Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.
Crestron QM-FTCC-TPS4 FlipTop Computer Center Contents FlipTop Touchpanel Computer Center: QM-FTCC-TPS4 1 Introduction ..........................................................................................................1 Features and Functions...........................................................................1 QuickMedia Transport System...............................................................3 Specifications ...........................................................................
Crestron QM-FTCC-TPS4 FlipTop Computer Center FlipTop Touchpanel Computer Center: QM-FTCC-TPS4 Introduction Features and Functions The QM-FTCC-TPS4 FlipTop Touchpanel Computer Center is part of the Crestron MediaManager line of network devices, room control systems and signal routing solutions. The unit comprises two separate devices: a touchpanel and a QuickMedia transmitter, housed in the same mechanical enclosure. The built in TPS-4 touchpanel is a compact Crestron 3.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 graphics, the QM-FTCC-TPS4 produces astounding 3D graphics, dynamic text, and full-motion animations complete with WAV file audio feedback. Ten programmable pushbuttons are also included featuring translucent buttons with white LED backlighting and an engravable faceplate. An AC power outlet is provided along with supplied pull-out VGA and audio cables for easy connection of laptops and computers.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center QM-FTCC-TPS4 Block Diagram Touchpanel & Buttons A/D Converter Computer Audio AC Power RJ-45 Ethernet QM Output Cresnet A/D Converter MIC 1 MIC 2 Program L Program R Video Microphone 2 Phantom Power Input Gain Microphone 1 AC Power Video Sync Sensing Computer RGB QuickMedia Transport System Using a proprietary signal routing solution, signals such as RGBHV, audio, and microphone are all transported using a single cable solution calle
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 CresCAT-QM Cable NOTE: Do not untwist the two wires in a single twisted pair for more than 1/3-1/2" (0.84 – 1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires. The QuickMedia transport mechanism performs delay compensation on each video input to compensate for signal skew, and frequency/bandwidth compensation for cable length.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Specifications Specifications for the QM-FTCC-TPS4 are given in the following table. QM-FTCC-TPS4 Specifications SPECIFICATION DETAILS Cresnet Power Usage 13 Watts (0.54 Amp @ 24 VDC) Default Network ID QM Module Touchpanel 1A 03 Video Formats RGBHV (VGA), RGsB, RGBS, YPBPR Video Detection Within 2 seconds Firmware QM Module Touchpanel qm-ftcc-tps4-3.12.upg or later tps4_qm-ftcc-tps-tps4_c2n-ft-tps4_2.007.0161.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). Physical Description Refer to the physical views shown below and on subsequent pages. QM-FTCC-TPS4 Open View QM-FTCC-TPS4 Physical Dimensions – Top View 7.67 in (19.49 cm) 6.00 in (15.
Crestron QM-FTCC-TPS4 QM-FTCC-TPS-4 Physical Dimensions - Front View FlipTop Touchpanel Computer Center QMI-FTCC-TPS-4 Physical Dimensions - Front View 6.28 in (15.96 cm) 7.51 in (19.08 cm) 7.17 in (18.22 cm) 8.41 in (21.35 cm) QM-FTCC-TPS4 Bottom View Operations & Installation Guide – DOC.
FlipTop Touchpanel Computer Center QM-FTCC-TPS4 Physical Dimensions - Back View Crestron QM-FTCC-TPS4 QMI-FTCC-TPS4 Physical Dimensions - Back View 3.43 in (8.71 cm) 2.75 in (6.99 cm) 0.09 in (0.23 cm) 0.09 in (0.23 cm) 4.66 in (11.84 cm) 4.66 in (11.84 cm) 5.67 in (14.40 cm) QM-FTCC-TPS4 Physical Dimensions - Side View 5.67 in (14.40 cm) QMI-FTCC-TPS4 Physical Dimensions - Side View BROWN, BLUE, AND GREEN W/YELLOW STRIPE WIRE LEADS 5.51 in (14.0 cm) 6.05 in (15.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Controls and Ports (Top) Buttons The QM-FTCC-TPS-4 touchpanel has 10 hard buttons; five on each side of the display. The buttons are backlit with white LEDs; brightness is program adjustable. The buttons can be programmed to automate frequently used functions. AC Outlet 125V – 50/60Hz 10A MAX 250V~50/60Hz 10A The 3-prong grounded AC outlet is rated 125 VAC @ 10 Amps, 50 – 60 Hz.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 QM 8 This eight-pin RJ-45 transport port allows connection of the QuickMedia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or switcher. For more information on QuickMedia refer to page 3.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center NET (x2) 24 Y Z G 24 Y Z G NET These two 4-pin terminal block connectors are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect another Cresnet device. Cresnet power to the QM-FTCC-TPS4 is supplied through either of these connectors. For more information, refer to “Network Wiring” on page 12.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Industry Compliance As of the date of manufacture, the QM-FTCC-TPS4 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors. NOTE: For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 FE (Net ID 02 is reserved for master control units). The Net IDs reside within all Cresnet devices (hardware) and must match the Net ID as specified in the software (SIMPL Windows) that runs the system. Refer to “Setting the Net ID in Device Settings” on page 27 for details of the SIMPL Windows procedure. The Net ID of the QM module of the QM-FTCC-TPS4 has been factory set to 1A.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Network Device Tree 4. Click on the ‘+’ next to the name of each device to display their current Net ID setting, and then right-click on the Net ID you wish to change. When the sub-menu appears, select Change Network ID from the sub-menu. Network Device Tree – Sub-Menu 5. The current Net ID is highlighted. Enter a new Net ID and press Enter. Enter New Net ID 6. An alert message appears to notify you that the change was successful. 7.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 A 1/16” Allen (hexhead) wrench is required for this procedure. 1. Remove and retain the four #4 buttonhead screws securing the bezel to the flip-top cover. (Refer to the following illustration.) 2. Carefully lift the bezel from the unit. 3. Place the engraved bezel in position on the unit and attach it using the four screws removed in step one.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Tools Required • Phillips screwdriver • Small flat-blade screwdriver (for connecting the VGA cable) The cable support plate must be installed before mounting the QM-FTCC-TPS4 to a surface. The cables are looped through the cable support plate. 1. Place the bushings on the cables (six bushings supplied). Use the large bushing for the VGA cable. 2. Thread the cables through the appropriate slot on the plate. 3.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Cable Loops Below the Cable Plate NOTE: Ensure that the cables have sufficient clearance below the unit to enable smooth movement. Allow approximately 40 inches (102 cm) from the top surface of the FlipTop box. Mounting to Surface The QM-FTCC-TPS4 is designed to mount in a horizontal surface, such as a desk top, lectern, or podium. The following diagram illustrates the required opening size to accommodate the QM-FTCC-TPS4.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center NOTE: Before inserting the QM-FTCC-TPS4 in the mounting hole, ensure that all required cables have been installed. Mounting Parts Supplied with the QM-FTCC-TPS4 PART DESCRIPTION Screw #6-32, Pan Head, Phillips QUANTITY 8 Screw #10, Pan Head, Phillips 4 Mounting Bracket 2 1. Install the eight supplied #6-32 screws, but do not tighten (four on the front side and four on the rear side).
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Mounting Bracket Installation NOTE: Be careful not to press any screen pushbuttons or hard keys while closing the FlipTop, even though the screen is disabled when the FlipTop begins to close and all pressed buttons are released. Hardware Hookup Refer to the following hookup diagram and, aside from attaching power last, complete the connections in any order.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Underside Connections MIC/LINE LEVEL INPUTS: CONNECT TO TWO BALANCED CONDENSER OR DYNAMIC MICROPHONES OR BALANCED/UNBALANCED LINE LEVEL SOURCES GROUND COMPUTER INPUT: CONNECTS COMPUTER RGB VIDEO OUTPUT TO THE PRESENTATION SYSTEM.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Configuring the Touchpanel NOTE: The only connection required to configure the touchpanel is power. Refer to “Hardware Hookup” on page 20 for details. NOTE: The touchscreen responds to both finger and stylus commands. Since the screen is small, Crestron recommends that a stylus (not supplied) be used to ensure the accuracy of commands. Use a stylus that will not damage the surface of the screen.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Interface INTERFACE MENU The touchpanel communicates with a control system to activate commands or to display feedback from components within the system. The communication interface must be correctly specified or communication will not occur. To set communication parameters, first select the Interface button on the SETUP MENU to display the INTERFACE MENU screen, shown to the left.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Timeout Settings TIMEOUT SETTINGS From the SETUP MENU, press the Timeout button to open the TIMEOUT SETTINGS screen. Use the UP/DOWN buttons to set the timeout from 0 through 120 minutes, where 0 disables the timeout. Adjustment is in one-minute increments from 1 to 10; in ten-minute increments from 20-120. STANDBY timeout turns the display and backlight off when the touchpanel is inactive for the specified time.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Earliest Version Software Requirements for the PC NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website. The following are the earliest useable software version requirements for the PC: • (Optional) System Builder version 2.0.6 or later with SystemBuilder Templates version 2.0.1or later.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Programming with SIMPL Windows NOTE: The following assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software. NOTE: While SIMPL Windows can be used to configure the QM-FTCC-TPS4, Crestron recommends SystemBuilder software for configuring and tuning a QuickMedia system.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center C2Net-Device Slot in Configuration Manager The C2Net-Device slot (05) enables the QM-RMCRX-BA to control up to 252 Cresnet devices. Each Cresnet device is assigned a unique identifier called a Net ID, which is a hexadecimal value ranging from 03 to FE.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 “Device Settings” Window Similarly, double-click the QM-FTCC-TPS (TPS4/Cresnet) icon in the upper pane to open its “Device Settings” window. The window displays QM-FTCC-TPS (TPS4/Cresnet) device information. The Net ID can be changed in this window using the Net ID tab NOTE: This procedure sets the Net ID for the QM-FTCC-TPS and the TPS4 in the program only. It does not automatically set the Net ID for the QM-FTCC-TPS4 hardware.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center The completed and compiled project is uploaded to the touchpanel and programmed into the flash PROM via the File | Upload Project command. The touchpanel uses the programmed project until another set is uploaded from the PC. The PC may be disconnected from the control system or panel except during reprogramming. When you start the VT Pro-e project for this product, select QM-FTCC-TPS4 as the panel type.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Visual Representation of Gating Level, Clipping Level, Attack Time, and Decay Time SIGNAL LEVEL MICROPHONE INPUT SIGNAL Clipping Level Mic On Gating Level Mic Off TIME Decay Time Attack Time SIGNAL LEVEL QM OUTPUT SIGNAL Gating Level Reached Gating Level Reached Mic On Mic Off TIME Attack Time Decay Time Setting Microphone Gain The QM-FTCC-TPS4 provides variable gain on the microphone inputs.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center 3. Increase the gain while providing a “normal” sound level input to the microphone. When the “Norm” indicator shows fairly consistent activity, you’ve reached a good signal level for the QM-FTCC-TPS4. NOTE: The "clip" indicator shows that the signal is clipping. Let your ears be the judge, but when the clip indicator is active, you are approaching or have reached distortion in your QM-FTCC-TPS4 signal.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Uploading and Upgrading NOTE: Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. Please check the Crestron website (http://www.crestron.com/updates) for the latest versions of software and firmware. New users are required to register to obtain access to this site.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center latest version of the QM-RMCRX-BA QuickMedia Receiver/Processor Operations Guide (Doc. 6332) or the Crestron e-Control Reference Guide (Doc. 6052). These documents are available from the Crestron website. Refer to the following figure for a typical connection diagram when uploading files. Typical Connection Diagram when Uploading QM-FTCC-TPS4 (Underside) Cresnet Cable QM-RMCRX-BA (Front) QM QuickMedia Cable 24V DC 2.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Crestron Toolbox – “Address Book” Window The PC communication settings specified in the address book should match the protocol that the QM-RMCRX-BA expects. The settings are as follows: • Port = COM 1 through COM 8. Select the correct COM port on the PC. • Baud rate = Auto Detect. • Parity = None. • Number of data bits = 8. • Number of stop bits = 1. • Hardware handshaking (RTS/CTS) enabled.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center System Info Window NOTE: To enter the console mode, click the console mode icon . Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2-Series control system. The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via the Crestron Toolbox. Upload via SIMPL Windows 1. Start SIMPL Windows. 2.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 “SIMPL Program” Window 4. Browse for the appropriate .spz file in the “Open” window, and click Open. “Open” Window 5. When the “SIMPL Program” window reappears, click Send. 6. To verify that the program has been transferred successfully, select Functions | SIMPL Program. Details about the current program loaded in the control system are displayed in the upper left corner of the “SIMPL Program” window.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Firmware Upgrade To take advantage of all the QM-FTCC-TPS4 features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted. Typically, upgrade files are downloaded as .zip files.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 “Firmware” Window 6. Click Browse to display the Open window to locate the desired firmware (.zip) file. Locate Firmware via the “Open” Window 7. Highlight the desired. zip file and click Open to select the file and return to the “Firmware” window. Note that Toolbox displays the actual firmware file name, not the name of the .zip file. Click Send to transfer the file.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center “File Transfer” Window 8. When the transfer is complete, the “Firmware” window reopens indicating the new firmware version. Click Close after the firmware has been transferred. NOTE: If problems arise when transferring any Cresnet file (touchpanel project/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed. Operations & Installation Guide – DOC.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Problem Solving The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-FTCC-TPS4 Troubleshooting TROUBLE QM-FTCCTPS4 is not functioning. POSSIBLE CAUSE(S) CORRECTIVE ACTION Net IDs are not correct. Verify the Net ID In Toolbox. Net IDs are not set to match the Net IDs specified in SIMPL Windows.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center QM-FTCC-TPS4 Troubleshooting (continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Intermittent microphone output. Incorrect peak setting. Adjust QM-RMCRX-BA peak control until audio is restored. For more information refer to the latest version of the QM-RMCRX-BA Operations Guide (Doc. 6332). Poor cable connection. Verify all cable connections. Gating setting too high. Adjust gating level. Microphone produces harsh, distorted sound.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Appendix A: International Receptacles PART NUMBER DESCRIPTION COUNTRIES 6003287 PWR-AU-B POWER RECEPTACLE, AUSTRALIA, 250V, 10A, BLK Australia, Fiji, New Zealand, Papua New Guinea 6003288 PWR-EU-B POWER RECEPTACLE, EUROPEAN "SCHUKO", 250V, 16A, BLK Austria, Azerbaijan, Belarus, Bosnia and Herzegovina, Brunei, Bulgaria, Burundi, Cape Verde, Chad, Croatia, Czech Republic, Egypt, Eritrea, Finland, Georgia, Germany, Greece, Greenland, Guinea-Bis
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Appendix B: QuickMedia Installation and Compensation Installation Notes You must pass audio through from transmitters to receivers even if you are not using the audio signal. The information required for auto-compensation is transmitted along with the audio. In addition, the QM Link signal indicates that the QM cable is connected and that an audio signal is present on the cable.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 Auto Compensation with a Self-Peaking Receiver Crestron's innovative self-peaking audio circuit eliminates the need to peak the audio signal. Without self-peaking the same peak and boost values are applied equally to the video and audio signals. When these signals travel the same path, this arrangement is satisfactory. However, when video and audio travel to a receiver from different paths, unequal cable lengths are created.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Compatibility Charts Under certain circumstances, the audio and video may be acceptably peaked even though the audio and video path lengths are different. Because the audio signal is digital, and more forgiving than the video signal, it may be possible to peak the video and have functioning audio. It is difficult to predict outcomes because it is dependent on the difference in cable lengths, the video rates, and acceptable video quality.
FlipTop Touchpanel Computer Center Crestron QM-FTCC-TPS4 KEY: 9 = Good operation. 1. = Operation depends on video rates and if the audio and video cable lengths are closely matched. 2. = In these cases, if the audio and video (although from different sources), switch together consistently, the system will operate normally. If the audio and video switch inconsistently, operation then depends on the video rates and how closely the audio and video cable lengths match. * = Device with self-peaking.
Crestron QM-FTCC-TPS4 FlipTop Touchpanel Computer Center Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6393 (2013361) 11.05 Specifications subject to change without notice.
