it is specifically for the one USB disk only. You may create multiple VTs on one USB disk, just like any other disk drive. Note that "Tools->Create virtual tapes..." does not list USB disks. 2) "Backup a VT" - creates a VT->VT copy job to copy a VT to the USB drive. The destination VT must be created first using the "Create VTs" button.
Cybernetics Operating the Web Control Panel UM-MV-86-B1-0801
Telnet Menu System Chapter 4 Telnet Menu System Telnet Menu System This section describes the telnet menu system available used for configuration and operation of the miSAN-V-Series. To use the telnet menu system, the unit must be powered on and fully initialized. To connect, open a standard telnet or terminal emulation program on a host system connected to the local network. Point to the miSAN-V-Series Management LAN Ethernet interface (“ETH0”) IP address (default is 192.168.1.
Telnet Menu System miSAN-V-Series Messages The miSAN-V-Series may on occasion need to display a message to the user. Messages are displayed during startup initialization or to announce completion of an offline operation or to request user confirmation of an action. When the menu system is being accessed, all messages will be held by the miSAN-VSeries. Any pending messages will be displayed when the user exits from the menu system and returns to the initial screen.
Telnet Menu System 107 The “Main Menu” and each submenu include an item marked: x) Exit If if any changes are made to the information, the changes are not committed until after leaving the menu system. The exit item will change to a pair of menu items: s) Save changes and exit x) Discard changes and exit Type s or x as desired, to exit the menu with changes saved or not. Example: to change the hostname for the unit: 1. At the initial screen, type m to bring up the “Main Menu.” 2.
Telnet Menu System Swap SCSI HBA ports Offline Maintenance Note This menu option and its submenu item are only available using the Telnet Menu System. This menu is used for maintenance such as uploading hardware code or debugging. While the miSAN-V-Series is in this mode, all connected SCSI devices will be “offline” and unavailable to a host computer system. The miSAN-V-Series will enter this mode automatically if it detects an unrecoverable error.
Telnet Menu System 109 Load board code This menu item loads firmware into the miSAN-V-Series from a connected physical tape drive or via a TCP/IP network connection, for code upgrades as directed by Cybernetics Technical Support. Reset options to defaults This menu item resets all settings to default values. Do not do this unless directed by Cybernetics Technical Support. Test system memory This menu item will run a series of tests on the miSAN-V-Series system memory.
Cybernetics Telnet Menu System UM-MV-86-B1-0801
Using the 3ware Disk Manager® Chapter 5 Using the 3ware Disk Manager® The miSAN-V-Series integrates the 3ware® Escalade® 950S-X SATA RAID controller to control the hot swappable SATA disk drives. The 3ware RAID controller offers a webbased GUI interface called the 3ware Disk Manager 2 (3DM® 2) that allows for viewing the status of and managing the controller and associated disk drives remotely.
Using the 3ware Disk Manager® Logging In When you first view 3DM in a browser, you must log in before you can view or change any information. Two levels of access are provided: • User can check the status of the controller, units, and drives attached to it. • Administrator can check status, configure, and maintain the equipment. 1. On the 3DM logon screen, select whether you are a User or Administrator. 2. Enter the password and click Login.
Using the 3ware Disk Manager® The menu bar across the top of the screen gives you access to other pages in 3DM. You can move between pages by using the menu bar, or by clicking a link on the page. The main area of the page provides summary or detail information about your 3ware RAID controller and the resources connected to it. As you work in 3DM, the Messages area just below the menu bar displays information about the results of commands you have selected.
Using the 3ware Disk Manager® 3DM Screens and What They're Used For 3DM Page Description Controller Summary Provides basic information the 3ware RAID controller in the miSAN-V-Series. To see this page, click Summary in the menu bar. Controller Details Provides detailed information about the current controller. To see this page, choose Information > Controller Details from the menu bar.
Using the 3ware Disk Manager® Setting Up 3DM Preferences The 3DM Settings page allows for defining preference settings that affect the overall operation of 3DM. Most of these settings are factory-set during installation of 3DM. Setting and Changing 3DM Passwords 3DM provides different access levels for users and administrators. The Administrator access level allows the user to fully configure 3DM. The User access level allows the user to view pages within 3DM.
Using the 3ware Disk Manager® 2. In the E-mail notification section of the 3DM Settings page, enter or change the settings you want. • Enable or Disable all notifications • Set the severity level of events for which e-mail notifications are sent • Specify the email address of the sender. This will appear in the “From” field of the e-mail. • Enter the e-mail address(es) to which notifications are sent.
Using the 3ware Disk Manager® To set the frequency of page refreshes: 1. Click 3DM Settings on the menu bar. 2. In the Page Refresh section of the 3DM Settings page, select how often you want you want the page to be refreshed in the Minutes Between Refresh field. Note If you don’t want 3DM to refresh the screen automatically, select Never in the Minutes Between Refresh field. You can then refresh manually by clicking Refresh on your web browser.
Using the 3ware Disk Manager® Controller Summary Page Figure 5-3 Controller Summary Page The Summary page appears after you first logon to 3DM, and when you click the Summary link in the menu bar. The Summary page provides basic information about each 3ware RAID controller in your system. To see details about the units in a controller, click the link in the ID column. • ID: The ID that the operating system assigns to the controller. • Model: The model name of the controller.
Using the 3ware Disk Manager® Controller Details Page Figure 5-4 Controller Details Page The Controller Details page appears when you choose Information > Controller Details from the menu bar. The Controller Details page provides detailed information about the controller specified in the drop-down list on the menu bar. You can also open or download an error log from this screen. • Model: The model name of the controller. • Serial #: The serial number of the controller.
Using the 3ware Disk Manager® Unit Information Page Figure 5-5 Unit Information Page The Unit Information page appears when you choose Information > Unit Information from the menu bar, and when you click an ID number on the Controller Summary page. The Unit Information page shows a list of the units on the controller specified in the dropdown list on the menu bar and provides summary information about each unit. To see details about a particular unit, click the link in the Unit # column.
Using the 3ware Disk Manager® Unit Details Page Figure 5-6 Unit Details Page The Unit Details page appears when you click an ID number on the Unit Information page. Since it is a sub-page of Unit Information, the page title in the menu bar continues to display “Unit Information” even when you view details of a unit. To return to the list of units, click Unit Information in the menu bar. The Unit Details page shows details about a particular unit.
Using the 3ware Disk Manager® • Subunits: If the unit has subunits, details of the subunits are shown. • Port #: If the Type is Disk, Single Disk, JBOD, or Spare, the port to which the drive is connected is shown. For multiple drive units, the port numbers are shown in the subunits section. The port number is a link to the Drive Information page.
Using the 3ware Disk Manager® • Firmware: The firmware version of the drive. • Unit: The unit the drive belongs to, if applicable. • Status: The status of the drive: OK, Not Supported, Read Timeout, Read Failure, Orphan, DCB Data Check, Unsupp DCB, Unconv DCB, Offline JBOD, or Not Present. (In the event of a problem, the status shown for the drive can be useful to customer support.
Using the 3ware Disk Manager® Controller Settings Page Figure 5-9 Controller Settings Page The Controller Settings page appears when you choose Management > Controller Settings from the menu bar. The Controller Settings page lets you view and change settings that affect the units on the controller specified in the drop-down list on the menu bar.
Using the 3ware Disk Manager® Background Task Rate The Background Task Rate fields let you change the balance of background tasks and I/ O performed by the controller. The 5 radio buttons let you set the ratio at which background tasks are performed in comparison to I/O. The furthest left buttons set the firmware to the fastest settings for background tasks settings. This means, maximum processing time will be given to background tasks rather than I/O.
Using the 3ware Disk Manager® manually. It is recommended that a file system check be executed when the rebuild completes. Unit Names Units can be assigned names. A name can be assigned when the unit is created and can be changed from this screen. Other Controller Settings • 2TB Auto-Carving: Auto-carving can be enabled or disabled by selecting the appropriate radio button.
Using the 3ware Disk Manager® Scheduling Page Figure 5-10 Scheduling Page The Scheduling page appears when you choose Management > Scheduling from the menu bar.
Using the 3ware Disk Manager® About Task Schedules Each type of task may be scheduled for up to seven times per week. This limits active initializing, rebuilding, verifying, and testing of a unit to the times you specify, so that the task does not interfere with peak I/O times. If all seven schedule slots are filled, you must first remove one or more schedule times before you can add another. You may set schedule times whether scheduling is set to be followed or ignored.
Using the 3ware Disk Manager® Maintenance Page Figure 5-11 Maintenance Page The Maintenance page appears when you choose Management > Maintenance from the menu bar. The Maintenance page lets you perform maintenance tasks on existing units on the current controller (shown in the drop-down list on the menu bar), and lets you create new units by configuring available drives.
Using the 3ware Disk Manager® In addition, if there is a unit with the status Inoperable before a rescan (for example, a RAID 5 unit missing two or more drives), and a rescan finds drives that complete the unit, the inoperable unit will become a valid unit. Unit Maintenance The Unit Maintenance section of the page lists all existing units on the current controller, and displays summary information about them.
Using the 3ware Disk Manager® Maintenance Task Buttons Below the list of units, a row of task buttons lets you preform maintenance and configuration tasks related to the unit. Before clicking one of these buttons, select the appropriate unit: • Verify Unit: Puts the selected unit in verifying mode. If verify scheduling is enabled on the Scheduling page, the unit will not start actively verifying until the scheduled time, and the status will indicate “Verify-Paused.
Using the 3ware Disk Manager® Available Drives (to Create Units) This section lists the drives on the controller which are not currently configured as part of a unit. The Port number, model, capacity, and status are all displayed, as they are for drives in existing units. • Remove Drive: The Remove Drive link removes a drive from the controller so that you can safely unplug it. Any drive in the Available Drives list can be removed.
Using the 3ware Disk Manager® Alarms Page The Alarms page appears when you click Alarms on the menu bar. This page displays a list of AENs (Asynchronous Event Notifications) received from the controller displayed in the drop-down list in the menu bar. Up to 1000 alarms can be listed. After the 1000-limit is reached, the oldest alarms are deleted, as new ones occur. You can sort the alarms by severity or time. To do so, just click the column header.
Using the 3ware Disk Manager® 3DM Settings Page Figure 5-12 3DM Settings Page The 3DM Settings page appears when you click 3DM Settings on the menu bar. Use this page to set preferences, including email notification for alarms, passwords, page refresh frequency, whether remote access is permitted, and the incoming port for 3DM to listen for requests. The initial settings for most of these preferences are specified during installation of 3DM.
Using the 3ware Disk Manager® E-mail Notification Use the fields in this section to set up and manage notifications of events by e-mail. • Send E-mail: This field determines whether e-mail notification is Enabled or Disabled. • Send Severity and Above: Specifies the type of events for which notifications should be sent. A severity of Information will send e-mails for all alarms, a severity of Warning will send e-mail for alarms with severity of Warning and Error.
Using the 3ware Disk Manager® Remote Access Caution Do not disable Remote Access. If Remote Access is disabled, it will be impossible to access the 3DM web browser interface. If remote access must be enabled again, contact Cybernetics Technical Support (See Appendix D). Allow Remote Connections: This field enables or disables the ability for users and administrators to access 3DM from a remote computer. Incoming Port # Caution Do not change the Incoming Port # from the default 888.
Using the 3ware Disk Manager® 137 before they can be used. If you want to add drives to be used in the unit, see “Adding a Drive” on page 138. Type of RAID Configuration Available configuration types include RAID 0, RAID 1, RAID 5, RAID 10, RAID 50 and Single Disk. For information about the different RAID levels Appendix C, “Glossary”. Note Creating a unit erases all data on all drives.
Using the 3ware Disk Manager® Configuring Drives Creating a Hot Spare You can designate an available drive as a hot spare. If a unit degrades and a hot spare the size of the degraded disk (or larger) is available, the hot spare will dynamically replace the failed drive in the unit without user intervention. When this occurs, an event notification is generated and appears in the list of alarms in 3DM. It’s a good idea to select a hot spare after you create a redundant unit.
Using the 3ware Disk Manager® 139 This is useful if you know that a drive is developing a problem and you want to replace it, or to replace a drive which has already failed. Caution If you unplug a drive without first removing it through 3DM, Rescan will not recognize it as gone. Always use the Remove Drive command to remove a drive before unplugging it. 1. In 3DM, choose Management > Maintenance.
Using the 3ware Disk Manager® You can now remove the drive from your system. If you removed a drive that was part of a unit, the unit may become degraded.
Packing and Shipping Instructions Chapter 6 Packing and Shipping Instructions This chapter provides instructions for transporting the miSAN-V-Series or returning the miSAN-V-Series to Cybernetics for service or repair. The packing and shipping process involves first removing the miSAN-V-Series from the place where it is installed, enclosing the unit in an anti-static bag, and then placing the miSAN-V-Series in the packing materials.
Packing and Shipping Instructions Using the Proper Packing Materials You must use the original packing materials that came with the miSAN-V-Series from Cybernetics. Replacement packing materials can be purchased by contacting Cybernetics’ Technical Support at (757) 833-9200. Note Styrofoam pellets or “peanuts” are not adequate for packing, since they may shift and allow the miSAN-V-Series to move about in the shipping box.
Packing and Shipping Instructions To prepare the chassis for shipping, complete the following steps: 1. Enclose the unit in an anti-static bag to prevent ESD damage. 2. Place the Cybernetics box on a level surface. 3. Place one of the cardboard shellsl (identified in “Using the Proper Packing Materials” on page 142) plastic-side up at the bottom of the Cybernetics box. Make sure it is settled in properly.. 4. Place the chassis on the cardboard shell so it is centered on the plastic..
Packing and Shipping Instructions 5. Place the second cardboard shell on top of the chassis. 6. Open the accessory box, place the accessories inside (e.g., cables, terminators, and AC power cord), if requested by Cybernetics, and close the box. 7. Place the two filler boxes on top of the cardboard shell.
Packing and Shipping Instructions 145 8. Place the accessory box on top of the cardboard shell and if you are returning the rackmount kit, place it next to the accessory box as shown in the bottom right picture.. 9. The figure below illustrates the previous steps. 10. Tape the box shut, and place the shipping label on the box. 11.
Cybernetics Packing and Shipping Instructions UM-MV-86-B1-0801
Product Specifications Chapter 7 Product Specifications Supported iSCSI Initiators Microsoft iSCSI Initiator 2.0 or higher Windows XP/2000/2003 Server http://www.microsoft.com/downloads/details.aspx?FamilyID=12cb3c1a-15d6-4585-b385Go to befd1319f825&displaylang=en Cisco iSCSI Driver 3.x Sun Solaris 7/8/9 Go to http://www.cisco.com/univercd/cc/td/doc/product/sn5000/sn5400/iscsidrv/index.htm Sun Solaris 10 Go to http://www.sunsolve.sun.com/search/document.
Product Specifications iSCSI Network Ports (ETH1, ETH2) 10/100/1000Base-T (1 Gigabit/sec.) TCP/IP RJ-45 connector SCSI Parallel Interfaces Low Voltage Differential (LVD) VHDCI 68-pin, female socket Ultra3 (Ultra160) Wide SCSI Maximum synchronous data transfer rate of 160 megabytes/sec. Auto-selectable between LVD and Single-Ended (SE) mode Physical Dimensions Height Width, chassis Depth Weight 3.5 in. (8.9 cm) (2U) 16.9 in. (42.9 cm), front panel 18.9 in. (48.0 cm) 26.4 in. (67.1 cm) 48.8 lbs. (22.
Appendix A Microsoft iSCSI Initiator Software Client ® Host systems running Microsoft® Windows® 2000, XP or 2003 can access Cybernetics iSCSI devices using the Microsoft iSCSI Initiator software. The following sections provide detailed steps for downloading and running the setup program and installing and configuring the driver. The following information is subject to change by Microsoft.
4. Scroll down to the “Files in this Download” section, and then click the applicable “fre” link for a 32-bit (“x86”) or 64-bit (“ia64”) system. 5. Click Save in the “File Download” dialog box. Note It is also recommended that you download and study the release notes and user guide. They are shown above as relnotes.txt and uguide.
6. Choose a location for the file in the Save As dialog box, and then click Save. The file is then saved to the specified location. Installing the Software To install and set up the iSCSI Initiator software, complete the following steps: Note The information presented here is provided as a courtesy only and may not reflect the current software version provided by Microsoft. 1. To install the driver, first, double-click the “.msi” file to run the setup program. The Setup Wizard will then execute.
2. Click Next to continue. 3. Read the license agreement in the “License Agreement” window, select “I agree,” and then click Next.
4. Choose a location to install the driver files in the “Select Installation Folder” window, and then click Next to continue. Note The ability to select a location for the installation of the Microsoft iSCSI Initiator is only available for new installations. If you are upgrading to a newer version of the initiator, the options will be different than shown here. 5. Click Next to continue in the “Confirm Installation” window.
The Microsoft iSCSI Installation Program will execute once the setup files have been copied. 6. Choose to “Install Complete iSCSI Initiator,” and then click OK. Configuring the iSCSI Initiator The iSCSI Initiator Properties window is used for configuring the driver and can be accessed by launching the “iSCSI Initiator” from the Windows Control Panel.
Changing initiator node name The initiator is automatically assigned a unique name during the installation process. Make a note of the “initiator node name,” which can be used by Cybernetics iSCSI devices for assigning control of storage resources. This name is displayed on the “General” tab and can be changed if a target has not yet been assigned to it. To change the name, click the “Change” button and type in the new name.. Adding Target Devices 1.
3. Clicking Advanced... allows access to security settings, such as CHAP authentication, which is supported by Cybernetics iSCSI devices. The CHAP password must be between 12 and 16 characters.
Select the “Targets” tab to view the iSCSI targets discovered through the added target portals. To log onto an iSCSI target, select it from the list, and then click Log On.... 4. Select the option to “Automatically restore this connection when the system boots” to make a target persistent, so the iSCSI Initiator will attempt to reconnect to it each time the computer is rebooted. Click OK to log onto the target. 5. If you added a CHAP password in step 3, you will need to click on “Advanced...”.
After the target has been logged onto, it will show as “Connected” on the “Available Targets” tab. 6. Repeat this process to add additional target portals as desired. Creating System Dependencies Using iSCSI Disk Devices with the iSCSI Initiator When using an iSCSI disk device to create file shares (e.g., for network storage, backup copies, e-mail), the iSCSI Initiator service needs to start before the Server service, which creates file shares.
3. Select lanmanserver in the folder tree. 4. Select Edit > Add value... from the menu bar 5. Enter the Value Name DependOnService 6. Select REG_MULTI_SZ for the Data Type 7. Click OK 8. Make the value DependOnService set to the iSCSI Initiator service MSiSCSI. 9. After you are finished editing the registry, be sure to restart the computer to make sure the settings will take effect.
Using Backup Software with the iSCSI Initiator When using backup software with the Microsoft® iSCSI Initiator, the iSCSI Initiator service needs to start before the backup software services. This ensures the backup software will be able to detect the SCSI devices that the iSCSI Initiator logs into. This requires starting the services in a specific sequence. To do this, you can use system dependencies to make one service start before another.
Initiator service MSiSCSI LanmanWorkstation. and the Workstation network and connection service 5. After you are finished editing the registry, be sure to restart the computer to make sure the settings will take effect. Logging Off Caution It is necessary to log off the iSCSI connections before shutting down a target in order to avoid possible data loss. Failure to log off the iSCSI connections will cause Microsoft Windows to send “Unsafe Device Removal” messages.
2. Highlight one of the targets and press “Details” 3. Click “Log off”. 4. Repeat the process for each target on the machine you are shutting down.
Appendix B Linux iSCSI Initiator Introduction There are many variations of Linux available. Your installation and configuration of Linux may be different than those mentioned later in this Appendix. Cybernetics takes no responsibility for any of the code recommendations or content of the links provided. Before starting, determine the kernel version being used by typing uname -r The project page for Linux iSCSI is: http://linux-iscsi.sourceforge.
agement utilities pluggable with the kernel portion of Open-iSCSI or any futurue initiator du-jour. Core-iSCSI is based on GPLed portions of the commercial PyX Initiator from PyX Technologies (now owned by SBE, Inc.) The current maintainer is an employee of SBE, Inc. The project does not have a web page. It has an active discussion board at http:// groups.google.com/group/core-iscsi core-iscsi Initiator: http://www.kernel.
Red Hat 9 & Enterprise Linux 3 To install an RPM: Go to http://sourceforge.net/projects/linux-iscsi and download the latest Production RPM for your distro version. Install from the RPM - run `rpm -i rpmfile` SuSE Linux Pro 9.1 The package name is linux-iscsi (version 4.0.1-83). This initiator works with cy-iscsi products (hstc, misan, itape). However, you must edit /etc/init.d/iscsi to point to the proper location for the kernel driver.
Also, try a tar to write & read to the drive. `tar -cvf /dev/st0 /somedir` will backup the "somedir" directory. `tar -tvf /dev/st0` will display the file listing on the drive. `tar -xvf /dev/ st0 /somedir` will restore to the "somedir" directory.
Appendix C Glossary The following list of terms and definitions are used in the preceding chapters and should be read and understood by administrators of the miSAN-V-Series. 3DM – 3ware Disk Manager 2 (3DM®) is a web-based interface used for viewing the status of and managing the 3ware® Escalade® 9500S-8 SATA RAID controller and associated disk drives remotely. Array – One or more disk drives that appear to the operating system as a single unit.
CHAP – “Challenge-Handshake Authentication Protocol” (CHAP) is a scheme that uses a 3-way “handshake” (peer-response-authenticator) to periodically verify the identity of the peer (iSCSI host initiator). Authentication begins after a network link is established and the authenticator (iSCSI target; iSAN Vault) sends a “challenge” message to the peer. The peer responds with a calculated value that embeds a “secret” (user password). The authenticator checks the response value against its own expectation.
iSCSI Initiator – A device that begins an iSCSI transaction by issuing a command to another device (the iSCSI target) to perform a task. Typically an iSCSI host bus adapter is the initiator, but targets may also become initiators, such as when the miSAN-V-Series is configured to use remote iSCSI devices. iSCSI Target – An iSCSI device that executes a command given by an iSCSI initiator to perform a task. The miSAN-V-Series is the target for an iSCSI host initiator.
Optical Disc – An optical disc is an electronic data storage medium that can be written to and read using a low-powered laser beam (e.g., CD-R/W, Blu-ray, ProData). Optical Disc Drive – For the miSAN-V-Series, a SCSI drive that records data on an optical disc. Physical Device – A physical tape drive or physical tape library. This is the miSAN-VSeries “back-end” as seen by the miSAN-V-Series.
RAID 1 – This is the simplest form of a fault-tolerant array. Based on the concept of mirroring, this array consists of multiple sets of data stored on two or more drives. Although many RAID 1 implementations involve two sets of data (hence the term mirror), three or more sets can be created if increased reliability is desired. In a RAID 1 array, storage capacity is determined by the smaller of the two disks in the array.
parity information until the failed drive is regenerated. This can cause degradation in application program performance for both reads and writes. This is the most versatile RAID level, and thus recommended for application, database, and file servers, and also ideal for email, news and WWW servers. RAID 50 – This RAID level is a combination of RAID 5 and RAID 0, and requires a minimum of six disks installed, in order to provide striping to RAID 5 subarrays.
TCP/IP – The suite of communications protocols used to connect hosts on the Internet. Unit – A logical unit of storage, which the operating system treats as a single drive. A unit may consist of a single drive or several drives. Also known as an array. Virtual Device – A virtual tape drive or virtual stacker. This is the miSAN-V-Series “frontend” as seen by iSCSI host initiators. Virtual devices appear to host computers as directly attached SCSI devices.
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Appendix D Common Questions The following text explains possible answers and solutions to common miSAN-V-Series questions and problems. If a solution to the problem you are experiencing is not found below, contact Cybernetics Technical Support (See Appendix E, “ Technical Support”). Question:What is the proper order for powering on all devices? Answer: 1. Power on all tape drives and libraries first. Wait for all devices to finish their Power On Self-Test (POST). 2. Power on the miSAN-V-Series.
virtual tapes. As explained earlier, the barcode labels will also be copied from physical tape to virtual tape. Problem:The miSAN-V-Series will not respond to a ping command. Solution: 1. Make sure the miSAN-V-Series is powered on and fully initialized. 2. Make sure you are using a known good CAT 5e or 6 networking cable. 3. Confirm the IP address of the machine you are attempting to ping the miSAN-VSeries from is on the same subnet as the miSAN-V-Series.
2. Confirm you have assigned the created virtual tapes to the desired virtual devices from the Web Control Panel: “Tools” > “Assign virtual tapes...”. 3. Capture a Debug Log from “Browser Links”, and then contact Cybernetics Technical Support (See “Browser links” on page 70) Problem:The Web Control Panel appears as a blank gray box. (The Java applet failed to load.) Solution: 1. Clear the Web browser cache. 2.
• If using a managed network switch, verify the miSAN-V-Series is synchronizing at 1000Base-T. If not, change the networking hardware. • Directly connect the miSAN-V-Series to the backup server. • Disable all virus scanning software on the backup server and the data source machines. b. SCSI Attached • Isolate the miSAN-V-Series as the only device on the SCSI bus. • Check the SCSI cable for any bent or damaged pins/connectors.
Appendix E Return Policies Shipping Damage You must immediately inspect your new Cybernetics equipment and notify Cybernetics and the freight carrier within 2 business days of receipt, if the item arrives damaged. Cybernetics cannot be responsible for shipping damage that is not immediately reported Hardware Products At Cybernetics, we take customer satisfaction very seriously, and we value our relationship with every customer.
Software Products Software is not eligible for return. Tape Media Products Unopened tapes are eligible for return within 14 days of the original shipment date. Opened tapes are not eligible for return. Promotional Items If a promotional item was provided as the result of a hardware purchase, the promotional item must also be returned in like new condition in the event a return is approved for the qualifying hardware purchase. Media Club promotional items are not eligible for return.
were included in the original shipment. For more information about preparing the equipment for shipping, please see your product manual. 3. Ship the product(s) at your expense, and and fully insured, via an airfreight carrier to the following address: Cybernetics (RAN XX-XXXX) 111 Cybernetics Way Yorktown, VA 23693 Warning The customer accepts full responsibility for any and all products that are lost or damaged in transit when shipped without insurance or with insufficient insurance.
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Appendix F Technical Support If problems occur during installation or operation of the miSAN-V-Series, contact our Technical Support staff at (757) 833-9200 with the following information available: • Your company name, ZIP code, and phone number • The 8-digit serial number, located on the rear of the device case and on the Product Documentation CD • The following information about your system and problem: • • System Configuration • SCSI Daisy-Chaining/Termination Configuration • Drive-Switch
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i Appendix G Cybernetics miSAN-V-Series Notices Notices Copyright © 2006 Cybernetics, Inc. All rights reserved. This manual and the information contained herein are the property of Cybernetics.
ii FCC Notice This equipment was tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
iii more of the outstanding shares, or (iii) beneficial ownership of such entity. “You” (or “Your”) shall mean an individual or Legal Entity exercising permissions granted by this License. “Source” form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files.
iv royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of their Contribution(s) with the Work to which such Contribution(s) was submitted.
v Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file. 7. Disclaimer of Warranty.
vi I N T E R R U PTI O N ) H O W E V E R C AU S E D A N D O N A N Y T H E O RY O F LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Product Warranty Statement The miSAN-V-Series is warranted to be free from defects in materials, parts and workmanship and will conform to the current product specification upon delivery.
