USER’S GUIDE 4.
Welcome... to your new Chillax Wi-Fi® Video Baby Monitor ! Thank you for purchasing the Wi-Fi® Video Baby Monitor. Now you can see and hear your baby sleeping. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please keep your original dated sales receipt for your records. For warranty service of your Chillax product, you will need to provide a copy of your for warranty coverage.
Overview of Parent Unit 2 1 12 11 10 4 5 6 3 7 8 13 1. 2. 3. 4. 5. 6. 7. Display (LCD screen) Parent Unit ON/OFF Short press to switch on when unit is off. Long press to switch off when unit is on. Short press to turn LCD screen Off when unit is on. Audio Level LEDs (Green, Green, Amber, Red, Red) MENU button Press to open / close the Menu options. Zoom button Toggle to zoom in/out the image in 1x and 2x ratios. OK button Navigation buttons Move Up/Down/Right/Left menu options. 9 8.
Parent unit menu icons Signal Level (5 Levels). Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Set Screen Off Timer (Off, 5 mins, 30 mins, 60 mins). Volume Level Control (8 Levels). No Baby Unit detected. Battery Level Indication (4 Levels). Zoom Level Control (1X, 2X). LCD Brightness Level Control (8 Levels). Alarm Setting (6h, 4h, 2h, OFF) On status bar, indicates alarm set, and when flashing, that alarm time has been reached or missed.
Overview of Baby Unit 1 8 2 3 9 5 6 4 10 7 1. 2. 3. 4. 5. 6. Light Sensor Camera Lens Microphone Gooseneck Room Temperature Sensor Privacy Protection Knob Slide to switch On/Off the privacy protection mode. 7. 8. 9. Multi-purpose Stand PAIR Button Micro-SD Card Slot Support micro-SD card up to 32MB memory. 10.
Table of contents 1. 2. 3. 4. 6 Safety Instructions........................................................................................... 8 Getting Started............................................................................................. 10 2.1 Connecting the Power Supply for the Baby Unit............................ 10 2.2 Multi-Purpose Stand............................................................................ 11 2.3 Connecting the Power Supply of the Parent Unit.................
Wi-Fi® Internet Viewing................................................................................. 20 5.1 Minimum System Requirements......................................................... 20 5.2 Getting Started - Connecting Devices............................................. 20 5.3 Setup.................................................................................................... 21 5.4 User Account and Camera Setup on Android™ Devices or iPhone®/iPad®........................................
1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the Adapter provided.
• Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. • Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand. WARNING This Baby Monitor is compliant with all relevant standards regarding electromagnetic fields and is, when handled as described in the User’s Guide, safe to use.
2. Getting Started 2.1 • • • • Connecting the Power Supply for the Baby Unit Connecting the Power Supply for the Baby Unit. Insert the DC plug of the power adapter into the DC socket on the back of the Baby Unit. Connect the other end of the power adapter to electrical outlet. The baby unit turns on and the power indicator lights in blue color. NOTE Only use the supplied power adapter (DC5V/1000mA).
Multi-Purpose Stand The unit comes with a stand which gives 3 mounting postures for optimal viewing. it is desktop, wall and clip mountable. You need to probably manage the power adaptor cord and camera head orientation according to the mounting posture. Desktop mount Cord management under the base Wall mount Cord management under the base Getting Started 11 ENGLISH 2.
Clip mount The feature allows mounting the camera on fixture like bookshelf, wall shelf or crib end. The max allowable clipping thickness is 1/4” (or 25mm). Secure the cord to your wall or fixture using the cable management clips (not included), to keep the cord away from kid’s or baby’s reach.
Connecting the Power Supply of the Parent Unit A rechargeable battery (Lithium-ion battery 2000mAh) inside the Parent Unit allows you to move it without losing the link and picture from the Baby Unit. The battery provides up to 8 hours operation of the Parent Unit. We recommend charging for at least 16 hours before first use, and when the Parent Unit indicates the battery is low. • • Connect the small plug of the power adapter to the parent unit and the other end to the electrical outlet.
2.4 • • Desktop Stand of the Parent Unit The parent unit comes with a desktop stand attached to the back of the parent unit. To place the parent unit on a desk, simply pull out the stand, as shown. NOTE 2.5 Registration (Pairing) The Baby Monitor is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. To re-register your Baby Unit, or register a new Baby Unit, follow the procedures below: button and the menu bar will pop up.
3.1 SD Card Installation As an option, the Unit provides video recording on up to 32GB microSD card (NOT PROVIDED) when image motion is detected. Insert the microSD card into the SD slot as shown. 3.2 ENGLISH 3. Using the Baby Monitor Setting Up Place the Baby Unit in a convenient location (e.g., on a table) and point the camera lens towards the area you want to monitor. image shown on the Parent Unit.
3.6 Video ON/OFF Press button once to turn the LCD screen on or off at standby mode, whilst still leaving the audio monitor on. 3.7 Volume Control Press the Volume buttons + or - to adjust the parent unit volume level. The icon will pop up and you can select the desired volume from level 0~8. (The default volume level setting is level 5, and level 0 is OFF.) 3.8 Feeding Event Log Press and hold on the button to log one feeding event before you are free to edit the detail.
4.1 ENGLISH 4. Parent Unit Menu Options Alarm • Press the • Press the • Press the UP / DOWN buttons to select the alarm time (6h, 4h, 2h). (The default setting is Alarm OFF.) If an alarm time is selected, the Parent Unit will beep for about 45 seconds after every 6-, 4- or 2-hour period. • 4.2 button and the menu bar will pop up. LEFT / RIGHT buttons until is highlighted. Camera Control 4.2.1 Add (pair) a Camera • Press the • Press the , view button and the menu bar will pop up.
4.2.2 View a Camera • Press the • Press the , view button and the menu bar will pop up. LEFT / RIGHT buttons until , add UP / , del is highlighted, and the scan menus will pop up. DOWN buttons to select view and press the OK • Press the • Camera will pop up. Press the UP / DOWN buttons to select the desired Camera and press the OK button to view the picture from that camera. NOTE Only camera locations with a * can be selected.
Press the , view LEFT / RIGHT buttons until , add , del UP / is highlighted, and the scan menus will pop up. DOWN buttons to select and press the OK • Press the • The screen will then display images from different registered cameras sequentially in loop, changing about every 12 seconds. ENGLISH • TIP You can also press the OK button repeatedly to select available camera video feed or enter scan mode. 4.3 Temperature Unit • Press the • Press the • Press OK, then 4.
5. Wi-Fi® Internet Viewing 5.1 Minimum System Requirements Web Portal - Android™ System, Version 7.0 or above - iPhone®/iPad® iOS, Version 10.0 or above - High Speed (Wi-Fi®) Internet At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed here: http://www.speedtest.net) 5.
Setup Connect the Wi-Fi® Camera to the Power Adapter, then plug into mains power. The Camera must be within range of the Wi-Fi® router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process. Status of LED Indication: Pair / Setup state: LED is Blue and Flashing. Unconnected state: LED is Red and Flashing. Connected state: LED is Blue and always on. Video streaming: LED is Blue and Flashing.
5.4.3 Sign Up with ChillaxCare on Your Smart Device • • • Ensure that your smart device is connected to your Wi-Fi® router. Run ChillaxCare App, tap Sign In (fig. 1) Enter your account information to sign up with ChillaxCare. (fig. 2) fig. 1 fig. 2 NOTE If you already have a ChillaxCare App account, please tap Log in to go to the next steps.
ENGLISH 5.4.4 Add the Camera to Your Account • • • Tap on the button. • fig. 3 fig. 4 The following setup instructions will appear on the screen, select your • Power on your camera and wait for the Blue LED flashing on the fig. 5 Wi-Fi® Internet Viewing fig.
• • • • Locate the pair button on the camera, press and hold the Pair button until you hear “Ready for Pairing” (fig.7). Follow the instruction and generate a QR code (fig.8). fig. 7 fig. 8 Hold in 20-30 cm in front of the camera to get it scanned (fig. 9). It will take a few minutes for the Camera to connect to the Wi-Fi® network. The Camera has been successfully connected (fig. 10). NOTE fig. 9 fig. 10 If connection fails, please tap Retry and repeat the steps starting from Step 1.
At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
8. Help Display No display • • • • • • • Try recharging the battery pack. Reset the Units. Unplug both the Units’ electrical power, then plug them back in. Is the Unit switched on? on the Parent Unit for 3 seconds Press and hold the ON/OFF button to switch it ON. Is the correct camera selected? Change the camera number, if necessary. Is the video display turned on? Press the once the ON/OFF button to turn it ON.
Noise interference on your Parent Unit • • • • • • Your Baby and Parent Units may be too close. Move them further apart. Make sure there is at least 1 to 2m between the 2 Units to avoid audio feedback. lf the Baby Unit is too far away; it may be out of range. Move the Baby Unit closer to the Parent Unit. Make sure that the Baby and Parent Units are not near other electrical equipment, such as a television, computer or cordless/ mobile telephone. Move the Baby Unit or Parent Unit 1.
9. Troubleshooting for Wi-Fi® Internet Viewing Category Problem Description / Error Solution Account I am unable to login even after registra-tion. Please check your user name and password. Account I receive an error message saying: “Email ID is not registered”. Please ensure that you have registered with us. Tap Sign Up to create an account. Account What do I do if I forgot my pass-word? Check your Android™ or iOS application. An email will be sent to your registered email address.
Problem Description / Error Solution Setting Up While I am adding a new Camera to my account, I am not able to find any Cameras to add. If you are trying to add a Camera which has previously been added into your account or another account, you will first have to re-power the Camera. Switch the parent unit off before connecting the camera to Wi-Fi®. Setting Up During setup on devices for Android™ and iOS, I am not able to find my Camera during the last step and the setup fails.
Category Problem Description / Error Connectivity issues I get a message: We are having problems accessing your camera. This could be due to lack of internet connection. Please wait and try again later. 1. Please try again in a few minutes. This could be because of any issue with your internet connection. 2. If the problem remains, please restart your Camera to check if this fixes the problem. 3. Please restart your Wireless Router.
Problem Description / Error Solution ENGLISH Category General What is the significance of the camera LED? The LED indicates the following status: LED flashing Red: Your Camera is booting up. After a voice prompt the camera is booted up and ready for pairing. LED Cycling Blue/Red: Your camera is in pairing mode. LED Solid Blue: The camera is paired and set up to your account. LED Flashing Blue: The camera is live streaming. LED Off: No Power to camera.
Category General Problem Description / Error Solution How do I download the App for Android™ and iOS devices? • • • • • Open the Google Play Store on your Android™ device or App Store™ on your iOS device. Select Search Type in “Chillax Care” The results will show the Chillax Care App Select to install it Camera When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do? Please upgrade your firmware. This takes around 5 minutes.
Consumer Products and Accessories Limited Warranty (“Warranty”). Thank you for purchasing this ChillaxHome or ChillaxBaby product manufactured by CHILLAX LTD (“Chillax”).
What Other Limitations Are There? THIS LIMITED WARRANTY SETS FORTH THE ENTIRE LIABILITY OF CHILLAX AND CONTAINS YOUR SOLE AND EXCLUSIVE REMEDY. OTHER THAN THIS LIMITED WARRANTY, CHILLAX MAKES NO ADDITIONAL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
To obtain service or information, please email us at hello@chillaxcare.com You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a CHILLAX Authorized Repair Centre.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. This Class B digital apparatus complies with Canadian ICES-003. CAN ICES3(B)/NMB-3(B).
ENGLISH 11. Technical Specifications CAMERA UNIT Radio Frequency Proprietary 2400 MHz to 2483.5 MHz Wi-Fi® 802.11 b/g/n, 2.4GHz Image sensor Color CMOS 2M Pixels IR LED 8 pcs Operating Temperature 41 °F- 104°F (5 °C ~ 40 °C) Power Adapter Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA WARNING Use only with provided power supply. Specifications are subject to change without prior notice. PARENT UNIT Radio Frequency 2400 MHz to 2483.5 MHz Display 4.
Chillax, Chillaxcare, Chillaxbaby and the Logos, are trademarks of Chillax Care Limited. 5GenCare and the Logo are trademarks of 5GenCare Limited. Apple logo is trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. © 2021 Chillax Care Limited. All rights reserved.
