Crossmatch™ ® Verifier Sentry Operator Manual
Part Number 870391 V1.0 © Copyright, 2014 Cross Match Technologies, Inc. All rights reserved. Specifications are subject to change without prior notice. Verifier is a registered trademark, and Crossmatch is a trademark, of Cross Match Technologies, Inc. All other trademarks are the property of their respective owners. No portion of this guide may be reproduced in any form without the express written permission of Cross Match Technologies, Inc.
Contents Introduction H o w t h i s b o o k i s a r r a n g e d . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . S t a n d a r d s . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . G l o s s a r y . . . . . . . . . .
Contents E - m a i l . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . T e l e p h o n e a n d f a c s i m i l e . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . .
Figures Figure Figure Figure Figure Figure Figure Figure 1: 2: 3: 4: 5: 6: 7: The The The The The The T he front of the Sentry ............................................................................. 6 left side of the Sentry ........................................................................ 7 right side of the Sentry ...................................................................... 8 back of the Verifier ® Sentry ...............................................................
Figures iv Verifier ® Sentry Operator Manual 870391 V1.
Tables T abl e T abl e T abl e T a bl e T a bl e T a bl e T a bl e T a bl e T a bl e T a bl e T abl e T abl e T abl e 1 : Glossary ................................................................................................... 2 2 : S p e c i f i c a t i ons ........................................................................................... 2 3 : Biometric / Credential Capture .................................................................... 2 4 : A p p l i c a t i o n s ....................
Tables vi Verifier ® Sentry Operator Manual 870391 V1.
Introduction H o w t h i s b o o k i s a r ra n g e d • • • • • “Introduction” describes this book and its contents. “Description” describes the Verifier® Sentry and its features. You learn how to start the device. “Use the Sentry” describes how to use the Verifier® Sentry to capture the biometric information. “Maintenance” how to perform normal maintenance on the Verifier® Sentry.
Introduction Glossary Table 1 Glossary Term 3G Definition The third generation of cellular mobile phone and data communication standards, featuring higher bandwidth for web-based applications and video. Note In the Sentry, the 3G cellular modem transmits data. The Sentry does not transmit voice. A Crossmatch technology that captures an acceptable fingerprint without action from the user.
Introduction Table 3 Biometric / Credential Capture Category Smart Card (contact or contactless) Bar Code Reading ePassport Table 4 Description ISO / IEC 7801 (CAC, PIV, TWIC,14443-A, 14443-B, 15693, NFCIP-1, NFCIP-2, MIFARE, FeliaCa) 1D / 2D (PDF 417, Code 39) ICAO 9303 - MRZ, NFC Applications Category SDK’s Description Verifier Sentry Essentials Accessories for the Sentry Table 5 Accessories Accessory Docking Station Description The Docking Station can charge two batteries, one in the Sentry an
Introduction C e r t i f i c a t i o n i d e n t i f i e r s f o r w i re l e s s m o d u l e s Wi-Fi/Bluetooth : TiWi-BLE FCC ID: Q9YSENTRY2 IC ID: 7944B-SENTRY2 Cellular: PHS8-P (USA) FCC ID#: Q9YSENTRY3 (Canada) IC ID#: 7944B-SENTRY3 R e cy c l i n g i n f o r m a t i o n Crossmatch recommends that customers dispose of their used computer hardware, monitors, printers and other peripherals in an environmentally sound manner.
Description T HIS CHAPTER DESCRIBES THE V ERIFIER ® S ENTRY AND THE FEATURES THAT YOU CAN USE TO CAPTURE THE BIOMETRIC INFORMATION . The Verifier® Sentry is a portable identification and verification device that provides many methods to capture personal and biometric information. Strong design, small size and light weight makes the device easy to use in the field. The device can scan CAC/PIV, Contact and Contactless smart cards.
Introduction Description T h e f ro n t o f t h e S e n t r y 1 2 6 3 4 5 Figure 1 The front of the Sentry The front of the Sentry contains the features that allow the operator to monitor the state of the device. The following table describes the features. Table 6 The front of the Sentry Description 1 2 3 4 The finger is pressed on the platen surface to capture the fingerprint. The speaker. The Capacitive Touch Screen is sensitive to contact by a finger or a capacitive stylus.
Description The left side of the Sentry 1 5 2 3 4 Figure 2 The left side of the Sentry The following table describes the left side of the Sentry. Table 7 The left side of the Sentry Description 1 2 3 4 5 ® The top-end of the Verifier Sentry. The mounting points for accessories. During normal operation, this port allows the Sentry to be a memory or camera device to a host computer.
Introduction Description The right side of the Sentry 1 2 3 6 4 5 Figure 3 The right side of the Sentry The following table describes the features on the right side of the Sentry. Table 8 The right side of the Sentry Description 1 2 3 4 5 6 8 ® The top-end of the Verifier Sentry. The button to increase the output from the speaker or from the earphones. The button to decrease the output from the speaker or from the earphones. The Start button. The connection point for earphones and a microphone.
Description The back of the Sentry 1 6 2 8 5 7 3 4 6 The back of the Verifier® Sentry Figure 4 The following table describes the features on the back of the Sentry. Table 9 The back of the Sentry Description 1 2 3 4 5 6 7 8 The camera and camera lens. The light source for the bar code scanner. The release latch for the battery cover. The cover for the battery compartment. Contactless card Reader area. The card can be outside the hand strap. See “Scan a Contactless Card” on page 14.
Introduction Description The top of the Sentry 1 2 3 Figure 5 The top of the Verifier® Sentry The following table explains the features on the top of the Verifier® Sentry. Table 10 The top of the Verifier® Sentry Description 1 The bezel around the platen. The slot allows a tool provided by Crossmatch to release the sensor from the Verifier® Sentry. See “Replace the fingerprint sensor” on page 24. The top attachment bar for the hand strap. The hand strap is not shown.
Use the Sentry THIS CHAPTER DESCRIBES HOW TO START AND STOP THE SENTRY. THE CHAPTER ALSO DESCRIBES THE TASKS THE OPERATOR CAN PERFORM WITH THE SENTRY. Start the Sentry Follow the procedure to turn on the Sentry. 1 Press and hold the Start button. The Status indicator illuminates. 2 Release the Start button. The start sequence begins. The Sentry desktop appears. The Sentry is started. 1 1 The illustration shows the Sentry desktop. The desktop is a normal Android desktop.
Introduction Use the Sentry Stop the Sentry Use the following steps to stop the Sentry. 1 Press and hold the Start button until the Mode menu appears. 2 Select Power off. The Power off menu appears. 3 Select OK to turn off the Sentry or select Cancel to return to the desktop. The following sections describe the procedures that the operator can do with the Sentry. The illustrations in the following procedures show a Crossmatch demonstration application.
Use the Sentry S c a n a C o n t a c t C a rd The following procedure shows how to scan data from a Contact card and verify the data with the Sentry. The application in the illustration is a Crossmatch demonstration application. Your application can appear different. 1 Start the application. 2 Sign into the application The Home window appears with the Main menu for 3 4 5 6 7 the application displayed. The application in the illustration is a Crossmatch demonstration application.
Introduction Use the Sentry 9 Touch the Verify Fingerprint button. The Fingerprint Capture window appears 10 Tell the person to press the correct finger on the platen of the Sentry. The fingerprint appears in the window. The Sentry captures the fingerprint. The application compares the fingerprint to the fingerprint stored on the card. If the fingerprint matches, a green line appears above and below the fingerprint and a message appears in the window.
Use the Sentry 3 The Sentry scans the card and the application displays the data from the card on the screen. If the scanner does not read the card, a message appears. The workflow requires the operator to verify the fingerprint. 4 Touch the Verify Fingerprint button. The Fingerprint Capture window appears 5 Tell the person to press the correct finger on the platen of the Sentry. The fingerprint appears in the window.
Introduction Use the Sentry R e a d a n e Pa s s p o r t The following procedure shows how to scan the data from an ePassport with the Sentry. Note Some ePassports can contain levels of data encryption that the application cannot read. 1 Touch ePassport from the main menu. The ePassport Scan window appears. The application in the illustration is a Crossmatch demonstration application. Your application can appear different. 2 Touch Scan Passport MRZ. The Sentry camera turns on and displays a white box.
Use the Sentry 6 Put the page of the passport that contains the chip near the Contactless Card Reader on the back of the Sentry. See “The back of the Sentry” on page 9. The Sentry reads the chip and the application displays the data from the chip on the screen. Note When the application does not read the encrypted data on the chip, a message appears on the screen. 7 To complete the ePassport process, the operator takes the actions described in the procedures for the organization.
Introduction Use the Sentry 4 Follow the instructions on the screen to capture the fingerprints. Follow the procedure to capture a face photo of the person. The demonstration application puts a box on the screen. Put the face of the person into the box. The application captures the photo. Touch the Use button. The application compares the biometrics to a database and reports the results of the comparison.
Use the Sentry 4 Adjust the Sentry to center the cross hairs in the barcode. The cross hairs turn green and green brackets appear to frame the barcode image. The application captures the data in the barcode. The barcode information appears on the Sentry screen. 5 Follow the work flow instructions to save the barcode information.
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Maintenance THIS DOCUMENT DESCRIBES THE MAINTENANCE THAT THE OPERATOR CAN PERFORM ON THE SENTRY. 1 2 3 7 6 5 Figure 7 The Sentry battery compartment (battery removed) Table 13 Items in the Sentry battery compartment 1 2 3 4 5 6 7 4 The cover latch for the battery compartment. The latch slides to release the cover. The latch automatically returns to the closed position. The socket for the SIM card accepts a normal size SIM card (recommended). An adapter tray is required for smaller SIM cards.
Introduction Maintenance Install the battery 1 2 3 4 5 Remove the old battery, if necessary. See “Remove the battery” on page 21. Hold the battery with the label visible. Put the connection points on the battery against the connection points (7) in the battery compartment. Press to install the battery. Put the cover in position over the battery compartment. Note If the cover does not fit correctly over the battery compartment, check the position of the seal assembly inside the cover.
Maintenance I n s e r t t h e S I M c a rd Use the following procedure to insert a SIM card into the Sentry. The SIM card connector is in the side of the battery compartment next to the battery contacts. 1 Remove the battery. See “Remove the battery” on page 21. 2 Insert the SIM card into the SIM slot and press until the card stays in the slot. 3 Insert the battery. “Install the battery” on page 22. R e m ov e t h e S I M c a rd Use the following procedure to remove a SIM card from the Sentry.
Introduction Maintenance R e m ov e t h e M i c ro S D c a rd Use the following procedure to remove the Micro SD card from the Sentry. The Micro SD card connector is in the floor of the battery compartment, next to the battery contacts. 1 Remove the battery. See “Remove the battery” on page 21. 2 Use a fingertip to slide the Micro SD cover toward the Sentry label and unlock 3 4 5 6 the cover. Open the cover. Remove the Micro SD card. Close and lock the cover on the Micro SD card connector.
Customer Care THIS CHAPTER DESCRIBES THE TECHNICAL ASSISTANCE AVAILABLE FOR THE SENTRY AND PROVIDES CONTACT INFORMATION. Tec h n i c a l S u p p o r t Technical support from the Customer Care department is available for the Sentry. E-mail Crossmatch Customer Care provides free technical support on-line during the warranty period, in the order that the requests are received. Global CustomerCare@crossmatch.
Introduction Customer Care R e t u r n a n d re p a i r o f t h e S e n t r y You must receive an RMA number to return the Sentry for repair or replacement. Contact the Customer Care department to request and receive an RMA number. Put the RMA number on the outside of the box and on the label. North and South America Crossmatch 3960 RCA Boulevard, Suite 6001 Palm Beach Gardens, Florida 33410 USA RMA: Rnnnn.
Warranty THIS CHAPTER CONTAINS THE CROSSMATCH WARRANTY FOR THE SENTRY. L I M I T E D WAR R A N T Y Cross Match Technologies, Inc. (“Crossmatch”) warrants that the Crossmatch Equipment you have purchased will be free from defects in material and workmanship in normal service and under normal conditions for a period of one year from the date of shipment. Normal service and normal conditions are defined in the documentation. This Limited Warranty is subject to the terms and conditions set forth below.
Introduction Warranty COVERED HEREUNDER; ANY ATTEMPTED TRANSFER OR ASSIGNMENT HEREOF SHALL BE VOID AB INITIO. Crossmatch reserves the right to improve/modify equipment at any time, at its sole discretion, as it deems necessary.
Index A G accessories for the Sentry 3 alignment slots for the docking station 9 , 10 applications 3 attachment bars for the hand strap 9 Auto Capture™ 2 glossary 2 Auto Capture™ 2 bluetooth 2 flat fingerprint 2 GPS 2 USB 2.
Index return and repair of the Avenger 26 returns and repair 26 right side of the Sentry 8 right side of the sentry 8 rma number 26 S scan a contact card 13 scan a contactless card 14 Sentry accessories 3 attachment for the hand strap 10 back 9 battery compartment cover 9 bezel around the platen 10 bottom 10 bottom attachment for the hand strap 10 button to decrease the volume 8 button to increase the volume 8 camera and camera lens 9 capture a photograph 18 capture and verify the biometrics 17 charge ligh
