Network Camera Operation Guide Be sure to read this Operation Guide before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera VB-M700F/VB-M600D/VB-M600VE (hereafter referred to as VB-M700/ 600 or the camera). The VB-M700F and VB-M600D are for indoor use only. The VB-M600VE can be installed underneath eaves. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the VB-M700/600 to ensure correct use. Also, be sure to read the files in LICENSE folder on the Setup CD-ROM.
Introduction Notes on the Bundled Software RM-Lite (Disclaimer) Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems. Notes on License Agreement for Bundled Software For information on the License Agreement for Bundled Software, refer to the next file in the BundledSoftware folder in the Bundled Setup CD-ROM LICENSE folder.
Table of Contents Introduction ...................................................................................................................ii Disclaimer ............................................................................................................................... ii Copyright................................................................................................................................. ii Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ........
Table of Contents Chapter 2 Initial Settings Preparing the Camera for Use..................................................................................2-2 Installing the Necessary Software ............................................................................2-4 Installing the VB Initial Setting Tool ..................................................................................... 2-4 Installing the Camera Angle Setting Tool ...................................................................
Chapter 5 Setting Page Setting Menu.............................................................................................................5-2 Accessing the Setting Menu .....................................................................................5-3 Setting Menu ....................................................................................................................... 5-3 Items Common to All Setting Pages.............................................................................
Table of Contents Chapter 7 Admin Viewer/VB Viewer Overview of Viewer...................................................................................................7-2 Major Differences Between the Admin Viewer and the VB Viewer ..................................... 7-2 User Authorities and Camera Control Privileges................................................................. 7-2 Launching the Viewer ...............................................................................................
How to Read This Operation Guide User's Manuals This camera comes with the “Installation Guide” and “Operating Guide” (this manual) included in the Setup CD-ROM. VB-M700F Installation Guide or VB-M600D/VBM600VE Installation Guide (Bundled) This guide provides notes on the camera installation and explains the procedures to install the camera as well as the main camera specifications. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following explains the items that must be observed when using the VB-M700/600. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Precautions for Use Precautions for Use of Intelligent Functions and Bundled Network Video Recording Software RM-Lite Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • Do not disassemble or modify the camera. • Do not spill water or other liquid inside the camera, spray the camera with water, or otherwise wet it.
Safety Precautions Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Be aware that scratches on the lens surface may result in poor image capture.
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Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
VB-M700F/VB-M600D/VB-M600VE Features This camera integrates both camera and server functions into a compact network camera. F1.2 Optical Megapixel 3x Zoom Lens with maximum 101.2° Horizontal Viewing Angle Intelligent Functions that Enable a Wide Range of Detection The optical megapixel 3x zoom lens (Electric Drive) with a maximum 101.2° horizontal angle of view lets you perform high-quality video monitoring.
VB-M700F/VB-M600D/VB-M600VE Features 1 Before Use SD/SDHC Memory Card Support You can save uploaded images and logs to an SD memory card when the network is down. Pre-Loaded VB-M700/600 Viewer and Admin Tools VB-M700/600 Viewer and Admin Tools come built into the camera and can be operated via a web browser, so you do not need to install any PC applications. You can set three levels of user authority in the VB-M700/600 viewer; [Administrator], [Authorized Users] and [Guest Users].
Camera Software This section explains various software that can be used with the camera. Installed Software Bundled Software Viewer software for displaying images on the PC and various admin tools are pre-loaded onto the camera. The software can be used by accessing the camera via a web browser.
Camera Software 1 Before Use Network Video Recording Software (optional) Additional licenses can be purchased as necessary. RM-Lite-V This additional license lets you install the RM-Lite Viewer on multiple PCs. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes. Important The VB-M700F/VB-M600D/VB-M600VE cannot be used with Network Video Recording Software versions older than RM-Lite.
RM-Lite (See the “Administrator's Manual”) RM-Lite is bundled in the Setup CD-ROM and consists of the following two software packages. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
Camera Software 1 Viewer type Live image display Before Use Comparison of Two Viewers The camera has two viewers. The main differences are described below. Audio VB-M700/600 Viewer JPEG Receives audio from the camera (one-way communication) RM-Lite Viewer JPEG/H.
Operating Environment For the latest information on this product (firmware and Bundled Software, User's Manual, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-M700/600 Viewer, Admin Tools CPU Intel Core 2 Duo 2.
1 Before Use Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 This will bring up the [Add a Program] dialog box. Click to select [VB Initial Setting Tool], and then click [Add]. When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
3 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Notes on Use with Windows Server 2008 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008. Before using the tools, register “about:internet” and the host name for the connected camera in the Internet Explorer “local intranet” and “trusted sites” lists.
Notes on Operating Environment In Windows Server 2008, the sound function is disabled by default. To receive audio with the VB-M700/600 Viewer, follow the steps below to enable the sound function. 1 Open [Control Panel] and click [Hardware and Sound]. Notes on Use with Windows Vista/ Windows 7 Before Use Enabling the Sound Function to Use Audio 1 The following restrictions apply when the camera is used with Windows Vista or Windows 7.
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Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings
Preparing the Camera for Use This section explains how to perform initial settings for the camera and outlines the basic preparation process. Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the VB Initial Setting Tool” (P. 2-4) “Performing Initial Settings for the Camera” (P.
Preparing the Camera for Use 2 Operating Initial Settings If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 8 Appendix.” Log messages can be viewed in “Tool” (P. 5-32) in the setting page or the Admin Tools “Log Viewer” (P. 6-15). “Chapter 8 Appendix” Important Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
Installing the Necessary Software Installing the VB Initial Setting Tool Installing the Camera Angle Setting Tool Install the VB Initial Setting Tool to perform initial settings for the camera. Install the Camera Angle Setting Tool to perform angle adjustments when installing the camera. 1 Insert the bundled Setup CD-ROM into the PC's CDROM drive and follow the procedure below. Insert the bundled Setup CD-ROM into the PC's CDROM drive and follow the procedure below.
2 Performing Initial Settings for the Camera 1 Connect the camera and PC to the network and turn on the camera (“Connecting the Camera” in the “Installation Guide”). 2 Launch the VB Initial Setting Tool. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] icon on the desktop or select [All Programs] > [WebView Livescope] > [VB Initial Setting Tool] from the [Start] menu. 3 Initial Settings Use the VB Initial Setting Tool to configure the camera network.
Checking the Camera Image Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. 1 Click to select the camera's MAC address which will be checked, and then click [Settings]. Click to select 2 This will launch the web browser and display the top page of the camera. Click [VB Viewer]. The viewer launches and displays the camera image.
Chapter 3 Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras
Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. VB-M700F You can set zoom, focus and exposure compensation*. VB-M600D VB-M600VE You can set pan, tilt, rotation, zoom, focus and exposure compensation. * The exposure compensation (P. 7-12) set with the Camera Angle Setting Tool or Admin Viewer is reset when the camera is rebooted.
Setting the Camera Angle [Administrator User Name] Enter the administrator user name for the camera (P. 2-5). [Enable SSL Communications] Select this checkbox to connect to the camera using SSL communications. Normally SSL communications are not used (factory default setting) (P. 5-28). [Port] Set the HTTP port number to 80, 443 or in the range of 1024 to 65535. Normally [80] (factory default setting) is used (P. 5-18).
The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Connecting to the Next Camera on the List Click [Next] to disconnect the camera currently connected and connect to the next camera on the list. Camera to be connected next Camera list Note • The [Select Camera] dialog box will remain open unless the Camera Angle Setting Tool is shut down or the X at the top right of the dialog box is clicked.
Setting the Camera Angle Display Screen of Camera Angle Setting Tool VB-M600D VB-M600VE 3 6 2 Camera Angle Setting Tool A q A a A s A d 1 4 5 6 8 3 4 A f 5 A g 7 8 9 VB-M700F 2 A s 1 8 A f A g 8 9 1 Image Display Area The image captured by the camera is shown. 5 [Tilt] button VB-M600D VB-M600VE Control the camera's tilt operation. 2 [Switch Screen Size] button Switches the display screen size between “320 x 240” and “640 x 480.
q [Control Assist Display] selection box A VB-M600D Select whether to [Enable] or [Disable] operation assist in the image display area. a [Control Button Display] selection box A VB-M600D Setting the Camera Angle VB-M600VE You can operate pan, tilt, rotation and zoom operations in VB-M600D/VB-M600VE to set a desired camera angle. VB-M700F allows zoom operation only. VB-M600VE Select whether to [Enable] or [Disable] the [Pan] button and [Tilt] button in the image display area.
Setting the Camera Angle Click the Image to Set Camera Angle VB-M600D VB-M600VE • One-shot AF may not focus properly on the following subjects.
Creating a Camera Specification File You can load a camera list in the [Select Camera] dialog box (P. 3-3) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras. Create a camera specification file beforehand using a text editor. The file must be saved in CSV file format. Camera Specification File Content The 1st row in the camera specification file is the header row.
Creating a Camera Specification File Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. 3 Camera Angle Setting Tool RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-M700F,192.168.100.1,80,root,camera1,0 1Fa VB-M600VE,192.168.100.2,80,root,camera2,0 1Fb VB-M600D,192.168.100.3,80,root,camera3,0 2Fa VB-M600D,192.168.100.4,80,root,camera4,0 2Fb VB-M600D,192.168.100.5,80,root,camera5,0 3Fa VB-M700F,192.168.100.
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Chapter 4 Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer ❏ Certificate Registration
Accessing the Top Page of the Camera Accessing the Top Page of the Camera Accessing the Setting Menu Access the top page of the camera via a web browser. From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images. To specify detailed camera settings, click 2 to proceed to the Setting Menu. For more details on the Setting Menu, see “Chapter 5 Setting Page.” 1 Launch the web browser.
Accessing the Top Page of the Camera Accessing Admin Viewer User Authentication To access the Admin Viewer, click 4. For more details on the Admin Viewer, see “Chapter 7 Admin Viewer/VB Viewer.” User authentication is required to access [Setting Page], [Admin Tools] and [Admin Viewer].
Certificate Registration In order to use [Admin Tools] and [Admin Viewer], you must first install the two certificates issued by Canon Inc. on your PC. The certificates are stored on the Setup CD-ROM. Follow the procedure below to register the certificates using Internet Explorer. 1 Note PCs configured after July 17, 2011 will display the following window. You can continue certificate registration without issue. Insert the bundled Setup CD-ROM into the PC's CD-ROM drive and follow the procedure below.
Chapter 5 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Image Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Image Server, Audio Server and HTTP Server Settings ❏ Settings Related to Events ❏ User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (SSL/TLS) Settings ❏ SD Memory Card Operations and Displaying Inform
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (P. 5-5) • Memory Card SD memory card operations and information display (P. 5-29) • Date and Time Camera date and time and time zone settings (P.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (P. 4-2). For details on entering the user name and password, see P. 4-3. Items Common to All Setting Pages You can access each setting page and Admin Viewer from the Setting Menu.
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. LAN • Administrator Password Set the administrator password. • IPv4 Set IPv4 address. • IPv6 Set IPv6 address. • DNS Set the name server address, host name and DDNS registration. • SNMP Configure the necessary settings to use SNMP. 5 1 [LAN Interface] Select [Auto], [Full Duplex] or [Half Duplex]. Normally [Auto] is used.
Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. 6 [IPv6 Address (Auto)] If [Enable] is specified in 1 and [Enabled] is specified in 2, then the automatically acquired address will be shown. • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMP 5 Setting Page 1 [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. 2 [Community Name] Set a community name for SNMP. It is recommended that you change the community name to ensure system security. 3 [Administrator Contact Information] Set contact information (e-mail address, etc.) for the Administrator of the camera.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method and time zone for the camera. [Synchronize with computer time] The camera will synchronize with the date and time of the computer currently accessing the camera. The time zone will also be selected automatically. Current Date and Time [Date], [Time] The date and time currently set in the camera are shown.
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Day/Night Set the day/night switching mode. • Installation Conditions Set LED to On/Off. VB-M700F • External Device Name Set the external input device name and external output device name.
[Spot] The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen. Use this mode if you want to adjust the exposure to the center of the screen because the subject is receiving a spotlight or backlight, etc. 4 [Smart Shade Control] Select [Disable] or one of the 7 levels from 1 (weak) to 7 (strong) for smart shade control at the camera startup.
[Camera] Setting Initial Camera Settings and External Device Name Installation Conditions VB-M700F [LED Setting] Select [Turn Off] or [Turn On] for the LED operation status on the camera. Set to [Turn Off] if you do not want to turn on the LED. 5 External Input Device 1, 2 / External Output Device 1, 2 Setting Page [Device Name] for external input device/external output device Be sure to enter each device name in order to identify the corresponding external device being connected.
[Video] Setting Image Size, Quality and Frame Rate The following can be set here. H.264 • Initial Camera Settings Set to add intelligent function information (except volume detection) to JPEG headers. • JPEG Set the image quality, size, maximum frame rate and upload size in JPEG. • H.264 Set the bit rate, video size and capture frame rate in H.264. • On-screen display Set time, character string, etc. displayed over images.
[Video] Setting Image Size, Quality and Frame Rate On-screen display q [Color of text outline] A Select [Black], [Blue], [Cyan], [Green], [Yellow], [Red], [Magenta] or [White] for the color of text outline. a [Color depth of text and outline] A Select [Fill text and outline], [Make text only transparent], [Make text only translucent] or [Make text and outline translucent] for the color depth of text and outline to be displayed over the image.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and image e-mail notifications. – If [Volume Detection Event] is enabled, disable [ON Event Operation] or [OFF Event Operation] (P. 5-19).
[Upload] Setting HTTP/FTP Upload and E-mail Notification For a password, first click [Exec], then [Apply] the password. Important Enter [Proxy Server], [Proxy Port], [Proxy User Name] and [Proxy Password] if connecting via a proxy. FTP Upload 6 [File Naming] Set a desired file naming rule. [YYYYMMDDHHMMSSms] Images are uploaded according to the file name format of “{year}{month}{day}{hour}{minute}{second}{ms}.jpg.” (Example: 20080123112122000.
E-mail Notification 7 [Subject] Enter the subject of the e-mail to be sent using up to 31 ASCII characters. 8 [Message Body] Enter the message (text) of the e-mail to be sent using up to 255 ASCII characters. Parameters can be specified with the “%” character (P. 8-4). 9 [E-mail Notification Test] Clicking [Exec] initiates an e-mail notification test based on the settings currently entered. It is not necessary to click [Apply].
[Server] Setting the Image Server, Audio Server and HTTP Server The following can be set here. Audio Server • Image Server Set the image transmission from the camera. 5 • Audio Server Set the audio transmission/reception. Setting Page • HTTP Server Set the authentication method, HTTP port and web page delivery. Image Server 1 [Audio Transmission from the Camera] When [Enable] is selected, the audio input through the microphone attached to the camera can be transmitted to the VB-M700/600 Viewer.
Caution Switch line in and microphone in on each setting page according to the specification of the microphone (P. 5-17). Using the wrong input may damage the camera and/or microphone. Be sure to configure settings correctly. Important The volume, sound quality, etc., may change depending on the characteristics of the microphone used. • If [Input Volume] or [Echo Canceller] settings are changed after setting volume detection, check the detection setting again.
[Event] Setting Image Buffer, Volume Detection, Audio Playback and Timer The following can be set here. Volume Detection • Image Buffer Set the items associated with the temporary saving of images in the image buffer. 5 • External Device Input Set the operation to be performed when an event is triggered by input from an external device. • Timer Set timer events. • Sound Clip Upload Set the audio file registered as playback.
8 [E-mail Notification] Select the e-mail notification operation to be performed. If [Enable] is selected, e-mail notification is performed when a volume detection event occurs. To use this function, the [E-mail Notification] sub-menu must also be set from the [Upload] menu (P. 5-16). Important • The volume detection function is temporarily disabled during audio file playback and audio transmission from RM-Lite Viewer. • Volume detection and external device output cannot be interlocked.
[Event] Setting Image Buffer, Volume Detection, Audio Playback and Timer 3 [Repeat Setting] If [Enable] is selected, timer events will be generated according to settings in 4 [Repeat Interval] and 5 [Repeat Count]. 4 [Repeat Interval] Select [1 sec.] [5 sec.] [10 sec.] [30 sec.] [1 min.] [5 min.] [10 min.] [15 min. ] [20 min.] [30 min.] [1 hour] [3 hours] [6 hours] or [12 hours] for the upload and e-mail notification repeat intervals.
[Access Control] Setting User Access Privileges The following can be set here. User Authority • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest users. • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted. • IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and restricted.
[Access Control] Setting User Access Privileges Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the setting pages themselves may be prohibited, in which case restoring the factory default settings will become the only means for recovery. 5 Note Setting Page If the same address is duplicated, the policy for the address that appears highest on the list will be applied.
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices. IPsec 6 [DH Group] Select [Group 2] or [Group 2->Group 1] for the key generation information that will be used in the DH algorithm for key exchange via auto key exchange protocol IKE.
[IPsec] Setting IPsec 8 [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. Note 7 [Destination Subnet Mask Length] (IPv4), [Destination Prefix Length] (IPv6) This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in 2.
g [SA ESP SPI (inbound)] A Set the SA SPI value for inbound. Set a desired value in the range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set to [AH] or [ESP and AH]] in 5, A h [SA AH Authentication Algorithm] to S q [SA AH SPI (inbound)] must be set.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. With regard to security, it is recommended that you use a selfsigned certificate where complete security does not need to be ensured through operation tests, etc. For system operation, acquire and install a certificate issued by a CA. 5 Setting Page • Encrypted Communications Set the encrypted communication.
7 [Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. 8 [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. 9 [Restore] Installs the certificates and private key from backup. Click [Browse] to select the backup file, then click [Exec]. This operation can only be performed via SSL communications, and will take effect after rebooting.
[Memory Card] SD Memory Card Operations and Settings The following can be set here. SD Card Operations (mount status) • SD Card Operations Perform SD memory card operations. Items displayed will differ according to the mount or unmount status. 5 1 [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the SD memory card. Setting Page • SD Card Information Display information about the SD memory card.
SD Card Information Important Information recorded to the SD memory card may be regarded as “personal information.” Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note 1 [SD Card Recognition] Displays the status of the SD memory card. The three status messages are [SD Card Not Inserted], [Unmounted] and [Mounted]. 2 [SD Card Operation Status] Displays the operation status of the SD memory card.
[Reboot Item] Setting Items Requiring Rebooting The following settings require rebooting before changes take effect. • LAN, IPv4, IPv6, H.264, HTTP Server Important These settings relate to network connectivity. If any setting is changed to a value that may disable camera connection from the active web browser, a dialog box appears and alerts the user. 5 Click [OK] to apply the new setting. Setting Page Depending on the new setting, it may not be possible to connect to the camera again after rebooting.
[Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings Tool 1 [View Logs] Display a history of camera operations and connections to each viewer, etc. 2 [View Current Settings] Display a list of current settings. 3 [Reboot] The camera is rebooted.
Chapter 6 Admin Tools ❏ Privacy Mask Setting ❏ Intelligent Function Setting ❏ Viewing Logs
Admin Tools Overview Admin Tools consists of the applications for [Privacy Mask Setting Tool], [Intelligent Function Setting Tool], and [Log Viewer]. You can set the camera remotely, check the operating condition, acquire logs, and perform other operations with ease. Admin Tools Intelligent Function Setting Tool (P. 6-3) This is the top page of Admin Tools. All tools can be launched from this page. Privacy Mask Setting Tool (P.
Accessing the Admin Tools The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (P. 4-2). For details on entering the user name and password, see P. 4-3. Launching the Admin Tools 1 Note 2 3 6 Admin Tools 4 • The first time you launch any of the Admin Tools, wait about 5 to 10 seconds until the software is downloaded to your PC. From then on, launching will be quicker.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. You can set privacy masks for up to eight areas while checking the image on the camera. Display Screen of Privacy Mask Setting Tool 1 Image Display Area The image currently captured by the camera is shown. Privacy masks can be resized/moved in the image display area.
Privacy Mask Setting Tool 6 [Smart Shade Control] Smart shade control can be operated if the control privileges have been obtained. Smart shade control operations are the same as in the Admin Viewer. For details, see “Setting the Smart Shade Control” (P. 7-11). Setting the Privacy Mask Area Set the privacy mask area while checking the image on the camera. 1 If you have not yet obtained the camera control privileges, click the [Obtain/release Camera Control] button and obtain the control privileges.
4 Confirm privacy mask areas. 2 Saved privacy mask areas are shown in the image display area and privacy mask display area. Change the position and size of the privacy mask area. Privacy mask areas can be changed using the mouse or by entering values. Image Display Area Enabled privacy mask areas are shown filled with color. Disabled privacy mask areas are just shown in a frame. Entering values Click [Detailed Settings].
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject.
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Background initialization Occurrence Specified duration elapsed Abandoned Object Detection Removed Object Detection Detect objects that are being removed.
Intelligent Function Setting Tool Caution Notes on Use of This Camera The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
• [Detection Settings of the Same Type] Show the detection areas or detection results for the same type of detection settings as those selected in the detection setting list. • [Do not display] No detection areas or detection results are shown. 8 [Restart intelligent function] If the background image has changed while you were specifying settings or detection results are not as set, etc., click this button to restart the intelligent function.
Intelligent Function Setting Tool 6 Check the detection result. You can check the detection status of the specified detection settings in the event display panel of the Admin Viewer (P. 7-14). Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Important Notes on intelligent function settings and operation • When setting intelligent function, do an actual detection test to confirm that detection will be performed correctly.
4 [Object Size (%)] [Change Ratio (%)] [Duration (Sec)] Set the lower limit for the size, change ratio, and judgment time for the set detection area to trigger detection. If the value set here is exceeded, “Detected” mode is triggered. Click the text box to enter a value directly, or specify a value using the slider. For details on the setting method, see “Setting Detection Criteria per Detection Type” (P. 6-13).
Intelligent Function Setting Tool Setting a [Polygonal] detection area Specify polygonal areas with a maximum of 32 angles. Click in the image display area to form the polygon point by point. Click again at the first point to complete the polygon and set it as a detection area. The set area can also be moved by dragging it. Any moving objects detected are shown with contour lines. If a moving object is smaller than [Object Size (%)], its contour lines are white.
Detect criteria for [Removed Object Detection] Set detection areas for objects whose removal you want to detect. For [Duration (Sec)], set the time that must elapse after the object has been taken away. Detected mode will be triggered to ON when an object is taken away from the detection area for a period longer than the set [Duration (Sec)].
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer 1 2 3 7 8 9 4 5 6 6 A q Admin Tools A s A a A d A f A g A h A j A k 1 [Download] Download log files from this camera or SD memory cards. 8 [Copy] Copy to the clipboard logs that you have selected on the log display area. 2 [Reload] Reload the displayed log file and show the latest logs. 9 [Select all] Select all the logs that are shown in the log display area.
d [Date & Time] A Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. f [Apply filter] A Show the filtered logs in the log display area. g [Search for] A Enter the character string for which you want to search. h [Match case] checkbox A Specify whether or not to enable case sensitivity in search commands.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. You can save the displayed log to a file and view previously saved log files. How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View 6 Click [Open local file] and select a log file using the [Open] dialog box.
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Chapter 7 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer The camera comes loaded with a viewer. Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. VB-M700/600 Viewer Admin Viewer Important Use the RM-Lite Viewer to display H.264 video from the camera. Only JPEG images can be displayed using the VB-M700/600 viewer. VB Viewer VB Viewer: Users with camera control authority can use this viewer.
Overview of Viewer Users must have the image distribution authority to display images using the VB Viewer. To operate the camera using the VB Viewer, users must also have camera control authority. Audio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer. [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page.
Launching the Viewer Launching the Viewer The viewer is launched. Viewer operations can be performed via a web browser. First, access the top page of the camera. Important • The Canon Inc. Certificate must be registered on a PC that is using the Admin Viewer. Refer to “Certificate Registration” in “Chapter 4 Top Page of the Camera” (P. 4-4) to register the certificate included in the Setup CD-ROM. • This Operation Guide explains relevant operations based on the IP address “192.168.100.
How to Operate the Viewer Display Screens of Admin Viewer 7 [Audio Reception] button Audio from the camera is received and output. The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In reality, you can open only the panels you need in the web browser and scroll vertically or horizontally.
g Event Display Panel S This panel is displayed upon clicking the [Event Display] button. The panel shows the input status of external devices and the status of image and volume detection by intelligent functions. VB Viewer The following provides an overview of the functions of buttons, boxes and other screen elements displayed when the VB Viewer is launched. Obtaining Camera Control Privileges The camera cannot be controlled by multiple users simultaneously.
How to Operate the Viewer Control privileges assigned Setting Video and Audio The control privilege status indicator is shown in blue. The [Obtain Camera Control] button in the VB Viewer is blue in the center. The [Obtain/release Camera Control] button in the Admin Viewer is yellow green in the center. Video paused The video is paused when the viewer is in full screen mode. An icon indicating the paused status is shown in the control privilege status indicator.
Displaying in Full Screen Mode Getting a Snapshot You can show images over the entire display. Clicking this button will open a new window to show video in the full screen mode. Captures a still image from live images and displays it in a new window. You can also save still images. Click [Get a Snapshot] button at the moment you want to capture a still image. To close the full screen display window, click the close button of the window.
How to Operate the Viewer Reconnect This function is used to connect the camera again. Displaying Information Viewer information, warning messages, etc., are shown. To reconnect the camera, click this button. Note If you reconnect, audio reception will stop and camera control privileges will be lost. In the VB Viewer, the video size and display screen size will also return to the default settings. Receiving Audio 7 Information Message Click this button to receive audio.
Performing Operations and Settings as the Administrator The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Image (Viewer PTZ) You can use the Viewer PTZ panel to magnify part of the camera's image in the image display area. Click the [Viewer PTZ] button to display the viewer PTZ panel.
Performing Operations and Settings as the Administrator Moving the Preview Frame You can move the preview frame to the desired position. Move by dragging Click within the preview frame and drag it over the subject that you want to see magnified. Note • After changing the preview frame, the image display area will continue to display the cropped image corresponding to the preview frame even after the Viewer PTZ panel is closed. However, you reconnect to Admin Viewer, the initial status will be restored.
2 Adjusting the Smart Shade Control When smart shade control is [On], set one of the 7 levels from [1] (weak) to [7] (strong). Setting the Exposure You can set various options relating to exposure operation. Example: If the background is bright and the subject is hard to see, this function brightens dark areas to make the subject clearer. In comparison to backlight compensation, smart shade control can reduce overexposure of bright areas.
Performing Operations and Settings as the Administrator [Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brightness differences within the screen. Use this mode to stabilize the exposure in locations where vehicles or people are moving. [Spot] The center of the screen is metered.
Example of Setting Method: Irradiate a white subject (white paper, etc.) using the light source and capture the subject over the entire screen. In this condition, select [One-shot WB]. Operating the External Device Output You can operate the external device output and display the current output status using an icon. The [ON]/[OFF] status can be switched by clicking this icon.
Performing Operations and Settings as the Administrator 2 [Intelligent Function (Image Detection)] The status of intelligent function (image detection) will be displayed. When the detection settings configured in intelligent functions (Moving Object Detection, Abandoned Object Detection, Removed Object Detection or Camera Tampering Detection) enter Detected mode, the corresponding icon will turn green (P. 6-11). If names are entered in [Detection Setting Name] in Intelligent Function Setting Tools (P.
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Chapter 8 Appendix ❏ SD Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Settings ❏ List of Factory Default Settings ❏ Index
SD Memory Card Access You can set the camera so that the following data is saved automatically to the camera's SD memory card. (“Chapter 5 Settings Page”, “[Memory Card] SD Memory Card Operations and Settings” (P. 5-29)). • JPEG images stored when HTTP or FTP upload failed during network errors • Log Here is an explanation of how to access the data saved on the SD memory card. Access to the SD Memory Card Use FTP software (not bundled) to access the camera's IP address.
SD Memory Card Access JPEG Images Stored when Upload Fails JPEG images that have failed to upload are saved under the file names “000.JPG” to “999.JPG” in subdirectories “00” to “99,” which are created under “camera IP address/mnt/card/CANON/UPLOAD.” When either the storage capacity of the SD memory card or the number of files that can be saved in all subdirectories is reached, you cannot save to the SD memory card. In this case, use FTP software to download to a PC. Delete JPEG images no longer needed.
Modifiers According to the setting item, you can specify parameters using modifier “% characters.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 5-14) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 5-15) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (P. 5-16) [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Problem 8-6 Countermeasures The camera does not start. • If you are using a PoE HUB, check if the LAN cable is connected correctly. • If you are using an AC adapter (optional), check if the AC adapter is connected correctly.
Troubleshooting Problem Countermeasures • The time that the image will be displayed in the Viewer PTZ panel is the time configured in [Maximum Connection Time (sec.)] under [Image Server] in the Settings page. If the value is set to 0, the connection time becomes unlimited. Take note, however, that this time affects not only the Viewer PTZ panel, but also the time that individual clients can connect to the camera. There is no audio.
List of Log Messages Log Messages on the Camera Log messages are classified into the following 6 types.
List of Log Messages W101 Invalid user name [notice] Description user not found (W101) Meaning The camera was accessed by an unauthorized user. W102 Invalid password [notice] Description user password mismatch (W102) Meaning The password is invalid W111 Invalid host [notice] Description host access denied (W111) Meaning The camera was accessed from a host from which access is prohibited.
A042 Number of uploads (HTTP) [notice] Description uploader http: normal=%1 test=%2 (A042) %1 Number of normal uploads. %2 Number of test uploads. Meaning Shows the number of uploads executed. A120 Resolution of upload destination name failed [notice] Description uploader cannot resolve the server name (A120) Meaning The name of the upload destination could not be resolved.
List of Log Messages A272 Upload communication buffer overflowed [warning] Description ftp/http queue is full (A272) Meaning Upload data overflowed from the communication buffer. Countermeasure Make adjustments to reduce the number of event occurrences. Also adjust the image quality, image size and frame rate for upload. A273 Used buffer size is over maximum size [warning] Description used buffer size is over maximum size. (A273) Meaning The buffer reached maximum usage size.
B012 Audio client closed [info] Description [%1] %2 closed n= %3 (B012) %1 Client type (send | recv) %2 Client host IP address %3 Total number of clients Meaning An audio client was disconnected. B101 Error request received [notice] Description %1 unusual request [%2] (B101) %1 Client host IP address %2 Error type (400 | 404 | ...) Meaning The request was denied due to a command error (400) or parameter error (404).
List of Log Messages B203 Audio message send error [info] Description audio message send error %1 [%2] (B203) %1 Message type %2 Error number Meaning The audio message could not be sent. B204 Audio message reception failure [info] Description audio message recv error [%1:%2] (B204) %1 Error notification number %2 Cause of error Meaning The audio message could not be received.
Application (video-related) messages V001 Starting and shutdown of video server [info] Description %1 video (V001) %1 Starting or stopping Meaning The video server was started/stopped. V020 Starting intelligent service [info] Description starting intelligent. (V020) Meaning Intelligent service was started. V020 Shutting down intelligence service [info] Description shutdown intelligent. (V020) Meaning Intelligent service was shut down.
List of Log Messages V401 Video input command error [crit] Description video %1 command error - %2 (%3) (V401) %1 Video number %2 Process description %3 Error details Meaning The video input function was stopped because a video input command could not be processed. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed (H143) Meaning An unknown user was specified in user authentication. H144 Password specification error [notice] Description (http_auth.c.XXX) password doesn't match for %1 %2, IP:%3 (H144) %1 URL XSS vulnerability countermeasure implementation (process equivalent to ftpd) %2 User Name %3 IP address Meaning A wrong password was specified in user authentification.
List of Log Messages S012 External device service started [info] Description starting extio (S012) Meaning The external device input/output service was started. S013 External device service shut down [info] Description shutdown extio (S013) Meaning The external device input/output service was shut down. S014 Timer service started [info] Description starting timer (S014) Meaning The timer service was started.
S310 Working error in event service [err] Description cannot work event [%1] [%2] [%3] (S310) %1 Error number %2 Cause of error %3 Error information Meaning An error occurred while the event service was running. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
List of Log Messages S412 Timer service initialization error [crit] Description timer initialization error [%1] [%2] (S412) %1 Error number %2 Cause of error Meaning An error occurred in the initialization of the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S413 Timer service runtime error [crit] Description timer working error [%1] (S413) %1 Error number Meaning An error occurred while the timer service was running.
List of Viewer Messages Messages displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
Restore Settings Since this camera supports various functions, it is recommended that you write down the settings for respective functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see P. 8-23. Restoring the Initial Setting from the Maintenance Page in the Web Browser 1 Launch the web browser and display the settings menu.
4 Important If the reset switch is pushed, network-related settings will also be restored to factory default settings including the camera's IP address, subnet mask, default gateway address, etc. Accordingly, you can no longer operate the camera from the PC you were using to connect to the camera before.
List of Factory Default Settings The factory default settings are shown. If you have changed the settings, be sure to write down the new settings. Item Setting • User Name (Administrator ID) • Administrator password root camera • Path to setting pages admin Setting 2 (year/month/day) Auto 1500 Manual 192.168.100.1 255.255.255.
Item • Camera Name Camera Name (alphanumeric characters) • Initial Camera Settings AE Mode Slow Shutter Shutter Speed Exposure Compensation Metering Mode Smart Shade Control White Balance R Gain B Gain • Day/Night Mode Switching Brightness Response (sec.
List of Factory Default Settings Item Setting 1 (year/month/day) Setting 2 (year/month/day) Upload Disabled Notification Only with HTTP 80 Image data upload with FTP Enable 8 YYMMDDHHMMSSms image.
Item • Image Server Maximum Number of Clients Maximum Control Queue Length Maximum Connection Time (sec.) Camera Control Time (sec.
List of Factory Default Settings Item Setting 1 (year/month/day) Setting 2 (year/month/day) Disable Disable Disable Disable Disable Disable Disable 50 Disable 00:00 Disable 1 sec. 1 Disable 00:00 Disable 1 sec. 1 Disable 00:00 Disable 1 sec. 1 Disable 00:00 Disable 1 sec.
Item • Authorized User Account User Name Password User List • User Authority Authorized User Privileged Camera Control Camera Control Image Distribution Audio Distribution Guest User Camera Control Image Distribution Audio Distribution • IPv4 Host Access Restrictions Apply Host Access Restrictions Default Policy Network Address / Subnet • IPv6 Host Access Restrictions Apply Host Access Restrictions Default Policy Prefix / Prefix Length 8-28 Setting Checked Checked Checked Checked Checked Checked Checked
List of Factory Default Settings Item Setting 1 (year/month/day) Setting 2 (year/month/day) Auto Key Exchange AES->3DES HMAC_SHA1_96 480 AES->3DES SHA1 Group 2 480 Disable Tunnel Mode ESP 8 16 16 Appendix • IPsec IPsec • Auto Key Exchange Settings IPsec SA Encryption Algorithm IPsec SA Authentication Algorithm IPsec SA Validity Period (min) ISAKMP SA Encryption Algorithm ISAKMP SA Authentication Algorithm DH Group ISAKMP SA Validity Period (min) • IPsec Set 1 IPsec Set IPsec Mode Destination IPv4 A
Item • IPsec Set 2 IPsec Set IPsec Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Sender IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre-Shared Key SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption Key (outbound) SA ESP Authentication Key (outbound) SA ESP SPI (outbound) SA ESP Encryption Key (inbound) SA ESP Authentication Key (inbound) SA ESP S
List of Factory Default Settings Item • Certificates Certificate Status Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications SSL Communications • SD Card Operations Operation Settings Setting 1 (year/month/day) Setting 2 (year/month/day) Disable Tunnel Mode ESP 16 16 AES HMAC_SHA1_96 8 HMAC_SHA1_96 Appendix • IPsec Set 4 IPsec Set IPsec Mode Destination IPv4 Address Des
Index A Abandoned Object Detection ......................... 6-13 Access Control ................................................ 5-22 Admin Tools ...................................................... 6-2 Admin Viewer ........................................... 7-5, 7-10 Administrator ..................................................... 7-3 Administrator Password .................................... 5-5 AE Mode ........................................................... 5-9 Aperture ......................
Index I Image Saving .................................................. 5-30 Message Error Message .......................................... 8-20 Information Message ................................ 8-20 Warning Message ..................................... 8-20 Image Management Information ..................... 5-29 Image Server ................................................... 5-17 Metering Mode ......................................... 5-9, 7-12 Image Size ........................................
Self-Signed Certificate .................................... 5-27 Server .............................................................. 5-17 Setting Menu ..................................................... 5-2 Setup CD-ROM .................................................. viii Shutter Speed .......................................... 5-9, 7-13 Slow Shutter ...................................................... 5-9 Smart Shade Control .............................. 5-10, 7-11 Snapshot .....................
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