ScanFront 300/300P/330 INSTRUCTIONS Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
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Introduction Thank you for purchasing the Canon imageFORMULA ScanFront 300/300P/330 network scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. About ScanFront 300/300P/330 The ScanFront 300/300P/330 is a network scanner that you can use without connecting to a computer.
About ScanFront 330 Web Application Mode The ScanFront 330 is equipped with not only an operation mode called Standard Mode that allows you to scan without connecting to a computer just like with the ScanFront 300P but also an operation mode called Web Application Mode, and you can use the scanner in either of these modes.
❏ Manuals for the Scanner ❏ Symbols Used in This Manual The following manuals are provided with the Canon ScanFront 300/300P/330. Be sure to read these manuals thoroughly before using the scanner. The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Setup and Operation Guide* Setup Guide Describes the procedure for setting up the scanner for scanning.
❏ How This Manual is Organized Chapter 9 Maintenance This chapter describes how to clean the scanner and replace the consumable parts such as rollers. This manual consists of the following chapters. Chapter 1 Before Use This chapter provides an overview of the ScanFront. Chapter 10 Troubleshooting This chapter describes how to respond when problems occur or warning messages appear.
❏ Table of Contents 3. Placing Documents .......................................... 2-6 Placing a Document ............................................. 2-6 Placing a Folded Document ................................. 2-7 Placing a Long Document .................................... 2-7 Placing a Card ...................................................... 2-8 Introduction............................................................... i Manuals for the Scanner .........................................
3. ScanFront Service Setup .................................4-6 9. Scan/Delivery Options.................................... 5-27 ScanFront Settings ............................................... 4-6 Changing the Port Number Used for Communication..................................................... 4-6 Scan Settings ..................................................... 5-28 File Formats........................................................ 5-32 Security Settings for PDF Files.........................
Chapter 9 Maintenance 8. System Settings .............................................6-39 Backup and Restore ........................................... 6-40 Module Version Information/Update ................... 6-41 Log Settings........................................................ 6-42 Screenshot ......................................................... 6-43 1. Routine Cleaning.............................................. 9-2 Cleaning the Scanner Unit....................................
Chapter 1 Before Use 1. Important Safety Instructions ........................... 1-2 Installation Location ..............................................1-2 Power ....................................................................1-2 Moving the Scanner ..............................................1-3 Handling ................................................................1-3 About the Fingerprint Sensor (ScanFront 300P only) ..........................................1-5 Disposal ........................
Chapter 1 Before Use 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ❏ Installation Location ● Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality.
Chapter 1 Before Use ■ Do not cut, damage, or modify the power cord or AC adapter. Do not place heavy objects on the power cord or AC adapter, and do not pull or excessively bend the power cord. ■ Never connect the power cord when your hands are wet. ■ Do not connect the scanner to a multiplug power strip. ■ Do not knot or coil the power cord, as this may result in a fire or electric shock.
Chapter 1 Before Use ■ If the scanner makes strange noises, or gives off, smoke, heat, or strange odors, or the scanner does not function or other abnormalities occur when you use the machine, immediately turn the power OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information. ■ Do not drop the scanner, or subject it to impact or strong shock.
Chapter 1 Before Use ❏ About the Fingerprint Sensor (ScanFront 300P only) ❏ Disposal ● Prior to disposing of the scanner, initialize the scanner to ensure that the registered data is deleted. ● When disposing of the scanner, make sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.
Chapter 1 Before Use 2. Features of the ScanFront 300/300P/330 The main features of the ScanFront 300/300P/330 are described below. ❏ ScanFront 300/300P/330 ● Fast Document Feeding The scanner can scan a maximum of 30 Legal/A4 documents per minute. ● Compact Network Document Scanner The network document scanner has a compact design of 12.20" (W) × 8.66" (D) × 6.34" (H) (310 mm (W) × 220 mm (D) × 161 mm (H)). You can scan documents in a range of sizes from business cards to Legal/A4 size.
Chapter 1 Before Use ● Supports Mouse and Keyboard In addition to touch-panel operation, you can also use a mouse and keyboard to operate the scanner. (See p. 2-5.) ● Supports Directory Services The scanner supports directory services (Active Directory and OpenLDAP), which enables you to reference and use user accounts and e-mail addresses registered on a domain server and LDAP server.
Chapter 1 Before Use ❏ ScanFront 300P ● Fingerprint Authentication The authentication system that uses a fingerprint sensor to authenticate users enables you to log in to the ScanFront 300P without entering your user name and password. ❏ ScanFront 330 ● Web Application Mode The scanner can be switched to Web Application Mode which enables the Web application configured on the server to be accessed via a browser in order to scan documents.
Chapter 1 Before Use 3. Names and Functions of Parts The names and functions of the parts of the ScanFront are shown below. ❏ Front and Document Feed and Eject Trays c Panel Unit Open this when there is a paper jam or to perform maintenance. (See p. 2-10.) d Touch Panel Touch this screen to operate the ScanFront. e Lock Lever Locks the panel unit. Pull the lever toward you to unlock the panel unit. (See p. 2-10.) f Document Guides Adjust these to match the width of the document. (See p. 2-6.
Chapter 1 Before Use ❏ Side and Rear m USB Port (Rear Left) Connect a USB1.1/Hi-Speed USB2.0 compatible USB memory device, USB keyboard, or USB mouse. n Power Connector (24 VDC) Connect the plug of the supplied AC adapter. (See p. 3-3.) o Kensington Slot This is an anti-theft slot that enables a key chain or lock to be connected to prevent theft. p Service Switch This is a service switch. Do not insert any object into this hole.
Chapter 1 Before Use 4. Network Environment The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact your network administrator. ❏ Network Environment ● Fax Scanned images can be sent to specified addresses as fax documents by sending e-mails that include the scanned images as attachments to an Internet fax service. Therefore, you must specify message formats and addresses in the method prescribed by your Internet fax service.
Chapter 1 Before Use ❏ Limitations ● Limitations for Network Environments without ScanFront Service To send image files to destinations and devices, such as the following, the supplied ScanFront Service software must be installed on a computer on the same network as the ScanFront scanner. – Destinations (folders on computers, printers, etc.
Chapter 2 Handling 1. Documents....................................................... 2-2 Plain Paper............................................................2-2 Business Card.......................................................2-2 Card ......................................................................2-3 2. Preparing the Scanner..................................... 2-4 Preparing the Document Feed Tray and Eject Tray ..............................................................
Chapter 2 Handling 1. Documents The ScanFront can scan documents in a range of sizes from business cards to Legal/A4. It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used. ❏ Plain Paper • Note that scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. Size Width: 2" to 8 1/2" (50.8 mm to 216 mm) Length: 2 1/8" to 14" (53.9 mm to 355.
Chapter 2 Handling ❏ Card Size 2.12" × 3.37" (53.9 × 85.5 mm) (Conforming to ISO Standards) Thickness 0.0299" (0.76 mm) and below Insertion orientation Landscape IMPORTANT • Insert cards one at a time. • Be careful when inserting cards to avoid damaging them.
Chapter 2 Handling 2. Preparing the Scanner When placing a document in the scanner, pull out the document eject tray so that it matches the size of the document, and then move the feed selection lever to the appropriate position for the desired feed method (Page Separation ON or OFF) for the document. ❏ Preparing the Document Feed Tray and Eject Tray Hint If the output documents curl in the eject tray when scanning particularly thin documents, remove the eject tray.
Chapter 2 Handling ❏ Feed Selection Lever ❏ USB Port Change the position of the lever to the desired feed method for the document. You can insert a USB memory device to store image files. Page Separation ON Move the lever downward to separate a stack of documents one page at a time in order to continuously feed the documents. Page Separation OFF Move the lever upward to feed a document with multiple pages attached together such as an invoice one page at a time without separating the pages.
Chapter 2 Handling 3. Placing Documents When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of tray. ❏ Placing a Document 3. Place the document face down with its top edge at the bottom of the tray. Follow the procedure below to place a document. 1. Adjust the document guides to be wider than the width of the document. 4. Adjust the document guides to fit the width of the document. 2.
Chapter 2 Handling IMPORTANT IMPORTANT Make sure that document stacks placed in the feed tray do not exceed the document guides. • When folding the document, align the right and left sides and create a sharp, straight fold. Otherwise the document may jam or the image may not be aligned properly. • The fold line itself will not be scanned. Keep this in mind if there is content such as photos, diagrams, or text that spans the fold. • For Folio scanning, only the Page Separation OFF mode can be used.
Chapter 2 Handling ❏ Placing a Card CAUTION When you want to scan a card, follow the procedure below to place the card. • A card placed into the document feed tray in the portrait orientation may not be output properly because a load is placed on it during feeding. Furthermore, removing a card that has caused a feeding error may damage the card, so make sure to correctly insert the card. • Pull the lock lever and open the panel unit before removing a placed card.
Chapter 2 Handling 4. Clearing a Paper Jam or Double Feed Error When a paper jam or double feed error is detected, feeding and scanning stops. 1. Check the displayed message. If a paper jam or double feed error is detected in the middle of a document, the following messages appear. If a paper jam or double feed error is detected at the first page of a document, the following messages appear.
Chapter 2 Handling 4. Pull out the jammed document in the direction that IMPORTANT seems the easiest to remove it. When the message above is displayed and the scanner transitions to Low Power Mode, all of the data scanned up until that point is discarded. (See “Low Power Mode” on p. 6-31.) 2. Remove the scanned documents from the document eject tray, and any documents remaining in the document feed tray. 3. Pull the lock lever toward you and then fully open the panel unit. 5.
Chapter 2 Handling 5. Fingerprint Sensor (ScanFront 300P) The ScanFront 300P is equipped with a fingerprint sensor for registering fingerprints and authenticating users. The fingerprint sensor is a precision component. Be careful when handling this sensor. ❏ Cautions for Handling the Fingerprint Sensor ● Do not use a pointed object to remove any dirt that accumulates around the fingerprint sensor. Doing so may cause the fingerprint sensor to malfunction.
Chapter 2 Handling ❏ Fingerprint Authentication ● Authentication performance may improve if the condition of the fingerprint is improved as a result of washing your hands or applying hand cream. ● Authentication may not be performed properly depending on the speed with which you slide your finger over the sensor. In this case, adjust the speed with which you slide your finger in accordance with the message that appears.
Chapter 3 ScanFront Setup 1. Before Setting Up the Scanner ........................ 3-2 Installation Location ..............................................3-2 Connecting the AC Adapter ..................................3-3 Connecting the Network Cable .............................3-3 2. Turning the Power ON and OFF...................... 3-4 Turning the Power ON ..........................................3-4 Turning the Power OFF.........................................3-4 3.
Chapter 3 ScanFront Setup 1. Before Setting Up the Scanner Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable. ❏ Installation Location ● Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality.
Chapter 3 ScanFront Setup ❏ Connecting the AC Adapter Follow the procedure shown below to connect the AC adapter. CAUTION Make sure to use only the AC adapter and power cord included with the scanner. The shape of the power plug varies by country and region. a Connect the power cord and AC adapter. b Insert the plug of the AC adapter into the power connector. c Connect the power cord to the wall outlet. ❏ Connecting the Network Cable Insert the network cable connector (RJ-45) into the LAN port.
Chapter 3 ScanFront Setup 2. Turning the Power ON and OFF Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON ❏ Turning the Power OFF Press the power switch to turn the scanner ON. The power indicator lights, and the Home screen or the login screen appears. Press the [Power off] button displayed at the bottom left of the panel to turn the scanner OFF.
Chapter 3 ScanFront Setup 3. Configuring the Scanner Settings The scanner setup consists of configuring the initial network settings from the [Administrator setting] screen, and then configuring the settings needed to use the scanner as described in Chapter 6 “Web Menu (Administrator Mode)”. ❏ Administrator Settings The following items are available for administrator settings. For details, see “Configuring Administrator Settings” on p. 3-8.
Chapter 3 ScanFront Setup ❏ Web Menu (Administrator Mode) The following setting items are available from the Web Menu (Administrator Mode). For details, see Chapter 6 “Web Menu (Administrator Mode)”. Hint From the Web Menu (User Mode), which is available to all users, the configuration of some functions is restricted. Setting Item Description Web Menu (Administrator Mode) Web Menu (User Mode) User Administration Register new users and edit user settings.
Chapter 3 ScanFront Setup Setting Item Server Settings Description Web Menu (Administrator Mode) Web Menu (User Mode) Register the mail server, address book server and authorization server. E-mail Server / Fax Settings Register the SMTP server to be used for sending email and faxes. Yes (See p. 6-34) No Authentication Server Register a domain server that can search users with Active Directory. Yes (See p.
Chapter 3 ScanFront Setup 4. Configuring Administrator Settings Enter the administrator password and log in to configure administrator settings. ❏ Logging In to the Administrator Settings 3. Select the setting item to configure. Follow the procedure below to configure the [Device name] and [IP address] needed to connect the scanner to a network. 1. Press [Administrator setting]. The [Administrator Password] input box appears. 2. Press [OK] to display the [Administrator setting] screen.
Chapter 3 ScanFront Setup ❏ Network Settings Under Network Settings, configure the device name and IP address needed to connect the scanner to a network. ❏ Administrator Password Set the password required to log in to [Administrator setting] and the Web Menu (Administrator Mode). IMPORTANT • Configure network settings while the network cable is connected to the scanner. If the network cable is not connected to the scanner, you will not be able to verify or modify settings in the network settings screen.
Chapter 3 ScanFront Setup ❏ Backup/Restore Setting Information Hint Back up/restore setting information using a shared folder on the network or USB memory device at the following times. • Scanner setting information can be backed up to a folder on a USB memory device if the device is inserted when [Backup / Restore all settings] is pressed. • Backup / Restore all settings can also be configured from the [System Settings] screen (see p. 6-39) of the Web Menu (Administrator Mode).
Chapter 3 ScanFront Setup ❏ Roller Counter Reset When submitting the ScanFront for repairs Before you submit the ScanFront for repairs, initialize the ScanFront to protect the saved user information. Reset the counter after replacing the feed roller when the scanner no longer feeds properly. For details, see “Replacing the Rollers and Document Holding Guide” on p. 9-8.
Chapter 3 ScanFront Setup ❏ Switch to Web Application Mode (from Standard Mode of ScanFront 330 Only) ❏ Display Language Setting You can select the language displayed on touch panel. If you change this setting, restart the scanner. Switch to Web Application Mode when using the ScanFront 330 in Standard Mode. Hint If you execute switching to Web Application Mode, ScanFront restarts and switches to Web Application Mode.
Chapter 4 ScanFront Service 1. About ScanFront Service................................. 4-2 2. Installing ScanFront Service ............................ 4-3 System Requirements...........................................4-3 Installation .............................................................4-3 3. ScanFront Service Setup................................. 4-6 ScanFront Settings................................................4-6 Changing the Port Number Used for Communication ............................
Chapter 4 ScanFront Service 1. About ScanFront Service ScanFront Service is software that supplements the network functions of the ScanFront. To use this software, install it on a computer connected to the same network as the ScanFront. (The computer on which ScanFront Service is installed will be herein referred to as the “ScanFront Service Server”.
Chapter 4 ScanFront Service 2. Installing ScanFront Service ❏ System Requirements 3. Click [Next]. Install ScanFront Service on a computer that is connected to the same network as the ScanFront, and that meets the following requirements. Operating System ● ● ● ● ● ● ● ● Windows XP (32 bit/64 bit) Windows Server 2003 (32 bit/64 bit) Windows Vista (32 bit/64 bit) Windows Server 2008 (32 bit/64 bit) Windows Server 2008 R2 Windows 7 (32 bit/64 bit) Windows 8 (32 bit/64 bit) Windows Server 2012 (64 bit) 4.
Chapter 4 ScanFront Service 5. Click [Next]. A screen for specifying whether to start the service immediately appears. A screen for entering account information appears. 6. Enter the account information, and click [Next]. 7. Specify [Execute now] if you want to start the service immediately, or [Execute later] if you want to start the service after restarting the computer, and then click [Next]. Use an administrator account on the computer on which the service will be installed.
Chapter 4 ScanFront Service 8. Click [Install]. Installation starts. When installation is complete, a screen indicating that installation is complete appears. 9. Click [Close]. Notes on Installing ScanFront Service • ScanFront Service creates log files during operations. As a result, these log files and the install destination folder will not be deleted, even after ScanFront Service is uninstalled.
Chapter 4 ScanFront Service 3. ScanFront Service Setup ❏ ScanFront Settings Settings for Environments with Firewalls If a firewall is installed on the computer on which ScanFront Service is installed and the firewall is enabled, ScanFront Service will not run. In such cases, you must change the firewall settings and restrictively open the port used by ScanFront Service. For details, refer to the operating instructions for your firewall.
Chapter 5 Operating Procedures 1. Flow of Scanner Operations .............................5-2 2. Turning the Power ON and OFF ......................5-3 Turning the Power ON.......................................... 5-3 Turning the Power OFF ........................................ 5-3 3. Login Screen ....................................................5-4 Login Screen Types.............................................. 5-4 When Using Server Authentication....................... 5-4 List Type Login ........
Chapter 5 Operating Procedures 1. Flow of Scanner Operations The procedure and screen transitions for the process from turning the scanner ON, to sending an image file are as follows. For descriptions of the various settings, refer to the appropriate reference pages. Turn the power ON (See p. 5-3.) Users are registered (device/server authentication) No user is registered * When no user is registered and only the Shared Address Book and Shared Job Button are used Login screen (See p. 5-4.
Chapter 5 Operating Procedures 2. Turning the Power ON and OFF Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON ❏ Turning the Power OFF Press the power switch to turn the scanner ON. The power indicator lights, and the Home screen or the login screen appears. Press the [Power off] button displayed at the bottom left of the panel to turn the scanner OFF.
Chapter 5 Operating Procedures 3. Login Screen The login screen appears at the startup when the scanner is turned ON. ❏ Login Screen Types Hint There are two types of login screen: a list type login screen for selecting from a list of registered users, and a key in type login screen for entering a user name and password. • Set the type of login screen from [Device Operation] of the Web menu (see p. 6-31) or [Login type setting] in the administrator settings of the ScanFront (see p. 3-10).
Chapter 5 Operating Procedures ❏ List Type Login 3. Enter a password and then press [OK]. Use the procedure below to log in to the list type login screen. 1. Select the user to log in as from the list, and then press [Next]. IMPORTANT Passwords are case-sensitive. Make sure to enter the password correctly. 4. Press [Login] to log in to the scanner. The password input screen appears. 2. Press [Password]. 5. The Home screen (or Job Button screen) appears. The keyboard screen appears.
Chapter 5 Operating Procedures ❏ Key in Type Login 3. Press [Login] to log in to the scanner. In the key in type login screen, enter your user name and password to log in. 1. Press [User name] ([Password]). 4. The Home screen (or Job Button screen) appears. The keyboard screen appears. 2. Enter your user name (password) and then press [OK]. IMPORTANT • User names and passwords are case-sensitive. Make sure to enter the user and password registered during device authentication correctly.
Chapter 5 Operating Procedures ❏ Fingerprint Authentication (Only Available with the ScanFront 300P) 2. The Home screen (or Job Button screen) appears if the fingerprint is authenticated correctly. Hint Use the procedure below for fingerprint authentication. For details on fingerprint registration, see “Fingerprint Registration (Only Available with the ScanFront 300P)” on p. 5-10. • When fingerprint authentication fails, the cause of the failure and a solution appear on the screen.
Chapter 5 Operating Procedures 4. Screen Displayed after Login You can set the screen (Home screen or Job Button screen) that is displayed after a user logs in. (See p. 6-7 and p. 8-4.) ❏ Home Screen ❏ Job Button Screen This screen enables you to select a job button to scan using the conditions registered to the job button, and then send the image file. (See “Scanning Procedures” on p. 5-13.
Chapter 5 Operating Procedures 5. User Settings Screen The User Settings screen enables you to edit the user password and register a fingerprint (only available with the ScanFront 300P). ❏ Fingerprint Registration Fingerprint registration is enabled when you are using the ScanFront 300P. For details on fingerprint registration, see “Fingerprint Registration (Only Available with the ScanFront 300P)” on p. 5-10.
Chapter 5 Operating Procedures 6. Fingerprint Registration (Only Available with the ScanFront 300P) Fingerprint authentication is a function for registering the fingerprints of users that will log in when the device authentication or server authentication method is used, and enables users to log in by authenticating their fingerprints. When fingerprint authentication is used, there is no need to select a user in the list type login screen or enter a user name and password in the key in type login screen.
Chapter 5 Operating Procedures ❏ Registering a Fingerprint 3. Scan your fingerprint. Repeat scanning until the same fingerprint has been successfully scanned three times. Register a fingerprint from the User Settings screen accessed from the Home screen. IMPORTANT If the Home screen is not displayed, use of the Home screen has been restricted for the user by the ScanFront administrator. Confirm this with the administrator. 1. Press [User settings].
Chapter 5 Operating Procedures 5. Perform an authentication test for the registered fingerprint by scanning your fingerprint. 6. Press [Close] to end fingerprint registration. IMPORTANT If you want to change the registered fingerprint, start registration again from the beginning.
Chapter 5 Operating Procedures 7. Scanning Procedures You can perform scanning from the Home screen or the Job Button screen. ❏ Scanning From the Home Screen IMPORTANT Press a destination selection (E-mail, FTP, Fax, Shared folder, or USB memory) button to open an address selection screen and then select an address to send an image file. If the network environment to which the ScanFront is connected is not running ScanFront Service, [Printer] is grayed out and cannot be selected.
Chapter 5 Operating Procedures ❏ Scanning From the Job Button Screen If you press a job button, the Scan/Delivery Options screen appears. Confirm the address and scanning settings registered to the job button and then start scanning. For details on the scanning procedure, read from the setting of scanning conditions in Step 5. IMPORTANT • The settings screen display and the screen displayed after scanning differ depending on the job button settings.
Chapter 5 Operating Procedures ❏ Address Selection Screen From the address selection screen, you can select the address to send an image file and register addresses. a b h c d e f g a Address Book type Selects the address book type (Shared Address Book or My Address Book). If the address book server setting is enabled, [LDAP Address Book] is added.
Chapter 5 Operating Procedures h My E-mail address If “E-mail to my mailbox” is enabled in the user settings of the Web menu, the mail address of the logged in user is displayed. (See “User Settings” on p. 6-7.
Chapter 5 Operating Procedures ❏ USB Memory Screen The USB Memory screen enables you to specify the folder in the USB memory to save the image file. a b c d e f a Path Enter the folder path of the USB memory. You can also press [Downward] to select a folder. b USB Memory Display Displays the inserted USB memory. c [Upward] button Enables you to move to a higher level folder when a lower level folder is selected in the memory.
Chapter 5 Operating Procedures ❏ Print Settings Screen The print settings screen enables you to specify the printer, paper size, and other print settings. a b c d e f g a Printer name Select the printer that will be used to print the scanned images. Printers that are compatible with the ScanFront Service Server can be selected. b Paper size Select the paper size. c Print format Specify the method in which the scanned image is scaled for printing.
Chapter 5 Operating Procedures ❏ Scanning 3. Press a displayed address to select it. A checkmark ( ) is added to the icon for the selected address. Pressing a selected address again clears the selection. This section describes the procedure for scanning. If you want to save the image file to USB memory, specify the folder in the USB memory to save the image file in Steps 2 to 4. (See “USB Memory Screen” on p. 5-17.) 1. Select a destination. Press a destination button to select a destination.
Chapter 5 Operating Procedures 6. Press [Start] to start scanning. Scanning stops after the document has been scanned. 5. Set the scan conditions. (See “Scan/Delivery Options” on p. 5-27.) IMPORTANT IMPORTANT • If [Send the files immediately after scanning] is set to [ON] in Delivery Options of the Scan/Delivery Options screen, scanning ends without displaying the continue to scan confirmation screen, and the address confirmation screen of Step 10 appears.
Chapter 5 Operating Procedures 8. Check the scanned images. Hint When the preview image is enlarged, you can drag your finger on the image to scroll. : Display the image of the next page. : Display the image of the previous page. : Move the viewing area around an image when an enlarged view of the image is shown. : Rotate the image 90 degrees counterclockwise. : Rotate the image 90 degrees clockwise. : Enlarge the image. : Reduce the image.
Chapter 5 Operating Procedures 9. Press [Send]. 10. Confirm the address and press [OK] to send the scanned image. The address confirmation message appears. IMPORTANT If a send error message appears, check the address settings and send destination and try again. 11. Returns to the screen set for [Screen after sending] in Delivery Options of the Scan/Delivery Options screen.
Chapter 5 Operating Procedures 8. Registering and Editing Addresses If an address to which you want to send an image file is not registered in the address book or the information of a registered address has not been updated, use the procedure below to register a new address or modify an address in the address book. ❏ Registering a New Address • Name Enter the name to appear in the address book. • E-mail address Enter the sender’s address for when image files are sent by e-mail. 1.
Chapter 5 Operating Procedures • User name/Password Enter the user name and password for logging in to the FTP server. 3. Press [Downward] to move to a level lower than the selected folder, or press [Edit] and [Create a new folder] to create a new folder. • User name/Password Enter the user name and password of an account with write permission for the shared folder. • Domain/Workgroup If the computer containing the shared folder is part of a domain, enter the domain name.
Chapter 5 Operating Procedures ❏ Modifying an Address Group Registration Screen Modify an address when there is a send error because the information of the transfer destination registered for the address is wrong or has been changed. 1. Select the type of the address to modify and press [Details]. • Name Enter the name that you want to appear in the address book. • [Add] button Select addresses to register to the group from [Address Book type] and [Address type].
Chapter 5 Operating Procedures 4. Modify the address. A confirmation message appears. Hint For details on editing items, see “Registering a New Address” on p. 5-23. ❏ Copying an Address You can copy addresses between My Address Book and Shared Address Book. 1. Select the address book entry to copy. 2. Select the address, press [Edit], and then press [Copy]. 4. Press [New] and paste the address.
Chapter 5 Operating Procedures 9. Scan/Delivery Options This section describes the scan settings and send settings for the scanner. g [Default] button Resets any modified settings to the default values of the scanner. c a IMPORTANT b If you press [Default] in the Scan/Delivery Options screen opened from a job button, the settings are reset not to the setting values registered to the job button, but to the default values of the scanner. d e h [Start] button Starts scanning.
Chapter 5 Operating Procedures ❏ Scan Settings TIFF JPEG PDF The scan settings include basic condition settings (page size, mode, resolution, scanning side, and brightness) and detailed settings for scanning. Basic Condition Settings Paper size Mode Resolution Scanning side • When [Text enhance] is selected, [Bleed-through reduction] in the Detailed Settings screen is grayed out and cannot be selected.
Chapter 5 Operating Procedures Double feed detection by Ultrasonic (Only Available with the ScanFront 300P/330) • A resolution of [400 dpi] or more cannot be set when [Folio] is selected. In addition, [Double feed detection by Ultrasonic] is grayed out and cannot be selected. The scanner uses an ultrasonic sensor to detect when two or more documents are fed together, and stops feeding when a double feed is detected. Brightness Adjust the brightness to match the density of the document.
Chapter 5 Operating Procedures Deskew Hint • The initial value for the Skip Blank Page option is set to “90.” • As you lower the value from the default setting, pages of the document with text become more likely to be skipped as well. • As you raise the value from the default setting, pages of the document that are blank become less likely to be skipped.
Chapter 5 Operating Procedures The color drop-out function has a “drop-out” effect that leaves out a specified color (red, blue, or green) while scanning, and a “color enhancement” effect that emphasizes a specified color. You can set each of these effects for the front side and back side. Hint When using bleed-through reduction, adjust the bleed-through reduction level to match the type of document. Contrast IMPORTANT The color drop-out settings are disabled when the scanning mode is set to [Color].
Chapter 5 Operating Procedures ❏ File Formats PDF format You can select from the three available file formats TIFF, JPEG, and PDF, and the modes available for scanning vary, depending on the file format setting. (See “Mode” on p. 5-28.) TIFF format Configure the following settings for saving in PDF format. • Compression Select the compression method. • Quality Adjust the quality for the specified compression method.
Chapter 5 Operating Procedures ❏ Security Settings for PDF Files Use permissions password to restrict editing security settings Apply security to the PDF file. The following settings are restricted by the permissions password. • Printing allowed This permits printing of the PDF file with a printer. • Changes allowed This permits editing of the PDF file; for example, adding and deleting pages. • Enable copying of text, images, and accessibility.
Chapter 5 Operating Procedures ❏ Delivery Options Action when the same named file exists Set the action to perform when there is already a file of the same name at the destination. • Display a message Display a message to confirm overwriting of the file. • Abort sending Cancel sending. • Overwrite the file Overwrite the file at the destination. E-mail settings (subject, message) Set the subject and message for sending via e-mail. File name Specify a name for the image file to be sent.
Chapter 5 Operating Procedures Screen after sending Select the screen to display after sending images. • Home screen (Job Button screen) Redisplay the Home screen (Job Button screen) after sending images. IMPORTANT • The [Screen after Login] setting that is set via the Web menu by the user applies to the Home screen (Job Button screen) setting. • The Job Button screen is displayed for a user for which use of the Home screen is restricted by the ScanFront administrator.
Chapter 6 Web Menu (Administrator Mode) 1. Web Menu Overview ........................................6-2 2. Logging In to the Web Menu ............................6-5 3. User Administration ..........................................6-6 Registering New Users......................................... 6-7 Restricting User Functions ................................. 6-10 Editing Users ...................................................... 6-11 Exporting and Importing Users ........................... 6-13 4.
Chapter 6 Web Menu (Administrator Mode) 1. Web Menu Overview The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. It can be used to perform tasks such as user registration, basic network communication settings, and job button registration, as well as making scan settings. (See “Web Menu (Administrator Mode)” on p. 3-6.) Settings Network Computer (Web Menu) ScanFront IMPORTANT • For a Web browser, use Microsoft Internet Explorer 6.
Chapter 6 Web Menu (Administrator Mode) The Web Menu features an Administrator Mode for configuring administrator settings and a User Mode for user access, from which the following settings can be configured. Administrator Mode a b c d e f a User Administration (See “User Administration” on p. 6-6.) Use to register and manage users and to restrict the functions available to users. b Address Book Settings (See “Address Book Settings” on p. 6-14.
Chapter 6 Web Menu (Administrator Mode) User Mode For details on configuring the User Mode settings, see Chapter 8 “Web Menu (User Mode)”. a b c a User Settings (See “User Settings” on p. 8-4.) Use to change the user settings. b Address Book Settings (See “Address Book Settings” on p. 8-9.) Use to register and manage entries in the Shared Address Book, and the My Address Book provided for each user. c Job Button Settings (See “Job Button Settings” on p. 8-16.
Chapter 6 Web Menu (Administrator Mode) 2. Logging In to the Web Menu You can log in to the Web Menu using the following procedure. IMPORTANT Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. For details on the device name and the IP address, see “Configuring Administrator Settings” on p. 3-8. 1. Turn the scanner ON. Hint 2.
Chapter 6 Web Menu (Administrator Mode) 3. User Administration From the User Administration screen, you can register and manage users and restrict the functions available to users. a f b c h d e g i a [New User] button Registers a new user. (See “Registering New Users” on p. 6-7.) b [Select All] button Selects all of the displayed users. c [Except All] button Deselects all of the displayed users. d Export from ScanFront Exports the user data as a file. (See “Exporting and Importing Users” on p.
Chapter 6 Web Menu (Administrator Mode) ❏ Registering New Users IMPORTANT Click [New User] to register a new user. • Users are not permitted to register and change e-mail addresses. Make sure e-mail addresses are registered and changed by the administrator. • If no e-mail address is registered, the administrator’s e-mail address is used as the originating e-mail address. (See “Device Configuration” on p. 6-29.) IMPORTANT • When using an authentication server (see p.
Chapter 6 Web Menu (Administrator Mode) Custom File Name Settings Job Button Screen Specify the method in which file names used for saving scanned images are created. When you select to use custom file names during a scanning procedure, the image files will be saved under file names that are determined by the settings configured here. Components of the custom file name will be included in the order that they appear on this screen.
Chapter 6 Web Menu (Administrator Mode) • Device name Select the [Enable] check box to include the device name in the file name. • Counter/Start number/Number of digits Select the [Enable] check box to include a counter in the file name. When this is enabled, you can specify the starting value and number of digits used for the counter. • User name Select the [Enable] check box to include the user name in the index file. You can change the default field name (“User”) as necessary.
Chapter 6 Web Menu (Administrator Mode) ❏ Restricting User Functions • Destination path Select the [Enable] check box to include the destination path in the index file. You can change the default field name (“Folder”) as necessary. • Index file format Specify a file format for the index files. To restrict the functions available to a user, select the user and click [Functional Restriction].
Chapter 6 Web Menu (Administrator Mode) ❏ Editing Users Restriction to Send Restricts the destinations to which the scanner can send images. Deselect a destination to disable it. Ex.) When the destinations are restricted to shared folders only: You can change the settings of registered users. Edit Enables you to edit a user’s settings.
Chapter 6 Web Menu (Administrator Mode) By editing a user automatically registered by server authentication, you can set the user’s e-mail address in the user settings. Edit Address Book Enables you to register and edit entries in the user’s My Address Book. For details on configuring address books, see “Address Book Settings” on p. 6-14.
Chapter 6 Web Menu (Administrator Mode) ❏ Exporting and Importing Users 3. Select a processing method for importing the user settings file. • Replaces the whole data: Deletes the currently registered user and overwrites it with the imported user data. • Appends data: Adds the imported user data to the currently registered user. You can back up your users as files, and import the backed up user data to another ScanFront unit.
Chapter 6 Web Menu (Administrator Mode) 4. Address Book Settings From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users. a d e b f g c h i j a Type of Address Book Under normal conditions, you can only select the Shared Address Book here. If you enable the address book server settings, however, the LDAP Address Book becomes selectable. The address type is set to [E-mail] when the LDAP Address Book is selected.
Chapter 6 Web Menu (Administrator Mode) ❏ Registering New Addresses Click [New Address] to register a new address. Hint • The number of addresses that can be registered to the Shared Address Book is up to 1000 in combination with the total number of addresses included in the Shared Job Button.
Chapter 6 Web Menu (Administrator Mode) Passive Mode [Browse] button Uses passive mode to send transmissions to the FTP server. Shows a list of computers connected to the network for you to specify a shared folder. IMPORTANT Hint Use passive mode when normal communication with the FTP server cannot be established. However, be aware that communication may not be possible if the network is not functioning properly. You can display the shared folders using the following procedure. 1.
Chapter 6 Web Menu (Administrator Mode) Save Password Address type: Group Select this check box to save the password to the address. This option registers several registered addresses together as a group. IMPORTANT If you do not save the password, password entry will be required each time you send. Hint Different types of address, such as e-mail addresses and shared folders, can be registered as a group, and up to 99 addresses can be registered to 1 group.
Chapter 6 Web Menu (Administrator Mode) ❏ Copying Addresses Hint You can copy an address and register it as a new address. A duplicate address with the same name as the copy source is created. Hint • Use this function when you want to copy an address from the Shared Address Book and register it as a different address after changing some of the settings. • By copying addresses from User Administration, you can copy addresses between the Shared Address Book and the My Address Book. 1.
Chapter 6 Web Menu (Administrator Mode) 2. Click [Save], specify a save location, and save the 4. Click [Execute]. address book data. Confirm the message that appears, and click [OK] to import the data. Hint • You can open the saved CSV file with software that supports CSV files such as spread sheet software in order to check the structure of the file.
Chapter 6 Web Menu (Administrator Mode) 5. Job Button Settings From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users. a d b e f c g h i a Job Button Type You can only select Shared Job Button here. You can manage the My Job Button, provided for each user, from the User Administration menu. b Export from ScanFront Exports the job button data as a file in DAT format. (See “Exporting and Importing Job Buttons” on p. 6-27.
Chapter 6 Web Menu (Administrator Mode) ❏ Registering New Job Buttons Address Click [New Job Button] to register a new job button. Job Button Settings Click [Add from Address Book], open the Address page, and select the address to send to. IMPORTANT • You can register up to 100 addresses to a job button.
Chapter 6 Web Menu (Administrator Mode) Action when the same named file exists Index Settings Select the action to take when a file of the same name exists at the destination. • Display a message Displays a message confirming that the file will be overwritten. • Abort sending Cancels sending. • Overwrite the file Overwrites the identically named file without displaying a confirmation message. Specify whether to attach metadata (index files) to scanned images.
Chapter 6 Web Menu (Administrator Mode) Mode • When [Text enhance] is selected, [Bleed-through reduction] cannot be selected. Select the scanning mode (Black and White, Error Diffusion, Text enhance, Gray, Color, Auto Color Detection). When [Auto Color Detection] is selected, the scanner automatically detects whether the document is color or black and white. When this option is selected, you can also configure the following settings.
Chapter 6 Web Menu (Administrator Mode) Add Date to File name PDF: The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2013, 3:40:30 p.m. yyyymmdd: File name + 20130514154030123 mmddyyyy: File name + 05142013154030123 ddmmyyyy: File name + 14052013154030123 Configure the settings for compression ratio, multi page, OCR (optical character recognition), and security. * The last three digits indicate the number of milliseconds.
Chapter 6 Web Menu (Administrator Mode) IMPORTANT IMPORTANT Take care not to forget the password once it is set. If you forget the password, the document can no longer be opened. The [Double feed detection by Ultrasonic] setting only appears when using the ScanFront 300P/330. Protect Permission Brightness (Front) Permissions for printing and editing the PDF file are protected by a password. Adjusts the brightness of the image to be scanned. Printing allowed Enabled for duplex scanning.
Chapter 6 Web Menu (Administrator Mode) IMPORTANT Hint • Using the length of the first document page as a reference, the scanner detects a double feed when a subsequent page is longer or shorter than the reference page by 1.38" (35 mm) or more. • Set [Double feed detection by length] to [OFF] when scanning a document that contains pages of different lengths. When using bleed-through reduction, adjust the bleed-through reduction level to match the type of document.
Chapter 6 Web Menu (Administrator Mode) 2. Click [OK] to copy the job button. Exporting from the Scanner You can save the job button settings file to a specified folder. 1. Click [Export from ScanFront]. Hint A duplicate job button with the same name as the copy source is created. 2. Click [Save], specify a save location, and save the job button settings file. Importing to the Scanner You can import a previously exported job button settings file to the scanner. 3.
Chapter 6 Web Menu (Administrator Mode) 4. Click [Execute]. Confirm the message that appears, and click [OK] to import the data. Hint When importing is completed, the following message appears. Click [OK] to return to Job Button Settings and confirm the imported job button.
Chapter 6 Web Menu (Administrator Mode) 6. Device Configuration From the Device Configuration screen, you can configure the scanner settings. a a b c d e b c d e a Network Setting Confirm or change the network settings of the scanner. (See “Network Setting” on p. 6-30.) b Language/Timezone Configure the language displayed on the touch panel and the region where it is being used. (See “Language/ Timezone” on p. 6-30.) d Login Options Select the type of screen that appears when users log in.
Chapter 6 Web Menu (Administrator Mode) ❏ Network Setting ❏ Language/Timezone You can confirm the network settings configured under [Administrator setting] on the scanner. You can confirm or change the language and regional settings that appear on the scanner. Language on the device Set the language displayed on the touch panel. IMPORTANT You must restart the scanner after changing the display language setting. Time Zone Network Setting Set the region in which the scanner will be used.
Chapter 6 Web Menu (Administrator Mode) ❏ Device Operation ❏ Login Options You can configure the operation conditions of the scanner. You can set the type of user login screen that appears. Hint The login setting can also be changed under [Administrator setting] on the scanner. Display Off Set the scanner to turn off the touch panel display after a specified period of inactivity. IMPORTANT When Display Off activates and the touch panel display turns off, touch the panel to restore the display.
Chapter 6 Web Menu (Administrator Mode) ❏ Administrator Settings You can set the password and e-mail address of the Administrator. Administrator Password Change the Administrator password. Administrator Address Register the Administrator e-mail address. IMPORTANT • The e-mail address of the Administrator is used as the originating address when a user without a registered e-mail address sends an e-mail message.
Chapter 6 Web Menu (Administrator Mode) 7. Server Settings From the Server Settings screen, you can configure mail server settings for sending images via e-mail, and settings for accessing a network authentication server compatible with a directory service. IMPORTANT • You can simplify user administration on the scanner by using e-mail addresses registered on an LDAP server, or by logging in from user accounts that are registered on a domain server and are compatible with Active Directory or LDAP servers.
Chapter 6 Web Menu (Administrator Mode) ❏ E-mail Server/Fax Settings IMPORTANT You can configure the mail server settings for sending email messages and the fax server settings for sending faxes. If the destination mail server does not support divided attachments, it may not be possible to reconstitute a divided image file sent by the scanner. In such cases, turn off this setting, and divide the scanned documents manually before sending.
Chapter 6 Web Menu (Administrator Mode) • For details on the use and configuration of an authorization server, consult your server administrator. If you enter the following substitution strings for these settings, the strings will be replaced with the following strings when the fax is sent. Substitution String %n% Replacement String Fax number that is registered in the address book and selected before sending the image file.
Chapter 6 Web Menu (Administrator Mode) Port number • ScanFront Login Screen Enter the port number used for the LDAP protocol. The standard port number is 389. For SSL communication, the standard port number is 636. User name When using the authentication server as an address book server, enter a user name for referring e-mail addresses. Change Password When you want to enter a password for the above user, add a checkmark and enter a password.
Chapter 6 Web Menu (Administrator Mode) ❏ FTP server ❏ ScanFront Service Server You can use a function that transfers a scan result log along with an image file during transfer to the FTP server. When this function is enabled, a scan result log with the same file name as the image file is transferred to the same FTP folder as the image file. The extension for the log file is “.log”. When a ScanFront Service Server (i.e.
Chapter 6 Web Menu (Administrator Mode) 3. Click [Update]. Deleting a Certificate In the certificate list screen, select the check box at the beginning of the line of the certificate you want to delete, and then click [Delete].
Chapter 6 Web Menu (Administrator Mode) 8. System Settings From the System Settings screen, you can backup and restore setting information, update module versions, and configure logs used by the scanner. a b a b c d c d a Backup/Restore Backs up or restores the scanner settings. (See “Backup and Restore” on p. 6-40.
Chapter 6 Web Menu (Administrator Mode) ❏ Backup and Restore 3. Specify a save location for the backup data, and save the backup data. You can backup or restore the scanner settings using the following procedure. Backup All Settings This option saves all the ScanFront settings to a specified folder. IMPORTANT The following settings are not included in the backup data because they are unique to the scanner unit: • IP address • Device name • Touch panel adjustment values 1. Click [Backup All Settings].
Chapter 6 Web Menu (Administrator Mode) 5. Click [OK] to complete the restoration. Restore All Settings This option restores backed up data to the scanner. 1. Confirm that no administrator or user is logged in to the scanner. 6. Confirm the restored settings. Hint ❏ Module Version Information/Update If a user or administrator is logged in to the scanner, an error will occur when the restoration is performed.
Chapter 6 Web Menu (Administrator Mode) ❏ Log Settings 3. Click [Browse], and specify the update file to use. You can configure settings for log files. Hint • ScanFront Service is not used for log settings. • The log file is a text file in CSV format. You can view the information of the log file in an application that supports CSV format. 4. Click [Version Up]. 5. Confirm the message that appears, and click [OK] to perform the version update. Make Log File Select this check box to create a log file.
Chapter 6 Web Menu (Administrator Mode) Hint The date and time that the log file was created are added to the entered file name. ❏ Screenshot Save the ScanFront screen display as a BMP file. 1. Click [Execute] when the screen you want to save is displayed. 2. Open or save the screenshot as described in the message.
Chapter 7 ScanFront Administration Tool 1. About ScanFront Administration Tool .............. 7-2 2. Installing ScanFront Administration Tool ......... 7-3 System Requirements...........................................7-3 Installation .............................................................7-3 3. ScanFront Administration Tool Setup .............. 7-5 Starting ScanFront Administration Tool ................7-5 Registering ScanFront Scanners ..........................7-5 4.
Chapter 7 ScanFront Administration Tool 1. About ScanFront Administration Tool ScanFront Administration Tool is software that allows you to manage multiple ScanFront scanners at one time. To use this software, install it on a computer connected to the same network as the ScanFront scanners. The following operations can be performed for ScanFront scanners on the same network.
Chapter 7 ScanFront Administration Tool 2. Installing ScanFront Administration Tool ❏ System Requirements 3. Click [Next]. Install ScanFront Administration Tool on a computer that is connected to the same network as the ScanFront scanners, and that meets the following requirements.
Chapter 7 ScanFront Administration Tool 5. Click [Install]. Installation starts. When installation is complete, a screen indicating that installation is complete appears. 6. Click [Finish].
Chapter 7 ScanFront Administration Tool 3. ScanFront Administration Tool Setup ❏ Starting ScanFront Administration Tool 2. Enter information for the ScanFront you want to register. • Enter the IP address of the ScanFront in [IP address/ Device name]. • If an administrator password is configured for the ScanFront, enter it in [Password]. • After you enter an IP address for a ScanFront, another information entry row will be added below. This allows you to enter information for multiple ScanFront scanners.
Chapter 7 ScanFront Administration Tool 4. Managing the ScanFront Scanners You can change administrator passwords, check connections, and manage users for ScanFront scanners registered in ScanFront Administration Tool. ❏ Selecting a ScanFront ❏ Changing Passwords To manage a ScanFront scanner with ScanFront Administration Tool, select it in the ScanFront Administration Tool list. Selecting a check box at the far left of each row in the list selects the corresponding ScanFront.
Chapter 7 ScanFront Administration Tool ❏ Changing IP Addresses and Device Names • To select a user for an operation, select the check box that appears at the far left of each row. Clicking [Select All] or [Except All] selects or clears all of the user check boxes in the list, respectively. • Click [Back up] to backup configuration data for users selected in the list to any location on the computer. • Click [Delete] to delete the users selected in the list.
Chapter 7 ScanFront Administration Tool [Export User Data] Save the user data of all selected ScanFront scanners to any location on the computer. [Version Up] Load ScanFront firmware stored on the computer, and update the firmware version of all selected ScanFront scanners. [Import Certificate] Import the SSL certificate for the LDAP server.
Chapter 8 Web Menu (User Mode) 1. Web Menu Overview ....................................... 8-2 2. Logging In to the Web Menu............................ 8-3 3. User Settings ................................................... 8-4 User Settings.........................................................8-5 4. Address Book Settings .................................... 8-9 Registering New Addresses................................8-11 Copying Addresses .............................................
Chapter 8 Web Menu (User Mode) 1. Web Menu Overview The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. From the Web Menu, you can register address books and job buttons. Computer (Web Menu) Settings Network ScanFront IMPORTANT • • • • For a Web browser, use Microsoft Internet Explorer 6.0 or later or Firefox 3.5 or later.
Chapter 8 Web Menu (User Mode) 2. Logging In to the Web Menu You can log in to the Web Menu using the following procedure. Hint Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. Contact the ScanFront administrator for the device name and the IP address. 1. Turn the scanner ON. IMPORTANT 2. Confirm the IP address with the administrator.
Chapter 8 Web Menu (User Mode) 3. User Settings From the User Settings screen, you can change the information of a user logged in by Device Authentication. a a Setting (See “User Settings” on p. 8-4) Allows you to edit a user’s settings.
Chapter 8 Web Menu (User Mode) ❏ User Settings • E-mail address may not be registered for a user logged in by Server Authentication. For details on e-mail address settings, consult the ScanFront administrator. Click [Setting] to edit the user information. • Screen after Login Select the Home screen or the Job Button screen as the first screen to appear after the user logs in. User Settings Home Screen • User name Enter a new user name.
Chapter 8 Web Menu (User Mode) • Default Address Book screen Select “My Address Book” or “Shared Address Book” for the address book type when the address selection screen is displayed from the Home screen. • Default Job Button screen Select “My Job Button” or “Shared Job Button” for the job button type when the job button screen is displayed after login. • E-mail to my mailbox Select the [Enable] check box to display the e-mail address of the logged in user in the address book.
Chapter 8 Web Menu (User Mode) Index Settings • Date Select the [Enable] check box to include the date in the index file, and select a format for the date in the [Format] list box. You can change the default field name (“Date”) as necessary. • Time Select the [Enable] check box to include the time in the index file, and select a format for the time in the [Format] list box. You can change the default field name (“Time”) as necessary.
Chapter 8 Web Menu (User Mode) [OK] button Updates the user information with the changed settings.
Chapter 8 Web Menu (User Mode) 4. Address Book Settings From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users, and the My Address Book, which is provided for each user. a d e b f g c h i j a Type of Address Book Selects the address book (Shared Address Book or My Address Book) to edit.
Chapter 8 Web Menu (User Mode) IMPORTANT If the ScanFront administrator has restricted editing of the address books, the following Address Book settings apply. For details, consult the ScanFront administrator. • If editing is restricted for only one address book (either the My Address Book or the Shared Address Book), users can only copy addresses from the restricted address book and paste them into the unrestricted address book.
Chapter 8 Web Menu (User Mode) ❏ Registering New Addresses Address type: FTP Server This option registers a network FTP server. Select the type of address book (Shared Address Book or My Address Book), and click [New Address] to register a new address. IMPORTANT FTP servers that require firewall settings cannot be registered.
Chapter 8 Web Menu (User Mode) Save Password [Browse] button Saves the entered password. Shows a list of computers connected to the network for you to specify a shared folder. Passive Mode Uses passive mode to send transmissions to the FTP server. Hint You can display the shared folders using the following procedure. 1. After entering the computer name, user name, password, and domain/workgroup, click [Browse]. Access the computer containing the publicly shared folder. 2.
Chapter 8 Web Menu (User Mode) Save Password Address type: Group Select this check box to save the password to the address. This option registers several registered addresses together as a group. IMPORTANT If you do not save the password, password entry will be required each time you send. Hint Different types of address, such as e-mail addresses and shared folders, can be registered as a group, and up to 99 addresses can be registered to 1 group.
Chapter 8 Web Menu (User Mode) ❏ Copying Addresses ❏ Exporting and Importing Address Books You can copy an address and register it as a new address. You can also copy an address from one address book to another. As an example, this section describes how to copy from the Shared Address Book to the My Address Book. You can back up your address books as files in CSV format, and import the backed up address book data to another ScanFront unit.
Chapter 8 Web Menu (User Mode) Importing to the Scanner You can import previously exported address book data to the scanner. 1. Click [Import to ScanFront]. 2. Click [Browse] and specify a previously exported address book settings file. 3. Select a processing method for importing the address book settings file. • Replaces the whole data: Deletes all currently registered address book entries and overwrites them with the imported address book data.
Chapter 8 Web Menu (User Mode) 5. Job Button Settings From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users, and the My Job Button, which is provided for each user. a d b e f c g h i a Job Button Type Select the job button (Shared Job Button or My Job Button) that you want to edit. b Export from ScanFront Exports the job button data as a file in DAT format. (See “Exporting and Importing Job Buttons” on p. 8-24.
Chapter 8 Web Menu (User Mode) IMPORTANT If the ScanFront administrator has restricted editing of the job buttons, the following Job Button settings apply. For details, consult the ScanFront administrator. • If editing is restricted for only one set of job buttons (either the My Job Button or the Shared Job Button), users can copy job buttons from the restricted set of job buttons and paste them into the unrestricted set.
Chapter 8 Web Menu (User Mode) ❏ Registering New Job Buttons Address Click [New Job Button] to register a new job button. Job Button Settings Click [Add from Address Book], open the Address page, and select the address to send to. IMPORTANT • You can register up to 100 addresses to a job button.
Chapter 8 Web Menu (User Mode) Action when the same named file exists Index Settings Select the action to take when a file of the same name exists at the destination. • Display a message Displays a message confirming that the file will be overwritten. • Abort sending Cancels sending. • Overwrite the file Overwrites the identically named file without displaying a confirmation message. Specify whether to attach metadata (index files) to scanned images.
Chapter 8 Web Menu (User Mode) Mode • When [Text enhance] is selected, [Bleed-through reduction] cannot be selected. Select the scanning mode (Black and White, Error Diffusion, Text enhance, Gray, Color, Auto Color Detection). When [Auto Color Detection] is selected, the scanner automatically detects whether the document is color or black and white. When this option is selected, you can also configure the following settings.
Chapter 8 Web Menu (User Mode) Add Date to File name PDF: The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2013, 3:40:30 p.m. yyyymmdd: File name + 20130514154030123 mmddyyyy: File name + 05142013154030123 ddmmyyyy: File name + 14052013154030123 Configure the settings for compression ratio, multi page, OCR (optical character recognition), and security. * The last three digits indicate the number of milliseconds.
Chapter 8 Web Menu (User Mode) Protect Permission Brightness (Back) Permissions for printing and editing the PDF file are protected by a password. Enables the PDF file to be printed from a printer. Enabled for duplex scanning. Use this option when the front and back sides of a document are shaded differently. To change the brightness settings for the front and back sides, clear the [Same as front] check box.
Chapter 8 Web Menu (User Mode) Document orientation Color drop-out Rotates the scanned image to the specified angle. The color drop-out function has a “drop-out” effect that leaves out a specified color (red, blue, or green) while scanning, and a “color enhancement” effect that emphasizes a specified color. Hint When [Auto] is selected, the scanner detects text orientation within the document and rotates the image so that the orientation of the text is correct.
Chapter 8 Web Menu (User Mode) 3. Select My Job Button for the copy destination, and Exporting from the Scanner click [OK]. You can save the job button settings file to a specified folder. 1. Click [Export from ScanFront]. 4. Confirm the copied job button. 2. Click [Save], specify a save location, and save the job button settings file. Importing to the Scanner You can import a previously exported job button settings file to the scanner. ❏ Editing Jobs 1. Click [Import to ScanFront].
Chapter 8 Web Menu (User Mode) 4. Click [Execute]. Confirm the message that appears, and click [OK] to import the data. Hint When importing is completed, the following message appears. Click [OK] to return to Job Button Settings and confirm the imported job button.
Chapter 9 Maintenance 1. Routine Cleaning ............................................. 9-2 Cleaning the Scanner Unit ....................................9-2 Cleaning the Touch Panel.....................................9-2 Cleaning the Fingerprint Sensor (ScanFront 300P)..................................................9-2 Cleaning the Scanning Glass and Rollers.............9-3 Cleaning the Retard Roller....................................9-5 Cleaning the Feed Roller ......................................
Chapter 9 Maintenance 1. Routine Cleaning Clean the scanner on a regular basis, as described below, to maintain scanning performance. ❏ Cleaning the Touch Panel CAUTION When cleaning the touch panel, use a soft, dry cloth to gently wipe the surface of the panel without applying pressure. • When cleaning the scanner, do not spray water or detergent directly on the scanner. Doing so may damage precision mechanisms, such as the light source.
Chapter 9 Maintenance ❏ Cleaning the Scanning Glass and Rollers 2. Use a commercially available air blower to remove any dust and paper particles that have accumulated inside the scanner. If scanned images contain streaks or scanned documents become dirty, the scanning glass and rollers inside the scanner may be dirty. Use the procedure below to clean them on a regular basis. 3. Use a clean, dry cloth to wipe any dirt off the scanning glass. 1.
Chapter 9 Maintenance 4. Remove any dirt from the rollers using a cloth that 6. Remove the retard roller and feed roller, and remove has been soaked in water and thoroughly wrung out. any dirt from them. See “Cleaning the Retard Roller” on p. 9-5. See “Cleaning the Feed Roller” on p. 9-6. Clean the rollers while rotating them Retard Roller Clean the visible portions Feed Roller IMPORTANT Rotate the rollers on the panel unit side while cleaning them.
Chapter 9 Maintenance ❏ Cleaning the Retard Roller 3. Move the retard roller in the direction of the arrow a, and then remove it from the shaft b. Use the procedure below to remove and attach the retard roller during cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the retard roller. Doing so may cause the roller to become deformed, resulting in feed errors. 1. Open the roller cover. 4.
Chapter 9 Maintenance ❏ Cleaning the Feed Roller 6. Slide the roller lock lever in the direction of the arrow, and then insert it into the hole of the retard roller. Use the procedure below to remove and attach the feed roller during cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the feed roller. Doing so may cause the roller to become deformed, resulting in feed errors. 1. Open the roller cover. 7.
Chapter 9 Maintenance 3. Move the feed roller in the direction of the arrow a, 6. Move the roller lock lever in the direction of the arrow, and then remove it from the shaft b. and then insert it into the hole in the feed roller. 7. Lower the roller lock lever to lock the feed roller into 4. Remove any dirt from the roller using a cloth that has position. been soaked in water and thoroughly wrung out. 8. Close the roller cover. Make sure that you hear a 5.
Chapter 9 Maintenance 2. Replacing the Rollers and Document Holding Guide When the rollers start to wear out, document feed errors such as paper jams are more likely to occur. If document feed errors continue to occur even after cleaning the rollers, purchase an Exchange Roller Kit, and replace the rollers (feed roller and retard roller) and the document holding guide.
Chapter 9 Maintenance ❏ Checking the Page Count and Resetting the Counter 2. Remove the document holding guide from the rolloer cover by sliding it up. Check the page count on the Roller Counter Reset screen of the Administrator Setting screen. IMPORTANT The roller counter counts the number of pages fed by replaced rollers.
Chapter 9 Maintenance [Roller counter reset] screen Total pages scanned This counter is for the total number of document pages fed by the scanner. Pages scanned from the previous roller change This counter is for the number of document pages fed by the scanner since the roller was replaced and the counter was reset. 3. Press the [Reset] button to reset the counter. 4. Press [Close] to log out of the Administrator setting screen.
Chapter 10 Troubleshooting 1. Troubleshooting ............................................. 10-2 2. Error Messages (ScanFront) ......................... 10-6 3. Error Messages (Web Menu)......................... 10-9 4. Adjusting the Touch Panel........................... 10-11 5. Initializing ScanFront ...................................
Chapter 10 Troubleshooting 1. Troubleshooting If any of the following problems occurs, solve the problem as described in the corresponding solution.
Chapter 10 Troubleshooting The wrong send time is displayed for an e-mail message received at the destination The sender’s address is not displayed at the destination of an e-mail message Cause (1) The date and time settings are incorrect. (2) The time zone is set to a different country. Solution Contact the administrator, and check the “Language/Timezone” setting. (See p. 6-30.) Cause Solution The e-mail addresses of the user and administrator have not been registered. (See p. 6-7 and p. 6-32.
Chapter 10 Troubleshooting Cannot send image files to devices and folders on different segments of the network. Cause A ScanFront Service Server does not exist on the network. (A ScanFront Service Server has not been configured or is not running.) Solution Install ScanFront Service on a computer on the same network as the scanner. (See p. 4-3.) If a ScanFront Service Server has been implemented, check the necessary settings.
Chapter 10 Troubleshooting Hardware Cause Cannot turn on the power Solution The scanner does not turn ON when the power switch is pressed. Cause Solution The AC adapter is not connected properly or the power plug is not inserted. Check the connections of the AC adapter and power plug. If the problem is not resolved after checking the connections, contact your local authorized Canon dealer. A USB memory device in inserted in the scanner. Remove the USB memory device, and restart the scanner.
Chapter 10 Troubleshooting 2. Error Messages (ScanFront) If any of the following error messages appears, solve the problem as described in the corresponding solution. If you are unsure about any other message that appears, contact the support services. Cause Failed to connect FTP server. Solution Cause Solution Please set SMTP server address. This is restricted item. Cause Solution Cause Solution Paper JAM occured. Remove the paper. Cause Check the computer that is being used as the FTP server.
Chapter 10 Troubleshooting Password is incorrect. There is no file name specified. Enter a file name or enable the ‘Auto file name’ setting. Log in failed. Settings may currently be in the process of being edited via the Web. Log in failed. A version upgrade may currently be in the process of being executed. Cannot write logfile. Sending files will be aborted. You can’t use following character for File name. Cause Solution Not enough memory to execute current scanner settings.
Chapter 10 Troubleshooting Installation of the certificate file failed. Maximum certificates exceeded. You can’t register any more. Cause The file format of the certificate file is invalid. Solution Use a file in CER format. Cause The number of registered certificates has reached the limit of 50. Solution Delete at least one registered certificate. Not enough memory to execute scanner settings ScanFront uses internal memory to scan documents.
Chapter 10 Troubleshooting 3. Error Messages (Web Menu) If any of the following error messages appears, solve the problem as described in the corresponding solution. If you are unsure about any other message that appears, contact the support services. Same Username exists. Please change Username, and try again. Blank field exists. Cause Solution Cause Solution The scanner is busy. Please try again. Settings cannot be changed or stored. A user may be logged in to the device.
Chapter 10 Troubleshooting You can’t choose TIFF when Gray or Color or Auto color detection is selected. You can’t choose JPEG when Binary Mode is selected. You can’t choose Text enhance when Bleed-through reduction is selected. Cause The scanner cannot be used with the selected mode and file format combination. Solution Check which mode and file format combinations can be used. (See p. 6-21 and p. 8-20.) Cause The scanner cannot be used with the selected mode and file format combination.
Chapter 10 Troubleshooting 4. Adjusting the Touch Panel If there is no response when you press a button on the touch panel but there is a response when you press somewhere other than a button, the panel needs to be adjusted. Use the procedure below to adjust the touch panel. IMPORTANT • A commercially available touch-panel pen (or the equivalent) is required to adjust the touch panel. Provide a touch-panel pen before attempting to adjust the touch panel.
Chapter 10 Troubleshooting IMPORTANT If you do not tap the panel within a period of 30 seconds after adjustment of the touch panel ends, the adjustment values will not take effect and the touch panel will return to the state prior to adjustment.
Chapter 10 Troubleshooting 5. Initializing ScanFront Initialize the ScanFront to protect user information when you submit the ScanFront for repairs or when you want to delete the user information because, for example, you are changing the operating location. This initializes all the information registered to the ScanFront, including user information, address books, and job buttons. IMPORTANT • Initializing the ScanFront deletes all registered information. Always back up the data prior to initialization.
Chapter 10 Troubleshooting 5. Confirm the message and press [Yes] to perform initialization, and the scanner will turn OFF. 6. Turn the scanner ON, and set up the scanner again.
Chapter 11 Appendices 1. Specifications................................................. 11-2 Unit Specifications...............................................11-2 Network Specifications........................................11-3 Transfer Destinations ..........................................11-3 AC Adapter (100 to 240 V type) ..........................11-3 Consumable Parts...............................................11-4 External Dimensions ...........................................11-5 2. Index ...
Chapter 11 Appendices 1. Specifications ❏ Unit Specifications Scanning Modes Black and White, Error Diffusion, Text Enhance, Gray, Color, and Auto Color Detection Scanning Resolution (Primary Scan Lines x Secondary Scan Lines) 100 × 100 dpi / 150 × 150 dpi / 200 × 200 dpi 300 × 300 dpi / 400 × 400 dpi / 600 × 600 dpi Scanning Speed (For A4 size page) (ScanFront 300P and Standard Mode of ScanFront 330) ScanFont 300 Black and White Simplex 200 × 200 dpi 30 pages/min. 300 × 300 dpi 30 pages/min.
Chapter 11 Appendices ❏ Network Specifications Color Simplex 150 × 150 dpi 25 pages/min. 200 × 200 dpi 25 pages/min. Duplex 150 × 150 dpi 50 images/min. 200 × 200 dpi 40 images/min. Network Connector RJ-45 (10Base-T/100Base-TX) Interface Hi-Speed USB 2.
Chapter 11 Appendices ❏ Consumable Parts Exchange Roller Kit (product code: 4593B005) Replacement kit for the rollers (feed roller and retard roller) and the document holding guide. (See “Replacing the Rollers and Document Holding Guide” on p. 9-8.) IMPORTANT • Rollers are consumable parts. When the rollers start to wear out, problems such as paper jams and improper document feeding become more likely to occur. If this happens, replace the rollers regardless of the page count.
Chapter 11 Appendices 3.50" (89 mm) 6.34" (161 mm) 11.73" (298 mm) 12.2" (310 mm) ❏ External Dimensions 8.35" (212 mm) 8.66" (220 mm) 11-5 5.
Chapter 11 Appendices 2. Index A C AC Adapter ................................................................. 1-10 Connecting .............................................................. 3-3 Address Copying ..............................................5-26, 6-18, 8-14 Modifying ............................................................. 5-25 New ....................................................5-23, 6-15, 8-11 Address Book Server ..................................................
Chapter 11 Appendices F L Fax Server ................................................................... 6-34 Features ......................................................................... 1-6 Feed Roller .................................................................... 9-6 Feed Selection Lever .................................................... 2-5 Feed Tray ...................................................................... 2-4 File Formats ..............................................
Chapter 11 Appendices S W Safety Instructions ........................................................ 1-2 Scan Settings ...................................................... 5-28, 8-19 Basic Condition Settings ...................................... 5-28 Detailed Settings ................................................... 5-29 Scan Settings (Job Button) .......................................... 6-22 Scan/Delivery Options ................................................
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.
