E Rugged Smart Handheld Terminal DT-X400 Series User’s Guide Be sure to read “Safety Precautions” inside this guide before trying to use your Rugged Smart Handheld Terminal.
Trademarks and Licenses Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and licensed to CASIO COMPUTER CO., LTD. Google™, the Google logo, Android™ and the Android logo are trademarks or registered trademarks of Google LLC. SD, SDHC, SDXC, microSD, microSDHC and microSDXC are trademarks of SD-3C LLC. FeliCa is a registered trademark of Sony Corporation. All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners.
Contents Important ....................................................................................................... E-2 Warning Label ............................................................................................... E-3 Safety Precautions ....................................................................................... E-3 Regulatory Information ................................................................................ E-8 Operating Precautions ..............................
Important Information in this document is subject to change without advance notice. CASIO Computer Co., Ltd. makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. In this document, the “-CN” and “-RU” suffixes used for the DT-X400-XX-CN and DT-X400-XX-RU are omitted in locations where the handheld terminal specifications are the same.
Warning Label • This label is a warning and caution label for Class 2 laser products that comply with IEC60825-1:2014. • Although Class 2 laser light is only emitted momentarily, never look directly into the beam light. • The laser light emitted by this laser scanner has a maximum output of less than 1 mW and a wavelength of 650 nm. • Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Operating Precautions Warning Disassembly and Modification • Never try to disassemble or modify the terminal and its options including battery pack and battery in any way. Disassembly prohibited Abnormal Conditions • Should the terminal and/or its options including battery pack and battery become hot or start to emit smoke or a strange odor, immediately turn off the power and contact your dealer or distributor whom you purchased the product from, or an authorized CASIO PA repair center.
Warning LCD Screen • Never apply strong pressure to the screen or subject it to strong impact. Doing so can crack the LCD Screen. Prohibitions Should the LCD become cracked, never touch any of the liquid inside. • LCD liquid getting on the skin creates the risk of skin irritation. • Should LCD liquid get into your mouth, immediately rinse your mouth out and contact your physician. • Should LCD liquid get in your eyes or on your skin, rinse with clean water and then contact your physician.
Lithium-ion Battery Pack Danger Prohibitions • Never use the terminal and its option including the battery pack and battery next to open flame, near a stove, or any other area exposed to high heat, or leave them for a long period of time in a vehicle parked in direct sunlight. • Never use the battery pack with any device other than the terminal. • Never dispose of the battery pack by incinerating it or otherwise expose it to heat.
Power Supply / AC Adapter Warning Prohibitions Prohibitions Unplug from the power supply • Do not use the terminal at a voltage other than the specified voltage. Also, do not connect the terminal to a multi-plug power strip. • Never modify, sharply bend, twist, or pull on the power cord. • Never use a detergent to clean AC adapter and its power cable, especially on the plug and the jack. • Do not use an AC adapter with a bent connector. • Do not twist or wrench the connector.
Backup of All Important Data Caution • Note that CASIO Computer Co., Ltd. shall not be held liable to you or any third party for any damages or loss caused by deletion or corruption of data due to use of the terminal, malfunction or repair of the terminal or its peripherals, or due to the batteries going dead.
Operating Precautions Your terminal and its options are precision. Improper operation or rough handling can cause problems with data storage and other problems. Note and observe the following precautions to ensure proper operation. • Do not continue using the battery once it is exhausted. Doing so could result in data loss or corruption. When the battery is exhausted, replace it immediately. • Stop or avoid using the terminal and its options in areas and conditions subject to the following.
• • • • • • E-10 — If the battery pack is repeatedly charged, the life span becomes short. To avoid the repetition of charging the battery pack, be sure that the remaining capacity is low before you start charging. — Be sure to charge the battery pack in recommended temperature range. The temperature range is dependant on device you use to charge including battery chargers and tablets. Refer to the respective user guides (download version).
• Update the OS to keep the system up to date. • Updating the system also applies any security updates. • CASIO COMPUTER Co., Ltd. will also provide updates to the OS at regular intervals or as deemed necessary by Casio. • System administrators should also update the OS as appropriate and should run the latest version of the OS. • Refer to the software manual for information on how to update the OS. • When updating the OS, check that the battery has sufficient charge remaining.
Accessories and Options Rugged Smart Handheld Terminal DT-X400 Series Accessories Make sure all items listed below are included before using the terminal for the first time.
Part Names Smart Handheld Terminal (DT-X400) 23 19 4 1 2 3 (With the battery pack cover fitted) 19 24 2526 27 20 28 5 21 22 30 6 7 9 10 11 13 29 30 8 9 12 31 14 15 16 18 17 32 (With the battery pack cover removed) 33 34 35 36 The illustration shows DT-X400-WC21.
1 2 3 4 Speaker Charging Status LED Notification LED Illuminance/ Proximity Sensor 5 Screen (Touch Panel) 6 Microphone 7 Center Trigger Key 8 9 Power Key Function Key 10 Cursor Key 11 CLR Key 12 Enter Key 13 Numeric Keys 14 Fn Key 15 16 17 SP Key Volume Down Key Volume Up Key 18 Mode Key 19 20 Strap Holes USB Type-C Port 21 L Trigger Key 22 R Trigger Key 23 24 25 26 27 28 Barcode Reader NFC Reader Camera LED Light Microphone Hand Belt Mount 29 Rear Trigger Key E-14 Outputs
30 31 32 Battery Cover Lock Switch Battery Cover Strap Holes (Hand Belt Mount) 33 Power Supply/ Data Communication Terminal 34 35 36 Reset Switch microSD Card Slot nanoSIM Card Slot Open battery cover by sliding Cover battery pack Used to attach the strap, hand belt hook and anti-slip hook. Used for USB communication or to supply power to the terminal and to charge the battery pack via either Cradle or Cradle-type Battery Charger.
Attaching the screen protect sheet 1. Wipe off any dirt from the screen. 2. The screen protect sheet consists of three layers as shown in the figure. Screen protect sheet Release film Release film 3. Hold tape , remove the release film ( the terminal. ), and attach the screen protect sheet ( ) to ⇨ Screen Tips! So that the screen protect sheet is affixed uniformly, ensure that its edges are under the lip around the outside of the liquid-crystal screen. Yes 4.
Installing and Replacing the Battery Pack Your terminal uses two types of battery: a battery pack and a memory backup battery. The battery pack is used to power normal operations and to store data, while the memory backup battery provides the power required to maintain memory contents when the battery pack power is unable to supply power for some reason. You can use the HA-S20BAT battery pack with this terminal. The backup battery is installed inside of the terminal.
Installation 1. Turn the terminal over, turn the left and right battery pack cover lock switches to the “FREE” position ( ) and remove the battery pack cover ( ). 2. Install the battery pack in the direction indicated by the arrow. 3. Replace the battery pack cover ( ) and return the left and right battery pack cover lock switches to the "LOCK" position ( ), as shown in the illustration. Precautions for Use • Do not use any battery packs other than the specified one.
Replacement 1. Turn the screen on. 2. Hold down the Power key until the Power menu is displayed. 3. Tap “Hot swap” as shown in the figure. 4. Tap “OK” as shown in the figure and the terminal will switch to the Hot Swap mode. This causes the notification LED to light red. Once switching is completed, the notification LED turns off. 5. Turn the terminal over, turn the left and right battery pack cover lock switches to the “FREE” position ( ) and remove the battery pack cover ( ). 6.
Installing and Removing the USB AC Adapter The USB AC adapter must be fitted with a suitable power plug for the region where the terminal will be used. Installation 1. Insert the protruding part of the AC adapter plug into the recess in the top of the AC adapter ( ) until the plug clicks into place ( ). Removal 1. Push the AC adapter plug release lever in the direction indicated by the arrow in the figure ( ) and then pull out the AC adapter plug in the direction of the arrow ( ).
Installing and Removing the AC Adapter for the USB and Ethernet Cradles The AC adapter for the USB and Ethernet cradles must be fitted with a suitable power plug for the region where the terminal will be used. Installation 1. Insert the protruding part of the AC adapter plug into the recess in the top of the AC adapter ( ) until the plug clicks into place ( ). Arrow pointing downwards Removal 1.
Charging the Battery Pack You can charge the battery pack while it is installed in the DT-X400 using the optional USB AC Adapter, USB cradle, Ethernet cradle or multiple battery charger. Check charging status LED to confirm DT-X400 charging status. You can also use the USB cradle, Ethernet cradle or dual battery charger to charge the battery pack.
USB Cradle, Ethernet Cradle AC Adapter AD-S50400A Charging the battery pack installed in the DT-X400 DT-X400 Charging status LED display Orange: Green: Red: Charging Charging complete Standby due to battery pack error or because the ambient temperature is outside the charging temperature range. (Charging begins when the temperature returns to the charging temperature range.) Orange flashing: Charging (DT-X400 cannot start up because the charge remaining in the battery pack is too low.
Multiple Battery Charger AD-S12500A • You can connect up to three Multiple Battery Chargers. DT-X400 Charging status LED display Orange: Green: Red: Charging Charging complete Standby due to battery pack error or because the ambient temperature is outside the charging temperature range. (Charging begins when the temperature returns to the charging temperature range.) Orange flashing: Charging (DT-X400 cannot start up because the charge remaining in the battery pack is too low.
Attaching the Hand Strap and Stylus Use the procedure below to attach the hand strap or stylus to the strap holes. There are 4 strap holes in the terminal (see pages E-13 to E-15). Attach the hand strap or stylus in the position that makes it easiest for you to use the terminal. The illustration shows the stylus. Use the same procedure to attach the hand strap.
Attaching the Hand Belt How to attach the Hand Belt 1. First check that the hand belt hook is oriented so that the projections are facing towards you, as shown in the illustration. Then push the hook ends into the strap holes in the terminal. Check that the hook is securely attached. 2. Push the metal hand belt fitting so that it engages with the mount on the terminal, as shown in the illustration. Check that the fitting is securely attached. 3.
Removing the Hand Belt 1. Press on the projecting part of the terminal and disengage the metal hand belt fitting, as shown in the illustration. 2. Peel apart the hook and loop fastener and pull the hand belt back through the hand belt hook. 3. Use the stylus to press on the hand belt hook as you pull it out of the strap holes, as shown in the illustration.
Calibrating Touch Panel Alignment Whenever the response of the touch panel is poor, or operation being executed does not match with the location you are tapping on the touch panel, please recalibrate the alignment of the touch panel using the following method. • Press the "Fn" key and then press the "4" key after confirming that "Fn" is displayed at the top of the screen. The following screen is displayed.
Using the Laser Scanner (DT-X400-10) 1. After turning on the power, position the barcode reader close to a bar code and then press the trigger key. 2. The laser emits light and scans the bar code. If scanning is completed normally, Notification LED displays a green light. Precautions for Use • If you have problem not properly reading a code, change the angle and/or the distance between the code and the terminal and try reading it again. • A bar code can be read from a distance of 43mm to 890mm.
Bar Code Scanning Position Position the laser scanner close to the bar code when scanning small bar codes. Position the laser scanner at a distance from the bar code so that the bars enter the light when scanning large bar codes. Margin Good Bad Margin Good Bad Good Bad Bad Warning! ■ Never look directly into the laser light. • The products with the integrated Laser Scanner module scan bar codes using laser light. Never look directly into the laser light or shine the laser light into the eyes.
Adjusting the Laser Light Emission Width The emission width of the laser light emitted by the terminal can be adjusted. Adjust the emission width when it is improper. Before adjusting the laser, print out a copy of the emission width adjustment barcode on page E-32 enlarged to A4 size. 1. Navigate to the menus in the following sequence: Application drawer → Tools → ScanSetting "ScanSetting" appears as shown in the screen. 2. Tap [Options] and tap [Laser swing width calibration].
3. Press the trigger key to emit laser light, and align the light with the barcode for adjusting emission width. • Align the laser light with the narrow bars on both sides. • The message appears as shown at right when adjustment is completed. Press "CANCEL" to finish. • Repeat the setting if "Laser swing witdh calibration failed" message appears.
Using the Imager (DT-X400-20/C21/WC21/C31/WC31) 1. After turning on the power, position the barcode reader close to a bar code and then press the trigger key. 2. The laser emits light and scans the bar code. If scanning is completed normally, Notification LED displays a green light. Precautions for Use • If you have problem not properly reading a code, change the angle and/or the distance between the code and the terminal and try reading it again. • A bar code can be read from a distance of 33mm to 630mm.
Using a SIM Card (DT-X400-WC21/WC31) DT-X400 supports nanoSIM cards. To use WAN functions, a SIM card must be installed. The SIM card slot is located in the battery pack compartment, so you must remove the battery pack before installing or removing a SIM card. Installation 1. Turn the terminal off (shutdown). 2. Remove the battery pack. (Steps 5 and 6 in the battery pack replacement procedure on page E-19) 3. Flip back the SIM card cover. 4. Insert the SIM card into the card slot, as shown in the figure.
Removal 1. Turn the terminal off (shutdown). 2. Remove the battery pack. (Steps 5 and 6 in the battery pack replacement procedure on page E-19) 3. Flip back the SIM card cover. 4. Pull the SIM card out of the card slot, as shown in the figure. 5. Close the SIM card cover. 6. Install the battery pack.
Precautions for Use • When installing a SIM card, check the orientation of the card and ensure that you install it correctly. Using excessive force when installing or removing a SIM card could damage the card. • Touching the IC area when installing a SIM card could result in damage to the card due to soiling or an electrostatic charge. • When turning off the smart handheld terminal, be sure to select “Shutdown” and not “Hot Swap”.
Using a microSD Card DT-X400 supports micro SD cards. The microSD card slot is located in the battery pack compartment, so you must remove the battery pack before installing or removing a microSD card. Installation 1. Turn the terminal off (shutdown). 2. Remove the battery pack. (Steps 5 and 6 in the battery pack replacement procedure on page E-19) 3. Push the microSD card into the card slot until it is fully inserted, as shown in the figure. 4. Install the battery pack.
Handling the NFC (DT-X400-C21/C31/WC21/WC31) The NFC is a technology of contactless IC card for short range communication that enables writing data to card and reading data from the card by applying the card close to the NFC Reader. The integrated NFC can read a contactless IC card used typically for employment identification, etc. 1. Hold the card flat against the NFC reader on the back of the terminal (near the center of the battery cover).
Turning the Power On/Off and Sleep Turning the Power On 1. Hold down the Power key until the terminal vibrates. • The startup screen is displayed. Precautions for Use • Be sure to completely charge the battery pack before turning the power on for the first time after the purchase. • If the terminal does not start even after power is turned on, remaining power of the battery pack may be low. Completely charge the battery pack and then turn the power on again. Turning the Power Off (Shutdown) 1.
Performing Communications Bluetooth® Communication Bluetooth® interface can also be used to transfer data between two terminals. With Bluetooth® the two terminals should be located within about five meters from each other, as long as there is nothing blocking the path between them. Important! Observe the following precautions to help ensure that Bluetooth communication is successful. • Make sure two terminals face each other within five meters.
Rebooting or Resetting the Terminal If the terminal no longer operates normally due to a problem such as an operating error or severe impact, use the procedure below to attempt to restore normal operation. 1. Reboot 2. Forced Reboot 3. Reset Reboot 1. With the screen turned on, hold down the Power key until the Power menu is displayed. 2. Tap “Reboot”. Forced Reboot 1. Hold down the Power key until the terminal vibrates (approx.12 seconds). Reset 1. Open the battery cover and remove the battery pack. 2.
DT-X400 Specifications 10 10-CN 10-RU 20 20-CN 20-RU CPU Camera RAM: 2GB FROM: 16GB (3.2 inches), 480 x 800-dot TFT Color LCD 1D Scanner (Laser) 2D Scanner (Imager) – Microphone Speaker 8M pixels Auto Focus Voice sound input For voice sound input and voice call at phone WLAN *2 IEEE 802.11a/b/g/n Bluetooth *3 Specification Ver.5.
10 10-CN 10-RU Dust / water-resistance External dimensions 20 20-CN 20-RU C21 C31 WC21 WC31 IP67 level Approx. 46mm x 197mm x 32mm Weight Approx.
*1 Scanner Specifications Item 1D Scanner Laser emit (Laser) angle Wave Length 645nm ~ 664nm Optical Output < 1.6mW No. of scanning 100±20 scan/sec Resolution 0.127mm(minimum) or greater PCS 0.
Item Specification Daylight for scanning 50,000 Lux or less Readable 1D symbologies UPC-A/UPC-E/EAN8 (JAN8)/EAN13 (JAN13)/Codabar (NW-7)/Code39/ Interleaved2of5 (ITF)/MSI/ISBT/Code93/Code128/GS1-128 (EAN128)/ GS1 DataBar Omnidirectional (RSS-14)/ GS1 DataBar Limited (RSS Limited)/ GS1 DataBar Expanded (RSS Expanded)/Code32/GS1 DataBar Truncated Readable Stacked 2D symbologies PDF417/Micro PDF/Composite/Codablock F/ GS1 DataBar Stacked Omnidirectional (RSS-14 Stacked)/ GS1 DataBar Expanded Stacked (RSS
*4 Wireless WAN Specifications Item LTE W-CDMA GSM Specification Communication Audio, Data Packet Baud rate Downlink: 150Mbps (maximum) Uplink: 50Mbps (maximum) Frequency range Band FDD 1 (1920-1980MHz/2110-2170MHz) FDD 3 (1710-1785MHz/1805-1880MHz) FDD 7 (2500-2570MHz/2620-2690MHz) FDD 8 (880-915MHz/925-960MHz) FDD 19 (830-845MHz/875-890MHz) FDD 20 (832-862MHz/791-821MHz) FDD 26 (814-849MHz/859-894MHz) TDD 38 (2570-2620MHz/2570-2620MHz) TDD 41 (2496-2690MHz/2496-2690MHz) Communication Audio, Data Pac
*6 NFC Speficications Item NFC Depth of Field Specification ISO14443 Type A/B, FeliCa: 0 mm (Contact) ISO15693: 0 mm (Contact) ~ 50 mm (Maximum) Remark It can change by the design of Card or Tag *7 According to JEITA G mode LCD backlight brightness minimum, WLAN ON (with stable RF connection), Buzzer minimum, Vibrator OFF, RF OFF (except for WLAN), Power saving setting after scanning (1sec, 2D scanner only) *8 • Camera Flash is unavailable in –20 ºC ~ –11 ºC.
USB Cradle (HA-S60IO) The USB cradle can be used to connect the DT-X400 to devices such as a computer or USB device. It can also be used to supply power to the DT-X400 and to charge the battery pack. Part Names and Operation 3 6 4 1 2 5 1 AC Adaptor Jack 2 USB Client Port Used to connect an AC adapter as a power supply. Used to connect to a computer. 3 Charging Status LED (Battery Pack) Shows the charging status.
4. Align the terminals on the bottom of the DT-X400 with the power supply terminals in the USB Cradle before inserting the DT-X400 ( ). Push the DT-X400 fully into the USB Cradle until the mount hooks in the cradle engage the mount holes in the DT-X400( ). To remove the DT-X400 from the USB Cradle, tilt the DT-X400 forward to disengage the mount hooks from the mount holes and then lift the DT-X400 out of the cradle.
Ethernet Cradle (HA-S62IO) The optional Ethernet Cradle (HA-S62IO) makes it possible to transmit file data between DT-X400 and a PC via a USB or LAN connection (download or upload). You can also use the Ethernet Cradle to charge the battery pack installed in DT-X400. Part Names and Operation 6 9 7 5 1 2 3 4 8 1 AC Adaptor Jack Used to connect an AC adapter as a power supply.
Installing and Connecting the Power Supply Use the optional AC adaptor(AD-S50400A) to supply power to the charger. Use the selector switch on the left side of the Ethernet Cradle to select the port to be used. Set the switch to the “LAN” position when using the LAN port on the cradle. Set the switch to the “B” position when using the unit as a USB client, or set it to the “A” position when using the unit as a USB host. 1. Plug the AC adapter into the AC adapter jack on the back of the Ethernet Cradle. 2.
Precautions for Use • Even if the battery in the DT-X400 is already fully charged, charging will begin when you set the DT-X400 in the Ethernet cradle. It may take several minutes for the fully charged status to be indicated. • In high- or low-temperature environments, charging may be restricted to protect the battery pack. At such temperatures, the level of battery charge may not reach 100% even when the charging status LED is green and charging is completed.
Multiple Battery Charger (HA-S36DCHG) The optional Multiple Battery Charger (HA-S36DCHG) can concurrently charge two battery packs installed in the respective DT-X400s.
Accessories Use these bundled items to join multiple chargers together. • Bottom bracket • Side bracket • Screws (for brackets) Two each for one bracket 1 AC Adaptor Jack Connect the AC adaptor (sold separately) here. 2 Power Switch Turns the power on and off. 3 Multiple Battery Charger Connection Port Use these connectors to connect Multiple Battery Chargers to each other. 4 Connection Bracket Attachment Holes Used to connect Multiple Battery Chargers to each other.
Charging Battery Pack Use the optional AC adaptor(AD-S12500A) to supply power to the charger. AD-S12500A 1. Plug the connector from the AC adaptor into the AC adaptor jack on the charger with the engraved side of the connector facing upwards. Push the connector firmly into the jack until it clicks into place. 2. After connecting the power cable to the AC adaptor, plug the other end of it into an AC outlet. 3. Turn on the power switch on the side of the charger.
Connecting Multiple Battery Chargers You can connect up to three Multiple Battery Chargers. Doing so makes it possible to supply power to all the Multiple Battery Chargers using one dedicated AC adaptor. 1. As shown in the illustrations below, remove the connector covers of the Multiple Battery Chargers you want to connect to each other. Connector covers 2. Connect the two Multiple Battery Chargers as shown below. Connectors 3. Fix the side and bottom brackets in place with two screws on each bracket.
Precautions for Use • Each unit of the charger comes with one piece each of the side and bottom brackets. After you join two chargers together using these two brackets, one side bracket and one bottom bracket will be left over. Keep these as spare for use in future. • Always disconnect the AC adaptor before joining multiple chargers together. Specifications 1. Charging specifications Charging method : Constant-voltage constant-current charging Charging time : Approx. 4 hours 2.
Dual Battery Charger (HA-S32DCHG) The optionally available Dual Battery Charger (HA-S32DCHG) can be used to simultaneously charge two battery packs. Part Names and Operation 1 3 2 5 3 4 Accessories Use these bundled items to join multiple chargers together.
1 Charging Status LED Off: The battery pack is not installed. Red: Charging Green: Charging complete Red/green alternate flashing: Standby because the battery pack is faulty, is installed incorrectly or is outside the charging temperature range (Charging begins when temperature returns to the charging temperature range) 2 AC Adaptor Jack Connect the AC adaptor (sold separately) here. 3 Dual Battery Charger Connection Port Used to connect Dual Battery Chargers to each other.
Charging status LED display for the four-bay battery charger Off: The battery pack is not installed. Red: Charging Green: Charging complete Red/green alternate flashing: Standby because the battery pack is faulty, is installed incorrectly or is outside the charging temperature range (Charging begins when temperature returns to the charging temperature range) Connecting Multiple Dual Battery Chargers You can connect up to three Dual Battery Chargers.
Specifications 1. Charging specifications Charging method : Constant-voltage constant-current charging Charging time : Approx. 4 hours 2. AC adapter specifications Standard : AD-S12500A Input : 100-240V AC, 50/60 Hz, 1.5A Output : 12V DC, 5A 3. Dimensions, weight Dimensions Weight : Approx. 104(W) × 113(D) × 42(H) mm : Approx. 165g 4.
Battery Pack (HA-S20BAT) HA-S20BAT Precautions for Use • Store a battery pack in its special soft case whenever you are not using it. • If the battery pack has been left over unused for a long period of time, the capacity remained decreases due to spontaneous discharge or chemical decomposition by the battery pack itself. If the battery pack fails to hold its operating duration after it has been fully charged, replace it with a new one. The battery pack may reach the end of its service life.
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