A400 DECT 6.0 Amplified Cordless Phone User’s Guide * * Instructions are included for optional additional handsets.
Welcome Thank you for purchasing the ClearSounds A400 amplified cordless telephone. If you purchased additional A400E expandable handsets: This guide also applies to your expandable handsets.
Welcome • • • • • Transfer calls and conference calling Dialed calls list (last ten calls) Personal phonebook (200 entries) Compatible with hearing aid T-coil feature and audio neckloops If contracted with your service provider: Voicemail (message waiting indication) Call waiting Caller ID (last 30 calls), talking caller ID Non-viewed calls indication Contact information Please contact us with any questions that you might have. We are happy to assist you! ClearSounds Communications, Inc.
Safety precautions Carefully read and observe the warnings and cautions in this manual and on the equipment. Warnings Warnings must be observed to prevent bodily injury. WARNING: Use the phone only in the described manner to avoid bodily injury or damage to the equipment. WARNING: Locate and use the phone away from water and damp areas, such as swimming pools, bathtubs, sinks and damp basements, and do not use the phone when you are wet, to avoid electrical shock.
WARNING: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters (8 inches) between the phone base and your body. This transmitter must not be co-located with or operating in conjunction with any other antenna or transmitter.
CAUTION: expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Contents Setup........................................................................ 10 Unpack............................................................... 10 Install handset batteries.......................................11 Connect the cords.............................................. 13 Charge the batteries........................................... 14 Carrying clip (optional)........................................ 15 Important concepts...................................................
Consistently amplified volume............................ 34 Tone equalizer.................................................... 35 Keypad beep...................................................... 36 Confirmation beep.............................................. 36 Handset voice prompt......................................... 37 Alarm........................................................................ 40 Assistive listening..................................................... 42 T-Coil.................
Contents Auto answering................................................... 65 Answer, place or end a call................................. 67 Silence a ringing handset................................... 68 Place a one-touch call........................................ 68 Redial a number................................................. 69 Call from your phonebook.................................. 70 Call from the inbound calls list............................ 71 Call other handsets in your home (intercom)...
Register additional handsets to the base........... 86 Delete a handset registration.............................. 87 Troubleshooting........................................................ 88 Compliance.............................................................. 94 Warranty................................................................. 100 Accessories............................................................ 102 Service...................................................................
Setup Unpack Ensure that your packing box includes all of these parts. If any parts are missing or damaged, please contact your vendor or ClearSounds. Base Handset (Optional) additional A400 handsets are available. Each additional handset comes with an A400 base, a power adapter, batteries, a carrying clip and a Setup Guide.
IMPORTANT: YOUR RECEIPT IS REQUIRED FOR WARRANTY. PLEASE RETAIN YOUR RECEIPT. Install handset batteries Follow these warnings to avoid explosive or caustic reactions. WARNING: Insert batteries according to the marked polarity symbols. WARNING: Use only rechargeable AAA NiMH batteries. Other types of batteries can damage the phone and cause personal injury. Do not mix battery brands, battery types (chemistries) or exhausted/full batteries.
Setup To install handset batteries 1. Slide back the battery cover and remove the cover. 2. Insert the batteries according to the marked polarity symbols. The flat side of each battery presses against a spring. 3. Slide the battery cover until it snaps into place.
Connect the cords To avoid potential interference, place the phone away from electronic equipment. On the underside of the base, thread the cord(s) between the guides. To connect the cords To AC outlet To phone jack To AC outlet Guide A 400 base (Optional) A400E charger If you subscribe to DSL service If you hear noise during conversations or if the caller ID function does not work properly, please obtain and attach a DSL noise filter.
Setup Charge the batteries Before you use the phone for the first time, fully charge the batteries for approximately 24 hours. Recharge the batteries regularly. Note: If or appears on the screen, the battery charge is low or depleted. If you attempt to fully recharge the batteries and the battery icon does not return to , insert fresh batteries. To charge the batteries 1. Place the telephone handset on the base. A beep occurs and flashes as the phone charges.
Carrying clip (optional) If you want to converse using a headset while keeping your hands free, you can attach the handset to a belt and use the handset speakerphone. To install the carrying clip To install a handset carrying clip 1. On the back of the phone, align the arms of the carrying clip above the slots on the sides of the phone. 2. Gently press the arm clips into the slots.
Important concepts Personalize your phone The ClearSounds A400 phone is feature-rich. This manual describes all available features. Scan the topics, and if you see an interesting feature, follow the instructions to personalize your phone. Register additional handsets Your telephone handset is registered to the base (Base 1). If you purchased additional ClearSounds A400E handsets, you must register each additional handset to the base. For registration instructions, see page 86.
Let's begin! Place a call Note: You can reverse Step 1 and Step 2, but you can make corrections only if you dial in Step 1. 1. Press the alphanumeric keys. If you make a mistake, press the screen. beneath Clear on 2. Press and speak. Call duration appears on the handset screen. 3. To end the call, press . Answer a call 1. Lift the handset from the base. 2. Press and speak. Call duration appears on the handset screen. 3. To end the call, press .
Handset White ringer indicator Earphone Display Alpha-numeric keypad Microphone Carrying clip Speaker Battery compartment 18
Backlighting The display and keys light when you lift the handset from the base or when you press handset keys. After 20 seconds, the backlighting turns off. To turn it on again, press . Home screen The home screen is the phone display that you see when the phone is at rest or when you press . Icons Display icons appear here. Signal strength Blinks if the handset is out of range of the base. Battery strength Black = fully charged White = depleted.
Handset Incoming call (toggles) An incoming occurring. call is Line in Use The phone line is engaged. Speakerphone on The handsfree speakerphone is on. Amplification is on Phone amplification is on. To turn it off, press on the handset side. Missed calls (flashes) There are one or more unreviewed missed calls. Messages One or more unprocessed (Voicemail service) voicemail messages. Intercom Alarm clock set Ringer off 20 The internal communication phone line is engaged. The alarm is set to ring.
Let’s navigate Take these steps to practice basic navigation through the menus. All instructions in this manual begin from the home screen. To begin steps from the home screen, press Select keys . When you press beneath a command on the screen, you select or implement the command. For example, if you press beneath Back, you return to the previous screen. If you press beneath Select, you select the highlighted menu item. 1. Press beneath Menu. The main menu appears on the screen.
Handset When a menu list is present on the screen, you can scroll through the list by pressing the top and bottom pads on the scroll pad. Scroll padOK key 2. Press and scroll down the list. Now press and scroll up the list. You can also select a highlighted menu item by pressing as pressing . This is the same beneath Select. Because is convenient, throughout the manual we instruct you to press it to select highlighted menu items. Home key 3. Press .
Handset keys Most keys have several functions. Take a few minutes to explore all of the keys. This is a good time to become familiar with the keys. Later, you can refer to these diagrams, as necessary. A. Memory keys B. Scroll pad/OK select/Individual keys G. Select F. Dial/Answer/ Speakerphone C. • End Call • Home • Backlight E. Ringer off-on/ Uppercaselowercase letter entry/Add a 1 D. Add a space or pause while storing entries.
Handset A. B. Memory keys For one-touch calling, you can store one commonly called number in each of the four memory keys. Scroll pad • If the screen shows a menu list: scrolls up the list and scrolls down the list. • If no menu list is present on the screen: Enters the inbound calls list. Enters the dialed calls list. Toggles between callers (call waiting service required). Places an internal call to another handset that is registered to your ClearSounds A400 base.
C. End call key Ends a call. Home key No matter where you are in the menu structure, returns you to the home screen. Backlighting key From the home screen, turns on the backlighting. D. Inserts a space: While storing letters. Inserts a pause: While storing numbers: (For further information, see "What is a pause?" on page 52). E. Ringer: Turns it on or off Uppercase/lowercase letters: While storing letters, switches between case. Adds a 1: While dialing from a stored number. F.
Area settings Language The default display and prompt language on the handset is English. You can select from English, French, Spanish and Chinese. To change the handset language 1. Press beneath Menu on the screen. 2. Press and scroll to the third item in the list, and then press . 3. Press to select the first item in the list. 4. Press and scroll to the language of your choice, and then press . A confirmation tone occurs and Saved appears on the screen. 5. Press .
If an area code is not required for local dialing in your region, you might prefer that the A400 store local incoming calls without the area code, so that you can call out from the incoming call list. If you take these steps to specify your area code, the phone stores local calls without the area code, and it continues to store long-distance calls with their area codes. Note: To undo this function, take all of the same steps, but delete the area code in Step 4.
Area settings Dialing mode When you place a call, the phone generates numbers by tone or by pulse. By default, your phone is set to the tone dialing mode. Should you need to change this setting based on your telephone service, use Tone for touch-tone service, or use Pulse for rotary dialing. To set the dialing mode 1. Press beneath Menu on the screen. 2. Press . and scroll to Setting, and then press 3. Press press and scroll to Dial Mode, and then . 4.
Display adjustments Handset name By default, the handset is named HS1. You can re-name the handset, and the name displays on the screen. To rename the handset 1. Press beneath Menu on the screen. 2. Press . 3. Press press and scroll to Display, and then press . and scroll to Handset Name, and then 4. Remove the current name by repeatedly pressing beneath Clear on the screen. 5. Enter the new name by pressing alphanumeric keys, and then press .
Display adjustments Screen contrast You can adjust the contrast of the handset screen to optimize visibility in different environmental conditions. Five contrast levels are available. To adjust the screen contrast 1. Press beneath Menu on the screen. 2. Press . and scroll to Display, and then press 3. Press 4. Press press to select Contrast. and scroll to your choice, and then . A confirmation tone occurs and Saved appears on the screen. 5. Press 30 .
Backlight-on time When you lift the handset from the base or when you press handset keys, the display and keys light. By default, the backlighting turns off after 20 seconds. You can set the backlight time to 10, 20, 30 or 40 seconds. To adjust the backlight-on time 1. Press beneath Menu on the screen. 2. Press . and scroll to Display, and then press 3. Press press . and scroll to Backlight Time, and then 4. Press press .
Display adjustments Date and time You can manually set the handset date and time and the time format. However, if you subscribe to caller ID service, your phone automatically sets the date and time when the first call arrives after phone setup or after a time change. If you unplug the base, you must reset the time and date. To set the date and time display If you do not subscribe to caller ID service, you must set the date and time. 1. Press beneath Menu on the screen. 2. Press 3.
To set the time format You can select the 12-hour format or the 24-hour format. 1. Press beneath Menu on the screen. 2. Press . 3. Press press and scroll to Setting, and then press . and scroll to Time format, and then 4. Press and scroll to your choice, and then press . A confirmation tone occurs and Saved appears on the screen. 5. Press .
Audio adjustments Consistently amplified volume By default, when you end a call during which you amplified the volume, the amplification turns off for the next call. If you prefer amplified volume consistently, you can set it to automatically turn on each time that a call begins. During conversation, you can still temporarily turn off the amplification. WARNING: Consider the hearing levels of other phone users before you set amplification consistently ON.
Tone equalizer You can set the handset earpiece to equalize treble, flat or base tones. You can also adjust this setting during a call, which enables you to hear the results as you adjust. For instructions to adjust during a call, see page 73. To adjust the tone equalizer 1. Press beneath Menu on the screen. 2. Press to select Sound. 3. Press . and scroll to Equalizer, and then press A graph appears on the screen. 4. Press press and scroll to your choice, and then .
Audio adjustments Keypad beep When you press a key, a tone sounds. If you prefer silent key presses, you can turn off keypad beep. To turn off or on keypad beep 1. Press beneath Menu on the screen. 2. Press to select Sound. 3. Press press . and scroll to Keypad Beep, and then 4. Press and scroll to your choice, and then press . A confirmation tone occurs and Saved appears on the screen. 5. Press .
To turn off or turn on the confirmation beep 1. Press beneath Menu on the screen. 2. Press to select Sound. 3. Press press . and scroll to Confirm Beep, and then 4. Press and scroll to your choice, and then press . A confirmation tone occurs and Saved appears on the screen. 5. Press .
Audio adjustments • If you entered the caller's number in your phonebook or a memory key, and you recorded an identifier for the caller, the handset also plays the identifier. For identifier recording instructions, see "To manually store a phonebook entry" on page 54 or "To manually store a memory-key number" on page 46. To turn on or off voice prompt 1. Press beneath Menu on the screen. 2. Press . 3. Press press and scroll to Setting, and then press . and scroll to Voice Prompt, and then 4.
To adjust the handset voice prompt volume 1. Press beneath Menu on the screen. 2. Press to select Sound. 3. Press press 4. Press press . and scroll to Voice volume, and then and scroll to your choice, and then . A confirmation tone occurs and Saved appears on the screen. 5. Press .
Alarm You can use the handset as an alarm. The alarm also has a snooze function. You can set the alarm to ring once, every day at the same, time or Monday through Friday at the same time. The alarm rings only at the handset that you set (not at other handsets that are registered to the base). To set the handset alarm 1. Press beneath Menu on the screen. 2. Press press . 3. Press and scroll to Organizer, and then to select to Set Alarm. 4.
6. Press and scroll to the tone of your choice, and then press . A confirmation tone occurs, and Saved appears on the screen. 7. Press . If you turned on the alarm, appears on the screen. To turn off a ringing handset alarm 1. Stop the alarm by taking one of these steps: • To turn off the alarm entirely for this session: Press beneath Stop on the screen. • To turn off the alarm for five minutes: Press beneath Snooze on the screen. You can press Snooze five times.
Assistive listening The ClearSounds A400 DECT 6 phone is compatible with these assistive listening devices: • Hearing aids that are equipped with telecoil (T-coil) • Audio neckloops with built-in microphones and 2.5 mm connectors T-Coil Some hearing aids are equipped with telecoil (T-coil). To use the phone with T-coil-equipped hearing aids 1. Move your hearing aid T-switch to the T position. 2. Hold the handset close to your hearing aid.
Call notification adjustment Your phone can notify you of incoming calls in several ways. • Ringer (selectable) • Handset light and toggling icon • Caller ID displays (if you subscribe) Ringtones Three tones are available for the handset. You can also choose a unique handset tone for internal calls from other handsets that are registered to the ClearSounds A400 base. To select a ringtone for the handset 1. Press beneath Menu on the screen. 2. Press to select Sound. 3. Press to select HS Ringtone.
Call notification adjustment 4. Press and scroll to one of these listings, and then press . • External: To set the ringtone for external calls • Internal: To set the ringtone for internal calls from other handsets registered to the base. 5. Press press and scroll to your choice, and then . A confirmation tone occurs and Saved appears on the screen. 6. Press . Ringer volume You can adjust the ringer volume for the handset. There are five volume levels. To turn off or on the handset ringer 1.
To adjust the handset ringer volume 1. Press beneath Menu on the screen. 2. Press to select Sound. 3. Press then press 4. Press press and scroll to Hs Ringer Volume, and . and scroll to your choice, and then . A confirmation tone occurs and Saved appears on the screen. 5. Press .
Memory keys Memory keys You can store important numbers and associate them with memory keys. When you press and hold a memory key, the phone calls the number. You can store memory-key entries in these ways: • Manually, by using the keyboard to type the entries • Quickly, by using numbers that are that are stored in the inbound calls list and the dialed calls lists. For quick-method instructions, see "To store a phonebook or memory key entry, from lists" on page 56.
2. Press to select Option. 3. Press to select Edit Entry. 4. Press alphanumeric keys to enter the name that you wish to store, and then press . To scroll through multiple letters on a key: Press rapidly. To enter a space: Press . To enter the same letter twice: Pause between pressing 5. Press all alphanumeric keys that are required to place the call (1 and area code when required), and then press . Default Ringtone, Record or Scroll appears on the screen. 6.
Memory keys Your recording plays, and Ring Tone Save? appears on the screen. Press to save the recording. • To select a ringtone to help indicate calls from this person (Caller ID service required): Press and scroll to the tone of your choice, and then press . 7. Press . To manually edit a memory-key number 1. Press the key that you wish to edit. The currently stored information appears on the screen. 2. Press to select Option. 3. Press to select Edit Entry. 4.
5. Keep or edit the number by taking one of these steps: • To keep the current number exactly the same, press . • To edit the number, press beneath Clear on the screen, press all alphanumeric keys that are required to place the call (1 and area code when required), and then press . Note: You can press and hold to clear all numbers at once. Default Ringtone, Record or Scroll appears on the screen, and the current ringtone or personal identifier plays. 6.
Memory keys • To select a ringtone to help indicate calls from this person (Caller ID service required): Press and scroll to the tone of your choice, and then press . 7. Press . Delete a memory-key entry 1. Press the key that you wish to delete. The currently stored information appears on the screen. 2. Press 3. Press press to select Option. and scroll to Delete Entry, and then . Delete Entry? appears on the screen 4. Press . 5. Press .
Keypad tips Using the keypad • • • • • • • Letter or number: When you press an alphanumeric key on a keypad, the number is selected (for tasks where numbers are appropriate) or a letter is selected (for tasks where letters are appropriate). Which letter?: Each key has more than one letter available, and you find a letter by repeatedly pressing the key until you see it. Case: To change the case of a letter, press before you press the letter. Enter the next character: Press the next key.
Inserting a pause What is a pause? Do you frequently call an automated service number that includes interactive voice prompts? A service that requests passwords or steps you through menu choices, like your bank or your voicemail? If so, you can save time by storing the service number and all of the required responses into a memory key.
• • • to enter the voicemail menu One pause ( ) to wait for the passcode prompt Your passcode and . Insert pauses while storing a number A pause is 3 seconds long. While storing an automated service number and all of its required responses into a memory key, you must enter pauses before each automated prompt. To store an automated service number and responses 1. Jot down the automated service number. 2. Call the number, and jot down the following, until you reach the destination: a.
Phonebook You can build a personal phonebook so that you can easily make calls with a few key presses. You must store phonebook entries separately for each handset, but you can copy entries from one handset to another. Each handset can hold 200 phonebook entries. You can store phonebook entries in these ways: • Manually, by using the keyboard to type the entries.
To scroll through multiple letters on a key: Press rapidly. To enter a space: Press . To enter the same letter twice: Pause between pressing. 5. Press all alphanumeric keys that are required to make the call (area code and 1 when required), and then press . Default Ringtone, Record or Scroll appears on the screen. 6. Save now or specify unique notification by taking one of these steps: • To save the information now and assign a default ringtone: Press .
Phonebook Store entries from lists You can quickly add a number to your phonebook or memory key, from these lists: • The dialed calls list • If you subscribe to caller ID service, the inbound calls list Note: As you store entries, be sure to add long-distance codes as necessary, so that your phone can dial the numbers directly. If area codes are not required for local calls in your region, see page 26 for instructions on specifying that the phone not save the area code in lists.
• To save to the phonebook, press Number. to select Save • To save to a memory key, press repeatedly until you see the memory key (M1-M4), and then press . 4. Keep or edit the name by taking one of these steps: • To keep the current name exactly as it appears on the screen, press . • To edit the name, press beneath Clear on the screen, press alphanumeric keys to enter the name that you wish to store, and then press . Note: You can press and hold to clear all letters at once. 5.
Phonebook Default Ringtone, Record or Scroll appears on the screen, and the current ringtone or personal identifier plays. 6. Save now or specify unique notification by taking one of these steps: • To save the information now and assign a default ringtone: Press . • To record or re-record a personal identifier to indicate calls from this person (Caller ID service required): Press and scroll to Record or scroll, and then press . Press to select Start, record an identifier, and then press .
Copy entries from one handset to another You can copy phonebook entries from one handset to another, in these ways: • Copy individual entries • Copy all entries: You can copy all and replace or you can copy all and add. To copy one phonebook entry from one handset to another 1. Press beneath Phnbk on the screen. 2. Press the first alphanumeric key of the name that you wish to edit, and if necessary, press and scroll to the name. 3. Press 4. Press press to select Option. .
Phonebook Copying to Hs (number) appears on the screen. On the destination handset, Receive Record? appears on the screen. 6. On the destination handset, press Select. 7. Press to choose . To copy all phonebook entries from one handset to another 1. Press beneath Phnbk on the screen. 2. Press to select Option. 3. Copy all entries by taking one of these steps: • To copy all entries and replace existing entries: Press and scroll to Copy All, and then press .
4. Press and scroll to the handset to which you want to copy the entry, and then press . Copying to Hs (number) appears on the screen. On the destination handset, Replace All Records? or Receive Record? appears on the screen. 5. On the destination handset, press 6. Press to select Select. . Edit a phonebook entry 1. Press beneath Phnbk on the screen. 2. Press the first alphanumeric key of the name that you wish to edit, and if necessary, press and scroll to the name. 3. Press 4.
Phonebook 5. Keep or edit the name by taking one of these steps: • To keep the current name exactly the same, press . • To edit the name, press beneath Clear on the screen, press alphanumeric keys to enter the name that you wish to store, and then press . Note: You can press and hold to clear all letters at once. 6. Keep or edit the number by taking one of these steps: • To keep the current number exactly the same, press .
• To save the information now and assign a default ringtone: Press . • To record or re-record a personal identifier to indicate calls from this person (Caller ID service required): Press and scroll to Record or scroll, and then press . Press to select Start, record an identifier, and then press . Your recording plays, and Ring Tone Save? appears on the screen. Press to save the recording.
Phonebook Delete one or all phonebook entries 1. Press beneath Phnbk on the screen. 2. Press the first alphanumeric key of the name that you wish to edit, and if necessary, press and scroll to the name. 3. Press to select Option. 4. Delete one or all entries by taking one of these steps: • To delete one entry: Press Delete Entry, and then press • To delete all entries: Press Delete All, and then press and scroll to . and scroll to . Delete Entry? or Delete All Entries? appears on the screen. 5.
Answering and calling Auto answering By default, you answer calls by removing the handset from the base and pressing . If you prefer to answer calls by simply removing the handset from the base, you can turn on the auto answer feature for the handset. If the handset rings when it is off of the base, you must still press to answer the call. To turn on or off auto answering 1. Press beneath Menu on the screen. 2. Press . and scroll to Setting, and then press 3.
Answering and calling To turn on or off auto answering for internal (intercom) calls You can set auto answering for calls from other handsets that are registered to your ClearSounds A400 base. If Internal Auto Answer is on, intercom call recipients simply hear the caller through the speakerphone while the handset rests on the base. The phone does not ring. 1. Press beneath Menu on the screen. 2. Press . and scroll to Setting, and then press 3. Press then press and scroll to Int auto answer, and 4.
Answer, place or end a call These instructions also apply under these conditions: • Using a handset connected to a headset. • Answering and ending an intercom call. A handset display indicates an incoming intercom call with and the caller's handset number. For instructions on placing an intercom call, see page 72. To answer, place or end a call Answer Place End 1. 1. 1. Press Lift. 2. Press . Note: If you set the handset to auto answer, simply lift the handset from the base.
Answering and calling Silence a ringing handset You can stop a handset from ringing during an incoming call. To silence a ringing handset • beneath Silent on the screen Press Place a one-touch call If you have stored numbers in the memory keys, you can call these numbers with one touch. If you need instructions for storing one-touch numbers, see page 53. To place a one-touch call 1. Lift . 2. Press and hold the that you wish to call. The memory information appears on the screen, and the phone dials.
Redial a number You can quickly redial any of the last ten numbers that were dialed from your handset. To redial the last-dialed number 1. Lift . 2. Press . The last-dialed number appears on the screen. 3. Press . The phone dials. To redial a recently dialed number 1. Lift . 2. Press . The last-dialed number appears on the screen. 3. Press press and scroll to your selection, and then . The phone dials.
Answering and calling Call from your phonebook If you have stored a number in your phonebook, you can call it quickly. If you need instructions for storing phonebook numbers, see page 54. To call a phonebook number 1. Lift . 2. Press beneath Phnbk on the screen. The first alphabetic listing appears on the screen. 3. Find the desired name by taking one of these steps: • Press the key for the first letter of the first name shown in the listing, and if necessary, press and scroll to your selection.
Call from the inbound calls list If you subscribe to caller ID service with your telephone service provider, the handset stores the last 30 calls made to your telephone. You can quickly dial any of the numbers stored in the list.
Answering and calling Call other handsets in your home (intercom) If additional handsets are registered to your ClearSounds A400 base, you can place internal calls among the handsets. Note: If an external call comes in while you converse on an internal call, press to end the internal call before you answer the external call. To place an intercom call 1. Lift . 2. Press . Internal_ appears on the screen. 3. Press the handset number of the phone that you wish to call. 4. To end the call, press 72 .
During calls Adjust sound Use these controls to adjust earpiece sound during a call. After you hang up, volume and tone equalizer settings remain set for the next call. Amplification resets to off when a call ends. If you prefer to set amplification always on, see page 34. To adjust the handset volume and tone during a call Volume Amplify Equalize tone 1. Press . 2. Press • • Press + or -. Press to turn on or off. to select Treble, Flat or Bass. As you select, a graph appears on the screen.
During calls Use the speakerphone If you remain close to the handset, you can converse handsfree and listen over the handset speakerphone. To enjoy optimal speakerphone performance, locate the handset away from areas with high background noise. Note: does not work in the speakerphone mode. To turn on the handset speakerphone during a call 1. Press . The handset speakerphone is on, and the screen. appears on 2. Place the handset on a nearby surface, standing up. 3.
Mute the microphone You can mute the handset so that the other party cannot hear any noise or conversation on your end of the line. You can still hear the other party. Muting also works when you use a speakerphone or headset. To mute and unmute the handset microphone 1. Press beneath Mute on the screen. Mute On flashes on the screen. 2. To turn off muting and return to conversation, press beneath Off. Transfer a call You can transfer a call to another handset that is registered to the same base.
During calls Use a headset You can plug in a headset to the handset and converse handsfree while listening discretely through the headset. You can connect the headset before or during a call. To use a headset If the headset includes a microphone, you can attach the handset clip to your belt or clothing: you are mobile! Headset jack 1. On the side of the handset, connect the headset to the jack. 2. Place the headset on your head. 3. (Optional): Clip the handset to your belt or clothing. 4.
Set up a conference call You can set up a three-party call with an external caller and a person using an A400 handset that is registered to your base. To set up a conference call 1. During a conversation with an outside caller, press The caller with whom you were speaking is on hold. . 2. Press the numeric key that indicates the number of the handset that you wish to call. and your handset number appear on the recipient's display. 3.
Voicemail and inbox If you subscribe to Voicemail and Caller ID services with your telephone service provider, the handset stores the last 30 calls made to your telephone in the inbound calls list.
Visual indicators of calls and voicemail The handset provides these visual indicators. Handset call and voicemail indicators Visual indicator Meaning X New Calls The number o f n o n - viewed calls If the same person calls more than once, the number lists the caller only once, and the call is marked "rep" for "repeat.". Clear it Scroll through all Caller ID entries that are marked " n e w.
Voicemail and inbox Review inbound calls The handset lists most recent calls first. To scroll through missed calls 1. Press . 2. Repeat for the next listing. Each listing shows this information: • Caller name and number (when available) • Date and time of the call • new (non-reviewed calls), old (previously reviewed calls) or rep (repeated calls) Listen to voicemail messages If you have unheard voicemail messages, when you open the line to make a call, you hear a stutter dial tone.
List maintenance The ClearSounds A400 phone stores two lists: • Dialed calls list: The last 10 numbers that were called from your handsets. • Inbound calls list (Caller ID service required) The last callers who called you. Each handset stores 30 calls. Delete entries from lists The oldest call automatically drops from the list when the list is full. You can remove calls manually if you wish. To delete calls from dialed or inbound calls lists 1.
Security Personalize the system PIN You must enter the system personal identifier number (PIN) to restore handset default settings or to register and unregister an additional handset to the base. This section instructs you on how to change from the default system PIN to a personalized PIN. The factory default system PIN is 0000. Note: Carefully consider whether a personalized system PIN is necessary.
4. Press numeric keys to enter the present PIN, and then press . Note: The factory default PIN is 0000. New PIN: appears on the screen. 5. Press numeric keys to enter the new PIN, and then press . Again: appears on the screen. 6. Press numeric keys to re-enter the new PIN, and then press . A confirmation tone occurs and PIN appears on the screen. 7. Press Changed .
Restoring defaults Restore handset default settings You can reset your handset to factory default settings. These settings are saved (they do not reset): • Incoming calls list (Caller ID) • Dialed calls list • Phonebook entries You must enter the system PIN to reset the defaults. The PIN is 0000. To restore handset default settings 1. Press beneath Menu on the screen. 2. Press . and scroll to Setting, and then press 3. Press press and scroll to Handset Reset, and then .
5. Press numeric keys to enter the new PIN, and then press . Again: appears. 6. Press numeric keys to re-enter the new PIN, and then press . A confirmation tone occurs and PIN appears on the screen. 7. Press Changed .
Additional handsets Register additional handsets to the base Your telephone handset (Handset 1) is registered to the base. If you purchased additional ClearSounds A400E handsets, you must register each additional handset to the ClearSounds A400 base. The base can accommodate a total of five handsets. Each handset’s registration number appears on the handset’s home screen. To register an additional handset to the base 1.
Delete a handset registration You can delete a handset registration from the base. Note: To accomplish this task, you cannot use the handset that you are deleting. You must use an alternate handset. To delete a handset registration 1. Press beneath Menu on the screen. 2. Press . and scroll to Setting, and then press 3. Press press and scroll to Unregister, and then . 4. Press numeric keys to enter the system PIN code (0000 is the factory default code), and then press . 5.
Troubleshooting General operation Symptom Solutions • Secure the power adapter connection in the AC wall outlet and in the handset jack. • Secure the phone line cord in the wall jack and in the handset jack. • Fully charge the handset batteries and install them properly. • Plug in another phone to the same wall jack to ensure that the phone service is operational. Handset batteries • Use only AAA NiMH seem to have short rechargeable batteries. lives.
Symptom Solutions There is noise, static or interference. • If you subscribe to DSL service, install a DSL filter (page 16). • Plug in the power adapter to the wall outlet and securely connect it to the phone. • Do not plug in other appliances to the same wall outlet. • Move the phone to a location that is free of interference. • If you are located near radio towers, install a filter. • The handset is out of range of the base. Move the handset closer to the base.
Troubleshooting Voicemail and call waiting services Symptom Solutions Call waiting does • Confirm with your service not work. provider that you subscribe to call waiting service. • If another handset is engaged on the line, call waiting information doesn't show. There is no caller • Confirm that you subscribe to caller ID information on ID service. the screen. • For information while you are conversing, confirm that you subscribe to caller ID on call waiting service.
Call notification Symptom Solutions There is no audible ringer. • Turn on the ringer and turn up the ringer volume (page 44). • Plug in the power adapter to the wall outlet and securely connect it to the phone. • Unplug one or more devices that share the phone line.
Troubleshooting Dialing Symptom Solutions A memory button does not function. Area codes or the long distance code are missing from lists, or they are there and I don't need them for local calls. • Program the number (page 53). The phone dials the exact number that you see on the screen. • If you are calling from a memory key or the phonebook, be sure that you have stored required area codes and long distance codes See page 46 and page 54.
Audio Symptom Solutions Low handset earpiece or speakerphone volume, or poor tone • Plug in the power adapter to the wall outlet and securely connect it to the phone. • Turn up the volume and amplification settings (page 34) • By default, amplification turns off after each call. If you prefer it on consistently, turn it on (page 34). • Adjust bass, flat and treble tone equalizer (page 73).
requirements adopted by the ACTA. A compliant telephone cord and modular plug are provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instruction for details. 3. If the ClearSounds® A400 DECT 6.0 Amplified Phone causes harm to the phone network, the phone company will notify you in advance that temporary discontinuance of service may be required.
Compliance 7. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. 8. If your home has specially wired alarm equipment connected to the phone line, ensure that the installation of the ClearSounds A400 DECT 6.0 does not disable alarm equipment. If you have questions about what will disable alarm equipment, consult your phone provider or a qualified installer. 9.
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point. For this product the FCC registration number is US:CLSW400BA400, which indicates the REN would be 0.0. Service Requirements In the event of ClearSounds A400 DECT 6.0 equipment malfunction, all repairs should be performed by ClearSounds or an authorized agent. It is the responsibility of users requiring service to report the need for service to ClearSounds or to one of our authorized agents.
Compliance number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection.
does not exceed 5. An alternative indication of the REN is the Load Number (LN); this number should be divided by 20 to approximate the equivalent REN. The REN of this unit is indicated on the bottom of your phone. RSS (category 1 equipment) This device complies with Industry Canada licenseexempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference that may cause undesired operation of the device.
Warranty Be sure to save your sales receipt as the proof of purchase date should you need warranty service. The serial number for this product is on the underside of the base. Your ClearSounds A400 DECT phone and A400E phone come with a (1) year limited warranty from the date of purchase. These products are warranted by ClearSounds against manufacturing defect in material and workmanship under normal use.
If a defect covered by this warranty should occur, promptly contact a Customer Service representative by phone, or log on to www.clearsounds.com to obtain a Return Merchandise Authorization (RMA) number and shipping instructions before shipping the product to us. Any shipment without an RMA number will not be accepted and will be returned to you at your expense. All authorized returned products must be accompanied with proof of purchase and a brief explanation of the problem.
Accessories Please visit the ClearSounds website or call ClearSounds for additional accessories. CS-CLA7V2 neckloop connects to your phone’s 2.5 mm hands-free conversation. jack for Requires hearing aid(s) or cochlear implant(s) with t-coil(s). CS-HD-500 headset connects to your phone’s 2.5 mm hands-free conversation.
Service Customer Service in United States and Canada Do you need some help? Please call, we are happy to assist you! ClearSounds Communications Attention: Repair Center 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 1-800-965-9043 (Toll-free) www.ClearSounds.
© 2013 ClearSounds CS-A400/400EUG Ver 1
