User's Guide

Hello from Coolpad
Thank you for purchasing your Coolpad Snap mobile phone! Please follow these simple but
important instructions for optimal use of your new phone.
Application features and functions may vary among countries, regions or hardware
specifications.
Quick Start Guide
We offer self-service for our smart terminal device users. Please visit the Coolpad
Americas official website (at www.coolpad.us) for more information on supported
product models. Information on the website takes precedence.
Device Layout
Home Screen
The Home screen displays important information about your phone.
Status Bar
The status bar appears at the top of your Home screen. From the status bar, you can view
both the phone status (to the right side) and the notification information (to the left
side). Icons indicating your phone’s status appear on the status bar.
Nano SIM
microSD
Bluetooth active
Wi-Fi active
Vibrate
Network (full signal)
4G LTE data service
Airplane mode
Alarm set
Battery (charging)
Battery (full charge)
Missed call
New message
Icon Status
Messages
On the Home screen, press OK key to access the apps screen, and select Messages
to enter the Messages screen.
Creating a Message
On the Messages screen, press Left soft key to access the Menu .
Select New message.
Press OK key to select recipients.
Enter your message. Press Left soft key to access the Menu and select Insert
attachment such as picture, video, audio and slides.
Press OK key to send the message.
Note: An SMS will be sent as an MMS when attachments are added.
Camera
You can use the Camera app to take pictures and record videos. On the Home screen,
press OK key to access the apps screen, and select Camera to enter the Camera
screen.
Taking a Photo
On the Camera screen, focus on your subject by looking through your phone screen.
Press OK key to take a photo.
Press OK key again to confirm saving the photo or press Left soft key to
retake a photo.
Creating a Video
On the Camera screen, press Navigation key right to activate the Video mode.
Press OK key to start recording a video.
Press OK key again to stop when you finish recording.
Gallery
On the Home screen, press OK key to access the apps screen, and select Gallery
to enter the Gallery screen.
You can view and manage photos and videos stored in your phone.
Deleting an Image or a Video
Select an image or a video you want to delete and press OK key to access the
image or video details.
Press Left soft key to access the Menu and select Delete.
Press OK key to confirm deleting.
Note: To delete multiple images and videos, enter the album and press Left soft key
to access the Menu and select Multi-select. Select the images or videos you want to
delete one by one. If you want to delete all images or videos, press Left soft key to
access the Menu and select Select all.
Sharing an Image or a Video
Select an image or a video you want to share and press OK key to access the
image or video details.
Press Left soft key to access the Menu and select Share.
From the pop-up screen, select your desired sharing method.
Wireless Settings
Connecting to a Wi-Fi Network
On the Home screen, press OK key to access the apps screen, and select Settings
to enter the Settings screen.
Select Device > Data usage and Wi-Fi > Wi-Fi.
Press OK key to enable your phone to scan for available Wi-Fi networks.
Select the name of a desired network to connect, entering the password if necessary.
Note: Previously connected and saved networks, will be automatically joined, a user can
join a network and forget it, removing it from the known networks list.
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls and messages over a Wi-Fi
connection.
Important! You must have an E911 address registered with your account in order to use
Wi-Fi Calling. You can register an E911 address via the myMetro
®
Android™ app that is
either preinstalled on your phone, or available for download from the Google Play™ Store.
If you do not have an Android smartphone, you can call 611 to update the address.
To enable/disable Wi-Fi Calling:
On the Home screen, press OK key to access the apps screen, and select Settings
to enter the Settings screen.
Select Device > Call settings > Wi-Fi calling.
Press OK key to activate/deactivate the feature.
To change the connection preference for Wi-Fi Calling:
On the Home screen, press OK key to access the apps screen, and select Settings
to enter the Settings screen.
Select Device > Call settings > Wi-Fi calling > Connection preferences.
Tap the desired Wi-Fi Calling preference.
Get Updates
Get updates, user guides and more information for your Coolpad Snap at
www.coolpad.us. Discover what’s going on right now in cell phone news, trends,
techniques & other cool stuff by connecting with us by:
@CoolpadAmericas
Trademarks and Copyrights
Coolpad and the Coolpad logo are registered trademarks of Yulong Computer
Telecommunication Scientific (Shenzhen) Co., Ltd. Google and Android are trademarks of
Google Inc. The Bluetooth
®
word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks is under license. Other trademarks and
trade names are the property of their respective owners. Copyright © 2019 Coolpad
Technologies Inc. All Rights Reserved. Reproduction, transfer, distribution of the contents
herein in any manner without the prior written permission of Coolpad Technologies, Inc. is
prohibited. Coolpad Technologies, Inc. reserves the right to add, modify or delete, any of
the contents herein or withdraw this documents at any time without prior notice and
without assigning any reasons thereof.
©2019 Sprint, Boost Worldwide Inc., and Virgin Mobile USA, L.P. All rights reserved.
VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises
Limited and are used under license. Other marks are property of their respective owners.
Sprint Activation and Service
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be
ready to use or you may need to activate it on your Sprint account.
If you purchased your phone at a Sprint Store, it is probably activated and ready to
use.
If you received your phone in the mail and it is for a new Sprint account or a new line
of service, it is designed to activate automatically.
If you received your phone in the mail and you are activating a new phone for an
existing number on your account (you’re swapping phones), you can activate on your
computer online or directly on your phone.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Boost Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need
your phone’s serial number (MEID), printed on the sticker located on the back of your
phone in the battery compartment.
From your computer, visit boostmobile.com and click Activate.
Choose an activation option and click Next.
When prompted, enter the serial number (MEID).
Follow the remaining instructions to choose your plan and select a payment method.
Follow the activation instructions below and you’ll be able to start using your phone.
After setting up your account on boostmobile.com, simply turn your device on. Your
device is designed to activate automatically. If you are swapping from another Boost
Mobile device to a new one, be sure to turn off the old device before swapping the serial
number (MEID). Once the MEID swap is complete, turn on the new device and the
programming information will be pushed to your device automatically.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from
any other phone.
Virgin Mobile Activation and Service
Before using your phone, you must set up your service with Virgin Mobile. You will need
your phone’s serial numbers (MEID and ICC ID), printed on the sticker located on the back
of your phone in the battery compartment.
From your computer, visit virginmobileusa.com and click Activate.
Choose an activation option and click Next. Then enter your zip code and click Next.
When prompted, enter the serial number (MEID).
Follow the remaining instructions to choose your plan and select a payment method.
Follow the activation instructions below and you’ll be able to start using your phone.
After setting up your account on virginmobileusa.com, simply turn your device on. Your
device is designed to activate automatically. If you are swapping from another Virgin
Mobile device to a new one, be sure to turn off the old device before swapping the serial
number (MEID). Once the MEID swap is complete, turn on the new device and the
programming information will be pushed to your device automatically.
Camera key
USB port
Headset jack
Volume key
Receiver
Left soft key
Messages key
Right soft key
Clear key
Contacts key
Navigation key
(up/down/left/right)
OK key
End keySend key
Status bar
Time
Date
Apps screen
Contacts
On the Home screen, press OK key to access the apps screen, and select Contacts
to enter the Contacts screen. This app easily saves all your important contact information
including contact names, numbers and email addresses.
Searching for a Contact
To search for your contacts, enter keywords in the search box. The phone system will
automatically display the matched results.
Adding a New Contact
On the Contacts screen, press Left soft key to access the Menu .
Select New contact.
Enter the contact information.
Press Left soft key to access the Menu and select Save to save it.
Editing a Contact
Select the contact you want to edit and press OK key to access the contact
details.
Press Left soft key to access the Menu and select Edit.
Edit the contact information.
Press Left soft key to access the Menu and select Save to save it or select
Discard to discard changes.
Deleting a Contact
Select the contact you want to delete and press OK key to access the contact
details.
Press Left soft key to access the Menu and select Delete.
Press Navigation key right to select Delete.
Press OK key to confirm deleting.
Phone
Making a Call
On the Home screen, dial the desired number and press the Send key to place the
call. The number you entered can be saved to Contacts by accessing Menu > Create
new contact. If you make a mistake, you may press Clear key to delete the incorrect
digits.
Emergency call
To make an emergency call, dial emergency number and press the Send key . This
works even without a SIM card but requires network coverage.
Receiving a Call
The Incoming Call screen pops up when a call comes in, along with the caller ID and other
information you’ve entered in the Contacts.
There are various options available when a call comes in.
To answer a call, press the Send key .
To reject a call, press the End key .
To mute the ringtone volume of an incoming call, press the Volume key.
.
.
Changing Home Screen Wallpaper
From the home screen, press OK key to access the apps screen.
Select Settings > General settings > Display > Wallpaper.
Choose wallpaper from Gallery or Wallpapers .
Select an image, and press Left soft key to access the Menu .
Select Set as Wallpaper to set it as the wallpaper.
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Charging the Battery
Connect the microUSB side of the data cable to the USB port on your device. This is
located on the lower right side of your phone.
Connect the USB end to the travel adapter.
Connect the travel adapter to an electrical outlet to fully charge your phone.
Power Phone On & Off
Press and hold the End key until the phone powers on, the Home screen will be
displayed. If screen lock is set up, enter the PIN code to access the Home screen.
If you don’t know your PIN code or if you have forgotten it, contact your service provider.
Do not store the PIN code within your phone, instead store the PIN code in a location that
is accessible without using the phone.
Press and hold the End key to power off your phone.
SIM Card
un
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2. Remove the battery.1. Open the back cover.
3. Insert the Nano SIM card. 4. Insert the microSD card (sold
separately).
Coolpad Snap