User's Manual

Display messages
The calling party is blocking name and number information.
Your local phone company is unable to receive information about
the callers name and number.
You have received a new voice message in your Voice Mail service.
The total number of new calls received.
There is another phone off hook and in use utilizing the same
phone line, or the telephone line cord is not connected to the base.
Find handset
To locate the handset, press the FIND key on the base. The handset
will beep and FIND will appear on the display. When the handset is
located, press the END key to cancel paging or press the END key
on the base to cancel. If you receive an incoming call, FIND is cancelled.
Cordless Phone Basics
Date and time
When not showing Caller ID information, the current date and time
will appear on the display. There is no need to enter the date and
time as it is transmitted automatically when Caller ID data is sent
from your local phone company. (After receiving the first call, the
current date and time will be entered and will automatically appear
on the display.)
Directory
The phone book directory allows you to look up and dial a number
previously stored in memory. Your phone stores up to 30 names and
numbers that can be searched alphabetically and stored from Caller
ID records.
Storing from a Caller ID record
1.Using the ARROW keys (< or >), select a Caller ID record you
would like to store in the directory.
2.Press the DIRECTORY key, and the display will show COPY and
SEARCH options. Press the ARROW keys to toggle the arrow to
either COPY the Caller ID record into the directory or SEARCH
for a name previously stored in memory. See Figure N.
3. When the arrow is pointing to COPY, press the DIAL key.
The display will show COPIED indicating the record was stored
into memory.
Adding a name and number
1.Press the DIRECTORY key. The display will show SEARCH and
ADD options. Press the ARROW keys to toggle the arrow to either
SEARCH for a name previously stored in memory or ADD a new
name and phone number.
2. Enter the 10-digit Voice Mail access number (area code + phone
number) you dial to retrieve your Voice Mail messages. If you
would like to automatically enter your PIN code, press the
REDIAL key to create a PAUSE then enter your PIN. Press the
DIAL button to store the number in memory. The display will
read NUMBER STORED.
REDIAL key = PAUSE
Note: PAUSE creates a 2-second delay before playing the PIN code.
It may be necessary to add additional PAUSE entries to create a longer
delay for some voice mail systems. For example, entering PAUSE three
times before entering your PIN code will create a six-second pause.
3. To change your Voice Mail access number previously stored in
memory, press the OPTIONS button and select MESSAGE BUTTON.
The number currently programmed will be displayed. To change,
press DIAL and enter a new number. To store, Press DIAL again.
The display will show NUMBER STORED.
Once the number is stored, simply press the MESSAGE button.
The phone will automatically dial your Voice Mail access number.
Step 1: Select the best location
For the best reception, place the base in a high central location,
away from other electrical devices such as a TV, personal computer,
microwave or other cordless phones.
Step 2: Install and charge the handset battery
Before using the phone, you must first charge the battery pack
continuously for at least 15 hours.
1. Remove the battery door cover on the telephone handset.
See Figure A.
2. Connect the battery pack to the handset using the correct polarity.
The plastic connector fits together in only one way. When you are
certain the connector is inserted properly, insert the battery pack
into the battery compartment. See Figure B.
3. Replace the battery door cover.
4. Place the handset in the charging cradle with the keypad facing up.
Aero 2000 Cordless Phone
Congratulations on purchasing your Aero 2000 cordless phone from
Verizon. This product has been designed to provide a clear and crisp
calling experience. It incorporates features that make phone company
services like Caller ID, Call Waiting and Voice Mail easier to use.
Start using your Aero 2000 quickly by reading the Getting Started
section on the next page. Be sure to charge the battery for a
minimum of 15 hours prior to the first use. This will insure a full
battery charge and long battery life.
Getting Started
Telephone overview
Check your package contents
Select the best location
Install and charge the handset battery
Connect base to AC power
Connect base to phone line
Select the language
Select dialing rule
Select Tone/Pulse dialing mode
Program your Voice Mail access number
Cordless Phone Basics
Adjusting handset volume
Adjusting the ringer volume
Belt clip installation
Headset installation
Making and receiving calls
Range indicator
Traveling out of range
Flash key
Message key
Options key
Handset and base speakerphone
Redial key
Caller ID service
Arrow keys
Delete key
Dial key
New call and message waiting light
Display messages
Find handset
Date and time
Directory
Using network calling features
Useful Information
Pre-programmed calling features
Battery replacement
Troubleshooting tips
Maintenance
Hearing aid compatibility
General information
FCC information
Limited warranty
Industry Canada information
Safety information
Aero 2000 Cordless Phone
Getting Started Getting Started
Features:
Direct Band Digital Spread
Spectrum Technology
Call Waiting Caller ID*
Dual keypad on base and handset
Dual backlit display on base
and handset
Signal strength indicator
Phone book directory
One touch Voice Mail access key*
New call indicator light
Voice Mail message indicator light*
Long lasting NiMH battery
English/Spanish language option
Headset jack
10-hour talk time
20-day standby time
Redial
Tone/Pulse dialing
Hearing aid compatible
* You must subscribe to service from
your local telephone company.
Step 5: Select the language (English or Spanish)
The Language option can be used to select English or Spanish
display. See Figure D.
1. Press the OPTIONS key.
2. Using the ARROW keys (< or >), move the display to LANGUAGE
and then press the DIAL key.
3. Press the ARROW keys (< or >) again to toggle between ENGLISH
and ESPANOL options.
4. To confirm the setting, press the DIAL key.
Step 6: Select dialing rule
The phone can automatically dial phone numbers that appear in
the display. To do this, the settings must reflect your local dialing rules.
If you use seven digits to dial local calls, select the DIAL 7 DIGITS
setting. If you are required to dial 10 digits in your local area
(area code + phone number), select the DIAL 10 DIGITS setting.
See Figure E.
1. Press the OPTIONS key.
2. Using the ARROW keys (< or >), move the display to
DIALING and then press the DIAL key.
3. Press the ARROW keys (< or >) again to toggle between
7-DIGIT and 10-DIGIT options.
4. To confirm the setting, press the DIAL key.
Step 4: Connect base to phone line
Connect the telephone line cord (supplied) to the TEL LINE
jack on the back of the base and then to a telephone wall outlet.
See Figure C.
Step 7: Select Tone/Pulse dialing mode
Depending on your dialing system, set the Dial Mode as follows:
If your dialing system is: Set to:
Tone TONE
Pulse PULSE
1. Press the OPTIONS key.
2. Using the ARROW keys (< or >), move the display to
PULSE / TONE and then press the DIAL key. See Figure F.
3. Press the ARROW keys (< or >) again to toggle between
TONE and PULSE options.
4. To confirm the setting, press the DIAL key.
If you are not sure of your dialing system, make a trial call with the
Dial Mode switch set to TONE. If the call connects, leave the TONE
option as is, otherwise, set to PULSE.
Step 8: Program your Voice Mail access number
If you subscribe to Voice Mail service through your local phone
company, you can automatically dial your Voice Mail access number
with a touch of the MESSAGE button.
To program your Voice Mail access number:
1. When the MESSAGE key is first pressed, the display will indicate
if a number has been previously programmed. If the MESSAGE key
has not been set, press DIAL.
PHONE OUTLET JACK
Set-up Instructions (continued)Getting Started Set-up Instructions (continued)Getting Started
Cordless Phone BasicsSet-up InstructionsGetting Started
Making and receiving calls
To make a call
Dialing
1. Press the TALK key and wait for a dial tone.
2. Dial the telephone number.
3. To end the call, press the END key.
Pre-Dialing
The Aero 2000 supports pre-dialing.
1. Dial the telephone number.
2. Press the TALK key. The phone will go off-hook and dial the number.
3. To end the call, press the END key.
To answer a call
When the phone rings, press the TALK key or the speakerphone key
on either the handset or base. To end the call, press the END key or
place the handset back into the base cradle.
Cordless Phone Basics
Range indicator
To avoid moving out of range of the base station, refer to the range
indicator located on the handset display. The four bars represent the
relative signal strength and sound quality you are currently receiving
from the base. The further you move away from the base, the fewer
bars are displayed. See Figure K.
Traveling out of range
If you travel beyond the range of the base unit during a call, you will
hear two beeps indicating you are out of range. You have ten seconds
to move back within range of the base or your call will be terminated.
If you continue to travel away from the base unit, you may lose contact
all together. If you hear a louder single beep, you know you have
completely traveled out of range and your call was terminated. You
must move back within range and dial your party again.
Flash key
The TALK key is also the FLASH key. If you subscribe to Call Waiting
service through your local phone company and a call waiting tone is
heard, simply press the TALK key to switch to the new call. To return
to the original conversation, press the TALK key again.
Message key
Voice Mail service provided by your local phone company takes your
calls while you are away from your phone or even while you are on
another call. Your PIN code can be played automatically. See page 10
for Voice Mail access set-up details.
If the indicator light flashes red and the display shows MESSAGE
WAITING, you know you have a new voice message waiting. To
retrieve your messages, press the MESSAGE key to automatically dial
your Voice Mail access phone number. When connected, enter your
PIN code to retrieve your messages.
You must subscribe to Voice Mail service through your local phone
company in order to take advantage of this feature, and you must
program your Voice Mail access phone number into the phone. (See
Programming Your Voice Mail Access Number on page 10 for set-up
instructions.)
Options key
The OPTIONS key allows you to access the many different settings
available on the Aero 2000. When the OPTIONS key is pressed, the
following choices can be made using the ARROW keys.
NETWORK SERVICE
LANGUAGE
DIALING
PULSE / TONE
MESSAGE BUTTON
RINGER VOLUME
To make a selection, press the DIAL key. To exit, press the END key.
(See Set-up instructions on page 6 for further details.)
Cordless Phone Basics
Handset and base speakerphones
The handset and base speakerphones can be utilized at any time
before or during a call.
With the handset speakerphone, you can switch between hearing a
conversation over the earpiece or over the speakerphone. Simply
press the speakerphone button to toggle between the earpiece
and speakerphone. To end the call, press END. The handset
microphone is located on the bottom of the handset. When using
the speakerphone feature, position yourself as near to the handset
as possible and speak clearly.
With the base speakerphone, simply press the TALK key and dial the
number. To end the call, press END. The base microphone is located
under the base. When using the speakerphone feature, position yourself
as near to the base as possible and speak clearly.
To switch to the handset while using the base speakerphone, lift the
handset off the base and press the TALK key.
To switch to the base speakerphone while using the handset, press
the TALK key on the base.
To adjust the speakerphone volume on the handset, press the VOLUME
keys on the handset while talking. To adjust the speakerphone volume
on the base, press the VOLUME keys on the base while talking.
Redial key
To redial the last number called, simply press the TALK key then press
REDIAL. The last number called will be dialed.
Caller ID service
The Aero 2000 can be used with the Caller ID service offered by
your local telephone company. The callers information will be displayed
after the first ring, provided that you have subscribed to Caller ID
service. The phone can record information for up to 50 calls, including
the time and date the call was received. The Caller ID information
is stored from the most recent to the oldest call. If you subscribe to
Call Waiting Caller ID service, when a Call Waiting call is received,
the new caller’s name and phone number will be displayed.
Arrow keys
Press the ARROW keys to scroll through the stored Caller ID entries.
Calls are displayed in the order they were received. See Figure I.
The left ARROW key displays entries from most recent to oldest
(from 50 to 1).
The right ARROW key displays entries from oldest to most recent
(from 1 to 50).
When you reach the end of the call history, the screen displays
END OF LIST.
Delete key
To erase the Caller ID record shown on the display, press the DELETE
key once. The display will show DEL and DEL ALL options. Press the
ARROW keys to toggle the arrow to either delete the current record
(DEL) or delete all records (DEL ALL). Once you have selected the
delete option, press the DELETE key again. The display will show
DELETED for one record or CALLS DELETED for all records.
DEL – deletes current record
DEL ALL – deletes all records
Press the END key to exit the DELETE menu at any time.
Dial key
To dial the phone number shown on the display, simply press the
ARROW keys until the number you want to dial is displayed. Press
the DIAL key once. The display will show DIAL and DIAL 1+ options.
Press the ARROW key to toggle the arrow to either dial a local call
(DIAL) or dial a long distance call (DIAL 1+). Once you have selected
the dialing option, press the DIAL key again. The number will be dialed
as shown on the display.
DIAL – dials number for local call
DIAL 1+ dials number for long distance call
New call and message waiting light
Green if you have received new calls that have not been reviewed
Red – if you subscribe to Voice Mail service and you have at least
one new message waiting
The New Call Indicator and Message Waiting Light flashes green when
you have received any new call that has not yet been reviewed. See
Figure M. If you subscribe to Voice Mail service through your local
phone company, the light will flash red whenever you have a new voice
mail message waiting. For Voice Mail subscribers, the Aero 2000 detects
both stutter dial tone and FSK / Visual Message Waiting Indication.
2. When the arrow is pointing to ADD, press the DIAL key. Enter the
phone number you want to store and press DIAL to move to name
entry. See Figure O.
3. Using the number keypad, press the appropriate digit key as many
times as necessary to enter the first letter of the name. The cursor
will move to the right and the next letter can be entered. Spaces
can be added using the right ARROW key. To delete letters, use
the left ARROW KEY. When complete, press the DIAL key to
save the record. The display will show ENTRY STORED.
Viewing and dialing from the directory
1.To look up a phone number previously stored into memory, press
the DIRECTORY key. The display will show SEARCH and ADD
options. Press the ARROW keys to toggle the arrow to either
SEARCH for a name previously stored in memory or ADD a new
name and phone number. See Figure P.
2.When the arrow is pointing to SEARCH, press the DIAL key. Press
the appropriate digit key as many times as necessary to enter the
letter of the first name. You will see the first entry with that letter.
3.If necessary, use the ARROW keys to scroll to the name you are
looking for. For example, Chad Smith may be the first C in the
directory. To view Charlie Olson, which is the next C in the
directory, you must use the right arrow key to toggle to the next
C” entry.
4.Press the DIAL key to call the number. The display will read DIAL
and DIAL 1+. Press the ARROW key to toggle the arrow to either
dial a local call (DIAL) or dial a long distance call (DIAL 1+). Once
you have selected the dialing option, press the DIAL key again. The
number will be dialed as shown on the display.
Deleting a record from the directory
1.To delete a record previously stored in memory, press the
DIRECTORY key and search for the name you would like to delete.
2.With the name displayed, press the DELETE key. The display will
show DEL and DEL ALL. Press the ARROW keys to toggle the
arrow to either delete the current record (DEL) or delete all
records in the directory (DEL ALL). See Figure Q. Once you have
selected the delete option, press the DELETE key again.
3.The display will show DELETED for one record or ENTRIES
DELETED for all records.
Press the END key to exit the DELETE menu at any time.
Using network calling features
To utilize the pre-programmed network calling features, follow the
instructions below. A general overview of each feature is provided
on page 24. For a more detailed description, contact your local
phone company.
1.Press the OPTIONS key on the handset.
2. Using the ARROW keys (< or >) toggle through the OPTIONS
menu until NETWORK SERVICE appears on the display.
See Figure R.
3.Press the DIAL key to select NETWORK SERVICE.
4.Using the ARROW keys (< or >) toggle through the network
service options. Press the DIAL key to select that feature.
5.The display will show the network feature code being dialed.
See Figure S.
Useful Information
Pre-programmed calling features
The following network calling features and activation codes are
pre-programmed into the phone.
Descriptions of calling features
Last Call Return *69Remembers the number of the person who called you last and automatically
dials that number. This feature is useful if you just missed an incoming call.
Busy Call Return *66Continually redials a busy number for you. Busy Redial monitors the
busy number and lets you know when the line is free.
Cancel Call Waiting *70Temporarily cancels Call Waiting service. This feature is useful if you have
Call Waiting service, but do not want to be disturbed during a call.
Call Forwarding 72#Allows you to send your calls to another phone, cellular or even
pager number.
Cancel Call Forwarding 73#Cancels call forwarding.
Anonymous Call RejectionStops calls from people who block their Caller ID information. Anonymous
*77 (ON) and *87 (OFF)callers hear a message explaning that you are not accepting blocked calls
and how to unlock their calls. When receiving a blocked call, your phone
will not ring.
Call Rejection *60Call Rejection lets you select up to 12 phone numbers from your local and
toll calling area to be blocked from reaching you. You can also block incoming
calls placed from the last calling number, even if the number is unknown.
A blocked caller will hear a voice recording that says you are not presently
accepting calls.
Battery replacement
When operating time becomes short, even after a battery is recharged,
replace the battery. With normal usage, the battery will last about
one year. Contact the Consumerware Customer Service line at
800-456-6076 to order a replacement battery, model# NM1500.
Warning: To avoid the risk of personal injury or property damage
from fire or electrical shock, only use Consumerware battery model#
NM1500.
Caution:
Only use Consumerware battery model# NM1500
for replacement.
Do not remove the battery from the handset to charge it.
Never throw the battery into a fire, disassemble or
heat it.
Do not remove or damage the battery casing.
Network Calling FeatureDisplayFeature Code
Last Call ReturnLAST CALL RTN*69
Busy Call ReturnBUSY REDIAL*66
Cancel Call WaitingSTOP CALL WAIT*70
Call ForwardingCALL FORWARD ON72#
Cancel Call ForwardingCALL FWD OFF73#
Anonymous Call Rejection ONBLOCK ANONYMOUS*77
Anonymous Call Rejection OFFACCEPT ANON*87
Call RejectionCALL BLOCK*60
The ringer volume is set to OFF. Set to high or low.
If there are several other telephones on the same line, try
disconnecting some of the other telephones. Too many connected
telephones may also result in low ringer volume or impaired sound
quality during calls.
Check to confirm that the dialing mode of PULSE or TONE is set
properly.
Wait until the phone rings twice before answering.
Make sure your local phone company has activated your
Caller ID service.
You must subscribe to the Call Waiting Caller ID service for this
feature to work. Call your local phone company to confirm you
have signed up for Call Waiting Caller ID service.
The AERO 2000 cannot receive Call Waiting Caller ID data when
a second line is also off hook.
In some calling areas, the name display service may not be
available or the calling party has blocked the Caller ID data
from being transferred with the call.
The originating telephone company could not transmit the
Caller ID data.
Check all cords to make sure that all connections are secure.
Unplug the telephone and connect it to another modular jack. If
it still does not work, and other telephones in your home are
working, the problem is with this telephone. Call the Consumerware
Customer Service Center at 1-800-456-6076.
Check the settings – see Set-up Instructions on page 6.
Charge the battery fully.
Clean the charging contacts and charge again.
Install the battery properly.
Place the handset on the base unit and unplug the AC adaptor to
reset. Plug in, and try again.
Re-install the battery and place the handset on the base unit.
Try again.
Make sure the AC power adaptor is plugged into the base and
the wall outlet.
Make sure the handset is properly seated on the base facing up.
Make sure the charging contacts on the handset and base are clean.
If a power failure occurs for more than 15 hours, programmed
information may be erased. Reprogram if necessary.
Charge the battery fully.
If the LOW BATTERY display continues, clean the charging contacts
and charge again.
If the LOW BATTERY display continues, replace with a new battery
from Consumerware, model# NM1500.
Move the handset and/or base to a location away from metal objects
or appliances.
Move closer to the base unit.
The unit does not work.
The charging indicator light
will not illuminate when the
handset is placed on the base.
Previously programmed
information is erased.
The display shows
“LOW BATTERY.
The audio quality is weak
and/or scratchy.
The handset and/or base unit
do not ring.
Call cannot be connected even
if dialed correctly.
Caller ID information does not
display when the phone rings.
Information does not display
when a Call Waiting call
comes in.
When you receive a call, the
display shows UNAVAILABLE
or PRIVATE.
There is no dial tone on the
telephone.
Troubleshooting tips (continued)
AC Adaptor Information
AC Adaptor part number:
D9-04A
Input Voltage: 120V AC 60Hz
Output Voltage: 9V DC 350mA
Battery Information
Battery part number: MN1500
Type: NiMH
Capacity: 1300 mAh, 3.6V
Battery use time (per charge)
from fully charged:
Talk mode: 10 hours
Standby mode: 20 days
Maintenance
Clean the outside of the phone with a soft, damp cloth. Do not use
any type of abrasive pad, scouring powder or solvent such as alcohol
or benzene, as they may damage the phone. When cleaning the charging
contacts, wipe with a dry cloth or a pencil eraser, if necessary.
Hearing aid compatibility
This telephone is compatible with inductively coupled hearing aids.
General information
The phone complies with FCC Parts 15 and 68. Operating
temperature: 0 °C to +50 °C (+32 °F to +122 °F).
Note: If the handset is left off of the base, the actual Talk mode
duration will be reduced respective to the amount of time the
handset is off the base.
Recharge your phone on a regular basis by returning the handset to
the base after each phone call. When the operating time becomes
short, even after the battery is recharged, replace the battery. With
normal usage, the battery should last about one year.
A replacement Consumerware adaptor and battery may be
purchased through the Consumerware Customer Service Center
at 1-800-456-6076.
Make sure either Stutter Dial Tone or Visual Message Waiting
Indication is offered by your local phone company and turned on.
These services are not available in all areas.
Do not pause for more than 40 seconds.
The handset is too far from the base unit.
The handset or the base unit is engaged in an outside call.
Make sure that a headset is not connected to the handset.
The handset volume is turned down. Turn up volume.
Contact the Consumerware Customer Service Center at
1-800-456-6076.
Message Waiting Indicator Light
does not flash and MESSAGE
WAITING does not appear.
The handset or base unit display
goes to the standby mode while
viewing the Caller ID list.
The handset cannot be paged
from the base unit.
You cannot hear the person
when speaking on the handset.
If a problem persists.
Troubleshooting tips
Warning! Changes or modifications to this unit not
expressly approved by Consumerware could void
the FCC authority to operate this equipment. This
includes the addition of any external antenna device.
To comply with FCC regulations, the following
conditions must be met:
This device complies with Part 68
of the FCC rules.
The label on the bottom of this device
contains the FCC registration number and
ringer equivalence number.
If requested by the telephone company, the FCC
registration number of this device and the ringer
equivalence number must be reported. For reliable
operation, the sum of the ringer equivalence numbers
for devices connected to a single telephone line should
not exceed five. This device must not be installed on
coin operated telephone lines or party lines.
This device complies with Part 15
of the FCC rules.
Operation is subject to the following two conditions:
1.This device may not cause harmful interference.
2.This device must accept any interference
received, including interference that may
cause undesired operation.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation.
Rights of the telephone company
The FCC has granted the telephone company the
right to disconnect service in the event that your
phone causes problems on the telephone line. In
addition, the telephone company may make changes
in facilities and services which may affect the operation
of your unit. Your telephone company must give
adequate notice in writing prior to such actions to
allow you time for making necessary arrangements
to continue uninterrupted service.
If you are having trouble with your telephone service,
you must first disconnect your phone to determine
if it is the cause of your problem. If you determine
that it is the cause, you must leave it disconnected
until the trouble has been corrected.
Radio interference
Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs.
To minimize or prevent such interference, the system
base should not be placed near or on top of a TV
or VCR. Moving the base farther away from the TV
or VCR will often reduce or eliminate the interference.
There is no guarantee that interference will not occur
in a particular installation. If this telephone does not
cause harmful interference to radio or television
reception, which can be determined by turning the
system off an on, the user is encouraged to try to
correct the interference by one or more of the
following measures:
1.Increase the separation between base station
and receiver.
2.Connect the base station into an outlet on a circuit
different from that to which the receiver is
connected.
3.Consult the dealer or an experienced radio/TV
technician for help.
Repair work on this device must be done by
Consumerware, Inc. or an authorized repair station.
Important: Evidence of original purchase is
required for warranty service.
Warranty Term
This limited, non-transferable warranty is provided
to the original purchaser. The product is warranted
to be free from defects in materials and workmanship
under normal installation, use and service for a period
of one (1) year from the date of purchase as shown
on the purchaser’s receipt.
If the unit should prove defective within the warranty
period, please call the Consumerware Customer
Service Center at 1-800-456-6076 for product
return information.
Statement of Remedy
Consumerware’s obligation under this warranty is
limited to repair or replacement (at Consumeware’s
option) of the product or any part(s) which are
defective provided that the product is returned to
Consumeware’s Customer Care during the warranty
period. A copy of the purchase receipt must
accompany products returned. In the absence of a
purchase receipt, the warranty period shall be one
(1) year from the date of manufacture. Repair
or replacement of the product is your sole and
exclusive remedy.
If the product is repaired, reconditioned component
parts or materials may be used. If the product is
replaced, Consumerware may chose to replace it
with a new or reconditioned product of the same or
similar design. The repaired or replacement product
will be warranted for either (a) 90 days or (b) the
remainder of the original one (1) year warranty
period, whichever is longer. Batteries are warranted
to be free from defects at the time of purchase.
This warranty does not apply to defects outside of
Consumerware’s control, including but not limited
to acts of God, fire, flood, damage while in transit to
service facility. We do not warranty that the product
will be compatible with any telephone equipment or
systems or party lines.
This warranty shall be void if the product is damaged
as a result of defacement, misuse, abuse, neglect,
accidents, destruction, or alteration of the serial
number, improper electrical voltages or currents,
repair, alteration or maintenance by any person or
party other than Consumerware’s authorized service
facility or any violation of instructions furnished
by Consumerware.
This warranty is also void if this product is removed
from the country in which the original purchaser
purchased it; if it is used in a country, in which it is
not registered for use; or if it is used in a country for
which it was not designed. Due to variations in
telephone systems and communications laws, this
product may be illegal for use in some countries.
Consumerware assumes no responsibility for damages
or penalties incurred resulting from the use of this
product in a manner or location other than that for
which it is intended.
THIS ONE-YEAR LIMITED WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES EXPRESS
OR IMPLIED. ANY IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED IN DURATION TO THE
ONE-YEAR DURATION OF THIS WRITTEN
LIMITED WARRANTY. WE DISCLAIM ANY
LIABILITY FOR DAMAGES FOR LOSS OF USE
OF THE PRODUCTS, LOSS OF TIME,
INCONVENIENCE, INJURY TO CUSTOMER OR
ANY OTHER PERSON, OR DAMAGE TO
CUSTOMER PROPERTY CUASED BY THE
PRODUCT, LOSS OF REVENUE OR PROFIT, OR
DAMAGES FOR ANY FAILURE TO PERFORM.
IN NO EVENT SHALL CONSUMERWARE BE
LIABLE FOR ANY SPECIAL, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES
EVEN IF WE ARE ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may
not apply to you.
This warranty is the sole and exclusive warranty
provided for the product. There are no other express
warranties. This warranty gives you specific legal
rights, and you may also have other rights, which vary
from state to state.
Procedure for Warranty Repair
If, after following the instructions in the owner’s
manual, you are certain that the product is defective,
pack the product carefully (preferably in its original
packaging). You should include all parts and accessories
originally packaged with the product. Include evidence
of original purchase and a note describing the defect
that has caused you to return it. The product should
be shipped freight prepaid, by traceable means, to
warrantor at:
Consumerware, Inc.
Warranty Division
11730 118th Avenue NE #A300
Kirkland, Washington 98034
(800) 456-6076
Industry Canada Information
NOTICE: The Industry Canada label identifies certified
equipment. This certification means that the equipment
meets certain telecommunications network,
protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department
does not guarantee the equipment will operate to
the users satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be aware
that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated
by a representative designated by the supplier. Any
repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the
user disconnect the equipment.
Users should ensure for their own protection that
the electrical ground connections of the power
utility, telephone lines and internal metallic water
pipe system, if present, are connected together.
This precaution may be particularly important in
rural areas.
NOTE: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or electrician,
as appropriate.
FCC InformationLimited WarrantyLimited Warranty (continued)
This symbol is to alert you to
important operating or servicing
instructions that may appear in this
users manual. Always follow basic
safety precautions when using this product to reduce
the risk of injury, fire or electric shock.
Warning! Consumerware DOES NOT
represent this unit to be waterproof. To reduce
the risk of fire, electrical shock or damage to
the unit, DO NOT expose this unit to rain or
moisture.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on
the product.
3. Unplug this product from the wall outlet before
cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a soft, damp cloth for cleaning.
4. Do not use this product near water, such as a
bathtub, wash bowl, kitchen sink, laundry tub, in a
wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart,
stand or table. This product may fall, causing serious
damage to the product.
6. Install this product in a protected location where
no one can step on or trip over the line cord.
Protect cords from damage or abrasion.
7. To reduce the risk of electric shock, do not
disassemble this product, but take it to a qualified
serviceperson when some service or repair work
is required. Opening or removing covers may
expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
8. Unplug this product from the wall jack and refer
servicing to qualified service personnel under the
following conditions:
a) If liquid has been spilled into the product.
b) If the product does not operate normally by
following the operating instructions. Adjust only
those controls that are covered by the operating
instructions because improper adjustment of other
controls may result in damage and will often require
extensive work by a qualified technician to restore
the product to normal operation.
c) If the product has been exposed to rain
or water.
d) If the product has been dropped or the cabinet
has been damaged.
e) If the product exhibits a distinct change in
performance.
9. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
10. Do not use the telephone to report a gas leak in
the vicinity of the leak.
Battery Safety Precautions:
Caution! To reduce the risk of fire or injury to persons
by the battery, read and follow these instructions:
1. Use only the Consumerware battery pack specified
in the user’s manual. Do not use Alkaline or Lithium
batteries, or mix batteries of different sizes or
from different manufacturers in this product. Do
not use non-rechargeable batteries.
2. Do not dispose of the batteries in a fire; the
cells may explode. Do not expose batteries to
water. Check with local codes for special
disposal instructions.
3. Do not open or mutilate the batteries. Released
electrolyte is corrosive and may cause damage
to the eyes or skin. The electrolyte may be toxic
if swallowed.
4. Exercise care in handling the batteries in order
not to short the batteries with conducting materials
such as rings, bracelets and keys. The batteries or
conducting material may overheat and cause burns
or fire.
5. Change the batteries provided with, or identified
for use with, this product only in accordance with
the instructions and limitation specified in the
users manual. Do not attempt to charge the
batteries with any means that are not specified in
the users manual.
6. Periodically clean the charge contacts on both the
charger and handset.
Rechargeable Nickel-Metal-Hydride Battery
Warning:
This equipment contains a rechargeable Nickel-
Metal-Hydride battery.
Nickel is a chemical known in the state of California
to cause cancer.
The rechargeable Nickel-Metal-Hydride battery
contained in this equipment may explode if disposed
of in a fire.
Do not short-circuit the battery.
Do not charge the rechargeable Nickel-Metal-
Hydride battery used in this equipment in any
charger other than the one designed to charge
this battery as specified in the owner’s manual.
Using another charger may damage the battery
or cause the battery to explode.
SAVE THESE I N S TRU C TI ON S
For questions regarding the operation
of this product, customer care or for
problem resolution, call the
Consumerware Customer Service Center
at 1-800-456-6076 (TTY 1-888-373-3373).
PLE A SE D O NOT R ET URN TH I S
PRO D UCT TO THE P L ACE O F
PU RC HAS E.
Consumerware representatives are happy
to help you with any issue relating to the
operation of this product, set-up or
installation.
Information subject to change since Consumerware
reserves the right, without notice, to make changes
in equipment design or components as progress in
engineering or manufacturing methods warrant.
SAFETY INFORMATION
(continued)(continued)Cordless Phone Basics(continued)
Useful Information (continued)
Belt clip installation
To attach the belt clip tab, remove adhesive backing and place on the
back of the handset just above the speaker as shown. Press firmly to
secure adhesion. For best results, let the tab remain without use for
24 hours in an area above 72 deg F. The clip can be placed on your
belt or on the waist line of your trousers. Slide the tab into the clip
to lock. Press on the release button and slide off to remove.
See Figure I.
Headset installation
Your phone may be used with an optional headset that utilizes a
2.5mm audio jack. Insert the headset plug into the jack located on
the side of the handset. Your phone is now ready for headset use.
See Figure J.
(continued)
2
2 3 4 5 8 96 10 11 12 13 14 15161718192021222324252627282930313233
34 35
Handset Layout
New call and
Voice Mail light
Dial key
Headset jack
Volume keys
Talk key
End key
Message key
Options key
Handset microphone
Redial key
Directory key
Handset earpiece
LCD display
Caller ID arrow keys
Delete key
LCD display
Caller ID arrow keys
Delete key
Base Layout
Talk key
New call and
Voice Mail light
Speakerphone
Dial key
End key
Volume keys
Find Handset key
Redial key
Directory key
Options key
Message key
AC Adaptor
Telephone Cord
Cordless Phone Handset and Base
NiMH Battery
Plantronics Headset
Figure: D.
Figure: E.
Figure: F.
Figure: I. Figure: K.Figure: I.
Figure: M.
Speakerphone location
Cordless Phone Basics(continued)
13
24
Charging
indicater light
Adjusting handset volume
To adjust the handset volume, press the top volume key to increase
volume and the bottom key to lower volume. See Figure G. The volume
can only be adjusted during a call. When you hang up, the phone
keeps the last volume setting selected.
Adjusting the ringer volume
1. Press the OPTIONS key.
2. Using the ARROW keys (< or >), move the display to RINGER
VOLUME and press the DIAL key to select.
3. Using the ARROW keys (< or >), toggle the arrow between
HI, LOW and OFF. Press the DIAL key to make the selection.
See Figure H.
Figure: J.
Increase volume key
Check Your Package Contents
Make sure you have received the following items in the package. If
any items are missing, contact the Consumerware Customer Service
Center at 1-800-456-6076.
Telephone Overview
Figure: G.
Instruction manual
1003 Part Number: CW800-DSS0001-00
© 2003 Consumerware, Inc. All rights reserved.
Belt Clip
Step 3: Connect base to AC power
1. Plug the AC adaptor cord into the base unit and then into a
120V AC outlet. See Figure C.
2. Use only the supplied Consumerware AC adaptor model #NM1500.
Do not use any other AC adaptor.
3. Do not plug the power adaptor into a wall outlet that is
controlled by a wall switch.
4. Place the handset in the base.
5. The display on the base will read CHARGING.

Summary of content (1 pages)