MBR1400 Series Mission-Critical Broadband Router with Integrated Business Modem Setup Guide
MBR1400 - Mission-Critical Broadband Router PACKAGE INCLUDES MBR1400 Router (Wireless N Gigabit) Integrated Business-Grade Modem (Optional) WiFi Antennas (3x) Modem Antennas (2x optional) Wall Power Adapter (12v DC) Ethernet Cable (5-feet) Mounting Hardware (1x) MBR1400 Series Mission-Critical Broadband Router with Integrated Business Modem Setup Guide Setup Guide 1
MBR1400 - Mission-Critical Broadband Router 2 The CradlePoint Mission-Critical Broadband Router (MBR1400) is built to provide an instant network connection from high-speed broadband data modems to your network. CONNECT Integrated Business-Grade Modem, USB or ExpressCard modems, Ethernet-Based Wired Services, WiFi Designed for small businesses, branch offices, and retail locations, the MBR1400 provides a secure, primary or backup connection to the Internet.
WiFi Networking with the MBR1400 3 The MBR1400 is compatible with all major corporate network environments like Cisco, Juniper, SonicWall, and others. It also fully supports all 802.11 a/b/g/n client adapters for WiFi networking. Our web-based configuration and status tool supports Windows XP, Windows Vista, Windows 7, Mac OS X, and most of the Linux distributions - allowing you to manage the router in common environments.
Ports and Features of the Router ( left side ) 4 Modem Port (USB 2.
Ports and Features of the Router ( right side ) Note: may be covered by Integrated BusinessGrade Modem Modem Security Tab Slot Modem Security Tab Slot ExpressCard Lock WiFi On/Off Modem Port (USB 2.0) Modem Slot (ExpressCard) Integrated Modem 3G/4G Antenna Connector (SMA) 5 3G/4G Antenna Connector (SMA) ExpressCard Lock Modem Port (USB 2.
SIM Card Installation (LTE version only) Step 1 Step 2 6 Step 3 1. Disconnect the modem from the router by pulling from side to side. If you experience difficulty, apply slight pressure to the back of the device to facilitate separation. 2. Insert SIM card in the slot in the modem (notch end first, it will click into place). 3. Reconnect the modem to the router. 4. Insert screws (3) to secure connection between router and modem (backside).
Getting Started 7 1. Connect the Router to a Modem / Data Source. Keep the router in the OFF position until the modem is securely connected. Connect a CradlePoint Business-Grade Modem, or a supported USB or ExpressCard modem to the router in their appropriate port or slot. Your modem will require an active subscription from your service provider. If you have not already done so, add a service plan to your Integrated Business-Grade Modem by contacting your service provider.
Getting Started (continued) 8 CradlePoint MBR1400 (Slickrock) PRODUC 4. Connect to a Computer or other Network Equipment. In order to access the MBR1400, establish a connection to the router. Connect wirelessly to the WiFi broadcast, or with an Ethernet cable connected to your computer and then plugged into one of the Orange Ethernet ports.
First Time Setup Wizard The First Time Setup Wizard will help you customize the name of your wireless network, change passwords to something you choose, and establish an optimal WiFi security mode. The MBR1400 comes out of the box with a unique password at WPA2 WiFi security level. CradlePoint recommends BEST WPA2 WiFi security. 1) Open a browser window and type “cp/” or “192.168.0.1” in the address bar. Press enter/return.
First Time Setup Wizard 10 6) If you are using a 4G WiMAX modem, you will want to establish the Realm for your carrier. This setting ensures that the modem, when attached to the router, will properly connect to your carrier’s wireless broadband service. The MBR1400 will default to the Sprint 4G Realm. Select your carrier from the dropdown menu. Click NEXT.
LED Information 11 SIGNAL STRENGTH BUTTON Blue LED bars indicate the active modem’s signal strength. Press button to turn on/off. 4 Solid Bars = strongest signal. 1 Blinking Bar = weakest signal. POWER The MBR1400 must be powered using an approved 12V DC power source. Green = Powered On. No Light = Not receiving power. Check that the unit is connected to an outlet. Amber = Attention. Check router status page. NETWORK LAN CONNECTION Indicates a connected device on the 1-4 LAN ports on the MBR1400.
LED Information EC EC EC WiFi BROADCAST Indicates activity on the WiFi broadcast for either the 2.4 GHz or 5 GHz band. Green = 2.4 GHz WiFi is on and operating normally. Blue = 5 GHz WiFi is on and operating normally. Blinking Red = Error with 2.4 GHz or 5 GHz connection. No Light = WiFi is off. USB MODEMS Indicates the status of any USB or Business-Grade modems connected to the MBR1400. A connected CradlePoint Business Grade Modem LED information will be shown on LED #1 or #2.
Features of the MBR1400 13 The CradlePoint MBR1400 is a business-grade router specifically designed for retail locations and small/branch offices. Optimized for performance, reliability, and maximum WiFi range, the MBR1400 has access to a cloudbased tool called WiPipe Central, for group-based configuration, management, and monitoring of remotely deployed routers.
Features of the MBR1400 (continued) Network Failover Support 14 When multiple Internet sources (4G, 3G, DSL, Cable, T1, modems) are connected to the MBR1400, it can automatically detect an Internet outage and “failover” to a secondary connection and “failback” when the primary data service returns. Redundant connection keeps your business going. Select INTERNET from the top tab and CONNECTION MANAGER from the dropdown menu. Order your connections by failover priority. Select a connection and click EDIT.
Features of the MBR1400 (continued) 15 WiFi Networks The MBR1400 can make four WiFi networks on either the 2.4 GHz or 5 GHz band. Secured SSIDs are used for your trusted workgroup members. Guest (public) SSIDs can provide full, secure access to the Internet - but users are restricted from accessing the router administration console or any connected devices on the private network. Each network can be configured with its own security, QoS, and VLAN Settings.
Cloud-Based Router Management Service WiPipe Central: Efficiently manage all your CradlePoint Routers. CradlePoint’s cloud-based management service, WiPipe Central, gives you a consolidated router management tool to communicate with and manage dispersed CradlePoint routers. This service allows you to have firmware update and configuration options for the edge of your network, as well as gain information about other data connections (4G/3G/T1/DSL/Cable/etc) across geographies and networks.
Integrated Business-Grade Modem 17 The CradlePoint series of Business-Grade Modems provides the highest level of data throughput at the same location as a standard USB modem. CradlePoint optimizes and intelligently manages the co-existence between the wireless broadband signal and the WiFi broadcast of the router, creating a fast, wide-range, truly business-class, modem-based instant network.
Antenna Positioning with Business Grade Modem 18 CradlePoint recommends the following antenna positioning for best performance. Verizon: MBR1400LE-VZ (LTE/EVDO), MBR1400E-VZ (EVDO) Sprint: MBR1400W-SP (WiMAX), MBR1400E-SP (EVDO) AT&T: MBR1400LP-AT (LTE/HSPA+) WiFi When connecting the provided antennas, review the connection points. WiFi antennas have flat circular bases. Modem antennas have protruding pins.
Troubleshooting You may need to update the CradlePoint MBR1400 firmware to get our latest features or to use with new modems. For more information, visit knowledgebase.cradlepoint.com HOW TO UPDATE FIRMWARE (AUTOMATIC) 1) Connect your computer to the router via the WiFi SSID or to an orange Ethernet LAN port with an Ethernet cable. 2) Open a browser window and type “cp/” or “http://192.168.0.1” in the address bar. Press enter/return.
Troubleshooting (continued) Depending on your modem, you may need to set the WIMAX REALM or specify the ACCESS POINT NAME . SELECT THE WIMAX REALM 1) Log in to the router following Steps 1-3 on Page 19. 2) Click the INTERNET tab on the top navigation bar, then CONNECTION MANAGER in the dropdown menu. 3) Select the 4G modem you would like to manage. Click EDIT. 4) Select the WIMAX SETTINGS tab, then open the WIMAX REALM dropdown menu. Choose your carrier realm. 5) Click SUBMIT.
Support and Accessory Options Managed Services WiPipe Central Subscription Service Learn More: https://services.cradlepoint.com Support Enterprise Support and Service Agreements Learn More by Contacting: services@cradlepoint.
Regulatory, Warranty, Safety, and Privacy Information 22 1 Federal Communication Commission Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation.
Regulatory, Warranty, Safety, and Privacy Information (continued) 23 1 IMPORTANT NOTE: Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Caution: 2 1) The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
Regulatory, Warranty, Safety, and Privacy Information (continued) 24 2) Le gain d’antenne maximal autorisé (pour les appareils dans la bande 5725-5825 MHz) pour se conformer à la pire limites fixées pour les opérations de point à point et non point à point et non le cas échéant, comme indiqué dans la section A9.2 (3). Ce dispositif a été conçu pour fonctionner avec une antenne ayant un gain maximal de 5 dBi. Une antenne à gain plus élevé est strictement interdite par les règlements d’Industrie Canada.
Regulatory, Warranty, Safety, and Privacy Information (continued) 25 1 Inc.’s existing return policy. Limitation of CradlePoint Liability The information contained in this Setup Guide is subject to change without notice and does not represent any commitment on the part of CradlePoint or its affiliates.
A D D I T I O N A L cradlepoint.com/mbr1400 I N F O R M AT I O N Enterprise level service and support agreements available.
