Specifications
CAUTION: Read and Adhere to all IMPORTANT SAFEGUARDS listed elsewhere in this booklet. Read
and observe safety, installation and operating instructions supplied with this unit and with
your antenna BEFORE installation or operation. Retain this booklet and all instructions
for your safety and future reference.
© 2010 Channel Master. Channel Master is a registered trademark. Specications subject to change. All rights reserved.
Pub CM.9521A/9537.INST.20100708.
Instruction Sheet
Models CM-9521A and 9537
IMPORTANT SAFEGUARDS
Your antenna rotator unit, consisting of a control and a drive,
has been engineered and manufactured to assure your personal
safety, but improper installation or abuse of the unit, or the antenna
connected to it, can result in potential electrical shock or re hazards.
In order not to defeat the safeguards incorporated in this unit, observe
the following basic rules for its installation, use and servicing.
1. Read Instructions
All the safety and operating instructions should be read before
the product is operated.
2. Retain Instructions
The safety and operating instructions should be retained for
future reference.
3. Heed Warnings
All warnings on the product and in the operating instructions
should be adhered to.
4. Follow Instructions
All operating instructions should be followed.
5. Power Lines
An outside antenna system should not be located in the vicinity
of power lines or other electric light or power circuits, or where
it can fall into such power lines or circuits. When installing an
outside antenna system, extreme care should be taken to keep
from touching such power lines or circuits as contact with them
might be fatal.
6. Outdoor Antenna Grounding
If the drive unit is installed on an outdoor antenna, be sure the
antenna system is grounded so as to provide some protection
against voltage surges and built-up static charges. Section 810
of the National Electrical Code. ANS/NFPA70, or CSA C22.1
Sections 10, 16, and 54, of the Canadian Electrical Code,
provides information with respect to proper grounding of the mast
and supporting structure, grounding of the antenna lead-in wire to
an antenna discharge unit, size of grounding conductors, location
of antenna-discharge unit, connection to grounding electrodes,
and requirements for the grounding electrode. See separate
enclosed grounding code. See FIg A.
7. Ventilation
Your control is provided with ventilation openings to allow heat
generated during operation to be released. If these openings
are blocked, heat build-up can cause failure of the control and
external damage. Therefore:
• Never block the ventilation slots by placing it on a bed, sofa,
rug, etc.
• Never place in a “built-in” enclosure unless proper ventilation
is provided.
• Never cover the openings with cloth or materiel.
• Never place near or over radiators, heat registers, ampliers,
or other heat sources.
8. Grounding or Polarization
Your control may be equipped with a polarized AC line plug (one
blade of the plug is wider than the other). This safety feature
allows the plug to t into the power outlet only one way. Should
you be unable to insert the plug fully into the outlet, try reversing
the plug. Should it still fail to t, contact your electrician to replace
your obsolete outlet. Do not defeat the safety purpose of the
polarized plug.
9. Power sources
Operate the control only from an A.C. power source as indicated
on the bottom of the control. Do not use D.C.
10. Overloading
Overloaded AC outlets and extension cords are dangerous, and
so are frayed power cords and broken plugs. They may result in
a shock or re hazard. Unplug the control and call your service
technician for replacement.
11. Power Cord Protection
Do not allow anything to rest on or roll over the power cord, and
do not place the control where power cord is subject to trafc or
abuse. Pay particular attention to the cord at the plug and the
point where it exists from the control unit. This may result in a
shock or re hazard.
12. Object and Liquid Entry
All individuals, especially children, should be cautioned about
dropping or pushing objects into any openings. Some internal
parts carry hazardous voltages and contact can result in electrical
shock. Objects dropped into the control may also result in a re
hazard.
13. Water and Moisture
Never expose the control to rain or water. If the control becomes
damp or wet, or if liquids are spilled into it, unplug the control
automatically switches off 5 seconds after it is initially plugged in
or after a power glitch.
USING THE CONTROLLER WITH A
“UNIVERSAL REMOTE CONTROL”
Universal handheld remote controls are popular as they can typically
control a TV, a VCR, a cable box and audio components. They are
also cheap and ideal replacements for lost and broken units. The
rotator controller will respond to commands from universal remote
controls congured to control most Pioneer
®
brand cable converter
boxes (HH1 mode) or most Pioneer
®
brand CD players (HH2 mode).
See Appendix A. Refer to the instructions supplied with the universal
remote control.
NOTES: Channel Master cannot guarantee universal handheld remote
control compatibility.
APPENDIX A (Front Panel Setup Summary)
SET 60 Hz POWER ▲+ ▼ AT POWER UP
SET 50 Hz POWER ▲+ ▼+ SY AT POWER UP
SET REMOTE HH1 ▲+ SY AT POWER UP
SET REMOTE HH2 ▼+ SY AT POWER UP
Example: To set for 60 Hz power:
a. Disconnect the power connector at the rear of the unit.
b. Press and hold UP and DOWN in together.
c. Reconnect the power connector at the rear end of the unit.
d. Release UP and DOWN
Other functions are set in a similar manner using the following buttons
at b and d: 50Hz POWER: UP, DOWN, and SYNC Remote handheld
1 (supplied unit and most Pioneer
®
cable boxes): UP and SYNC
Remote handheld 2 (most Pioneer
®
CD players): DOWN and SYNC.
Check settings are correct by removing power for a few seconds,
then reconnect power. Display will indicate:
50H (or 50H for 50 Hz)
HH1 (or HH2 for alternate remote)
APPENDIX B (Handheld Remote Control Command Summary)
SYNC: 00▼
PROGRAM: #▲# (# = 01-69)
DISPLAY MEMORIES/STATUS: 99 ▲
AUTOSYNC ON/RESET TO 50: 98 ▲
AUTOSYNC OFF: 98 ▼
TIMEOUT (8 MINUTES) ON: 97 ▲
TIMEOUT OFF: 97 ▼
DELETE MEMORIES/RESET: 91 ▼
APPENDIX C (Common Problems)
HANDHELD CONTROL DOES NOT FUNCTION
Battery bad or set for wrong handheld type (See Appendix A).
UNIVERSAL HANDHELD DOES NOT OPERATE CERTAIN
FUNCTIONS (eg.UP/DOWN) If supplied remote control is OK, try all
available Pioneer
®
cable box and Pioneer
®
CD player codes.
Universal remote may not be fully compatible.
UNIT DOES NOT TRACK CORRECTLY
Check power frequency 50/60 Hz setting (See Appendix A).
POSITION ACCURACY SEEMS DEGRADED
Perform SYNC function.
ANTENNA DOES NOT MOVE, BUT CONTROLLER
INDICATES MOVEMENT
Check the wiring between the controller and the drive unit.
APPENDIX D (Using the rotator from any room in the house)
The following methods are products are suggested though not
endorsed by
Channel Master.
a. A UHF universal remote with a UHF to Infra-red convertor in the
same room as Model CM-9537 or:
b. An infra-red to UHF converter in each room where operation is
desired, plus a UHF to infra-red converter in the same room as
Model CM-9537.
PRODUCT RETURN POLICY & PROCEDURE
In Warranty / Out of Warranty / Credit Procedure Effective Immediately Warranty Period: 90-day warranty applies to all
Channel Master Products* Dealers & Consumers: Dealers and consumers can return any In-Warranty Channel Master product
to the Warranty department for repair or replacement. For In-Warranty service the consumer or dealer must call Technical
Service and request an RMA number in order to return the product. The returned product must have the RMA number visible on
the box and must include the bill of sale showing the unit is within the warranty period. If the unit is found to be defective under
our Warranty Policy Channel Master will repair or replace the item at no charge. Products outside of the warranty period should
not be returned to Channel Master with the exception of any product requested by Technical Support to be accessed for quality
assurance purposes. Technical Service Phone: +1.877.746.7261 Address: Channel Master, Consumer Warranty RMA # ----,
2260 West Broadway Road, Mesa, AZ 85202 * Some products have extended term warranty periods WARRANTY: Effective
Immediately GENERAL TERMS: 1.1 Subject to the provisions of this Warranty, CHANNEL MASTER warrants that the
equipment and software described in Paragraph 1.2 will conform to our specications in all material respect and that the
equipment will be free from material defects in materials and workmanship during the Limited Warranty period. 1.2 This
Warranty applies to all original purchases by Customers of CHANNEL MASTER (“Equipment”).The warranties set forth herein
are not transferable. 1.3 The Effective period of this Warranty will start on the date of purchase of the Equipment or the date of
installation by a CHANNEL MASTER approved technician and will end, for the Equipment, ninety (90) days later (for all
component parts and system upgrades), unless otherwise expressed or provided herein (in each case the “Warranty Period”).
RETURN OF EQUIPMENT UNDER WARRANTY: 2.1 If an item of Equipment malfunctions or fails in normal use within the
applicable Warranty Period: (a) the Customer shall notify CHANNEL MASTER within thirty (30) days of the problem. (b)
CHANNEL MASTER will, at its option, either resolve the problem over the telephone or provide the customer with a Return
Authorization (“RMA”) Number and the address to which the customer may ship the defective item; (c) If the problem can not
be resolved over the telephone, the Customer shall attach a label showing the RMA number to each returned item, and include
a description of the problem. The Customer shall, at his or her own cost, properly pack the item to be returned, mark the RMA#
on the outside of the box, prepay the insurance and shipping charges, and ship the item to the specied CHANNEL MASTER
location. (d) Unauthorized return of any equipment, whether in or out of warranty, will be subject to a handling charge, in
addition to all repair and all transportation charges. (e) CHANNEL MASTER will, at its sole option, repair or replace the
returned item. If replaced, the replacement item may be new or refurbished; if refurbished it will be equivalent in operation to
new Equipment. If a returned item is replaced by CHANNEL MASTER, the Customer agrees that the returned item will become
the property of CHANNEL MASTER. (f) CHANNEL MASTER will complete the exchange of CHANNEL MASTER
manufactured equipment returned under this Warranty within a reasonable time, subject to lead-times from factory, and will
make a good faith effort to minimize any and all delays where possible; and (g) CHANNEL MASTER will, at its cost, ship the
repaired item or replacement to the Customer. If the Customer requests express shipping, the Customer will pay CHANNEL
MASTER an expediting fee. 2.2 Equipment which is repaired or replaced by CHANNEL MASTER under this Warranty will be
covered under all of the provisions of this Warranty for the remainder of the applicable Warranty period (for that particular
equipment) from the date of repair or replacement, whichever is longer. 2.3 If equipment is repaired beyond effective warranty
dates or if abnormal usage had occurred, Customer shall be charged applicable rates and the Customer will be advised of the
estimated charges prior to repair by CHANNEL MASTER ‘s authorized service center. 2.4 The price of out-of-warranty repairs
payable by the Customer will be based on standard labor and parts prices in effect at the time of the repair. CHANNEL MASTER
will use its best efforts to ensure that the cost of such repair, exchange, refurbishing, or substitution will not exceed the original
price of Product. 2.5 If the problem reoccurs within the warranty period, CHANNEL MASTER will, at its option: (1) re-perform
the service; (2) replace the product pursuant to the terms of this warranty, (3) permit Customer to return the product and issue
a refund pursuant to this warrant, or (4) refund the amount the Customer paid for the services. PRODUCT MODIFICATION:
4.1 CHANNEL MASTER reserves the right to make changes or improvements to its products, during subsequent production,
without incurring the obligation to install such changes or improvements on previously manufactured or sold products. FORCE
MAJEURE: 5.1 CHANNEL MASTER will not be liable if its performance under this warranty becomes commercially
impracticable due to any contingency beyond CHANNEL MASTER’s reasonable control, including acts of God, res, ood, wars,
sabotage, civil unrest, accidents, labor disputes or shortages, government laws, rules and regulations, whether valid or invalid,
inability to obtain material, equipment or transportation, incorrect, delayed or incomplete specications, drawings or data
supplied by Customer (collectively “Force Majeure”) LIMITATIONS AND QUALIFICATIONS OF WARRANTY: 6.1 This Limited
Warranty extends only to the original purchaser of the Equipment and is in lieu of all other express or implied warranties,
including those of merchantability and tness for a particular purpose. This Warranty does not apply to any damage, defect of
failure caused by: (a) any part of the equipment having been modied, adapted, repaired, maintained, transported or relocated
by any person; (b) Storage or environmental characteristics which do not conform to the applicable sections of the appropriate
Equipment Manual or Instruction Sheet; (c) Failure to conform with the Equipment Operating Instructions in the applicable
Equipment Manual or Instruction Sheet; (d) External causes, including external electrical stress or lightning, or use in
conjunction with incompatible equipment, unless such use was with CHANNEL MASTER’s prior written request; (e) Cosmetic
damage; (f) Accidental damage, negligence, modication, mishandling, abuse or misuse; or (g) Force Majeure. LIMITATION
ON DAMAGES: 7.1 THIS WARRANTY IS THE CUSTOMER’S EXCLUSIVE WARRANTY FOR THE EQUIPMENT, CHANNEL
MASTER SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY. 7.2 CHANNEL MASTER WILL
NOT BE LIABLE IN TORT, INCLUDING LIABILITY IN NEGLIGENCE OR STRICT LIABILITY, AND WILL HAVE NO LIABILITY
AT ALL FOR INJURY TO PERSONS OR PROPERTY. CHANNEL MASTER’S LIABILITY FOR FAILURE TO FULFILL ITS
OBLIGATIONS UNDER THIS WARRANTY OR ANY OTHER LIABILITY UNDER OR IN CONNECTION WITH THE
EQUIPMENT WILL BE LIMITED TO THE AMOUNT OF THE PURCHASE PRICE OF THE EQUIPMENT AT THE TIME OF
ORIGINAL PURCHASE. THE REMEDIES STATED IN THIS WARRANTY ARE THE CUSTOMER’S EXCLUSIVE REMEDIES
AGAINST CHANNEL MASTER REGARDING THE EQUIPMENT. 7.3 EVEN IF CHANNEL MASTER HAS BEEN NOTIFIED OF
THE POSSIBILITY OF THEM, CHANNEL MASTER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND REVENUES, FAILURE TO REALIZE EXPECTED
SAVINGS, ANY CLAIM AGAINST A CUSTOMER BY A THIRD PARTY, OR ANY OTHER COMMERCIAL OR ECONOMIC
LOSSES OF ANY KIND. 7.4 THESE LIMITATIONS AND DISCLAIMERS ARE NOT MADE BY CHANNEL MASTER WHERE
PROHIBITED BY LAW.
www.channelmaster.com
Tel +1.877.746.7261
Fig A
NEC – NATIONAL ELECTRIC CODE
Antenna Discharge Unit is not required if lead-in conductors
are enclosed in a continuous metallic shield that is
permanently and effectively grounded.
ANTENNA
LEAD IN WIRE
ANTENNA
DISCHARGE UNIT
(NEC SECTION 810-20)
GROUNDING CONDUCTORS
(NEC SECTION 810-21)
GROUND CLAMPS
POWER SERVICE GROUNDING
ELECTRODE SYSTEM
(NEC ART 250, PART H)
ELECTRIC
SERVICE
EQUIPMENT
GROUND
CLAMP
Example of
Antenna Grounding
According to
the National
Electrical Code
Model CM-9521A
Model
CM-9537