EtherProxTM Entry Installation and Operation Manual tyco Fire & Security Software House
Copyright Acknowledgements EtherProx Entry InfoProx™ is a trademark of Software House. EtherProx™ is a trademark of Software House. MicrosoftÒ and WindowsÒ are registered trademarks of Microsoft Corporation. This product is manufactured under license from HID Corporation, Irvine, California and embodies one or more of the inventions disclosed and claimed in U.S. Patents, Number 4,546,241, 4,730,188, 5,041,826 and/or 5,166,676.
Table of Contents EtherProx Entry Table of Contents 1. IMPORTANT SAFETY INFORMATION ................................................................................ 1 POWER SOURCES ................................................................................................................................. 1 ANSI/UL LISTING (USA) AND CSA 22.2 LISTING (CANADA) ............................................................ 1 UL 294-COMPLIANT INSTALLATION ...................................................
Table of Contents Software House RUNNING DIAGNOSTICS .....................................................................................................................43 To run diagnostics..........................................................................................................................43 UNDERSTANDING THE DIAGNOSTIC MENU SYSTEM ..........................................................................44 TECHNICAL SUPPORT ..........................................................
EtherProx Entry Introduction 1. Important Safety Information The safety guidelines for EtherProx Entry include: · Power sources · ANSI/UL listing (USA) and CSA 22.2 listing (Canada) · UL 294-compliant installations · FCC Class A digital device · Canadian Radio Emissions Requirements Power Sources To power the door latch, you should use a power limited UL 294 or UL 603 door strike power supply. You can obtain the door strike power supply from AlarmSAF, Altronix, Securitron, and Software House.
Introduction EtherProx Entry have a sound level of at least 85 decibels. An alarm must activate for 15 minutes. You can purchase a Battery Back Up Supervisory Siren sounder, Model 0821 from Street Smart Security. There are three ways to meet the UL 294 alarm requirements: o Use a Software House DIU. The DIU closes a set of relay contacts when an intrusion or tamper is detected by the InfoProx Reader. The relay contacts activate the alarm.
EtherProx Entry Introduction The EtherProx Entry door access system is ideal for controlling a single door, usually in a remote area. You can use EtherProx Entry for businesses, leisure facilities, members-only clubs, and secure areas in public buildings. EtherProx Entry is also ideal for an establishment that initially requires a few readers and envisions future expansion.
Introduction EtherProx Entry Input 2 Monitors request-to-exit button (Normally Open) For normal door mode access, the reader has one relay reserved for a door strike. You can configure the relay to Powered to Secure or Powered to Unlock; the relay automatically fires when a valid card is presented to the reader. Initially, enter all card ID numbers into the reader's database. When a valid card is read, access is granted. You can assign PINs to some or all of the cards to increase security.
EtherProx Entry Introduction PROX READER UNIT Note SPASS CODE InfoProx Entry IPE InfoProx Exit IPX InfoProx Online IPO EtherProx Entry EPE You can use the InfoProx Entry and EtherProx Entry only as entry readers; you cannot use an entry reader as an exit reader for another entry reader. Preparing to Install EtherProx There are several ways to install an EtherProx reader. You can use an optional Door Interface Unit (DIU) or reverse the Entry and Exit readers in order to comply with UL 294.
Introduction EtherProx Entry The following table contains the secure and traffic control installation configurations for entry hardware, exit hardware, DIU, door control wiring, and sounder wiring.
EtherProx Entry Introduction Figure 2: Traffic control with Entry reader and REX switch Figure 3: Traffic control with Entry reader and Exit reader Software House Page 7
Introduction EtherProx Entry Figure 4: Secure with Exit reader and Entry reader Page 8 Software House
EtherProx Entry Introduction Figure 5: Secure with Entry reader, DIU, and REX switch Figure 6: Secure with Entry reader, DIU, and Exit reader Software House Page 9
EtherProx Entry EtherProx Entry Installation 3. EtherProx Entry Installation EtherProx Entry mounts directly onto a standard UK or European (French) electrical containment box. North American installations require an adapter plate so you can use standard conduit and fittings. A clear polycarbonate screen covers the LCD for protection. You pull the cables through the conduit, which terminate in the containment box.
Configuring EtherProx Entry EtherProx Entry Power Connections The EtherProx Entry reader contains an internal voltage regulator that requires an external power supply with nominal 12-volt output. The internal voltage regulator is capable of supplying at least 250 mA of current. The Power input is filtered, as well as Transzorb and reverse-voltage protected. Power is supplied to the reader by means of a J3 connector, as shown in Figure 1.
EtherProx Entry EtherProx Entry Installation 3. If the result is greater than 7.0 volts, the wiring is adequate. If not, use heavier (lower gauge) wire or a power supply with a higher voltage output. Example: If you use a 22AWG wire with a 12-volt power supply 300 feet away from the readers, the voltage drops to 7.2 volts at the reader. Using the Table 1: Voltage Table to calculate the voltage, multiply 3 (300 ft) times the 1.6V drop equals a -4.8 drop for the 300 ft. span. Subtract 4.
Configuring EtherProx Entry EtherProx Entry RJ-45 pin number J5 6 RX- green 2 TX- orange 3 RX+ white/green 1 TX+ white/orange J3 1 1 J2 Front view of RJ45 plug Sound Device Figure 3:EtherProx Entry Connection The wire colors in Figure 3 may not always correspond with the particular cable you are using. For example, the orange conductor may be orange/white.
EtherProx Entry EtherProx Entry Installation Note On the back of the unit, pin 1 is at the right end of the connector, as shown in Figure 4. Pin 10 is Common; Pin 9 is N/O. The diagram in Figure 5 illustrates typical connections to a door. The power supply must have sufficient capacity to operate the door strike.
Configuring EtherProx Entry EtherProx Entry Connecting an Exit Reader to the EtherProx Both readers require a power supply of nominally 12V DC this can be taken from one power supply by tapping off the Phoenix connector J3 on the Entry reader as shown or by using two separate supplies. Communications from the EtherProx Entry Reader to the InfoProx Exit reader is taken from J3 on the Entry reader to J3 on the Exit reader.
EtherProx Entry EtherProx Entry Installation Installing the EtherProx Entry Unit Follow these instructions to install the EtherProx Entry unit. To install the EtherProx Entry unit Software House 1. Make sure that you remove the shipping sticker (Remove before washing) from the sound device opening (see Figure 6). 2. Connect the power source. Verify that EtherProx Entry is working properly. 3. Recheck the wiring connections; make sure that all terminal screws are securely tightened. 4.
EtherProx Entry Configuring EtherProx Entry 4. Configuring the EtherProx Entry When you connect power to the EtherProx Entry reader for the first time, EtherProx uses the default configuration settings. However, you can configure the reader for your site requirements.
Configuring EtherProx Entry EtherProx Entry To set up an IP Address 1. At the EtherProx keypad, type Ù Ù Ù 0 0 0 0. The EtherProx Diags menu appears with the following prompt: <* 0^ 0> If you do not press a key to select an option on the Administration menu within 10 seconds, the Administration menu will disappear. 2. Type # # #. The following prompt appears on the EtherProx Entry LCD. Configure 3. Press 0 to select Configure. The following prompt appears. IP address 4.
EtherProx Entry Configuring EtherProx Entry Testing the Connection After you set up the IP address, connect EtherProx Entry to your laptop or Local Area Network (LAN). When you use a laptop, you will need a a CAT 5 crossover cable. If you connect EtherProx Entry to a LAN or HUB, use a standard CAT 5 patch cable. To verify the IP address and communications path, ping the EtherProx from a PC.
Configuring EtherProx Entry EtherProx Entry Setting the Time and Date To continue configuring EtherProx Entry, you must run Microsoft Internet Explorer version 5.5 or higher. Other browsers, such as Netscape, will not work with EtherProx Entry software. You can either enter the configuration settings manually or upload the configuration tables to EtherProx Entry. In this section, you will establish a network connection between EtherProx Entry and the PC by using Internet Explorer 5.5.
EtherProx Entry Configuring EtherProx Entry Entering a Location Name; Changing the User Name and Password A location name is useful when you configure more than one EtherProx. You can specify any location name, change the user name, and password, or continue to use the default user name and password. If you want to change the user name and password, be sure to jot down the new user name and password for future reference.
Configuring EtherProx Entry EtherProx Entry Setting up the Initial Door Configuration To configure a door 1. On the Main Menu, click Administer EtherProx>EtherProx Configuration>Configure Door. The Door Configuration page appears. Page 24 2. In the Door Times section, specify the seconds for the Unlock time option. 3. Change the settings for any other Door options. 4. Click Update.
Software House Administering the EtherProx Entry 5. Administering the EtherProx Entry EtherProx Entry runs as a web server, enabling you to administer EtherProx Entry through Internet Explorer. You will need a valid user name and password for the login procedure. Establishing a Connection with EtherProx Entry You must establish a connection with EtherProx Entry through Internet Explorer. To establish a connection with EtherProx Entry 1. Open Internet Explorer. 2.
Administering EtherProx Entry EtherProx Entry EtherProx Entry Main Menu After you log in to EtherProx Entry, the EtherProx Entry Main Menu appears, as shown in Figure 8.
EtherProx Entry Administering EtherProx Entry Administer Cardholders Click Administer Cardholders to access the following cardholder administration options: · Search for cardholder · Add new cardholder · Time clearances You can search for cardholders in the database to view the cardholder information for a specific group of cardholders. You can search for a card by last name, first name, or card number. To search for cardholders 1.
Administering EtherProx Entry EtherProx Entry The Add New Cardholder feature lets you enter and edit cardholder information, and set the card status. To add a cardholder 1. On the Main Menu, click Administer Cardholder>Add New Cardholder. 2. Enter a cardholder’s last name, first name, and middle initial. 3. Enter the card numbers in the Card number box. Note 4. Enter a 4-digit number in the PIN box if required. Note 5.
EtherProx Entry Administering EtherProx Entry You can the set card status in the Cardholder data section of the Update Cardholder details page. To set the card status 1. On the Main Menu, click Administer Card Holders>Search for Cardholder The Search for Cardholders page appears. 2. Enter the search criteria in the Search fields. 3. Click Go Search. The Cardholder Search Results page appears. You should see the cardholders records, based on your search criteria. 4.
Administering EtherProx Entry EtherProx Entry You can specify a time period for clearance during which access is granted to a cardholder. You can set up time clearances for an individual cardholder or groups of cardholders. To set time clearances 1. On the Main Menu, click Administer Cardholders>Time Clearances. The Time Clearance page appears. You should see a table with columns representing the days of the weeks, start time, and end time.
EtherProx Entry Administering EtherProx Entry 9. Click the End cell. The End cell appears in blue. The Enter new time boxes appear. 10. Repeat steps 6 through 8 to enter the end time. 11. Click Submit Update to save the time clearance settings. EtherProx will grant access for the days and time periods you specified. Note Example: To restore the default time clearance settings, click Restore Table. Here is an example of time clearances for timed events.
Administering EtherProx Entry EtherProx Entry To set up time clearances for the timed events and configure the timed events that were used in the example, follow these steps: To set time clearances and configure timed events, based on the example 1. On the Main Menu, click Administer Card Holders>Time Clearances. 2.
EtherProx Entry Administering EtherProx Entry Click Generate report. 4. You should see a report page that lists all the selected transactions. 5. Scroll down to see the rest of the report transactions on the page. 6. Click More Transactions if the report continues on more than one page. 7. Display the report page you want to print. 8. Click Print Report at the top of the report page. 9.
Administering EtherProx Entry EtherProx Entry EtherProx Status On the Administer EtherProx page, click EtherProx Status.
EtherProx Entry Administering EtherProx Entry To change an EtherProx configuration setting 1. On the Main Menu, click Administer EtherProx>EtherProx Configuration. The EtherProx Entry Configuration menu appears. 2. Select a configuration option. 3. Make changes to the settings. 4. Click Update. Note Software House Click Default configuration to return to the default settings.
Administering EtherProx Entry EtherProx Entry Configure Door The following table lists the Configure Door settings with their descriptions. CONFIGURE DOOR SETTING Page 36 DESCRIPTION Unlock Time Length of time that the lock is released Relock Delay Time Number of seconds to delay the relock after a door is detected as open. You must enable Door Sensing for this setting to work. Standard Door Open Time Length of time a door can be open before an alarm is generated.
EtherProx Entry Administering EtherProx Entry Configure Timed Events The Timed Events page lets you select events that you want to occur during specified time intervals, as shown in Figure 9. Figure 9: Timed Events Page The following table lists the Configure Timed Events settings with their descriptions. CONFIGURE TIMED EVENTS SETTING Software House DESCRIPTION Door Override Unlocks the door and allows unrestricted access.
Administering EtherProx Entry EtherProx Entry Configure EtherProx On the Configure EtherProx page, you can select EtherProx device configuration parameters. CONFIGURE ETHERPROX SETTING DESCRIPTION Door Interface Unit Specifies whether a Door Interface Unit (DIU) is connected. Entry PIN Specifies whether a PIN is required for entry. Exit Reader Specifies whether an exit reader is connected. Exit PIN Specifies whether a PIN is required with an exit reader.
EtherProx Entry Administering EtherProx Entry Backup and Restore The Backup and Restore feature allows you to back up and restore EtherProx configuration and data files. To back up configuration and data files 1. On the Main Menu, click Administer EtherProx>Backup and Restore. The Backup and Restore EtherProx data page appears. 2. Click Start FTP Server. When a connection is established, the FTP window appears with the following files: · Cards.dat - card table file · Config.
Administering EtherProx Entry EtherProx Entry To restore configuration and data files 1. On the Main Menu, click Administer EtherProx>Backup and Restore. The Backup and Restore EtherProx data page appears. 2. Click Start FTP Server. 3. Open Windows Explorer. 4. Open the folder that contains the files you want to restore. 5. Select and drag the files into the FTP window. 6. Close the windows. 7. Click Close Windows FTP program.
EtherProx Entry Administering EtherProx Entry displayed, too. Hours and minutes are shown in the 24-hour format. The colon flashes on the seconds digit. Note If the –S sequence appears, check your RJ45 connection and make sure that all connections are tight.
Administering EtherProx Entry EtherProx Entry Other LCD messages, shown on the top line of the LCD panel, include the following: LCD message LED Comment CLOSE DOOR Flashing red Door open illegally Enter PIN None Enter PIN code for presented card Idle state messages, shown on the bottom line of the LCD panel, include the following: LCD message Page 42 LED Comment Door open Flashing amber Door unlocked, free access.
EtherProx Entry Diagnostics 6. Diagnostics The EtherProx Entry reader provides a set of diagnostic tools for testing the EtherProx software and hardware. The EtherProx Diagnostic Menu System provides menus on how to work with diagnostics. Note Only installation and maintenance personnel should run diagnostics on EtherProx Entry. Running Diagnostics You can run the EtherProx diagnostic tools using the reader keypad. As you run the diagnostics, you will see messages appear on the LCD display.
Diagnostics EtherProx Entry When you reach the end of a submenu, the following message appears: Back Note 4. To exit Diagnostic mode, press # until you see the following menu item on the LCD display: <* 5. If you do not press a key for 10 seconds, EtherProx will move back through the menu tree and return to the Main Menu. Although there is one exception. The Input Test menu will hold for 60 seconds, and then EtherProx will move back through the menu tree and return to the Main Menu. 0^ 0> Press 0.
EtherProx Entry Diagnostics EtherProx Diagnostic Menu System Main Menu Submenu EtherProx Diags Information Info Menu Network Test Description IP Address MAC Address Web Server Display current IP address and setting method Display ethernet address (in Hex w/o dashes) Display server status Versions S/W Type S/W Version S/W Date H/W Version H/W Ser/No.
Diagnostics EtherProx Entry Technical Support If you are experiencing technical problems operating the EtherProx Entry Reader, contact your dealer. The Software House Customer Support Center is available to answer technical support questions on Monday through Friday from 8:00 am to 8:00 pm, Eastern Standard Time. The Customer Support Center phone numbers are 1-781-890-2287 and 1-800-392-2873.
EtherProx Entry Glossary 7. Glossary Adapter Plate: A metal plate used to convert the reader from a European to a U.S. electrical containment box standard. Alarm event: Activities such as door held or door forced. A transaction report contains alarm events. Alarm sound device duration: The length of time the sounder will be active if a door held or forced occurs. Browser: A computer application, such as Internet Explorer or Netscape, which allows Internet access and viewing of web pages.
Glossary EtherProx Entry Download: The InfoProx door control unit is the central or controlling device from which users download data to a backup program on a computer. Entry Reader: The InfoProx Entry Reader is a door control unit with memory, enabling it to work as a standalone access control device. EtherProx System: A system defined by all the components that make EtherProx function as an integrated door control unit.
EtherProx Entry Diagnostics MAC Address: The unique 48-bit address burned into Ethernet and Token Ring adapters, identifying a specific network card from all others. The address is normally shown as 12 hexadecimal nibbles, for example, 00-50-F9-3A-64-BC. NO/NC: Normally Open or Normally Closed contacts. PIN: Personal Identification Number used with cards to allow access. PIR: Passive infrared switch. Typically used for a REX.
Glossary EtherProx Entry Transaction: Record of an event logged into a report file. Examples of events are alarms or actions, such as door access, door forced, or door held. Unlock time: See Door strike time. Unsupervised input: An input that detects two states: normal and alarm. Upload: Moves data from the software backup utility on a computer to a reader. The reader is the primary and controlling device from which you can download data to a computer.