Clare Video Doorbell Quick Start Guide Content Introduction...1 Included...2 Clare Video Doorbell power requirements...2 Wi-Fi signal strength requirements...3 Installation...3 (Optional) Installing the resistor and power booster...6 Creating a ClareVision Plus account...7 Setting up the doorbell in the ClareVision Plus app...12 Understanding the ClareVision Plus app icons...13 Configuring the motion detection area...13 Troubleshooting and light status...16 Warranty Information...17 Support...
Included The below items are included with the Clare Video Doorbell. Clare Video Doorbell power requirements The Clare Video Doorbell only works with mechanical doorbells that use 1624VAC power. Note: To learn your current doorbell’s voltage, consult the original doorbell packaging or a licensed electrician. Mechanical versus digital doorbells Listen to the tone the doorbell makes when ringing it, the tone determines if your doorbell mechanical or digital.
Figure 2: Mechanical versus digital doorbell Wi-Fi signal strength requirements The Clare Video Doorbell must be connected to a 2.4GHz network and requires a minimum -60dBm Wi-Fi signal strength at the installation location. We recommend downloading a Wi-Fi analysis tool for your phone or tablet to check signal strength. Stand at the doorbell installation location and test the WiFi strength.
3. Mount the supplied spacer or wedge plate to the doorbell location using the supplied wedge/space screws. Note: The angled wedge plate can be used to change the viewing angle of the doorbell. Make sure to pull the doorbell wires through the center of the wedge plate/spacer. 4. Connect the existing doorbell wires to the leads on the back panel of the doorbell.
If the existing wiring is not long enough, follow the instructions below to extend the wiring. a. Insert the wires into the provided connectors. b. Use pliers to snap the button into place. Notes • Do not strip the wires, the connectors pierce the insulation. • The 2 wires used to power the doorbell can be connected to either terminal. 5. Install the doorbell using the supplied mounting screws. 6.
(Optional) Installing the resistor and power booster The resistor can be installed when using a mechanical chime to eliminate potential doorbell buzzing, and the power booster improves doorbell sound. To install the resistor: 1. Wrap the ends of the supplied resistor around the terminals on the doorbell. 2. Verify proper installation by ringing the doorbell. Note: Connecting the resistor in the wrong direction does not harm either device, but results in the doorbell not ringing correctly.
3. Remove the cover from your mechanical chime and then connect end B of the Red wire to the TRANS terminal and end B of the Black wire to the FRONT terminal on the mechanical chime. 4. Remove the paper backing and adhere the power booster and screw terminal to the mechanical chime. Replace the cover on the mechanical chime. Creating a ClareVision Plus account To access live doorbell video and recorded footage from anywhere in the world, you must first setup a ClareVision Plus account.
a. Tap Mobile or Email (preferred), and then read and select the checkbox for the Terms of Service. b. Select the country, and then tap Finish in the top-right. Email i. Enter the customer’s email address, and then tap Next. ii. Retrieve the code from the email and enter it into the Security Code field. iii. Tap Next Mobile i. Enter the customer’s mobile number, and then tap in the Mobile Phone Number field. ii. Tap Get Security Code. iii.
To setup the ClareVision Plus account using an Android device: 1. Download and install the ClareVision Plus app. ClareVision Plus for Android – Google Play ClareVision Plus for iOS - iTunes 2. Launch the app, select your country/region, and then tap the Checkmark icon in the top-right corner. 3. Tap Login, and then tap Register. Follow the registration steps below.
Note: The ClareVision Plus account used must be that of the homeowner. a. Read the Privacy Policy, and then tap Agree. b. The Mobile Phone Number option is selected by default. Enter the mobile device’s number. – or – Tap Register by Email Address at the bottom of the screen, and then enter your email address. c. Tap Get Verification Code. A verification code is sent to the email/phone.
d. Check the SMS or email message for the verification code, copy the code, and then return to the ClareVision Plus app. e. Enter the verification code into the field, and then tap Next. f. Enter your preferred username and password, confirm the password, and then tap Finish. 4. Tap Login, and then enter your set credentials. Note: Android users with a device that supports fingerprint authentication are presented with a fingerprint authentication pop-up. If desired enable the fingerprint usage. a.
5. Add your doorbell. Setting up the doorbell in the ClareVision Plus app Once the camera is installed, follow the steps below to complete doorbell setup and final installation. To setup the doorbell in the ClareVision Plus app: 1. Once the LED on the front of the doorbell is solid red, configure the camera. For troubleshooting and LED status see Troubleshooting and light status below. 2. Tap in the bottom menu, and then tap doorbell. in the top-right corner to add the 3.
To install complete final installation: 1. Place the doorbell faceplate on the device, and then gently press the faceplate into place. 2. Install the security screws, 1 at the top and 1 at the bottom. Understanding the ClareVision Plus app icons The below icon guide helps navigate and configure settings in the ClareVision Plus app. Table 1: Live and recorded video settings Icon Icon description 2-way audio This icon enables 2-way audio.
Volume control This icon adjusts the volume of the selected stream. Camera view (1 monitor) This icon allows the user to view multiple streams as once. Zoom This icon zooms in on the stream. Back This icon brings the user back to the previous screen. Settings This icon allows the user to access the device’s settings. Add device This icon allows the user to add a new device. Playback This icon allows the user to play back footage from the stream.
3. Select Alarm Notifications and verify that they are enabled. 4. Tap Draw Motion Detection Area, and then tap the Edit icon. 5. Select desired motion area. 6. Tap to save your changes. Motion detection sensitivity You can adjust how sensitive the doorbell detect motion by changing the sensitivity settings under the Alarm Notifications meu.
Troubleshooting and light status Use the information below to troubleshoot the Clare Video Doorbell. To factory reset the doorbell: 1. Press and hold the Mode button for 15 seconds, or until the device says, “Your device is rebooting”. This factory resets the Clare Video Doorbell. Note: You can only factory reset the doorbell after it has been connected to a Wi-Fi network.
Chime related issues If your doorbell chime is constantly ringing, verify that the supplied power voltage is a constant 16VAC or higher. If your doorbell chime is buzzing, install the provided resistor across chime terminals. See, “(Optional) Installing the resistor and power booster” on page 6. If your doorbell chime is not sounding, or only making a “ding” sound instead of the complete “ding-dong” sound, then the supplied power booster is required. Follow the steps below.
