MOTION COMPUTING M1200 AND M1300 TABLET PC USER GUIDE
Copyright Information Acrobat is a registered trademark of Adobe Systems Incorporated. Microsoft Windows, Windows XP, Windows XP Tablet PC Edition, and Windows Journal are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries. O2 Micro is a trademark of O2 Micro International Limited. Realtek is a trademark of Realtek Semiconductor Corporation. Intel and Pentium are registered trademarks and Centrino is a trademarks of Intel Corporation.
About This User Guide CAUTIONS, WARNINGS AND NOTICES The following notices are found in this User Guide: WARNING: Text set off in this way indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this way indicates that failure to follow directions in the Caution could result in damage to the equipment or loss of information.
Motion Computing M1200 and M1300 Tablet PC User Guide iv
Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs Thank you for deciding to purchase a Motion M1200 or M1300 Tablet PC from Motion Computing TM! Motion Tablet PCs combine the best features of desktop computing and notebooks with more power than any touchscreen or personal digital assistant (PDA) can provide.
Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs • • • • • • • • • • • • • • • • M-Series Digitizer Pen 256MB base RAM, upgradeable to 1GB; minimum 20GB hard drive Front panel status LEDs Front panel function Buttons Motion Dashboard for easy access to Tablet PC functions Screen rotation; handwriting and drawing recognition; voice recognition software; dual-head video controller Power switch On/Off; with Stand By and Hibernate modes AC Power Adapter and power cord I/O: Microphone in; Head
Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs PACKAGE CONTENTS Both the Motion M1200 or M1300 packages should contain the following Motion M-Series equipment: • • • • • • • • Motion M1200 or M1300 Tablet PC Pen, extra pen tips, and pen tip replacement tool AC Adapter, Power Cord, and AC Mini Plug Hard Top Cover Adjustable desktop stand Cloth for cleaning the display System software CDs (for a list of CDs, see Chapter 3 of this User Guide) Product documentation NOTE: Before discarding a
Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs SOME HINTS ABOUT WHAT TO DO FIRST Congratulations! By now you should have read the Installation Poster, started your Tablet PC, and initialized Windows XP. We recommend that you now take the following steps: NOTE: If you are reading this User Guide from our website, you may not have set up nor used a Tablet PC before.
Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs Play Inkball Practice your pen skills on this game found from Start, All Programs, Games, Inkball. Take the Tutorials When you start your Tablet PC, several Tutorials are offered to help you learn about its various functions, such as the Windows Journal, Tablet PC Input Panel, and Speech recognition. The Tutorials are short, quick, and informative and we highly recommend them as a starting place to begin a successful Tablet PC experience.
Chapter 1 Getting Started with Motion M1200 and M1300 Tablet PCs Microsoft Help and Resources Center Page You can find additional information about your Tablet PC and the Microsoft Windows XP operating system that may not be found in this User Guide in the Microsoft Help and Support Center. The Help and Support Center is installed on your Tablet PC. To access Help, select Start, then Help and Support.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware Chapter 2 Motion M1200 and M1300 Tablet PC Hardware This chapter describes the Motion M1200 and M1300 Tablet PCs, their components, LEDs, hardware, and accessories.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware OVERVIEW OF THE DISPLAY The following diagram shows the LEDs, buttons, connectors, and other components on the M1200 and M1300 Tablet PCs.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware Table 2-1 Tablet PC LEDs, Buttons, Connectors, and Other Components Pen holder Storage for the Motion M-Series Digitizer Pen Power LED Displays power status Battery LED Displays battery status Hard Disk Drive LED Displays Hard Disk Drive activity Wireless LED Displays wireless status (ON or OFF) and activity Escape Button Primary function (not programmable): Esc.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware CHASSIS AND HARD TOP Both Tablet PC chassis are constructed of magnesium alloy, which is lightweight, durable, and easy to maintain. The Motion M-Series Hard Top Cover is molded of a tough plastic. When snapped over the display, it protects it when the Tablet PC is not in use. It can be snapped onto the bottom for convenient storage. PEN The Motion M-Series Pen is a data-entry device designed in conjunction with both Tablet PC display screens.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware FRONT PANEL BUTTONS The front panel both Tablet PCs contain six buttons, described in Table 2-2. Most buttons have both primary and secondary functions. In addition, some may be re-programmed for other functions. Table 2-2 Default Button Functions Button Primary Function Secondary Function (Press Function + this button) Escape 3 Same as keyboard Esc key.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware TABLET PC LEDS The Tablet PCs contain status LEDs on the front panel (shown in the diagram) and over the battery case on the bottom of the unit. Tablet PC Front Panel LEDs Both Tablet PCs have four front-panel status LEDs: Table 2-3 Front Panel Status LEDs LED Description Status Power/Stand By Steady green Tablet PC is on Flashing green Tablet PC is in Stand By Battery Status See Table 2-4.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware Table 2-4 Front Panel Battery Status LED LED Battery Status Action Steady green Battery 100% charged (AC plugged in) None Steady amber Battery is charging (AC plugged in) None Steady red Battery is overheated or defective. Wait for the battery to cool. Replace the battery. Flashing green and amber Battery is discharging abnormally. Replace the battery Slow-flashing amber 10% battery charge (AC unplugged).
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware LABELS Most identification and system labels are located on the bottom panel of the Tablet PC. These include serial and model numbers as well as regulatory and approval labels. Some internal components, such as the modem, contain their own approval labels.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware ACCESSORIES You can order the following accessories from the Motion Computing website at www.motioncomputing.com/accessories. NOTE: You should order the Motion M-Series FlexDock, batteries, and Digitizer Pens from Motion Computing. Motion M-Series Desktop Stand The Motion M-Series Desktop Stand is an easel-like device that holds either Tablet PC in portrait or landscape mode.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware Motion M-Series Multi-Unit Battery Charger The Multi-Unit Battery Charger provides a quick and convenient way to recharge a 3- or 6-cell battery independent of your Tablet PC. It contains two charge bays with status LEDs on each bay and can simulaneously charge two batteries. It can recharge the 3-cell battery to 95% capacity in 1-3/4 hours and the 6-cell battery in 2-1/2 hours; it resumes charging automatically if power is interrupted.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware Motion M-Series Hard Top Cover and Portfolios • The Motion M-Series Hard Top Cover is constructed of molded plastic and is designed to protect the display when the the unit is not in use. One ships with each Tablet PC. It conveniently stores on the bottom of the unit. The illustration below describes how to attach and remove the Hard Top Cover. Hard Top Cover Tabbed Edge Smooth Edge Button End Smooth Edge Tablet PC To attach the Hard Top Cover: 1.
Chapter 2 Motion M1200 and M1300 Tablet PC Hardware For information about installing these Drives, see the documentation packaged with each Optical Disk Drive. For general information about using your Optical Disk Drives, see Chapter 4 of this User Guide. 256MB and 512MB Memory Upgrade Modules Additional memory modules improve performance and increase the battery life of both Tablet PCs.
Chapter 3 Motion M1200 and M1300 Tablet PC Software Chapter 3 Motion M1200 and M1300 Tablet PC Software Pre-loaded on both Motion Computing Tablet PCs is the Windows XP Tablet PC Edition operating system plus additional software applications, drivers, and utilities. These help you personalize and make the most of your Tablet PC and its features. This chapter describes the CDs, software, applications, and software features shipped with both Tablet PCs.
Chapter 3 Motion M1200 and M1300 Tablet PC Software Use the Recovery CDs when your system is completely down and you must completely re-install. This procedure will overwrite everything on your Motion M1200 or M1300. If possible, back up your data files onto a backup CD or diskette before running this procedure. To use the restore and recovery CD: 1. Turn on your Tablet PC. 2. If possible, back up your data files onto a backup CD or diskette. 3.
Chapter 3 Motion M1200 and M1300 Tablet PC Software MOTION APPLICATION SOFTWARE Both Tablet PCs contain software applications to enhance your Tablet PC, some developed solely by Motion Computing. Motion Dashboard An exclusive Motion Computing design for on both Tablet PCs, the Motion Dashboard makes many operations easy to identify and puts them in a single location for convenient access. To display the Motion Dashboard, press Hot Key #1.
Chapter 3 Motion M1200 and M1300 Tablet PC Software Tablet PC Input Panel To open the Tablet PC Input Panel, tap on the Tablet PC Input Panel icon located next to the Start button. From this window, you can enter data by hand, by soft keyboard, or by voice. The illustration below shows the Tablet PC Input Panel with the Text Preview window open. You can select this option from the Tools drop-down menu. NOTE: For more information about the Tablet PC Input Panel, see Chapter 4 of this User Guide.
Chapter 3 Motion M1200 and M1300 Tablet PC Software WINDOWS XP TABLET PC EDITION The Microsoft operating system is a fully-functional version of Windows XP Professional and adds the following pen-based computing features: Table 3-2 Windows XP Pen Functions Tablet and Pen Set properties for the Motion M-Series Digitizer Pen, Motion Settings Tablet PC buttons, and display screen Tablet PC Input Enter data with its writing pad, soft keyboard, and voice Panel recognition Windows Journal Hand-write documents,
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 4 Chapter Using Your Motion M1200 and M1300 Tablet PCs This chapter describes various procedures, settings, and functions you can perform with the Motion M1200 and M1300 Tablet PCs. INITIALIZING MICROSOFT WINDOWS XP Both Motion M1200 and M1300 Tablet PCs come with pre-installed software applications and drivers, including those for the Windows XP Tablet PC Edition operating system.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Windows Initialization Procedure IMPORTANT: You do NOT need Internet access to initialize Windows. When the Windows initialization procedure prompts you for this information, you can either select “Skip” or select the option that lets you set up Internet access later. 1. Before you start your Tablet PC, connect any USB keyboard to a USB port on the Tablet PC. This lets you enter information through the keyboard or keyboard touch pad.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Windows XP Please wait. Windows is starting up.... Loading your personal settings Applying your personal settings IMPORTANT: It is not necessary to connect to the Internet to activate your system. 16.Windows will load and may discover and install new hardware. When prompted, answer Yes or OK to install all hardware. 17.When the Tablet PC Tutorials appear, we recommend that you take them. However, you can access them later if you wish.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs applications open or any unsaved work, Windows XP prompts you to save it. You will lose any unsaved work. OPENING THE MOTION DASHBOARD In the following sections, you will be asked to open the Motion Dashboard. You can do this by pressing Hot Key #1, shown here, on the Tablet PC chassis. You can also access Dashboard by first selecting Start, then All Programs, and finally Motion Resources, where the Dashboard option appears.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Accessing Stand By from the Motion Dashboard Open the Motion Dashboard and then tap the Stand By button. Setting Up Stand By or Hibernate from the Power Button While not recommended, when you slide the Power button on your Tablet PC, it is factory set to shut down. You may want to change this so that when you slide the button, you access either Stand By or Hibernate. Both will save power and also let you return to your prior settings. To do this: 1.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Calibrating the Pen to Increase Its Accuracy Be sure to calibrate your Pen the first time you start your Tablet PC, then at other times if the onscreen pointer doesn’t seem to line up with the Pen tip. Each person who uses the Tablet PC set their own calibration; the Tablet PC stores these settings on a per-user basis. Calibration ensures the accuracy of the Pen and adjusts the Tablet PC display for different people. To open the calibration program: 1.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs display. To select something on the display, line up this pointer before you touch (tap) the Pen to the display surface. The digitizer under the Tablet PC display reads the position of the pointer, not where you touch the Pen to the display. CAUTION: Do not write on the Tablet PC display with ink pens or other pointed objects that could damage it.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Learning Pen Gestures to Increase Efficiency You may want to learn some pen gestures so you can quickly perform actions that otherwise require finding an icon or tapping a button: NOTE: Gestures work primarily in the Tablet PC Input Panel and the Write Anywhere feature. For more information about gestures, gesture symbols, and for handwriting tips, open the Tablet PC Input Panel, the Tools menu, then select Help, Help Topics.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs NOTE: For more information about Tablet PC Input Panel functions, see the Help menu under Tools on the Tablet PC Input Panel window. MAKING BEST USE OF THE TABLET PC INPUT PANEL The Tablet PC Input Panel keyboard and writing areas are key Tablet PC features you will use constantly to: • • • • Enter passwords Type titles in Journal documents Write or type E-mail messages Perform other writing tasks 1.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Input Panel Text Preview Window The Tablet PC Input Panel has a Text Preview window that lets you see a text transcription of what you have written before you send it to an active application: “Sending as Ink” (Handwriting and Drawings) from the Input Panel To transfer ink input to another application: 1. Open the Tablet PC Input Panel. 2. Close the Text Preview window by deselecting it from Tools. 3.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs ELIMINATING PAPER WITH WINDOWS JOURNAL Windows Journal is a mainstay of the Tablet PC feature suite, offering a way to take notes that makes paper writing pads obsolete.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs HAVE STICKY NOTES HANDY FOR JOTTING DOWN INFORMATION Sticky Notes are a convenient place to store things like names, phone numbers, simple maps, or other information that you would normally put on a paper note. And since they’re electronic, you can copy, and export them to other programs. Sticky Notes are kept in a numbered stack that you can browse through and discard when you’re through with them.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs CUSTOMIZING BUTTONS You can customize the Tablet PC buttons so they perform the functions that you want. The default button settings of all the buttons are described in Chapter 2 of this User Guide.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs ADJUSTING BRIGHTNESS FOR DIFFERENT LIGHTING SCENARIOS IDENTIFYING THE RIGHT AC POWER ADAPTER You may want to adjust the brightness level of the Tablet PC display for different lighting situations. • From the Motion Dashboard 1. Open the Motion Dashboard. 2. Adjust the desired brightness level on the Display Brightness slider. • From the Tablet and Pen Settings Window 1.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Reading Battery Power from the Battery Gauge Turn the Tablet PC over to view the battery gauge on the bottom of the Tablet PC. Press the button next to the underside battery gauge. If all five LEDs are green, the battery is fully charged. Reading Battery Power from the Power Meter 1.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 1. Right-click on the Power/Battery icon in the System Tray, located in the lower right-hand corner of the display window. Tap Adjust Power Properties in the menu. This opens Power Options Properties. Or, go to the Control Panel and select Power options. 2. Under Power Schemes, tap the down arrow to display a list of schemes. 3. Select Max Battery as your power scheme. 4. Tap apply.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 8. With the replacement battery close at hand, push the battery release latch on the bottom of the Tablet PC to eject the internal battery. 9. Insert the new battery until you hear the latch click, which ensures the new battery is correctly seated. CAUTION: To avoid damage to the Tablet PC, install only Motion Computing batteries, which are specially designed for the Tablet PC.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 6. To check that the Memory Upgrade has installed successfully, select Start, My Computer, View System Information. The General tab shows the amount of RAM (memory) installed in your system. NOTE: If the amount of RAM shown and the actual RAM differ, the Memory Upgrade module may not be seated properly. Repeat Steps 1-5, taking care to re-seat the module correctly.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs CLONING AND EXTENDING YOUR DISPLAY FOR ADDITIONAL VIEWING The Tablet PC has a Dual Head Video Controller that allows you to clone the Tablet PC display or extend it to a second monitor or external device, such as a projector.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs d. Tap Monitor + Notebook (clones the image to the external monitor from the Tablet PC). e. Tap Apply. Example: You can have the Tablet PC display to the larger screen of your monitor or to an overhead projector and retain the handwriting and drawing capabilities of the Tablet PC. For example, you can open a Word document and the Tablet PC Input Panel and apply handwritten notes during a presentation. For Extended Desktop a.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs SETTING UP A WIRELESS CONNECTION Wireless network access points are available in airports, public businesses, such as coffee shops, as well as in private corporations. With the proper hardware, you can even have a wireless access point at home. Each access point may provide various levels of security and may require passwords and fees for connection.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 3. Right-click Wireless Network Connection. 4. Tap View Available Wireless Networks. 5. Tap Advanced. 6. Repeat Steps 3-7 in the previous procedure. SETTING UP SPEECH RECOGNITION FOR DICTATION To set up speech recognition for dictation: NOTE: The Tablet PC works best for dictation if you use a high-quality, headset microphone. 1. Plug a microphone into your Tablet PC. 2.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 2. Under the Devices tab, tap the down-arrows to change the Colors or Screen area. 3. Tap OK or Apply. The screen will blank out for a few seconds. Then a message appears stating that your desktop has been reconfigured and asking you to confirm the settings. 4. To confirm the settings, tap OK. Otherwise, the display will automatically return to the previous settings in 15 seconds.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Setting the BIOS Passwords CAUTION: We strongly recommend that you write down your password(s) and keep it in a location that is in appropriate to your work environment. If you enter a wrong BIOS System password several times, you will be locked out of the system until you enter the correct password. If you become locked out, you can restart the Tablet PC and retry the password again. You can repeat this procedure as many times as needed.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs • Discard Changes • Save Changes 12.Select the desired action. 13.Confirm the selection by double-tapping Yes. Hard Disk Drive (HDD) Password To set up a password to start the Tablet PC (no one can access the information on the Hard Disk Drive of the Tablet PC even if it’s removed and installed in another Tablet PC): 1. Start the Tablet PC. 2. When the Motion Computing Splash Screen appears, quickly press Hot Key #2.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs 12.Type in the Current Password. 13.Leave the space blank next to Enter New Password. 14.Tap Enter. 15.Leave the space blank to Confirm New Password. 16.Tap Enter. 17.When the Security screen appears, the HDD Password should be Clear CARING FOR YOUR TABLET PC AND ITS ACCESSORIES The Tablet PC display and chassis are designed to be very durable.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs • Protect the display surface from unnecessary contact by using the Hard Top cover or a portfolio when transporting the Tablet PC. • Avoid exposing the display to direct sunlight for long periods of time. Replacing the Pen Tips Normal use eventually wears down the Pen tip, so the Pen ships with extra tips and a tool for replacing them. To remove the pen tip: 1. Grasp the old tip with the silver ring of the replacement tool. 2.
Chapter 4 Using Your Motion M1200 and M1300 Tablet PCs Traveling by Air • Prepare for airport security by charging the battery in the event Security asks you to start the Tablet PC. • Have it hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector. • Either turn off or place the Tablet PC in hibernation for takeoff and landing. Requirements for Disabling Wireless • The FAA requires that wireless operations be suspended before boarding the plane.
Appendix A Regulatory Compliance Notices A Appendix Regulatory Compliance Notices REGULATORY COMPLIANCE NOTICES Electromagnetic Interference (EMI) is any electromagnetic disturbance that interrupts, obstructs, or otherwise degrades or limits the effective performance of electronics or electrical equipment.
Appendix A Regulatory Compliance Notices FEDERAL COMMUNICATIONS COMMISSION NOTICE Unintentional Emitter per FCC Part 15 The rating label on the Motion M1200 and M1300 Tablet PCs and Motion M-Series FlexDock shows which class (A or B) the Tablet PC falls into. Class B devices have an FCC logo ( ) or FCC ID on the label. Class A devices do not have an FCC ID on the label. Once you determine the class of the device, refer to the following corresponding statement and to the FCC notices in this appendix.
Appendix A Regulatory Compliance Notices • Consult the dealer or an experienced radio/television technician for help The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • • • • • Model numbers: T001 (Motion M1200) and T002 (Motion M1300) Company name: Motion Computing, Inc.
Appendix A Regulatory Compliance Notices Internal Modem Motion M1200 and M1300 Tablet PCs have an internal modem that has been tested to comply with FCC Standards and that complies with FCC Part 68 Reg. No: 5ZXMUL-36273-FB-E; AC REN:0.1B; USOC:RJ11; DOC REN:.0.0. The FCC compliance label is located on the internal modem installed in the Tablet PC.
Appendix A Regulatory Compliance Notices • EN 55024 — Information Technology Equipment-Immunity characteristics - Limits and methods of measurement • EN 61000 3-2 - Electromagnetic compatibility (EMC)-Part 3: Limits Section 2: Limitations for harmonic current emissions (Equipment input current up to and including 16 A per phase) • EN 61000 3-3 - Electromagnectic compatibility (EMC) - Part 3: Limits - Section 3: Limitations of voltage fluctuations and flicker in low-voltage supply systems for equipment with
Appendix A Regulatory Compliance Notices Deutschland: A license is required for outdoor installations. Check with reseller for procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. France: Restricted frequency band: only channels 10 and 11 (2457 MHz and 2462 MHz respectively) may be used in France. A license is required for every installation, indoor and outdoor.
Appendix B Troubleshooting and Support Appendix B Troubleshooting and Support All Motion Computing Tablet PCs have passed a rigorous series of performance and quality-control tests, but now and then a problem may occur. If you don’t see a solution among the following system and software issues, check the Support Options listed at the end of this chapter or go to our website at www.motioncomputing.com/support.
Appendix B Troubleshooting and Support PROBLEM POWER (CONTINUED) The display goes black while the Tablet PC is still turned on. CAUSE SOLUTION The Tablet PC system has gone Slide the Power switch for about a into Stand By after sitting idle for a second to resume operations. period of time. (In this state, the power LED flashes green.) System has gone into low-battery Slide the Power switch for about a Hibernation. (In this state, the second to resume operations. power LED is off.
Appendix B Troubleshooting and Support PROBLEM DISPLAY (CONTINUED) The screen is unreadable or distorted. PEN The Tablet PC digitizer screen doesn’t respond to the plastic stylus I use on my PDA. I have the Tablet PC Input Panel open, but a few seconds after I write, my writing disappears. CAUSE SOLUTION Screen resolution and/or color quality are set incorrectly. Reset resolution to 1024 x 768 and color quality to 32-bit by opening the Motion Dashboard, Graphics Properties, then the Schemes tab.
Appendix B Troubleshooting and Support PROBLEM PEN (CONTINUED) The Pen button doesn’t work. I can’t get it to right-click. CAUSE SOLUTION • Re-activate the right-click • The right-click option for the option: Double-click the Tablet Pen button may be deactivated. and Pen icon, select Pen • You may not be correctly timing Options, and reselect Use pen clicking the Pen button and tapbutton to right-click. Select ping the Pen on the display. Apply, then OK.
Appendix B Troubleshooting and Support PROBLEM OPERATING SYSTEM I’ve forgotten my BIOS password and can’t access my system. CAUSE SOLUTION The Tablet PC will let you enter a certain number of incorrect passwords (five) before it locks the system. Turn the Tablet PC off and back on and try entering your password (you can do this as many times as needed). If you have forgotten your password, contact your Motion Computing reseller or Motion Technical Support for information about unlocking your system.
Appendix B Troubleshooting and Support FAQS How long will the battery stay charged? This can vary according how you’re using the Tablet PC, but a new, fully charged standard Motion M-Series 6-cell battery can last 3-4 hours. Can I make the battery charge last longer? • Change to the Max Battery power scheme (right-click on the Power/ Battery icon in the System Tray--located in the lower-right corner of the display window--and tap Adjust Power Properties; under Power schemes, tap Max Battery).
Appendix B Troubleshooting and Support Motion Computing M1200 and M1300 Tablet PC User Guide xiii
Appendix B Troubleshooting and Support Why doesn’t the Tablet PC or FlexDock have parallel, serial, or PS2 (mouse) ports? Microsoft Tablet PC certification requires the system to be completely Grab-and-Go—that is, to be able to dock with and undock from all accessories without putting the system into suspend or shutting it down.
Appendix B Troubleshooting and Support RMA Process (Warranty Service) To request warranty service, contact Motion Technical Support at our toll-free number, 866-322-9783. If Motion determines a return is necessary, you will be given an RMA (Return Material Authorization) number, as well as packing and shipping instructions. Motion Computing will complete the repair within 48 business hours and return it by twoday air shipment.
Appendix C Safety Appendix C Safety Motion Computing Tablet PCs are designed to optimize safety, minimize strain, and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the User Guide as well as on the product labels.
Appendix C Safety • Before you clean your Tablet PC, it is best to turn it off, unplug it from its power source, and remove the battery. • You can use a soft, dry cloth to clean the display. One is supplied with your Tablet PC. You can use a window-type cleaning product on the display, but DO NOT spray it directly onto the display. Instead, spray the cloth and then wipe the display. • Do not push objects into air vents or openings of your Tablet PC.
Appendix C Safety • The touch pad on the Motion M-Series Keyboard changes the way you use your hands and wrists, so work with it occasionally as a break from the keyboard or mouse. PRESSURE OR IMPACT DAMAGE • Do not apply heavy pressure to the Tablet PC or subject it to strong impact. Excessive pressure or impact can cause damage to components or otherwise cause malfunctions. • Do not drop your Tablet PC or subject it to other mechanical shocks.
Appendix C Safety Charging the battery outside this range may harm battery performance or reduce battery life • Power Input: Power the Charger only with a Motion M-Series AC Adapter (supplied with both the Battery Charger and the Tablet PC) or the Auto/Plane Adapter for the Motion M-Series (purchased separately). Failure to do so could damage the Charger and void the warranty. • User Serviceability: Do not disassemble the Charger. It contains no user-serviceable parts.
Appendix D Motion M1200 and M1300 Specifications D Appendix Motion M1200 and M1300 Specifications Motion M1200 and M1300 Tablet PCs CPU Motion M1200: Intel Pentium III Processor-M, ULV* 866 MHz Motion M1300: Intel Pentium III Processor-M, ULV* 900 MHz *ULV=Ultra Low Voltage Chipset Motion M1200: Intel 830MG Motion M1300: Montara GM System Memory 256MB base RAM (maximum 1GB); two PC133 SODiMM sockets System Storage (Hard Disk Drive) Available configurations: minimum 20GB, upgradeable I/O Micropho
Appendix D Motion M1200 and M1300 Specifications Docking Motion M-Series FlexDock docking station. Features include: microphone-in; headphone out; DC power in; three USB ports (M1200=USB 1.1; M1300=USB 2.
Appendix D Motion M1200 and M1300 Specifications Immunity EN55024 Safety UL and cUL, UL1950 CSA C22.
Appendix E Limited Warranties Appendix E Limited Warranties LIMITED PRODUCT WARRANTY Warranty Disclaimer EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, MOTION COMPUTING MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD.
Appendix E Limited Warranties Limitation of Liability IF YOUR MOTION COMPUTING PRODUCT FAILS TO WORK AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. MOTION COMPUTING’S MAXIMUM LIABILITY IS LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
Appendix E Limited Warranties you with a replacement product of Motion Computing’s choosing that is at least equivalent to your Motion Product in performance. Motion Computing reserves the right to elect, at its sole discretion, to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. THIS IS YOUR EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCTS. To obtain warranty service, please contact Motion Computing at www.motioncomputing.com/ support.
