Instructions for Use Questions? Contact our customer care team at questions@elvie.
Please download the Elvie Pump app. The app is available on devices that support Bluetooth Low Energy. iPhones must be iPhone 5S or later and have iOS10 or above. Android phones must have version 6 or newer. For other languages, visit elvie.com/languages For the most up to date information, please check elvie.
Questions? For further assistance, please refer to the Help section in the Elvie Pump app or visit elvie.com. You can get in touch with us at questions@elvie.com or by calling customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US).
Meet Elvie Pump A silent wearable breast pump that fits in your bra, and your life. Designed for women’s bodies and modern lives, Elvie Pump is worn inside your bra. It’s the silent, hands-free breast pump that you’ve been waiting for. Download the Elvie Pump app to monitor milk volume in real time, track sessions and control Elvie Pump remotely. We love hearing your feedback, so please let us know how we can keep improving our products. Tania Boler, CEO questions@elvie.
1. Charge Elvie Pump (see section 4.3) Before using Elvie Pump for the first time, it needs to be charged. Please note Elvie Pump does not turn on while it is charging. 2. Download the Elvie Pump app Download the Elvie Pump app to make use of the smart features: monitor milk volume in real time, track sessions and control the pump remotely. The Elvie Pump app can be downloaded from the App Store (for iPhone) or Google Play Store (for Android).
Index 6 1 Parts 8 1.1 1.2 Product description Controls 8 10 2 Intended use 11 2.1 2.2 Indications for use Operating life 11 11 3 Safety 12 3.1 3.2 Warnings Precautions 12 13 4 Getting started 15 4.1 4.2 4.3 4.4 4.5 Taking apart Elvie Pump Cleaning before first use Charging Breast Shield sizing Assembling Elvie Pump 15 18 21 23 25 5 Using Elvie Pump 28 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.
6 Troubleshooting 42 6.1 6.2 6.3 6.4 Alerts and warnings on Elvie Pump Factory reset Warranty Symbols 42 43 44 45 7 Product specifications 46 7.1 7.2 7.
1. Parts 1.1 Product description Elvie Pump contains the parts and accessories listed below, as shown on the following page.
1. Parts Seal Battery Light Bottle Light Hub Breast Shield See section 4.
1. Parts 1.2 Controls Play / Pause Intensity Settings Side Selector Power Tip: Download the Elvie Pump app to control the pump remotely, track results of pumping sessions for each breast and make use of other smart features.
2. Intended 2.1 use Indications for use Powered breast pump, to express and collect milk from lactating women. The device is intended for a single user. 2.2 Operating life The operating life of the Hub is defined to be approximately 500 hours. The expected operating life of the replaceable washable components is six months. It is recommended to replace the washable components after long-term storage or before pumping for your next child.
3. Safety Read all instructions before using. Elvie Pump is not provided sterile. It must be cleaned and sterilized before first use (see section 4.2). When using electrical products, especially when children are present, basic safety precautions should always be maintained, including the following: 3.1 • • • • • • • • • • • 12 Warnings This is a single-user product.
3. Safety • • • • • • • • • 3.2 • • • • • • Do not drop or insert any foreign object into any openings on the Hub and always close the Charging Cap after charging Never operate an Elvie Pump if it has been damaged, is not working properly, or has been dropped into water. If damage is found, immediately discontinue use and email questions@elvie.com or call customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US).
3. Safety • • • • • • • • • • If the package appears damaged or tampered with before use, do not use and email questions@elvie.
4. Getting 4.1 started Taking apart Elvie Pump 1. Press the Bottle Release to separate the Bottle from the Hub Bottle Release 2.
4. Getting started 3. Using the Spout, you can pour your expressed milk into a container of your choice for storage or feeding 4.
4. Getting started 5. Pull the Breast Shield away from the Hub to remove it 6. Take the Seal off the Breast Shield 7. Follow the instructions in section 4.
4. Getting started 4.2 Cleaning before first use Elvie Pump is not provided sterile. It must be cleaned and sterilized before first use. Always take apart components before cleaning or sterilizing. The Hub: electronics care Do not get wet! The Hub contains electronics that should be kept dry. A clean, damp cloth can be used to clean the Hub. The black semicircle on the base of the Hub monitors milk volume. Please keep this area dry and clear of residue.
4. Getting started Washable components Seal Lid Breast Shield Valve Spout Bottle Cleaning washable components that come into contact with milk prevents the build-up of dry milk residue, which can cause the growth of bacteria that may be harmful to you and your baby.
4. Getting started Before first use Clean washable components 1. Rinse in cold, clear water (approx +20°C / +68°F) Sterilize washable components Boil in water for five minutes 2. Wash in warm water (approx +30°C / +86°F) using mild dish washing soap and wipe afterwards with a clean cloth 3. Rinse with cold, clear water (approx +20°C / +68°F) for 10 to 15 seconds OR Place on the top shelf of the dishwasher OR Suitable for microwave, steam or cold water sterilizing methods.
4. Getting started 4.3 Charging 1. When the battery is low, the Battery Light will be red 2. When charging, the Battery Light will be orange and Elvie Pump will not turn on. Use the Charging Cable provided to connect Elvie Pump to a USB power source, such as your computer or phone plug 3. When fully charged, the Battery Light will be green.
4. Getting started Warnings • Only use the Elvie Charging Cable; do not substitute • Only use Elvie manufactured parts with Elvie Pump, including the Charging Cable; do not substitute.
4. Getting started 4.4 Breast Shield sizing Elvie Pump comes with Breast Shields in two sizes, so you can find a Breast Shield fit that is comfortable for you. If needed, a smaller Breast Shield size is available through elvie.com or authorized retailers. 1. To determine the correct size, put the Breast Shield on with the sizing symbol facing upwards and place your nipple in the center of the fit lines.
4. Getting started 2. Try different Breast Shields to find the best fit for you 3. To comfortably pump on both sides, repeat this process for both nipples to ensure you have the correct Breast Shield for each nipple Please check elvie.com or your authorized retailer website for the full range of Breast Shields available to order. Keep the unused Breast Shields in a safe place. Women’s bodies often change during the pumping life cycle, so you may find that another Breast Shield size becomes a better fit.
4. Getting started 4.5 Assembling Elvie Pump 1. Make sure all parts are dry before putting them together (after the parts have been cleaned and sterilized). Attach the Seal to the Breast Shield using the tabs as guides 2.
4. Getting started 3. Twist and click the Spout onto the Bottle Click 4.
4. Getting started 5.
5. Using 5.1 Elvie Pump Turning on Elvie Pump Once fully assembled, press Power to switch Elvie Pump on. Play / Pause will flash. Play / Pause Power 5.2 Aligning your nipple Correct nipple alignment in the Breast Shield is key to comfort, expression and performance. Your nipple must be positioned correctly in the Breast Shield tunnel before pumping to avoid discomfort. You can use the markings on the Breast Shield to help align your nipple. Tip: See section 4.
5. Using Elvie Pump We’re all different. No two nipples point in the same direction! Align the Breast Shield to the direction of your nipples when you are putting it on: Breast Shield correctly aligned Bend forwards and hold your breast from underneath. Breast Shield incorrectly aligned Bring the Breast Shield to your breast, paying attention to the direction of your nipple. You can use the markings on the Breast Shield to help align your nipple.
5. Using Elvie Pump Getting Elvie Pump on correctly can take a little practice. Until you are comfortable aligning your nipple, we recommend following the steps below: Put on just the Breast Shield, without the Hub. Use a mirror to check your nipple is centered. 30 Once you are confident the Breast Shield is in the right place, hold it in position with one hand and push the Hub onto the Breast Shield.
5. Using Elvie Pump 5.3 Finding the right compression Elvie Pump is designed to be worn with your standard nursing bra and you can use it in either a sitting or standing position. Getting the right compression could impact milk volumes. Elvie Pump needs to be firmly pressed against your breast, there should be no gaps between Elvie Pump and your breast. Every bra has a different level of support, so make sure to get the compression right before each session.
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5. Using Elvie Pump 5.4 Starting your session Once Elvie Pump is turned on and positioned in your bra (see sections 5.1 to 5.3), press Play / Pause to start pumping. If you need to pause pumping for any reason, press Play / Pause again. Play / Pause Side Selector Tip: Elvie Pump gets warm when it is running. Don’t worry! This is normal. 5.5 Intensity settings and modes Modes Elvie Pump has two modes: Stimulation and Expression. Elvie Pump will always start in Stimulation mode.
5. Using Elvie Pump Intensity settings Elvie Pump has seven intensity settings, giving you control over what feels comfortable and works most efficiently in both Stimulation and Expression modes. Once you can feel the suction on your nipple, use to adjust intensity to find your preferred setting in both modes. When you reach the maximum or minimum intensity setting, Play/Pause will flash three times.
5. Using Elvie Pump 5.6 • • • • • • Automatic functions Elvie Pump will automatically switch from Stimulation mode to Expression mode when milk is detected in the Bottle (after let-down) Elvie Pump will automatically pause when the Bottle is full, which is indicated by the Bottle Light. You must empty the Bottle before resuming your session. When Elvie Pump is pumping, it will automatically stop after 40 minutes. It is recommended to leave Elvie Pump for 60 minutes before using it again.
5. Using Elvie Pump 5.7 Changing the Bottle Elvie Pump will automatically pause when the Bottle is full, indicated by the Bottle Light. You must empty the Bottle before resuming your session. Press the Bottle Release to separate the full Bottle from the Hub. Bottle Release Replace the full Bottle with an empty Bottle or pour your expressed milk into a container of your choice and continue with the same Bottle. Click the empty Bottle on to the Hub.
5. Using Elvie Pump 5.8 Ending your session 1. Press Play / Pause to stop pumping 2. Unclip your bra and use your finger to break the seal around your nipple to avoid nipple damage 3. Remove Elvie Pump from your bra 4. Press Power to switch off 5.9 After each use Clean washable components 1. Rinse in cold, clear water (approx +20°C / +68°F) 2. Wash in warm water (approx +30°C / +86°F) using mild dishwashing soap and wipe afterwards with a clean cloth 3.
5. Using Elvie Pump Once a day Sterilize washable components Boil in water for five minutes OR Suitable for microwave, steam or cold water sterilizing methods. We do not recommend microwave or steam sterilizing for more than five minutes* Dry completely before assembly *Always refer to the manufacturers instructions.
5. Using Elvie Pump Warnings • Inspect for damage, clean and sterilize washable components that come into contact with your breast and breast milk prior to first use • Clean all parts that come into contact with your breast and breast milk, and inspect for damage after every use • Do not store wet or damp components, as mold may develop • Do not immerse the Hub in water or other liquids.
5. Using Elvie Pump 5.10 Storing your milk You may store your expressed milk in the Bottle using the Lid provided (both are fridge and freezer safe). Always make sure you remove the Bottle from the Hub before storing. Alternatively, you can pour your expressed milk into a container of your choice for storage or feeding. When storing milk, always follow the guidance of your lactation consultant or health professional.
5. Using Elvie Pump 5.11 How to store Elvie Pump Short-term storage Between sessions, please store your Elvie Pump out of direct sunlight and ensure the washable parts are dry. Keep out of reach of children. Recharge immediately after finishing your pumping session if the Battery Light is on. Long-term storage Please use the Charging Cable provided to charge Elvie Pump before long-term storage and store out of direct sunlight. These measures will increase the lifespan of your Elvie Pump.
6. Troubleshooting 6.
6. Troubleshooting 6.2 Factory reset To perform a factory reset: 1. Turn Elvie Pump on 2. Press and hold both simultaneously for 5 seconds 3. Play/Pause and side LEDs will flash while Elvie Pump is resetting.
6. Troubleshooting 6.3 Warranty Elvie Pump is backed by a limited manufacturer’s warranty against any defects in materials and/or workmanship: the Hub for two (2) years and the washable components for 90 days from the date of original purchase. Defects discovered within the warranty period should be reported to Chiaro Technology Limited, “Chiaro”.
6. Troubleshooting 6.4 Symbols On/Off Increase intensity Decrease intensity Left and Right side selection Play/Pause Consult instructions for use Manufacturer Date of manufacture Do not dispose the device together with unsorted municipal waste (in accordance with local regulations) Compliance with international requirements for protection from electric shock.
7. Product 7.1 46 specifications Technical specifications Vacuum range: 40 to 220 mmHg Power: 5v DC, 3A max Battery capacity and type: 1460mAh Lithium polymer Size: 128mm x 110mm x 68mm / 5in x 4.3in x 2.7in Weight: 225g / 7.9oz Bluetooth info: Bluetooth v5 (Bluetooth Low Energy).
7. Product specifications 7.2 Transport, storage and disposal Transport While traveling, use the Charging Cable provided and pair with the appropriate power source for your current location. Please check with the airline prior to travel for advice on carrying and using Elvie Pump while flying.
7. Product specifications 7.3 EMC advice Declaration for Electromagnetic Compatibility (EMC): For information use only. FCC Statement: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Questions? For further assistance, please refer to the Help section in the Elvie Pump app or visit elvie.com. You can get in touch with us at questions@elvie.com or by calling customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US).
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