Crestron TPMC-8X ® Isys i/O 8.
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. Windows®, Windows® XP and Windows® Vista are registered trademarks of Microsoft Corporation in the United States and other countries. ©2009 Crestron Electronics, Inc.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel Contents Isys i/O® 8.4” WiFi Touchpanel: TPMC-8X 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications ..............................................................................................................
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X ® Isys i/O 8.4” WiFi Touchpanel: TPMC-8X Introduction The Isys i/O® TPMC-8X is a compact, stylish Wi-Fi touchpanel featuring the Windows® XP Embedded OS to deliver a 2-way wireless control solution with blazingly fast performance and native capabilities for browsing the Internet, streaming multimedia and much more. A brilliant 8.4" (21.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Advanced Ergonomics Incredibly thin and compact, the TPMC-8X is brilliantly designed to provide a powerful mobile control solution that is easy to hold and intuitive to use. Its magnesium alloy enclosure presents a sleek, modern appearance that is both rugged and lightweight.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Wireless Video For presentation preview, surveillance or pure entertainment, the TPMC-8X makes it easy to view security cameras, movies and other video sources right on the touchscreen. In addition to the wide range of streaming video formats supported by its onboard media player applications, the TPMC-8X also features native support for video over IP from a variety of third-party Web cameras and servers using the motion-JPEG format.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Specifications Specifications for the TPMC-8X are listed in the following table. TPMC-8X Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size 8.4 inch (21.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X TPMC-8X Specifications (Continued) SPECIFICATION DETAILS RF Wireless (Continued) Gateway Ethernet5 Requires a CEN-WAP-ABG or similar 802.11a/b/g wireless access point and Ethernet enabled Crestron 2-Series control system 10BASE-T/100BASE-TX, auto-switching, auto-negotiating, auto-discovery, full/half duplex, TCP/IP, UDP/IP, DHCP, IEEE 802.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X TPMC-8X Specifications (Continued) SPECIFICATION DETAILS Dimensions Height 8.21 in (20.85 cm) Width 9.69 in (24.60 cm) Depth 0.92 in (2.32 cm) Weight (with internal battery) 2.0 lbs (0.9 kg) Included Accessories TPMC-8X-BTP Internal Battery Pack Available Accessories CEN-WAP-ABG-1G Wall Mount 802.11a/b/g Wireless Access Point CEN-WAP-ABG-CM Ceiling Mount 802.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Physical Description This section provides information on the connections, controls and indicators available on your TPMC-8X. TPMC-8X Physical View TPMC-8X Physical View (on optional TPMC-8X-DS Desktop Docking Station/Charger) Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X TPMC-8X Overall Dimensions (shown with optional TPMC-8X-BTPE External Battery Pack attached) 1.67 in (4.24 cm) 0.92 in (2.32 cm) 1 3 2 4 5 9.69 in (24.60 cm) 7 8 6 8.21 in (20.85 cm) 9 13 10 11 12 14 8 • Isys i/O® 8.4” WiFi Touchpanel: TPMC-8X Operations Guide – DOC.
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Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Connectors, Controls & Indicators (Continued) # CONNECTORS, CONTROLS & INDICATORS 10 USB 4 3 2 1 DESCRIPTION (1) USB Type A female; USB 2.0 port for keyboard, mouse and 1, 3 storage devices PIN DESCRIPTION 1 +5 VDC 2 Data - 3 Data + 4 Ground 11 HARD KEYS (4) Programmable pushbuttons below touchscreen 12 BIOMETRIC SCANNER AuthenTec EntraPad® 1610 fingerprint scanner; identifies up to 30 users by fingerprint 13 12V 3.5A (1) 2.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Industry Compliance As of the date of manufacture, the TPMC-8X has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC rules.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Setup Identity Code The IP ID is set within the TPMC-8X’s table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8X devices in the same system must be unique. When setting the IP ID, consider the following: • The IP ID of each unit must match an IP ID specified in the SIMPL™ Windows program.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Configuring the Touchpanel NOTE: The only connection required to configure the touchpanel is power (supplied from the internal battery, external battery or the included power pack). The TPMC-8X is configured from the setup menu. NOTE: If no project has been loaded or if an invalid project has been loaded, the touchpanel displays an error message and defaults to the setup menu screen.
Isys i/O® 8.4” WiFi Touchpanel Via Crestron Toolbox Crestron TPMC-8X 1. Establish communication with the touchpanel (refer to “Establishing Communication” on page 58 for details). 2. Right-click on the device and select Functions | Setup Mode…. “Setup/Calibrate” Window 3. Select Enter Setup Mode. The setup menu will be displayed as shown in the following diagram. NOTE: Select Exit Setup Mode to exit the setup menu.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X The setup menu provides access to all basic functions and parameters. It is divided into Setup, Ethernet, Battery, Standby, Power Down, Screen Brightness, WiFi Status and Docking Station Status sections. There are also buttons for Install, Save & Reboot, Shut Down and Exit. NOTE: To allow the touchpanel to upload projects, standby is disabled until approximately five minutes after the project is loaded.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Touch Setup Connections… to open the “Network Connections” window. This window is used to map to a network drive. A mapped network drive permits easy access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a location to save files. To further customize the installation, network drives containing compiled touchpanel project files can also be mapped. “Network Connections” Window To add a new network connection, touch Add.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Pack must be installed (refer to “Appendix A: TPMC-8X Security Pack (Atheros)” which starts on page 66 or “Appendix B: TPMC-8X Security Pack (Intel PROSet)” which starts on page 70 for details). Touch Close to return to the setup menu. Touch Screen When Touch Screen is touched, the calibration screen will be displayed. Touch the screen to begin the calibration process.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firmware” window (refer to illustration below) displays the Current Loaded Firmware and also has a Load New Firmware section. Current Loaded Firmware displays the Version of the current firmware.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Audio The Audio button opens the “Audio Setup” window. Overall All Audio volume and balance controls and a Mute checkbox are available as well as volume and balance controls and Mute checkboxes for Wave Out and Microphone In. The Microphone In settings also include a Boost checkbox, which applies a 20 dB boost to the level of the microphone input. The key click sound can be enabled or disabled with the Key Click On and Off radio buttons.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Embed Apps (Embedded Applications) The Embed Apps button opens a window that permits you to set internet security to different levels for different types of internet sites. “Embedded Apps” Window Three security levels (High, Medium and Low) can be selected for each of the three zones (Internet, Local Intranet, and Trusted Sites). The security levels are defined as: • High: The safest way to browse, but also the least functional.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X A list of trusted sites can be created and edited by touching Add/Remove Trusted Sites. Touching this button will open the “Trusted Sites” window. From here, trusted sites can be added and edited. Sites are listed by domain name or IP address. Once all sites have been entered, touch Close. “Trusted Sites” Window NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X is set to use Internal Speakers and Switch automatically when docked is unchecked (refer to “Audio” on page 19 for details). Biometric The built in fingerprint scanner makes user identification easy. Up to 10 fingers can be scanned for each user. Each finger scan is able to trigger a join and/or an automated action (such as entering setup mode, wake, sleep, etc.). Touching Biometric will display the “Biometric Configuration Properties” window.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Add New User Wizard” First Window After entering a User ID and selecting which finger to scan, touch Next. NOTE: A valid User ID that does not already exist must be entered in order to move onto the next stage of enrollment. Only one User ID should be used per person. “Add New User Wizard” Second Window At the next window, touch Start Enrollment. Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X You will be instructed to swipe or slide the selected finger over the sensor. “Add New User Wizard” Window - Ready For Swipe You will need to swipe or slide the selected finger over the sensor a few times and will see a count for how many swipes have occurred. For each swipe, you will see the scanned fingerprint. “Add New User Wizard” Window - Showing Scanned Fingerprint When scanning is complete you will see an “Enrollment Complete”.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel “Add New User Wizard” Window - Showing “Enrollment Complete” Message The next window allows you to enter a user name, set a category (i.e. a user defined grouping such as “admin” or “guest”, etc.), join number and/or an automated action to associate with the finger scan. These can also be set later in the “Biometric Management” window. “Add New User Wizard” Window - Showing Options After Scanning To scan another finger, touch Swipe Another Finger.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Biometric Configuration Properties” Window - Showing New User ID and Scan Data If more than one finger is to be enrolled, touch Add (in the lower half of the window). Touch OK to return to the setup menu or touch Edit (in the lower half of the window) to access the “User Biometric Information” window. “User Biometric Information” Window You can also touch Test to open the “Biometric Information” window, to practice finger swipes and verify identities.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Biometric Information” Window If the finger swipe matches one in the touchpanel’s database, it will show an “Identification Match Found” message along with the matching Unique ID, Name and Finger. “Biometric Information” Window - Showing Match Found If the finger swipe does not match one in the touchpanel’s database, it will show an “Identification No Match Found” message. Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Biometric Information” Window - Showing No Match Found If the touchpanel is unable to read the finger swipe, it will show a message indicating the type of error. In the example below, it shows the “Swipe Too Short” message. “Biometric Information” Window - Showing Swipe Error Touch OK at any time to return to the “Biometric Configuration Properties” window.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel “Biometric Configuration Properties” Window (Categories) To create a new category, touch Add to open the “Category Biometric Information” window. “Category Biometric Information” Window Touch OK to accept (or touch CANCEL to cancel) and return to the “Biometric Configuration Properties” window. From the Events tab of the “Biometric Configuration Properties” window, you can add, edit or remove events. Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Biometric Configuration Properties” Window (Events) Touching the down arrow will open a drop down list of events. “Biometric Configuration Properties” Window - Showing Event List (Events) 30 • Isys i/O® 8.4” WiFi Touchpanel: TPMC-8X Operations Guide – DOC.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X The following are the events that can be selected: 1. Error: An error occurred while trying to identify the swiped finger. It could be any of the events listed below from #6 through #13. 2. Finger detected: A finger has been detected and identification will start. 3. Identifying: The sensor is in the process of identifying. 4. Match: Identification has completed and a match has been found. 5.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Biometric Data” window in Toolbox Hard Buttons Touching Hard Buttons will display a screen that provides visual feedback for all button presses. Pressing hard keys 2 through 4, the up or down buttons or any of the buttons on the 5-way thumbpad will result in its corresponding number on the screen illuminating in yellow. By default, hard key number 1 toggles the on-screen keyboard on and off.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Keyboard Touch Keyboard to display the on-screen keyboard. The on-screen keyboard can be used in an identical manner to a physically connected keyboard. It can be used in any of the embedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Diagnostic Touch Diagnostic to display the firmware version number, view Installed Packs and to reset the end user license from the “Diagnostics” window. “Diagnostics” Window Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages and passcode messages, touch Configure Messages. The “Message Configurations Properties” window will open. 34 • Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Message Configurations Properties” Window (Popup Messages Tab) To configure the appearance of popup messages, touch the Popup Messages tab. There are various types of popup messages. The button associated with each type (Battery, Biometric and Network) allows you to set which types are displayed. There are three types of Battery popup messages.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X • Disconnected, Trying to Reconnect…: A red popup message appears when the panel loses connection with the control system. A control for popup message Translucence is also provided. Translucence ranges from 25% to 100%, with a default value of 90%. The Default button restores the original Screen Position and Translucence settings, as well as enabling display of Network messages.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Ethernet Details The Ethernet portion of the setup menu allows configuration of the touchpanel settings for Ethernet communications.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Ethernet Setup” Window (Intel PRO) NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line in the “Ethernet Setup” window is seen only when the TPMC-8X is mounted on the optional (TPMC-8X-DS) Docking Station/Charger. NOTE: When the TPMC-8X is mounted on the optional Docking Station/Charger and the wired LAN connection is used, the touchpanel auto-switches to wired Ethernet communications.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Wireless Network Connection Properties” Window (General) Touch the Wireless Networks tab. “Wireless Network Connection Properties” Window (Wireless Networks) NOTE: The link at the bottom of the window which says “Learn about setting up a wireless network configuration” is not supported at this time. From here you can add or remove wireless access points (WAPs) or routers.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Wireless Network Connection” Window Touch Refresh network list to scan for available access points. The TPMC-8X is already configured for DHCP. To establish static processing or to switch between DHCP and static IP, use the General tab of the “Wireless Network Connection Properties” window (refer to illustration on page 39), select Internet Protocol (TCP/IP) and touch Properties.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Network (your network name) Properties” Window Operations Guide – DOC. 6539C 2. With Data encryption set to WEP, select Open from the Network Authentication dropdown list. 3. Enter and confirm the Network key. 4. Touch OK. Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Internet Protocol (TCP/IP) Properties” Window Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and ships it off to a network. The IP address is a unique number consisting of four parts separated by dots, e.g., 165.113.245.2.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “IP Table Setup” Window The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program. Identity Touch Identity to open the “Network ID” window. The “Network ID” window displays the hostname and workgroup that identify the touchpanel on the network. The hostname may be used when transferring a program over Ethernet using Crestron Toolbox.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Sharing Touch Sharing to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the touchpanel. “Configure Shared Folders” Window Touch Add New Share… to browse and add directories with permission to read only or read/write. Touch Close after adding all folders to be shared.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X NOTE: When the panel is powered down, it will take less than 10 seconds to power up and respond to a button press. There is no delay from Standby mode. NOTE: If the external AC power pack is attached to the touchpanel and plugged into an active AC receptacle or if the touchpanel is resting in the docking station and plugged into an active AC receptacle, the panel does not power down when the Power Down is achieved.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X window allows the entry of up to five passcodes. (A sixth passcode, created with the SIMPL Windows program, can be stored in the control system.) NOTE: If a new SIMPL program is loaded in the control system, the passcode in the previous program can be cleared by rebooting the touchpanel. The Show Plain-Text Passcode Dialog checkbox will cause the entered text to appear instead of asterisks, when a passcode is entered.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Hardware Hookup Ventilation The TPMC-8X should be used in a well-ventilated area. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Connect the Device When making connections to the TPMC-8X, consider the following: • Use the included Crestron power supply for these devices. The power supply cable cannot be extended.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality. For best cleaning results use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Locating the TPMC-8X in the Device Library • The system tree of the control system displays the device in the appropriate slot with a default IP ID as shown in the following illustration. C2Net Device, Slot 8 • Additional TPMC-8X devices are assigned different IP ID numbers as they are added. • If necessary, double click a device to open the “Device Settings” window and change the IP ID, as shown in the following figure. 50 • Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “TPMC-8X Device Settings” Window • Program Manager The ID code specified in the SIMPL Windows program must match the IP ID of each unit. Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project. Pre-recorded WAV files for voice prompts and responses are available from Crestron.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Relationship of Bits to Colors NUMBER OF BITS 1 bit NUMBER OF COLORS Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X MultiByte International Characters Most languages use a single byte of eight bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc. Multibyte character fonts require more than the usual eight bits to specify a character. This occurs when a language has more than 256 characters (28) in a font. For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X • Four analog joins can be assigned to each application to dynamically change position and size. • One digital feedback join or one analog join can be assigned to dynamically show/hide an application. Embedded Applications in ProjectView Right-click on any of the applications in the Project View and select Properties to open the “Embedded Application Property” window (refer to the illustration on the following page).
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Sample of an “Embedded Application Properties” Window Programming Embedded Windows Applications The following diagram is an example of a basic SIMPL program that enables you to open/close an embedded application. The example program is discussed following the diagram. TPMC-8X (Digitals) The example has Join #10 assigned to a button that is used to toggle the state of Internet Explorer. Press10 is routed to the clock line of a Toggle symbol.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X application can also be closed by pressing the "X" in the upper right hand corner of Internet Explorer, we must keep the logic synchronized. If we do not, the toggle will get out of sync. Similarly, using the reserved join to launch the embedded application would result in the application being open, but the state of the toggle remaining low, so a one-shot is used to set the state of the toggle if the embedded application is opened in this way.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Establishing Communication Use Crestron Toolbox for communicating with the TPMC-8X; refer to the Crestron Toolbox help file for details.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Firmware Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-8X firmware via Crestron Toolbox. 1. Establish serial or TCP/IP communications with the TPMC-8X and display the “System Info” window. 2. Select Functions | Firmware… to upgrade the TPMC-8X firmware.
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Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Charging the Internal Battery NOTE: A Lithium Ion (Li-Ion) battery typically provides 300-500 charge/discharge cycles.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X therefore is to share as "Read-Only," so that viruses cannot attach themselves to files on the TPMC-8X. 7. ActiveX and Java The TPMC-8X has ActiveX disabled and has no Java Virtual Machine installed. These applets cannot run on the TPMC-8X.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8X Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel does not turn on. Battery was not charged or is discharged. Place the TPMC-8X on the docking station and charge the battery using the provided power pack.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X TPMC-8X Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION No IP address configured/obtained on the TPMC-8X. Refer to “Ethernet Details” which starts on page 37 to define IP addresses. If the TPMC-8X is set up to use DHCP (not recommended), you can use the WAP window box to verity the IP address provided. If the number is invalid for your subnet or no number is present, verify that the DHCP server is working properly.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Appendix A: TPMC-8X Security Pack (Atheros) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authentication Dial In User Service) server, authentication is required before network access is granted. In order to gain access in this infrastructure, a username and password must be entered for verification by the server. To facilitate this, the TPMC-8X Security Pack adds the Atheros Client configuration utility.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel “Atheros Client Utility” Window (Profile Management Tab) NOTE: Leave the Disable WLAN if LAN is Connected box unchecked. Touch New… to open the “Profile Management” window. “Profile Management” Window (General) Enter a name for the profile in Profile Name and the name of your wireless network in SSID1. Then, touch the Security tab. Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Profile Management” Window (Security) Select one of the Security Options. Depending on your choice, one of the drop down boxes to the right, either WPA/WPA2 EAP Type or 802.1x EAP Type, will become enabled. Use the drop down box to make your selection, then touch Configure…. “Configure PEAP” Window 68 • Isys i/O® 8.4” WiFi Touchpanel: TPMC-8X Operations Guide – DOC.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Selecting Validate Server Identity will enable the Trusted Root Certification Authorities drop down box. Selecting Certificate in the When connecting, use: section, will enable the Select a Certificate drop down box. Fill in the User Name, Password and Confirm Password boxes, then touch Settings… to open the “Configure Advanced Settings” window. “Configure Advanced Settings” Window Enter the Server of Domain Name and Login Name. Then, touch OK.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Appendix B: TPMC-8X Security Pack (Intel PROSet) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authentication Dial In User Service) server, authentication is required before network access is granted. In order to gain access in this infrastructure, a username and password must be entered for verification by the server.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Profiles” Window Touch Add… to open the “Create Wireless Profile” window’s “General Settings”. “Create Wireless Profile” Window (General Settings) Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Enter a name for the profile in Profile Name and the name of your wireless network in Wireless Network Name (SSID). Touch Next >> to proceed to “Security Settings”. “Create Wireless Profile” Window (Security Settings – PEAP User) Use the drop down boxes to select your Network Authentication type, Data Encryption type, Authentication Type and Authentication Protocol. Make sure the Enable 802.1x checkbox is checked. Enter a User Name, Domain and Password.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Create Wireless Profile” Window (Security Settings – PEAP Server) Leave both checkboxes in the Step 2 of 2: PEAP Server part of the window unchecked, then touch OK. The “Profiles” window will now show your authenticated access point. “Profiles” Window - Showing Authenticated Access Point Touch Close to complete the process. The “Intel® PROSet/Wireless” window will now show the connection. Operations Guide – DOC. 6539C Isys i/O® 8.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X “Intel® PROSet/Wireless” Window - Showing Connection 74 • Isys i/O® 8.4” WiFi Touchpanel: TPMC-8X Operations Guide – DOC.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel Appendix C: TPMC-8X Multi-Language Pack The TPMC-8X Multi-Language Pack adds support for 32 international languages in addition to the default English language support in the TPMC-8X. This allows the user to view documents written in those languages by all the embedded apps in the touchpanel.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Isys i/O® 8.4” WiFi Touchpanel Crestron TPMC-8X Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel Microsoft® Windows XP® Embedded End User License Agreement • • • • • • • You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”), are protected by international intellectual property laws and treaties.
Isys i/O® 8.4” WiFi Touchpanel • • • • • • • • • Crestron TPMC-8X Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE. Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e.
Crestron TPMC-8X Isys i/O® 8.4” WiFi Touchpanel This page is intentionally left blank. Operations Guide – DOC. 6539C Isys i/O® 8.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6539C (2016825) 06.09 Specifications subject to change without notice.
