Online Manual Device Management Console Guide English
Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 General Notes (Device Management Console). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important • This function may not be available in some countries/regions. Note • The displayed screen may vary.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
General Notes (Device Management Console) When using Device Management Console, the following restrictions apply. Please familiarize yourself with them before using it. • See the Canon website for products that are compatible with Device Management Console. • This guide primarily provides explanations using the screens that appear when you use the Windows 8.1. operating system (hereafter, Windows 8.1) and the Windows 8 operating system (hereafter, Windows 8).
The Features of Device Management Console Use Device Management Console to check the status of a printer connected by a network or USB and to perform color calibration for a selected printer. In addition, you can check the recommended level of color calibration execution, execution logs, and calibration link status. Note • In Device Management Console, multiple printers that can print with the same color are called calibration-linked printers.
Starting Device Management Console Follow the procedure below to start the Device Management Console. 1. Execute any of the following: • Click the Device Management Console button on the Management Tool sheet in the Quick Utility Toolbox. • Start from Program. ◦ For Windows 10 From the Start menu, click All apps > Canon Utilities > Device Management Console. ◦ For Windows 8.1/Windows 8 Click Device Management Console on the Start screen.
Registering Printer Register the printer for which you want to check the printer status or color calibration execution status. Note • The Calibration sheet does not appear for printers that do not support color calibration. 1. Click button (or select Manage Printer from File menu). Note • This operation cannot be performed when acquiring information from the printer. The Printer Management dialog box appears. 2. Click Add Printer button.
Note • For details on the Printer Management dialog box, see "Printer Management Dialog Box." The Add Printer dialog box appears. 3. Select Auto (Network Connection) in Search Method, and click Search button. Note • For details on the Add Printer dialog box, see "Add Printer Dialog Box." The printers found appear in Printer List.
Note • If the printer you want to register does not appear, check that the printer power is turned on and check the network status, and then search again. • When Search Method is set to USB, a search for local printers is performed. 4. From list of displayed printers, select check boxes of printers to register, and click Add button. The registered printers appear in the Printer Management dialog box. 5. Click the OK button.
Note • To change the displayed printer names, use the Advanced Printer Settings dialog box that appears when you click the Advanced Settings button. The registered printers appear on the main screen. Note • When switching the connection method of a registered printer between network and USB, first delete the registered printer, and then register it again.
Deleting Printer Delete a managed printer. The deleted printer is deleted from both the Printer Status and Calibration sheets. 1. Click button (or select Manage Printer from File menu). Note • This operation cannot be performed when acquiring information from the printer. The Printer Management dialog box appears. 2. Select printer to be deleted and click Unregister button.
Note • For details on the Printer Management dialog box, see "Printer Management Dialog Box." The selected printer is deleted from the Printer List. 3. Click the OK button. The managed printer is deleted.
Managing Printer Status Checking Printer Status Sending Notification of Printer Status by Email 25
Checking Printer Status Use the Printer Status sheet on the main screen to check the printer status. Note • To check the status of a printer, the managed printer must be registered in advance. Registering Printer 1. Click Printer Status tab (or select Printer Status from View menu). The Printer Status sheet appears. 2. Click button (or select Update from View menu).
The printer status that appears on the main screen is up to date. Note • Select the Auto check box to regularly update the printer status. • Select a printer and click the button to display the Printer Details dialog box, allowing you to check the detailed printer information. For details on the Printer Details dialog box, see "Printer Details Dialog Box." • This operation cannot be performed when acquiring information from the printer. 3.
The Web browser starts, and the main screen of the Remote UI for the selected printer appears. Important • You cannot view detailed information about a printer with Remote UI for a printer connected with USB or IPv6.
Sending Notification of Printer Status by Email If a warning or error occurs on a printer, notification can be sent by email to a preset email address. Important • To send email successfully, antivirus software may need be configured. 1. Select Resident Service Settings from Tools menu. The Resident Service Settings dialog box appears. 2. Click Start button. The Device Management Console resident service starts. 3. Select Notification Settings > Mail Server Settings from File menu.
Note • For details on the Mail Server Settings dialog box, see "Mail Server Settings Dialog Box." 5. Select Notification Settings > Notification Conditions from File menu. The Notification Conditions dialog box appears. 6. Set mail notification conditions and click OK button.
Note • For details on the Notification Conditions dialog box, see "Notification Conditions Dialog Box." Information about printer warnings and errors is sent to the set email address.
Managing Printer Colors Checking Color Calibration Execution Status Checking Calibration Link Performing Color Calibration 32
Checking Color Calibration Execution Status Use the Calibration sheet on the main screen to check the recommended level of color calibration execution and execution logs. Checking Advisability of Executing Color Calibration Checking Color Calibration Execution Logs Checking Advisability of Executing Color Calibration You can check whether color calibration needs to be executed. 1. Click Calibration tab (or select Calibration from View menu). 2.
3. Select the media type in Media Type. Note • When Media Type cannot be selected, the paper loaded in the printer appears. 4. Check the progress bar of Calibration advisability.
When the progress bar is yellow or red (progress bar is at 90% or more), we recommend that color calibration be executed. Important • The progress bar display is used for reference for performing color calibration. Perform color calibration when replacing the printhead or when you are concerned about differences in color tone. Checking Color Calibration Execution Logs You can check the color calibration execution log for each paper. 1. Click Calibration tab (or select Calibration from View menu).
2. From printer list, select printer for which you want to check color calibration execution log. 3. From paper list display criteria, select All.
4. From paper list, select paper for which you want to check details and click Paper Status button. The Paper Status dialog box appears.
You can check the color calibration status for the selected paper. Note • For details on the Paper Status dialog box, see "Paper Status Dialog Box.
Checking Calibration Link In Device Management Console, multiple printers that can print with the same color are called calibrationlinked printers. Calibration-linked printers are grouped with the same calibration group name and displayed. Important • Calibration link is performed for multiple printers that meet the following conditions. • The printer belongs to the same series that supports calibration link. • The same media type is selected in Calibration sheet > Media Type on the main screen.
Calibration-linked printers are grouped with the same calibration group name and displayed. Important • For printers displayed with , you may not be able to print with the same color tone. See the message displayed in the guide message area, and print after confirming that is not displayed. For printers showing the message "The calibration target in the media information file is not up-to-date.
Note • Move the mouse pointer over Calibration group to display the media type to be grouped. • Double-click Calibration group to open and close the Calibration group tree.
Performing Color Calibration Use the Calibration sheet on the main screen to perform color calibration for the displayed printer. Important • You must load paper into the printer to perform color calibration. For details on the paper that can be used for color calibration, see the following pages for your model from the Home of the Online Manual. • Model that supports roll paper "Paper Information List" • Model that does not support roll paper "Paper that Can Be Used in Color Calibration" 1.
3. Click Calibration button (or select Calibration from Execute menu). The Calibration dialog box appears. 4. Select the Media Type for color calibration.
Note • The media type for the paper fed on the printer appears depending on your model. 5. Verify the Status in the Confirmation Message. The Status in the Confirmation Message will let you know if color calibration is required.
Important • If you are not performing color calibration, click the Cancel button. 6. Verify the Paper Source. The paper sources for which color calibration can be performed are displayed for the paper in Media Type. If the displayed paper source and the paper loaded to perform color calibration are different, reload the paper in the paper source displayed in Paper Source. Note • Depending on your model, you can select the Paper Source.
Important • After 30 minutes have elapsed from the start of the color calibration and you close the dialog box, you cannot check the progress status of the color calibration even if you display the Calibration Monitor dialog box the next time. • Depending your model, you cannot check the progress status of color calibration for a printer connected by USB by closing this dialog box, and then displaying the Calibration Monitor dialog box.
Description of Device Management Console Screen Main Screen Printer Management Dialog Box Add Printer Dialog Box Printer Details Dialog Box Mail Server Settings Dialog Box Notification Conditions Dialog Box Paper Status Dialog Box Calibration Dialog Box Calibration Monitor Dialog Box 47
Main Screen The main screen of Device Management Console consists of a menu bar, toolbar, main area, and status bar. (1) Menu Bar (2) Toolbar (3) Main Area (4) Status Bar (1) Menu Bar Select the menu items for the necessary operations. Main Screen (Menu Bar) (2) Toolbar Displays the buttons of functions frequently used in Device Management Console. Use the View menu in the menu bar to show/hide the toolbar. button The Printer Management dialog box appears, allowing you to manage managed printers.
(3) Main Area The main area includes the Printer Status sheet and Calibration sheet. Click Printer Status tab to display Printer Status sheet, and click Calibration tab to display Calibration sheet. You can also use the View menu in the menu bar to select the display. Main Screen (Printer Status Sheet) Main Screen (Calibration Sheet) (4) Status Bar The Device Management Console settings status and printer communication status appear. Use the View menu in the menu bar to show/hide the status bar.
Main Screen (Menu Bar) The menu bar on the main screen has the following menus. File Menu View Menu Execute Menu Tools Menu Help Menu File Menu Printer Details The Printer Details dialog box appears, allowing you to check the detailed information for the selected printer. Manage Printer The Printer Management dialog box appears, allowing you to manage managed printers. Notification Settings Configure the settings for email to be sent when a warning or error occurs on the printer.
View Menu Toolbars Shows/hides the toolbar on the main screen. When the check box is selected, the toolbar appears. Status Bar Shows/hides the status bar on the main screen. When the check box is selected, the status bar appears. Update The printer status that appears on the Printer Status sheet is up to date. Automatic Update Select whether to update the printer status on the Printer Status sheet regularly. When the check box is selected, it is updated regularly.
For details on custom paper and creating a calibration target, refer to "Media Configuration Tool Guide" from the Home of the Online Manual. Paper Status The Paper Status dialog box appears, allowing you to check the color calibration status of the selected paper. Update Paper List Updates the paper list on the Calibration sheet. Execute Menu Printer Information The Web browser starts, and the main screen of the Remote UI for the selected printer appears.
Instructions The Online Manual appears. About The About dialog box appears, allowing you to check the version of Device Management Console.
Main Screen (Printer Status Sheet) Use the Printer Status sheet to monitor the status of managed printers. Note • If the printer you want to manage is not displayed, use the Printer Management dialog box to register the printer. Registering Printer (1) Printer Status Update Area (2) Printer Status Display Area (3) Message Area (4) Advanced Printer Information Area (1) Printer Status Update Area button Updates the printer status. Auto check box Select the check box to update the printer status regularly.
Note • Click the heading to sort by clicked item. Warning / Error Icons The icons below appear to the left of Printer Name when a printer warning or error occurs. Note • For details on the warnings and errors, either click the Printer Information button to display Remote UI, or refer to "Troubleshooting" for your printer model from the Home of the Online Manual. A warning has occurred. An operator error has occurred. Information about the remaining amount of ink, etc.
Important • You cannot view detailed information about a printer with Remote UI for a printer connected with USB or IPv6.
Main Screen (Calibration Sheet) Use the Calibration sheet to execute color calibration for the managed printer and to check the color calibration status. Note • If the printer you want to manage is not displayed, use the Printer Management dialog box to register the printer.
In Device Management Console, multiple printers that can print with the same color are called calibrationlinked printers. Calibration-linked printers are grouped with the same calibration group name and displayed. Important • Calibration link is performed for multiple printers that meet the following conditions. • The printer belongs to the same series that supports calibration link. • The same media type is selected in Calibration sheet > Media Type on the main screen.
(3) Color Calibration Execution Log Area The color calibration execution log for each paper appears. (3-1) Paper list display conditions From the drop-down list, select the criteria for displaying items in the paper list. Calibrated Only color-calibrated paper appears. All All paper appears. Custom Paper Only custom paper appears. Custom paper is paper added with Media Configuration Tool. To execute color calibration with custom paper, the calibration target for that paper must be created.
Note • If you delete or hide the paper used for the color calibration in Media Configuration Tool, that paper will be displayed as Unknown Paper in Status column. In such cases, use different paper and carry out the color calibration. Date and Time of Last Calibration The date color calibration was last performed appears. Paper Status button The Paper Status dialog box appears, allowing you to check the color calibration status of the selected paper.
Printer Management Dialog Box You can register and delete managed printers . You an also change a printer's display name, and export and import information for managed printers. Click button or select Manage Printer from File menu to display Printer Management dialog box. Printer List Displays the list of managed printers. Number of Managed Printers Displays the total number of printers that appear in Printer List. Printer Name The printer name appears.
Unregister button The printer selected in Printer List is deleted. Note • You cannot click this button if a printer is not selected. Advanced Settings button The Advanced Printer Settings dialog box appears, allowing you to change the printer display name. Note • You cannot click this button if a printer is not selected. Import button Imports the managed printer(s) from a file. The managed printers that are imported in Printer List appears.
Add Printer Dialog Box You can search for a printer to be managed and register it to the list of managed printers. Click Add Printer button on Printer Management dialog box to display Add Printer dialog box. Search Method Select the printer search method. Auto (Network Connection) Searches for IPv4 and IPv6 printers. IPv4 Searches by specifying the IPv4 IP address in IP Address. IPv6 Searches by specifying the IPv6 IP address in IP Address. USB Searches for printers connected via USB.
Connection Displays the IP address of printers connected via the network and the connection port name of printers connected via USB. Stop Searching button Click to stop the search. Add button When the check box is selected, the printer is registered to the managed printers, and the Add Printer dialog box closes.
Printer Details Dialog Box The printer details of the selected printer appears. Click button or select Printer Details from File menu to display Printer Details dialog box. Printer Name Displays the name of the printer that appears in Device Management Console. Product Name The product name of the printer appears. Connection Displays the IP address of printers connected via the network and the connection port name of printers connected via USB.
Status The simplified status of the printer appears.
Mail Server Settings Dialog Box Configure the settings for sending email. Select Notification Settings > Mail Server Settings on File menu to display Mail Server Settings dialog box. SMTP Server Enter the SMTP server host name or IP address. Port Number Enter the SMTP server port number. SMTP Authentication Select whether to use the SMTP server authentication function. Select the check box to use the SMTP server authentication function. Account Enter the account to use for SMTP Authentication.
Password Enter the password to use when connecting to a POP server. Wait after Authentication Select the time to wait until sending email after POP authentication. Authentication Select POP or APOP for the POP before SMTP authentication method.
Notification Conditions Dialog Box Configure the settings of the email recipient and notification conditions. When the printer status meets the set condition, an email is sent automatically to the specified recipient. Select Notification Settings > Notification Conditions on File menu to display Notification Conditions dialog box. Condition 1/Condition 2 sheet You can configure two sets of conditions for sending email notifications.
To enter multiple email addresses, separate them with a comma (,). Reply-to Address Enter the reply-to address for notification email. You can register only 1 email address. Note • Reply-to Address is set as the envelope sender information. Notice Timing Configure when to send email notification. Notification is sent by email according to the item whose check box is selected.
Paper Status Dialog Box The color calibration status for the paper selected in the paper list appears. Click Paper Status button on Calibration sheet or select Paper Status from View menu to display Paper Status dialog box. Media Type The name of the paper selected in the paper list appears. Calibration The information of the color calibration applied to the selected paper appears. The information of the selected paper only when color calibration has been executed for the selected paper appear.
Calibration Dialog Box You can check the color calibration status and perform color calibration. Click Calibration button on Calibration sheet or select Calibration from Execute menu to display Calibration dialog box. Media Type Select a media type supported by the printer. Note • The media type for the paper fed on the printer appears depending on your model. Paper Source Displays the paper source that can be used to perform color calibration with the media that appears in Media Type.
OK button The color calibration starts and the Calibration Monitor dialog box appears.
Calibration Monitor Dialog Box You can check the progress status of the color calibration. Click Calibration Monitor button on Calibration sheet, Calibration Monitor or OK button on Calibration dialog box, or select Calibration Monitor on Execute menu to display Calibration Monitor dialog box. Important • You cannot check the progress status for the following color calibration.
