MG5500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to Use the Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Window Used in Operation Explanation. . . . .
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 About the Power Supply of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Cleaning the Print Head Deeply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Machine to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . 219 When Detecting the Printers Have the Same Name during Setup. . . . . . . . . . . . . . . . . . . . . . . . 220 Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN. . 221 Printing Out Network Setting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Network Communication. . . . . . . . . . . . . . . . . . . . .
Network Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Appendix for Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Using the Card Slot over a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 When the Printer Driver Is Not Associated with a Port. . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. • Searching for Functions You can find target pages easily by entering your product's model name and a keyword for the function you want to learn about.
Note • The displayed screen varies depending on your product. • Searching for Application Functions You can find target pages easily by entering your application's name and a keyword for the function you want to learn about. Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages You can search for reference pages described in this guide by entering your model name and a page title.
Window Used in Operation Explanation In this guide, most of the operations are described based on the windows displayed when Windows 8 operating system (called Windows 8 below) is used.
Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web.
Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • • • • Print Photos Easily Connect Wirelessly with Ease Download Content Materials Print Photos on Facebook Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos.
If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Before Using the Machine with the Access Point Mode For details on printing or scanning with the access point mode: Printing with the Access Point Mode Scanning with the Access Point Mode Download a Variety of Content Materials CREATIVE PARK A "printing materials site" where you can download all the printing materials for free.
Print Photos on Facebook Easily Using a Facebook App "Print Your Days" Use Print Your Days to collect Facebook photos of memories of parties and travel, recent activity of your family and friends, your hobbies, etc., then create and print a work of art. Print Your Days is available from the Print Your Days Facebook page.
Helpful Functions Available Through the Network The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions.
• Web Template Form Print Canon offers various template forms including seasonal stationery and calendars on the web. You can download and print the template forms you want anytime, as much as you need, by operating the machine only. Print in Various Environments with Google Cloud Print The machine is compatible with Google Cloud Print (Google Cloud Print is a service provided by Google Inc.).
Manage Your Printer from a Remote Location by Using Remote UI By using Remote UI, you can set up this machine, check the machine status, and even perform maintenance from your computer or smartphone. Because you can use this service from a remote location through the network, you can check printer information even when you're out away from the printer. Refer to "Using Remote UI" for details.
Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc. To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for account creation.
Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. 1. Preparations for Printing with Google Cloud Print 2.
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
3. Select Setup. 4. Select Web service setup -> Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 5. When the confirmation screen to register the machine is displayed, select Yes. 6. Select a display language on the print setting screen of Google Cloud Print.
Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4. When the confirmation screen to register the machine is displayed, select Yes. 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication. 6. When the registration completion message appears, select OK.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance. Sending the Print Data with Google Cloud Print 1. Make sure that the machine is turned on.
the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.) • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data.
Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service • Print documents from a data management service • Use Twitter to report the printer status, such as no paper or ink empty In addition, you can use various functions by adding and registering apps that are linked with various cloud services.
For information on the LAN and Internet settings, see the manual of your network devices or contact the manufacturer. Important • The user will bear the cost of Internet access. • Printer software (firmware) version If the printer's firmware version is earlier than Ver. 2.000, you need to update the firmware. Refer to "Firmware update" for your model from the Home of the Online Manual for details.
5. In the License agreement and Privacy statement windows, read the statements, and then select Agree if you agree Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. If you selected Disagree, you can still use this service later. • You can print the displayed information by pressing the Start button. 6.
8. When a message appears notifying that the app is now available, select Apps The registration of printer information is completed, and a list of apps is displayed. See here for the description of the apps list screen. When you complete the registration, you can add/delete/sort apps and print photos and documents that have been uploaded. When you register your printer to Canon Inkjet Cloud Printing Center, you can use PIXMA Cloud Link from your smartphone or tablet device.
Important • Some apps may not be fully displayed in the display area. If this is the case, scroll up, down, right, and left to change the display area. : Visible area • The Login screen may vary between apps. • On the Login screen, just enter the account and password and log in. Otherwise, the operation of the product after the login is not guaranteed. • After logging in, you may be asked from an external service to agree to use their app. Agree if you are using the app. 3.
6. A message that indicates the completion of issuing print job appears, and printing starts To end the printing, select Exit. The screen returns to the apps list screen. To continue printing, select Continue, and perform the operation from Step 3. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Copyright c 1991-2013 Unicode, Inc. All rights reserved. Distributed under the Terms of Use in http:// www.unicode.org/copyright.html. This software is based in part on the work of the Independent JPEG Group. THE BASIC LIBRARY FUNCTIONS Written by: Philip Hazel Email local part: ph10 Email domain: cam.ac.uk University of Cambridge Computing Service, Cambridge, England. Copyright (c) 1997-2008 University of Cambridge All rights reserved.
Application Management This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3. Select Register apps 4. On the list, select the category of the app 5.
Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5. To end the app registration, select Back and return to the cloud's Main screen. Important • Some apps may require you to have an account before using the app. If this is the case, get the account beforehand. Delete apps You can delete unnecessary apps from the apps list.
3. Select Delete registered apps 4. From the apps list, select the app that you want to delete Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen. To delete another app, repeat the procedure from step 4. To end the app deletion, select Back and return to the cloud's Main screen.
3. Select Sort 4. On the apps list, select the app that you want to sort Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. 5. Use / buttons to move the app 6.
Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. About the Main screen Register apps Delete registered apps Sort Log out of all apps License agreement/Privacy statement Settings About the Main screen When using the Cloud function, follow the steps described below first and display the Main screen. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud The cloud's Main screen appears.
• The app is not displayed if it is not yet released, or if the language not available in your region is selected in the display language setting. (1) Display area The display changes based on the menu you select. Immediately after starting the cloud, registered apps appear on the list. To start an app, select the app that you want to use on the list. Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink.
Log out of all apps You can log out at the same time from all apps that you are logged into. Note • Some apps may not allow you to log out when you are logged on. If you want to log in with a different account, you need to use this function to log out first. • Once you log out, you need to log in again. You may lose the settings with some apps. License agreement / Privacy statement This shows the license agreement and privacy statement. Press the Start button to print the displayed information.
Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print photos and documents from your apps. If you are using this service from your computer, you can manage the apps.
• Printer software (firmware) version If the printer's firmware version is earlier than Ver. 2.000, you need to update the firmware. Refer to "Firmware update" for your model from the Home of the Online Manual for details. Important • When you update the firmware of this product, the displayed screens, the operation procedures, and the functions may change. • If you register a photo-sharing service to your printer and then later update the printer firmware, the photo-sharing service will be deregistered.
4. Select the language to be used in Print settings 5. Follow the instructions displayed in the window, and print the URL of the authentication site and the Printer registration ID Set A4 size or Letter size plain paper and select OK. The authentication URL and Printer registration ID are printed. Note • You will use this printed page in the next step. Important • The operation to complete the registration should be done within 60 minutes.
Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly. 1. Use the web browser on your PC, smartphone, tablet, or other devices to access the authentication URL 2. On the Login screen, select Create new account 3.
Important • There are character restrictions for the e-mail address, as shown below. • You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!#$%&'*+/=?^_{}|~.-@). • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
3.
Time zone Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected. Select whether or not to apply the daylight saving time. Password Enter the login password for Canon Inkjet Cloud Printing Center. Password (Confirmation) Enter the password again for confirmation.
Enter the registered e-mail address and password and log in to the Canon Inkjet Cloud Printing Center. See here for the details of the Login screen Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
E-mail address Enter the e-mail address that you entered in the user registration. Password Enter the password that you entered in the user registration. Important • If you fail to log in five straight times, you will not be able to login again for an hour. • You remain logged in for an hour after the last access. • If you do not log in for 400 days, you will be unsubscribed from the Canon Inkjet Cloud Printing Center automatically.
1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. In the displayed album list, select the album of your choice 4.
5. Make the necessary print settings, and then select Print 6.
To end the printing, select Exit and return to the Apps list screen. To continue printing, select Continue and repeat the procedure from step 3. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Printing Your Printer Registration ID Important • Canon Inkjet Cloud Printing Center Models: MG7100 series, MG6400 series, MG5500 series To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this machine, print the URL of the authentication site and your Printer registration ID. The procedure is as follows: 1. Check that the printer is connected to the Internet.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. For a new registration, you need the Printer registration ID. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Help/legal notices (smartphone and tablet devices only) The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed.
(5) Menu area (1) Mng. printer button Press the Mng. printer button to display the Mng. printer screen. On the Mng. printer screen, you can check the printer information registered in the Canon Inkjet Cloud Printing Center, change the printer name, delete printers, add printers, and copy apps. • Check the printer information The registered printer name is displayed. indicates the currently selected printer. indicates that an error occurred on the printer.
When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer. Note • Up to 16 printers are guaranteed to operate for each e-mail address. • Copy apps Select this to copy apps added in the selected printer to another printer.
• Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices This displays the latest notices. The symbol indicates that there is a new unread notice.
• User information This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. Help/legal notices • The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. Log out • This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink.
• Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Status This screen displays the print status and the print history.
(1) Mng. printer button Press the Mng. printer button to display the Mng. printer screen. On the Mng. printer screen, you can check the printer information registered in the Canon Inkjet Cloud Printing Center, display the printer information update date/time, change the printer name, delete printers, add printers, and copy apps. • Check the printer information The registered printer name is displayed. indicates the currently selected printer. indicates that an error occurred on the printer.
• Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer. Note • Up to 16 printers are guaranteed to operate for each e-mail address.
(3) Menu area The following 4 menu buttons are displayed: • Sort This displays the list of registered apps in the Display area. Drag the app to change the order. When you finish sorting, press the Set sort order button and confirm the order. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them.
◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred.
(4) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (5) Information area This display other information, including the privacy statement and other companies' licensing information. (6) Global navigation area The User information, Instructions, and Log out buttons are displayed. Press the User information to change the settings.
Requirements for Canon Inkjet Cloud Printing Center operation The system requirements for using Canon Inkjet Cloud Printing Center are described below. Please note these points when you use this service. System requirements When using a computer CPU x86 or x64 1.6 GHz or higher RAM 2 GB or higher Monitor display Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher OS Browser Internet Explorer 8* Windows XP SP3 or later Mozilla Firefox 18.0.
Using Remote UI This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
If your printer does not have a LCD monitor 2. Load one sheet of A4 size or Letter size plain paper 3. Hold down the Stop button until the Alarm lamp flashes 15 times 4. Release the button Printing of the network setup information starts. Remote UI startup In the Web browser, directly enter the IPv4 address that you checked from the LCD monitor of the machine. The Remote UI starts. 1.
AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information. Google Cloud Print setup This function allows you to register this machine to Google Cloud Print or delete the machine. Firmware update This function allows you to update the firmware and check version information. Manual (Online) This function displays the Online Manual. Network Configuration This function displays the network settings.
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver. Checking Your Environment First, check your environment.
3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note • The printer options differ depending on the app and model you are using.
• Copies: Select the number of print copies. • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific app and file types (such as PDF files). 5. For 1 Copy, click + or - to set the number of required copies. 6. For Duplex Printing, click On to enable duplex printing or click Off to disable the function. 7.
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice. Tap the Print icon and display the print job list. Tap the print job to be canceled, and then tap Cancel Print.
Note • After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour. Note • The windows used in the explanations may differ from those displayed by your Apple product or app.
How to Use Print from E-mail Print from E-mail allows you to print attachment files easily. You only attach a picture or a document from your computer or smartphone and send the e-mail with the attached file. You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
1. Print the printer registration page's URL and the PIN code 2. Access the URL and enter the owner's e-mail address and other required information 3. Check if an e-mail has been sent to the e-mail address you entered 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function.
• From the operation panel of this machine, display the home window and select Setup -> Web service setup -> Web service connection setup -> Print from E-mail setup -> Check address for printing. • From the operation panel of this machine, select Web service -> Web service setup -> Cloud settings -> Print from E-mail setup -> Check address for printing. Important • You will not be able to use the service during periods when the service is undergoing maintenance.
the document can be printed normally on the printer. If the document cannot be printed, refer to the on-screen manual (operating instructions) that comes with the printer. • Check that the file attached to the e-mail is a Adobe PDF file or an JPEG file. • Check whether the e-mail address of the send destination is correct.
• If the Print from E-mail information stored on this printer could not be deleted even though the registration information on the service was deleted, delete the registration information from Deregistration of Registered Printer(s) by performing one of the following operations: ◦ From the operation panel of this machine, display the home window and select Setup -> Web service setup -> Web service connection setup -> Print from E-mail setup -> Deregistration of Registered Printer(s).
Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the machine. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the machine, and then print using the machine's operation panel. 1.
Important • If you do not select Agree in the use agreement window, you will not able to register as the printer owner. 3. Enter the printer owner's e-mail address, and click Next Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner. • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.
Enter any name that will allow you to identify the printer. Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and then click Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen.
Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US & Canada), Caracas (UTC-04:00) Asuncion, Santiago, Georgetown, La Paz, San Ju
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Loading Paper / Originals Loading Paper Loading Originals Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine Changing the Machine Settings Changing Machine Settings f
Safety Guide Safety Precautions Regulatory and Safety Information 89
Safety Precautions Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration. Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. Do not place the machine on a thick rug or carpet. Do not place the machine with its back attached to the wall.
Regulatory and Safety Information International ENERGY STAR® Program As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for efficiency. About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations. Users in the U.S.A. FCC Notice (U.S.A.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. FCC ID:AZDK30356 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
Also, this product complies with the "India E-waste Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 % by weight and 0.01 % by weight for Cadmium, except for the exemptions set in Schedule II of the Rule.
Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel 95
Main Components Front View Rear View Inside View Operation Panel 96
Front View (1) operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load an original on the platen glass. (3) paper guides Slide to align with both sides of the paper stack. (4) feeder Load various sizes or types of paper which you can use on the machine.
(8) paper output support Extend to support ejected paper. (9) paper output tray Printed paper is ejected. Open it before printing. (10) platen glass Load an original to copy or scan.
Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. Important Do not touch the metal casing. Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
Inside View (1) ink lamps Lights or flashes red to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder The print head is pre-installed. Note For details on replacing an ink tank, see Replacing an Ink Tank.
Operation Panel * All lamps on the operation panel are shown lit in the illustration below for explanatory purposes. (1) ON button/POWER lamp Turns the power on or off. Lights white after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (2) HOME button Used to display the HOME screen. LCD and Operation Panel (3) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status.
(10) OK button Finalizes the selection of a menu or setting item. Resolves an error when printing is in progress or resumes the machine's normal operation after removing jammed paper. (11) Back button Returns the LCD to the previous screen. (12) Function buttons Used to select menus on the HOME screen or select a function menu displayed at the bottom of the LCD. Using the Function Buttons (13) Wi-Fi lamp Lights or flashes blue to indicate the wireless LAN status. Lights: Wireless LAN active is selected.
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 103
Confirming that the Power Is On The POWER lamp is lit white when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note It may take a while for the machine to start printing immediately after you turn on the machine. The LCD will turn off if the machine is not operated for about 5 minutes. To restore the display, press any button except the ON button or perform the print operation. You cannot change the wait time before the LCD turns off.
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit white. Confirming that the Power Is On Note It may take a while for the machine to start printing immediately after you turn on the machine. If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD, see A Message Is Displayed.
Important When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off. Notice for Unplugging the Power Cord Note Auto power off feature You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the machine off. 2. Confirm that the POWER lamp is off. 3. Unplug the power cord.
LCD and Operation Panel You can use the machine to make copies or scan originals without a computer. You can also make good use of the various functions of the machine using the operation panel starting from the HOME screen on the LCD. The HOME screen consists of three screens. You can use the or button (A) to switch between them. Each screen provides menus for making copies, scanning originals, etc. To select a menu on each screen, use the left, center, or right Function button (B).
Example: The screen in Scan (G) Press the left Function button to select Save/Forward. The screen for selecting destinations to save or forward the scanned photo data will appear. (H) Press the center Function button. The Document setting screen will appear. (I) Press the right Function button to select Scan settings. The scan settings screen will appear.
Loading Paper / Originals Loading Paper Loading Originals 111
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 112
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. You can use general copy paper. For the page size and paper weight you can use for this machine, see Media Types You Can Use. 1. Prepare paper.
(2) Holding the right tab on the front tray, pull out the feeder until it stops. (3) Use the right paper guide (A) to slide both paper guides all the way out. (4) Load the paper in the center of the feeder WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the feeder. Important Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.
(5) Slide the right paper guide (A) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Note Do not load sheets of paper higher than the load limit mark (D). Keep the paper stack height below the tabs (E) of the paper guides. Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the feeder.
(6) Holding the right tab on the front tray, push the feeder back until the arrow ( ) on the front tray is aligned with the arrow ( ) on the machine. 3. Open the paper output tray. (1) Extend the paper support (F), then open the output tray extension (G). (2) Open the paper output tray (H) gently, then extend the paper output support (I).
Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important Printing of envelopes from the operation panel is not supported. Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
(1) Open the front tray gently. (2) Hold the right tab on the front tray to pull out the feeder until it stops. (3) Use the right paper guide (A) to slide both paper guides all the way out. (4) Load the envelopes in the center of the feeder WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope will be faced up on the left side. (B) Rear side (C) Address side Push the envelopes all the way to the back of the feeder. Up to 5 envelopes can be loaded at once.
(5) Slide the right paper guide (A) to align the paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note Do not load envelopes higher than the load limit mark (D). Keep the envelope stack height below the tabs (E) of the paper guides. (6) Holding the right tab on the front tray, push the feeder back until the arrow ( ) on the front tray is aligned with the arrow ( ) on the machine.
3. Open the paper output tray. (1) Extend the paper support (F), then open the output tray extension (G). (2) Open the paper output tray (H) gently, then extend the paper output support (I). Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.
Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers Plain Paper (including recycled paper)*1 Envelopes*2 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
Photo Stickers *1 100% recycled paper can be used. *2 Printing to this paper from the operation panel is not supported. Paper Load Limit Media Type Settings on the Operation Panel Setting the Media Type with the Printer Driver Page Sizes You can use the following page sizes. Note Printing on the following paper sizes from the operation panel is not supported.
Paper Load Limit Commercially Available Papers Media Name Front Tray Paper Output Tray Plain Paper (including recycled paper)*1 Approx. 100 sheets Approx. 50 sheets Envelopes 5 envelopes *2 Canon Genuine Papers Note We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper ). Paper for printing photos: Media Name
Paper for creating your own prints: Media Name Front Tray T-Shirt Transfers 1 sheet Photo Stickers 1 sheet *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half.
Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 129
Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision. Note With performing Automatic Duplex Printing and Duplex (Two-sided) Copying, the printable area will be 0.
Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm) 8" x 10" (20 x 25 cm) 7.73 x 9.69 inches (196.4 x 246.0 mm) Recommended printing area (A) 1.70 inches (43.3 mm) (B) 1.47 inches (37.4 mm) Printable area (C) 0.12 inches (3.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.70 inches (43.3 mm) (B) 1.47 inches (37.4 mm) Printable area (C) 0.12 inches (3.0 mm) (D) 0.20 inches (5.0 mm) (E) 0.25 inches (6.4 mm) (F) 0.25 inches (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inches (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inches (5.6 mm) (D) 0.22 inches (5.
Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover 135
Loading Originals on the Platen Glass You can load originals to copy or scan on the platen glass. 1. Load an original on the platen glass. (1) Open the document cover. (2) Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load Make sure of the proper position to load the original for each function. How to Load Originals for Each Function Important Be sure to observe the following when loading the original on the platen glass. - Do not place any objects weighing 4.
Important After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
How to Load Originals for Each Function You may have to load the original in a different position depending on the function you selected in copying, scanning, etc. Load the original in the correct position according to the selected function. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark Load originals to copy In Scan, - select Auto scan for Doc.
Loading Only One Original in the Center of the platen glass Scan only one printed photo in Photo copy In Scan, - select Auto scan for Doc.type to scan one printed photo, postcard, business card, or disc - select Photo for Doc.type and specify Auto scan for Scan size to scan one original Scan one printed photo, postcard, business card, or disc with a software application on a computer Load the original WITH THE SIDE TO SCAN FACING DOWN and place it at least 0.
Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 inches (180 mm) or more cannot be corrected. Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
Originals You Can Load The originals you can load on the platen glass are as follows. Item Details - Text document, magazine, or newspaper Types of originals - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the machine.
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 143
Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note For information on the compatible ink tank, refer to the printed manual: Safety and Important Information. If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
3. Open the operation panel (A), then open the paper output tray (B). Open the operation panel (A) until it stops. The print head holder moves to the replacement position. Caution Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation.
Important Do not touch other parts besides the ink tanks. Handle the ink tank carefully to avoid staining of clothing or the surrounding area. Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks. For details on ink lamp flashing speed, see Checking the Ink Status with the Ink Lamps. 5. Prepare a new ink tank.
If the orange tape remains on the Y-shape air hole (D), ink may splash or the machine may not print properly. (2) Hold the ink tank with the orange protective cap (E) pointing up while being careful not to block the Y-shape air hole (D). (3) Lift up the tab on the orange protective cap (E) to remove it off GENTLY. Important Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (D) blocked, ink may splash.
(2) Press on the top of the ink tank until the ink tank snaps firmly into place. Make sure that the ink lamp lights up red. Important You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 7. Close the operation panel gently.
Important When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. Note If the error message appears after the operation panel is closed, take appropriate action. A Message Is Displayed When you start printing after replacing the ink tank, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine completes the cleaning of the print head.
Checking the Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen.
Checking the Ink Status with the LCD on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Select Setup on the HOME screen. LCD and Operation Panel The setup menu screen will appear. 3. Select Estimated ink levels, then press the OK button. A symbol appears in the area (A) if there is any information about the remaining ink level. Example: Ink tank is running low. Prepare a new ink tank.
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the front cover, then open the paper output tray. 3. Lift the operation panel and open until it stops. Replacing Procedure 4. Check the ink lamp. Close the operation panel after checking the ink lamp status. Replacing Procedure The ink lamp is on. The ink tank is correctly installed. The ink lamp is flashing. Flashing slowly (at around 3-second intervals) ...... Repeats Ink tank is running low.
The ink lamp is off. The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place. If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the LCD.
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 154
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 155
Maintenance Procedure If print results are blurred or colors are not printed correctly, the print head nozzle is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality. Important Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
When the Print Results Are Blurred or Uneven: Step 1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Examine the nozzle check pattern. Examining the Nozzle Check Pattern If there are missing lines or horizontal white streaks in the pattern: After cleaning the print head, print and examine the nozzle check pattern. Step 2 Clean the print head.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Watch the movie Note If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. Replacing an Ink Tank You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the front tray. 3.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. 5. Examine the nozzle check pattern.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (C) or horizontal white streaks in the pattern (D). (A) No missing lines/No horizontal white streaks (B) Lines are missing/Horizontal white streaks are present (E) Number of sheets printed so far 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
(2) Confirm the message, then press the OK button. The screen will return to the Maintenance screen. Note Press the HOME button to exit Setup and display the HOME screen. For (B) (lines are missing or horizontal white streaks are present) in the pattern (C) or pattern (D), or in both patterns: (1) The cleaning is required. Select Also B, then press the OK button. The cleaning confirmation screen will appear. (2) Select Yes, then press the OK button. The machine starts cleaning the print head.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the front tray. 3. Open the paper output tray gently. 4.
(5) Select Yes, then press the OK button. The nozzle check pattern will be printed. 5. Examine the nozzle check pattern. Examining the Nozzle Check Pattern Note Press the HOME button to exit Setup and display the HOME screen. If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the front tray. 3. Open the paper output tray gently. 4.
The nozzle check pattern will be printed. (6) When the completion message appears, press the OK button. The screen will return to the Maintenance screen. 5. Examine the nozzle check pattern. Examining the Nozzle Check Pattern If a particular color is not printed properly, replace the ink tank of that color. Replacing an Ink Tank If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. Replacing an Ink Tank You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2.
(4) Confirm the message, select Yes, then press the OK button. The print head alignment sheet will be printed. Important Do not touch any printed part on the print head alignment sheet. Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly. (5) When the message "Did the patterns print correctly?" appears, confirm that the pattern is printed correctly, select Yes, then press the OK button. 5.
(2) Close the document cover gently, then press the OK button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. Important Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete. If the error message appears on the LCD, press the OK button to release the error, then take appropriate action.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine 170
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed.
Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Open the printer driver setup window 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the machine Remove all sheets of paper from the front tray. 2. Open the printer driver setup window 3. Click Roller Cleaning on the Maintenance tab The confirmation message appears. 4.
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this machine, you can adjust the print head either automatically or manually.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Open the printer driver setup window 2. Click Custom Settings on the Maintenance tab The Custom Settings dialog box opens. 3.
When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9. Confirm the displayed message and click OK The second pattern is printed. 10. Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes.
When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens.
Cleaning Inside the Machine Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Open the printer driver setup window 2. Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens. 3.
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine 180
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning the Platen Glass and Document Cover Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results. Be sure to use a soft and dry cloth.
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Select Roller cleaning. (1) Select Setup on the HOME screen. LCD and Operation Panel The setup menu screen will appear.
(1) Make sure that the paper feed roller has stopped rotating, then follow the message to load three or more sheets of A4 or Letter-sized plain paper in the front tray. (2) Open the paper output tray gently. (3) Press the OK button. The machine starts cleaning. The cleaning will be complete when the paper is ejected. (4) When the completion message appears, press the OK button. The screen will return to the Maintenance screen. Note Press the HOME button to exit Setup and display the HOME screen.
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on. 2. Clean the inside of the machine. (1) Select Setup on the HOME screen. LCD and Operation Panel The setup menu screen will appear.
(8) Load only this sheet of paper in the front tray with the ridges of the creases facing up and the edge of the half with no crease facing away from you. (9) Open the paper output tray gently, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. (10) When the completion message appears, press the OK button.
Cleaning the Protrusions inside the Machine Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. You need to prepare: cotton swab If the protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD 188
Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 189
Changing the Print Options You can change the detailed print driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens. Note When you use the XPS printer driver, the functions available to you are different.
3. Change the individual settings If necessary, change the setting of each item, and then click OK. The Page Setup tab is displayed again.
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item.
Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver. 1. Open the printer driver setup window 2. Execute power off Click Power Off on the Maintenance tab. When the confirmation message appears, click OK.
3. If necessary, complete the following settings: Auto Power On Specifying Enable from the list will turn the machine on upon receipt of print data. Auto Power Off Specify the time from the list. When this time lapses without any operations from the printer driver or the machine, the machine is turned off automatically. 4. Apply the settings Click OK. When the confirmation message appears, click OK. The Maintenance tab is displayed again. The auto power on/off function is enabled hereafter.
Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1. Open the printer driver setup window 2. Click Quiet Settings on the Maintenance tab The Quiet Settings dialog box opens.
perform operations from the operation panel of the machine or printing and scanning from the computer. If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to operations (copy, direct print, etc.) performed directly from the machine. 4. Apply the settings Make sure that the machine is on and click OK. Click OK when the confirmation message appears. The settings are enabled hereafter.
Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the machine is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
Important Using this function slows down the print speed. Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. To rotate the print data 90 degrees to the left during printing, select this item. To rotate the print data 90 degrees to the right during printing, clear this item. Important Do not change this setting while the print job is displayed in the print wait list.
Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Print settings LAN settings Device user settings Language selection Firmware update Reset setting About ECO settings About Quiet setting Before Using the Machine with the Access Point Mode 200
Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. 1. Make sure that the machine is turned on. 2. Select Setup on the HOME screen. LCD and Operation Panel 3. Select Device settings, then press the OK button. The Device settings screen is displayed. 4. Use the button to select the setting item, then press the OK button.
You can select the setting menus below. Print settings LAN settings Device user settings Language selection Firmware update Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically. About ECO settings • You can reduce the operating noise when printing at night.
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amount Selects the amount of image that extends off the paper when printing in borderless (full). Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page.
LAN settings • WLAN active/inactive Activates/deactivates wireless LAN. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting Wireless LAN setup on the HOME screen. In this case, activate wireless LAN. When this menu is selected, the machine starts searching for a WPS-compatible access point. If the machine detects the access point, follow the on-screen instructions to set up wireless LAN.
IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX.
Note • When this setting is activated, the printer icon is displayed on the Network Explorer in Windows 8, Windows 7 and Windows Vista. WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD. Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. Service name Specifies the Bonjour service name.
Device user settings • Date display format Changes the display format of dates on the LCD. Note • This function may not be available depending on the country or region you live in. • This function is not available after the firmware of the machine is updated. • Key repeat Enables/Disables continuous input by pressing and holding down the , , , , +, or - button when setting the number of copies, changing the photo displayed on the LCD, setting the zoom ratio, etc.
Language selection Changes the language for messages and menus on the LCD.
Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for WLAN active/inactive in LAN settings. • Install update Performs the firmware update of the machine. If you select Yes, the firmware update starts. Follow the on-screen instructions to perform update.
Reset setting You can change the settings back to the default. • Web service setup only Reverts the Web service settings back to the default. • LAN settings only Reverts the LAN settings back to the default. • Settings only Reverts the settings such as the paper size or media type back to the default. • Device info sending setting only Reverts only the device information sending settings. • Reset all Reverts all settings you made to the machine back to default.
About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. 1. Make sure that the machine is turned on. 2. Select ECO settings on the HOME screen. LCD and Operation Panel 3. Select Two-sided printing setting, then press the OK button. 4.
2. Select ECO settings on the HOME screen. LCD and Operation Panel 3. Select Energy saving settings, then press the OK button. 4. Use the button to change the setting item, use the button to change the setting, then use the OK button to confirm the selection. 1. Auto power off Specifies the length of time to turn the machine off automatically when no operation is made or no printing data is sent to the machine.
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Make sure that the machine is turned on. 2. Select Quiet setting on the HOME screen. LCD and Operation Panel 3. Use the button to select Use quiet mode, then press the OK button. The confirmation screen is displayed, then the icon appears as the Quiet setting menu icon.
Before Using the Machine with the Access Point Mode When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Setting Procedure When Using the Machine with the Access Point Mode 1. Make sure that the machine is turned on. 2. Select Setup on the HOME screen. LCD and Operation Panel 3. Select Device settings, then press the OK button. 4. Use the button to select LAN settings, then press the OK button. 5.
15. Press the left Function button to finish specifying the passphrase setting. For details on printing or scanning with the access point mode: Printing with the Access Point Mode Scanning with the Access Point Mode Restrictions on Using the Access Point Mode When you use the machine with the access point mode, note the following. • Up to 5 external devices (ex: smartphone) can be connected to the machine.
Information about Network Connection Useful Information about Network Connection 216
Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information 217
Initial Values Set at Factory (Network) Item Initial Values WLAN active/inactive Disable LAN SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG5500 series LPR protocol setting Enable Wireless LAN DRX setting Enable ("XX" represents alph
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address set to the printer against the MAC address on detection result screen. To check the MAC address of the printer, print out the network setting information using the operation panel of the printer.
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. 1. Make sure that the machine is turned on. 2. Load a sheet of A4 or Letter-sized plain paper. 3. Select Setup on the HOME screen. LCD and Operation Panel The menu screen is displayed. 4. Select Device settings, then use the OK button to confirm the selection. 5.
Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.
About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 224
Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 225
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as an access point or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. Note • This screen is not available depending on the printer you are using.
Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration.... Changing the WEP Detailed Settings You can change WPA or WPA2 settings with selecting Use WPA or Use WPA2 and clicking Configuration....
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. 1. Start up IJ Network Tool. 2. Select the printer in Printers:.
Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto. If you want to specify the method manually, select Open System or Shared Key according to the setting of the access point. 7. Click OK.
Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
8. Enter the passphrase, confirm the type of dynamic encryption and click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer. 9. Click Finish.
Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point matches that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Wired LAN tab. The Wired LAN sheet is displayed. For details on the Wired LAN sheet, see Wired LAN Sheet. 5. Change the settings or confirm.
Changing the Settings in the Admin Password Sheet 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed. For details on the Admin Password sheet, see Admin Password Sheet. 5. Change the settings or confirm. To use admin password, select the Use admin password check box and enter a password.
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Status from the View menu. The Status screen is displayed and you can check the printer status and connection performance. Important • If the indicated value is low, move your printer closer to the wireless network device. 4.
6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement. • Check that the printer and the access point are located within the wireless connectivity range with no obstacles between them.
If still appears even if you have tried the above, finish the measurement, then restart the IJ Network Tool to start over the measurement. 7. Click Finish. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
Initializing the Network Settings of the Machine Important • Note that initialization erases all network settings on the machine, printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup with the Setup CD-ROM or perform setup according to the instructions on our website. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Maintenance... from the Settings menu. The Maintenance screen is displayed. 4.
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA Details Screen WPA2 Details Screen Authentication Type Confirmation Screen PSK: Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Edit Accessible IP Address Screen/Add
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen. 1. Printers: The printer name, status, printer model name, and port name are displayed. A check mark next to the printer in the Name list indicates it is set as the default printer.
Note • This item has the same function as Refresh in the View menu. 3. Configuration... Click to configure settings of the selected printer. Configuration Screen Note • You cannot configure a printer that has the status Not Found. • This item has the same function as Configuration... in the Settings menu. Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen. 1. File menu Exit Exits IJ Network Tool. 2.
• If Not Found is displayed for the status, check the followings: • The access point is turned on. • When using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is turned on, then select Refresh. It may take several minutes to detect printers. If the printer is not yet detected, connect the machine and the computer with a USB cable, then select Refresh.
Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet. Note • This screen is not available depending on the printer you are using. For details on each sheet, see the following.
Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1. Network Type: Infrastructure Connects the printer to the wireless LAN with an access point. 2. SSID: The SSID of the wireless LAN is displayed. As the initial settings, the unique value is displayed.
Do not use Select to disable encryption. Use WEP Transmission is encrypted using a WEP key you specified. If a WEP key has not been set, the WEP Details screen is displayed automatically. To change WEP settings set before, click Configuration... to display the screen. Changing the WEP Detailed Settings Use WPA/Use WPA2 Transmission is encrypted using a WPA or WPA2 key you specified. The security has been strengthened more than WEP.
Search Screen Note • This screen is not available depending on the printer you are using. The access points detected are listed. 1. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party. Note • Signal strength is displayed as follows.
Note • When detecting your target access point, make sure that the access point is turned on. 3. Set Click to set the access point's SSID in SSID: on the Wireless LAN sheet. Note • The WEP Details screen, the WPA Details screen, or the WPA2 Details screen appears if the selected access point is encrypted. In this case, configure the details to use the same encryption settings set to the access point.
WEP Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point. 1. WEP Key: Enter the same key as the one set to the access point. The number of characters and character type that can be entered differ depending on the key length and key format.
WPA Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method. 2. Dynamic Encryption Type: Displays the dynamic encryption method. 3. Change Settings... Displays the Authentication Type Confirmation screen.
WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method. 2. Dynamic Encryption Type: Displays the dynamic encryption method. 3. Change Settings... Displays the Authentication Type Confirmation screen.
Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. PSK This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
PSK: Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer. 2.
Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1. TCP/IP Setup: Sets the IP address of the printer to be used over the LAN. Set a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Set a password for the administrator with privileges to set up and change detailed options. To use this feature, select this check box and enter a password. 2. Password: Enter the password to set. 3. Password Confirmation: Enter the password again for confirmation.
Network Information Screen Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copy to the clipboard.
Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1. Printer Access Control Type: Select the type of access control with which to limit access of computers or network devices to the printer over a network.
1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
5. Delete Deletes the selected IP address from the list.
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access. 2. Comment: Optionally enter any information to identify the device, such as the name of the computer. Important • Comments will be displayed only on the computer used to enter them.
Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es). Single Address Specification Specify each IP address separately. Range Specification Specify a range of successive IP addresses. 2.
Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 265
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen. 1. Printers: The printer name, status, printer model name, and port name are displayed. A check mark next to the printer in the Name list indicates it is set as the default printer.
Note • This item has the same function as Refresh in the View menu. 3. Configuration... Click to configure settings of the selected printer. Configuration Screen Note • You cannot configure a printer that has the status Not Found. • This item has the same function as Configuration... in the Settings menu. Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen. 1. File menu Exit Exits IJ Network Tool. 2.
• If Not Found is displayed for the status, check the followings: • The access point is turned on. • When using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is turned on, then select Refresh. It may take several minutes to detect printers. If the printer is not yet detected, connect the machine and the computer with a USB cable, then select Refresh.
Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available. 1. Device Status: The device status is displayed as Available or Unavailable. 2. Signal Strength: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 3.
Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next> to start measurement. Connection Performance Measurement Screen (Completion Screen) Displays when the measurement is finished.
1. Connection Performance between the Printer and the Access Point: A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2. Remeasurement Measures the connection performance again. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... from the Settings menu. 1. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer. Do not turn off the printer during initialization. Click OK when initialization is complete.
Network Setup of the Card Slot Screen Note • This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer. Displays when you click Setup on the Maintenance screen.
1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1. Model: Displays the name of device specified as a destination port. It is blank if the name of device is not detected. 2. Printer: Displays the printer driver installed in the computer.
Network Information Screen Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copy to the clipboard.
Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 277
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1. Insert a memory card into the card slot of the machine. 2. Start up IJ Network Tool. 3. Select the machine in Printers:. 4.
7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. However, while one computer is writing a file into a memory card, other computers cannot access the same file.
When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below. 1. Start up IJ Network Tool. 2. Select the printer displayed as No Driver on Name. 3. Select Associate Port... on the Settings menu. The Associate Port screen is displayed. 4. Select a printer to associate with a port.
About Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M O P R S T U W A • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the access point. ◦ Open System In this authentication method, the communication partner is authenticated without using WEP key even if Use WEP is selected.
I • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.11b. • IEEE 802.11n International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges.
L • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication. M • MAC Address Also known as the physical address. A unique and permanent hardware identifier that is assigned to network devices by its manufacturer.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters. The SSID may also be referred to by its network name. • Stealth In the stealth mode, an access point hides itself by not broadcasting its SSID. The client must specify the SSID set to the access point to detect it. • Subnet Mask IP address has two components, the network address and the host address.
This machine is a Wi-Fi authorized product. • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP. ◦ Authentication WPA defines the following authentication methods: PSK that can be used without an authentication server, plus WPA-802.1x that do require an authentication server. This machine supports WPA-PSK.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 289
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
When the ink (A) runs out, the ink lamp flashes slowly to indicate that the ink is running low. Then, when the ink (B) runs out, the ink lamp flashes fast to indicate that the ink tank needs to be replaced with a new one.
Key Points to Successful Printing Check the machine status before printing! Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure Is the inside of the machine smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never disconnect the power plug until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important When sending the machine for repair Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. With the print head and ink tank left installed in the machine, press the ON button to turn off the power. This allows the machine to automatically cap the print head, thus preventing it from drying.
6. Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation. Then pack the machine in the plastic bag. 7. Attach the protective material to the machine when packing the machine in the box.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications 4800* (horizontal) x 1200 (vertical) Printing resolution (dpi) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *2 Interface *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction/Enlargement 25 % - 400 % (1 % unit) Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Mac OS: ICA Maximum scanning size A4/Letter, 8.5" x 11.
WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup: Standard setup WPS (Push button configuration/PIN code method) WCN (WCN-NET) Cableless setup Other Features: Administration password Minimum System Requirements Conform to the operating system's requirements when higher than those given here.
Mobile Printing Capability Apple AirPrint Google Cloud Print Print from E-mail An internet connection is required to view the Online Manual. Windows: Operation can only be guaranteed on a computer with Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. Windows: A CD-ROM Drive or internet connection is required during software installation. Windows: Internet Explorer 8, 9 or 10 is required to install Easy-WebPrint EX.
