S1000R User Guide [UG template version 16a] sprint_commscope_S1000R_ug_en_112016_d1
Table of Contents Introduction ............................................................................................................................................. 1 Using this guide ............................................................................................................................... 2 Getting Started ................................................................................................................................ 3 What's in the box..........................
Introduction The S1000R is a variant of CommScope’s S1000 platform that uses LTE relay for backhaul connection to Sprint’s core network. The S1000R combines S1000 hardware with Sercomm’s Customer Premise Equipment (CPE) module. The CPE module provides access to user equipment through the backhaul. The S1000’s WAN Ethernet port connects to the CPE module’s LAN Ethernet port internally, providing data communication, management and packet forwarding.
Using this guide This user guide introduces you to the services and features of the S1000R. The guide is divided into the following chapters: ● Getting Started ● Configuring the S1000R Router ● Using the S1000R ● Troubleshooting ● Safety information It is important that you read each section and note any special requirements before you use the device. Please read the Safety information to learn about how to safely use your device.
Getting Started This chapter describes the contents of the box and setting up your S1000R. ● What's in the box ● Setup at a glance ● Setting up your S1000R ● Begin Self-Installation NOTE: When you complete this section, configure WiFi and other services in Configuring the S1000R Router. What's in the box Ensure that the following items are in the box, along with the Quick Start Guide.
Setup at a glance The following diagram shows a typical S1000R setup. Place the unit on its side on a flat surface to expose the bottom of the unit.
Setting up your S1000R Follow these steps to install your S1000R inside your office or other location. Place the unit The following diagram shows a typical placement of an S1000R in a building. Place the device: ● In an elevated location, such as the top of a bookshelf or on a window sill. ● Position the 5 LEDs away from the window to maximize accessibility to Macro signals ● Within reach of an electrical outlet NOTE: Do not put the device next to any devices that may cause radio interference.
Connect the external GPS antenna 1. Connect the external GPS cable to the GPS port on the bottom of the unit. 2. Position the GPS antenna module on a flat surface near a closed window. NOTE: You may defer step 2 until after the unit has been placed upright in the next section. Do not place the GPS antenna: ● Outdoors; it is not weatherproof. ● Behind large, heavy objects such as furniture; doing so could affect the signal.
Connect the power supply 1. Plug the power supply connector into the black power port. Stand the unit upright and carefully move all cables so they come out of one long end of the unit. There is room for cables to come out from beneath the unit once it is placed upright. 1. Plug the other end of the power cable into an available electrical outlet. (We recommend a surge protected outlet.
Begin Self-Installation When you power on your S1000R for the first time, it will go through an automated setup sequence. 1. During boot-up the device LEDs will be solid green for a few seconds during initial hardware tests. This takes approximately 8 to 10 seconds. 2. The WAN LED will turn solid green; all other LEDs will be OFF. This takes approximately 8 to 10 seconds. 3. The WAN LED will stay solid green; all other LEDs will blink red. NOTE: Steps 1 through 3 are expected behavior. 4.
Configuring the S1000R Router This section describes how to configure the S1000R's internal router. Use the router to configure WiFi settings. ● Logging in to the router ● Configuring WiFi service NOTE: To access the internal router, connect a computer to the LAN port on the bottom of the unit. Logging into the router 1. Connect a computer to the LAN port. 2. Start the computer. (If it is already running, restart it.) 3. In a web browser, enter the following URL: http://192.168.16.
Home page When connected to the router, the Router Status screen appears as shown below. Main menu The main menu, on the top of the screen, contains a menu bar to access the major screens. The main menu also contains the following buttons: ● Log Out - When finished, click this button to log out. ● Help - Located at the bottom of the screen, click to view help for the current screen. Navigation and data input Use the menu bar on the top of the screen and the browser’s Back button to navigate.
Basic Settings The Basic Settings tab allows you to enable and configure the two radios available in the S1000R. Radio 1 has a frequency of 5.0 GHz and Radio 2 has a frequency of 2.4 GHz. Parameter Description Enable Radio Enable or disable Radio 1 and Radio 2 The following options are supported on Radio 1: ● IEEE 802.11ac ● IEEE 802.11n ● IEEE 802.11a Operating Mode The following options are supported on Radio 2: ● IEEE 802.11n ● IEEE 802.11g ● IEEE 802.
Check/uncheck the box to enable/disable auto channel scan. Auto Channel Scan This field shows the list of available channels under the respective radio. Channel Number NOTE: To select a channel manually, the Auto Channel Scan option must be disabled. Automatically selected based on the selected channel. NOTE: For 2.4 GHz radio, this configuration will be enabled for selected channels, allowing the user to optionally select "Above Control Channel", or 'Below Control Channel".
Multiple SSID Setup The router supports twelve SSIDs. Eight SSIDs are Private and user configurable; four are Public and configured only by the Operator. ● Click Multiple SSID Setup. NOTE: Public SSIDs can only be enabled or disabled in the router. Public SSIDs are configured from the Operator. Parameter Description SSID The name of the network to which a device associates. Enable To enable/disable a SSID, check/uncheck the box for the SSID. Click Apply.
This feature can be used to restrict the number of connections per SSID. A minimum of one station and a maximum of 128 stations can be specified per SSID. Max. Stations Per Radio The maximum stations per radio is for the number of radios and not for SSIDs. For example, if the value of Max. Stations Per Radio is configured for 5, the maximum stations allowed for that SSID is 5 + 5, or 10 stations. To edit an SSID 1. Find the SSID you want to modify, disable it (uncheck the Enable box), then click Edit. 2.
The name of the network to which a device can associate. SSID must be in the range of 1 to 32 characters, and must be unique. SSID NOTE: If you want to change the name of the SSID, change the text of the SSID text box, then click Save Changes. All SSID values will remain the same; only the name will change. Wireless Security The security mode in which the SSID is currently operating.
- Personal Passphrase Password required to associate with AP. This can be 863 ASCII characters. Group Re-keying interval The period of time between automatic changes of the group-key with the devices on the network. SSID IP configuration To configure the IP address and subnet for an SSID, navigate to Advanced -> LAN IP Setup. On this page, you can view the various subnets, including the default IP address range and subnet mask, for every WiFi SSID.
Subnet Mask The configured subnet mask for the router in the SSID This is calculated by the router based on the IP Address. Format: Default: 255.255.255.0 Starting IP The starting range of the reserved pool of IP Addresses for this SSID. Ending IP The ending range of the reserved pool of IP Addresses for this SSID. Edit Click this button to edit the configuration for the SSID.
Specifies the time in which a beacon packet must be broadcast. Beacon Interval By default, all the SSIDs will be beaconing at an interval of 100msec. (Range: 50 msec to 3500 msec) This defines the strength of the signal being transmitted from a radio. Transmit Power By default, both the radios will be transmitting at the highest Transmit Power. This option allows the Auto Channel Selection (ACS) mechanism to either select/unselect DFS channels.
Parameter Description Add a MAC Address To add a MAC address in the list, enter a valid MAC address in the text field provided under a SSID and click Add. List of MAC Addresses Displays the list of MAC addresses added. This option is used to select the operation for the MAC addresses added in the list.
Using the S1000R This chapter describes how the S1000R works at a high-level, and provides maintenance guidelines. ● How the S1000R works ● Maintenance How the S1000R works ????? Maintenance With normal use, S1000R is maintenance-free. Follow the recommendations below to ensure that it runs optimally. Ventilation The S1000R has ventilation slots that work best if you don’t block the flow of air to them.
Troubleshooting This chapter contains tips and procedures to help you troubleshoot your S1000R. ● Router connection problems ● LED quick reference ● Using LEDs ● Resetting the S1000R ● FAQs ● Getting help Router connection problems If you cannot connect to the S1000R router, there may be a problem with the router, use the following procedures to diagnose the problem.
LED quick reference The S1000R has a set of LEDs specific to Data services. Using LEDs Use the LEDs to troubleshoot your device. LED Display pattern Action to take Solid Green None. The LTE backhaul is operational with good signal quality. Solid Red The LTE backhaul is non-operational. Contact Customer Support as described in Getting help. Blinking Red The LTE backhaul is operational but with low signal quality. Contact Customer Support as described in Getting help. Off Wait.
Solid Red The IPSec tunnel to the Operator's core network is down, or has not established a connection (more than 15 minutes), or a hardware error occurred during startup. Contact Customer Care as described in Getting help. Blinking Red Wait. The IPSec tunnel to the Operator's core network is establishing a connection. Off Wait. The software is loading. Solid Green None. The GPS has acquired a lock and is ready. Solid Red GPS error.
Resetting the S1000R The S1000R has a RESET button on the bottom of the unit, as shown in the following diagram. If your S1000R operates properly for an extended period and the WAN LED suddenly starts blinking red, the S1000R may have a problem requiring a reset. To reset, push the RESET button for at least 10 seconds. After resetting, your S1000R goes through an automated setup sequence. Refer to Begin Self-Installation for the setup sequence.
FAQs Why does the S1000R need an external GPS antenna? The S1000R uses an external GPS antenna so that it can: Synchronize properly with the rest of the Operator's network. Determine and select the correct radio frequencies available in your area so that the S1000R uses the correct ones. What should I do if the GPS fails to acquire a lock? If the GPS LED does not turn solid green after 2 hours, call Customer Care as described in section Getting help.
Safety information This chapter contains safety information for your S1000R. General precautions ● Dust the S1000R occasionally to keep air vents clear of debris. Do not wash it. ● The S1000R has ventilation slots that work best if you don’t block them. Keep the S1000R at least 2 inches (5 cm) from walls and other surfaces to ensure proper air flow. ● Do not operate the S1000R in an extremely dusty or humid environment. ● Avoid placing the S1000R near radiators or other heating sources.
For more information, see the publication Femtocells and Health at femtoforum.org or visit the FCC website at fcc.gov. FCC Part 15 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.