User's Manual

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Card Access Products is a trademark of Card Access, Inc. registered in the United

States. Qualcomm is a trademark of QUALCOMM, Incorporated, registered in the

United States and other countries. FYX is a trademark of Qualcomm Labs, Inc., a

wholly owned subsidiary of QUALCOMM, Incorporated. All QUALCOMM, Incorpo-

rated and Qualcomm Labs, Inc. trademarks are used with permission. Bluetooth is

a registered trademark of the Bluetooth SIG. Wi-Fi is a registered trademark of the

Wi-Fi Alliance. Other marks may be the property of their respective owners.

Quick Start Guide

For additional information, visit www.getfyx.com.

FYX

™

HUB

Proximity-based receiver

and transmitter

What is the FYX Hub?

The FYX™ Hub is a proximity-based receiver and transmitter. It is an

always-on device and plugs into a standard electrical outlet.

It discovers, receives and transmits proximity and other data of interest

from FYX Beacons and other devices running FYX-enabled applications

via Bluetooth® Low Energy (BLE) short-range radio transmissions. Then,

using Wi-Fi® transmissions, the Hub communicates this proximity and

other data of interest to the GetFyx.com web service.

The BLE and Wi-Fi radio signals transmitted from Beacons and transmit-

ted and received by the Hub employ industry standard security tech-

niques designed to prevent intruders from listening in on these mes-

sages. The Hub is a password-protected device with a web-based Control

Panel user interface (UI) for Hub setup and management. Before perform-

ing the Hub setup, please visit http://www.getfyx.com/ to get started.

Creating Rich Consumer Advertising and Marketing Experiences

With the FYX Hub placed in indoor or outdoor business environments,

proximity-based triggers provide dynamic customer experiences to en-

gage, entice and interact with your business on a one-to-one level.

With the FYX Hub, proximity detection creates a new level of interaction

between mobile, web and in-store campaigns.

Important Safety Instructions

Read all instructions in this guide before using the FYX Hub. When using

this product, the safety precautions below must be taken to avoid possi-

ble legal liabilities and damages. Retain and follow all product safety and

operating instructions. Observe all warnings in the operating instructions

on the product. To reduce the risk of bodily injury, electric shock, ﬁre and

damage to the equipment, observe the following precautions:

• The FYX Hub is for indoor use only and should be kept away from

water or chemical contact.

• The FYX Hub is an Information Technology device and is intended

for use in households only. Do not install the device in locations that

may expose the product to ignitable or ﬂammable gases or liquids.

• Do not expose the FYX Hub to extreme temperatures.

• Plug the FYX Hub only into a power source in accordance with the

input voltage ratings marked on the device.

• Do no operate the FYX Hub with a damaged plug, or after the prod-

uct malfunctions or is dropped or damaged in any manner. Avoid

dropping the device.

• To obtain a replacement product or service for examination, repair,

electrical or mechanical adjustment, see the Warranty section of this

document.

• The FYX Hub is provided with double insulation and has no service-

able parts. In a double insulated appliance, two levels of insulation

are provided instead of grounding as a means of protecting the user

from risk of electric shock. Servicing of a double-insulated appli-

ance requires extreme care and knowledge of the system and should

only be done by qualiﬁed service personnel. Replacement parts for

double-insulated appliances must be identical to those parts in the

appliance. A double-insulated appliance is marked with the words

“DOUBLE INSULATION” or “DOUBLE INSULATED”, or the symbol:

PLEASE SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Before You Begin

Before you begin setting up the FYX Hub for use with the GetFyx.com

web service, you will need the following information (for easy reference,

please write them in the spaces provided below).

FYX Hub Information

1. Your FYX Hub Activation Code (the 9 alpha-numeric characters on

the FYX Hub’s rear label appearing below the word “GetFYX.com”).

2. The FYX Hub Wi-Fi MAC Address (speciﬁcally, the last 6 of the 12

alpha-numeric characters printed on the Hub’s rear label in the lower

left area).

FYX Hub Activation Code:

FYX Hub Wi-Fi MAC Address:

Plugging in Your FYX Hub

Before you begin your FYX Hub setup, plug it into a power outlet. To do

this, you must ﬁrst attach the plug head to the back side of the Hub by

performing the following steps:

1. Place the proper plug head into the socket on the back side of the

Hub by aligning the four plug head tabs in the socket.

2. Push the plug head in and then up until the release button at the top

of the socket clicks and locks the plug head into place.

NOTE: To remove the plug head, press in the release button at the

top of the socket and reverse the above steps.

3. Plug the Hub into the power outlet.

NOTE: After plugging in the Hub, wait for AT LEAST ONE MINUTE

to allow the Hub to initialize before connecting the Hub to your Wi-Fi

Network.

Connecting Your FYX Hub

to Your Wi-Fi Network

Once you have visited http://www.getfyx.com/ to get started and followed

the instructions there, you’re ready to connect the Hub to your Wi-Fi

Network.

This one-time setup is accomplished with the following steps:

1. If you have not plugged the Hub into an electrical outlet, please do

so now (see Figure 1 in the previous section).

2. From your smartphone, tablet or computer, perform your device’s

required steps to connect to a wireless network.

3. Connect to the Wi-Fi Network named FYX Hub (xxxxxx).

NOTE: the “(xxxxxx)” alphanumeric characters in the Wi-Fi Network

name are replaced with the last six characters of the Hub’s actual

Wi-Fi MAC address. This address is printed on the Hub’s rear label.

It is found on the Hub label’s lower left (See the Before You Begin

section of this document for additional information).

NOTE: The FYX Hub only appears as a Wi-Fi Network during 1) the

ﬁrst Hub Setup or 2) after a Hub Reset. No Wi-Fi Network Password

is required. After the FYX Hub is properly conﬁgured, it no longer

appears as an available Wi-Fi Network. If you need to re-conﬁgure

the FYX Hub, you will need to reset the FYX Hub (see the Trouble-

shooting section for instructions on when and how to do this).

4. Open your web browser. It will automatically launch the FYX Hub

Control Panel. If your web browser does not automatically launch

this, simply type http://www.fyxsetup.com into your web browser and

the FYX Hub Control Panel will launch.

5. As this is the ﬁrst time setup of your FYX Hub, you will be RE-

QUIRED to choose the Hub Password (See Figure 2). Follow the

onscreen instructions and type in your new password in the New

Password box.

6. Retype your new password in the Retype Password box.

7. Click on the Save button.

The Hub will search for available Wi-Fi networks to which it can

connect. It then displays the Network Names of these networks (See

Figure 3).

NOTE: If you do NOT see your Wi-Fi Network in the list of Network

Names, click on the Repeat Network Scan button. Repeat this step

until your Wi-Fi Network Name appears.

8. Select your Wi-Fi Network by clicking/tapping on your Wi-Fi Net-

work’s name.

9. The Hub will ask you for your Wi-Fi Network’s password. Enter the

password in the space provided (See Figure 4). When ﬁnished, click/

tap on the Continue button.

NOTE: Click/tap on the Show button if you wish to see the password

characters as you type them. Click/tap the Hide button to toggle

this option.

10. The Hub will then connect to your Wi-Fi Network (See Figure 5).

This may take up to 90 seconds. When the Hub is connected to your

Wi-Fi Network and the GetFyx.com web service, you should see the

message “Congratulations! Your Hub setup is complete.” (See Figure

6). Your Hub now conﬁgured and ready to go!

Figure 2: Choose your FYX Hub Password Figure 3: Choose your Wi-Fi Network

Figure 4: Enter Your Wi-Fi Network Password

Figure 5: Your FYX Hub Connects to Your Wi-Fi Network

Figure 6: Your FYX Hub is Connected to Your Wi-Fi Network

Getting Started

To begin, please visit http://www.getfyx.com/. This is where you must

go to get started using your FYX Hub.

3. You must create a FYX Hub password at least 8 characters in length.

Please write the password you will use below:

FYX Hub Password:

Your Wi-Fi Network Information

To connect the FYX Hub to your Wi-Fi Network, you will need the follow-

ing information:

1. The name of your Wi-Fi Network.

2. The security password or passphrase for your Wi-Fi Network.

Wi-Fi Network Name:

Wi-Fi Network Password:

Typically, you will need 15-20 minutes to complete the FYX Hub setup.

Figure 1: Attaching the FYX Hub Plug Head

Summary of content (2 pages)

PAGE 1
Quick Start Guide For additional information, visit www.getfyx.com. Important Safety Instructions 2 Read all instructions in this guide before using the FYX Hub. When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.
PAGE 2
Troubleshooting A If you have trouble with your FYX Hub, review this Troubleshooting section and follow the appropriate steps: Trouble Getting Back to the Internet After performing the FYX Hub Setup, most smartphones, tablets and computers will automatically disconnect from the Hub. If your device does NOT disconnect after setup, you’ll need to perform your device’s required steps to disconnect from the Hub. Then, perform your device’s required steps to reconnect to your regular Wi-Fi Network.