Maintenance and Service Guide HP Compaq nc6000 Business Notebook Document Part Number: 335167-004 July 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
© Copyright 2003–2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 1.6 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–13 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–13 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–14 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Illustrated Parts Catalog 3.1 3.2 3.3 3.4 3.5 3.6 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . . 3–8 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11 Sequential Part Number Listing . . . . . . . . . . . . . . .
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.5 Mini PCI Communications Board. . . . . . . . . . . . . . 5–12 5.6 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16 5.
Contents 6 Specifications A Connector Pin Assignments B Power Cord Requirements 3-Conductor Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . .
1 Product Description The HP Compaq nc6000 Business Notebook offers advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support.
Product Description 1.1 Models Notebook models are shown in Tables 1-1 and 1-2. Table 1-1 HP Compaq nc6000 Model Naming Conventions Key C P 180 S4 60 Y Ci 10 P XXXXXX-XXX 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series designator C = HP nc6000 2 Processor type P = Mobile Intel Pentium 4 Processor-M 3 Processor speed 180 = 1.8-GHz 170 = 1.7-GHz 160 = 1.6-GHz 150 = 1.5-GHz 140 = 1.4-GHz 4 Display type/ size/resolution S = SXGA+ X = XGA 4 = 14.
Product Description Table 1-2 HP Compaq nc6000 Models All HP Compaq nc6000 models feature: ■ Dual Stick (TouchPad and pointing stick) pointing device ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 3-year warranty on parts and labor Cnc6000 P 170 United States Cnc6000 P 170 P 170 P 170 P 160 P 160 P 160 French Canada Cnc6000 P 160 60 W Gp 51 P S4 60 W Gp 51 2 X4 60 D Gn 51 P S4 60 W Gj 51 P X4 60 Y Gm 51 P DQ880A ABC United States X4 Gm 60 W X4 60
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 160 Belgium Denmark Europe France Germany Greece Iceland Italy 1–4 40 W DJ256A UUG DJ256A ABY DJ256A ABB DJ256A ABF DJ256A ABD DJ256A AB7 DJ256A A2M DJ256A ABZ Belgium Denmark Europe France Germany Greece Iceland Italy Cnc6000 X4 P 160 X4 40 W DJ257A UUG DJ257A ABY DJ257A ABB DJ257A ABF DJ257A ABD DJ257A AB7 DJ257A A2M DJ257A ABZ Gj 51 P The Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom Gj
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 160 Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe International France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan - English X4 40 W DP894A UUF DP894A ABG and DS860P ABG DP894A UUG DP894A AC4 DP894A AKB DP894A ABY DP894A ABB DP894A ABF DP894A ABC and DH914U ABC DP894A ABD DP894A AB7 DP894A AB5 DP894A AKC DP894A A2M DP894A ACJ DP894A ABT DP894A ABZ DP894A ABJ D
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 160 X4 40 W Belgium Brazil Czech Republic Denmark Europe International France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan - English DP895A UUF DP895A ABG and DS859P ABG DP895A UUG DP895A AC4 DP895A AKB DP895A ABY DP895A ABB DP895A ABF DP895A ABC DP895A ABD DP895A AB7 DP895A AB5 DP895A AKC DP895A A2M DP895A ACJ DP895A ABT DP895A ABZ DP895A ABJ DP895A ACF Cnc6000 X4 Asia Pacific Aus
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 150 Hong Kong Cnc6000 40 W Gn 25 P Gg 10 H Gm 25 P DS807P AB5 P 150 Germany Cnc6000 X4 X4 30 W DJ324S ABD P 150 X4 30 D Europe International DQ881A ABB United States Cnc6000 X4 Gm P 140 Japan Cnc6000 P 140 P 140 P 140 P 140 Japan/English DT641P ACF Gp 25 P X4 40 W Gp 25 2 X4 40 W Gb 25 P P P People’s Republic of China X4 40 W Taiwan DT811P AB0 Gn 25 H Gb 76 P
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 People’s Republic of China Cnc6000 P P 140 140 P 140 P 140 P 140 Australia Japan 1–8 H 40 D Mn 51 P X4 40 C Gn 51 P X4 30 Y Gn 25 P X4 30 W Gi 25 P X4 30 W Norway Poland Portugal Spain Sweden Switzerland United Kingdom Gg 25 P Gb 25 P DJ333A ABN DJ333A AKD DJ333A AB9 DJ333A ABE DJ333A AK8 DJ333A UUF DJ333A ABU DJ323S ABB P 140 P X4 30 D DT640P UUF DS800P ABG DH930U ABC As
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 30 D DT412C UUF DJ254A UUG DJ254A AKB DJ254A ABY DJ254A ABB DJ254A ABF and DT412C ABF DT412C ABC DJ254A ABD, DT412C ABD, and DJ326S ABD DJ254A AB7 DJ254A AKC DJ254A A2M DT412C ABT DJ254A ABZ DT412C ABJ DT412C ACF DT412C AB1 Asia Pacific Belgium Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Japan/English Korea Gp 25 P The Netherlands Norway People’s Republic
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 Australia French Canada Hong Kong Cnc6000 Australia 1–10 P X4 30 D DS798P ABG DH913U ABC DS806P AB5 140 X4 30 D Gn 25 P United States Gn 25 DH913U ABA and DS847C ABA 2 DS797P ABG Maintenance and Service Guide
Product Description 1.2 Features ■ Mobile Intel Pentium 4 1.8-GHz Processor-M, with 2.0-MB L2 cache, varying by notebook model ■ Mobile Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1.0-MB L2 cache, varying by notebook model ■ 14.1-inch SXGA+ (1400 × 1050) or XGA (1024 × 768) TFT displays with over 16.
Product Description ■ Stereo speakers ■ Support for the following devices in the MultiBay: ❏ ❏ ❏ ❏ ❏ ■ Connectors for: ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ 1–12 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 8X Max DVD-ROM drive DVD+RW/R and CD-RW combo drive 8-cell Prismatic battery pack SD Card Infrared One Type III PC Card slot Two Type II PC Card slots RJ-11 (modem) RJ-45 network interface card (NIC) Universal Serial Bus (USB) v. 2.
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section “5.3 Preparing the Notebook for Disassembly” for more information). 2. Remove the real time clock (RTC) battery (refer to Section “5.20 RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook.
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1-3.
Product Description Table 1-3 Front and Left-Side Components Item Component Function 1 Audio line-out jack Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. 2 Microphone jack Connects an optional monaural microphone. 3 Hard drive bay Holds the primary hard drive. 4 MultiBay device slot Holds a MultiBay device. 5 Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device.
Product Description The notebook rear panel and right-side components are shown below and described in Table 1-4. Rear Panel and Right Side Components Table 1-4 Rear Panel and Right-Side Components Item Component Function 1 Battery slot Holds the primary battery. 2 PC Card eject buttons Release PC Card devices from the PC Card slots. 3 PC Card slots (2) Support optional Type I, Type II, or Type III 32-bit (CardBus) or 16-bit PC Cards.
Product Description Table 1-4 Rear Panel and Right-Side Components (Continued) Item Component Function 6 Vents (3) Allow airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow. 7 Bluetooth compartment Holds a Bluetooth wireless device. 8 Security cable slot Attaches an optional security cable to the notebook.
Product Description The notebook keyboard components are shown below and described in Table 1-5.
Product Description Table 1-5 Keyboard Components Item Component Function 1 fn key Executes frequently used system functions when pressed in combination with another key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 f1 through f12 function keys Perform system and application tasks. When combined with the fn key, the function keys f1 and f3 through f12 perform additional tasks as hotkeys. 4 num lock key Enables numeric lock and the internal keypad.
Product Description The notebook top components are shown below and described in Table 1-6. Top Components Table 1-6 Top Components Item Component Function 1 Num lock light On: Num lock is on or the embedded numeric keypad is enabled. 2 Caps lock light On: Caps lock is on. 3 Scroll lock light On: Scroll lock is on.
Product Description Table 1-6 Top Components (Continued) Item Component Function 4 Display lid switch* ■ If the notebook is closed while on, turns off the display. ■ If the notebook is opened while on, turns on the display. 5 Power button* When the notebook is: ■ Off, press and release to turn on the notebook. ■ In Standby, press and release to exit Standby. ■ In Hibernation, press and release to exit Hibernation.
Product Description Top Components (Continued) 1–22 Maintenance and Service Guide
Product Description Table 1-6 Top Components (Continued) Item Component Function 8 Presentation Mode button Alternates between presentation modes. 9 Pointing stick Moves the pointer and selects or activates items on the screen. 10 Left and right pointing stick buttons Function like the left and right mouse buttons on an external mouse. 11 TouchPad Moves the pointer and selects or activates items on the screen.
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-7. Bottom Components Table 1-7 Bottom Components Item Component Function 1 Battery bay Holds the primary battery pack. 2 Battery release latch Releases a battery pack from the battery bay.
Product Description Table 1-7 Bottom Components (Continued) Item Component Function 3 Mini PCI compartment Holds an optional wireless LAN or ISDN device. ✎ 4 Intake vent The FCC does not allow unauthorized Mini PCI devices to be used in the notebook. Installing an unauthorized Mini PCI device can prevent the notebook from operating properly and might result in a warning message. To resume proper notebook operation, remove the unauthorized device.
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting 2.1 Computer Setup and Diagnostics Utilities The notebook features two system management utilities: ■ Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Microsoft Windows. ■ Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system.
Troubleshooting 3. To close Computer Setup and restart the notebook: ❏ – Select File > Save Changes and Exit and press enter. or – ❏ Select File > Ignore Changes and Exit and press enter. 4. When you are prompted to confirm your action, press F10. Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the notebook, a Port Replicator, and any battery packs in the system.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a Setup password. The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bi-directional EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the Intel SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If other components are tested, the results might be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test. ❏ Error tab—Lists all errors found in the notebook, along with the corresponding error codes. 8.
Troubleshooting 2.3 Troubleshooting Flowcharts Flowchart Table 2-4 Troubleshooting Flowcharts Overview Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to “Flowchart 2.2—No Power, Part 1” Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to “Flowchart 2.17—Nonfunctioning Device” All drives working? N Y Go to “Flowchart 2.6—No Video, Part 1” Is there video? (no boot) N Keyboard/ pointing device working? Y N Y Go to “Flowchart 2.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). N N Power up on battery power? Go to “Flowchart 2.3—No Power, Part 2” Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to “Flowchart 2.4—No Power, Part 3” Y Y Power up in Port Replicator? Done *NOTES: 1. On some models, there is a separate reset button. 2.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another notebook, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to “Flowchart 2.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in notebook and at power source. Y Power on? Done N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3” Open notebook. Y Reseat loose components and boards and replace damaged items. Loose or damaged parts? N Close notebook and retest. N Power on? Y Done Replace the following items (if applicable) in the order given. Check notebook operation after each of the following two replacement steps: 1. Internal DC-DC converter, processor, and system board* 2.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Port Replicator *NOTE: To change from internal to external display, use the hotkey combination. Go to “Flowchart 2.7—No Video, Part 2” Stand-alone or Port Replicator? Stand-alone Internal or external display*? Y Adjust brightness. N Internal External A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done Video OK? Y Done Video OK? Done N N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1” Remove notebook from Port Replicator, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1” Video OK? Y Video OK? Done N Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage setting on Port Replicator. Reinstall notebook into Port Replicator. Y Reseat monitor cable connector at Port Replicator. Port Replicator operating? N Y Port Replicator operating? N Remove notebook, reseat all internal parts, and replace any damaged items in Port Replicator.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive” No OS loading from CD- or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive” No OS loading from network, go to “Flowchart 2.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” Nonsystem disk message? N Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Go to “Flowchart 2.13—No OS Loading, Diskette Drive” Boot from diskette? Check the Setup utility for correct booting order. Y N Change boot priority through the Setup utility and reboot.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt. Hard drive partitioned? Y N N Go to “Flowchart 2.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. OS loading? Reseat diskette drive. Done N N Y Bootable diskette in drive? Nonsystem disk message? N Install bootable diskette and reboot notebook. Y N Check diskette for system files. Try different diskette. Go to “Flowchart 2.17—Nonfunctioning Device” Boot from another device? Y Y N Diskette drive enabled in the Setup utility? 1. Replace diskette drive. 2. Replace system board.
Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive Y No OS loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? Y N Install bootable disc and reboot notebook. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Go to “Flowchart 2.17—Nonfunctioning Device” Booting from another device? Y Y Booting order correct? N Clear CMOS. Refer to Section “1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Notebook in Port Replicator (if applicable)? N Go to “Flowchart 2.16—No Audio, Part 2” Internal audio? Undock N Y Go to “Flowchart 2.16—No Audio, Part 2” Replace the following Port Replicator components one at a time, as applicable. Check audio status after each change. 1. Port Replicator audio cable 2. Audio cable 3. Speaker 4. Port Replicator audio board 5. Backplane board 6.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Replace hard drive. Go to “Flowchart 2.9—No Operating System (OS) Loading” N Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N Replace system board. External device works? Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Number Item Description 1 Display assemblies 14.1-inch, TFT, SXGA+ 14.
Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description Spare Part Number 5 Top cover (includes TouchPad) 344398-001 6 Fan assembly 345065-001 7 Heat sink 344410-001 8 Hard drives 80-GB (5400-rpm) 60-GB (7200-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 30-GB (4200-rpm) 344407-001 365438-001 344406-001 344405-001 344404-001 9 Modem board 325521-001 10 Button board 346883-001 11 Memory expansion boards, 333-MHz 1024-MB DDR 512-MB DDR 256-MB DDR
Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description 13 MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM drive Diskette drive MultiBay battery pack 14 Spare Part Number 100044-001 346789-001 344256-001 173949-001 241995-001 267747-001 System boards Includes 64-MB discrete video memory Includes 32-MB discrete video memory 346885-001 344401-001 15 LED board (includes cable) 34
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 344411-001 Item Description 1 Left and right display hinge covers 2 RTC battery 3 Mini PCI compartment cover 4 Bluetooth cover 5 Battery bezel 6 Memory shield 7 Keyboard plate 8 Notebook feet (4) 9 PC Card slot space savers (2) * Integrated smart card bezel *not illustrated Maintenance and Service Guide 3–9
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.5 Miscellaneous Table 3-4 Misc Carrying cases Leather, top load, Samsung Leather, top load, SG Nylon, top load, Samsung Nylon, top load, SG Nylon, entry level 325817-001 325817-002 325815-001 325815-002 325814-001 Port Replicators Advanced Port Replicator Simple Port Replicator 339096-001 339097-001 Trusted Platform Module (TPM) 345856-001 Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing” for more information on screw specifications and usage.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 325526-001 802.11b/g LAN board mini PCI communications board 325526-291 802.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 344391-061 Keyboard (including pointing stick) - Italy 344391-071 Keyboard (including pointing stick) - Spain 344391-081 Keyboard (including pointing stick) - Denmark 344391-091 Keyboard (including pointing stick) - Norway 344391-121 Keyboard (including pointing stick) - French Canada 344391-131 Keyboard (including pointing stick) - Portugal 344391-141 Keyboard (including
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 344391-D61 Keyboard (including pointing stick) - India 344391-DD1 Keyboard (including pointing stick) - Iceland 344396-001 Display assembly - 14.1-inch, TFT, XGA 344397-001 Display assembly - 14.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 346885-001 System board (includes 32-MB discrete video memory) 346886-001 Battery pack, 6-cell 347253-001 Intel Pentium M (Banias) processor, 1.5-GHz 348276-001 Bluetooth wireless communications board 353395-001 Intel Pentium M (Dothan) processor, 2.0 GHz 356596-001 Intel Pentium M (Dothan) processor, 1.6 GHz 356597-001 Intel Pentium M (Dothan) processor, 1.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the notebook, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the notebook on, then shut it down.
Removal and Replacement Preliminaries provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle.
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. 4–6 ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and sleeve protectors. ■ Conductive bins and other assembly or soldering aids. ■ Nonconductive foam. ■ Conductive tabletop workstations with ground cords of one-megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are fifty-seven screws and standoffs, in fifteen different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description 5.3 Preparing the notebook for disassembly Battery pack Hard drive # of Screws Removed 0 2 to remove, 6 to disassemble 5.4 Notebook feet 0 5.5 Mini PCI communications board 1 5.6 MultiBay device 0 5.7 Bluetooth wireless communications board 3 5.8 Integrated smart card 0 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.21 LED board 0 5.22 Button board 2 5.
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button. If your work returns to the screen, save your work, exit all applications, and then shut down the notebook. 2. Disconnect all external devices connected to the notebook. 3. Disconnect the power cord. 4.
Removal and Replacement Procedures a. Turn the notebook upside down, with the front panel facing you. b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the left 2. d. Remove the battery pack.
Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. battery bezel is included in the Miscellaneous Plastics Kit, ✎ The spare part number 344411-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Removal and Replacement Procedures Spare Part Number Information Hard drives (include hard drive frame and connector) 80-GB (5400-rpm) 60-GB (7200-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 30-GB (4200-rpm) 344407-001 365438-001 344406-001 344405-001 344404-001 6. Remove the hard drive by following these steps: a. Turn the notebook upside down, with the rear panel facing you. b. Remove the T8M2.5×5.0 screw 1 that secures the hard drive door to the notebook. c. Remove the PM3.0×4.
Removal and Replacement Procedures d. Lift the hard drive cover up and swing it back 1. e. Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board. f. Remove the hard drive.
Removal and Replacement Procedures Ä CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information. g. Remove the two T5M3.0×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame. h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame. i.
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below.
Removal and Replacement Procedures 5.5 Mini PCI Communications Board Spare Part Number Information Mini PCI communications boards 802.11a/b/g LAN board 802.11b/g LAN board 802.11b/g, W400 modem board (for use in Japan) 802.11b W500 modem board (for use in Japan) 802.11b/g modem board (MOW) 802.11b/g modem board (ROW) 325525-001 325526-001 325526-291 339742-291 368247-001 368248-001 Wireless LAN cards 802.11b (MOW) 802.
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3. Remove the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the notebook. 4. Lift the right side of the cover up and swing it to the left 2. 5. Remove the cover. Mini PCI compartment cover is included in the ✎ The Miscellaneous Plastics Kit, spare part number 344411-001.
Removal and Replacement Procedures 6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the Mini PCI communications board. Note that the longer cable 1 connects to the rear antenna terminal and the shorter antenna cable 2 connects to the front antenna terminal. 7. If a modem is installed in this compartment, disconnect the modem cable from the modem 3.
Removal and Replacement Procedures 8. Spread the retaining tabs 1 that secure the Mini PCI communications board to the socket. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2. Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board.
Removal and Replacement Procedures 5.6 MultiBay Device Spare Part Number Information MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM Drive Diskette drive MultiBay battery pack 100044-001 346789-001 344256-001 173949-001 241995-001 267747-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3. Slide and hold the MultiBay release latch to the right 1. 4.
Removal and Replacement Procedures 5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board 348276-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3. Loosen the PM2.0×5.0 screw 1 that secures the Bluetooth cover to the notebook. 4. Remove the cover from the notebook as far as the cable will allow 2. 5. Disconnect the cable 3 from the Bluetooth board.
Removal and Replacement Procedures 6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Bluetooth cover 2. 7. Remove the cover from the board. Bluetooth cover is included in the Miscellaneous Plastics ✎ The Kit, spare part number 344411-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board.
Removal and Replacement Procedures 5.8 Integrated Smart Card Spare Part Number Information Integrated smart card 379336-001 ✎ The integrated smart card is located in the bottom PC Card slot. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove any PC Card or spacer from the top PC Card slot. 3. Using a flat-bladed tool, pry the smart card bezel off of the notebook 1. The bezel releases with a small amount of force. 4. Remove the bezel from the notebook 2.
Removal and Replacement Procedures 5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card. 6. Remove the card from the slot 2. Removing the Smart Card Reverse the above procedure to install the integrated smart card.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the two T8M2.5×11.0 screws that secure the keyboard to the notebook.
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the keyboard toward you 1. 7. Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest.
Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.10 Modem Board Spare Part Number Information Modem board 325521-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Release the keyboard (refer to Section 5.9). 3. Disconnect the modem cable 1 from the modem board. 4. Remove the two PM2.5×3.5 screws 2 that secure the modem board to the notebook. 5. Lift the rear edge of the modem board 3 to disconnect it from the system board. 6. Remove the modem board.
Removal and Replacement Procedures 5.11 Memory Expansion Board Spare Part Number Information Memory expansion boards, 333-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 336579-001 336578-001 336577-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Lift the left side of the memory shield and swing it up and to the right 1 until it rests at a 45-degree angle. 4. Slide the shield to the left 2 to remove it.
Removal and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board.
Removal and Replacement Procedures 5.12 Switch Cover Spare Part Number Information Switch cover 344400-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Close the notebook. 4. Turn the notebook upside down, with the rear panel facing you. 5. Remove the two TM2.5×9.0 screws that secure the switch cover to the notebook.
Removal and Replacement Procedures 6. Turn the notebook right-side up, with the front facing you. 7. Open the notebook. 8. Lift up on the middle of the switch cover 1 to disengage it from the notebook. 9. Swing the rear edge of the switch cover up and forward 2. 10. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover.
Removal and Replacement Procedures 5.13 Keyboard Plate keyboard plate is included in the Miscellaneous Plastics Kit, ✎ The spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12). 4. Slide the keyboard plate toward the back of the notebook 1 to disengage the plate tabs from the slots in the top cover, and then lift the plate straight up 2 to remove it.
Removal and Replacement Procedures 5.14 Security Module (TPM) Spare Part Number Information Security Module (TPM) 345856-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12). 4. Remove the keyboard plate (refer to Section 5.13). 5. Remove the PM3.5×3.0 screw 1 that secures the security card to the system board. 6. Lift the security module straight up 2 to disconnect it from the system board.
Removal and Replacement Procedures 5.15 Fan Assembly Spare Part Number Information Fan assembly 345065-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12). 4. Remove the keyboard plate (refer to Section 5.13). 5. Disconnect the fan cable 1 from the system board. 6. Remove the T8M2.5×7.0 2 and T8M2.5×5.0 screws 3 that secure the fan assembly to the notebook.
Removal and Replacement Procedures 7. Lift the left side of the fan assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remove it from the notebook.
Removal and Replacement Procedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing. 10. Remove the fan 2. Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly.
Removal and Replacement Procedures 5.16 Heat Sink Spare Part Number Information Heat sink 344410-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) 2. Remove the four T8M2.5×5.0 screws that secure the heat sink bracket to the system board.
Removal and Replacement Procedures 3. Lift the left side of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover. 5. Lift the heat sink straight up to remove it.
Removal and Replacement Procedures clean any thermal grease residue from the underside of ✎ Carefully the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.17 Processor Spare Part Number Information Processors (include thermal grease) 340165-001 319777-001 347253-001 319775-001 359636-001 356596-001 356597-001 345857-001 353395-001 Intel Pentium M (Banias) processor, 1.7-GHz Intel Pentium M (Banias) processor, 1.6-GHz Intel Pentium M (Banias) processor, 1.5-GHz Intel Pentium M (Banias) processor, 1.4-GHz Intel Pentium M (Dothan) processor, 1.5 GHz Intel Pentium M (Dothan) processor, 1.
Removal and Replacement Procedures 2. Use a flat-bladed screwdriver to turn the processor lock screw one-quarter turn counterclockwise 1 to release the processor from the socket. 3. Lift the processor straight up 2 to remove it. that the gold triangle 3 on the processor should be aligned ✎ Note in the lower right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.18 Display Assembly Spare Part Number Information Display assemblies 14.1-inch, TFT, SXGA+ 14.1-inch, TFT, XGA 344397-001 344396-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Disconnect the wireless antenna cables from the Mini PCI communications board (refer to Section 5.5). 3. Remove the following components: 5–40 ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.
Removal and Replacement Procedures 4. Disconnect the display cable 1 and microphone cable 2 from the system board. 5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover. 6. Remove the left and right wireless antenna cables from the hole 4 in the system board.
Removal and Replacement Procedures 7. Close the notebook. 8. Turn the notebook upside down, with the rear panel facing you. 9. Remove the following screws: 1 Two T8M2.5×9.0 screws from the rear panel 2 Two T8M2.5×9.
Removal and Replacement Procedures 10. Turn the notebook right-side up, with the front facing you. 11. Open the notebook until the display assembly is in an upright position. 12. Lift the display assembly straight up 1 to remove it. 13. If necessary, remove the left 2 and right 2 display hinge covers from the display assembly. display hinge covers are included in the Miscellaneous ✎ The Plastics Kit, spare part number 344411-001.
Removal and Replacement Procedures 5.19 Top Cover Spare Part Number Information Top cover (includes TouchPad) 344398-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) ❏ Display assembly (refer to Section 5.18) 2.
Removal and Replacement Procedures 3. Remove the following screws: 1 Nine T8M2.5×9.0 screws from the bottom of the notebook 2 Three PM2.5×3.5 screws from the MultiBay 3 Two PM2.5×3.5 screws from the hard drive bay 4 Two T8M2.5×5.
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Disconnect the RTC battery cable 1 from the system board. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the TouchPad cable 3. 7. Lift the right side of the top cover 4 until it rests at a 45-degree angle. 8. Slide the top cover to the left 5 to disengage the audio connectors 6 from the top cover. 9. Remove the top cover.
Removal and Replacement Procedures 5.20 RTC Battery RTC battery is included in the Miscellaneous Plastics Kit, ✎ The spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.
Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery.
Removal and Replacement Procedures 5.21 LED Board Spare Part Number Information LED board (includes cable) 346884-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) ❏ Display assembly (refer to Section 5.
Removal and Replacement Procedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2. 4. Lift the board straight up to remove it 3. 5. Release the ZIF connector 4 on the LED board to which the LED board cable is attached and disconnect the cable 5. 6. Remove the LED board actuator 6 from the notebook. Removing the LED Board Reverse the above procedure to install the LED board.
Removal and Replacement Procedures 5.22 Button Board Spare Part Number Information Button board 346883-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) ❏ Display assembly (refer to Section 5.
Removal and Replacement Procedures 3. Remove the two PM2.5×5.0 screws 1 that secure the button board to the notebook. 4. Lift the front and rear edges of the button board to disconnect it from the system board 2. 5. Remove the button board. Removing the Button Board Reverse the above procedure to install the button board.
Removal and Replacement Procedures 5.23 System Board Spare Part Number Information System boards Includes 64-MB discrete video memory Includes 32-MB discrete video memory 346885-001 344401-001 replacing the system board, ensure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Mini PCI communications board (refer to Section 5.5) ■ Bluetooth wireless communications board (refer to Section 5.
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ MultiBay device (refer to Section 5.6) ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) ❏ Display assembly (refer to Section 5.18) ❏ Top cover (refer to Section 5.
Removal and Replacement Procedures 2. Disconnect the speaker cable 1. 3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook.
Removal and Replacement Procedures 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remove it 2. Removing the System Board Reverse the above procedure to install the system board.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.40 cm 31.78 cm 26.19 cm 1.34 in 12.51 in 10.31 in 2.25 kg 4.96 lb 2.46 kg 5.42 lb Weight With 6-cell battery pack and MultiBay weight saver With 6-cell battery pack and MultiBay DVD-ROM drive Stand-alone power requirements Nominal operating voltage Maximum operating power Peak operating power 14.
Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 to 3,048 m -50 to 10,000 ft -15 to 12,192 m -50 to 40,000 ft Shock Operating Nonoperating ✎ 6–2 50 g, 2 ms, half-sine 175 g, 2 ms, half-sine Applicable product safety standards specify thermal limits for plastic surfaces.
Specifications Table 6-2 14.1-inch, SXGA+, TFT Display Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical 11.2 in 8.4 in 14.1 in Pixel resolution Pitch Format Configuration 0.204 × 0.
Specifications Table 6-3 14.1-inch, XGA, TFT Display Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical 11.2 in 8.4 in 14.1 in Pixel resolution Pitch Format Configuration 0.279 × 0.
Specifications Table 6-4 Hard Drives 60-GB 40-GB 30-GB 60 GB 40 GB 30 GB 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99g ATA-5 ATA-5 ATA-5 100 MB/ sec ATA security 100 MB/ sec ATA security 100 MB/ sec ATA security 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 2.
Specifications Table 6-5 External AC Adapter Weight 0.29 kg 0.65 lb Power supply Operating voltage Operating current Operating frequency range Maximum transient 90 to 264 VAC RMS 1.6 A RMS 47 to 63 Hz AC 4/50 kV Table 6-6 Primary 6-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.90 cm 7.60 cm 14.70 cm 0.34 kg 0.75 in 3.00 in 5.80 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 3.
Specifications Table 6-7 Optional High-Capacity 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.90 cm 7.60 cm 14.70 cm 0.43 kg 0.75 in 3.00 in 5.80 in 0.94 lb Energy Voltage Amp-hour capacity Watt-hour capacity 14.1 V 4.
Specifications Table 6-8 Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.30 cm 13.20 cm 13.90 cm 0.39 kg 0.50 in 5.20 in 5.45 in 0.86 lb Energy Voltage Amp-hour capacity Watt-hour capacity 14.8 V 3.
Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in Track pitch 0.
Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive (Continued) Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-10 8X DVD-ROM Drive and DVD+RW/R and CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in Track pitch 0.
Specifications Table 6-11 System DMA Hardware DMA System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-12 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use ✎ PC Cards may assert IRQ
Specifications Table 6-13 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y-Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Table A-5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A–3
Connector Pin Assignments Table A-6 Audio Line-Out Pin Signal Pin Signal 1 Audio out 2 Ground Table A-7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground A–4 Maintenance and Service Guide
Connector Pin Assignments Table A-8 Parallel Pin Signal Pin Signal 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 +5VS 9 Data bit 7 22 PTF 10 Acknowledge 23 EXTFDD_VCC (+5V) 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select Maintenance and Service Guide A–5
Connector Pin Assignments Table A-9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground A–6 Maintenance and Service Guide
B Power Cord Requirements 3-Conductor Power Cord The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased. Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider.
Power Cord Requirements General Requirements The requirements listed below are applicable to all countries: B–2 ■ The length of the power cord must be at least 1.5 meters (5.00 feet) and a maximum of 2.0 meters (6.50 feet). ■ All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.
Power Cord Requirements Country-Specific Requirements 3-Conductor Power Cord Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 Maintenance and Service Guide B–3
Power Cord Requirements 3-Conductor Power Cord Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor.
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001.
Screw Listing Table C-1 Torx T5M3.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 2 4.0 mm 3.0 mm 5.0 mm Where used: 1 Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Table C-2 Phillips PM3.0×3.5 Screw mm Color Qty. Length Thread Head Width Silver 2 3.5 mm 3.0 mm 5.0 mm Where used: 2 Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Table C-3 Hex M2.0×10.0 Alignment Pin mm Color Qty.
Screw Listing Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and Hex M2.0×10.
Screw Listing Table C-4 Phillips PM3.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 1 4.0 mm 3.0 mm 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Phillips PM3.0×4.
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw mm Color Qty. Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Torx T8M2.5×5.
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Torx T8M2.5×5.
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.16) Torx T8M2.5×5.
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: 1 Two screws that secure the button board to the notebook (documented in Section 5.22) 2 Five screws that secure the system board to the notebook (documented in Section 5.23) Torx T8M2.5×5.
Screw Listing Table C-6 Phillips PM2.5×3.5 Screw mm Color Qty. Length Thread Head Width Black 3 3.5 mm 2.5 mm 4.0 mm Where used: One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.5) Phillips M2.5×3.
Screw Listing Table C-6 Phillips PM2.5×3.5 Screw (Continued) mm Color Qty. Length Thread Head Width Black 3 3.5 mm 2.5 mm 4.0 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.10) Phillips PM2.5×3.
Screw Listing Table C-7 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Black 1 5.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the Bluetooth cover to the notebook (documented in Section 5.7) Phillips PM2.0×5.
Screw Listing Table C-8 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Head Width Black 5 3.0 mm 1.5 mm 3.5 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Phillips PM1.5×3.
Screw Listing Table C-8 Phillips PM1.5×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 5 3.0 mm 1.5 mm 3.5 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.15) Phillips PM1.5×3.
Screw Listing Table C-9 Torx T8M2.5×11.0 Screw mm Color Qty. Length Thread Head Width Silver 2 11.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) Torx T8M2.5×11.
Screw Listing Table C-10 Torx T8M2.5×9.0 Screw mm Color Qty. Length Thread Head Width Black 15 9.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the switch cover to the notebook (documented in Section 5.12) 2 Four screws that secure the display assembly to the notebook (documented in Section 5.18) Torx T8M2.5×9.
Screw Listing Table C-10 Torx T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 15 9.0 mm 2.5 mm 5.0 mm Where used: Nine screws that secure the top cover to the notebook (documented in Section 5.19) Torx T8M2.5×9.
Screw Listing Table C-11 Torx T8M2.5×7.0 Screw mm Color Qty. Length Thread Head Width Black 1 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Torx T8M2.5×7.
Screw Listing Table C-12 Phillips M2.0×3.5 Screw mm Color Qty. Length Thread Head Width Black 5 3.5 mm 2.5 mm 4.0 mm Where used: Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in Section 5.6) Phillips M2.0×3.
Screw Listing Table C-13 Torx T8M2.5×5.5 Screw mm Color Qty. Length Thread Head Width Black 2 5.5 mm 2.5 mm 5.0 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.19) Torx T8M2.5×5.
Screw Listing Table C-14 Hex M2.5×9.0 Standoffs mm Color Qty. Length Thread Silver 2 9.0 mm 2.5 mm Head Width Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.23) Hex M2.5×9.
Screw Listing Table C-15 Phillips M3.5×3.0 Screw mm Color Qty. Length Thread Head Width Black 1 3.0 mm 2.0 mm 3.5 mm Where used: One screw that secures the security card to the system board (documented in Section 5.14) Phillips M3.5×3.
Index A AC adapter spare part number 3–12 specifications 6–6 AC power connector, location 1–17 applications key, location 1–19 audio line-out jack location 1–15 pin assignments A–4 audio troubleshooting 2–25 B base enclosure illustrated 3–6 spare part number 3–7 battery bay, location 1–24 battery bezel illustrated 3–2, 3–8 removal 5–7 battery light, location 1–23 battery pack illustrated 3–6 removal 5–5 spare part numbers 3–7 Maintenance and Service Guide see also MultiBay battery pack, spare part number
Index C cables, service considerations 4–2 caps lock key, location 1–19 caps lock light, location 1–20 carrying case, spare part numbers 3–11 CD-ROM drive spare part number 3–7, 3–10 specifications 6–9 components bottom 1–24 front 1–14 keyboard 1–18 left-side 1–14 rear panel 1–16 right-side 1–16 top 1–20 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–2 Security Menu 2–4 connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor con
Index DMA specifications 6–12 docking connector, location 1–25 drives, preventing damage 4–3 DVD+RW/R and CD-RW Combo Drive spare part number 3–7, 3–10 specifications 6–11 DVD/CD-RW combo drive spare part number 3–7, 3–10 specifications 6–9 DVD-ROM drive, specifications 6–11 E electrostatic discharge 4–4, 4–8 embedded numeric keypad, location 1–19 external monitor connector location 1–17 pin assignments A–3 F f1 through f12 function keys, location 1–19 fan assembly disassembly 5–34 illustrated 3–4 remov
Index integrated smart card removal 5–19 spare part number 3–7, 3–16, 5–19 interrupt specifications 6–13 K keyboard components 1–18 illustrated 3–2 removal 5–21 spare part numbers 3–3, 5–21 troubleshooting 2–28 keyboard plate illustrated 3–2, 3–8 removal 5–30 L LED board illustrated 3–6 removal 5–49 spare part number 3–7, 3–15, 5–49 left-side components 1–14 M mass storage devices, spare part numbers 3–10 memory expansion board illustrated 3–4 removal 5–26 spare part numbers 3–5, 5–26 memory shield illu
Index MultiBay device illustrated 3–6 spare part numbers 3–10 MultiBay light, location 1–23 MultiBay release latch, location 1–25 MultiBay, location 1–15, 1–25 mute button, location 1–15 N network jack, pin assignments A–1 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18, 2–27 notebook feet illustrated 3–8 locations 5–11 notebook specifications 6–1 num lock key, location 1–19 num lock light, location 1–20 numeric keypad, location 1–19 O operating system loading, troubleshooting 2
Index replacement preliminaries 4–1 procedures 5–1 right-side components 1–16 RJ-11 telephone jack location 1–16 pin assignments A–2 RJ-45 network jack location 1–17 pin assignments A–1 RTC battery illustrated 3–2, 3–8 removal 5–47 S Screw Kit, spare part number 3–11, 3–15 scroll lock light, location 1–20 Secure Digital (SD) Card slot, location 1–16 security cable slot, location 1–17 security module removal 5–31 spare part number 3–11, 3–15, 5–31 serial connector location 1–17 pin assignments A–6 serial n
Index top cover illustrated 3–4 removal 5–44 spare part number 3–5, 5–44 TouchPad buttons, location 1–23 TouchPad, location 1–23 TPM removal 5–31 spare part number 3–11, 3–15, 5–31 transporting precautions 4–4 troubleshooting audio 2–25 Computer Setup 2–2 Diagnostics for Windows 2–7 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18, 2–27 operating system loading 2–19 overview 2–1 pointing device 2–29 port replicator 2–18 power 2–12 video 2–16 Maintenance and Service Guide U