Crestron DM-RMC-100 DigitalMedia™ Room Controller Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2008 Crestron Electronics, Inc.
Crestron DM-RMC-100 DigitalMedia™ Room Controller Contents DigitalMedia™ Room Controller: DM-RMC-100 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Applications.................................................................................................................
DigitalMedia™ Room Controller Crestron DM-RMC-100 ™ DigitalMedia Room Controller: DM-RMC-100 Introduction The DigitalMedia™ (DM) Room Controller (RMC) is a digital media receiver and display controller designed to convert DigitalMedia to regular HDMI. It features a low-profile design perfect for installing behind flat panel screens and above ceiling mounted projectors.
DigitalMedia™ Room Controller Crestron DM-RMC-100 DM-RMC-100 in a Classroom Application 2 • DigitalMedia™ Room Controller: DM-RMC-100 Operations & Installation – DOC.
DigitalMedia™ Room Controller Crestron DM-RMC-100 For more information on this and other DM-RMC-100 applications, refer to the latest revision of the Crestron DigitalMedia™ Design Guide (Doc. 4789), which is available from the Crestron website (www.crestron.com/manuals). Specifications Specifications for the DM-RMC-100 are listed in the following table.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Physical Description This section provides information on the connections, controls and indicators available on your DM-RMC-100. DM-RMC-100 Overall Dimensions (Front View) 5.15 in. (13.08 cm) 1 2 3 4 4.53 in (11.51 cm) 5 DM-RMC-100 Overall Dimensions (Bottom View) 6 7 8 9 10 11 1.41 in (3.58 cm) 4 • DigitalMedia™ Room Controller: DM-RMC-100 Operations & Installation – DOC.
DigitalMedia™ Room Controller Crestron DM-RMC-100 DM-RMC-100 Overall Dimensions (Rear View) 12 13 14 Connectors, Controls & Indicators # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 1 PWR LED 2 DM LINK LED (1) Green LED indicates operating power supplied via DMNet control network. (1) Amber LED indicates a connection to an upstream DM device. (Continued on following page) Operations & Installation – DOC.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 3 VIDEO LED 4 CNTRL 5 SETUP 6 SENS 7 HDMI (1) Red/green dual color LED indicates video signal presence and lock status: Green: Indicates that the device is receiving video Red: Indicates no video Blinking Red/Green: Indicates errors in the video stream.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 8 USB 9 RELAY 1, 2 10 COM 11 IR 1, 2 12 DM INPUT2, 3 (1) USB Type A female USB 1.1 port for mouse, keyboard, game controller, or other USB HID device. (1) 4-pin 3.5mm detachable terminal block comprising (2) normally open, isolated relays; Rated 2 Amp, 50 Volts AC/DC MOV arc suppression across contacts. (1) 5-pin 3.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 13 LAN3 (1) 8-wire RJ-45 female; 10BaseT/100BaseTX Ethernet switch port. 14 DMNet5, 6 (1) 4-pin 3.5mm detachable terminal block, DMNet port; Connects to DMNet port of a DM switcher, transmitter, or other DM device via DM-CBL or CresCAT-D cable.4 1. Interface connectors for SENS, RELAY, COM and IR ports are provided with the unit. 2.
DigitalMedia™ Room Controller Crestron DM-RMC-100 M Port PIN # SIGNAL DESCRIPTION 1 2 3 6 4 5 7 8 +5V I2C_DATA E_TXE_TX+ E_RXE_RX+ I2C_CLK +5V_RTN +5V Power HDCP & EDID Data 10/100BaseT Transmit 10/100BaseT Transmit 10/100BaseT Receive 10/100BaseT Receive HDCP & EDID Clock +5 Power Return 3. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular jack is facing away from you, with the clip down and copper side up. Pin 1 is on the far left. 4.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Industry Compliance This unit has been manufactured to comply with UL’s Standards for Safety in Canada and the United States. Formal approval is pending. As of the date of manufacture, the DM-RMC-100 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules.
Crestron DM-RMC-100 DigitalMedia™ Room Controller Setup Network Wiring When wiring the DMNet network, consider the following: NOTE: DMNet wiring and Cresnet® wiring are not compatible. • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. • For DigitalMedia wiring, use DM-CBL DigitalMedia Cable, CresCAT-D, or quality CAT5e/CAT6 cable. Do NOT use lowskew cable.
DigitalMedia™ Room Controller Crestron DM-RMC-100 • Metal mounting plate (supplied) • 4-Pin connector plugs (supplied) It is assumed that DigitalMedia cable (DM-CBL) has been fed through an installed two-gang electrical box, 85mm European or 1900 electrical box (not supplied) and wiring has been verified. Use the following procedure to install the DM-RMC-100. 1. Confirm that DMNet system power is OFF. 2. Attach supplied connector plugs according to the pinout on pages 8 and 9. 3.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Mounting DM-RMC-100 into Electrical Box METAL MOUNTING PLATE (2019091) DM-RMC-100 DRYWALL MOUNTING SCREWS (4) (2007215) Hardware Hookup Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network Wiring” on page 11 before attaching the 4-position terminal block connector. Apply power after all connections have been made. Operations & Installation – DOC.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Hardware Connections for the DM-RMC-100 (Front View) HDMI: DISPLAY HDMI SENS: CURRENT OR MOTION SENSOR IR: IR INPUT FOR DEVICE CONTROL RELAY: SCREEN AND LIFT CONTROL USB: MOUSE, KEYBOARD OR GAME CONTROLLER 14 • DigitalMedia™ Room Controller: DM-RMC-100 COM: RS-232 SERIAL FOR DEVICE CONTROL Operations & Installation – DOC.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Hardware Connections for the DM-RMC-100 (Back View) LAN: ETHERNET EQUIPPED DISPLAY OR OTHER DEVICE DM INPUT DMNet NOTE: Ensure the unit is properly grounded. NOTE: For optimum performance, Crestron strongly recommends using DM-CBL DigitalMedia™ cable, available from Crestron. CresCAT-D or high-quality CAT5e/CAT6 wiring may also be used with varying performance. Do NOT use low-skew cable. Operations & Installation – DOC.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, firmware) can be transferred to the device.
Crestron DM-RMC-100 DigitalMedia™ Room Controller Firmware Firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. For details on upgrading, refer to the Crestron Toolbox help file. Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. DM-RMC-100 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device does not function. Device is not communicating with the network. Use Crestron Toolbox to poll the network. Verify network connection to the device.
DigitalMedia™ Room Controller Crestron DM-RMC-100 DM-RMC-100 Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION DM LINK LED does not illuminate. Device is not receiving DMNet signal. Verify DMNet is properly attached. PWR LED does not illuminate. Device is not receiving power. Verify DMNet is properly attached. Loss of functionality due to electrostatic discharge. Improper grounding. Check that all ground connections have been made properly.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Check Network Wiring Use the Right Wire Calculate Power In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire. CAUTION: Use only Crestron power supplies for Crestron equipment.
DigitalMedia™ Room Controller Crestron DM-RMC-100 NOTE: All Crestron certified DMNet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the A conductor and the B conductor. Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.
DigitalMedia™ Room Controller Crestron DM-RMC-100 Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron DM-RMC-100 DigitalMedia™ Room Controller This page is intentionally left blank. Operations & Installation – DOC.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6743A (2022552) 12.08 Specifications subject to change without notice.
