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www.chamberlain.com Installation Manual Chain Drive Garage Door Opener Models C2212T • C2405 FOR RESIDENTIAL USE ONLY PREǫPROGRAMMED REMOTE CONTROL INCLUDED To register your garage door opener to receive updates and offers from Chamberlain, visit chamberlain.registria.com or use the icon below: • Please read this manual and the enclosed safety materials carefully! • Fasten the manual near the garage door after installation.
Contents Preparation Assembly Installation Install the Door Control Install the Protector System® Connect Power Adjustments Battery Backup myQ® App Control Connect With Your Smartphone Operation Using your Garage Door Opener Using your Door Control Remote Control and Keyless Entry HomeLink® Erase the Memory To Open the Door Manually Maintenance Troubleshooting Warranty Automatic Garage Door Opener Safety & Maintenance Guide Repair Parts Rail Assembly Parts Installation Parts Model C2212T Model C2405 Safet
Preparation Check the Door Before You Connect with Your Smartphone Monitor and control your garage door from anywhere using the myQ® App. You will need a router with Wi-Fi® and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi® network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi® signal strength.
Preparation Tools Needed Additional Items You May Need: Survey your garage area to see if you will need any of the following items: l (2) 2X4 Pieces of wood : May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors. l Support bracket and fastening hardware: Must be used if you have a finished ceiling in your garage.
Preparation Carton Inventory Save the carton and packing material until the installation and adjustment is complete. Instructions for the accessories will be attached to the accessory and are not included in this manual. The images throughout this manual are for reference only and your product may look different. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21.
Preparation Hardware ASSEMBLY Bolt 1/4"-20x1-3/4" DOOR CONTROL INSTALLATION Bolt Self-Threading Screw 1/4"-14x5/8" (2) Lag Screw 5/16"-9x1-5/8" (4) Models C2405 Drywall Anchors (2) Screw 6-32x1" (2) Threaded Shaft Clevis Pin 5/16"x1-1/2" Clevis Pin 5/16"x1" Screw 6ABx1" (2) Hex Bolt 5/16"-18x7/8" (4) Lock Nut 1/4"-20 Clevis Pin 5/16"x1-1/4" Model C2212T Master Link (2) Wing Nut (2) Hex Screw 10-24 (2) Drywall Anchors (2) Nut 3/8" Lock Washer 3/8" Nut 5/16"-18 (6) Lock Washer 5/16"-18 (5)
Assembly STEP 1 Assemble the Rail and Install the Trolley Slide to stops on top and sides of “U” bracket To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the rail. To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window” at the door end. The rail tab MUST be on top of the rail when assembled. 1.
Assembly STEP 2 Fasten the Rail to the Motor Unit HARDWARE MODEL C2405 Lock Nut 1/4"-20 Bolt 1/4"-20x1-3/4" To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. 1. 2. 3. 4. 5. 6. Hex Screws 8-32x7/16 Insert a 1/4"-20 x 1-3/4" bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 lock nut. DO NOT overtighten. Remove the bolts from the top of the motor unit.
Assembly STEP 3 Install the Idler Pulley 1. 2. 3. 4. 5. 6. HARDWARE Bolt Lay the chain/cable beside the rail, as shown. Grasp the end of the cable and pass approximately 12" (30 cm) of cable through the window. Allow it to hang until Assembly Step 4. Remove the tape from the idler pulley. The inside center should be pre-greased. If dry, regrease to ensure proper operation. Place the idler pulley into the window as shown. Insert the idler bolt from the top through the rail and pulley.
Assembly STEP 4 Install the Chain 1. 2. 3. 4. 5. 6. 7. 8. HARDWARE Pull the cable around the idler pulley and toward the trolley. Connect the cable to the retaining slot on the trolley, as shown. (Figure 1) a. Push pins of master link bar through cable link and trolley slot. b. Push master link cap over pins and past pin notches. c. Slide the closed end of the clip-on spring over one of the pins. Push the open end of the clip-on spring onto the other pin.
Assembly STEP 5 Tighten the Chain STEP 6 Install the Sprocket Cover 1. 2. 3. Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. To tighten the chain, turn the outer nut in the direction shown. When the chain is approximately 1/4" (6 mm) above the base of the rail at it's midpoint, retighten the inner nut to secure the adjustment. Sprocket noise can result if the chain is too loose. When installation is complete, you may notice some chain droop with the door closed.
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. 2. 3. 4. 5. 6. 7. 8. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.
Installation STEP 1 Determine the Header Bracket Location Header Wall 2x4 To prevent possible SERIOUS INJURY or DEATH: l Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall. l Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
Installation STEP 2 Install the Header Bracket WALL INSTALLATION Header Wall You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided). Wall Mounting Holes HARDWARE Header Bracket Lag Screw 5/16"-9x1-5/8" UP OPTION A - WALL INSTALLATION 1. 2.
Installation STEP 3 Attach the Rail to the Header Bracket 1. 2. 3. 4. STEP 4 Position the Garage Door Opener Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. Position the rail bracket against the header bracket. Align the bracket holes and join with a clevis pin as shown.
Installation STEP 5 Hang the Garage Door Opener HARDWARE Nut 5/16"-18 Lag Screw 5/16"-9x1-5/8" To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Lock Washer 5/16"-18 Hex Bolt 5/16"-18x7/8" Hanging the garage door opener will vary depending on your garage. Below are three example installations. Your installation may be different.
Installation STEP 6 Install the Light Bulbs STEP 7 Attach the Emergency Release Rope and Handle To prevent possible OVERHEATING of the end panel or light socket: l Use ONLY A19 light bulbs. l DO NOT use incandescent bulbs larger than 100W. l DO NOT use compact fluorescent light bulbs larger than 26W (100W equivalent). l DO NOT use halogen bulbs. l DO NOT use short neck or specialty light bulbs. LED bulbs may cause remote control radio interference. Use ONLY LED bulbs recommended here: chamberlain.
Installation STEP 8 Install the Door Bracket HARDWARE Self-Threading Screw 1/4"-14x5/8" Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.
Installation STEP 8 Install the Door Bracket (continued) Header Wall 2x4 Support (Finished Ceiling) OPTION B - ONE-PIECE DOORS 1. Center the door bracket on the top of the door, in line with the header bracket as shown. 2. Mark either the left and right, or the top and bottom holes. Metal Doors: l Drill 3/16" pilot holes and fasten the bracket with the self-threading screws provided.
Installation STEP 9 Connect the Door Arm to the Trolley HARDWARE Installation will vary according to the garage door type. Follow the instructions which apply to your door. OPTION A - SECTIONAL DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Attach the straight door arm to the outer trolley using the clevis pin. Secure with the ring fastener. 3.
Installation STEP 9 Connect the Door Arm to the Trolley (continued) OPTION B - ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers. 3. Attach the straight door arm to the door bracket using the clevis pin.
Installation 1. 2. STEP 10 Install the Door Control PUSH BUTTON DOOR CONTROL 3. Strip 1/4" (6 mm) of insulation from one end of the wire and separate the wires. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. Mount the door control with the hardware provided. 2 1 To prevent possible SERIOUS INJURY or DEATH from electrocution: l Be sure power is NOT connected BEFORE installing door control.
Installation 1. 2. MULTI-FUNCTION CONTROL PANEL 3. 4. 5. 6. 7. 8. To prevent possible SERIOUS INJURY or DEATH from electrocution: l Be sure power is NOT connected BEFORE installing door control. l Connect door control ONLY to 12 VOLT low voltage wires. To prevent possible SERIOUS INJURY or DEATH from a closing garage door: l Install door control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.
Installation STEP 11 Wire the Door Control to the Garage Door Opener 1. 2. 3. STEP 12 Attach the Warning Labels Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with the staple (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple as this may cause a short or an open circuit. Strip 7/16" (11 mm) of insulation from the end of the wire near the garage door opener.
Installation STEP 13 Install the Protector System ® Hex Screw 10-24 (2) HARDWARE Wing Nut (2) Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: l Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. l Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor.
Installation STEP 13 Install the Protector System (continued) FLOOR OPTION 1. Measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed. 2. Attach the bracket to the floor with concrete anchors (not provided). 3. Slide the hex screw through the sensor. 4. Attach the sensor to the bracket with the wing nut. Make sure the lens is not obstructed by the bracket. Repeat the steps with the other sensor on the opposite side of the garage door.
Installation STEP 14 Wire the Safety Reversing Sensors HARDWARE If your garage has pre-installed wiring for the safety reversing sensors, see OPTION B - PRE-WIRED INSTALLATION page 30. Insulated Staple (Not Shown) OPTION A - INSTALLATION WITH NO PRE-WIRING 2. 3. Run the wire from both sensors to the garage door opener. Attach with staples, but DO NOT puncture the wire. Separate the sensor wires and strip insulation from each end. Twist the two white wires together.
Installation STEP 14 Wire the Safety Reversing Sensors (continued) 1 Pre-installed wires OPTION B - PRE-WIRED INSTALLATION 1. 2. 3. 4. 5. Cut the sensor wires, making sure there is enough wire to reach the pre-installed wires from the wall. Separate the sensor wires and strip insulation from each end. Choose two of the pre-installed wires and strip insulation from each end. Choose the same color pre-installed wires for each sensor.
Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect Power OPTION A - TYPICAL WIRING 1. 2. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: l Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection. l Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes.
Installation STEP 16 Align the Safety Reversing Sensors SAFETY SENSOR TROUBLESHOOTING If either of the sensor LEDs are off, there is no power to the sensor: 1. Check that you have power to the garage door opener. 2. Check the sensor wire is not shorted or broken. 3. Check that the sensors are wired correctly; white wires to white terminal and white/black wires to grey terminal.
Adjustments Introduction ONE-PIECE DOORS ONLY When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing. Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
Adjustments STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system. l After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.
Adjustments STEP 2 Test the Safety Reversal System STEP 3 Test the Protector System® Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Safety reversal system MUST be tested every month. l After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor.
Battery Backup STEP 1 Install the Battery Test the Battery Depending on the power level, the battery may need to charge before performing the test. The garage door opener must be unplugged to test the battery. 1. Open and close the door using the remote control or door control. While the motor is on, the battery status LED will either glow solid orange indicating opener is operating on battery power or will flash indicating low battery power.
myQ® App Control Connect With Your Smartphone YOU WILL NEED: l l l l l Learn Button Wi-Fi® enabled smartphone, tablet or laptop Broadband Internet connection Wi-Fi® signal in the garage (2.4 GHz, 802.11b/g/n required), see page 5 Password for your home network (router's main account, not guest network) myQ® serial number located on the garage door opener LED DOWNLOAD THE myQ® APP TO SET UP AN ACCOUNT AND CONNECT Open and close your door, get alerts and set schedules from anywhere.
Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. 2. 3. 4. 5. 6. 7. 8. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel.
Operation Using your Door Control MULTI-FUNCTION CONTROL PANEL Push Bar Command LED LEARN Button LOCK Button LIGHT Button SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar; each press of the push bar will activate the garage door opener. PUSH BAR: Press the push bar to open or close the door.
Operation Remote Control and Keyless Entry PROGRAM USING THE GARAGE DOOR OPENER LEARN BUTTON 1. 2. Locate the LEARN Button. Press and immediately release the LEARN button. The LEARN LED will glow steady for 30 seconds. Within 30 seconds... 3. Remote Control: Press and hold the button on the remote control that you wish to use. Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry keypad. Then press and hold the ENTER button.
Operation Erase the Memory To Open the Door Manually ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: l If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED.
Maintenance Maintenance Schedule NOTICE: This device complies with part 15 of the FCC rules and Innovation, Science and Economic Development Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Flashes Flashes 1 1 The garage door opener will not close and the lights flash. Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. 1 2 The garage door opener will not close and the lights flash.
Troubleshooting Wi-Fi® troubleshooting The garage door opener will NOT enter Wi-Fi® learn mode: l After the initial installation of the garage door opener, the garage door opener must complete a full cycle (open and closed) before the Wi-Fi® learn mode can be activated. l If there has been a recent power outage, the garage door opener must complete a full cycle before the Wi-Fi® learn mode can be activated. See page 37 to activate Wi-Fi LEARN mode.
Warranty Contact Information STOP! This garage door opener WILL NOT work until the safety reversing sensors are properly installed and aligned. Visit us online at: support.chamberlaingroup.com CHAMBERLAIN® LIMITED WARRANTY The Chamberlain Group, Inc.
Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death. Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system.
Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit. WARNING – SPRINGS ARE UNDER HIGH TENSION. ONLY QUALIFIED INDIVIDUALS SHOULD ADJUST THEM.
Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number 041A5807 1 Curved door arm 041B0035B K144C0056 2 Door bracket with clevis pin and fastener 041A5047 004A1008 3 Emergency release rope and handle 041A2828 041A5665 4 Header bracket with clevis pin and fastener 041C5141-1 5 Remote control visor clip 6 Safety sensor bracket 041-0155-000 041-0136-000 1 Chain and cable 2 Pulley 3 Master link 4 Rail 5 Trolley assembly: clevis pin
Repair Parts Garage Door Opener Parts - Model C2212T 12 1 3 10 Description Part Number 1 Sprocket and sprocket cover 041B5348-2 2 Front end panel 3 Light lens 041-0144 4 Light socket 041C0279 5 Cover 6 Motor with travel module 041D8006-1 7 Travel module 041D8071-4 8 End panel for receiver logic board 041D0233-3 9 Logic board 10 12V Battery 11 Terminal block 041A3150 Line cord 041B4245 041A7618 2 4 11 9 6 8 7 12 041-0229-000 050DCTWF G4228 Not shown 5 49 Wire ha
Repair Parts Garage Door Opener Parts - Model C2405 Description 1 2 13 5 3 4 4 14 6 10 11 7 5 12 Chain spreader 2 Gear and sprocket 3 End panel with light socket 041D0207 4 Light socket 041C0279 5 Light lens 041-0144 6 Capacitor 030B0532-1 7 Capacitor bracket 8 Travel module 9 Cover 10 Logic board 050ACTWF 11 End panel for receiver logic board with light socket 041D8214 12 Motor with travel module 13 Line cord 14 8 Part Number 1 Terminal block 041A5615 041C4220A
114-5554-000 © 2021, The Chamberlain Group, Inc. All Rights Reserved Wi-Fi® is a registered trademark of Wi-Fi Alliance HomeLink® is a registered trademark of Gentex Corporation The Chamberlain Group, Inc.