GETTING STARTED GUIDE Cisco Catalyst 9120AX Series Access Points First Published: June 21, 2019 Last Updated: October 30, 2019 Cisco Systems, Inc. 1 www.cisco.
Cisco Catalyst 9120AX Series Access Points 1 About this Guide 2 About the Access Point 3 Safety Instructions 4 Unpacking 5 AP Views, Ports, and Connectors 6 Preparing the AP for Installation 7 Installation Overview 8 Performing a Pre-Installation Configuration 9 Mounting the Access Point 10 Grounding the Access Point 12 Configuring and Deploying the Access Point 14 Checking the Access Point LEDs 15 Miscellaneous Usage and Configuration Guidelines 17 Related Documentation 18 Declarations o
Cisco Catalyst 9120AX Series Access Points 1 About this Guide This guide provides instructions on how to install your Cisco Catalyst 9120AX series access points and provides links to resources which can help you configure the access point. This guide provides mounting instructions and limited troubleshooting procedures. The 9120AX series access point is referred to as access point or AP in this document.
Cisco Catalyst 9120AX Series Access Points — USB 2.0 Port — One multi-color LED Status indicator. see the “Checking the Access Point LEDs” section on page 21 for information on the colors of the LED status indicator. Integrated Bluetooth Low Energy (BLE) radio to enable IoT use cases such as location tracking and wayfinding.
Cisco Catalyst 9120AX Series Access Points AP Model Numbers and Regulatory Domains AP Type Model Number Details Access Point for indoor environments, with internal antennas C9120AXI-x Dual-band, controller-based 802.11ax C9120AXI-EWC-x C9120AXI-x with a Cisco Embedded Wireless Controller software image Access Point for indoor environments, with external antennas C9120AXE-x Dual-band, controller-based 802.
Cisco Catalyst 9120AX Series Access Points For more information on Self Identifying Antennas, see “What are Self Identifying Antennas?” section. The radio and antennas support frequency bands 2400–2500 MHz and 5100–5900 MHz. Table 1 List of External Antennas Supported on C9120AXE and C9120AXP Part Number Description Gain AIR-ANT2524DB-R/= Dipole Antenna, Black, with RP-TNC connectors. 2 dBi (2.4 GHz) 4 dBi (5 GHz) AIR-ANT2524DG-R/= Dipole Antenna, Gray, with RP-TNC connectors. 2 dBi (2.
Cisco Catalyst 9120AX Series Access Points 3 Safety Instructions Translated versions of the following safety warnings are provided in the translated safety warnings document that is shipped with your access point. The translated warnings are also in the Translated Safety Warnings for Cisco Catalyst Access Points, which is available on Cisco.com. Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury.
Cisco Catalyst 9120AX Series Access Points 4 Unpacking To unpack the access point, follow these steps: Step 1 Unpack and remove the access point and the accessory kit from the shipping box. Step 2 Return any packing material to the shipping container and save it for future use. Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
Cisco Catalyst 9120AX Series Access Points Figure 2 Ports and Connectors on the Head of the 9120AXI Model 1 2.5GbE port 4 Mode button 2 RJ-45 console port 5 Security hasp for padlocking AP to mounting bracket 3 USB 2.
Cisco Catalyst 9120AX Series Access Points Figure 3 Face of the 9120AXE and 9120AXE Models 1 Location of the 4-port Smart Antenna (DART) connector, under a mylar cover 2 Location of the ports and connectors on the head of the AP. 6 1 5 USB 2.0 port, under a mylar cover Status LED 3 RP-TNC antenna connector port (Dual-band A) 7 RP-TNC antenna connector port (Dual-band C) 4 RP-TNC antenna connector port (Dual-band B) 8 RP-TNC antenna connector port (Dual-band D) 1.
Cisco Catalyst 9120AX Series Access Points The ports and connections on the bottom of the access point are shown in Figure 4. Figure 4 Ports and Connections on the Head of the 9120AXE and 9120AXP Models 1 4-port Smart Antenna (DART) connector port, under a mylar cover1 For more information, see “What is a Smart Antenna connector?” section. 4 RJ-45 console port 2 Security hasp for padlocking AP to mounting bracket 5 USB 2.0 port, under a mylar cover 3 2.
Cisco Catalyst 9120AX Series Access Points 6 Preparing the AP for Installation Before you mount and deploy your access point, we recommend that you perform a site survey (or use the site planning tool) to determine the best location to install your access point. You should have the following information about your wireless network available: Access point locations. Access point mounting options: below a suspended ceiling, on a flat horizontal surface, or on a desk top.
Cisco Catalyst 9120AX Series Access Points 8 Performing a Pre-Installation Configuration The following procedures ensure that your access point installation and initial operation go as expected. This procedure is optional. Note Performing a pre-installation configuration is an optional procedure. If your network controller is properly configured, you can install your access point in its final location and connect it to the network from there.
Cisco Catalyst 9120AX Series Access Points To perform pre-installation configuration, perform the following steps: Step 1 Make sure that the Cisco Wireless Controller DS port is connected to the network. Use the procedure for CLI or web-browser interface as described in the appropriate Cisco Wireless Controller guide. a. Make sure that access points have Layer 3 connectivity to the Cisco Wireless Controller Management and AP-Manager Interface. b.
Cisco Catalyst 9120AX Series Access Points Note When you are installing a Layer 3 AP on a different subnet than the Cisco Wireless Controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the AP, and that the subnet has a route back to the Cisco Wireless Controller. Also be sure that the route back to the Cisco Wireless Controller has destination UDP ports 5246 and 5247 open for CAPWAP communications.
Cisco Catalyst 9120AX Series Access Points Figure 6 1 Locking the AP to the Bracket Position of the hasps for the locks on the back of the 9120AXI model 16
Cisco Catalyst 9120AX Series Access Points 10 Grounding the Access Point Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Grounding is not always required for indoor installations. However, while using the C9120AXE or C9120AXP AP models, if the external antenna is placed outdoors, you must ground the AP before connecting power. For supported external antennas, see “List of External Antennas Supported on C9120AXE and C9120AXP”.
Cisco Catalyst 9120AX Series Access Points Figure 8 1 Grounding Label on the Head of the 9120AXE and 9120AXP Models Grounding label Step 8 Caution Secure the connector to the AP using the connector’s washer and screw. Use the screwdriver to carefully tighten the screws until the connector is held firmly to the chassis. Do not over tighten the screws. Connect the power cable to the AP after the AP is grounded.
Cisco Catalyst 9120AX Series Access Points Note If 802.3af is used, both the 2.4 GHz and 5 GHz radios will be reduced to 1x1 and Ethernet will be downgraded to 1 GbE. The USB port will also be off. 12 Configuring and Deploying the Access Point This section describes how to connect the access point to a controller. Because the configuration process takes place on the controller, see the Cisco Wireless Controller Configuration Guide for additional information.
Cisco Catalyst 9120AX Series Access Points Step 2 Observe the access point LED (for LED descriptions, see “Checking the Access Point LEDs” section on page 21). a. When you power up the access point, it begins a power-up sequence that you can verify by observing the access point LED. If the power-up sequence is successful, the discovery and join process begins. During this process, the LED blinks sequentially green, red, and off.
Cisco Catalyst 9120AX Series Access Points 14 Checking the Access Point LEDs The location of the access point status LED is shown in Figure 2. Note Regarding LED status colors, it is expected that there will be small variations in color intensity and hue from unit to unit. This is within the normal range of the LED manufacturer’s specifications and is not a defect. However, the intensity of the LED can be changed through the controller.
Cisco Catalyst 9120AX Series Access Points The AP status LED changes from Blue to Red, and all the files in the AP storage directory are cleared. If you keep the mode button pressed for more than 60 seconds, the mode button is assumed faulty and no changes are made. Troubleshooting the Access Point to Cisco Controller Join Process Note Ensure that your controller is running controller software Release 8.9.111.0 or later as specified in see the Cisco Wireless Solutions Software Compatibility Matrix.
Cisco Catalyst 9120AX Series Access Points Whenever a new syslog server IP address overrides the existing syslog server IP address, the old address is erased from persistent storage, and the new address is stored in its place. The access point also starts sending all syslog messages to the new IP address provided the access point can reach the syslog server IP address. You can configure the syslog server for access points and view the access point join information only from the controller CLI.
Cisco Catalyst 9120AX Series Access Points network default-router dns-server Where: is the name of the DHCP pool, such as AP9120AX is the network IP address where the controller resides, such as 10.0.15.1 is the subnet mask, such as 255.255.255.0 is the IP address of the default router, such as 10.0.0.1 is the IP address of the DNS server, such as 10.0.10.
Cisco Catalyst 9120AX Series Access Points •Dual 5 GHz Mode—Serving clients on both 5 GHz Radios •Wireless Security Monitoring—Scanning both 2.4 GHz and 5 GHz for security threats while also serving 5 GHz clients What is a Smart Antenna connector? The 9120AXE and 9120AXP models have a Smart antenna connector (see Figure 10), which is connected directly to the flexible radio. Without a supported external antenna connected to the Smart Antenna connector, the flexible radio can stay only in 2.4 GHz mode.
Cisco Catalyst 9120AX Series Access Points 17 Related Documentation All user documentation for the Cisco Catalyst 9120AX series access point is available at the following URL: http://www.cisco.com/c/en/us/support/wireless/aironet-9120AX-series-access-points/tsd-products-support-serieshome.html For detailed information and guidelines for configuring and deploying your access point in a wireless network, see the following documentation: Cisco Wireless Controller Configuration Guide, Release 8.
Cisco Catalyst 9120AX Series Access Points This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference.
Cisco Catalyst 9120AX Series Access Points Guidelines for Operating Cisco Catalyst Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Catalyst access points in Japan. These guidelines are provided in both Japanese and English.
Cisco Catalyst 9120AX Series Access Points Statement 371—Power Cable and AC Adapter English Translation When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO.
Cisco Catalyst 9120AX Series Access Points ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
Cisco Catalyst 9120AX Series Access Points Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. La bande 5 150-5 250 MHz est réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Users are advised that high-power radars are allocated as primary users (i.e.
Cisco Catalyst 9120AX Series Access Points This Device Meets International Guidelines for Exposure to Radio Waves The 9120AX series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines.
Cisco Catalyst 9120AX Series Access Points As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator. Separation Distance Frequency MPE Distance 2 1.72 W/m 2.4 GHz 30 cm (12 inches) 2 5.4 W/m 9.2 W/m2 2.
Cisco Catalyst 9120AX Series Access Points You can obtain additional information from the following organizations: World Health Organization Internal Commission on Non-Ionizing Radiation Protection at this URL: www.who.int/emf United Kingdom, National Radiological Protection Board at this URL: www.nrpb.org.uk Cellular Telecommunications Association at this URL: www.wow-com.com The Mobile Manufacturers Forum at this URL: www.mmfai.
Cisco Catalyst 9120AX Series Access Points The operation of the low-power radio-frequency devices is subject to the interference caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator. Chinese Translation English Translation Low-power Radio-frequency Devices Technical Specifications 4.7 Unlicensed National Information Infrastructure 4.7.5 Within the 5.25-5.
Cisco Catalyst 9120AX Series Access Points Communications, Services, and Additional Information C9120AXE-Z C9120AXP-Z Figure 11 Brazil Regulatory Information Portuguese Translation Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. English Translation This equipment is not entitled to the protection from harmful interference and may not cause interference with duly authorized systems.
Cisco Catalyst 9120AX Series Access Points Cisco Bug Search Tool Cisco Bug Search Tool Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software. © 2019 Cisco Systems, Inc. All rights reserved.
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