FAQ

ChargeHub X5 FAQ
Q. Does the ChargeHub have an on/off switch?
A. No, there is not a main power switch on the ChargeHub X5.
Q. Does the ChargeHub use a lot of power when it’s not being used?
A. The ChargeHub meets the Energy Level VI which ensures the most minimal power draw
when not in use.
Q. How many devices can I charge at once ChargeHub?
A. The ChargeHub X5 can charge up to 5 devices simultaneously.
Q. What kind of phones can charge on the ChargeHub?
A. The ChargeHub is compatible with virtually any standard USB chargeable device,
including phones, tablets, speakers, camera’s, and more!
Q. What is SmartSpeed® Technology?
A. Our patented & award winning SmartSpeed® Technology ensures a fast and optimal
charge by detecting how much power each connected device requires.
Q. Can I leave my ChargeHub on all the time?
A. Yes, there is no harm done if the ChargeHub is left on at all time.
Q. Will the ChargeHub “overcharge” my cell phone or device?
A. ChargeHub is designed to optimally charge your devices. This means it will charge them
quickly, as well as safely.
Q. What is the max output?
A. The ChargeHub has a max output of 2.4 Amps per port / 40W total power.
Q. Is the ChargeHub dual voltage?
A. The ChargeHub is dual voltage and can be used while traveling international with our
travel adapters.
Q. Do I have to charge the ChargeHub before I use it? How long does the ChargeHub have
to be plugged in before I can charge my phone?
A. No, the ChargeHub is a charging station, not a power bank, and therefore does not need
to be charged prior to using it but must remain plugged in while charging.
Q. How long does the ChargeHub take to charge my phone?
A. Charging times vary depending upon the device, the age of the device and the level of
current power. However, the ChargeHub is equipped with SmartSpeed Technology to
charge as fast as your device will allow, safely.