Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com.
b Maintenance and Service Guide Compaq Evo Notebook N1020v Series Compaq Evo Notebook N1000v Series Compaq Presario 1500 Series Mobile PC Document Part Number: 279372-002 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–29 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–30 1.5 Computer External Components . . . . . . . . . . . . . . . 1–31 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–18 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–20 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Product Description The Compaq Evo Notebook N1020v Series, Evo Notebook N1000v Series, and Presario 1500 Series Mobile PCs offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1.
Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N1020v, N1000v, and Presario 1500 Model Naming Conventions Key N1020v P 220 P5 40 V C 51 O XXXXXX-XXX 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series designator N = Evo Notebook P = Presario 1020 = 1020 Series 1000 = 1000 Series 1500 = 1500 Series 2 Processor type P = Intel Pentium 4 C = Intel Celeron 3 Processor speed 220 = 2.2 GHz 200 = 2.
Product Description Table 1-2 Compaq Evo Notebook N1020v Models The following Evo Notebook N1020v models use config. code LDMZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) The following Evo Notebook N1020v models use config. code LDLZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 240 P P Brazil Latin America W 470050-067 470045-649 470050-070 470051-336 470050-071 470051-329 470050-074 470050-076 470051-340 240 X5 40 V 470050-708 470050-710 470050-711 470050-712 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v 40 470051-325 470051-312 470050-058 470050-116 470050-061 470050-062 470050-066 Asia/Pacific Australia Bel
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 Brazil Latin America N1020v P P 200 P Belgium Czech Republic Denmark European International France French Canada Greece/Poland Hungary Israel Italy The Netherlands 1–6 W X4 30 W 470050-119 470050-105 200 X4 30 V 470045-655 470045-656 470045-659 470045-660 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v 30 470050-118 470050-104
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 P 200 P 200 Japan N1020v Asia/Pacific Australia X4 20 D X4 20 D 470045-697 P 180 P X5 30 W 470047-943 470047-946 470047-947 470047-950 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v V 470051-323 470051-296 470051-334 470051-327 470045-696 Asia/Pacific Australia Hong Kong India Japan N1020v 20 470051-324 470051-311 470051-
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 180 P 180 C C Brazil Latin America 1–8 X4 30 V 470047-955 470047-959 470047-963 470047-964 470047-983 470047-984 160 X4 30 W 470049-667 470049-670 470049-671 470047-921 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v W 470047-944 470047-945 470047-948 470047-949 Belgium Czech Republic Denmark European International France Greece/Pola
Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v C 160 French Canada Japan N1020v C C 160 D X4 20 D 470047-932 470047-931 160 Japan N1020v 20 470045-651 470047-933 Japan Japan (English) N1020v X4 X4 20 D 470045-695 C Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 150 X4 20 V 470049-668 470049-669 470049-672 470049-661 470049-673 470049-676 470049-677 470049-680 470049-681 470049-779
Product Description Table 1-3 Compaq Evo Notebook N1000v Models The following Evo Notebook N1000v models use config. code KQDZ and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) The following Evo Notebook N1000v models use config. code KT2Z and feature: ■ TouchPad pointing device ■ 8-cell, 4.
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) The following Evo Notebook N1000v models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 220 Taiwan N1000v P 220 P 200 P 200 P 200 P 200 W P5 30 V P P Japan Japan (English) X5 30 W X5 30 W X5 20 W 4770037-831 200 X5 20 D 470037-957 470037-953 470036-638 470036-641 Asia Pacific Australia Japan Japan (English) N1000v 30 4770036-620 4770036-622 Latin America N1000v X5 470037-828 470037-824 470036-619 470037-829 470036-616 French Canada Latin America N1000v C 25 2 C 25
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 200 Brazil Latin America N1000v P P Asia Pacific Australia Belgium Czech Republic Denmark France French Canada Greece/Poland Hungary Israel Italy Korea Latin America Latin America (NAFTA) 1–14 30 W 470038-304 470038-299 200 People’s Republic of China N1000v X4 200 X4 30 V C 25 O Latin America (NAFTA) United States 470038-305 470038-310 C 25 O C 25 O 470038-791 X4 20 V 470037-837 470037-835 47
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v P 200 P 200 P 160 20 D P C Asia Pacific Australia French Canada Korea X4 30 W 470038-303 470038-300 150 Brazil Latin America N1000v X4 470038-804 Brazil Latin America N1000v V C 25 2 Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Taiwan Turkey United Kingdom United States 470036-734 470036-737 470036-744 470036-690 470036-747 470036-752 470036-755 470036-760 470038-802
Product Description Table 1-3 Compaq Evo Notebook N1000v Models (Continued) N1000v C 150 French Canada N1000v C C 150 150 X4 20 D X4 20 D 470037-950 C 150 Japan N1000v V 470037-958 470037-954 470038-805 470037-949 470037-951 Japan N1000v 20 4770037-786 Asia Pacific Australia Hong Kong Japan Japan (English) N1000v X4 X4 20 D 470038-313 C 140 United States (NAFTA) X4 20 D C 25 2 United States C 12 470037-784 O 470037-959 470038-793 470037-955 470041-610 Korea Taiwan Tha
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1522 P 200 Belgium X4 30 W C 25 E 470046-243 The following Presario 1500 notebook models use config. code KT2Z and feature: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) The following Presario 1500 notebook models use config. code LDLZ and feature: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1525 P 240 P P 240 P 240 240 P 240 Hong Kong X5 30 W X5 30 W X5 30 W 470045-720 P 240 E Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom C 25 E C 25 E 470047-911 470045-554 470045-420 470045-555 470047-912 470047-913 470045-556 470045-557 470045-558 470044-601 470047-347 470044-598 470044-802 Israel Russia Saudi Arabia Switzerland C 25 E C 25 E X5 30 V
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1520 P 240 Latin America P1508 P 240 P 240 P 240 P 240 P 240 P 240 P 240 P 240 P 240 P 240 Australia P1565 Hong Kong 1–20 C 25 E X4 40 V C 25 E X4 30 W C 25 E X4 30 V C 25 E X4 30 V Taiwan 470048-576 C 25 E X4 30 V C 25 E X4 30 V C 25 E X4 30 V C 12 E C 25 E C 25 E C 25 E 470045-725 Australia/New Zealand P1509 470045-429 470045-739 India P1550 Latin A
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1509 P 240 Asia Pacific P1512 P 240 P 200 P 200 P 200 P 200 P 200 P 200 Taiwan 470045-722 C 12 E 20 W C 25 E X4 40 W C 25 E X4 30 W C 25 E Greece/Poland Saudi Arabia United Kingdom 470046-783 470046-235 470046-241 X4 30 W X4 30 W C 25 E United States 470047-876 C 25 E X4 30 V C 25 E C 25 E C 25 E 470050-703 P 200 X4 30 V 470046-696 P 200 Asia Pacific P1536 Thail
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1506 P 200 Hong Kong P1540 P 200 P 200 P 200 P 190 P 180 Canada (English) French Canada P1531 P 180 P 180 People’s Republic of China P1528 P 180 Asia Pacific P1504 P 160 20 R C 25 E X4 20 R Thailand 470047-703 C 25 E X4 20 D C 12 E X4 30 V C 25 E C 51 E 470047-697 X5 40 W X4 30 V United States 470047-344 C 25 E C 12 E C 25 E C 25 E C 25 E 470048-574 X4 30 V 4
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1525 C 160 Asia Pacific P1520 X4 20 R 470050-695 C 160 People’s Republic of China X4 20 D C 25 E Taiwan C 470048-577 25 E 470048-575 The following Presario 1500 notebook model uses config. code KQF1 and features: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) The following Presario 1500 notebook model uses config. code KQF3 and features: ■ TouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year warranty ■ diskette drive ■ 32 MB of discrete video memory P1500 C 150 United States X4 20 W 470038-813 C 25 E Wireless promotional model The following Presario 1500 notebook model uses config. code KQF4 and features: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1500 P 220 Asia Pacific Australia P1510 P 200 P 200 P 200 P 200 P 200 Korea P1506 P 200 Taiwan X5 30 W Korea Thailand C 51 470036-816 470038-324 E Canada 470037-841 C 25 E X5 30 V C 25 E X5 20 W C 25 E 470036-774 470036-594 470036-780 470036-781 X5 20 V Russia Saudi Arabia Switzerland United Kingdom C 25 E C 12 E C 25 E 470036-785 470036-770 470036-792 470036-797 X4 30 V 470038-32
Product Description Table 1-4 Compaq Presario 1500 Models (Continued) P1500 P 200 Australia P1503 20 W C 25 E C 25 E 470036-818 P 200 Asia Pacific Korea P1505 X4 X4 20 D 470036-805 470036-813 P 200 India X4 20 D Thailand 470036-804 C 12 E C 25 E C 12 E C 12 E C 12 E 470038-326 P1500 P 160 Hong Kong P1500 20 V 470038-810 P 160 People’s Republic of China P1500 X4 P 150 Taiwan X4 20 V 470037-319 X4 30 D 470037-320 P1500 C 150 Taiwan X4 20 D
Product Description ❏ The Evo Notebook N1000v features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.5- or 1.4-GHz processor with 256-KB integrated L2 cache. ❏ The Presario 1500 features an Intel Mobile Pentium 4 2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.6- or 1.5-GHz processor with 256-KB integrated L2 cache.
Product Description ■ 1.
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the RTC battery (refer to Section 5.7, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer.
Product Description 1.5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-5. . Figure 1-2. Front and Right Side Components Table 1-5 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Power/Standby light On: Power is turned on. Off: Power is turned off. Blinking: Computer is in Standby mode.
Product Description Table 1-5 Front and Right Side Components (Continued) Item Component Function 3 Display release latch Opens the computer. 4 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. 5 Battery bay Accepts an 8-cell Li ion battery pack. 6 Optical drive bay Accepts a CD-ROM, CD-RW, DVD-ROM, or DVD/CD-RW combination drive.
Product Description The computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-6. Figure 1-3. Rear Panel and Left Side Components Table 1-6 Rear Panel and Left Side Components Item Component Function 1 Mono microphone jack Connects a mono microphone, disabling the built-in microphone. 2 Stereo speaker/ headphone jack Connects stereo speakers, headphones, headset, or television audio.
Product Description Table 1-6 Rear Panel and Left Side Components (Continued) Item Component Function 4 Vents Allow airflow to cool internal components. To prevent damage, the computer shuts down if an Ä CAUTION: overheating condition occurs. Do not block the cooling vent. Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area. 5 USB connectors (2) Connect USB devices. 6 Fan Provides airflow to cool internal components.
Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-7. Figure 1-4. Keyboard Components Table 1-7 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions. function keys 2 1–34 Num lock key Turns on the numeric lock function. On: Num lock is on and the embedded numeric keypad is enabled.
Product Description Table 1-7 Keyboard Components (Continued) Item Component Function 3 Embedded numeric keypad Converts keys to numeric keypad. 4 Cursor control keys Move the cursor around the screen. 5 Windows application key Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button. 6 Windows logo keys Display the Windows Start menu. 7 Fn key Used with hotkeys to perform preset hotkey functions.
Product Description The computer top components are shown in Figure 1-5 and described in Table 1-8. Figure 1-5. Top Components Table 1-8 Top Components Item Component Function 1 Power light On: Power is turned on. Blinking: Computer is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition. 2 Num lock light On: Num lock is on and the embedded numeric keypad is enabled.
Product Description Table 1-8 Top Components (Continued) Item Component Function 4 Power button Turns on the computer. Use the operating system Shut Down command to turn off the computer. 5 Digital audio button Launches Windows Media Player to play MP3 music. 6 Volume control buttons Adjust the volume of the stereo speakers. 7 Caps lock light On: Caps lock is on. 8 Drive indicator light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed.
Product Description The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-9. Figure 1-6. Bottom Components Table 1-9 Bottom Components Item Component Function 1 Connector cover Protects the parallel, external monitor, external keyboard/mouse, and USB connectors. 2 Docking connector Connects the computer to an optional port replicator.
Product Description Table 1-9 Bottom Components (Continued) Item Component Function 3 Mini PCI communications compartment Contains the mini PCI modem card. 4 Hard drive bay Supports the primary hard drive. The hard drive is secured to the computer by one screw. 5 Hard drive retention screw Secures the hard drive to the computer. 6 Certificate of Authenticity label Contains the Product Key, which may need to be entered before using some Windows operating systems.
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home. Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus: 1. Turn on or restart the computer.
Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the computer, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette. Restore from Floppy Restore system configuration settings from a diskette.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Computer Setup language. Boot Options Enable/disable: Device Options ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.
Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: 2–8 ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete. 6. Click Begin Testing. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session.
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Initial Troubleshooting 2.2 No Power, Part 1 2.3 No Power, Part 2 2.4 No Power, Part 3 2.5 No Power, Part 4 2.6 No Video, Part 1 2.7 No Video, Part 2 2.8 Nonfunctioning Docking Station 2.9 No Operating System (OS) Loading 2.10 No OS Loading From Hard Drive, Part 1 2.11 No OS Loading From Hard Drive, Part 2 2.12 No OS Loading From Hard Drive, Part 3 2.
Troubleshooting Flowchart 2.1 - Initial Troubleshooting Begin troubleshooting. N Go to Flowchart 2.2, No Power, Part 1. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Flowchart 2.17, Nonfunctioning Device. All drives working? N Y Go to Flowchart 2.6, No Video, Part 1. Is there video? (no boot) N Y Keyboard/ pointing device working? N Y Go to Flowchart 2.9, No OS Loading.
Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Flowchart 2.3, No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Flowchart 2.4, No Power, Part 3. Y Y Power up in docking station? * On some models there is a separate reset button.
Troubleshooting Flowchart 2.3 - No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Flowchart 2.4, No Power, Part 3.
Troubleshooting Flowchart 2.4 - No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N N External Try different outlet. Power outlet active? Y Internal or external AC adapter? N Internal Go to Flowchart 2.5, No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
Troubleshooting Flowchart 2.5 - No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Docking station Go to Flowchart 2.7, No Video, Part 2. Stand-alone or docking station? * To change from internal to external display, use the hotkey combination. Stand-alone Internal or external display*? Y Adjust brightness. Press lid switch to ensure operation. A Adjust brightness. Y Video OK? Done N Internal External Video OK? Y Video OK? Done N Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in Flowchart 2.6, No Video, Part 1. Video OK? Y Done Video OK? N Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Reinstall notebook into docking station. Check voltage setting on docking station. Y Reset monitor cable connector at docking station. Docking station operating? Done N Y Docking station operating? N Remove notebook, reseat all internal parts, and replace any damaged items in docking station.
Troubleshooting Flowchart 2.9 - No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. * Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading from Diskette Drive. No OS loading from CD- or DVD-ROM drive, go to Flowchart 2.
Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the setup utility for correct booting order. Y N Go to Flowchart 2.13, No OS Loading from Diskette Drive. Change boot priority through the setup utility and reboot.
Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt. Hard drive partitioned? Y N Boot from diskette drive? Y N Go to Flowchart 2.
Troubleshooting Flowchart 2.12 - No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Fix bad sectors.
Troubleshooting Flowchart 2.13 - No OS Loading from Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Install bootable diskette and reboot computer. Y N Check diskette for system files. Try different diskette. Go to Flowchart 2.17, Nonfunctioning Device. Boot from another device? Y Y N Diskette drive enabled in the setup utility? Enable drive and cold boot computer. Y 1.
Troubleshooting Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive Y No OS loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? N Y Install bootable disc and reboot computer. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Booting from another device? Y Y Booting order correct? N Go to Flowchart 2.17, Nonfunctioning Device. Clear CMOS. Refer to Section 1.
Troubleshooting Flowchart 2.15 - No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Notebook in docking station (if applicable)? N N Go to Flowchart 2.16, No Audio, Part 2. Internal audio? Undock Y Replace the following docking station components one at a time as applicable. Check after each change. Go to Flowchart 2.16, No Audio, Part 2. 1. Reseat docking station audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking station audio board.
Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17 - Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Y Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Flowchart 2.9, No OS Loading. Clear CMOS. N Reattach device. Close notebook, plug in power, and reboot.
Troubleshooting Flowchart 2.18 - Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19 - Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N N NIC/modem configured in OS? Y Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1.
Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item Description 1 Displays Spare Part Number Parts have carbon finish for use with Evo Notebook N1020v models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.1-inch, XGA 311288-001 310689-001 311286-001 Parts have carbon finish for use with Evo Notebook N1000v models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item 2a 2b 2c 2d 2e 2f 2g 2h 2i 2j 2k 2l 2m 3 Description Spare Part Number Miscellaneous Plastics/Hardware Kit, includes: 285541-001 Left hinge cover Right hinge cover *Display assembly release TouchPad bracket Charger board shield Optical drive rear alignment rail Optical drive front alignment rail PC Card space saver *Connector cover *Hard drive bracket *Mini PCI compartment cover *Memory expansion comp
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Number Item Description 4 Keyboards (for use only with TouchPad notebook models) Arabic Belgian Brazilian Chinese Czech Danish French French Canadian German Hebrew Hungarian International Italian Japanese 285530-171 285530-181 285530-201 285530-AA1 285530-221 285530-081 285530-051 285530-121 285530-041 285530-BB1 285530-211 285530-002 285530-061 285530-291 Korean Latin American Spanish Norwegian P
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item 5a 5b 5c 5d 5e 5f 5g Description Spare Part Number Miscellaneous Cable Kit, includes: 285540-001 Keyboard-to-TouchButton board cable (for use only with Dual Stick notebook models) Microphone Diskette drive cable Pointing stick-to-TouchButton board cable (for use only with Dual Stick notebook models) TouchButton board-to-TouchPad cable System board-to-TouchButton board cable Modem cable 6 Top cover 7
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description 8 Diskette drives for use only with TouchPad notebook models for use only with Dual Stick notebook models Spare Part Number 285539-001 291647-001 TouchPad—The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models.
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description 11 Processors Intel Mobile Pentium 4 2.4-GHz processor with SpeedStep technology (P4-M) 1.5 V Intel Mobile Pentium 4 2.2-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep technology 1.3 V Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.9-GHz processor with SpeedStep technology 1.
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description 15 System boards (do not contain memory) for use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and Presario 1500 models with config.
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description 18 Mini PCI communications boards U.S. modem International modem 19 Disk cell RTC battery, 3 volt, 36 MAh, Li ion 20 Memory expansion boards 512 MB 256 MB 128 MB 21 248776-001 285545-001 and 248777-002 279769-001 285524-001 285523-001 285522-001 Battery packs 8 cell, 62 Wh, 4.0 Ah, Li ion 8 cell, 58 Wh, 3.
Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Figure 3-3.
Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics/Hardware Kit Components Spare Part Number 285541-001 Item Description Item Description 1 Left hinge cover 8 PC Card space saver 2 Right hinge cover 9 *Connector cover 3 *Display release assembly 10 *Hard drive bracket 4 TouchPad bracket 11 *Mini PCI compartment cover 5 Charger board shield 12 *Memory expansion compartment cover 6 Optical drive rear alignment rail 13 *Battery bezel 7 Optical drive front alignment rail 1
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4.
Illustrated Parts Catalog Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 285540-001 Item Description 1 Diskette drive cable 2 TouchButton board-to-TouchPad cable 3 TouchButton board-to-system board cable 4 Microphone 5 TouchButton board-to-pointing stick board cable (for use only with Dual Stick notebook models) 6 Keyboard-to-TouchPad cable (for use only with Dual Stick notebook models) 7 Modem cable Maintenance and Service Guide 3–21
Illustrated Parts Catalog 3.5 Mass Storage Devices Figure 3-5.
Illustrated Parts Catalog l Table 3-4 Mass Storage Devices Item Description 1 Hard drives 60 GB 40 GB 30 GB 20 GB 2 303527-001 273491-001 192406-001 288291-001 Diskette drives for use only with TouchPad notebook models for use only with Dual Stick notebook models 3 Spare Part Number 285539-001 291647-001 Optical drives for use only with Evo Notebook N1020v models and Presario 1500 models with config.
Illustrated Parts Catalog 3.6 Miscellaneous Table 3-5 Spare Parts: Miscellaneous (not illustrated) Description Spare Part Number Logo Kit 285547-001 Screw Kit, includes the following screws (Refer to Appendix C, “Screw Listing,” for more information on screw specifications and usage.) 285542-001 ■ Torx T8 Metric 2.5 × 5.0 ■ Phillips Metric 3.0 × 3.0 ■ Torx T8 Metric 2.5 × 8.0 ■ Phillips Metric 2.5 × 4.0 ■ Torx T8 Metric 2.5 × 9.0 ■ Phillips Metric 2.0 × 4.5 ■ Torx T8 Metric 2.5 × 14.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut it down.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
Removal and Replacement Preliminaries ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 57 screws, in seven different sizes, that must be removed and replaced when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the computer for disassembly # of Screws Removed Battery pack 0 Optical drive 2 Hard drive 1 to remove the hard drive 4 to remove the hard drive from hard drive bracket 5.4 Computer feet 0 5.5 Memory expansion board 1 5.6 Mini PCI communications board 1 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.16 TouchPad and TouchButton 4 on TouchPad models 5 on Dual Stick models 5.17 Display release assembly 2 5.18 Charger board 3 5.19 Speaker assembly 0 5.20 Top cover 5 5.21 Fan 0 5.22 System board 7 5.23 Modem cable 1 5.3 Preparing the Computer for Disassembly Perform the following steps before disassembling the computer: 1. Turn off the computer. 2.
Removal and Replacement Procedures Battery Packs Spare Part Number Information 8 cell, 62 W hour, 4.0 Ah, Li ion 8 cell, 58 W hour, 3.6 Ah, Li ion 289053-001 281766-001 3. Remove the battery pack by following these steps: a. Turn the computer bottom side up with the left side facing forward. b. Slide and hold the battery release latch 1 toward the back of the computer (Figure 5-2). c. Use the notch in the battery bay to slide the battery pack out of the battery bay 2. d. Remove the battery pack.
Removal and Replacement Procedures 4. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel bezels are available with carbon finish for Evo Notebook ✎ Battery N1020v and N1000v models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. Reverse the preceding procedures to install the battery bezel.
Removal and Replacement Procedures 5. Remove the optical drive by following these steps: Optical Drives Spare Part Number Information For use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L” 24X Max CD-ROM drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM/CD-RW combination drive 312537-001 311289-001 311290-001 311627-001 For use only with Evo Notebook N1000v models and Presario 1500 models with config.
Removal and Replacement Procedures b. Remove the two TM2.5 × 5.0 screws that secure the optical drive to the base enclosure (Figure 5-4). Figure 5-4.
Removal and Replacement Procedures c. Turn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive 1 (Figure 5-5). Press firmly. e. Grasp the drive bezel and slide the drive out of the optical drive bay 2. Figure 5-5. Removing an Optical Drive Reverse the preceding procedures to install a optical drive.
Removal and Replacement Procedures Hard Drives Spare Part Number Information 303527-001 273491-001 192406-001 288291-001 60 GB 40 GB 30 GB 20 GB 6. Remove the hard drive by following these steps: a. Turn the computer bottom side up with the right side facing forward. b. Remove the TM2.5 ×8.0 hard drive retention screw 1 (Figure 5-6). c. Slide the hard drive forward 2 to unseat the hard drive connector from the system board. Figure 5-6.
Removal and Replacement Procedures d. Lift the front edge of the hard drive 1 until it rests at an angle (Figure 5-7). e. Remove the hard drive from the hard drive bay 2. Figure 5-7.
Removal and Replacement Procedures 7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard drive to the hard drive bracket (Figure 5-8). 8. Slide the hard drive out of the hard drive bracket 2. Figure 5-8. Removing the Hard Drive Bracket drive brackets are available with carbon finish for ✎ Hard Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001.
Removal and Replacement Procedures 5.4 Computer Feet The computer feet are adhesive-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9. Figure 5-9. Replacing the Computer Feet 5.5 Memory Expansion Board Memory Expansion Boards Spare Part Number Information 285524-001 285523-001 285222-001 512 MB 256 MB 128 MB 1.
Removal and Replacement Procedures 3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment cover to the base enclosure (Figure 5-10). 4. Slide the cover to the right 2. 5. Lift the right edge of the cover and swing it to the left 3. 6. Remove the cover. Figure 5-10.
Removal and Replacement Procedures 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board. The board tilts up at a 45-degree angle (Figure 5-11). 8. Remove the board by pulling it away from the connector at a 45-degree angle 2. Figure 5-11. Removing a Memory Expansion Board Reverse the preceding procedures to install a memory expansion board. 5.6 Mini PCI Communications Board Mini PCI Communication Boards Spare Part Number Information U.S.
Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-12). 4. Slide the cover to the left 2. 5. Lift the left edge of the cover and swing it to the right 3. 6. Remove the cover. Figure 5-12.
Removal and Replacement Procedures 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle. 9. Remove the board by pulling it away from the socket at an angle 3. Figure 5-13. Removing a Mini PCI Communications Board Reverse the preceding procedures to install a mini PCI communications board.
Removal and Replacement Procedures 5.7 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 279769-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the mini PCI compartment cover (Section 5.6). 3. Remove the RTC battery from its socket on the system board (Figure 5-14). Figure 5-14. Removing the Disk Cell RTC Battery computer uses a CR1220 lithium disk cell battery.
Removal and Replacement Procedures 5.8 Connector Cover connector cover is available with carbon finish for Evo ✎ The Notebook N1020v and N1000v models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two TM2.5 × 5.
Removal and Replacement Procedures 5.9 LED Cover LED Cover Spare Part Number Information LED cover for use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and Presario 1500 models with config. codes beginning with “K” 310695-001 295736-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two TM2.5 × 8.
Removal and Replacement Procedures 4. Turn the computer top side up with the front facing forward. 5. Open the computer. 6. Press down and hold the F1 and F2 keys. 7. Insert a pointed tool into the notch in the LED cover 1 between the F1 and F2 keys and lift up (Figure 5-17). 8. Press down and hold the Pause and Scroll keys. 9. Insert a pointed tool into the notch in the LED cover 2 between the Pause and Scroll keys and lift up. 10. Remove the LED cover 3. Figure 5-17.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.9). 3. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest (Figure 5-18). Figure 5-18.
Removal and Replacement Procedures 4. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-19). Stick notebook models have an additional cable that must ✎ Dual be disconnected. Release the ZIF connector 3 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 4 from the keyboard. Figure 5-19. Disconnecting the Keyboard-to-TouchPad Cable 5. Remove the keyboard.
Removal and Replacement Procedures 5.11 Heat Spreader Heat Spreaders Spare Part Number Information For use only on Evo Notebook N1020v and N1000v models For use only on Presario 1500 models 291648-001 285544-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.9). 3. Remove the keyboard (Section 5.10).
Removal and Replacement Procedures 4. Disconnect the fan cable 1 from the system board (Figure 5-20). 5. Remove the following screws: ❏ One TM2.5 × 5.0 screw 2 next to the fan ❏ One TM2.5 × 5.0 screw 3 that secures the display video cable ground loop ❏ Four spring-loaded TM2.5 × 14.0 shoulder screws 4 four spring-loaded shoulder screws should be removed and ✎ The installed in the “1,” “2,” “3,” “4” sequence stamped on the heat spreader adjacent to each screwhole. ❏ One TM2.5 × 8.
Removal and Replacement Procedures 6. Remove the display video cable 1 from the routing channel in the heat spreader (Figure 5-21). 7. Lift the right side of the heat spreader until it rests at an angle 2. 8. Slide the heat spreader to the right at an angle 3 and remove the heat spreader from the base enclosure. Figure 5-21. Removing the Heat Spreader Reverse the preceding procedures to install the heat spreader.
Removal and Replacement Procedures 5.12 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 2.4-GHz processor with SpeedStep technology (P4-M) 1.5 V Intel Mobile Pentium 4 2.2-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep technology 1.3 V Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.9-GHz processor with SpeedStep technology 1.5 V Intel Mobile Pentium 4 1.
Removal and Replacement Procedures 2. Slide the left end of the processor release bar 1 forward until it clears the clip on the processor bracket (Figure 5-22). 3. Swing the processor release bar up and to the right 2 until it rests in an upright position. 4. Lift the processor straight up 3 and remove it from the processor socket. installing the processor, make sure the gold triangle 4 is in ✎ When the lower right corner. Figure 5-22.
Removal and Replacement Procedures 5.13 Display Displays Spare Part Number Information Parts have carbon finish for use with Evo Notebook N1020v models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.1-inch, XGA 311288-001 310689-001 311286-001 Parts have carbon finish for use with Evo Notebook N1000v models 291643-001 291642-001 291641-001 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.1-inch, XGA Parts have silver finish for use with Presario 1500 models with config.
Removal and Replacement Procedures 4. Remove the TM2.5 × 5.0 screw 1 that secures the display video ground cable to the heat spreader (Figure 5-23). 5. Disconnect the display video cable 2 from the system board. 6. Remove the display video cable from the routing channels in the heat spreader and the top cover 3. 7. Remove the TM2.5 × 5.0 screw 4 that secures the display inverter ground cable to the heat spreader. 8. Disconnect the display inverter cable 5 from the system board. Figure 5-23.
Removal and Replacement Procedures Ä CAUTION: Make sure the display is supported when removing the following screws. The display is secured to the computer only by these screws and will fall if not supported during screw removal. 9. Remove the four TM2.5 × 9.0 screws 1 that secure the display to the base enclosure (Figure 5-24). 10. Remove the display from the base enclosure 2. Figure 5-24.
Removal and Replacement Procedures 11. If necessary, remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly (Figure 5-25). Note that the hinge covers are not interchangeable. Figure 5-25. Removing the Display Hinge Covers display hinge covers are included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 285541-001.
Removal and Replacement Procedures When installing the display, install the screws in the 1, 2, 3, 4 sequence shown in the Figure 5-26. Figure 5-26.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base enclosure (Figure 5-27). 5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay. Figure 5-27.
Removal and Replacement Procedures 6. Turn the computer top side up with the front facing forward. 7. Open the computer. 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cover (Figure 5-28). 9. Release the ZIF connector to which the diskette drive cable is attached 2 and disconnect the diskette drive cable 3 from the system board. 10.
Removal and Replacement Procedures Stick notebook models have an additional cable that must ✎ Dual be disconnected. Release the ZIF connector 1 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 2 from the TouchPad (Figure 5-29). Figure 5-29. Disconnecting the Keyboard-to-TouchPad Cable keyboard-to-TouchPad cable is included in the ✎ The Miscellaneous Cable Kit, spare part number 285540-001. 11. Remove the palm rest from the base enclosure.
Removal and Replacement Procedures 5.15 Diskette Drive Diskette Drives Spare Part Number Information For use with TouchPad only notebook models For use with Dual Stick notebook models The diskette drive cable is included in Miscellaneous Cable Kit, spare part number 285540-001 285539-001 291647-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Turn the palm rest bottom side up with the speaker grilles facing away from you. 4. Remove the three TM2.5 × 5.
Removal and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette drive cable is connected and disconnect the diskette drive cable 2 from the drive (Figure 5-31). 7. Remove the diskette drive cable. Figure 5-31. Removing the Diskette Drive Cable Reverse the preceding procedures to install the diskette drive.
Removal and Replacement Procedures 5.16 TouchPad Components TouchPad Components Spare Part Number Information The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models. The TouchPad components for Dual Stick notebook models consist of the TouchPad, TouchPad bracket, TouchButton board, and the pointing stick board.
Removal and Replacement Procedures 5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low insertion force (LIF) connectors on the TouchPad 2 and TouchButton board 3 (Figure 5-32). 6. Remove the TouchPad-to-TouchButton board cable. Figure 5-32.
Removal and Replacement Procedures 7. Remove the four TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, and TouchPad bracket to the palm rest (Figure 5-33). 8. Remove the TouchPad bracket 2, TouchButton board 3, and TouchPad 4 from the palm rest. Figure 5-33.
Removal and Replacement Procedures Stick notebook models have a different TouchPad ✎ Dual configuration. An additional cable, screw, and board must be removed. Steps 9 through 13 apply to Dual Stick models only. 9. Release the ZIF connector 1 on the pointing stick board to which the TouchButton board-to-pointing stick board cable is attached and disconnect the cable 2 (Figure 5-34). 10.
Removal and Replacement Procedures 12. Remove the five TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, TouchPad bracket, and pointing stick board to the palm rest (Figure 5-35). 13. Remove the TouchPad bracket 2, pointing stick board 3, TouchPad 4, and TouchButton board 5 from the palm rest. . Figure 5-35. Removing the TouchPad Components on Dual Stick Models Reverse the preceding procedures to install the TouchPad components.
Removal and Replacement Procedures 5.17 Display Release Assembly display release assembly is included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Turn the palm rest bottom side up with the speaker grilles facing forward. 4. Remove the two TM2.5 × 5.0 screws 1 that secure the display release assembly to the palm rest (Figure 5-36). 5. Remove the assembly 2 from the palm rest.
Removal and Replacement Procedures 5.18 Charger Board Charger Board Spare Part Number Information Charger board The charger board shield is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 285525-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14).
Removal and Replacement Procedures 3. Remove the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-37). 4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remove it. 5. Lift up on the back edge of the charger board 3 to disconnect it from the system board. 6. Remove the charger board 4 from the base enclosure. Figure 5-37.
Removal and Replacement Procedures 3. Remove the charger board (Section 5.18). 4. Disconnect the speaker cable 1 from the system board (Figure 5-38). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly. 6. Lift the front edge of the speaker assembly until it rests at an angle 3. 7. Slide the speaker assembly forward and remove it 4 from the base enclosure. Figure 5-38.
Removal and Replacement Procedures 5.20 Top Cover Top Cover Spare Part Number Information Top cover 285535-001 replacing the top cover, ensure that the microphone is ✎ When removed from the old top cover and installed on the new top cover. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) 2.
Removal and Replacement Procedures 3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosure (Figure 5-39). Figure 5-39.
Removal and Replacement Procedures 4. Turn the base enclosure top side up with the front facing forward. 5. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enclosure (Figure 5-40). 6. Lift the top cover straight up 2 approximately one inch, then slide it forward 3 until the microphone cable 4 is exposed. 7. Disconnect the microphone cable 5 from the system board. 8. Remove the microphone 6 from the top cover. 9. Remove the top cover from the base enclosure. Figure 5-40.
Removal and Replacement Procedures the top cover is removed, the system board-to-TouchButton ✎ After board cable can be removed. The system board-to-TouchButton board cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 10. Release the ZIF connector 1 to which the system board-to-TouchButton board cable is attached and disconnect the cable 2 from the system board (Figure 5-41). Figure 5-41.
Removal and Replacement Procedures 5.21 Fan Fan Spare Part Number Information Fan 285543-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. 5–54 Top cover (Section 5.
Removal and Replacement Procedures 2. Disconnect the fan cable 1 from the system board (Figure 5-42). 3. Remove the fan 2 from the base enclosure. Figure 5-42. Removing the Fan Reverse the preceding procedures to install the fan.
Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information System boards (do not contain memory) for use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and Presario 1500 models with config.
Removal and Replacement Procedures h. Top cover, microphone, and TouchPad cable (Section 5.20) i. Fan (Section 5.21) 2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive front alignment rail to the base enclosure (Figure 5-43). 3. Remove the front alignment rail 2 from the base enclosure. 4. Remove the two TM2.5 × 5.0 screws 3 that secure the optical drive rear alignment rail to the base enclosure. 5. Remove the rear alignment rail 4 from the base enclosure. Figure 5-43.
Removal and Replacement Procedures 6. Remove the following screws: ❏ TM2.5 × 5.0 screw 1 next to the PC Card assembly (Figure 5-44) ❏ TM2.5 × 5.0 screw 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.0 screw 3 next to the audio connectors Figure 5-44.
Removal and Replacement Procedures 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-45). 8. Slide the system board forward 2 and remove it from the base enclosure. Figure 5-45. Removing the System Board Reverse the preceding procedures to install the system board.
Removal and Replacement Procedures 5.23 Modem Cable modem cable is included in the Miscellaneous Cable Kit, ✎ The spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. Top cover (Section 5.20) g. Fan (Section 5.21) h. System board (Section 5.
Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing forward. 3. Remove the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-46). 4. Disconnect the modem cable 2 from the system board. 5. Remove the cable from the clips 3 on the system board. Figure 5-46. Removing the Modem Cable Reverse the preceding procedures to install the modem cable.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.94 cm 32.74 cm 26.75 cm 1.55 in 12.89 in 10.53 in Weight (varies by notebook configuration) with 15.1-inch display and Intel Pentium 4 processor with 14.1-inch display and Intel Pentium 4 processor with 15.1-inch display and Intel Celeron processor with 15.1-inch display and Intel Celeron processor 3.22 kg 7.09 lb 3.09 kg 6.82 lb 3.12 kg 6.87 lb 2.99 kg 6.
Specifications Table 6-1 Notebook (Continued) Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Suspend mode Power in Hibernation mode 14.4 V (8 cell) 29.7 W desktop 80 W on AC, 55 W on DC < 1000 mW < 100 mW Temperature Operating Nonoperating 10° to 35° C -10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating Nonoperating 6–2 10% to 90% 5% to 90%, 38.7° C (101.
Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating Nonoperating 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Nonoperating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate 1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min sweep rate product safety standards specify thermal limits for ✎ Applicable plastic surfaces.
Specifications Table 6-2 15.0-inch SXGA+, TFT Display Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nit typical 9.00 in 11.80 in 15.00 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1400 × 1050 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-3 15.0-inch XGA, TFT Display Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.00 in 11.80 in 15.00 in Pixel resolution Pitch Format Configuration 0.297 × 0.297 mm 1024 × 768 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-4 14.1-inch XGA, TFT Display Dimensions Height Width Diagonal 28.50 mm 21.49 mm 35.81 mm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical 11.22 in 8.46 in 14.1 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-5 Hard Drives 40 GB 30 GB 20 GB User capacity per drive1 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.
Specifications Table 6-5 Hard Drives (Continued) 40 GB 30 GB 20 GB 22,784 4 293 to 560 25,800 2 398 to 731 22,784 4 293 to 560 512 512 512 2 MB 512 KB 512 KB 4200 rpm 4200 rpm 4200 rpm 66.6 100 66.6 109 to 203 155 to 256 109 to 203 Physical configuration Cylinders3 Heads Sectors per track3 Bytes per sector Buffer size3 Disk rotational speed Transfer rate Interface max (MB/s)2 Media (Mb/s)3 2 System capability may differ. drive specifications may differ slightly.
Specifications Table 6-6 Diskette Drive Diskette size 3.5 inch Activity indicator On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per track High density Low density 18 (1.
Specifications Table 6-7 DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch .74 µm .59 in .
Specifications Table 6-8 DVD-RW Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.60 µm .59 in .047 in Access time Random Full stroke < 120 ms < 175 ms Audio output level Line-out, 0.7 to 0.
Specifications Table 6-9 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.6 µm .59 in .
Specifications Table 6-10 CD-RW Drive Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch .74 µm .59 in .047 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) 150 KB/s 5,520 KB/s 16.
Specifications Table 6-11 External AC Adapter Weight .85 lb .39 kg Power supply Operating watts Operating voltage Operating current Operating frequency range 90 W 110 to 240 VAC RMS 1.5 A RMS 50 to 60 Hz AC Table 6-12 8-cell, Li ion Battery Pack Dimensions Length Width Depth Weight 12.57 cm 8.79 cm 2.03 cm .44 kg 4.95 in 3.46 in 0.80 in 0.96 lb Energy Voltage Amp-hour capacity Watt-hour capacity 14.8 V minimum 3.7 Ah, typical 3.9 Ah minimum 53.2 Ah, typical 56.
Specifications Table 6-13 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-14 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use Cards may assert IRQ3, IRQ
Specifications Table 6-15 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer - OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 -
Specifications Table 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memory 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB 00100000 - 00FFFFFF Extended memory 58 MB 01000000 - 047FFFFF Super extended memory 58 MB 04800000 - 07FFFFFF Unused 2 MB 08000000 - 080FFFFF Video memory (direct access) 4 GB 08200000 - FFFEFFFF Unused 6
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit - 6 Receive - 3 Receive + 7 Unused 4 Unused 8 Unused Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y-Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Table A-5 External Keyboard/Mouse Pin Signal Pin Signal 1 Keyboard/mouse DATA 4 +5 VDC 2 Keyboard/mouse DATA 5 Keyboard/mouse CLK 3 Ground 6 Keyboard/mouse CLK Maintenance and Service Guide A–3
Connector Pin Assignments Table A-6 Parallel Pin Signal Pin Signal 1 Strobe* 10 Acknowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25 Signal ground *Signal is active low.
Connector Pin Assignments Table A-7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A–5
Connector Pin Assignments Table A-8 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground Table A-9 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground A–6 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B–2 Maintenance and Service Guide
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285542-001.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the optical drive to the computer (documented in Section 5.3) Figure C-1. TM2.5 × 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the connector cover to the base enclosure (documented in Section 5.8) Figure C-2. TM2.5 × 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 2 One screw that secures the display video cable ground loop to the heat spreader (documented in Sections 5.11 and 5.13) Figure C-3. TM2.5 × 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the display inverter cable ground loop to the heat spreader (documented in Section 5.13) Figure C-4. TM2.5 × 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the diskette drive to the palm rest (documented in Section 5.15) 2 TouchPad only models—Four screws that secure the TouchPad components to the palm rest (documented in Section 5.16) 2 Dual Stick models—Five screws that secure the TouchPad components to the palm rest (documented in Section 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger board and shield to the base enclosure (documented in Section 5.18) Figure C-6. TM2.5 × 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top cover to the base enclosure (documented in Section 5.20) Figure C-7. TM2.5 × 5.
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the optical drive front alignment rail to the base enclosure (documented in Section 5.22) 2 Two screws that secure the optical drive rear alignment rail to the base enclosure (documented in Section 5.22) 3 Three screws that secure the system board to the base enclosure (documented in Section 5.22) Figure C-8. TM2.5 × 5.
Table C-2 Torx T8 Metric 2.5 × 8.0 Screw Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the hard drive to the base enclosure (documented in Section 5.3) 2 Two screws that secure the LED cover to the base enclosure (documented in Section 5.9) 3 Five screws that secure the palm rest to the base enclosure (documented in Section 5.14) 4 Two screws that secure the top cover to the base enclosure (documented in Section 5.20) Figure C-9. TM2.
Table C-2 Torx T8 Metric 2.5 × 8.0 Screw (Continued) Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) Figure C-10. TM2.5 × 8.
Table C-3 Phillips Metric 3.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Figure C-11. PM3.0 × 3.
Table C-4 Phillips Metric 2.5 × 4.0 Screw Color Qty Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.5) 2 One screw that secures the mini PCI compartment cover to the base enclosure (documented in Section 5.6) Figure C-12. PM2.5 × 4.
Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 14.0 mm 2.0 mm 6.0 mm Where used: Four screws that secure the heat spreader to the base enclosure (documented in Section 5.11) Figure C-13. TM2.5 × 14.
Table C-6 Torx T8 Metric 2.5 × 9.0 Screw Color Qty Length Thread Head Width Silver 4 9.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the display assembly to the base enclosure (documented in Section 5.13) Figure C-14. TM2.5 × 9.
Table C-7 Phillips Metric 2.0 × 4.5 Screw Color Qty Length Thread Head Width Silver 1 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cable to the system board (documented in Section 5.23) Figure C-15. PM2.0 × 4.
Index 1394 jack 1–32 C A cables power cords 3–24, B–1 service considerations 4–2 caps lock light 1–38 CD-ROM drive OS loading problems 2–24 spare part number 3–17, 3–23, 5–7 specifications 6–12 CD-RW drive spare part number 3–17, 3–23, 5–7 specifications 6–13 Certificate of Authenticity label 1–40 charger board removal 5–47 spare part number 3–13, 5–47 charger board shield 3–18 Common Port Replicator, spare part number 3–24 Compaq Diagnostics 2–1, 2–7 components bottom 1–39 front 1–31 keyboard 1–35 left
Index right side 1–31 top 1–37 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector cover illustrated 3–18 location 1–39 removal 5–19 connector pin assignments external monitor connector A–5 headphone jack A–6 keyboard connector A–3 microphone jack A–6 modem connector A–2 monitor connector A–5 mouse connector A–3 network connector A–1 parallel connector A–4 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–6 S-Video A–3 USB connector A–2 connectors, service considerations 4–2
Index docking connector 1–39 docking station, troubleshooting 2–18 drive indicator light 1–38 drives, preventing damage 4–3 DVD-ROM drive OS loading problems 2–24 spare part number 3–17, 3–23, 5–7 specifications 6–10, 6–11 E Easy Access Buttons 1–37 EasyScroll 1–38 electrostatic discharge 4–4, 4–7 embedded numeric keypad 1–36 external monitor connector location 1–34 pin assignments A–5 F fan location 1–34 removal 5–54 spare part number 3–13, 5–54 features 1–27 feet illustrated 3–18 locations 5–13 Mainte
Index K keyboard illustrated 3–2 removal 5–22 spare part numbers 3–7, 5–22 troubleshooting 2–28 keyboard components 1–35 keyboard connector location 1–34 pin assignments A–3 keyboard-to-TouchPad cable disconnecting from the keyboard 5–24 disconnecting from the TouchPad 5–38 illustrated 3–20 L LED cover illustrated 3–2 removal 5–20 spare part number 5–20 left side components 1–33 Logo Kit, spare part number 3–24 M mass storage devices 3–22 memory expansion board removal 5–13 spare part numbers 3–17 memory
Index modem cable illustrated 3–20 removal 5–60 modem connector location 1–34 pin assignments A–2 monitor connector location 1–34 pin assignments A–5 mouse connector location 1–34 pin assignments A–3 N network connector location 1–34 pin assignment A–1 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18, 2–27 notebook specifications 6–1 num lock key 1–35 num lock light 1–37 numeric keypad 1–36 O operating system loading, troubleshooting 2–19 optical drive location 1–32 removal 5–7 s
Index processor removal 5–28 spare part numbers 3–13, 5–28 R real time clock (RTC) battery removal 5–18 spare part number 3–17, 5–18 rear panel components 1–33 removal and replacement preliminaries 4–1 procedures 5–1 right side components 1–31 RJ-11 jack location 1–34 pin assignments A–2 RJ-45 jack location 1–34 pin assignments A–1 RTC battery removal 5–18 spare part number 3–17, 5–18 S Screw Kit, spare part number 3–24 security cable slot 1–34 serial number 1–40, 3–1, 5–2 service considerations 4–2 spea
Index system board-to-TouchButton board cable disconnecting from the system board 5–53 disconnecting from the TouchButton board 5–37 illustrated 3–20 system memory map 6–20 Compaq Diagnostics 2–7 Computer Setup 2–2 docking station 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18, 2–27 operating system loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 T tools required 4–1 top components 1–37 top cover removal 5–50 spare part number 3–9, 5–50 TouchBut