DOC NO. : 102230-01 REVISION : CL980-01 TITLE: English and Spanish Manual A : 06/16/99 DATE SHEET 1 OF: 3 (408)776-2631 (408) 778-8061 Fax___________ Phone___________ jeanine.healy E-mail address: ________________@cidco.com Jeanine Healy Contact________________ (408)776-8063 Modem________________ PAPER 60 lb glossy Text stock______________ self-cover Cover stock____________ 1 Sided ❑ 108 g Text stock (Asia)______________ or Engineering Approved Equivalent Insert stock_______________ 5.5X8.
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Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM CL-980 CORDLESS TELEPHONE 9:18 AM PM 9:16 CAL LER S D TO VM LIN 408 LINE E 1 & 2 SMI - 5 TH 55JOH 121 2 N SEN DIR ECT L BAC ORY K CA DIR LL RE 18 PL CAL A R S FW D E S M G SK IP IL D R A F W F R O O F 2 I H C G B A D.
Cover.fm Page 2 Tuesday, June 15, 1999 11:20 AM This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Cidco980.
Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM Table of Contents ❑ DELETING DIRECTORY RECORDS 31 ❑ MAINTAINING BATTERIES 31 ❑ USING YOUR CUSTOM CALLING SERVICES 32 ❑ 3-WAY CALLING 32 ❑ CALL FORWARDING 32 ❑ CALL RETURN 33 ❑ CALL WAITING 34 ❑ CALLER ID AND CALL WAITING ID 34 ❑ REPEAT DIALING 36 ❑ VOICE MAIL 37 ❑ TROUBLESHOOTING 38 ❑ INDEX 41 Copyright © 1998-99 by CIDCO Incorporated. All rights reserved. ©1998 CIDCO Incorporated.
Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone GETTING TO KNOW YOUR NEW PHONE Your new CL980 telephone incorporates all the best features of a cordless telephone and blends them with your local telephone company’s best calling features, such as Caller ID, Voice Mail and Call Waiting ID. If this is your first cordless telephone, you’ll soon discover that your cordless is similar to regular telephones, except without the cord.
Cidco980.book Page 2 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone Voice Mail Navigation Keys Voice Mail Light Custom Calling Keys Function Keys Caller ID Keys Custom Calling Keys Flash/Hold/Redial Keys LED Indicators for: - Voice Mail Msgs - Line In Use - Intercom - Charge - Mute - Speakerphone Flash/Mute/Hold/ Redial Keys Page/Find Key to locate a misplaced handset LOCATING KEYS, LIGHTS, AND SWITCHES BASE KEYS The Page/Find key is a homing system for finding the handset.
Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone Speakerphone light indicates that the speakerphone is in use. ON THE HANDSET There are three lights, eight types of keys, and a switch on the handset. Lights New Calls light–Tells you when you have new Caller ID information to review. It flashes until you review your calls using the Caller ID keys. New Calls Light (on back) Talk light–Tells you that your phone is ready to dial when on solid.
Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone Volume Control keys—–Adjust the loudness of the handset earpiece, or the ringer. The higher/lower arrows are located on the side of the handset. This multi-position switch controls both the power and the ringer for the handset. Handset volume VOLUME 3-Position Switch Far left position—Both the power to the handset and the ringer are off. Middle position—The handset is on but does not ring.
Cidco980.book Page 5 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone Setting Up Your Phone It only takes a few steps to set up your phone. Now that you’ve checked the contents of the carton, you are ready to put the phone together. 1. CHOOSE A CENTRAL LOCATION FOR THE BASE UNIT The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television.
Cidco980.book Page 6 Thursday, June 3, 1999 6:39 PM 5. Plug the other end of the line cord into the wall jack. 6. Use the gap on the underside of the base to gather any excess cord. 7. Hang the base over the installation hooks. 4. INSERT THE BATTERY INTO THE HANDSET Use this procedure to install or to replace a battery. Be sure you follow the battery specifications and safety instructions outlined in your safety instruction booklet.
Cidco980.book Page 7 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone PERSONALIZING YOUR PHONE After setting up your phone and fully charging the battery, you can tailor your phone for additional performance and preferences. Press and hold the MEMORY key until the first screen appears. If you make a mistake anywhere in the process you can back up using the DELETE key, or end the programming sequence by pressing the MEMORY key again. 1.
Cidco980.book Page 8 Thursday, June 3, 1999 6:39 PM Easy Setup DETAILED SETUP EASY SETUP Enter your Voice Mail Access Number 1. 2. Enter your Voice Mail passcode 2. 3. Set your Area Code 1. 4. Choose between Tone or Pulse Dialing Set Advanced Functions (YES) or (NO) Select Ring Sound between 0 and 9 (5) Restore Defaults (YES) or (NO) Select Phone for Manual 3. Answer (NO) or Auto Answer (YES) Setup Complete 4.
Cidco980.book Page 9 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone 2. ENTER YOUR PIN FOR VOICE MAIL This screen prompts you to use the dialing keypad to enter your Voice Mail PIN. You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary # keys or flashes.
Cidco980.book Page 10 Thursday, June 3, 1999 6:39 PM Detailed Setup DETAILED SETUP 1. SELECT BETWEEN TONE AND PULSE 5:55AM PM 10/31 IN USE 1 2 If you are using the detailed setup method, you next see the dialing method screen. The CL980 can dial in either tone or pulse/rotary mode. Press ❑ Press REVIEW REVIEW to select TONE. DIALING METHOD CALLERS CALLERS DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM MEMORY DIAL DIAL PLS HOLD DROP 5:55AM PM 10/31 IN USE 1 2 to select PULSE.
Cidco980.book Page 11 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone Turn Voice Mail On or Off If you choose to set SETUP VOICE MAIL to NO, this screen does not appear. If you subscribe to Voice Mail from your local telephone company, ensure that this setting is set to ON. Programming this feature does not provide or cancel services. You must contact your local telephone company representative to request a change in services.
Cidco980.book Page 12 Thursday, June 3, 1999 6:39 PM Detailed Setup 5. SET UP OR CHANGE CALLER ID SETTINGS This series of prompts, allow Caller ID and Call Waiting ID subscribers to setup or change their settings. ❑ ❑ Press REVIEW to choose YES. You then see other screens that allow you to create or change Caller ID and Call Waiting ID settings.
Cidco980.book Page 13 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone ❑ Press REVIEW to choose NO, if you do not need to change these settings. If you select this option, skip to Step Set Up or Change Area Codes on page 14. Restore Programming Options—This screen allows you to restore the original Custom Calling settings of the telephone. It does not reset Voice Mail settings. 5:55AM PM 10/31 IN USE 1 2 ❑ RESTORE DEFAULTS ❑ Press REVIEW to choose YES to restore the original programming.
Cidco980.book Page 14 Thursday, June 3, 1999 6:39 PM Detailed Setup 6. SET UP OR CHANGE AREA CODES Everyone has at least one local area code. Many areas of the country now have additional local area codes. These local area codes are area codes, other than your own, that do not require you to dial a “1” before the number. The following series of programming prompts allow you to set up your phone to recognize those local area codes, which are particularly important for call records.
Cidco980.book Page 15 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone Select Number of Dialing Digits for Additional Area Codes—In some areas of the country, you dial 7 digits for these other local area codes. In other areas, you must always dial the area code with the local number for every call. ❑ Press REVIEW to select 7 digits for these additional area codes. ❑ Press REVIEW to select 10 digits for these additional area codes.
Cidco980.book Page 16 Thursday, June 3, 1999 6:39 PM Detailed Setup 7. COMPLETE SETUP You are now finished setting up your phone. The SETUP COMPLETE message appears. We hope you enjoy your new phone. Initially, the screen only shows the function labels for the Call Waiting ID keys. After receiving the first call record, Caller ID and Call Waiting Disposition customers additionally see the time and date on the screen when the phone is not in use.
Cidco980.book Page 17 Thursday, June 3, 1999 6:39 PM Using Your Phone Using Your Phone You can make calls several different ways with the CL980. USING TRADITIONAL DIALING 1. Press TALK TALK on the handset or SPEAKERPHONE on the base. Notice the timer on the display? It appears whenever you start a call and continues to run until you hang up the phone. 2. Use the number pad to dial the phone number. The phone number appears on the display as you enter the number.
Cidco980.book Page 18 Thursday, June 3, 1999 6:39 PM Using Speed Dialing USING SPEED DIALING There are several types of speed dialing. You can dial using: ❑ Your call records ❑ Your directory records ❑ The ❑ The MEMORY dial keys ❑ The Voice Mail keys ❑ The Custom Calling keys when they are reprogrammed as speed dial keys. key REDIAL DIALING FROM CALL RECORDS You can use the DIAL function key to dial any number in your Caller ID list. 1. Use the 2. Press DIAL to place the call.
Cidco980.book Page 19 Thursday, June 3, 1999 6:39 PM Using Your Phone STORING NUMBERS IN YOUR PHONE FOR QUICK DIALING In addition to dialing from call records or your directory, you can also dial from your MEMORY keys or from any Custom Calling keys that are reprogrammed as speed dialing keys. This section describes how to program up to 10 phone numbers in memory locations and how to reprogram extra Custom Calling keys as speed dialing keys. Creating a Memory Dial Key 1. Push MEMORY twice.
Cidco980.book Page 20 Thursday, June 3, 1999 6:39 PM Answering Calls Reprogramming Custom Calling Keys for Speed Dialing Your CL980 telephone comes preprogrammed with many of the most popular Custom Calling services. If you are not subscribing to all the services currently programmed into the phone, you might want to override the programming for those keys and use them for speed dialing.
Cidco980.book Page 21 Thursday, June 3, 1999 6:39 PM Using Your Phone Reprogramming the Voice Mail Navigation Keys—If you are not subscribing to Voice Mail, you can additionally reprogram your navigation keys as Speed Dialing keys. To reprogram any of the keys: 1. Place the handset in the cradle of the base with the display facing toward you. 2. Enter the number that you would like to store using the keypad. If the number is wrong, press number, or use the 3.
Cidco980.book Page 22 Thursday, June 3, 1999 6:39 PM Using the Speakerphone USING THE SPEAKERPHONE SPEAKERPHONE You can hold a conversation using the base. Press to turn on or off the speakerphone. The Speakerphone light comes on when the speakerphone is in use. Be careful switching from handset to speakerphone mode. If you press SPEAKERPHONE while talking on the handset, you might hear some feedback. You can stop the feedback by pressing TALK again.
Cidco980.book Page 23 Thursday, June 3, 1999 6:39 PM Using Your Phone USING HOLD HOLD You can place a call on hold by pressing the HOLD key on the handset or the key on the base. The speakerphone LED and the Talk LED flash slowly while calls are on hold. To take a call off hold, you can: ❑ Press ❑ Pick up the call on another extension. TALK or SPEAKERPHONE . TIMING CALLS When you call someone, the clock on your display changes to a call timer.
Cidco980.book Page 24 Thursday, June 3, 1999 6:39 PM Using the Intercom USING THE INTERCOM You can use the CL980 as an intercom. To use the intercom from the handset—Press the INTERCOM function key. The display shows the INTERCOM ACTIVE message. If someone is using the speakerphone when you attempt to contact them, your intercom rings the base for 15 seconds. To answer the intercom, press the PAGE/FIND key. The speakerphone call is placed on hold and you are connected with the handset.
Cidco980.book Page 25 Thursday, June 3, 1999 6:39 PM Using Your Phone MESSAGE Message waiting: (For Voice Mail Service Only) You have a message in your voice mailbox. DISPLAY 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 MESSAGE WAITING CALLERS CALLERS SEND TO VM Name unavailable: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows the number.
Cidco980.book Page 26 Thursday, June 3, 1999 6:39 PM Reading Display Messages MESSAGE Recharge battery: The handset battery is getting low. Place the handset in the base in order to recharge. DISPLAY 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 RECHARGE BATTERY CALLERS CALLERS SEND TO VM Unavailable: Caller ID information is not available from the caller’s area.
Cidco980.book Page 27 Thursday, June 3, 1999 6:39 PM Using the Directory Using the Directory With the CL980, you can create a personal phone directory containing the names and numbers of the 50 people you contact the most. Once you create your personal phone directory, you can automatically dial from the directory. A directory record contains the name, the telephone number, and the directory number.
Cidco980.book Page 28 Thursday, June 3, 1999 6:39 PM Creating your Directory List CREATING A NEW DIRECTORY RECORD Another method of creating directory records is to make a record from scratch, using the technique described on Entering Characters & Symbols on page 29. You can enter up to 16 characters in the name field and 32 characters in the number field. 1. 2. Press and hold DIRECTORY. The DIR icon starts flashing in the corner. The first letter in the name field also starts to flash.
Cidco980.book Page 29 Thursday, June 3, 1999 6:39 PM Using the Directory Press and hold DIRECTORY key until the message NUMBER STORED appears on the display. 7. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 555-1212 ENTERING CHARACTERS & SYMBOLS NUMBER STORED DIRECTORY INTRERCOM DIRECTORY INTERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP CALLERS CALLERS SEND TO VM You can enter in different characters and symbols by using the number key pad on the handset.
Cidco980.book Page 30 Thursday, June 3, 1999 6:39 PM Dialing from Directory Records DIALING FROM DIRECTORY RECORDS You can use DIAL to call any number in your directory. 1. Press DIRECTORY on the handset. 2. Use the 3. Press the DIAL key on the handset. REVIEW keys to find the call record you want. It is important to note: The phone dials the number exactly as it is stored in the directory. If the number is long distance, you should ensure that the first digit is one.
Cidco980.book Page 31 Thursday, June 3, 1999 6:39 PM Maintaining Batteries DELETING DIRECTORY RECORDS You can delete your directory records one-at-a-time or all-at-once. DELETING A DIRECTORY RECORD 1. Press DIRECTORY. 2. Use the REVIEW want to delete. 3. Press DELETE twice. keys or the Quick Lookup Method to find the record you The message DELETE? YES NO appears on the screen. ■ ■ Press Press REVIEW REVIEW 5:45 AM PM 5/31 IN USE 1 2 5 555-1234 to select YES. to select NO.
Cidco980.book Page 32 Thursday, June 3, 1999 6:39 PM 3-Way Calling USING YOUR CUSTOM CALLING SERVICES The CL980 telephone is programmed for all the convenience of your local telephone company’s Custom Calling Services at the touch of a button. You must subscribe to each service in order for all of the features of your CL980 telephone to work. For more information on these services and availability in your area, contact your local telephone company representative for more details and package offerings.
Cidco980.book Page 33 Thursday, June 3, 1999 6:39 PM Using Your Custom Calling Services 4. Repeat steps 1-3, if no one answers or if the number is busy. On the second try, Call Forwarding is established even if there is no answer or if the line is still busy. To Turn Call Forwarding Off: 1. Press TALK dial tone. 2. Press 3. Listen for two short tones, followed by the dial tone. These tones confirm that Call Forwarding is off.
Cidco980.book Page 34 Thursday, June 3, 1999 6:39 PM Call Waiting CALL WAITING Call Waiting Service from your local telephone company tells you when you have a call while you are on the phone. Call Waiting sends you the Call Waiting Tone, when you have another call. If you don’t want to be disturbed during a call, you can temporarily Cancel Call Waiting before you dial or during a conversation. To Use Call Waiting: 1. Press and release when you hear the Call Waiting beep.
Cidco980.book Page 35 Thursday, June 3, 1999 6:39 PM Using Your Custom Calling Services ❑ ❑ If you do not answer the call, the light continues to flash and eventually the NEW CALL message shows on the display. The light continues to flash until you review a call record. CALL DIR AM 5:55 PM 10/31 21 11 NEW CALLS The NEW CALL message acts as a counter adding up the number of new calls.
Cidco980.book Page 36 Thursday, June 3, 1999 6:39 PM Repeat Dialing To delete a single record: 1. 2. Use REVIEW to locate the call record you want to delete. Press DELETE twice. To delete all call records: 1. 2. CALL DIR AM 5:55 PM 10/31 Locate any call record using the REVIEW keys. Press and hold DELETE until the display flashes and you see the NO CALLS message. The NO CALLS message means that the memory is clear.
Cidco980.book Page 37 Thursday, June 3, 1999 6:39 PM Using Your Custom Calling Services VOICE MAIL Voice Mail Service takes your calls when you are away from your phone or even while you are on the phone. The Indicator Light flashes whenever you have messages in your mailbox. And once you have programmed Voice Mail key with your password, you can get your messages at the touch of a button. You must subscribe to Voice Mail Service in order for this feature to work on your phone.
Cidco980.book Page 38 Thursday, June 3, 1999 6:39 PM Troubleshooting TROUBLESHOOTING Are you having trouble with your phone? Here are some of the most common problem areas and solutions. SYMPTOM CORRECTIVE ACTION Blank or faint screen Turn the handset on and place it in the cradle for several seconds. Ensure the handset is making contact in the cradle. Check the AC adapter.Be sure that the adapter is not damaged and that it is securely plugged into a working outlet.
Cidco980.book Page 39 Thursday, June 3, 1999 6:39 PM Troubleshooting SYMPTOM CORRECTIVE ACTION INCOMPLETE DATA Call information was distorted before reaching the unit. Normal static on the telephone line can cause a INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line. No dial tone Verify that the line cord is connected and secure. Check that the handset is fully charged.
Cidco980.book Page 40 Thursday, June 3, 1999 6:39 PM Troubleshooting SYMPTOM CORRECTIVE ACTION Feature keys do not work. Check your service. Call your local telephone company to ensure that you have the appropriate service turned on. Check that the key hasn’t been reprogrammed as a speed dialing key.
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