Dell™ Dimension™ 4600 Series Service Tag CD or DVD drive activity light CD or DVD headphone connector CD or DVD eject button CD or DVD volume control dial floppy drive eject button* floppy drive light* hard-drive activity light power light power button USB 2.0 connectors (2) headphone connector *On computers with an optional floppy drive.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file. To access help files, see page 21.
Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finding Information for Your Computer 1 . . . . . . . . . . . . . . . . . . . 9 Setting Up and Using Your Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Cable . . . . . . . . Connecting a Parallel Printer Connecting a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems writing to a CD-RW drive . DVD drive problems . . . . . . . . Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . 23 23 24 . . . . . . . . . . . . . . . . . . . 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 E-Mail, Modem, and Internet Problems Error Messages General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The computer stops responding . . . . . . . .
3 Advanced Troubleshooting Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . 43 44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Starting the Dell Diagnostics . Dell Diagnostics Main Menu . Drivers What Is a Driver? . Identifying Drivers. Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Replacing the Computer Cover 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix Specifications . System Setup Overview . . . . Viewing Settings Boot Sequence . . . . .
Safety Instructions See your Product Information Guide for safety instructions.
Safety Instructions www.dell.com | support.dell.
Finding Information for Your Computer What are you looking for? Find It Here • How to set up my computer Setup Diagram • Tips on using the Microsoft® Windows® operating system • How to clean my computer • How to use my mouse and keyboard Te l l M e H o w H e l p F i l e 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How.
www.dell.com | support.dell.com What are you looking for? Find It Here • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with other users and technical support • Documentation for my computer D e l l S u p p o r t W e b s i t e — support.dell.com • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows XP Help and Support Center 1 Click the Start button and click Help and Support.
Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance.
www.dell.com | support.dell.com parallel connector on computer connector on printer screws (2) clips (2) parallel printer cable notches (2) 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.
USB connector on computer USB printer cable USB connector on printer Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
www.dell.com | support.dell.com network adapter connector on computer network wall jack network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next.
• Cable modem connections that provide high-speed Internet access through your local cable TV line. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs.
www.dell.com | support.dell.com Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs.
Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. • You cannot create audio DVDs with Sonic RecordNow. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
www.dell.com | support.dell.com Booting to a USB Device NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation. To restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive: 1 Connect the USB device to a USB connector.. 2 Shut down (see page 18) and restart the computer. 3 Turn on the computer. When the DELL™ logo appears, press immediately.
Solving Problems Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 32. Press a key or move the mouse. See the Tell Me How help file for information on standby mode. For more information, see page 32. Get technical assistance from Dell. See page 88. See page 25.
www.dell.com | support.dell.com See page 36. See page 35. See page 33. See page 24. See page 30. See page 30. See page 21. See page 31. See page 34. See page 25. See page 26. See page 24. See page 24. See page 26.
Finding Help Information TO ACCESS THE TELL ME HOW HELP FILE — 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How. TO ACCESS WINDOWS HELP — 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions shown on the screen. TO LOCATE ADDITIONAL INFORMATION FOR YOUR COMPUTER — See page 9.
www.dell.com | support.dell.com TEST THE DRIVE — • Insert another disk to eliminate the possibility that the original floppy disk is defective. • Insert a bootable floppy disk and reboot the computer. ENSURE THAT THE DISK IS NOT FULL OR WRITE-PROTECTED — Ensure that the disk has available space and that it is not write-protected (locked). See the following figure. back of floppy disk write-protected not writeprotected NOTICE: Do not attempt to clean drive heads with a swab.
TEST THE DRIVE WITH ANOTHER CD — Insert another CD to eliminate the possibility that the original CD is defective. CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 35. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Click the Start button and click My Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
www.dell.com | support.dell.com Hard drive problems RUN CHECK DISK — 1 Click the Start button and click My Computer. 2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. E-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly.
www.dell.com | support.dell.com A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click the Change or Remove Program icon. 5 See the program documentation for installation instructions. INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable floppy disk or CD.
A program stops responding END THE PROGRAM — 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. CHECK THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program.
www.dell.com | support.dell.com BACK UP YOUR FILES IMMEDIATELY — If your computer has a CD-RW drive or a zip drive installed, see the drive’s documentation for instructions. ENSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA — See the program documentation to ensure that the values or characters you are entering are valid. CHECK FOR VIRUSES — Use a virus-scanning program to check the hard drive, floppy disks, or CDs.
• Unintelligible characters print from the printer. • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent reason. • Nothing displays on the monitor. REMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES THE CONFLICT — If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions.
www.dell.com | support.dell.com Keyboard Problems RESTART THE COMPUTER — • If the mouse is functioning, shut down the computer through the Start menu (see page 13). After the computer shuts down, press the power button to restart the computer. • If the computer does not respond to a keystroke or the mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button again to restart the computer.
IF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE CABLE — If the mouse is connected after the power is turned on, the mouse appears to be nonfunctional. To make the mouse function properly: 1 While your computer is on, remove the power cable from the back of the computer. 2 Connect the mouse to the computer. 3 Reconnect the power cable. 4 Turn on your computer.
www.dell.com | support.dell.com network integrity/ speed light activity light RESTART THE COMPUTER AND TR Y TO LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 49.
IF THE POWER LIGHT IS STEADY AMBER — The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the microprocessor power cable is securely connected to the system board. • Remove and then reinstall the memory modules. • Remove and then reinstall any cards. • If the problem persists, contact Dell (see page 90). IF THE POWER LIGHT IS BLINKING AMBER — A device might be malfunctioning or incorrectly installed.
www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS® — 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
Sound and Speaker Problems No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card.
www.dell.com | support.dell.com REINSTALL THE AUDIO (SOUND) DRIVER — See page 45. CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 49. No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see page 49). DISABLE DIGITAL MODE — Your CD or DVD drive headphones do not work if the CD or DVD drive is operating in digital mode.
SWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cable is defective. TEST THE VIDEO EXTENSION CABLE (IF USED) — If you are using a video extension cable and removing the cable solves the problem, the cable is defective. TEST ANOTHER MONITOR — If another monitor is available, connect it to the computer. CHECK THE DIAGNOSTIC LIGHTS — See page 44.
Solving Problems www.dell.com | support.dell.
Advanced Troubleshooting Diagnostic Lights To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 39). These lights can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, the lights remain green. If the computer malfunctions, the color and sequence of the lights identify the problem.
www.dell.com | support.dell.com Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it (see page 75) and restart the computer. • If you have two or more memory modules installed, remove the modules, reinstall one module see page 75), and then restart the computer. If the computer starts normally, reinstall an additional module.
Light Pattern Problem Description Suggested Resolution A possible video card failure has occurred. • If the computer has a video card, remove the card and reinstall it (see page 62), and restart the computer. • If the problem still exists, install a video card that you know works and restart the computer. • If the problem persists or the computer has integrated video, contact Dell (see page 90). A possible floppy or hard drive failure has occurred.
www.dell.com | support.dell.com Light Pattern ABCD Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that there are no special memory module/memory connector placement requirements (see page 75). • Verify that the memory modules that you are installing are compatible with your computer (see page 75). • If the problem persists, contact Dell (see page 90). A possible expansion card failure has occurred.
Light Pattern Problem Description Suggested Resolution The computer is in a normal operating condition after POST. None. ABCD = yellow = green = off Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" (see page 19) and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell.
www.dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: The Service Tag for your computer is located at the top of each test screen. 2 Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
www.dell.com | support.dell.com Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager.
Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 10. NOTICE: Make regular backups of your data files.
www.dell.com | support.dell.com Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next.
7 Click Next. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
Advanced Troubleshooting www.dell.com | support.dell.
Adding Parts Front and Back View of the Computer Front View 1 12 11 2 10 3* 9* 4 8 7 6 5 *On computers with an optional floppy drive.
www.dell.com | support.dell.com 1 CD or DVD drive activity light 2 CD or DVD eject button Press to eject your CD from the CD or DVD drive. 3 floppy-drive eject button Press to eject a disk from the floppy drive. The drive activity light is on when the computer reads data from the CD or DVD drive. (On computers with an optional floppy drive.) 4 hard-drive activity light The hard-drive light is on when the computer reads data from or writes data to the hard drive.
Back View 19 18 17 1 16** 15 14 12* 2 3 4* 5* 11 6 7 10 8*** 9 13* *On computers with integrated sound. **On computers with integrated video. ***On computers with a video card. 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. 2 diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic lights" on page 39.
www.dell.com | support.dell.com 7 network adapter connector To attach your computer to a network or modem, connect one end of a network cable to either a network jack or your network device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. On computers with a network connector card, use the connector on the card.
16 integrated video connector If this connector has a protective cap over it, then your computer has the optional video card installed. If this connector does not have a protective cap over it, plug the cable from your monitor into the blue connector. (On computers with integrated video.) 17 serial connector Connect a serial device, such as a handheld device, to the serial port.
www.dell.com | support.dell.com computer cover cover latch back of computer 8 56 Place the computer cover on a level surface.
Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover.
www.dell.com | support.dell.
Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 18). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
www.dell.com | support.dell.com card card cutout card connector on system board crossbar Ensure that the card is fully seated and that its bracket is within the card slot. not fully seated card fully seated card bracket within slot bracket caught outside of slot 9 60 Secure the filler bracket onto the end of the card with the screw you removed in step 7.
10 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can cause damage to the equipment. 11 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
www.dell.com | support.dell.com Removing an AGP Card 1 Press the card lever toward the PCI connector. 2 Pull the card up and out of the card clip. notch lever tab card clip AGP connector PCI connector back of computer Installing an AGP Card 1 To add or replace the card, press the card lever toward the PCI connector and gently press the card into the AGP connector until it clicks into place.
securing screw filler bracket 4 If your computer did not previously have an AGP card installed, move the monitor cable to the VGA connector on the new card. 5 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 6 Connect your computer and devices to electrical outlets, and turn them on.
www.dell.com | support.dell.com 5 Remove the computer cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 6 Remove the existing hard drive.
9 10 Unpack the additional hard drive. Check the jumper setting on the back of the second drive. Ensure that the jumper setting on the new device is set for "cable select" (see the documentation that came with the drive for information). 11 Install the additional hard drive: a Insert hard-drive securing screws. b Place the two bracket tabs into the drive slots inside the computer’s front panel. c Swing the bracket forward so that it is flush with the computer’s front panel.
www.dell.com | support.dell.com 14 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 15 Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
side hinges (3) front panel top tab release lever middle tab bottom tab 7 Press in the two insert tabs, and then push out the front-panel insert.
www.dell.com | support.dell.com tabs (2) insert top bracket screw drive bracket floppy drive 8 Connect the floppy-drive power cable to the back of the drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
9 10 Connect the data cable to the back of the drive and to the floppy drive connector on the system board (see page 58). Position the top of the floppy drive bracket so that it is completely flush with the bottom of the upper drive bay, and then slide the floppy drive bracket forward into position. NOTE: The top of the floppy drive bracket has two slots that fit into two clips on the bottom of the upper drive bay. When the floppy drive bracket is properly mounted, it remains in place without support.
www.dell.com | support.dell.com 15 Connect your computer and devices to electrical outlets, and turn them on. 16 After you turn on your computer, press when you are prompted to enter setup mode. 17 Highlight Drive Configuration and press . 18 Use the left and right arrows to change Diskette Drive A from Not Installed to 3.5 inch, 1.44MB. 19 Press . 20 Highlight Integrated Devices (LegacySelect Options) and press .
6 Release and remove the front panel: a Push the release lever to release the top tab. b Reach inside the computer and push the bottom tab towards you to release it (the middle tab releases automatically). c Rotate the front panel to separate it from the side hinges.
www.dell.com | support.dell.com 7 Pull the two front-panel tabs towards you, and then push out the front-panel insert. insert tabs (2) 8 Ensure that the jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive for information). 9 Remove two extra alignment screws, shown in the illustration on page 72, from the front of the computer and insert them into the drive.
drive securing screw extra alignment screws (2 or 4) alignment screws (2) 11 Once the drive is in place, apply pressure to ensure that the drive is fully seated. 12 Use the securing screw that came with the drive to attach the drive to the computer. NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 13 Connect the power cable to the system board.
www.dell.com | support.dell.com side hinges (3) front panel 17 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 18 Connect your computer and devices to electrical outlets, and then turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
Adding Memory You can increase your computer memory by installing memory modules on the system board. NOTE: DDR 333 memory operates at 320 MHz when used with an 800-MHz front-side bus. DDR Memory Overview DDR memory modules should be installed in pairs of matched memory size. This means that if you purchased your computer with 128 MB of memory installed and you want to add another 128 MB of memory, you should install it in the appropriate connector.
www.dell.com | support.dell.com NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance.
memory connector closest to microprocessor securing clips (2) connector 9 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 10 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place.
www.dell.com | support.dell.com 11 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and then turn them on. 13 Click the Start button, right-click My Computer, and then click Properties. 14 Click the General tab. 15 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Appendix Specifications Microprocessor Microprocessor type Intel® Pentium® 4 Level 1 (L1) cache 8 KB first-level Level 2 (L2) cache 512-KB or 1-MB pipelined-burst, eight-way set associative, write-back SRAM System Information System chip set Intel 865PE or 865G DMA channels eight Interrupt levels 24 APIC mode System BIOS chip 4 Mb (512 KB) System clock 533- or 800-MHz data rate Expansion Bus Bus types PCI Bus speed PCI: 33 MHz PCI connectors three PCI connector size 120 pins PCI conn
www.dell.com | support.dell.com Memory Architecture Dual Channel DDR SDRAM Memory connectors Four Memory capacities 128-, 256-, 512-MB or 1-GB Minimum memory 128-MB DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 4 GB Memory type PC2700 (333-MHz) or PC3200 (400-MHz) DDR SDRAM (non-ECC) Drives Externally accessible two 5.25-inch bays one 3.
Ports and Connectors (continued) Internally accessible: Primary IDE channel 40-pin connector on PCI local bus Secondary IDE channel 40-pin connector on PCI local bus Floppy drive 34-pin connector Serial ATA two 7-pin connectors Video Type Integrated Intel Extreme Graphics controller Audio Audio controller ADI 1980 Network Network controller Integrated Intel® PRO 10/100 Ethernet Controls and Lights Power control push button Front-panel power light solid green for power-on state; blinking gre
www.dell.com | support.dell.com Environmental Temperature: Operating Storage Relative humidity 10° to 35°C (50° to 95°F) NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). –40° to 65°C (–40° to 149°F) 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz Storage 2.20 Grms at 10 to 500 Hz Maximum shock: Nonoperating (half-sine pulse) 105 G, 2 ms Nonoperating (faired-square wave) 32 G with a velocity change of 596.
Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see page 18) and try again. System Setup Screens System setup screens display the current configuration information for your computer.
www.dell.com | support.dell.com Keys Action Resets the selected option to the default setting. Restores all system settings to the default configuration. Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Normal — (Available only for the current boot process) The computer attempts to boot from the sequence of devices specified in system setup. • Diskette Drive — The computer attempts to boot from the floppy drive.
The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it. 3 At the bottom of the menu, enter the number of the device that is to be used for the current boot only. Changing Boot Sequence for Future Boots 1 Enter system setup (see page 82). 2 Use the arrow keys to highlight the Boot Sequence menu option and press to access the pop-up menu. NOTE: Write down your current boot sequence in case you want to restore it.
www.dell.com | support.dell.com 9 After the Microsoft Windows desktop appears on your computer, shut down the computer through the Start menu (see page 18). NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 10 Turn off any attached devices and disconnect them from their electrical outlets. 11 Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
5 Remove the computer cover (see page 78). 6 Locate the battery socket (see page 82). NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
www.dell.com | support.dell.com Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.
Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
www.dell.com | support.dell.com FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model numbers: DMC, MTC2 Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 Area Codes, Local Numbers, and Toll-Free Numbers E-mail for servers and EMC: la_enterprise@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Barbados General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Country Code: 32 E-mail for French Speaking Customers: support.euro.dell.
Country (City) International Access Code Country Code City Code Chile (Santiago) Department Name or Service Area, Website and E-Mail Address Sales, Customer Support, and Technical Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1230-020-4823 Country Code: 56 City Code: 2 China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: apsupport@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.
Country (City) International Access Code Country Code City Code St. Lucia Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-882-1521 St.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support for OptiPlex: Swe_kats@dell.
Country (City) International Access Code Country Code City Code Trinidad/Tobago Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Index A audio.
Index help files accessing, 9, 21 modem problems, 24 Hyper-Threading, 17 monitor blank, 36 hard to read, 37 problems, 36 I IEEE 1394 problems, 29 Internet problems, 24 Internet connection about, 14 options, 14 setting up, 15 IRQ conflicts, 49 K keyboard problems, 30 N network problems, 31 O operating system reinstalling Windows XP, 47 P password clearing system setup, 85 PC Restore, 48 L lights back of computer, 39 diagnostic, 39 M memory adding, 75 messages error, 25 Microsoft License Label
problems (continued) troubleshooting chart, 19 video and monitor, 36 volume adjusting, 35 Program Compatibility Wizard, 27 support contacting Dell, 90 System Restore, 46 system setup, 82 T R reinstalling Windows XP, 47 S safety instructions, 7 scanner problems, 34 screen.
Index 110 Index