Cross Match® Technologies, Inc. D SCAN® AUTHENTICATOR CF™ Document Authentication Reader User Manual Version 2.
Version 2.1 (April 2010) Specifications are subject to change without prior notice. Cross Match Technologies GmbH assumes no liability for maloperation or improper use of products. Cross Match® and D SCAN® are registered trademarks, and the CROSS MATCH TECHNOLOGIES logo is a trademark of Cross Match Technologies, Inc. All other trademarks, brands and names are the property of their respective owners and are protected by US and international copyright and trademark laws.
Basic health and safety instructions The D SCAN® AUTHENTICATOR CF document reader is designed, manufactured and tested to meet international safety standards. The document reader contains an RF transmission device, and is therefore subject to national and international regulations. The Authenticator transmits at a frequency of 13,56 MHz. However, all electric appliances can emit spurious RF-signals at other than the specified frequency.
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The optional coaxial light feature The D SCAN® AUTHENTICATOR CF is a high performance device for reading all kinds of personal identification documents such as passports and national ID cards. Any document compliant to the specifications of the ICAO can be placed on the glass plate on top of the device for capturing the image of the personalized page. The optional RFID feature further provides the functionality for reading out the contents of the digital data chip contained in the new electronic passports.
A personalized page of a document covered with a protective laminate may show certain retro reflective patterns when viewed with the coaxial illumination. When viewed with one of the diffuse illuminations the same page will not show the retro reflective pattern. Thereby the existence of such a laminate can be checked visually. The coaxial light product feature of the D SCAN AUTHENTICATOR CF does not provide any kind of image processing or image analysis e.g.
Disclaimer Cross Match Technologies explicitly reminds the integrators of the D SCAN AUTHENTICATOR CF of the existence of the above mentioned patents. The use of the D SCAN AUTHENTICATOR CF for reading documents with the coaxial light is authorized by Cross Match Technologies only for the purpose of taking the image without any kind of image processing for the automatic detection of tampering and alteration.
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Contents Basic health and safety instructions ....................................................0-iii The optional coaxial light feature ........................................................ 0-v How does the optical reading of the device work? ............................. 0-v Which functionality does the coaxial light feature provide? ................. 0-v Notice to system integrators ......................................................... 0-vi Disclaimer ............................................
Installation ...................................................................................2-9 How to use the Authenticator CF Applications and software levels .........................................................3-1 Characteristics of documents ..............................................................3-2 The machine readable zone ............................................................3-3 Align the documents ......................................................................
The product is not in the warranty period ..................................... 6-3 Contact information .......................................................................... 6-3 Corporate Headquarters ............................................................. 6-3 Corporate Web Page .............................................................. 6-3 Product Warranty Limited Warranty ............................................................................. 7-1 Repair or Replacement ................
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Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 2.1: D SCAN AUTHENTICATOR CF front view .................................... 2-2 2.2: D SCAN AUTHENTICATOR CF instruction label ............................ 2-2 2.3: Top view of the D SCAN AUTHENTICATOR CF .............................................2-4 2.4: Ambient light cover positions ..........
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Tables Table Table Table Table Table Table Table Table Table 1.1: 2.1: 2.2: 2.3: 2.4: 4.2: 6.1: 6.2: 6.3: Glossary of terms ............................................................ 1-4 Front features ................................................................. 2-3 Top features ................................................................... 2-4 Back features .................................................................. 2-5 Illumination codes ...............................................
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1 Introduction Chapter 0 Appropriate Operation The D SCAN® AUTHENTICATOR CF captures color images and reads full pages to capture and transmit personal and document data. The device can capture an entire data page from any ID document in different types of light. The device can read RFID data contactless found on the RFID tag. It is intended for the use in IT-devices area and the operation and installation must be in connection with suitable computer equipment.
Introduction Standards The following standards are used in this book: • Bold UPPER/lower case and tilted text identify important information. • Special information can appear as a Note, Caution, Warning, or Danger. Note Caution Warning DANGER A Note contains additional information. To ignore a note can cause a delay, but not mechanical damage or personal injury. A Caution contains a method to prevent data loss or damage to equipment. To ignore the caution can cause damage or data loss.
Introduction Industry Canada IC: 7944A-RJ0479V2 This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The power source for the AUTHENTICATOR CF must provide an output voltage of 18 - 24 V DC. The electric current range of the power supply unit must be min. 1 A and max. 7 A.
Introduction Safety when operating This product has been designed, manufactured and tested according to international safety standards. The following general safety precautions must be observed during all phases of operation to ensure safe operation of the D SCAN AUTHENTICATOR CF. Cross Match Technologies GmbH assumes no liability for the customer's failure to comply with these requirements. • When operating, the electrical installation and cabling must comply with the IEC 60950 standard.
Introduction Table 1.1 Glossary of terms Term Definition DIN Deutsches Institut für Normung e.V. und deutsche Industrie- Norm (German Institute for Standardization and Industrial Standard Specification). Contains the fundamental standards for many products of the industry. DSE D SCAN Essentials.
Introduction Table 1.1 Glossary of terms Term Definition IR Infrared radiation or light is an invisible electromagnetic radiation that has a longer wavelength than visible light and is detected most often by its heating effect. Infrared describes the part of the electromagnetic spectrum with wavelengths between 700 nm and 1mm. Near infrared light is closest in wavelength to visible light and far infrared is closer to the microwave region of the electromagnetic spectrum.
Introduction Table 1.1 Glossary of terms Term Definition RFID or RF Radio Frequency Identification (RFID) is a method of identifying unique items using radio waves. Typically, a reader communicates with a tag, which holds digital information in a microchip. But there are chipless forms of RFID tags that use material to reflect back a portion of the radio waves beamed at them. As well as the standard passport data already included, this can also be used to store biometric features.
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2 Installation Chapter 0 THIS CHAPTER DESCRIBES THE D SCAN AUTHENTICATOR CF AND HOW TO INSTALL THE DOCUMENT AUTHENTICATION READER. D SCAN AUTHENTICATOR CF The D SCAN AUTHENTICATOR CF (CF stands for Compact Full page) is a compact and small full-page document reader. Some of the following characteristics require additional software functions which might be contained in D SCAN Extensions or project specific.
Installation • Special software controls the functional operation and the display of results. Front view 1 2 3 4 Figure 2.1 D SCAN AUTHENTICATOR CF front view 5 Figure 2.2 2-2 D SCAN AUTHENTICATOR CF instruction label D SCAN® AUTHENTICATOR CF™ User Manual v2.
Installation Table 2.1 # Front features Description 1 Ambient light cover. The height-adjustable cover reduces outside light during operation and protects the document contact area when the device is not in use. 2 Document contact area. The glass bearing surface where you put the documents to verify. The surface is divided into the optical scan area and the document support area. The entire document contact area is covered by the RFID antenna. 3 Smart Card slot.
Installation 1 2 3 Figure 2.3 Top view of the D SCAN AUTHENTICATOR CF Table 2.2 Top features # Description 1 Document position angle. The document positioning angle helps to guarantee the exact final position of the document for authentication. 2 Optical scan area. The glass bearing surface where documents are placed to be verified. A dotted line shows the area where the device reads the document. 3 Document support area. The part of the glass bearing surface which is not used for scans.
Installation 1 Figure 2.4 2 3 Ambient light cover positions Back view 4 1 2 Figure 2.5 D SCAN AUTHENTICATOR CF back view Table 2.3 Back features # 3 Description 1 USB-A connector. The USB 2.0 High Speed interface cable connects the Authenticator to the computer and delivers the captured data to the computer. 2 Power connector. Connects the power source to the computer and supplies 19 VDC to operate the document reader. 3 Kensington security slot.
Installation Product label A label on the back of the device contains information on Manufacture, Product Name, Model Number, Code Number, Serial Number, Connection Values, FCC Compliance, CE Compliance and other Certification Symbols. The field Code contains abbreviations, which indicate which illumination and RFID module is installed. The Version No. indicates the revision number of the device. Figure 2.6 D SCAN AUTHENTICATOR CF product label Table 2.
Installation Operating system • • • • Windows XP Professional, Service Pack 2 Windows Vista 32, Service Pack 1 Microsoft .NET Framework 1.1 should be installed D SCAN Essentials Runtime Hardware The minimum requirements applies to desktop and laptop computers. • 2 GHz or higher processor with SSE2 instruction set (Intel Pentium 4 or Celeron or better, or AMD Athlon64 or better) • 1 GB RAM • 100 MB free hard drive space • USB2.0-compliant ports or USB 2.
Installation • • • • • Store the document reader in a warm dry location. The product is on a level surface. The surface of the document contact area is clean and dry. Protect the document reader from dust and humidity. Keep all sharp and pointed objects away from the document contact area surface. Connect the Authenticator CF Note Before you begin, ensure that the device reached room temperature before powering on the device. The procedure applies to desktop and laptop computers.
Installation Note Before you connect the D SCAN AUTHENTICATOR CF to the USB port of your computer you must install the D SCAN Essentials software. The software provides the required hardware drivers during the D SCAN AUTHENTICATOR CF installation. You can use any USB port to plug in the D SCAN AUTHENTICATOR CF. However, the first time you plug the device into a particular port, Windows will install the driver for that device again.
Installation 3 Make four holes. 4 Get the Authenticator CF and put it upside-down on a desk or table. Note Protect the top of the device with a soft cloth and keep all sharp or pointed objects away from the surface. Figure 2.9 Remove rubber feet 5 Remove all four rubber feet at the bottom. Lift the edge with your nail and pry them away. You have now access to the four mount points (1) of the device. Store the rubber feet in a safe place. Caution Do not press on the device. This may damage the cover.
Installation Caution Make sure that the screws do not extend more than 0.295 inches (7.5 mm) above the surface. Longer screws will damage the bottom of the device. 7 Attach the device to the surface with the four screws. Figure 2.11 Fasten the Authenticator CF 8 You have completed the procedure.
Installation (use a borderless printing method) 5.866 in (149 mm) 2-12 D SCAN® AUTHENTICATOR CF™ User Manual v2.1 Back Drill Template scale: 1:1 8.11 in (206 mm) 8.425 in (214 mm) Front 5.
3 How to use the Authenticator CF Chapter 0 THIS CHAPTER DESCRIBES THE FIELDS OF APPLICATION, THE CHARACTERISTICS OF DOCUMENTS AND HOW TO READ A DOCUMENT WITH THE D SCAN AUTHENTICATOR CF USING THE D SCAN EXTENSIONS DEMO APPLICATION. Applications and software levels The D SCAN AUTHENTICATOR CF is available with two software levels, the D SCAN Essentials and D SCAN Extensions to allow easy integration into existing systems on different levels of completeness.
How to use the Authenticator CF Using the D SCAN Extensions software and/or additional customized functions the following main applications, without the demand of completeness are: Airports • Airline check-in and boarding, automated check-in • ID verification at the time of check-in • Creation of reference data for passenger tracking • Faster, more precise and more efficient passenger handling Rental car companies • Check-in • Verification of ID documents • Verification of driver’s licenses • Automated che
How to use the Authenticator CF The machine readable zone 23.2 (0.91) The ICAO Doc 9303 standard defines the Machine Readable Zone (MRZ) of any Machine Readable Travel Document (MRTD). The position and dimensions of the MRZ is different for every document type (e.g Passport, Visa. ID Card). The certain definition for each document type can be found in ICAO Doc 9303. As an example the MRZ for an Passport according to the ICAO Doc 9303 standard is illustrated in the following graphic: • 23.2 mm (0.
How to use the Authenticator CF The procedure requires usually four steps: 1 Find the data page. 2 Rotate this page in such a manner that it faces down and the MRZ (M) is pointing left. 3 Put the page face down on the document contact area. 4 Move the document along the left part of the positioning angle until it stops. • The accurate final position must be along the left (L) and the back (B) part of the document positioning angle. B L M Figure 3.
How to use the Authenticator CF 4 Start the D SCAN Show Case application. The software initializes the D SCAN AUTHENTICATOR CF and switches it to the operation mode. • Depending on the performance of your computer, starting up can take a short moment. 1 Figure 3.4 Launching application • If no background correction images are stored on the connected computer a related message appears. Figure 3.
How to use the Authenticator CF Warning Do not look directly into the lights of the document contact area. Maintain a required minimum distance of not less than 11.8 inches (0.3 m). 2 A short acoustic signal indicates that the document is in the correct position. The processing starts automatically. • A processing bar (2) is shown at the bottom and the processing light (3) is yellow. The yellow processing light indicates that the data were recorded and are being processed. 3 2 Figure 3.
How to use the Authenticator CF 3 All data submitted to the computer are displayed on the computer screen. • The upper part (4) shows the captured visible data, which are printed on the document. • The lower part (5) shows the chip data, which are stored on the RFID tag. This allows you to compare both data sections manually. • An optional status icon (6) is shown on the right side.and indicates the operator quality checking information. This option can be disabled or enabled on the Options page.
How to use the Authenticator CF The camera pictures page The Camera pictures page shows all available images captured under different illuminations depending on the features installed in the document reader. The left upper image is the Master image. It allows the operator to mark an area of interest with the mouse cursor. To mark an area: 1 Move the cursor to the desired position and click the left mouse button. 2 Keep the left mouse button pressed and draw a frame (1).
How to use the Authenticator CF The images page The Images page provides the ability to show all available images in full screen resolution captured under different illuminations depending on the features installed in the document reader. 1 To select a single image click the down arrow in the Select box and chose the desired type of image from the list (1). 2 To view all images in sequence click on the left or right arrow (2) in the right upper corner of the image and scroll through all available images.
How to use the Authenticator CF The RFID data groups page The RFID Data groups page provides the ability to show all data groups in the Hex-Format found on the RFID tag. 1 To select a single data group click the down arrow in the Select box and chose the desired type of data group from the list (1). • If no RFID data available the Select box is grayed out. 2 To view all data groups in sequence click on the left or right arrow (2) in the right upper corner and scroll through all available data groups.
How to use the Authenticator CF The barcode page The Barcode page provides the ability to show every barcode found on the document. As the default setting the PDF417 barcode will be read. To read additionally barcodes you must enable these functions in the Barcodes to read box on the Options page. 1 To select a single barcode click the down arrow in the Select box and chose the desired barcode from the list (1). 2 If no barcode data available the Select box is grayed out.
How to use the Authenticator CF The RFID check results page The RFID Check Results page shows the results of all performed security checks during processing the document. It may helpful to find out the reason of failed security checks. • Green colored entries indicate successful security checks of the processed document. • Entries in red color indicate mistakes or failed security checks. • The orange color indicates not performed security checks or features which are not supported.
How to use the Authenticator CF The options page The Options page allows to change the default settings of the program and to configure the appearance of functions. Figure 3.14 Options page Global result settings Two icons are used to show the operator quality checking information. The function to display the icons can be enabled or disabled and applies only for ID documents with MRZ. Icon Description The red Failed icon indicates that: • The MRZ check sums are not correct. • The document is expired.
How to use the Authenticator CF Workflow settings In the default workflow, normal ID documents are scanned, including security checks, for: • MRZ. • RFID. • Selected barcode type(s). The barcode workflow can be used to demonstrate the reading speed of barcodes. Only the enabled barcode type(s) will be checked. The more barcode types are selected the longer the reading process takes. Barcodes to read Set the checkmark to read additional barcodes.
4 Maintenance Chapter 0 THIS CHAPTER DESCRIBES MAINTENANCE PROCEDURES THAT INCREASE THE LIFE OF THE DOCUMENT READER. Cleaning This section describes how to clean the document contact area and the case. A clean document contact area is required for proper operation. Dirt can reduce the image quality of the processed document. Clean the platen with normal glass cleaner and make sure that no dirt, fluids or skin oils remain. Warning Caution Do not pour liquids (water etc.) onto the document reader.
Maintenance 4 Make sure that the document contact area is dry before starting the reading process. Clean the case Warning Before you clean the case, disconnect the D SCAN AUTHENTICATOR CF from the grounded outlet. To remove smudges, laminate glue, finger prints or other dirt, and grime: 1 Take a soft, lint free cloth and put a small amount of glass cleaner on it. 2 Wipe the case in a direction AWAY from the document contact area.
Maintenance Table 4.2 Product specifications Item Specification RFID speed All standardized rates, up to 848 Kbps, read-out times depend on RFID tag, operating system, and amount of data stored in the chip Smart card reader Contact SmartCard reader with landing contacts and able to read cards according to ISO 7816 protocol Type T=0 (asynchronous half duplex character transmission protocol) and T=1 (asynchronous half duplex block transmission protocol).
Maintenance 4-4 Figure 4.4 Magnetic field strength frontal Figure 4.5 Magnetic field strength on top D SCAN® AUTHENTICATOR CF™ User Manual v2.
5 Problems and Corrections Chapter 0 THIS CHAPTER CONTAINS COMMON PROBLEMS AND STEPS TO CORRECT THEM. Do the procedures in this section before you contact the Cross Match Technical Support department. The Authenticator does not work The error messages displayed: None. The yellow processing light is flashing. First actions to correct the problem 1 Test the electrical outlet to ensure that the electrical outlet is working. 2 Check the correct installation of the power supply.
Problems and Corrections 4 Initialize the Authenticator again. More actions to correct the problem Contact the Technical Support department. Initialization failed The error messages displayed: None. The yellow processing light is on. First actions to correct the problem 1 Verify USB cable is firmly connected to the computer or hub. 2 Open the Windows Task Manager and close the DS_HAL Server.exe or the DS_HAL ServerU.exe. 3 Initialize the Authenticator again.
Problems and Corrections More actions to correct the problem Contact the Technical Support department. Creating a problem report If the steps mentioned before were unsuccessful, please use the D SCAN TestWizard to perform a complete interactive diagnostic of the system. 1 2 3 4 5 Start the D SCAN TestWizard. Perform a complete system test. Create a log file. Save the log file. Send the log file to the responsible Service Center.
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6 Customer Care and Contact Information Chapter 0 THIS CHAPTER CONTAINS TECHNICAL SUPPORT INFORMATION FOR THE PRODUCT AND CONTACT INFORMATION FOR THE COMPANY. Technical Support The Technical Support department is available for the D SCAN AUTHENTICATOR CF. E-mail Cross Match Customer Care offers free technical hardware support on-line during the warranty period, in the order that the requests are received. Table 6.
Customer Care and Contact Information Free technical support is available by telephone or facsimile for the D SCAN AUTHENTICATOR CF under the warranty. After the warranty has expired, technical support is available at a given cost per hour. Contact Technical Support for complete information. The Technical Support for the software products and the services purchased from Cross Match Technologies is not included under the warranty.
Customer Care and Contact Information Delivery costs The product is in the warranty period • The customer accepts all charges to send the product to Cross Match for service. • Cross Match accepts all charges to return the product to the customer. Customers inside the EU • Cross Match accepts all charges to send the product to Cross Match for service and to return the product to the customer. The product is not in the warranty period The customer accepts all charges.
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7 Product Warranty Chapter 0 THIS CHAPTER CONTAINS THE TEXT OF THE PRODUCT WARRANTY. Limited Warranty Cross Match Technologies, Inc. and its subsidiaries (“Cross Match”) warrants that the Cross Match Product (other than customized software) you have purchased will be free from defects in material and workmanship in normal service and under normal conditions for a period of one year from the date of shipment. Normal service and normal conditions are defined in the Product documentation.
Product Warranty Limitations This limited warranty does not cover visits to repair the Cross Match product at your premises, or the commissioning of the Product on site. This Limited Warranty is not a warranty, guarantee or promise that your Cross Match Product will conform to its specification or will not fail. Some defects and failures are not covered.
Product Warranty NOT TRANSFERABLE OR ASSIGNABLE TO ANY THIRD PARTY AND SHALL BE FOR THE SOLE AND EXCLUSIVE BENEFIT OF THE ORIGINAL PURCHASER OF THE CROSS MATCH PRODUCT COVERED HEREUNDER; ANY ATTEMPTED TRANSFER OR ASSIGNMENT HEREOF SHALL BE VOID AB INITIO. Cross Match reserves the right to improve/modify products at any time, at its sole discretion, as it deems necessary.
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Index A humidy range 4 -3 appropriate operation 1 -1 Authenticator CF B packing list 2 -7 unpacking 2 -7 barcode 1 -4 basic health and safety 0 -iii , 0 -v C reduce the RF exposure 0 -iii repairs 0 -iii safe operation 0 -iii transmitted radio frequency 0 -iii camera pictures 3 -8 clean the processing surface 4 -1 cleaning 4 -1 common problems 6 -1 connect the Authenticator CF 2 -8 connecting cables 2 -8 contact information 6 -3 corporate headquarters 6 -3 corporate headquarters 6 -3 corporate web p
humidity range 4 -3 illumination 4 -2 interface 4 -3 power supply 4 -3 regulatory 4 -3 resolution 4 -2 temperature range 4 -3 weight 4 -3 standards caution 1 -2 danger 1 -2 note 1 -2 warning 1 -2 statement of compliance 1 -3 system requirements 2 -6 T hardware 2 -7 operating system 2 -7 technical help 6 -1 technical support 6 -1 Index-2 e-mail returns and repair 6 -2 telephone and fax 6 -1 temperature range 4 -3 terms 1 -4 transmitted radio frequency 0 -iii troubleshooting U see problems under wa