MA350Book.
MA350Book.
MA350Book.book Page 1 Friday, April 12, 2002 2:01 PM Welcome Congratulations! Experience the freedom of your Motorola MA350 cordless phone.
MA350Book.book Page 2 Friday, April 12, 2002 2:01 PM Welcome For a copy of a large-print version of this guide, or for product-related questions, please contact: 1-800-353-2729 U.S.A. 1-800-461-4575 Canada 1-888-390-6456 TTY (Text Telephone) On the web, please refer to: www.motorola.com/cordless Congratulations on your purchase of a Motorola product! Product registration is an important step toward enjoying your new Motorola product.
MA350Book.book Page 3 Friday, April 12, 2002 2:01 PM MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners. © 2002 Motorola, Inc. All rights reserved. Personal Communications Sector 1500 Gateway Blvd., Boynton Beach, FL 33426-8292 6881040B50-A 3 Welcome Please retain your original dated sales receipt for your records.
MA350Book.book Page 4 Friday, April 12, 2002 2:01 PM FCC and Interference Information ............................. 6 Safety Instructions................ 15 Getting Started ..................... 20 Installing the Belt Clip........... 21 Battery Safety Instructions ... 22 Charging the Battery ............ 23 Installing the MA350 Cordless Phone on a Desk.................. 26 Installing the MA350 Cordless Phone On a Wall .................. 27 Setting Up the Phone ........... 31 How to Use....................
MA350Book.book Page 5 Friday, April 12, 2002 2:01 PM Contents Reviewing and Deleting Numbers from Memory ........ 39 Reviewing Caller ID Records................................ 40 Dialing a Number from Caller ID ............................... 40 Deleting Caller ID Records... 41 Troubleshooting.................... 42 Motorola Limited Warranty ...
FCC and Interference MA350Book.book Page 6 Friday, April 12, 2002 2:01 PM FCC and Interference Information This equipment complies with Parts 15 and 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the bottom of this equipment is a label that contains, among other information, a product identifier in the form US:AAAEQ##TXXX. You must, upon request, provide this number to the telephone company.
MA350Book.book Page 7 Friday, April 12, 2002 2:01 PM On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalency Number for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called.
MA350Book.book Page 8 Friday, April 12, 2002 2:01 PM FCC and Interference represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). Note: This equipment may not be used on coin service provided by the telephone company. Note: Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Note: Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. Note: The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).
MA350Book.book Page 10 Friday, April 12, 2002 2:01 PM FCC and Interference discontinuance, the telephone company must: (1)promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; (3)inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that cause undesired operation.
FCC and Interference MA350Book.book Page 12 Friday, April 12, 2002 2:01 PM interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. government Printing Office, Washington, D.C.
Important Safety Instructions Follow these safety precautions when using your cordless phone to reduce the risk of fire, electric shock and injury to persons or property: Reduce risk of fire and shock by ➊ Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site. ➋ Do not use while wet or while standing in water.
MA350Book.book Page 16 Friday, April 12, 2002 2:01 PM ➎ Never insert objects of any kind into the product slits as that may result in fire or shock. Safety Instructions ➏ Unplug this product from the wall outlet before ➐ ➑ ➒ ➓ 16 cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not disassemble this product. If service or repair work is required, contact the Motorola address found in the back of this user’s guide.
Unplug this cordless phone immediately from an outlet if: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the product. • The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by unplugged cords. • The product has been dropped or the cabinet has been damaged. • The product exhibits a distinct change in performance. 17 Safety Instructions MA350Book.
Safety Instructions MA350Book.book Page 18 Friday, April 12, 2002 2:01 PM Installation Guidelines ➊ Read and understand all instructions and save them for future reference. ➋ Follow all warnings and instructions marked on the product. ➌ Do not install this product near a bath tub, sink or shower. ➍ Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.
MA350Book.book Page 19 Friday, April 12, 2002 2:01 PM ➐ ➑ ➒ ➓ operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone. Use only the power supply that came with this unit. Using other power supplies may damage the unit.
MA350Book.book Page 20 Friday, April 12, 2002 2:01 PM Getting Started Getting Started Before you can make or answer calls, you need to install and set up your cordless phone. The next few pages walk you through the installation and set-up process. Installing the optional Earphone Plugging an optional Earphone into the Earphone jack allows a hands-free phone conversation. Please use only Motorola 506400W01 Earphone. To order, call the telephone number on Page 2.
MA350Book.book Page 21 Friday, April 12, 2002 2:01 PM Installing the Belt Clip Getting Started Insert the tabs of the belt clip into the slots on the handset.
Getting Started MA350Book.book Page 22 Friday, April 12, 2002 2:01 PM Battery Safety Instructions • Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury. • Caution: There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery that came with your phone or an authorized replacement recommended by the manufacturer. • Keep batteries out of the reach of children.
MA350Book.book Page 23 Friday, April 12, 2002 2:01 PM Charging the Battery Getting Started ➊ Remove the battery door. ➋ Insert the battery into the battery compartment. ➌ Plug the battery connector into the receptacle in the battery compartment and replace the battery door.
MA350Book.book Page 24 Friday, April 12, 2002 2:01 PM ➍ Plug the power cord into the back of the phone and into Getting Started an outlet. ➎ Rest the handset in the base so the in use/charge LED lights.
MA350Book.book Page 25 Friday, April 12, 2002 2:01 PM ➏ Charge the battery for at least 12 hours. Do not plug mem 1 0 mute 2 4 3 5 7 6 8 0 Getting Started the phone into the phone jack until the battery is fully charged.
MA350Book.
MA350Book.book Page 27 Friday, April 12, 2002 2:01 PM Installing the MA350 Cordless Phone On a Wall ➊ Remove the twist-tie Getting Started from the phone cord. Do not unfold the cord. ➋ Untuck both ends of the cord. ➌ Hold the folded cord at the center and insert it into the back of the bracket.
MA350Book.book Page 28 Friday, April 12, 2002 2:01 PM Getting Started ➍ Plug the phone cord into the phone jack on the wall. ➎ Hang the bracket on the phone wall plate.
MA350Book.book Page 29 Friday, April 12, 2002 2:01 PM ➏ Plug the other end of the phone cord into the jack on the back of the base. ➐ Plug the power cord into a power outlet if it is not Getting Started already plugged in.
MA350Book.book Page 30 Friday, April 12, 2002 2:01 PM ➑ Insert the four tabs on the wall mount into the four slots Getting Started on the back of the base then push down.
Setting Up the Phone ➊ Press flash. ➋ Set the language: \ English ] French ^ Spanish ➌ Press flash. ➍ If you live in an area with 7-digit dialing: enter your 3-digit area code and press flash. ➎ If you live in an area with 10-digit dialing: press flash to go to the next prompt (do not enter your area code). 31 Getting Started MA350Book.
MA350Book.book Page 32 Friday, April 12, 2002 2:01 PM ➏ Set the ringer tone: Getting Started \ Ring tone 1 ] Ring tone 2 ^ Musical Tip: Each ringer tone plays as you press the number key. ➐ Press flash. ➑ Press: * for tone operation or # for pulse operation ➒ Press flash. Tip: If you select pulse, you can still use touch tone menu systems. To activate touch tone temporarily for one call, press the * key.
MA350Book.book Page 33 Friday, April 12, 2002 2:01 PM ➓ At the Set to Default prompt, press: \ (yes) to restore the factory default settings. Now that you have set up your phone, read the next section of this guide for information on how to make calls and store phone numbers into memory. CAUTION The long-term characteristics or the possible physiological effects of Radio Frequency (RF) electromagnetic fields have not been evaluated by UL.
MA350Book.
MA350Book.book Page 35 Friday, April 12, 2002 2:01 PM How to Use How to Locate a Lost Handset ➊ Press page to find a lost handset. ➋ Follow the sound to locate the lost handset. Tip: No need to hurry. The handset will not stop beeping until you press page again. ➌ Press page again to stop the beeping. Press to page the person carrying the handset or to locate a lost handset. Press again to cancel the page (or press Talk on the handset).
How to Use MA350Book.book Page 36 Friday, April 12, 2002 2:01 PM Storing a Number into Memory You can store 10 phone numbers into memory with up to 20 digits each. ➊ Turn the phone off. ➋ Press mem. ➌ Press any number key (Ñ through É) to select the memory location. ➍ Press mem. ➎ Enter the name you want to store. Use the letters on the keypad to write the name. For example, to create a letter “E”, press ^ twice. Tip: Press \ for a space. Also, most keys also have a punctuation mark as the fourth press.
MA350Book.book Page 37 Friday, April 12, 2002 2:01 PM ➐ Enter the phone number you want to store, or press redial to store the last number you dialed. Tip: To insert a pause in the dial sequence (for example, if you have to dial “9” then wait for a dial tone), press the # key twice (a “P” appears). Storing a Caller ID Number into Memory ➊ Using ò and ú, scroll to the record you want to store. ➋ Press mem. ➌ Press any number key (Ñ through É) to select the memory location. ➍ Press mem.
How to Use MA350Book.book Page 38 Friday, April 12, 2002 2:01 PM Dialing a Number from Memory ➊ Press â. ➋ Press mem. ➌ Press the number key (Ñ through É) to select the memory location of the phone number you want to call. Tip: You can use memory numbers to simplify calling card calls and other calls that require multiple strings of numbers.
Storing and Calling Emergency Numbers When storing an emergency number (such as 911) into memory or making a test call to an emergency number stored in memory, remain on the line and briefly explain to the dispatcher the reason for the call. This should be performed in off-peak hours, such as early morning or late evening. Reviewing and Deleting Numbers from Memory ➊ Press mem. ➋ Using ò and ú, scroll to the record you want to delete. ➌ Press mute.
How to Use MA350Book.book Page 40 Friday, April 12, 2002 2:01 PM Reviewing Caller ID Records When you receive a call, the caller ID screen shows one of these messages: • NEW: You received a new call that has not been reviewed. • REPT: You received a call that you have received on caller ID before. To scroll through caller ID logs, press ò or ú. Dialing a Number from Caller ID ➊ Turn the phone off. ➋ Using ò and ú, scroll to the record you want to dial.
Deleting Caller ID Records ➊ Using ò and ú, scroll to the record you want to delete. ➋ Press mute. Tip: To delete all Caller ID records, press mute for several seconds. ➌ When Delete? is displayed, press mute to delete the entry or cancel to cancel. 41 How to Use MA350Book.
MA350Book.book Page 42 Friday, April 12, 2002 2:01 PM Troubleshooting Troubleshooting What to do if... The phone • Check the power and phone doesn’t work at connections. Is the power cable all (no lights, plugged in at both ends? Phone cable? no dial tone) • Check the battery. Is it charged? Does it fit properly? No dial tone 42 • Check the items listed above. • Move closer to the base. • Verify dial tone using another phone. If you have no dial tone on that phone, call your phone company.
You can’t receive calls • Check the battery. Is it charged? Does it fit properly? • Verify that the handset ringer is turned on. • Move closer to the base. • Unplug other phones. You may have too many phones on your telephone line to allow all of them to ring. 43 Troubleshooting MA350Book.
Troubleshooting MA350Book.book Page 44 Friday, April 12, 2002 2:01 PM The signal is weak or has noise or static • Press chan to select a different channel. • Check the battery and power. • Move closer to the base. • Move the base to a different power outlet (especially if the phone is sharing an outlet with an appliance). You hear other calls on your line • Press chan to select a different channel. • Hang up. Place the handset into the base. Wait 30 seconds then try again.
The battery won’t charge • Check the base. Is it properly connected? Are its contacts clean and dry? • Check the battery contacts. Make sure the battery is connected properly. • Is it an old battery? Replace the battery. The battery loses charge faster than normal • Is it a new battery? A new battery needs to be charged at least 12 hours before use to maintain normal talk time. • Is it an old battery? Replace the battery. 45 Troubleshooting Troubleshooting MA350Book.
Warranty MA350Book.book Page 46 Friday, April 12, 2002 2:01 PM Motorola Limited Warranty for Consumer Products, Accessories, and Software Purchased in the United States or Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
Products and Accessories as defined above, unless otherwise provided for below. Length of coverage: one (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. • Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases. Length of coverage: limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. • Monaural Headsets.
Warranty MA350Book.book Page 48 Friday, April 12, 2002 2:01 PM • Products and Accessories that are Repaired or Replaced. Length of coverage: The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Length of coverage: ninety (90) days from the date of purchase. Exclusions Normal Wear and Tear.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.
Warranty MA350Book.book Page 50 Friday, April 12, 2002 2:01 PM alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty. Who is Covered? This warranty extends to the first end-user purchaser, only. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty.
Warranty MA350Book.book Page 52 Friday, April 12, 2002 2:01 PM How to Get Warranty Service or Other Information In the USA, call: In Canada, call: 1-800-353-2729 1-800-461-4575 TTY 1-888-390-6456 TTY 1-888-390-6456 For accessories and software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center.
MA350Book.book Page 53 Friday, April 12, 2002 2:01 PM ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED.
Warranty MA350Book.book Page 54 Friday, April 12, 2002 2:01 PM Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
Notes MA350Book.
Notes MA350Book.
MA350Book.
MA350Book.book Page 60 Friday, April 12, 2002 2:01 PM motorola.
