User Guide Copyright © Airvana, Inc.
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Contents DRAFT How AIRAVE works ................................................. 5 Setting up AIRAVE................................................... 6 Checking AIRAVE’s status....................................... 8 Troubleshooting ..................................................... 10 Setup at a glance................................................... 11 Configuring the AIRAVE router .............................. 12 FAQ........................................................................
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How AIRAVE works AIRAVE™ is a femtocell, a personal base station with a radio unit that is similar to a cell tower radio. Femtocells use a low-power antenna to transmit voice and data cellular signals in your home or small office. Femtocells give you better cellular coverage, which means a stronger signal and improved voice quality. Also, data applications on smartphones, such as mobile e-mail devices, work faster. AIRAVE connects to your mobile operator’s network through your broadband internet connection.
Setting up AIRAVE NOTE: See the Getting Started poster for detailed illustrations on setting up AIRAVE. Check what’s in the box: AIRAVE 1 External GPS antenna Ethernet cable Power adapter (AC100V) Getting Started & User Guide Place AIRAVE near an exterior window and near your broadband modem/router. DRAFT NOTE: Do not place AIRAVE: 2 3 • • • Within two feet of major electrical appliances. In direct sunlight. Within two feet of heat or a heating device.
4 Observe AIRAVE’s LEDs as it starts up: • • • • All indicators light up. Broadband, Mobile, and GPS blink and then turn solid green when the component is ready. VoIP Phone only lights up if you have subscribed for phone service. Voicemail will light up later when a message is available. Voicemail NOTE: It may take AIRAVE up to 30 minutes to pick up a GPS signal the first time you power it on. Subsequent startups take 10 minutes or less.
Checking AIRAVE’s status The following LEDs convey AIRAVE’s status. See “Troubleshooting” on page 10 for other indicator behavior. DRAFT .
Indicator Color Solid color Slow blink Fast blink Off Broadband Green Connected to the internet Acquiring connectivity or starting up N/A N/A Amber POST failed or hardware problem Service down has lasted 30 minutes N/A No power or LED is defective Amber AIRAVE cannot pass a hardware self test. Call Customer Support as described in “Need help?” on page 28.
DRAFT Troubleshooting If this LED... Displays… Take this action... VoIP Phone Slow blink green If this persists, call Customer Support as described in “Need help?” on page 28. Solid amber Plug the telephone line into a cordless phone and restart AIRAVE. You must cancel your land line service to plug AIRAVE directly into a telephone wall socket.
Setup at a glance DRAFT — 11 —
Configuring the AIRAVE router DRAFT AIRAVE contains a built-in router. Usually, you can plug AIRAVE into your broadband modem/router without performing any additional steps. However, you may need to configure the AIRVAVE router to work with your ISP modem or modem/router. The following table lists typical ISP setups and actions to take so that the AIRAVE router works with your existing ISP setup.
Adding the ISP username and password If you are using a DSL modem and AIRAVE cannot connect to the internet, you may need to enter your internet service provider (ISP) account username and password so that the AIRAVE router can connect to the internet. NOTE: Before you begin, obtain your ISP username and password. Contact your ISP provider if you do not have this information. 1 Connect a computer to one of the AIRAVE’s LAN ports. 2 Enter the following path in your web browser: 192.168.1.
Enter username admin and password admin. Click OK. 4 Click the Setup tab on the Router status page menu bar. Click WAN Settings. 5 Ensure that Yes is selected in the Does Your Internet Connection require a Login? field.
6 Enter your ISP user name (replacing the default Guest user name) and password. Click OK. 7 Accept the defaults in other fields on the screen. Click Submit. 8 Observe the Broadband LED. When it is sold green, your internet connection is available. If the LED is not solid green, contact Customer Support as described in “Need help?” on page 28.
d Check the router status to view the IP address setup. If the router’s IP address range is: – 192.168.1.x, this range conflicts with AIRAVE. Go to step 2. – A different range, the problem is not due to IP address conflict. Contact Customer Support. 2 Connect a computer to one of the AIRAVE’s LAN ports. 3 Enter the following path in your web browser: 192.168.1.1 DRAFT The login dialog box appears. 4 Enter username admin and password admin. Click OK.
Click the Advanced tab on the Router status page menu bar. Click LAN IP Setup to display the following page: 6 In the LAN TCP/IP section, change the value in third box of the IP address. NOTE: Record this new IP address. You use it whenever you log in to the AIRAVE router.
In the User Router as DHCP Server section, change the IP address range by changing the last two boxes in the Starting IP address and in the Ending IP address fields. In the following example, the new router LAN IP Address is 192.168.17.1, and the range for devices attached to the AIRAVE router is now 192.168.17.2 through 192.168.17.254.
8 Click Apply. The following dialog box appears: 9 Click OK. 10 Reboot the computer to implement the IP address changes. 11 If you have any devices attached to AIRAVE, you must stop and restart them so that they pick up a new IP address. your web browser: 192.168.15.1 — 19 — DRAFT 12 If you log in to the AIRAVE router again, use the new IP address.
FAQ Why does AIRAVE need a GPS antenna? AIRAVE has a GPS antenna so that it can: • • • Synchronize properly with the rest of your service provider’s network. Provide its location for emergency calls. Determine and select the correct radio frequencies available in your area so that AIRAVE uses the correct ones. Why does AIRAVE need an external GPS antenna? The external antenna is only used if the internal GPS antenna cannot lock on the satellite signal.
AIRAVE care With normal use, AIRAVE is maintenance free. See the following recommendations to ensure that it runs optimally. Ventilation AIRAVE has ventilation slots that work best if you don’t block them. Keep AIRAVE at least two inches from walls and other surfaces to ensure proper air flow. Cleaning Dust AIRAVE occasionally to keep air vents clear of debris. You do not need to wash it.
Safety information Emergency call limitations AIRVAVE supports emergency 911 (wireless 9-1-1 service) unless the device loses electrical power or internet access. If there is an electrical power outage, internet service failure, or other mobile service disruption, you may not be able to rely on AIRAVE to make emergency 911 calls. AIRAVE may work if you have an Uninterruptible Power Supply (UPS) backup system. NOTE: Unregistered/unauthorized users can make emergency 911 calls over AIRAVE.
FCC notices • Changes or modifications not expressly approved by Sprint could void the user's authority to operate the equipment. • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Your broadband connection speed • • AIRAVE supports up to six simultaneous voice calls or a combination of voice calls and data sessions. AIRAVE can receive data and voice calls at a speed of 3Mbps and send data and voice calls at a speed of 1.8Mbps. DRAFT AIRAVE’s actual transmission speed is only as fast as your maximum broadband connection speed. Internet congestion, the number of users on your provider’s network, and other factors can decrease your actual broadband connection speed.
Product specification This section describes technical details about the product. Description Air Interface CDMA-2000 1x-EVDO CDMA-2000 1x-RTT Frequency Band CDMA-2000 1x-EVDO Service Radio US PCS (Band Class 1) Supported Channel Numbers (N): N =25, 50, 75..1175 – Transmit Frequency = 1930 + 0.05*N MHz – Receive Frequency = 1850+ 0.
DRAFT Item Description Frequency Band CDMA-2000 1x-RTT Beacon US PCS (Band Class 1) Supported Channel Numbers (N): N =25, 50, 75..1175 – Transmit Frequency = 1930 + 0.05*N MHz – Receive Frequency = 1850+ 0.05*N MHz RF Output Power Level CDMA-2000 1x-RTT Beacon Range: +10dBm to -30dBm Tolerance: +/-2dBm Capacity Number of Simultaneous 1x-RTT Users: 6 Number of Simultaneous 1x-EVDO Users: 6 CDMA-2000 1x-EVDO Data Rate Maximum Downlink Data Rate: 3.1 Mbps Maximum Uplink Data Rate: 1.
Item Description Interface External GPS antenna connection port: MCX WAN Port Interface Type: 10/100BASE-T Connector: RJ-45 LAN Ports: 2 Interface Type: 10/100BASE-T Connector: RJ-45 ATA Telephone Port: Connector: RJ-11 DC Power Supply Port: 2.
Need help? If you need help with AIRAVE, please contact us. 24/7 AIRAVE Customer Support Line: 1-866-556-7310 (toll free) Phone Product support and documentation are available online at the AIRAVE web site: www.sprint.
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