2017 Owner’s Manual
TABLE OF CONTENTS • Important Safety Instructions Personal Safety Precautions Installation and Set-Up Instructions Electrical Requirements (Balboa 100, Balboa 500) GFCI Wiring Installation (220v) Electrical Specifications 2 4 4 5 7 8 • Spa Start up Directions 9 • Operation Instructions Topside Control Instructions (all single pump systems) Topside Functions Diagnostic Messages Features found on various Cyanna Valley models Spa Jets and Air Controls 9 10 11 12 14 15 • Filling Directions Fill the Spa Wi
IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should always be followed, including the following: READ AND FOLLOW ALL INSTRUCTIONS 1. WARNING: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Keep spa cover locked when not in use. 2. A wire connector is provided on this unit to connect a minimum No. 8 AWG (8.
should never exceed 104°F (40°C). A water temperature of 104°F is considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes. b) Since excessive water temperatures have a high potential for causing fetal injury during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperature to 100°F (38°C).
SAVE THESE INSTRUCTIONS PERSONAL SAFETY PRECAUTIONS 1. Please use the spa when others are present. 2. Children should have spa access only with the permission and supervision of an adult. 3. To reduce the risk of child drowning, keep the spa filter clean and unclogged. Do not modify the suction or filtration systems. 4. Exercise caution when entering or leaving the spa. When moving or changing positions, be sure of your footing before applying your full weight as water refraction can be misleading. 5.
ELECTRICAL REQUIREMENTS NOTE: Name badge on rub rail indicates equipment location 15 amp GFCI Rating 101 pnp, 102 pnpX, Supreme pnp, Supreme pnpX 50 amp GFCI Rating 103, Supreme pnp, Supreme pnpX • Your 110-volt or 220-volt spa pack is designed to be “PERMANENTLY CONNECTED”. • It is the customer’s responsibility to acquire necessary permits and to arrange for installation and hook up of the electrical power.
220-VOLT (Balboa 500 Power System) WHITE BLACK RED GREEN* *Green ground connection located on left side of control panel.
GFCI WIRING INSTALLATION (220V) (Balboa 500 Power System) 7
ELECTRICAL SPECIFICATIONS GENERAL NOTICE: All spa electrical wiring must be performed by a qualified, licensed electrician in order to meet NEC (National Electrical Code) state and local codes. 1. The lines carrying power to the spa must be dedicated to the spa and should not be shared with any other appliance(s). 2. All electrical wiring lines must originate from the electrical panel and terminate, hard wired, into the electrical wiring compartment.
SPA START UP DIRECTIONS All Cyanna Valley Spas require a solid, flat surface.* This is to ensure that the spa cabinet is not exposed to a pressure stress condition that may result in cabinet damage and shell cracking. A concrete pad is the best example of a solid, flat surface, however, wood decking is suitable, provided it can withstand 85# per sq. ft. without deflection. * FAILURE TO PROVIDE A PROPER, SOLID, FLAT SURFACE MAY DAMAGE YOUR SPA AND VOID YOUR WARRANTY.
TOPSIDE CONTROL INSTRUCTIONS INITIAL START-UP When your spa is first activated, it will go into Priming mode, indicated by “Pr”. The priming mode will last for less than 5 minutes. Then, the spa will begin to heat and maintain the water temperature in the Standard mode indicated by “St”. TEMPERATURE (80°F - 104°F / 26°C - 40°C) The start-up temperature is set at 100°F/37°C. The last temperature is constantly displayed on the LCD.
TOPSIDE FUNCTIONS JETS Press the “Jets” button once to activate the low speed of the pump and again for the high speed. Press the “Jets” button again to turn off the pump. If left running, the low speed of the pump will automatically turn off after 4 hours, and the high speed will automatically turn off after 15 minutes. LIGHT Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours.
DIAGNOSTIC MESSAGES Message Meaning Action Required __ Temperature Unknown HH “Overheat” – The spa has shut down. One of the sensors has detected 118°F/48°C at the heater. OH “Overheat” – The spa DO NOT ENTER THE WATER. has shut down. One of Remove the spa cover and allow the sensors has detected the water to cool. At 107°F/42°C that the spa water is the spa should automatically reset. 110°F/43°C. If it does not, shut off the power to the spa and call Cyanna Valley or your service organization.
Message Meaning Action Required Sn Sensors are out of balance. If alternating with spa temp, it may just be a temporary condition. If flashing by itself, spa is shut down. If the problem persists, contact your dealer or service organization. HL A significant difference between temperature sensors has been detected. This could indicate a flow problem. Check water level in spa. Refill if necessary. If the water level is okay, make sure the pump(s) have been primed.
WATERFALL ADJUSTABILITY All Supreme pnp, pnpX, Supreme and Supreme X models feature a Waterfall, which allows the user to regulate the flow of water to the jet by simply turning the valve for the waterfall from “off” to “on”. (See illustration below) LED LIGHTING FEATURE The 103, Supreme pnp, Supreme and Supreme X models are also equipped with an LED light system. This lighting, which encompasses the interior of the spa, is also incorporated into the light in the foot well of these models.
SPA JETS AND AIR CONTROLS SPA JETS Adjustable Spa Jets may be turned off and on by rotating jet faceplate left or right. Note: DO NOT TURN ALL SPA JETS OFF AT THE SAME TIME. THIS MAY CAUSE DAMAGE TO THE PUMP AND MOTOR. Directional Cluster Directional Poly Directional Mini Storm Twin Adjustable Roto Power Storm Note: To remove jet insert, turn jet face counter-clockwise to the shut off point. Continue turning until the jet unscrews from body.
TURBO/WHIRLPOOL JET (102 pnpX & 103 only) The Turbo jet is located on the filter cavity wall is the Turbo jet. This jet is a combination valve and high capacity jet. To turn the Turbo jet on, simply turn the face counter-clockwise to the first stop position. To turn the Turbo jet off, turn the face clockwise to bring the main jets back to full power.
FILLING DIRECTIONS FILL THE SPA WITH WATER a. Clear all debris from your spa. b. Remove filter element c. Using a garden hose, place hose in filter chamber for filling. Do not fill higher than three quarters of the way up the skimmer opening d. We DO NOT recommend the use of softened water due to the potential harm of damaging equipment. e. As water level rises, check inside equipment compartments for water leaks. It may be necessary to tighten loose unions and/or fittings. f.
SKIMMER SIDE FILTER All Cyanna spas have a skimmer side filter that does not require “air bleeding” on initial startup. If an air lock develops, loosen the union on return side of pump. See Diagram (A) below. Let small amount of water drain from connection while the pump is running. Once the water begins to flow out of the jets retighten the union. Make sure Gate Valve is in the “open” position and the black retainer clip is snapped into place. Clean spa filters are critical for proper operation.
MAINTENANCE SPA DRAINING Every 90 days, depending upon water condition, you may need to renew the spa water. To drain your spa, power must be disconnected at the circuit breaker. Locate the drain faucet inside the spa cabinet (for 101 pnp, 102 pnpX & 103 models) or on the corner near the bottom of the side panel next to the equipment (for all other models). 1. Twist cap off and attach a garden hose to the opening. 2. Turn the outside body counter clockwise until it stops. 3.
SPA SURFACE CARE Do not use abrasive solvents or cleaners to clean spa surfaces. Only use the following: Lemon Juice, Amonia, Vinegar or Soap and Water. LONG-TERM STORAGE (90 days or more) We strongly urge you to contact your dealer to winterize your spa. If you are not going to use your spa for an extended period of time, drain it as described above. You will also have to drain the pump. Water left in the spa during long-term storage may cause freeze damage.
SPA PILLOW MAINTENANCE (Supreme spas only) • Your spa pillows need to be washed and rinsed periodically to remove any chemical residue. This should help to eliminate pillows becoming stiff and discolored. Note: Your spa pillows are not covered under your warranty. • If the spa is not to be used for a period of time, pillows should be removed. This will extend the life of the pillow.
SPA COVER MAINTENANCE Please refer to the cover manufacturers care and maintenance form included in the box the cover came in. For proper installation of the cover the tiedown hardware must be installed. FILTER CLEANING (Supreme pnp, Supreme pnpX, Supreme & Supreme X) Remove filter face cover by pulling straight up and slightly toward the spa on front plate/face cover. (As shown below.) Remove access basket and unscrew filter cartridge(s) from housing.
SPA CABINET MAINTENANCE Your Cyanna Valley spa cabinet is designed to be maintenance free. However, if dirt or grime should appear simply use a mild soap solution and clean with a rag. OZONATOR (IF INSTALLED) If your spa is equipped with an ozonator, it is factory set to filter during the filter cycles only. We recommend the F4 setting which means your spa will filter a total of 8 hours (4 hours twice a day). This should provide adequate ozonation, provided there is proper chemical balance in the spa.
SPA SITUATIONS & SOLUTIONS Situation Cause or Result Product to use Solution Calcium deposits on surfaces of heater, fittings or plumbing Hard water Stain n Scale Add 1oz. of Stain n Scale pH/total alkalinity out of adjustment pH Up pH Down Test water - adjust with pH Up or pH Down. For preventative maintenance add Stain n Scale weekly. (1oz. up to 300 gals.
TROUBLE SHOOTING Caution: Cyanna Valley Spas have slide type water shut off valves referred to as Gate Valves. The spa should never be operated with the Gate Valves in the closed position, as this will cause severe damage to the pump and/or heater. Spa Will Not Heat Check For Air Lock • Is this a new installation with trapped air? Solution; Open bleed plug on face of pump and cycle pump to high speed for approximately 30 seconds.
“Warning: Children should not use spas or hot tubs without adult supervision” and “Avertissement: Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance” “Warning: Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment” and “Avertissement: Pour eviter que les cheveux ou une partie du corps puissent etre aspires, ne pas utiliser une cuve de relaxation siles grilles de prise d’aspiration ne sont pas toutes en place” “Warning: People using
Email: cyannavalleyspas@gmail.
