Twist 4K User Manual 020-100890-01
Twist 4K User Manual 020-100890-01
NOTICES COPYRIGHT AND TRADEMARKS © 2012 Christie Digital Systems USA, Inc. - All rights reserved. All brand names and product names are trademarks, registered trademarks or trade names of their respective holders. REGULATORY The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment.
Addendum The CD included with this printed manual contains an electronic copy in English. Please read all instructions before using or servicing this product. 手册中包含的光盘,带有着中文的电子副本,使用或维修本产品前,请仔细查阅所 有的指示。 Le DC fourni avec ce manuel imprimé contient une copie électronique en français. S'il vous plaît lire toutes les instructions avant d'utiliser ou de réparer ce produit. Das CD, das mit diesem gedruckten Handbuch eingeschlossen ist, enthält eine elektronische Kopie auf in deutscher Sprache.
SOFTWARE LICENSING AGREEMENT 1. This Software License Agreement (the “Agreement”) is a legal agreement between the end user, either an individual or business entity, (“Licensee”) and Christie Digital Systems USA, Inc.
5. Copy Restrictions: Where the Software is provided for download onto a personal computer or similar device, Licensee may make as many copies of the Software as is reasonably required for Licensee's own use with the Device. Licensee may also make a backup copy of the Software which may be used only for reinstallation of the Software. Where the software is preinstalled on a server, Licensee may keep one copy of the Software solely for backup or archival purposes.
programs described in materials available from Christie. Any supplemental software code provided to Licensee as part of the Support Services will be considered part of the Software and subject to the terms and conditions of this Agreement. Warranty and Limitation of Liability 9. No Warranties: The Software is provided “as is” and Christie makes no warranty of any kind with regard to the Software.
Termination 11. Christie may terminate this Agreement at any time and for any reason. Christie may also terminate this Agreement if the Licensee breaches or is in default of any obligation of Licensee under this Agreement. Upon termination of this Agreement, the Licensee will immediately (i) cease using the Software and (ii) uninstall the Software from any personal computers, servers or other devices (to the extent it is installed thereon).
1 Introduction 1.1 Installation Guidelines........................................................................ 1-1 1.2 Twist 4K Main Chassis ...................................................................... 1-2 1.3 Control Panel ...................................................................................... 1-2 1.3.1 Control Panel Buttons................................................................ 1-3 1.3.2 Control Panel LEDs...............................................................
3.8 System Monitoring ............................................................................. 3-8 3.8.1 Monitor Hard Disk Drives ......................................................... 3-9 3.8.2 Recognizing Hard Drive Failures .............................................. 3-9 4 Use Twist 4K 4.1 Configure Projector to Work With Twist 4K ..................................... 4-1 4.1.1 Source Without sRGB................................................................ 4-2 4.2 Configure Twist 4K .....
1 Introduction This manual provides comprehensive instructions for installing and configuring the Twist 4K processor. The Twist 4K processor is a device that provides color matching, warping, and blending for Christie 4K projectors supporting SDI input. The Twist 4K processor works with Christie Twist software to perform warping and blending. For information about the Christie Twist software, see the Christie Twist User Manual (P/N: 020-100143-xx). 1.
Reliable Grounding Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections rather than direct connections to the branch circuit (e.g., use of power strips). 1.
1.3.1 Control Panel Buttons There are 2 buttons located on the front of the chassis: a power on/off button and a reset button. Power The power button is used to apply or turn off the main system power. Turning off system power with this button removes the main power but keeps standby power supplied to the system. Reset The reset button should not be used unless pressing Power fails to shutdown the system. Twist 4K User Manual 020-100890-01 Rev.
1.3.2 Control Panel LEDs The control panel located on the front of the chassis has several LEDs. These LEDs provide you with critical information related to different parts of the system. This section explains what each LED indicates when illuminated and any corrective action you may need to take. HDD Indicates hard drive and/or DVD-ROM drive activity when flashing. NIC1 Indicates network activity on the LAN1 port when flashing. NIC2 Indicates network activity on the LAN2 port when flashing.
1.3.3 Drive Carrier LEDs The Twist 4K processor uses SATA drives. Each drive carrier has 2 LEDs: • Green: When illuminated, the green LED on the SATA drive carrier indicates drive activity. A connection to the SATA backplane enables this LED to blink on and off when that particular drive is being accessed. • Red: When illuminated, the red LED indicates a SATA drive failure. 1.4 Safety Warnings and Guidelines 1.4.
1.4.3 Operating Precautions Care must be taken to assure that the chassis cover is in place when the Twist 4K is operating to assure proper cooling. Out of warranty damage to the system can occur if this practice is not strictly followed. 1.5 Contact Support If you encounter problems with the Twist 4K processor and require assistance, contact Christie Technical Support by sending an email to tech-support@christiedigital.com. In North America, call toll free 1-800221-8025.
2 Install Twist 4K Processor 2.1 Overview This chapter provides a quick setup checklist to for installing the Twist 4K processor. Following these steps in the order given should enable you to have the system operational within a minimum amount of time. 2.2 Unpack the System You should inspect the box the Twist 4K shipped in and note if it was damaged in any way. Decide on a suitable location for setting up and operating the Twist 4K processor.
2.3.2 Warnings and Precautions Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them. • In single rack installation, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together. • Always make sure the rack is stable before extending a component from the rack. • You should extend only one component at a time.
Reduced Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.
1 Chassis cover 2 Chassis feet 3 Chassis cover lock Remove the Chassis Top Cover 1. Locate the chassis cover lock (blue lever) at the rear of the chassis cover. 2. Slide the chassis cover lock to the right and push chassis cover forward. 3. Lift the chassis top cover off the chassis. Remove the Chassis Feet 2-4 1. Place the chassis on its side with the chassis side cover facing upward. 2. Remove the screw holding the chassis foot in place. Twist 4K User Manual 020-100890-01 Rev.
3. The foot lock is a tab located in the center of the foot that prevents the foot from sliding. Using a flat head screwdriver, gently lift the foot lock upward and slide the foot toward the rear of the chassis. 4. Repeat steps 2 and 3 with each remaining foot. 2.4.2 Identify the Sections of the Rack Rails The chassis package includes two rail assemblies in the rack mounting kit.
2.4.3 Install the Chassis Handles and Inner Rails 2-6 1. Locate the chassis handles and handle screws. 2. Align the chassis handle with the front of the chassis and secure with the 3 chassis handle screws. 3. Repeats steps 1 and 2 with the other handle. 4. Locate the inner rails and screws in the shipping package. 5. Align the inner rails against the chassis, as shown. Confirm that the rails are flushed against the edge of the chassis. 6. Tighten the screws. Do not over-tighten. 7.
2.4.4 Install the Outer Rails to the Rack 1. Attach the rear bracket to the middle bracket. 2. Adjust both the brackets to the proper distance so that the rail fits snugly into the rack. 3. Secure the rear of the outer rail with two M5 screws and the rear of the rack. NOTE: The outer rail is adjustable from approximately 26” to 38.25”. 4. Repeat steps 1-3 for the left outer rail. Twist 4K User Manual 020-100890-01 Rev.
2.4.5 Install the Chassis into a Rack 2.5 1. Make sure that the chassis includes the inner rails and the outer rails. 2. Align the inner chassis rails with the front of the outer rack rails. 3. Slide the inner rails into the outer rails, keeping the pressure even on both sides (you may have to depress the locking tabs when inserting). When the chassis has been pushed completely into the rack, you should hear the locking tabs click into the locked position.
2.5.1 Install Chassis Cover 1 Chassis cover 2 Chassis feet 3 Chassis rack mount ears 1. Remove the rack mount ears. 2. Align the cover post with the corresponding holes on the top of the chassis and place the cover on top of the chassis. The cover should overhang approximately one-half inch over the front of the chassis. 3. Slide the chassis cover toward the rear of the chassis to lock the cover into place. Twist 4K User Manual 020-100890-01 Rev.
2.5.2 Install Feet on the Chassis 2-10 1 Foot receptacle 2 Chassis foot 3 Chassis foot screws 1. Place the chassis foot in the foot receptacles and slide the foot toward the front of the chassis. The foot should lock into place into both foot receptacles. 2. Secure the foot to the chassis using 2 screws enclosed in the packaging. 3. Repeat steps 1 and 2 for the other chassis foot. Twist 4K User Manual 020-100890-01 Rev.
3 Connect the Twist 4K Processor This section discusses how to connect the Twist 4K processor to a Christie 4K projector and to the source devices that provide input signals. It provides instructions for connections between devices and to power sources. You should be able to connect your sources to the processor, connect the processor’s cards to each other as required, and connect the processor to your projector when the unit is unpacked.
Section 3: Connect the Twist 4K Processor 3.1.1 Interconnect Overview This page shows an overall diagram of how to install cables on the Twist 4K processor. See the next page for more detail. 1 2 3 A 4 5 8 6 F D A W Y B E C F Z X 7 7 W X A B Y Z D E Input Quadrants (4 inputs) W Output Quadrants Y Input Halves (2 inputs) 3-2 Twist 4K User Manual 020-100890-01 Rev.
Section 3: Connect the Twist 4K Processor 3.1.2 Interconnect Legend 3.2 1 DVI Input cards 5 Secondary GPU card (NOTE: Do not use display ports.) 2 Primary GPU card (NOTE: Do not use display ports.
Section 3: Connect the Twist 4K Processor To keep the output cards in sync, do this: 1. Connect the BNC T adapter to the Fill output port on the primary SDI Output card (A), which is the top-most (tower) or left-most (rack) card. 2. Connect one end of the SDI Sync cable to one of the T adapter output ports (F). Connect the other end to the Input port on the secondary SDI Output card (F), which is the bottom-most (tower) or right-most (rack) card. 3.
Section 3: Connect the Twist 4K Processor 3.2.2 Connect the Loopback Cables The Twist 4K processor has 2 GPU cards and 2 SDI Output cards. These cards are arranged in pairs, so that 1 GPU card is associated with an SDI Output card. For each of the 2 card pairs, connect the DVI port with a loopback cable. NOTE: The display ports in the GPU cards have plastic caps inserted into them because the ports are not used for this product.
Section 3: Connect the Twist 4K Processor 3.3 Connect the External Inputs and Outputs 3.3.1 Connect the Inputs to the DVI cards Your Twist 4K processor has 2 DVI capture (input) cards, with 2 ports on each card, allowing you to connect a total of 4 inputs to the processor. These cards are located at the top (tower orientation) or left-hand side (rack mounted) depending upon installation orientation.
Section 3: Connect the Twist 4K Processor 3.4 Connect Ethernet Connect the CAT5 Ethernet cable(s). This step is only required if you are connecting to a network. Connect to 1 of the ports: • Port 1 (lower port in rack mode; lefthand port in tower mode) can be DHCP enabled or use a specified IP address. The factory default IP address is 192.168.1.89. • Port 2 (upper port in rack mode; righthand port in tower mode) is DHCP-only. NOTE: Do not use the 3rd Ethernet port. 3.
Section 3: Connect the Twist 4K Processor 3.6 Turn On the Twist 4K Processor To power up the processor: 3.7 1. Press the Power button on the front panel. 2. Wait until the operating system cycles through its initialization process. This may take several minutes. Turn Off the Twist 4K Processor To turn off the Twist 4K processor, press the Power button on the front panel. DO NOT hold the button down to turn off Twist 4K. The processor may take several seconds to shut down.
Section 3: Connect the Twist 4K Processor 3.8.1 Monitor Hard Disk Drives Hard drive read or write activity is indicated by the front panel LED. 3.8.2 Recognizing Hard Drive Failures NOTICE: Occasionally, a drive that has previously failed may seem to be operational after the system is power-cycled or after the drive has been removed and reinserted. However, continued use of such marginal drives could eventually result in data loss. Replace the marginal drive as soon as possible.
4 Use Twist 4K This section discusses how to configure and use the Twist 4K processor. 4.1 Configure Projector to Work With Twist 4K Before using the Twist 4K processor, you create a channel on your Christie 4K projector that corresponds to the Twist 4K. Your source and your projector should both be set to use the sRGB gamma profile. 1. On the projector’s Touch Panel Controller (TPC), tap Menu > Channel Setup. 2.
Section 4: Use Twist 4K 4.1.1 Source Without sRGB For best results, your source should also support sRGB. If it does not, then choose one of these options: 4.2 • Select Gamma 2.2 on the source and sRGB on the projector. This might be acceptable in some applications, but reproduction of dark tones will be less accurate. • Select the same gamma setting on both the source and the projector.
Section 4: Use Twist 4K 4.3 Home Tab 4.3.1 Signal Status This section shows the status of the input and output streams. Video Input Status This shows the status of the inputs that you are using. To display the status of a particular input, hover the mouse pointer over the plug icon for that input. Twist 4K User Manual 020-100890-01 Rev.
Section 4: Use Twist 4K The plug icon can appear in three states: Twist 4K can detect valid input on that card and port. Twist 4K cannot detect input on that card and port. Twist 4K can detect input, but the resolution and frame rate are not valid for proper operation. When you hover over the plug icon, a status popup appears showing status information. The status information means the following: • Resolution: the resolution of the incoming signal.
Section 4: Use Twist 4K 4.3.2 Input Signal Configuration Signal EDID Set the Resolution and Frame Rate to the values that you intend to provide with the signal input device. Synchronization Set the Sync Method to one of these options: • Free Run / DVI When this is selected, Twist 4K detects the input source rate and automatically selects the nearest supported output rate (see Section 5 Specifications). If these two rates match, there should be almost no dropped or duplicated frames.
Section 4: Use Twist 4K 4.3.4 Twist Download This section provides links to the Christie Twist installer and the Twist user manual. 4.4 1. Before installing Twist, review the user manual sections on system requirements and installation process. Click Twist User Guide. You are prompted to open or save the user manual in Adobe Acrobat (.PDF) format. 2. If you have a previous version of Twist (pre-1.6.4) installed on your computer, uninstall it first.
Section 4: Use Twist 4K 4.4.1 Test Pattern To assist in color correction and troubleshooting, you can choose a test pattern from the Test Pattern drop-down. You can use the Color Enable drop-down to enable or disable each primary as part of color matching. 4.4.2 Saturation Adjustment From the Select Saturation Adjustment drop-down list, select one of the options: Custom or Max Drives. To return the color saturation settings to defaults, click Reset.
Section 4: Use Twist 4K To adjust the red, green, and blue points, use the other sliders. For example, increasing the bottom-left slider will add a small amount of blue light to the red primary. This would make red areas appear more purple, but not affect pure green or blue areas. Max Drives Select Max Drives to turn off all color adjustment and pass through colors to the projector. 4.
Section 4: Use Twist 4K 4.5.1 Port 1 Settings Port 1 allows you to specify a unique IP address or use Dynamic Host Configuration Protocol (DHCP): • To use DHCP, select the DHCP Enabled check box. To renew your IP address with your DHCP server, click Renew IP. The DHCP server might return the same IP address. • To use a specific IP address, clear the DHCP Enabled check box. Specify an IP Address, Subnet Mask, and Default Gateway, and then click Apply IP Settings.
Section 4: Use Twist 4K 4.6 About Tab The About tab shows software license agreements for Twist 4K and for the third-party software that Twist 4K uses. 4-10 Twist 4K User Manual 020-100890-01 Rev.
5 Specifications 5.1 Main Chassis Server SuperMicro 7046GT-TRF CPU Intel® Xeon™ Dimensions (WxHxD) 11.8 x 7 x 29.4 in. (452 x 178 x 746 mm) Operating System Windows 7 Professional 64-bit Cooling 2 x power supply fans 3 x cooling fans for PCI, Memory, CPU Application Software Christie Twist 1.6.4 Web Browser Support Internet Explorer 8 and 9, Mozilla Firefox 12, and Google Chrome 19. 5.2 I/O Interfaces USB 2.
Section 5: Specifications Connector RJ-45 Network Transfer Rate: 10Base-T (Half-Duplex): 10Mb/s 10Base-T (Full-Duplex): 20Mb/s 100Base-TX (Half-Duplex): 100Mb/s 100Base-TX (Full-Duplex): 200Mb/s 1000BaseTX (Half and Full-Duplex): 2000Mb/s Cable Support 10Base-T: Cat. 3, 4, 5 UTP; up to 100m (328ft) 10/100/1000Base-TX: Cat. 5 UTP; up to 100m (328ft) 5.
Section 5: Specifications 5.5 Input Signal Supported DVI Resolutions • • • • 2048 x 2160 (side by side) 1920 x 2160 (side by side) 2048 x 1080 (quadrants) 1920 x 1080 (quadrants) Supported Frame Rates • • • • • 23.976 Hz 24 Hz 25 Hz 29.97 Hz 30 Hz 5.6 Safety This product conforms to the following regulations related to product safety, environmental requirements and electromagnetic compatibility (EMC): 5.7 • Directives: (EC) 2002/95/EC (RoHS) 2002/96/EC (WEEE) Regulations: (EC) No.
Section 5: Specifications 5.8 Environment Operating Non-Operating 5-4 Temperature +10°C to +35°C (+50°F to +95°F) Relative Humidity 8% to 90% non-condensing Temperature -40°C to +70°C (-40°F to +158°F) Relative Humidity 5% to 95% non-condensing Twist 4K User Manual 020-100890-01 Rev.
6 Troubleshooting 6.1 Video Source Not Appearing If the video source that you have connected to the Twist 4K processor is not appearing on your wall or screen, then perform the troubleshooting steps in this section. There are two main cases for this issue: the projector is projecting an image, but it’s a black rectangle; or the projector is not projecting anything onto the wall or screen. 6.1.1 Projector Displaying Black Image If the projector is displaying a black image: 1.
Section 6: Troubleshooting Test Pattern Does Not Appear 1. On the Home tab, under Input Signal Configuration, check the Sync Method setting. If it is set to SDI Frame Lock, then it requires an SDI input signal. Try setting it to Free Run / DVI. 2. If this does not produce an image on your screen or wall, make sure that the following are true: • The SDI loopback is connected properly.
Section 6: Troubleshooting 6.2.1 Horizontal Tearing If the tearing is horizontal across the middle of your screen, this can be caused by signal quality or by loss of sync. Do the following: • Make sure that all cables are connected properly. If necessary, disconnect and reconnect cables. • Restart the Twist 4K processor. To do this, press (but do not hold down) the Power button. Wait for 1 minute. Press the Power button again, and allow a few minutes for the processor to start. 6.2.
Section 6: Troubleshooting 6.5 Interfaces Not Available The Twist 4K web interface can sometimes become unavailable from a browser. After a few seconds, try your request again or press F5 to refresh the browser page. If an error dialog box appears describing a problem sending a request to the server, click OK to close the dialog box first, and then refresh the browser. If the problem persists, perform the following troubleshooting steps: 1.
*000-103335-01* ASSY TECH DOCS Twist 4K
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