USER’S GUIDE 4.
Welcome... to your new Chillax Wi-Fi® Video Baby Monitor ! Thank you for purchasing the Wi-Fi® Video Baby Monitor. Now you can see and hear your baby sleeping. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please keep your original dated sales receipt for your records. For warranty service of your Chillax product, you will need to provide a copy of your for warranty coverage.
Overview of Parent Unit 2 1 12 11 10 4 5 6 3 7 8 13 1. 2. 3. 4. 5. 6. 7. Display (LCD screen) Parent Unit ON/OFF Short press to switch on when unit is off. Long press to switch off when unit is on. Short press to turn LCD screen Off when unit is on. Audio Level LEDs (Green, Green, Amber, Red, Red) MENU button Press to open / close the Menu options. Zoom button Toggle to zoom in/out the image in 1x and 2x ratios. OK button Navigation buttons options. 9 8.
Parent unit menu icons Signal Level (5 Levels). Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Set Screen Off Timer (Off, 5 mins, 30 mins, 60 mins). Volume Level Control (8 Levels). No Baby Unit detected. Battery Level Indication (4 Levels). Zoom Level Control (1X, 2X). LCD Brightness Level Control (8 Levels). Alarm Setting (6h, 4h, 2h, OFF) On status bar, indicates alarm set, and when flashing, that alarm time has been reached or missed.
Overview of Baby Unit 1. 2. 3. 4. 5. 6. 7. 1 5 2 6 3 7 9 4 8 10 Speaker PAIR button Antenna Power socket Light Sensor Camera Lens Power/Link LED indicator 8. Micro-SD Card Slot Support micro-SD card up to 32MB memory. 9. Microphone 10. Privacy Protection knob Slide to enable/disable the privacy protection mode On/Off.
Table of contents 1. Safety Instructions .......................................................................................... 8 2. Getting Started ............................................................................................ 10 2.1 Connecting the Power Supply for the Baby Unit ........................... 10 2.2 Connecting the Power Supply of the Parent Unit .......................... 11 2.3 Desktop Stand of the Parent Unit .....................................................
Wi-Fi® Internet Viewing ................................................................................ 18 ........................................................ 18 5.2 Getting Started - Connecting Devices............................................ 18 5.3 Setup ................................................................................................... 19 5.4 User Account and Camera Setup on Android™ Devices or iPhone®/iPad® ...................................................................
1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the Adapter provided.
• Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. • Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand. WARNING This Baby Monitor is compliant with all relevant standards regarding electromagnetic fields and is, when handled as described in the User’s Guide, safe to use.
CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to their instructions. Use only the rechargeable battery pack with rating: 3.8V 1200mAh. 2. Getting Started 2.1 • • • • Connecting the Power Supply for the Baby Unit Connecting the Power Supply for the Baby Unit. Insert the DC plug of the power adapter into the DC socket on the back of the Baby Unit. Connect the other end of the power adapter to electrical outlet.
Connecting the Power Supply of the Parent Unit A rechargeable battery (Lithium-ion battery 1200mAh) inside the Parent Unit allows you to move it without losing the link and picture from the Baby Unit. The battery provides up to 6 hours operation of the Parent Unit. We Parent Unit indicates the battery is low. • • Connect the small plug of the power adapter to the parent unit and the other end to the electrical outlet. Only use the enclosed adapter (5VDC/1000mA).
2.3 • • Desktop Stand of the Parent Unit The parent unit comes with a desktop stand attached to the back of the parent unit. To place the parent unit on a desk, simply pull out the stand, as shown. NOTE 2.4 Registration (Pairing) The Baby Monitor is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit.
Press and hold the PAIR button on the underside of the Baby Unit until PAIR OK appears on the screen. The video from the camera will then appear. NOTE A camera can only be registered to one Parent Unit at any one time. 3. Using the Baby Monitor 3.1 SD card installation As an option, the Unit provides video recording on up to 32GB microSD card into the SD slot as shown. 3.2 Setting Up Place the Baby Unit in a convenient location (e.g.
3.5 2-Way Talk Mode Press and hold the 2-Way Talk button on the Parent Unit to talk to your baby through the Baby Unit’s loudspeaker. The icon will be displayed at the top of the LCD screen. 3.6 Video ON/OFF Press button once to turn the LCD screen on or off at standby mode, whilst still leaving the audio monitor on. 3.7 Volume control Press the Volume buttons + or - to adjust the parent unit volume level. The icon will pop up and you can select the desired volume from level 0~8.
4.1 ENGLISH 4. Parent Unit Menu Options Alarm • Press the • Press the • Press the UP / DOWN buttons to select the alarm time(6h,4h, 2h). (The default setting is Alarm OFF.) If an alarm time is selected, the Parent Unit will beep for about 45 seconds after every 6-, 4- or 2-hour period. • 4.2 button and the menu bar will pop up. is highlighted. Camera Control 4.2.1 Add (pair) a camera • Press the • Press the , view button and the menu bar will pop up.
4.2.2 View a camera • Press the • Press the , view button and the menu bar will pop up. is highlighted, and the scan , add , del menus will pop up. • Press the UP / DOWN buttons to select view button to confirm. • Camera will pop up. Press the UP / DOWN buttons to select the desired Camera and press the OK button to view the picture from that camera. and press the OK NOTE Only camera locations with a * can be selected.
Press the , view • • is highlighted, and the scan , add , del menus will pop up. Press the UP / DOWN buttons to select and press the OK button to confirm. The screen will then display images from different registered cameras TIP You can also press the OK button repeatedly to select available camera video feed or enter scan mode. 4.3 Temperature Unit • Press the • Press the • Press OK , the 4.4 button and the menu bar will pop up. is highlighted.
5. Wi-Fi® Internet Viewing 5.1 Minimum System Requirements Web Portal - Android™ System, Version 7.0 or above - iPhone®/iPad® iOS, Version 10.0 or above - High Speed (Wi-Fi®) Internet At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed here: http://www.speedtest.net) 5.
Setup Connect the Wi-Fi® Camera to the Power Adapter, then plug into mains power. The Camera must be within range of the Wi-Fi® router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process. Status of LED Indication: Note: You can only setup via a compatible smartphone or tablet and not via a PC. 5.
5.4.3 Sign up with ChillaxCare on your smart device ® • • • fig. 1 router. fig. 2 NOTE If you already have a ChillaxCare App account, please tap Log in to go to the next steps.
ENGLISH 5.4.4 Add the Camera to your account • • • • fig. 3 fig. 4 The following setup instructions will appear on the screen, select your • fig. 5 Wi-Fi® Internet Viewing fig.
• Locate the pair button on the camera, press and hold the Pair button until you hear “Ready for Pairing • • fig. 7 fig. 8 Hold in 20-30 cm take a few minutes for the Camera to connect to the Wi-Fi® network. • fig. 9 fig. 10 NOTE If connection fails, please tap Retry and repeat the steps starting from Step 1.
At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
8. Help Display No display • • • • • • • Try recharging the battery pack. back in. Is the Unit switched on? Press and hold the ON/OFF button on the Parent Unit for 3 seconds to switch it ON. Is the correct camera selected? Change the camera number, if necessary. Is the video display turned on? Press the once the ON/OFF button to turn it ON. When operating using batteries only, the display will go blank after 5 minutes or 30 minutes or 60 minutes to save power (depending on video settings).
Noise interference on your Parent Unit • • • • Your Baby and Parent Units may be too close. Move them further apart. Make sure there is at least 1 to 2m between the 2 Units to avoid audio feedback. lf the Baby Unit is too far away; it may be out of range. Move the Baby Unit closer to the Parent Unit. Make sure that the Baby and Parent Units are not near other electrical telephone. Move the Baby Unit or Parent Unit 1.5 meter away from • • Use of other 2.
9. Troubleshooting for Wi-Fi® Internet Viewing Category Problem Description / Error Solution Account I am unable to login even after registra-tion. Please check your user name and password. Account I receive an error message saying: Please ensure that you have registered with us. Tap Sign Up to create an account. Account What do I do if I forgot my pass-word? Check your Android™ or iOS application. An email will be sent to your registered email address.
Setting Up Setting Up Problem Description / Error Solution While I am adding a new Camera to my account, I am If you are trying to add a Camera which has previously been added into your account Cameras to add. have to re-power the Camera. Switch the parent unit off before connecting the camera to Wi-Fi®. During setup on devices for Android™ and iOS, I am not able Please reset the Camera to setup mode and try again. during the last step and the setup fails.
Category Problem Description / Error Connectivity issues I get a message: We are having problems accessing your camera. Solution This could be due to lack of internet connection. Please wait and try again later. 1. Please try again in a few minutes. This could be because of any issue with your internet connection. 2. If the problem remains, please restart your Camera 3. Connectivity issues accessing my Camera from the same Wi-Fi® network, problem.
General Problem Description / Error Solution ENGLISH Category What is the status: ? is booting up. After a voice prompt the camera is booted up and ready for pairing. camera is in pairing mode. is paired and set up to your account. is live streaming. General Which platforms are supported for accessing my Camera? Android™ 7.0 iPhone®/iPad® iOS version 10.0. General I do not hear any sound when I am accessing a remote Camera. You can tap on the speaker icon in the video stream screen to hear audio.
Category General Problem Description / Error Solution How do I download the App for Android™ and iOS devices? • • • • • Camera When I try to view the Camera, I get a prompt for Camera This takes around 5 minutes. We push upgrades from time to time to improve the Camera features. What should I do? Viewing Camera Open the Google Play Store on your Android™ device or App Store™ on your iOS device.
Consumer Products and Accessories Limited Warranty (“Warranty”). Thank you for purchasing this ChillaxHome or ChillaxBaby product manufactured by CHILLAX LTD (“Chillax”).
What Other Limitations Are There? Some jurisdictions do not allow the limitation or exclusion of incidental or may have other rights that vary from one jurisdiction to another. Who is covered? This Warranty extends only to the first consumer purchaser and is not transferable. What will CHILLAX do? CHILLAX or its authorized distributor at its sole discretion will, at no charge, repair or replace any Products or Accessories that do not conform to this Warranty.
To obtain service or information, please email us at hello@chillaxcare.
FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. To ensure safety of users, the FCC has established criteria for the amount bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. 3(B)/NMB-3(B).
ENGLISH 11. CAMERA UNIT Proprietary 2402 MHz to 2480 MHz Wi-Fi® 802.11 b/g/n, 2.4GHz Image sensor Color CMOS 1M Pixels 8 pcs Operating Temperature Power Adapter 41 °F- 104°F (5 °C ~ 40 °C) Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA WARNING Use only with provided power supply. PARENT UNIT 2402 MHz to 2480 MHz Display 4.
Chillax, Chillaxcare, Chillaxbaby and the Logos, are trademarks of Chillax Care Limited. 5GenCare and the Logo are trademarks of 5GenCare Limited. Apple logo is trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. © 2021 Chillax Care Limited. All rights reserved.
