CH-MG Cellular Home Alarm System Installation and Operation Guide 3 Dec 2020
Table of Contents 1. INTRODUCTION .................................................................................................................. 1 1.1. 1.2. 2. SYSTEM OVERVIEW .......................................................................................................... 2 2.1. 2.2. 3. IDENTIFYING THE PARTS ....................................................................................................... 2 POWER SUPPLY ................................................................
6.5. 6.6. 7. CHECK PANEL STATUS ....................................................................................................... 29 VOICE PROMPTS ................................................................................................................. 30 APPENDIX ......................................................................................................................... 32 7.1. SMS REMOTE PROGRAMMING COMMANDS TABLE ...........................................................
1. Introduction 1.1. CH-MG CH-MG is an indoor cellular alarm system with Wi-Fi and RF capabilities. It is capable of playing voice prompts to raise the users’ self-awareness and reporting events via Speech, SMS and IP (Mobile Network) protocols to directly communicate with the monitoring centers. CH-MG can be programmed by using programming software via RJ-11 connection, providing intuitive graphical interface for installers to program the panel easily from a computer. 1.2.
2. System Overview 2.1. Identifying the Parts Button/LED/Component 1. White Backlight 2. Help Button 3. Info Button LED (Red) LED (Blue) LED (Amber) Behavior Dimly lit ON Flash Press once Press once when CH-MG is ringing Press and hold for 5 seconds during a call Press once Press and hold for seconds Flash 1 Flash every 2 seconds 1 Flash every 3 seconds 1 Flash every 5 seconds LED (Green) 4. Microphone 5. 6. 7. 8.
Button/LED/Component 9. Programming Telephone Jack 10. Volume Adjustment Button Behavior The programming cable (QT cable A) needs to be plugged into this jack and connected to a PC for PC Programming. Press the button to adjust the volume level. 5 levels are available for selection. Each button press will lead to next level. The cycle of 1-5 will be repeated sequentially. 11.
3. Getting Started – Setting up CH-MG 3.1. Insert a SIM card CH-MG Panel features built-in Cellular network communication facility to report to the Monitoring Station. To Insert SIM card: It is recommended to disable the SIM card PIN code before inserting into the Control Panel. The SIM card base is located on the rear side of the unit. Insert the SIM card with the chip side facing up. Push to the furthest extend, then press on the edge of the SIM card firmly to secure it.
3.3. Hardware Installation (For PC Programming) Programming QT cable A CH-MG has a QT cable A for PC programming (optional item, sold separately). Panel Connection Step 1. Plug a DC 12V 1A power adapter into the DC Jack of your panel and connect to power supply. Press the power button to power on the panel. Step 2. Plug the QT cable A into the Programming Telephone Jack of CH-MG. Step 3. Connect the the QT cable A to the USB port on your computer.
3.4. Software Installation (For PC Programming) 3.4.1. Installing USB Driver CH-MG can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable). If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below. Step 1. Make sure CH-MG is connected properly (please refer to 3.3. Hardware Installation) Step 2. Please go to http://www.ftdichip.com/Drivers/VCP.htm.
4. Programming CH-MG CH-MG can be programmed by using a PC Programming Tool. 4.1. PC Programming Tool (Installers Only) For system setting programming with PC Programming Tool software via USB port, follow instruction below. Step 1. Execute the programming tool: The following configuration screen will be opened. Step 2. Select the following settings in the top section of the configuration screen and click “Open.
Baud rate: 115200 Data: 8 Parity: None Stop: 1 FlowCtrl: None Step 3. Read Configuration To start configuring CH-MG settings, click on “Open”. A Read configuration success message will pop up, click “OK” to proceed: The current CH-MG setting will be displayed. Click on different tabs to see and edit CH-MG functions.
4.1.1. SMS Program This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive. For detail information, please refer to 4.2. SMS Programming. SMS Keyword: PROG (default) Access Code: 1111 (default) 4.1.2. APN The APN setting must be completed for CH-MG to report events via cellular network.
4.1.3. Wi-Fi The “Wi-Fi” tab allows the user to configure the panel’s Wi-Fi setting. UUID: Enter the Wi-Fi network name. Wi-Fi Password: Enter the Wi-Fi password.. 4.1.4. Report The “Report” tab allows the user to configure report settings. CH-MG reports over 3 media: IP (Mobile Network), Speech channel, and SMS message. 5 Report Indexes are available for setting: 4 programmable settings are available per Report Index: 1.
Enter a report destination. The format of the report destination will depend on the Reporting Format (Type). Please see Report Destinations below. If there are no report destinations programmed, CH-MG will not report upon alarm activation and will emit 1 beep as a reminder. 2. Event Filter Select an event filter. The event filter determines which events are reported to the selected Report Destination. 3. Reporting Format (Type) Select a reporting format.
the panel will report all events regardless of event type. For example: CH-MG being low on battery is a “status” event. If report index 3 and 5 are set as “status” and index 4 as “all” in event filters, this status event will be reported to destinations 3, 4, and 5. For more information, refer to 8. Appendix for event code types. Reporting Format (Type) The available reporting formats include: JSON: The default IP report format for CH-MG.
programmed Group to the last programmed group. This report sequence is one reporting cycle. Reporting cycle is regarded as successful if any Group is successful, but CH-MG will terminate reporting only after completing the reporting cycle (going from the first programmed group to the last programmed group). Reporting behavior depends on the event type: Emergency Events: - When reporting to the first group is successful, Reporting is regarded as successful.
Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Stops reporting Status Events: CH-MG will only go through one reporting cycle for Status reports. For example, if Groups 1 and 3 are programmed for “Status” reports: Group 1 > Group 3 > Stops reporting whether Groups 1 and 3 succeeded or not SMS Report text format Below are the SMS Text messages sent to user according to the condition of the CH-MG.
4.1.5. Setting The Setting tab allows you to program general configuration for CH-MG. Click “Write” when you have completed all settings to confirm. Guard Time: When the Help Button on CH-MG is pressed, the panel will play voice prompt “Connecting” and enter guard time. During guard time, the panel will emit one beep every second. After Guard Time expires, CH-MG will begin report.
Caller ID: Caller ID #1 & Caller ID #2 The panel will instantly pick up the call if the incoming caller ID matches with the number(s) programmed in this function. The panel will match the numbers starting from the last digit. For example, if a number string 321 is programmed, the panel will instantly pick up any call that has a caller ID of 321 as the last 3 digits. Up to 15 numeric digits are allowed per setting.
4.1.6. Device Click on the “Device” tab for Device settings where you can view device zone, type, add or remove devices. For learning new device(s), please use local learning mode or use the PC Programming Tool. Add Sensor: Depends on the supplier, a Sensor ID of the device may be labeled (usually on the back of the device). Users can use the “Add Sensor” function to include sensors into the Base. Click on the “Add Sensor” button: Enter the Sensor ID (the barcode on the back of the sensor).
4.1.7. Telemetry Log The Telemetry log tab logs the control panel’s detailed cellular connection history. 4.1.8. System Log The system log tab logs the control panel’s detailed system operation history.
4.1.9. Miscellaneous Click on the “Misc.” tab to program miscellaneous options: 0 Signal Strength Reboot Device Click “Reboot Device” to reboot CH-MG. This will not remove any programmed parameters on CH-MG. Reboot GSM Click on the Signal Strength button to obtain GSM signal strength. The IMEI number of GSM module will be displayed on the right side of GSM signal strength. Click “Reboot GSM” will reset the Cellular module.
4.1.10. Firmware To update the firmware of CH-MG: Step 1. Click “Firmware”. Step 3. Select the provided firmware in your computer. A small window will pop-up with the message “Read file ! OK!”. Click on the “OK” button and the update process will start. Total elapsed time will be displayed to show how long the updating process has elapsed. Step 3. When updating process is completed, a message “Firmware update success!” will be displayed in a pop-up window. Step 4.
4.2. SMS Remote Programming Step 1. Enter the SMS screen on your mobile phone or smartphone. Step 2. Enter the programming command (see the SMS remote programming commands tables below). Step 3. Enter a colon (:). Step 4. Enter SMS Keyword (default is PROG). Step 5. Enter a comma (,). Step 6. Enter the Access Code (default is 1111). Step 7. Enter a comma (,). Step 8. Enter the parameter(s). Step 9. The composition of the command is completed. You can send the command to CH-MG now.
5. Local RF Device Management CH-MG can learn up to 15 RF devices which can be used to activate CH-MG to make emergency report. Entering Learning Mode Press the Learn Button of CH-MG for 6 seconds. CH-MG will emit one beep at 1st, 3rd and 6th second. Release the button after the beep at 6th second to enter learning mode. CH-MG will play voice prompt “Entering Pairing Mode, press the button on the peripheral to connect to the device.” Device Learning and Testing Step 1.
6. Operation 6.1. Answering Incoming Calls CH-MG will ring when there is an incoming call. Press CH-MG’s Help Button to pick up the call. If the number of the incoming call matches any of the Caller ID, CH-MG will instantly pick up the call. Press a DTMF key for over 1 second to enable a designed shortcut function. - Enter (1) to talk only. Enter (2) to open two-way voice communication. Enter (3) to listen in only. Enter (9) to hang up.
6.2. Current Operation Condition CH-MG uses its LED to remind the user of its Current Operation Condition.
If CH-MG is activated while having a Cellular Network fault (Amber LED flashes once every 3 seconds), it will play voice prompt “Poor cellular connection. Please call 911.” to alert user to call 911 by themselves. If there are no report destinations programmed, CH-MG will not report upon alarm activation and will emit 1 beep as a reminder. Guard Time When the Help Button on CH-MG is pressed, the panel will play voice prompt “Connecting” and enter guard time.
6.4.1. Callback Mode After reporting an alarm successfully to the CMS, CH-MG will enter callback mode by default. CH-MG will enter callback mode only after all groups have been reported to and at least one report was successful. If the number of the incoming call matches any of the Caller ID, CH-MG will instantly pick up the call, emit one beep (at the caller handset) and open a two-way communication. The caller can call back multiple times during the callback period.
call. - Press any DTMF key except for the designated hang-up key (9) to reset the communication time to 5 minutes. When a DTMF key is pressed, its designed shortcut function will also be executed along with the communication time reset. If you wish to enable a designed shortcut function, please press the DTMF key for at least 1 second. At 20 and 10 seconds before the communication time expires, CH-MG will emit 1 beep via the telephone handset to alert the user.
programmed Group to the last programmed group. This report sequence is one reporting cycle. Reporting cycle is regarded as successful if any Group is successful, but CH-MG will terminate reporting only after completing the reporting cycle (going from the first programmed group to the last programmed group). Reporting behavior depends on the event type: Emergency Events: - When reporting to the first group is successful, Reporting is regarded as successful.
Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Stops reporting Status Events: CH-MG will only go through one reporting cycle for Status reports and will not retry if report failed. For example, if Groups 1 and 3 are programmed for “Status” reports: Group 1 > Group 3 > Stops reporting 6.5. Check Panel Status To check CH-MG’s status, press the info button once in normal mode.
6.6. Voice Prompts CH-MG will play voice prompts according to different conditions. Below is a quick reference chart of all the voice prompts of CH-MG and the conditions under which they are played.
11 Cellular signal poor, battery level low, charge your device Plays along with a beep when pressing the Info Button once shortly and there is 1 signal bar or less and the battery level is below 20% 12 Cellular signal poor, battery level very low, charge your device immediately Plays along with a beep when pressing the Info Button once shortly and there is 1 signal bar or less and the battery level is below 10% 13 Device ready Plays once when pressing the Info Button once shortly and the system is r
7. Appendix 7.1. SMS Remote Programming Commands Table Item Command Cellular RSTG Module Example & Usage RSTG:PROG,1111 Default -- To reset Cellular Module Reset GPRS APN, APN:PROG,1111,internet,, APN: Internet username & APN To set GPRS APN, username and password (31 characters max. for Username and password APN, 31 characters max. for username, 31 characters max.
Item Command Adjust SPKVL Example & Usage SPKVL:PROG,1111,3 Default 4 Speaker Adjusts speaker volume of CH-MG Volume Parameter: 1-5 speaker volume 1 = minimum 5 = maximum Set Caller ID CALID CALID:PROG,1111,1,0227942014 -- Parameter 1: Select Caller ID: 1 = ID #1, 2 = ID #2 Parameter 2: Caller ID number: Enter a number up to 15 digit long Remote FWUG FWUG:PROG,1111,59.124.230.221,53033,/img/123.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, Part 22, Part 24, and Part 27 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
