Crestron CEN-RFGW-EX infiNET EX™ Gateway Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Industry Compliance Federal Communications Commission (FCC) Compliance Statement FCC ID: EROCEN-RFGW-EX This device complies with part 15 of the FCC rules.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Contents infiNET EX™ Gateway: CEN-RFGW-EX 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 2 Specifications .............................................................................................................. 3 Physical Description..........
Crestron CEN-RFGW-EX infiNET EX™ Gateway infiNET EX™ Gateway: CEN-RFGW-EX Introduction The CEN-RFGW-EX gateway is an RF wireless transceiver designed for use with the MLX-2 infiNET EX™ LCD Handheld Remote and other Crestron® infiNET EX devices as part of a Crestron control system. “Wi-Fi friendly” RF technology permits selection from 16 ISM* channels within the 2.4 GHz spectrum to minimize the possibility of interference with other RF equipment including 802.11 devices.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX PoE (Power-over-Ethernet) powers the \CEN-RFGW-EX right through the network wiring, eliminating the need for a separate wall-wart power supply. The CEN-RFGW-EX is available with a PoE Injector, PWE4803RU, which simply connects inline with the Ethernet cable connected to the gateway, allowing for installation at any convenient location.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Specifications Specifications for the CEN-RFGW-EX are listed in the following table. CEN-RFGW-EX Specifications SPECIFICATION Wireless RF Transceiver Range (typical) Ethernet Power Requirements PoE Default Net ID Minimum 2-Series Control System Update File1, 2 Environmental Temperature Humidity Heat Dissipation DETAILS infiNET EX 2-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.5 MHz), IEEE 802.15.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Specifications (Continued) SPECIFICATION Enclosure Dimensions (without antenna) Height Width Depth Weight Available Accessories PWE-4803RU CEN-SW-POE-5 DETAILS Aluminum with polycarbonate label overlay, freestanding or surface mount with (4) integral mounting flanges. 6.41 in (16.27 cm) 3.91 in (9.94 cm) 1.43 in (3.62 cm) 13.1 oz (372.7 g) PoE Injector 5-Port PoE Switch 1. The latest software versions can be obtained from the Crestron website.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Physical Description This section provides information on the connections, controls and indicators available on your CEN-RFGW-EX. CEN-RFGW-EX Physical View Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Overall Dimensions (Top, Front, Side and Bottom Views) 1 1 2 3 4 5 5.30 in (13.47 cm) 6.41 in (16.27 cm) 6 3.50 in (8.89 cm) 1.43 in (3.62 cm) 7 3.91 in (9.94 cm) 6 • infiNET EX™ Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Connectors, Controls & Indicators # CONNECTORS, CONTROLS & INDICATORS DESCRIPTION 1 ANTENNA 2 PWR LED 3 NET LED 4 ACTIVITY LED 5 ACQUIRE (Button and LED) 6 SETUP (Button and LED) 7 LAN PoE1, 2 (1) Connection for supplied antenna (1) Green LED, indicates operating power supplied from PoE (1) Yellow LED, indicates communication with the Cresnet system (1) Red LED, indicates wireless communications (1) Recessed pushbutton with red LED, used to set up
InfiNET EX™ Gateway Crestron CEN-RFGW-EX 1. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular jack is facing away from you, with the clip down and copper side up. Pin 1 is on the far left. 2. The pin out table indicates signal connections. DC power applied by Ethernet power sourcing equipment (PSE) can connect to either signal pins or N/C pins. 8 • infiNET EX™ Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Setup Network Wiring Ethernet The CEN-RFGW-EX can also use high-speed Ethernet for communications between the device and a control system, computer, digital media server and other IP-based devices. For information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control Reference Guide (Doc. 6052), which is available for download from the Crestron website (www.crestron.com/manuals).
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Installation Ventilation To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consider using forced air ventilation and/or incrementing the spacing between units to reduce overheating.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Hardware Hookup Make the necessary connections as called out in the illustrations that follow this paragraph. Hardware Connections for the CEN-RFGW-EX (Top View) ANTENNA: FOR INCLUDED ANTENNA Hardware Connections for the CEN-RFGW-EX (Bottom View) LAN PoE: 10BASE-T / 100BASE-TX ETHERNET TO LAN NOTE: Antenna must be attached directly to the antenna connector. It should not be extended with a cable. Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Crestron CEN-RFGW-EX Configuration Manager infiNET EX™ Gateway Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library. • To incorporate the CEN-RFGW-EX into the system, drag the CEN-RFGW-EX from the Wireless Receivers | Wireless Receivers (RF) folder of the Device Library and drop it in the System Views.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX “CEN-RFGW-EX Device Settings (Ethernet)” Window • The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Refer to “Identity Code” on page 9. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file or the Crestron Toolbox help file.
Crestron CEN-RFGW-EX infiNET EX™ Gateway NOTE: Only one IP table entry is allowed. The unit can talk to only one processor over IP. Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Operation Operating Channel The operating channel of the CEN-RFGW-EX must be set prior to operation using Crestron Toolbox. The CEN-RFGW-EX can operate on one of 16 channels. The CEN-RFGW-EX can operate on a fixed channel that is set by the installer. The default RF channel is 15. For optimum performance when installing a CEN-RFGW-EX in a Wi-Fi environment, do not set the CEN-RFGW-EX to a channel within a Wi-Fi channel band.
Crestron CEN-RFGW-EX Acquiring the MLX-2 (or other infNET EX device) infiNET EX™ Gateway MLX-2s and other infiNET EX devices can communicate with a CEN-RFGW-EX only if they have been acquired by that CEN-RFGW-EX. The Acquire mode can be activated from Crestron Toolbox (recommended) or with the ACQUIRE button on the CEN-RFGW-EX. NOTE: To access this in Toolbox, select Functions | infiNET EX Gateway…. Refer to the Toolbox Help file and search for “infiNET EX Gateway” for more details.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-RFGW-EX Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION PWR LED does not illuminate. CEN-RFGW-EX is not receiving sufficient Ethernet power. NET LED does not illuminate.
Crestron CEN-RFGW-EX infiNET EX™ Gateway CEN-RFGW-EX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION NET LED is on but unit does not communicate with infiNET EX device. (Continued) infiNET EX device RF ID does not match the RF ID of the SIMPL program. Use Crestron Toolbox to poll the network. Check the RF ID for the device, then refer to the “Setup” section of the guide for the device to set its RF ID to match the RF ID in the SIMPL program.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Troubleshooting (Continued) TROUBLE CEN-RFGW-EX is not shown on Network Device Tree when polling through Toolbox. Other devices are reported. Multiple infiNET EX devices only operate one at a time. POSSIBLE CAUSE(S) Network wiring is incorrect. CEN-RFGW-EX is damaged. CORRECTIVE ACTION Check network cabling for solid connections and correct pinouts. Contact a Crestron customer service representative.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM* band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate. RF devices on different channels will not communicate or interfere with each other. However, since some of the channels are in the 2.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF device. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to the ground) Point the antenna vertically. Point the antenna at a right angle to the gateway. Never point the antenna downward as this will decrease range and reliability.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Vertical Orientation Building Antenna Front of gateway Right Angle Orientation Building Antenna Front of gateway Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6706B (2021630) 01.09 Specifications subject to change without notice.
