Mobile Lite R32 Cellular Emergency Alarm System Installer’s Guide 28 Jan 2022
Table of Contents 1. INTRODUCTION .................................................................................................................. 1 1.1. 1.2. 2. SYSTEM OVERVIEW .......................................................................................................... 2 2.1. 2.2. 3. IDENTIFYING THE PARTS ....................................................................................................... 2 POWER SUPPLY ................................................................
6.4.4. 6.5. 6.6. 6.7. 6.8. 7. Report Sequence ....................................................................................................... 33 SLEEP MODE ....................................................................................................................... 35 CHECK DEVICE INFORMATION ............................................................................................ 35 USAGE RECOMMENDATION FOR FALL DETECTION ............................................................
1. Introduction 1.1. Mobile Lite R32 Coming in a slimmer case design, Mobile Lite R32 is a light, portable and richly featured cellular medical alarm with GPS positioning, Wi-Fi positioning, GeoFencing and mobile network that protect you wherever you go. The built -in fall sensor will raise an alarm call when a fall has been detected.
2. System Overview 2.1. Identifying the Parts Button/LED/Component 1. Microphone 2.
Charging & Programming Cradle (CT-32) 1. Charging & Programming Contact Plates 2. Micro-USB jack 2.2. Power Supply Mobile Lite is powered by rechargeable battery. The typical charging time is 4 hours. As the battery may not be 100% charged when you get your Mobile Lite, make sure to charge your Mobile Lite before the first use. To charge Mobile Lite, please refer to 3.4. Charging Mobile Lite.
3. Getting Started – Setting up Mobile Lite 3.1. Mobile Lite Lanyard and Attachment Adjustable Lanyard Lanyard with Magnetic Breakaway Clasp ttachmet Attachment Removal Hook the the lanyard onto the Mobile Lite unit. Put the lanyard around the neck of the user. 4 Press the button to release the hook and remove the lanyard.
3.2. Mobile Lite Belt Clip and Attachment Belt Clip Removal Attachment Hook the the belt clip onto the Mobile Lite unit. Use the clip to attach the Mobile Lite to the user’s waistband or belt. Press the button to release the hook and remove the belt clip. When the fall detection function is enabled for Mobile Lite, please use the lanyard to wear Mobile Lite unit on the neck and let it hang in front of the chest, so that Fall Sensor can be effectively triggered.
3.3. Charging Mobile Lite Step 1. Place Mobile Lite into the CT-32 Cradle. Please make sure that the Charging Contact Plates of both Mobile Lite and the cradle are in contact with each other. The Mobile Lite R32 can also be inserted into the Cradle without removing the belt clip. Picture A. Picture B. Mobile Lite R32 without a belt clip Mobile Lite R32 with a belt clip on CT-32 on CT-32 Step 2.
3.4. Hardware Installation (For PC Programming) Programming Micro-USB Cable For programming via connecting Mobile Lite to CT-32 and then connecting to computer, a special Programming Micro-USB Cable is required. The USB end of programming cable is larger than the regular cable. Always use the Programming micro USB cable for connecting CT-32 to computer. Never use a regular micro USB cable for computer connection. The programming cable is ONLY provided for sample order.
Step 2. Insert the cradle end of the Programming Micro-USB Cable into the Micro-USB jack as shown in the picture: Step 3. Insert the programming end of the Programming Micro-USB Cable into a computer USB port as shown in the picture below: If programming cable is not provided, please contact your supplier. DO NOT attempt to connect CT-32 to computer with a regular Micro-USB cable.
3.5. Software Installation (For PC Programming) 3.5.1. Installing USB Driver Mobile Lite can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable). If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below. Step 1. Make sure Mobile Lite is connected properly (please refer to 3.4. Hardware Installation) Step 2. Please go to http://www.ftdichip.com/Drivers/VCP.htm.
4. Programming Mobile Lite Mobile Lite can be programmed by using a PC Programming Tool. 4.1. PC Programming Tool (Installers Only) For system setting programming with PC Programming Tool software via USB port, follow instruction below. Step 1. Execute the programming tool: The following configuration screen will be opened. Step 2. Select the following settings in the top section of the configuration screen and click “Open.
Lite). Baud rate: 115200 Data: 8 Parity: None Stop: 1 FlowCtrl: None Step 3. Read Configuration To start configuring Mobile Lite settings, click on “Open”. A Read configuration success message will pop up, click “OK” to proceed: The current Mobile Lite setting will be displayed. Click on different tabs to see and edit Mobile Lite functions.
4.1.1. SMS Program This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive. For detail information, please refer to 4.2. SMS Programming. SMS Keyword: PROG (default) Access Code: 1111 (default) 4.1.2. APN The APN setting must be completed for Mobile Lite to report events via cellular network.
4.1.3. Report Setting The “Report” tab allows the user to configure report settings. Mobile Lite reports over 3 media: IP (Mobile Network), Speech channel, and SMS message. 5 Report Indexes are available for setting: 4 programmable settings are available per Report Index: 1. Report Destination Enter a report destination. The format of the report destination will depend on the Reporting Format (Type). Please see Report Destinations below.
JSON udi: Please input the device UDI (Unique Device Identifier) for JSON Report. Maximum of 15 numeric characters or alphanumeric letters. Speech reporting and SMS Text Report Format: PhoneNumber Example: 0912345678 Speech Reporting: When activated, Mobile Lite will dial to the telephone number and open two-way voice communication directly. Speech reporting is for Emergency Event only. Status event will not be sent via speech. Please note that Location info cannot be sent via Speech.
information and a location link. Group The Reporting Group determines the sequence of reporting. One Report Index can only be assigned to one Group. Reporting within a Group: If there are multiple Report Indexes programmed within a Group: Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.) of the Report Index in a Group. Report will stop when one report is successful and Mobile Lite will regard reporting to this Group successful.
If Group 1 is successful, Mobile Lite will still report to Group 3. If reporting to Group 3 is successful, Mobile Lite will terminate reporting. If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), Mobile Lite will also terminate reporting. - When reporting to the first group failed (going through all the Report Indexes within the group for 3 times), Mobile Lite will start reporting to the next group.
SMS text table: Mobile Lite Condition SMS Text format Low battery status Mobile Lite Low Battery Battery voltage restored Mobile Lite Battery Restored Wakes up time Mobile Lite Periodic Test When help is sent by pressing the Mobile Lite’s Button, in which according to CID event code, the user will receive SMS text format as follows: Mobile Lite Medical Help Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 By:GPS Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.
4.1.4. Setting The Setting tab allows you to program general configuration for Mobile Lite. Click “Write” when you have completed all settings to confirm. Guard Time: When the Active Button on Mobile Lite is pressed, the device will play voice prompt “Initiating help. Press and hold the help button to cancel” and enter guard time. During guard time, the device will emit one beep every second. After Guard Time expires, Mobile Lite will begin report.
1 = minimum speaker volume 5 = maximum speaker volume Test Mode timeout Select a time limit (1-10 minutes) for Test Mode. After the Mobile Lite enters Test Mode, if the Active Button is not pressed within the programmed period, the Mobile Lite will automatically come out of test mode. Auto Check-In Interval: You can select the length of the interval between auto check-in reports.
The device will match the numbers starting from the last digit. For example, if a number string 321 is programmed, the device will instantly pick up any call that has a caller ID of 321 as the last 3 digits. Up to 15 numeric digits are allowed per setting. 4.1.5. Telemetry Log The Telemetry log tab logs the Mobile Lite’s detailed cellular connection history. 4.1.6. System Log The system log tab logs the Mobile Lite’s detailed system operation history.
4.1.7. Device Click on the “Device” tab for Device settings where you can view device zone, type, add or remove devices. For learning new device(s), please use local learning mode or use the PC Programming Tool. Add Sensor: Depends on the supplier, a Sensor ID of the device may be labeled (usually on the back of the device). Users can use the “Add Sensor” function to include sensors into the Mobile Lite. Click on the “Add Sensor” button: Enter the Sensor ID (the barcode on the back of the sensor).
4.1.8. Miscellaneous Click on the “Misc.” tab to program miscellaneous options: 0 Signal Strength Reboot Device Click “Reboot Device” to reboot Mobile Lite. This will not remove any programmed parameters on Mobile Lite. Reboot GSM Click on the Signal Strength button to obtain GSM signal strength. The IMEI number of GSM module will be displayed on the right side of GSM signal strength. Click “Reboot GSM” will reset the Cellular module.
4.1.9. Firmware To update the firmware of Mobile Lite: Step 1. Click “Firmware”. Step 2. Select the provided firmware in your computer. A small window will pop-up with the message “Read file ! OK!”. Click on the “OK” button and the update process will start. Total elapsed time will be displayed to show how long the updating process has elapsed. Step 3. When updating process is completed, a message “Firmware update success!” will be displayed in a pop-up window. Step 4.
4.2. SMS Remote Programming Step 1. Enter the SMS screen on your mobile phone or smartphone. Step 2. Enter the programming command (see the SMS remote programming commands tables below). Step 3. Enter a colon (:). Step 4. Enter SMS Keyword (default is PROG). Step 5. Enter a comma (,). Step 6. Enter the Access Code (default is 1111). Step 7. Enter a comma (,). Step 8. Enter the parameter(s). Step 9. The composition of the command is completed. You can send the command to Mobile Lite now.
5. Local RF Device Management Mobile Lite can learn up to 20 RF devices which can be used to activate Mobile Lite to make emergency report. Entering Learning Mode Press the Info Button three times quickly. Mobile Lite R32 will play voice prompt “Entering Pairing Mode, press the button on the peripheral to connect to the device.” Device Learning and Testing Step 1. Press the Button on the RF device to transmit a signal. Refer to RF device manual for detail. Step 2.
6. Operation 6.1. Current Operation Condition Mobile Lite uses its LED to remind the user of its Current Operation Condition. LED indicators: LED Green LED Red LED Behavior On Mobile Lite is full charged. 1 Flash every 2 minutes Mobile Lite is operating or charging, and battery percentage is above 20%. Normal Cellular Network connection Mobile Lite low on battery (10%-20%) Mobile Lite low on battery (below10%) Mobile Lite is charging, and battery percentage is below 20%.
Map. Click the link to display the location. For Speech reporting or callback call, the location info will be updated every minute, but the location cannot be sent via two-way communication. There must be one successful IP report before two-way communication for the Mobile Lite to report and update the location through. If Mobile Lite is under low battery and makes a second low battery report to the CMS, the location function will be turned off. 6.3.
button to cancel” and enter guard time. During guard time, the device will emit one beep every second. If a false alarm is triggered, it can be canceled during guard time by pressing and holding the Active Button for 5 seconds. After the Guard Time has expired, Mobile Lite will begin report, the alarm event cannot be cancelled after Guard Time has expired Guard Time Fall Sensor The Guard Time for Fall Sensor’s fall detection function is set separately from regular Guard Time.
last location. After new location is acquired, Mobile Lite will send another report to update the location info. Mobile Lite will check Last Location by transmitting last stored Wi-Fi hotspot data to Google Wi-Fi positioning service for location identification or using last acquired GPS location if there is any. (GPS function is only turned on when no Wi-Fi hotspot data is obtained.) Mobile Lite will disregard Last location if it is older than 8 hours.
6.4.1. Alarm Report Procedure Mobile Lite will regularly scan for nearby Wi-Fi hotspots, other wireless access points and store the data according set time interval. If Wi-Fi data cannot be obtained, Mobile Lite will check GPS location instead. When Mobile Lite button is pressed and alarm is activated, it will begin to check last position while acquiring new Location and count down Guard Time.
d. If new position is acquired under two-way communication following a successful IP report, Mobile Lite makes report via the successful IP channel with location coordinates. During the two-way communication (of either a speech report or a callback call), Mobile Lite will keep updating location and making report every minute. Diagram: 6.4.2. Callback Mode After reporting an alarm successfully to the CMS, Mobile Lite will enter callback mode by default.
- Enter (1) for talk-only mode. Enter (2) for two-way voice communication. Enter (3) for listen-in only mode. Enter (9) to hang up. Put the handset back to the base cradle to end the call. Press and hold the Active Button of Mobile Lite for 5 seconds to end the call. - Press any DTMF key except for the designated hang-up key (9) to reset the communication time to 5 minutes. When a DTMF key is pressed, its designed shortcut function will also be executed along with the communication time reset.
(9) to reset the communication time to its preset duration. If no DTMF command is pressed during the speech period, the call will automatically hang up and be recorded as an unsuccessful report. Each phone number will be retried up to a maximum of 2 times accordingly.
Emergency Events: - When reporting to the first group is successful, Reporting is regarded as successful. Mobile Lite will still report to the next group until all groups have been tried to complete the reporting cycle. For example, Groups 1 and 3 are assigned to Emergency Events: If Group 1 is successful, Mobile Lite will still report to Group 3. If reporting to Group 3 is successful, Mobile Lite will terminate reporting.
For example, if Groups 1 and 3 are programmed for “Status” reports: Group 1 > Group 3 > Stops reporting 6.5. Sleep Mode Mobile Lite R32 can be put to Sleep Mode to conserve battery power. During Sleep Mode, Mobile Lite R32’s cellular module is powered off when idle. Mobile Lite R32 will power on its cellular module in the following situations.
6.7. Usage Recommendation for Fall Detection When the fall detection function is enabled for Mobile Lite, please wear the unit on the neck and let it hang in fornt of the chest, so that Fall Sensor can be effectively triggered. Please do not wear the Mobile Lite on your belt, place it in your bag, or hide it inside coat pocket, which may lead to difficult trigger or non-detection of fall. Best way to wear Mobile Lite as a fall sensor (O) A.
6.8. Voice Prompts Mobile Lite will play voice prompts according to different conditions. Below is a quick reference chart of all the voice prompts of Mobile Lite and the conditions under which they are played. No Voice Prompt Condition 1 Initiating help. Press and hold the help button to cancel. Plays when the Active Button (Help Button) is pressed to trigger emergency alarm 2 Fall Detected. Press and hold the help button to cancel.
No Voice Prompt Condition 17 Powering off Plays after the Info Button is quickly pressed for four times.
7. Appendix 7.1.
I. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
