03478-01 DOC NO. : REVISION : B PREPARED : 8/12/99 EFFECTIVE SHEET 1 OF: 3 APPROVAL ENGINEERING TITLE: SWB CL940 English/Spanish User’s Manual Jeanie Alexander Contact________________ NA 408.776.2631 Modem___________ 408.782.
DOC NO. : B REVISION : SHEET 2 OF 3 SWB CL940 English/Spanish TITLE: Owner’s Manual 103478-01 Cover Caution/ Copyright TOC Introducti on... i ii iii iv 1 2 3 4 6 7 8 9 10 11 12 Setting Up YourPn.. 5 Using Your Phone 13 14 .
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CL940SwbRevAFinal.
CL940SwbRevAFinal.book Page 5 Thursday, August 19, 1999 5:45 PM FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
CL940SwbRevAFinal.
CL940SwbRevAFinal.
CL940SwbRevAFinal.book Page 1 Thursday, August 19, 1999 5:45 PM INTRODUCTION Your new CL940 telephone incorporates all the features of a cordless telephone and blends them with Southwestern Bell’s best calling features, such as Caller ID, CallNotes® and Call Waiting ID. If this is your first cordless telephone, you’ll soon discover that your cordless is similar to regular telephones, except without the cord.
CL940SwbRevAFinal.
CL940SwbRevAFinal.book Page 3 Thursday, August 19, 1999 5:45 PM LIGHTS New Calls light—tells you when you have new Caller ID information to review. It flashes until you review your calls using the Caller ID keys. New Calls Light (on back) Talk light—tells you that your phone is off hook or in use. 9:18 PMAM 10/16 CallNotes light—flashes when you have Voice Mail messages, if you subscribe to Southwestern Bell’s CallNotes service.
CL940SwbRevAFinal.book Page 4 Thursday, August 19, 1999 5:45 PM Volume Control keys—adjusts the loudness of the handset earpiece, or the ringer. The volume keys are located on the side of the handset. Handset Volume Off-On Switch Far left position—both the power to the handset and the ringer are off. Middle position—the handset is on but does not ring. Far right position—the handset and ringer are both on.
CL940SwbRevAFinal.book Page 5 Thursday, August 19, 1999 5:45 PM SETTING UP YOUR PHONE It only takes a few steps to set up your phone. Now that you’ve checked the contents of the carton, you are ready to put the phone together. 1. CHOOSE A CENTRAL LOCATION FOR THE BASE UNIT The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television.
CL940SwbRevAFinal.book Page 6 Thursday, August 19, 1999 5:45 PM 3. Plug the five inch line cord into the phone jack marked TEL LINE. 4. Thread the line cord through the open channel in the base. 5. Plug the other end of the line cord into the wall jack. 6. Use the gap on the underside of the base to gather any excess cord. 7. Hang the base over the installation hooks. 4. INSERT THE BATTERY INTO THE HANDSET Use this procedure to install or to replace a battery.
CL940SwbRevAFinal.book Page 7 Thursday, August 19, 1999 5:45 PM PERSONALIZING YOUR PHONE After setting up your phone and fully charging the battery, you can tailor your phone for additional performance and preferences. Press and hold the MEMORY key until the first screen appears. If you make a mistake anywhere in the process you can back up using the DELETE key, or end the programming sequence by pressing the MEMORY key again. 1.
CL940SwbRevAFinal.book Page 8 Thursday, August 19, 1999 5:45 PM 4. COMPLETE EASY SETUP You are now finished setting up your phone. The SETUP COMPLETE message appears. We hope you will enjoy your new phone. Initially, the screen only shows the function labels for the function keys. After receiving the first call record, Caller ID and Call Waiting ID Options customers additionally see the time and date on the screen when the phone is not in use. NonCaller ID customers do not have the date and time function.
CL940SwbRevAFinal.book Page 9 Thursday, August 19, 1999 5:45 PM DETAILED SETUP 1. SELECT BETWEEN TONE AND PULSE If you are using the detailed setup method, you next see the dialing method screen. The CL940 can dial in either tone or pulse/rotary mode. ❑ Press F REVIEW to select TONE. ❑ Press REVIEW E to select PULSE. 2. ANSWER PHONE WHEN PICKED UP There are two ways that the CL940 can answer a call.
CL940SwbRevAFinal.book Page 10 Thursday, August 19, 1999 5:45 PM Enter Your CallNotes Access Number–Your access number is the telephone number you dial to get to CallNotes. This screen prompts you to use the dialing keypad to enter your access number. Press REVIEW E to enter the number when you are finished. If you make a mistake, use F REVIEW to erase a digit. Enter How Many Pauses–The CL940 telephone allows you to enter multiple pauses, or intervals between the access number and the CallNotes passcode.
CL940SwbRevAFinal.book Page 11 Thursday, August 19, 1999 5:45 PM Set Advanced Functions This series of prompts, allow you to: ■ Restore the phone to its original (default) programming settings ■ Turn Call Waiting ID on or off ■ Turn Call Waiting ID Options on or off ❑ Press F REVIEW to choose YES. You then see other screens that allow you to create or change advanced settings. ❑ Press REVIEW E to choose NO, if you do not need to change these settings.
CL940SwbRevAFinal.book Page 12 Thursday, August 19, 1999 5:45 PM 5. SET UP OR CHANGE AREA CODES Everyone has at least one local area code. Many areas of the country now have additional local area codes. These local area codes are area codes, other than your own, that do not require you to dial a “1” before the number. The following series of programming prompts allow you to set up your phone to recognize those local area codes, which are particularly important for call records.
CL940SwbRevAFinal.book Page 13 Thursday, August 19, 1999 5:45 PM Add Another Area Code–After adding the additional area code, you are asked whether you want more codes. You can add up to 10 area codes in this way. ❑ Press F REVIEW to add more local area codes. Afterwards you are prompted to add the 3-digit code and then returned to this screen. ❑ Press REVIEW E when you have no more area codes to add.
CL940SwbRevAFinal.book Page 14 Thursday, August 19, 1999 5:45 PM USING YOUR PHONE You can make calls several different ways with the CL940. ANSWERING CALLS You can answer a call two ways: 1. Press any key on the handset. 2. Press FLASH to answer Call Waiting calls. USING TRADITIONAL DIALING 1. Press TALK on the handset. Notice the timer on the display? It appears whenever you start a call and continues to run until you hang up the phone. 2. Use the number pad to dial the phone number.
CL940SwbRevAFinal.book Page 15 Thursday, August 19, 1999 5:45 PM USING SPEED DIALING There are several types of speed dialing. You can dial using: ❑ Your call records ❑ Your directory records ❑ The REDIAL key ❑ The MEMORY dial key ❑ The CallNotes key ❑ The EasyOptions keys when they are reprogrammed as speed dial keys. DIALING FROM CALL RECORDS You can use the DIAL function key to dial any number in your Caller ID list. 1. Use the F REVIEW E keys to find the call record you want. 2.
CL940SwbRevAFinal.book Page 16 Thursday, August 19, 1999 5:45 PM STORING NUMBERS IN YOUR PHONE FOR MEMORY DIALING In addition to dialing from call records or your directory, you can also dial from your MEMORY keys or from any EasyOptions keys that are reprogrammed as speed dialing keys. This section describes how to program up to 10 phone numbers in memory locations and how to reprogram extra EasyOptions keys as speed dialing keys. Creating a Memory Dial Key 1. Push MEMORY twice.
CL940SwbRevAFinal.book Page 17 Thursday, August 19, 1999 5:45 PM To add a flash—Press and release the FLASH key. The letter F shows on the display to indicate a flash. Reprogramming Handset EasyOptions Keys When no digits are showing in the display, you can pre-dial from the handset. 1. Use the keypad to enter the telephone number you wish to save. If the number is wrong, press DELETE twice to erase the entire number, or use the F REVIEW key to delete the last digit. 2.
CL940SwbRevAFinal.book Page 18 Thursday, August 19, 1999 5:45 PM TIMING CALLS When you call someone, the clock on your display changes to a call timer. The timer counts the entire length of the time you are on the phone. When the timer goes past 99 minutes and 59 seconds, it starts over. GETTING TEMPORARY TONE SERVICE If you do not have Tone service in your area, you need to change the TONE/PULSE during the programming mode. Please see Step 2. Select Between Easy or Detailed Setup on page 7.
CL940SwbRevAFinal.book Page 19 Thursday, August 19, 1999 5:45 PM READING DISPLAY MESSAGES The CL940 informs you of status by displaying the following messages: MESSAGE DESCRIPTION END OF LIST You have reached the end of the directory or call records. Press either F REVIEW E key to see other records. INCOMPLETE DATA The Caller ID information is incomplete. This message usually indicates temporary interference. There is no problem with the phone. LONG DISTANCE The message sent is a long distance call.
CL940SwbRevAFinal.book Page 20 Thursday, August 19, 1999 5:45 PM USING THE DIRECTORY With the CL940, you can create a personal phone directory containing the names and numbers of the 50 people you contact the most. Once you create your personal phone directory, you can automatically dial from the directory. A directory record contains the name, the telephone number, and the directory number. CREATING YOUR DIRECTORY LIST You can create your directory list by: ❑ Copying call records to the directory.
CL940SwbRevAFinal.book Page 21 Thursday, August 19, 1999 5:45 PM 2. Use the number key pad to enter in characters. Please see Creating Names on page 21. ■ Use the F REVIEW E keys to move back and forth along the field line. ■ Use the DELETE key to erase a letter. 3. Press DIRECTORY to move to the number field. Use step 2 to enter the telephone number. 4. Press and hold DIRECTORY until the message NUMBER STORED appears.
CL940SwbRevAFinal.book Page 22 Thursday, August 19, 1999 5:45 PM ADDING SPECIAL CHARACTERS You can add special characters by: ❑ Pressing REVIEW E to add a space in the name field. ❑ Pressing FLASH adds a flash in the number field. ❑ Pressing and holding FLASH adds a three second delay (pause). DIALING FROM DIRECTORY RECORDS You can use DIAL to call any number in your directory. 1. Press DIRECTORY on the handset. 2. Use the F REVIEW E keys to find the call record you want. 3.
CL940SwbRevAFinal.book Page 23 Thursday, August 19, 1999 5:45 PM The message DELETE? YES NO appears on the screen. ■ Press F REVIEW to select YES. ■ Press REVIEW E to select NO. DELETING ALL DIRECTORY RECORDS 1. Press DIRECTORY. 2. Press and hold DELETE. The message DELETE ALL? YES NO appears on the screen. ■ Press F REVIEW to select YES. ■ Press REVIEW E to select NO.
CL940SwbRevAFinal.book Page 24 Thursday, August 19, 1999 5:45 PM USING YOUR TELEPHONE COMPANY NETWORK SERVICES USING YOUR EASYOPTIONS® SERVICES The CL940 telephone is configured to access all of the convenient Southwestern Bell EasyOptions Services at the touch of a button. You must subscribe to each service in order for all of the features of your CL940 telephone to work.
CL940SwbRevAFinal.book Page 25 Thursday, August 19, 1999 5:45 PM 3. Answer the phone when you hear the special ring (short-short-long). The special ring notifies you that the line is now available. When you answer the ring, you then hear your call ringing back, and the connection is made. If you don’t pick up the phone, the special ring repeats every few minutes for up to 30 minutes. Turning Off Call Return: 1. Press TALK and listen for a dial tone. 2. Press * 8 9.
CL940SwbRevAFinal.book Page 26 Thursday, August 19, 1999 5:45 PM 2. Wait for the dial tone. 3. Dial the second number. Wait for the second party to answer. Press 3 WAY CALLING to connect all three parties. If the second number is busy or there is no answer, press 3 WAY CALLING to reconnect to the original call. To end either call, ask one person to hang up. You can continue the conversation with the other person. To end both calls, you must press TALK to hang up the telephone.
CL940SwbRevAFinal.book Page 27 Thursday, August 19, 1999 5:45 PM Before you use these features on your CL940 telephone, you must first subscribe to the services through Southwestern Bell. You need to also have the services turned on in the phone through the programming setup procedure. Both the Easy Setup and the Detailed setup have these options turned on as defaults. For more details on setting installation options, see Personalizing Your Phone on page 7.
CL940SwbRevAFinal.book Page 28 Thursday, August 19, 1999 5:45 PM SAVING CALL RECORDS Your phone stores up to 50 call records before the memory becomes full. When the next call comes in, the oldest record drops off and makes room for the new call record. To save specific calls, delete old and unnecessary call records to keep from filling your phone’s memory. DELETING CALL RECORDS You can either delete a single record or you can delete all call records at one time. To delete a single record: 1.
CL940SwbRevAFinal.book Page 29 Thursday, August 19, 1999 5:45 PM ❑ ASK TO HOLD—Places the new call on hold, and plays a pre-recorded message from Southwestern Bell that you are on the phone and will be with them shortly. ❑ CONCT ALL—(Connect All) Connects the new caller with the existing call to form a conference call. ❑ DROPANSR—(Drop and Answer) Drops the existing caller and answers the new call. ❑ FLASH—Press this key to switch between callers To Use Call Waiting: 1.
CL940SwbRevAFinal.book Page 30 Thursday, August 19, 1999 5:45 PM TROUBLESHOOTING Are you having trouble with your phone? Here are some of the most common problem areas and solutions. SYMPTOM CORRECTIVE ACTION Blank or faint screen Turn the handset on and place it in the cradle for several seconds. Ensure the handset is making contact in the cradle. Check the AC adapter.Be sure that the adapter is not damaged and that it is securely plugged into a working outlet.
CL940SwbRevAFinal.book Page 31 Thursday, August 19, 1999 5:45 PM SYMPTOM CORRECTIVE ACTION No dial tone Verify that the line cord is connected and secure. Check that the handset is fully charged. Move the handset closer to the base. See Going Out of Range on page 18. Phone doesn’t ring Verify that the LINE CORD is plugged in correctly. Verify the handset ringer on/off switch, located on the underside of the handset, is set on.
CL940SwbRevAFinal.book Page 32 Thursday, August 19, 1999 5:45 PM SYMPTOM CORRECTIVE ACTION NO DATA SENT Check your service. Call Southwestern Bell to ensure that you have Caller ID or Call Waiting ID service. Check the answering machine. Ensure that your answering machine is set to answer after two rings. Ensure you answer the call after two rings. Check Call Fowarding. Ensure that Call Fowarding is turned off.
