Nucleus® CR110 Remote Assistant User Guide Front and back cover CR110 Iss 3 01.
Symbols 195993 Iss3 CR110 user guide 01.nu.indd 2 Note Important information oradvice.Can save inconvenience. Tip Time saving hint orsaves inconvenience. Caution (no harm) Special care to be taken to ensure safety and effectiveness. Could cause damage to equipment. W arning (harmful) Potential safety hazards and serious adverse reactions. Could cause harm to person.
Contents Introduction ....................................................................................................... 7 Purpose of this guide ................................................................................. 7 Cochlear Nucleus CR110 Remote Assistant .......................................... 7 G etting to know your remote assistant ....................................................... 9 Remote assistant components ................................................................
Using the Hard Reset button................................................................. 38 Personalising settings.....................................................................................39 Personalising your processor settings .................................................. 40 Locking and unlocking your processor buttons ........................... 40 Changing the telecoil and microphone mixing ratio ................... 41 Changing the audio accessory and microphone mixing ratio ...
Other information ..........................................................................................65 Your warranty and registration form ....................................................65 Technical information ..............................................................................65 Specifications ......................................................................................65 Environmental conditions .................................................................
195993 Iss3 CR110 user guide 01.nu.
Introduction Purpose of this guide This user guide helps recipients, parents and carers understand how to use and maintain the Cochlear™ Nucleus® CR110 Remote Assistant. It provides instructions for using the remote assistant to communicate with the Cochlear™ Nucleus® CP810 Sound Processor. The CP810 and CR110 Troubleshooting Guide provided with your processor documentation helps you identify and troubleshoot your remote assistant.
1 2 14 Focus Music 13 3 12 Noise Everyday 4 11 10 5 6 9 7 8 Figure 2: Remote assistant components 8 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.
Getting to know your remote assistant Remote assistant components 1. Indicator light that provides a visual indication of remote assistant function (e.g. remote assistant battery is charging), or a problem (e.g. remote assistant is not paired with the processor). 2. Upper left soft key to select a program or access the processor settings menu. 3. Toggle button to: • Turn telecoil and Auto Telecoil on and off. • Turn audio accessory on and off. 4.
Getting to know your remote assistant 15 16 17 18 19 19 20 Figure 3: The back of the remote assistant 15. Hole for attaching the remote assistant lanyard. 16. Personal identification label. 17. Remote assistant speaker. 18. Product information label. 19. In-built coil sensor guides. 20. Hard Reset button to reset the remote assistant if the Cochlear key does not work, or if the remote assistant freezes. 10 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.
Getting started This section helps you get started with your new remote assistant. It explains: • How to charge your remote assistant battery. • How to turn your remote assistant on and off. • How to lock and unlock your remote assistant keypad. Charging and recharging your remote assistant battery Your remote assistant has a non-removable rechargeable battery.
Getting started When to recharge your remote assistant battery Charge the battery: • When the remote assistant battery status screen shows that the battery is low. When you turn on your remote assistant, the battery status screen displays after it displays the start-up (Cochlear logo) screen. The less white you see on the battery icon, the less charge you have. The remote assistant keypad lock/unlock screen also indicates battery status.
Getting started How to recharge your remote assistant battery You can recharge the battery using any of the following battery charging equipment available from Cochlear: • Cochlear™ Nucleus® CR100 Series Global Power Adaptor and Cochlear™ Nucleus® CR100 Series USB Cable. • Cochlear Nucleus CR100 Series USB Cable attached directly to the USB port on your personal computer. • Cochlear™ Nucleus® CP800 Series Battery Charger and Cochlear Nucleus CR100 Series USB Cable.
Getting started To recharge your remote assistant battery using your computer and the CR100 Series USB Cable: 1. Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. 2. Plug the other end of the CR100 Series USB Cable into the USB port of your computer. When you connect the CR100 Series USB cable to the computer, a 'New hardware found' wizard (dialog) may display on your computer.
Getting started To recharge your remote assistant battery using the CP800 Series Battery Charger and the CR100 Series USB Cable: 1. Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. 2. Connect the other end of the CR100 Series USB Cable to the CP800 Series Battery Charger. 3. Connect the CP800 Series Battery Charger to the CP800 Series Global Power Adaptor. 4. Connect the CP800 Series Global Power Adaptor to a mains power outlet.
Getting started Turning your remote assistant on and off To turn on your remote assistant, press and hold the Cochlear key until the start-up screen (Cochlear logo) appears on the display. Figure 5: Pressing the Cochlear key Figure 6: Start-up screen To turn off your remote assistant, press and hold the Cochlear key until the display turns off after displaying the Goodbye screen. Figure 7: Goodbye screen To save battery life, your remote assistant display goes blank after approximately 25 seconds.
Getting started Locking and unlocking your remote assistant keypad You can lock your remote assistant keypad to prevent children from changing the settings, or to avoid accidental key presses changing your settings (e.g. when the remote assistant is in your handbag or pocket). You can lock the keypad using the lock/unlock slider on the remote assistant. To lock the remote assistant keypad, slide the lock/unlock slider downwards. The lock/unlock status screen displays when the keypad is locked.
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Using your remote assistant This section describes how to use your remote assistant. It describes: • How to hold and operate your remote assistant. • How to access and perform key functions. • How to pair and unpair your remote assistant. • The indicator lights on your remote assistant and what they mean. Holding and operating your remote assistant To optimise communication between your remote assistant and your processor: • Hold your remote assistant in the palm of your hand in front of you.
Using your remote assistant You will see blue indicator light flashes and the following icon on the remote assistant display if: • Your remote assistant is not within operating distance of your processor, or • There is interference, or • Your processor is not available (e.g. processor is turned off). Figure 12: Indicates remote assistant is not within operating distance, there is interference, or processor is not available Sources of interference could include: • 2.
Using your remote assistant Home screen The Home screen allows you to select programs and perform key functions (e.g. change volume). Up to four processor programs are available for your use, depending on the number of programs enabled on your processor. Programs help you hear better in different listening situations. The available programs are: • Everyday program: This is ideal for the typical listening situations of everyday life and can adjust the sounds you hear for maximum clarity and comfort.
Using your remote assistant The Home screen indicates your current program by displaying the icon for that program. For example, if your current program is Everyday, the icon for that program displays.
Using your remote assistant Selecting programs To select a program, press one of the soft keys (the four buttons around the display) from the Home screen. For example, if the Noise program is displayed above the lower left soft key, press that key to select it. 1 2 Focus Music Noise Everyday 3 4 Figure 15: The four soft keys for selecting programs Displaying program numbers If you are more familiar with program numbers (e.g.
Using your remote assistant Increasing and decreasing volume Volume controls your perception of loudness. You can: • Reduce the processor microphone, telecoil or audio accessory volume if sounds are uncomfortably loud. • Increase the processor microphone, telecoil or audio accessory volume if speech, including your own voice, is too soft. To increase the volume for your current program, press the upper directional key from the Home screen.
Using your remote assistant Increasing and decreasing sensitivity Sensitivity controls the softest level of sound picked up by the microphone, telecoil or an audio accessory. You can: • Reduce the sensitivity of the sound to reduce background noise in noisy situations. • Increase the sensitivity of the sound to hear very soft sounds in quiet situations. To increase the sensitivity for your current program, press the right directional key from the Home screen.
Using your remote assistant You can set sensitivity between 0 and 20. The orange square you see on the bottom side of the sensitivity scale indicates the default sensitivity level set by your clinician. To return to the default sensitivity level at any time, change the sensitivity to the level indicated by this square. Checking your processor status Your remote assistant allows you to check if your processor is functioning properly.
Using your remote assistant If your remote assistant is receiving any alerts from your processor (e.g. a coil error), a visual alert displays. Figure 21: Coil off visual alert If a visual alert displays, you can press one of the lower soft keys to read more information about the problem and how to fix it. For information on troubleshooting basic processor problems, refer to the CP810 and CR110 Troubleshooting Guide provided with your processor documentation.
Using your remote assistant If your processor is using a Standard Battery Module (zinc air batteries), you may see an hourglass on the processor battery status screen when you turn on your processor. This hourglass icon displays until your processor determines the battery status. Figure 23: Processor is determining processor battery status Using the telecoil Your processor has an in-built telecoil.
Using your remote assistant When Auto Telecoil is enabled, you see the Auto Telecoil icon next to your current program icon on the Home screen. When your telephone call starts, the colour of the Auto Telecoil icon changes to black indicating that you are using the telecoil. Focus Music 1 Focus Music Noise Everyday 2 AUTO Noise Everyday Figure 26: Auto Telecoil enabled (1) and in use (2) The telecoil automatically turns off when: • You move the telephone away from your processor (e.g.
Using your remote assistant You need to pair your remote assistant if: • Your remote assistant is not already paired with your processor. • You have received a new processor. • You have received a second processor (bilateral user). • You have received a new remote assistant. • You have unpaired your remote assistant from your processor. • Your remote assistant or processor firmware version has been updated.
Using your remote assistant The pairing animation screen displays. Figure 29: Remote assistant pairing animation screen 3. Turn on the processor while this screen is displayed. On successful pairing, you will see this screen: Unpair Pair 2nd Figure 30: Remote assistant is successfully paired with the processor A green tick next to the processor icon indicates that the remote assistant has been successfully paired with the processor.
Using your remote assistant Unpair Pair 2nd Figure 31: Pair second processor screen The pairing animation screen displays. Figure 32: Remote assistant pairing animation screen 3. Turn on the second processor while this screen is displayed. On successful pairing you will see this screen: Unpair Figure 33: Remote assistant is successfully paired with both processors A blue processor icon indicates the left processor. A red processor icon indicates the right processor.
Using your remote assistant Unpairing your remote assistant from your processor When you unpair your remote assistant from your processor, the remote assistant and processor will no longer communicate with each other. You may need to unpair your remote assistant if: • You have accidentally paired your remote assistant with the wrong processor. • You no longer want your remote assistant to communicate with your processor, or one of your processors.
Using your remote assistant Unpair Pair 2nd Figure 35: Pair and unpair screen 5. The remote assistant asks you to confirm your action before unpairing occurs. This prevents you from accidentally unpairing the remote assistant. Unpair? Figure 36: Unpair confirmation screen To continue, press the lower right soft key. To cancel the action, press the lower left soft key. Once your remote assistant is unpaired, the pairing screen displays allowing you to pair your remote assistant again if needed.
Using your remote assistant Understanding remote assistant indicator lights You may see the following indicator lights on your remote assistant: Indicator lights Steady blue Flashing blue Flashing orange What they mean The remote assistant is within operating distance of the processor and the remote assistant and processor are communicating. The processor is not communicating with the remote assistant. For example, they are not within operating distance of each other, or they are not paired.
