ColorPASS-Z6000/PS-NX6000 Color Server Installation and Ser vice Guide for Canon color copiers A guide for service technicians Part Number: 45035311
Copyright © 2003 Electronics for Imaging, Inc. and Canon Inc. All rights reserved. This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.
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Contents Preface About this guide About the illustrations in this guide Terminology and conventions Precautions Tools you will need xi xii xii xiii xiv Chapter 1: Introduction Features How the ColorPASS operates Print options User software Fiery WebTools 1-1 1-2 1-3 1-4 1-5 Chapter 2: Preparing for Installation Installation sequence Checking the customer site Setting customer expectations Unpacking the ColorPASS Front and back panels 2-1 2-3 2-4 2-5 2-7 Chapter 3: Connecting the ColorPASS Preliminary
Contents Chapter 4: Service Procedures Overview System software Accessing components Removing the front panel Checking internal connections Restoring and verifying functionality after service Reassembling the system Verifying functionality Removing and replacing boards Copier interface board User interface board Motherboard Removing the motherboard Replacing the motherboard Verifying new motherboard installation and updating the system Replacing parts on the motherboard Motherboard CPU Motherboard battery
Contents Diagnostic tools Copier interface board diagnostics Test E-mail Printing the Test Page 5-22 5-22 5-23 5-25 Appendix A: Specifications Hardware features Networking and connectivity User software Safety and emissions compliance A-1 A-1 A-1 A-1 Appendix B: Replacing top and side plastics Procedures B-1 Index ix
About this guide Preface The Installation and Service Guide is intended for authorized ColorPASS and copier service technicians installing or servicing the ColorPASS. If you are not an authorized service technician, you should not attempt to install or service the ColorPASS. Electronics for Imaging does not warrant the performance if the ColorPASS is installed or serviced by non-authorized personnel.
Preface About the illustrations in this guide The illustrations in this guide reflect the current shipping version of the ColorPASS at the time of publication. Components shown in these illustrations are subject to change. To receive information about any ColorPASS components that do not match the illustrations in this guide, contact your authorized service/support center.
Precautions Precautions Always observe the following general precautions when installing and servicing the ColorPASS: • Report any shipping damage. If there is any evidence of shipping or handling damage to the packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to file a claim, and notify your authorized service/support center. • Never alter an existing network without permission.
Preface • When you unpack the ColorPASS from the carton for the first time, touch a metal area of the copier to discharge the static on your body. • Before you remove the side panel(s) and handle internal components, touch a metal part of the ColorPASS. • Leave new electronic components inside their antistatic bags until you are ready to install them. When you remove components from an antistatic bag, place them on a grounded antistatic surface, component-side up.
1 Features Chapter 1: Introduction The ColorPASS adds computer connectivity and highly efficient Adobe PostScript 3 printing capability to copiers. It is optimized for high-speed network communications, processing, rasterization, and printing of continuous tone color and monochrome pages. Features The ColorPASS, as an integral part of the customer’s printing system, enables users to: • Send images over AppleTalk, TCP/IP, and IPX networks to print on ColorPASS-supported devices.
1 Introduction How the ColorPASS operates The ColorPASS enables the customer to use a copier as a printer and scanner. Users can print to the ColorPASS from networked PCs running Microsoft Windows, from networked Mac OS computers, and from networked UNIX workstations running TCP/IP. The custom-designed boards and system software of the ColorPASS are responsible for efficient image processing and printing controls. The main functions of components and software are described in the following paragraphs.
1 Print options External Devices Print Device ColorPASS Motherboard Parallel Port User Interface Board Networked computers Reset PRI_IDE DVD SEC_IDE Graphics Controller South Bridge 32-bit I/O Controller 33MHz/33-bit HDD North Bridge Memory Controller Copier BIOS Network Interface 10/100 (Not used) Network Interface 10/100/1000 Memory CPU USB PCI Bus 0 Monitor RTC Super I/O DIMM DIMM DIMM DIMM Keyboard and Mouse (Option) PCI 2 PCI-X Bus 2 66MHz/64-bit I/O Bridge 64-bit I/O Cont
1 Introduction User software The following user software is provided on the User Software CD. Adobe PS Printer Driver Enables users to print to the ColorPASS from Windows and Mac OS computers; also supports special ColorPASS and PostScript 3 features. PostScript Printer Description files (PPDs) Files for use with the PostScript printer driver that allow the ColorPASS to appear in popular applications’ Print and Page Setup dialog boxes.
1 User software Color management files ColorSync and ICM color management files that enable users to maintain consistent color from original artwork to the colors displayed on the monitor to the printed output. Color reference files Reference pages that users can print to view the range of colors available on the ColorPASS. For the most predictable color results, refer to these pages when defining colors in applications.
2 Installation sequence Chapter 2: Preparing for Installation This chapter includes the following information: • Summary of the installation sequence • Checking the customer site • Unpacking the ColorPASS • ColorPASS front and back overview Installation sequence Familiarize yourself with this chapter and Chapter 3 of this guide before you attempt an installation. The installation sequence described in this chapter is designed to make your job as easy as possible.
2 Preparing for Installation Copier ColorPASS Check installation requirements and verify site conditions; page 2-3 Unpack the ColorPASS, page 2-5 Mac OS computers PC computers UNIX workstations Initial startup; page 3-1 Connect copier interface cable; page 3-3 Print a Test Page and Configuration page; page 3-4 Network administrator verifies network operation without the ColorPASS connected Network administrator connects the ColorPASS to the network and verifies the connection; see page 3-7 and t
2 Checking the customer site Checking the customer site Before you install the ColorPASS, check site conditions and inform the customer of any installation requirements. Copier model ❑ Is the service mode COPIER>OPTION>REMOTE set to 2? ❑ Is there space near the copier for the ColorPASS? Make sure that there is space for the ColorPASS.
2 Preparing for Installation Network ❑ What is the network cable and connection type? • Unshielded twisted pair for 100/1000BaseT ❑ Is the network connection ready and tested for ColorPASS installation? To verify that the network is functioning before you attach the ColorPASS: • Ask the network administrator to print a document on a shared printer over the network. • Ask the network administrator to verify the computer and network requirements as specified in Quick Start Guide.
2 Unpacking the ColorPASS Unpacking the ColorPASS The ColorPASS is assembled and shipped from the factory in a box that includes all necessary cables and documentation, as shown in Figure 2-2 on page 2-6. TO UNPACK THE 1. C OLOR PASS Open the box and remove the packing material. You may want to save the original boxes and packing materials if you need to transport the ColorPASS at a later date. 2. Remove the contents from the top container. Inspect the contents for visible damage.
2 Preparing for Installation Power cable(s) Media package ColorPASS F IGURE 2-2 2-6 Contents of ColorPASS shipping box Copier interface cable
2 Front and back panels Front and back panels After unpacking the ColorPASS, familiarize yourself with the front and back panels before you connect it to the copier.
3 Preliminary checkout After you unpack or service the ColorPASS, power on the system and allow it to start completely before you connect the ColorPASS to the copier and the network. Chapter 3: Connecting the ColorPASS Preliminary checkout The following procedure describes how to connect power and start the ColorPASS. TO CONNECT POWER AND START THE 1. C OLOR PASS Connect one end of the AC power cable to the power connector at the back of the ColorPASS and the other end to a wall power outlet.
3 Connecting the ColorPASS 3. Power on the ColorPASS by pressing the power button on the front panel. The power supply automatically senses the correct voltage. Allow startup to proceed without interruption. Do not press any buttons on the Control Panel while the system is starting. Power button F IGURE 3-3 4. Powering on the ColorPASS Wait for the ColorPASS to reach the Idle screen to confirm that the ColorPASS is operating properly.
3 Connecting to the copier Connecting to the copier After completing the preliminary checkout, connect the ColorPASS to the copier. The ColorPASS communicates with the copier through a cable from the ColorPASS copier interface board to the interface port on the copier. TO CONNECT TO THE COPIER 1. Power off the copier. Check with the network administrator or supervisor before powering off the copier. 2.
3 Connecting the ColorPASS Verifying the connection After you connect the ColorPASS to the copier, print the Test Page and the Configuration page to verify that the connection between the ColorPASS and the copier is good. Printing the Test Page and Configuration page Before connecting the ColorPASS to the network, print the Test Page and the Configuration page. • Test Page—printing the Test Page verifies that all the components of the ColorPASS-to-copier interface are working.
3 Verifying the connection TO PRINT THE T EST P AGE 1. Power on the copier and allow it to warm up. 2. Power on the ColorPASS using the power button on the front panel (see page 3-1). 3. Make sure that the copier is not in use and that the Info screen on the ColorPASS Control Panel reads Idle. 4. Make sure the Service Mode COPIER>OPTION>REMOTE on the copier is set to “2.” 5. At the Idle screen, press the Menu button once (see “Using the Control Panel” on page 3-9). The Functions menu appears.
3 Connecting the ColorPASS TO PRINT A C ONFIGURATION PAGE 1. Power on the copier and allow it to warm up. 2. Make sure the Service Mode COPIER>OPTION>REMOTE on the copier is set to “2.” 3. Power on the ColorPASS by pressing the power button on the front panel (see page 3-1). 4. At the Idle screen, press the Menu button once (see “Using the Control Panel” on page 3-9). The Functions menu appears. Print Pages Scan Job Suspend Printing Resume Printing Functions 5.
3 Installing additional options Installing additional options If the customer has purchased additional options, install those before connecting the ColorPASS to the network. For installation instructions, see the documentation included in each option kit. After installing options, print the Test Page to verify that the system is operating properly. Checking the installation at each stage makes it easier to pinpoint the cause of problems should they occur.
3 Connecting the ColorPASS TO CONNECT A TWISTED PAIR CABLE Twisted pair (unshielded twisted pair cable for 100/1000BaseT) uses an RJ-45 connector that connects to the back of the ColorPASS (see Figure 3-5 on page 3-7). 1. Shut down and power off the ColorPASS before connecting it to any network device (see page 3-16). 2. Power off the copier. 3. Connect the network cable to the upper RJ-45 network connector on the back of the ColorPASS.
3 Using the Control Panel Using the Control Panel Once you install the ColorPASS and verify that it powers up correctly, you can use the Control Panel to access and monitor different functions. The current status of the ColorPASS and Setup information are displayed in the ColorPASS display window. Activity can be monitored in the display window, and functions of the ColorPASS (such as printing a Test Page and installing or updating system software) can be controlled using the buttons on the Control Panel.
3 Connecting the ColorPASS Activity light The activity light indicates current activity. If the light is: Flashing or solid red An error has caused printing to be disabled. The activity light also flashes red briefly during startup. Solid green The ColorPASS is idle or starting up. Flashing green The ColorPASS is processing or printing a job. No light The ColorPASS is powered off.
3 Using the Control Panel Control Panel screens and icons When the ColorPASS is in Print mode, you can press the Menu button to cycle through four screens: three status screens (Info, RIP, and Print) and the Functions menu. When the ColorPASS is idle, pressing the Menu button cycles between the Info screen and the Functions menu. The bottom line of the screen displays the name of the current screen with the icon for that screen highlighted.
3 Connecting the ColorPASS The display window screens and icons are: Alert Status If a problem occurs during printing or processing, the Alert Status screen is activated, displaying an error message. For information on user error messages, see the Job Management Guide. Print Status When the ColorPASS is printing, the Print Status screen is activated. This screen displays the following: Cancel Job—Press the top line selection button to cancel the job currently printing.
3 Using the Control Panel Info Status The Info Status screen displays information about the server’s current activity and software version. This screen is always active, and it appears in the display window when no other screen is selected. It displays the following information: Server Name—The ColorPASS name as it is configured in Setup. Status—The current status of the ColorPASS. Status messages include: Idle, Initializing, Busy, Processing, or Printing.
3 Connecting the ColorPASS Functions menu The Functions menu allows you to perform a variety of administrative functions that do not affect the print jobs of other users. Use the Up and Down buttons to scroll through the list of functions. Press the line selection button next to the function you want to select. The following functions are available from the Functions menu: Print Pages—Enables you to print special pages from the ColorPASS.
3 Using the Control Panel Resume Printing—Reestablishes communication between the copier and the ColorPASS so that the system continues processing and printing jobs following Suspend Printing. Shut Down—Provides three ways to shut down the ColorPASS: • Restart Server (soft reset)—Resets the server software but does not reboot the entire system. Network access to the ColorPASS is temporarily interrupted and all currently processing jobs are aborted (see page 3-17).
3 Connecting the ColorPASS Shutting down and restarting The ColorPASS will probably be left on all the time at the customer site. Remember that when the ColorPASS is powered off, network access to the copier is interrupted. Shut down the ColorPASS when you need to service it or the copier, and before you remove or attach any cables to the ColorPASS. Shut down the ColorPASS before changing the copier’s toner cartridge in order to prevent the fan from drawing toner into the ColorPASS.
3 Shutting down and restarting TO RESTART THE 1. C OLOR PASS If the ColorPASS is already on, make sure it is not receiving, processing, or printing a document. When Printing or Ripping appears on the Control Panel, the ColorPASS is currently processing a print job. Wait until the job is complete and Idle is displayed in the Info screen. 2. Press the Menu button once, select Shut Down from the Functions menu, and then select Restart Server. Allow the system to restart.
4 Overview Chapter 4: Service Procedures Generally, the ColorPASS requires no regular service or maintenance. Use the procedures in this chapter to inspect, remove, reseat, and replace major hardware components, as well as install system software.
4 Service Procedures Key 1. Front panel 2. User interface board 3. DVD drive 4. DVD drive ribbon cable 5. Power, reset, and speaker cables 6. HDD bracket 7. Side panel (left) 8. HDD 9. HDD ribbon cable 10. Board extender 11. Copier interface board 12. CPU cooling assembly 13. Battery 14. Motherboard 15. CPU 16. DIMMs 17. UIB cable 18. Fan 19. Board guide 20. Chassis 21.
4 Accessing components Accessing components The ColorPASS includes three removable panels: right and left side panels and the front panel. (You do not need to remove the top panel in order to access other components. To replace the top panel, see page B-1.) To remove the front panel, first remove the right and left side panels.
4 Service Procedures TO SHUT DOWN THE C OLOR PASS Always verify that the ColorPASS is not in use before you shut it down. 1. Make sure that the Info screen reads Idle. When Printing or Ripping appears on the Control Panel, the ColorPASS is currently processing a job. Idle appears in the Info screen when the ColorPASS is finished processing the job. 2. At the Idle screen, press the Menu button once to display the Functions menu. 3. Scroll to select Shut Down from the Functions menu.
4 Accessing components TO OPEN THE C OLOR PASS 1. Make sure you have powered off the ColorPASS (see page 4-4) and removed all the cables from the back panel. 2. Place the ColorPASS in its normal operating position on a flat, antistatic surface. Attach an ESD wrist strap before handling internal parts (see “Precautions” on page xiii). 3.
4 Service Procedures Left side panel Screws F IGURE 4-2 4-6 Removing the left side panel
4 Accessing components The ColorPASS is shipped from the factory with a standard board configuration, as shown in Figure 4-3. If optional components are installed, see the documentation included in each option kit. N OTE : To service components inside the chassis, position the ColorPASS so that it is resting on its side and the components inside the chassis are facing up.
4 Service Procedures Removing the front panel You need to remove the front panel in order to remove the following components: • Control Panel buttons • Jewel • Reset and power switches and cables • Speaker • UIB (user interface board) • UIB cable • DVD drive • Motherboard (To remove the motherboard, you need to slide the DVD drive a few inches out the front of the chassis.
4 Accessing components TO REMOVE THE FRONT PANEL 1. Make sure the ColorPASS is standing in its normal operating position. 2. Shut down the ColorPASS (see page 4-4). 3. Remove the left and right side panels (see page 4-5). 4. Bend the front panel tabs outward to release them from the slots in the chassis. 5. Rotate the front panel away from the chassis. Take care when rotating the front panel away from the chassis, as the power, reset, and speaker cables are still connected to the front panel.
4 Service Procedures TO REPLACE THE FRONT PANEL 1. Make sure the Control Panel buttons are attached to the user interface board (see page 4-55). 2.
4 Checking internal connections Checking internal connections The most common causes of hardware problems are faulty and loose connections. Before you conclude that any board or component has failed, remove, inspect, and reseat all appropriate connections, and then check whether the problem still occurs. TO CHECK BOARD AND CABLE CONNECTIONS N OTE : Follow standard ESD precautions while servicing internal components. 1.
4 Service Procedures 2 1d 4 1c 6 3 5 1b 1a 7 N OTE : Power supply and copier interface board are not shown. N OTE : Detail of power and reset cable connections. Cable key From To 1. Power supply cable Power supply a. 4-pin connector—CPU power (P2) b. 20-pin connector—Motherboard power (P1) c. 4-pin connector—DVD drive d. 4-pin connector—HDD 2. Front panel fan cable Front panel fan Motherboard connector FAN3 3.
4 Checking internal connections TO CHECK MOTHERBOARD 1. DIMM CONNECTIONS Check that all DIMMs are locked. If any DIMMs are loose, release and reseat them. The DIMMs on the motherboard are held in place by levers at each end. 2. To release a DIMM, push outward on the levers on each side of the DIMM. DIMM Lever Lever Socket notch F IGURE 4-7 DIMM notch DIMM and socket 3. Pull the DIMM straight out of the socket. 4.
4 Service Procedures Restoring and verifying functionality after service Conclude your inspection and service by reassembling and verifying the ColorPASS. Reassembling the system Use the following procedure to reassemble the ColorPASS after inspection or service. TO REASSEMBLE THE C OLOR PASS 1. Make sure the ColorPASS is standing in its normal operating position. 2. If you removed the front panel, replace it (see page 4-10). 3.
4 Restoring and verifying functionality after service Left side panel Round corner on chassis Screws F IGURE 4-8 Replacing the left side panel 4-15
4 Service Procedures Verifying functionality Before you leave the customer site, make sure you have completed the steps outlined in Figure 4-9. If you are unable to complete a step, determine the reason and correct the problem before continuing. For more information, see Chapter 5 “Troubleshooting.” Power on and check startup. See “To connect power and start the ColorPASS” on page 3-1. Connect the ColorPASS to the copier. See “Connecting to the copier” on page 3-3.
4 Removing and replacing boards Removing and replacing boards This section includes procedures for removing and replacing the following boards: • Copier interface board • User interface board • Motherboard For information on installing option boards, see the separate installation instructions provided with those boards. Copier interface board The copier interface board (see Figure 4-10) provides the print interface between the ColorPASS and the copier.
4 Service Procedures TO REMOVE THE COPIER INTERFACE BOARD 1. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 2. Make sure the copier interface cable is removed from the back of the ColorPASS. 3. Remove the board mounting bracket screw from back panel slot 3. 4. Remove the reusable tie wrap that attaches the board extender to the board guide. Do not cut the tie wrap. Squeeze the tab to unlock it, and then open it completely and remove it.
4 Removing and replacing boards User interface board The user interface board provides the interface between the ColorPASS and the user. The front of the UIB contains circuitry for the following: • Activity lights (1 green and 1 red LED) • Display window (LCD) • Four line selection buttons • Up and Down buttons • Menu button • Jewel lights The UIB cable routes from a connector on the back of the user interface board to connector J20 on the motherboard (see Figure 4-6 on page 4-12).
4 Service Procedures TO REMOVE THE USER INTERFACE BOARD N OTE : The UIB is attached to a removable bracket. You do not need to remove the bracket when removing or replacing the UIB. 1. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 2. Remove the front panel from the chassis (see page 4-9). 3. Remove three of the four screws that secure the UIB to the media bracket. 4. While supporting the UIB, remove the fourth screw.
4 Removing and replacing boards TO REPLACE THE USER INTERFACE BOARD 1. Attach the UIB cable to the connector on the UIB. Make sure the connector levers close securely around the cable connector. 2. Place the UIB against the bracket and align the mounting holes with the four mounting posts (see Figure 4-12 on page 4-20). 3. Replace the four screws that secure the UIB to the bracket (see Figure 4-12 on page 4-20). Make sure you use the same screws you removed earlier. 4.
4 Service Procedures Service Procedures Motherboard 4 The motherboard has one Intel Pentium 4 2GHz CPU that controls the image data transferred to and from the copier interface board. The motherboard also controls HDD functions and the communication between the ColorPASS and external devices. The motherboard has 4 DIMM sockets. Two sockets contain a 128MB DIMM, for a total of 256MB of memory (see Figure 4-18 on page 4-34).
4 Motherboard Key 1. Keyboard/mouse (option) 2. USB connectors (ES-1000) 3. Parallel port (dongle); COM ports (male = ED-100; female = optional monitor) 4. 10/100/1000BaseT Ethernet port 5. Not used 6. CPU, heatsink, and CPU fan 7. Empty (PCI1) 8. Copier int. board (PCI2) 9. Empty (PCI3) 10. Empty (PCI4) 11. Empty (PCI5) 12. CPU power (P2) 13. CPU fan power (FAN1 or FAN4) 14. Battery (BT1) 15. DIMM1 16. DIMM2 17. DIMM3 18. DIMM4 19. Motherboard power (P1) 20. UIB cable (JP20) 21. BIOS chip (U27) 22.
4 Service Procedures TO REMOVE BOARDS AND CABLES FROM THE MOTHERBOARD 1. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 2. Remove the front panel (see page 4-8). 3. Remove the following board(s) from the motherboard: • Copier interface board in motherboard connector PCI2 (see page 4-18) To remove a board, remove its mounting bracket screw(s), grasp the board at the front and back edge and gently pull it straight out of its connector on the motherboard.
4 Motherboard TO REMOVE THE MOTHERBOARD N OTE : This procedure assumes that you have already performed the procedure “To remove boards and cables from the motherboard” on page 4-24. 1. If you are replacing the motherboard with a new motherboard, remove the following from the motherboard: • DIMM(s) (page 4-35) • CPU (page 4-36) 2. Slide the DVD drive a few inches out of the front of the chassis (see Figure 4-29 on page 4-52).
4 Service Procedures Replacing the motherboard Follow the procedures in this section to replace the motherboard. Failure to follow the instructions in this section may corrupt the system (not easily repaired in the field). If you are installing a new motherboard: • Transfer the DIMM(s) and CPU from the old motherboard onto the new motherboard. • BIOS chips are not interchangeable. Do not transfer the BIOS chip from the old motherboard onto the new motherboard. Doing so can damage the ColorPASS.
4 Motherboard TO REPLACE THE MOTHERBOARD 1. Slide the DVD drive a few inches out the front of the chassis (see Figure 4-29 on page 4-52). 2. Install the motherboard in the chassis. Angle the motherboard so the back panel connectors on the motherboard fit into the cutouts in the back of the chassis (see Figure 4-16 on page 4-25). 3. Align the mounting holes on the motherboard with the standoffs located in the base of the chassis. 4.
4 Service Procedures TO REPLACE BOARDS AND CABLES 1. Replace the following cables to the motherboard: • CPU power cable (4-pin, P2) • Motherboard power cable (20-pin, P1) • UIB ribbon cable (JP20) • DVD drive ribbon cable (SEC_IDE) • HDD ribbon cable (PRI_IDE) N OTE : The HDD ribbon cable has two sections. Make sure to connect the longer section of the cable to the motherboard and the shorter section to the HDD. Also, make sure not to switch the DVD drive and HDD ribbon cables.
4 Motherboard Verifying new motherboard installation and updating the system After you install a new motherboard and reassemble the system, you need to: • Verify the new motherboard installation in Service Mode (requires the dongle shipped with the new motherboard). Service Mode is a temporary state that allows you, before updating the system, to verify that installing a new motherboard solves a problem with the ColorPASS (For reasons to install a new motherboard, see Chapter 5, “Troubleshooting.
4 Service Procedures Entering Service Mode Use the following procedure after installing a new motherboard to verify that the system functions properly. TO ENTER S ERVICE M ODE 1. AND VERIFY THE SYSTEM Unpack the dongle that shipped with the new motherboard and connect it to the parallel port on the back panel (see Figure 4-17). Remove any other dongle that may be connected to the parallel port and set it aside. Tighten the two screws on the dongle to secure it to the parallel port.
4 Motherboard 2. Power on the ColorPASS. When the following screen displays, the ColorPASS is in Service Mode. Server Name Service Mode 57044MB Info X.0 3. Connect the ColorPASS to the copier and print the Test Page (see page 3-4). 4. Connect the ColorPASS to the network. Have the network administrator and download a print job over the network (see the Configuration Guide).
4 Service Procedures Updating the system After you have verified that the system functions properly with the new motherboard, you must update the system by performing the following procedure. N OTE : The following procedure assumes that the ColorPASS is fully assembled, powered on, verified (see page 4-29), requires an update, and has the correct dongle attached. TO UPDATE THE SYSTEM 1. Insert the Restore/Update Server Software CD in the DVD drive. 2. Shut down the ColorPASS (see page 4-4). 3.
4 Motherboard 7. At the message “Update Complete!” select OK. 8. Scroll to Exit and select OK. 9. At the message “Remove CD and recycle power,” remove the CD and shut down the ColorPASS (see page 4-4). 10. Remove the dongle and mark it “used” by peeling off the circle on the label. Reinstall any dongle previously removed. The new motherboard is now updated and cannot be used in another system. 11. Power on the ColorPASS using the power button on the front panel and allow the system to reach Idle.
4 Service Procedures Replacing parts on the motherboard This section describes how to remove and replace the DIMM, CPU, and battery on the motherboard. Before performing any of these procedures, shut down and open the ColorPASS (see page 4-4 and page 4-5). DIMMs The motherboard has four DIMM sockets (DIMM 1–DIMM 4).
4 Motherboard TO REPLACE A 1. DIMM To release a DIMM, push outward on the levers on each side of the DIMM. DIMM Lever Lever Socket notch DIMM notch F IGURE 4-19 Releasing a DIMM 2. Pull the DIMM straight out of the socket. 3. To replace a DIMM, insert the DIMM straight into the socket and close the levers at each side to lock it into place. N OTE : The socket is keyed so that the DIMM fits only one way. (See notches in the figure above.
4 Service Procedures Motherboard CPU The CPU is installed in a Zero Insertion Force (ZIF) socket on the motherboard. Before removing the CPU from its socket, disconnect the CPU fan cable from the motherboard and remove the cooling assembly from the CPU socket (see page 4-37). The CPU cooling assembly consists of a fan, a clamp, a heatsink, and a bracket.
4 Motherboard TO REMOVE A CPU 1. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 2. Position the ColorPASS so that it is laying on its side and the components inside the chassis are facing up. 3. Remove the CPU fan cable from motherboard connector FAN1 or FAN4. 4. Remove the CPU cooling assembly: Be aware that both the cooling assembly and the CPU may be very hot. You may have to let the components cool before attempting to remove them.
4 Service Procedures TO REPLACE A CPU 1. Raise the socket lever. 2. Insert the CPU into the socket. Make sure you align the arrow indicating pin 1 on the CPU with pin 1 in the CPU socket (see Figure 4-21). 3. Lower the socket lever to secure the CPU.
4 Motherboard 4. Replace the CPU cooling assembly: • Make sure the levers on the clamp are in the open position (spine up). Lever open Lever open • Align the heatsink so that the fan cable is near motherboard connectors FAN1 and FAN4. Clamp Hooks (2 of 4) • Place the heatsink on the CPU and inside the bracket. Make sure the heatsink is fully seated in the bracket on all sides. Heatsink Bracket • Press down on the clamp until all four hooks engage the slots in the bracket.
4 Service Procedures Motherboard battery The battery on the motherboard is located at BT1. To replace it, use a 3V manganese dioxide lithium coin cell battery (Sony® CR2032 or equivalent). CAUTION: There is danger of explosion if the battery is replaced with the incorrect type. Replace only with the same type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
4 Motherboard Motherboard jumpers The following table shows the factory default configuration for specific motherboard jumpers. No other jumpers are used. Jumper configurations should not be changed. Jumper Jumper area JP1 1 2 JP9 1 2 JP10 1 2 JP24 1 2 Description (default configuration) Open • Clear CMOS and password. Normal operation = no jumper installed. Closed • PCI/PCI-X mode (PCI Bus 1/Slot 1) Normal operation = PCI mode enabled; jumper installed. This setting should not be changed.
4 Service Procedures Fan A fan mounted inside the ColorPASS chassis draws air into the ColorPASS to cool components. The fan runs continuously when the system is on. You should hear the fan start as soon as you power on the ColorPASS. If you do not hear the fan, there may be a faulty power connection (see “To check board and cable connections” on page 4-11). The following procedures describe how to remove and replace the fan. TO REMOVE THE FAN 1. Shut down and open the ColorPASS (see page 4-4). 2.
4 Power supply Power supply The fan-cooled 350-watt power supply has an automatic input voltage selection circuit. The input voltages are 90-135VAC and 180-265VAC. Checking voltages You can check power supply functionality using a multimeter at the power cable connectors supplying power to the motherboard, CPU, HDD, and DVD drive. Test voltages on the connectors of the power supply cables, not on the board or component connectors. The following table describes the power connectors. .
4 Service Procedures Removing and replacing the power supply This section describes how to remove and replace the power supply. TO REMOVE THE POWER SUPPLY 1. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 2. Remove the 4-pin power cable from the HDD. 3. Remove the 4-pin power cable from the DVD drive. 4. Remove the 20-pin motherboard power cable from motherboard connector P1. 5. Remove the 4-pin CPU power cable from motherboard connector P2. 6.
4 Power supply 7. Locate the reusable tie wrap you removed earlier and use it to attach the loose section of the power cable to the chassis support beam (see Figure 4-24 on page 4-45). Gather the cable against the support beam with the tie wrap, and then thread the tie wrap to secure the cable. 8. Reassemble the ColorPASS (see page 4-14) and verify its functionality (see page 4-16).
4 Service Procedures Hard disk drive The factory-installed HDD is formatted and loaded with system software, network drivers, and printer fonts. The HDD is also used to store spooled print jobs. Available space on the HDD is displayed on the Control Panel. If you replace the HDD with a new one, you will need to install system software on the new HDD. (Spare HDDs are shipped without system software installed.) Do not replace the HDD and the motherboard at the same time.
4 Hard disk drive Motherboard Front panel DVD drive HDD bracket HDD F IGURE 4-25 ColorPASS HDD The HDD is mounted inside a bracket below the DVD drive. If you are replacing the HDD with a new one, you will need: • The appropriate system software and documentation for the ColorPASS you are servicing. • A compatible version of the user software for the networked computers that will be printing to the ColorPASS.
4 Service Procedures TO REMOVE THE HDD 1. If you are removing the HDD in order to install a new drive, first give the network administrator the opportunity to print the Job Log and to save any custom simulations. Also, print the Configuration Page and the Font List from the Functions menu (if possible; see page 4-59 for a detailed description). 2. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 3. Remove the 4-pin power supply cable from the HDD. 4.
4 Hard disk drive 6. Remove the four screws that attach the HDD to the HDD bracket. (See Figure 4-27.) Screw (1 of 4) HDD HDD bracket F IGURE 4-27 Removing the HDD from the HDD bracket 7. Remove the HDD from the HDD bracket and place it in an antistatic bag. Do not unscrew the screws on the HDD cover. Loosening these HDD screws will break the seal and void the HDD warranty.
4 Service Procedures TO REPLACE THE HDD N OTE : Do not install a new HDD and a new motherboard at the same time. If you suspect that the ColorPASS needs a new HDD and a new motherboard, first install the new HDD and install system software. Then install a new motherboard and perform the system update procedure (see page 4-26 and page 4-29). 1. If you are installing a new HDD, unpack the drive. Do not drop, jar, or bump the HDD.
4 DVD drive DVD drive The DVD drive is mounted in an enclosure inside the chassis above the HDD. The DVD drive is used to install system software onto the HDD.
4 Service Procedures TO REMOVE THE DVD DRIVE 1. Shut down and open the ColorPASS (see page 4-4 and page 4-5). 2. Remove the front panel (see page 4-8). 3. Remove the 4-pin power supply cable from the DVD drive. 4. Remove the DVD drive ribbon cable from the DVD drive by pulling the connector (not the cable) straight out. 5. Press the latches on the sides of the DVD drive and slide the DVD drive out the front of the chassis. Make sure not to damage the EMI gasket around the DVD enclosure.
4 DVD drive TO REPLACE THE 1. DVD DRIVE If you are installing a new DVD drive, remove the guide rails from the old DVD drive and install them on the new drive. Guide rail (1 of 2) Screw (1 of 4) F IGURE 4-30 Exploded view of the DVD drive 2. Align the DVD drive with its slot in the front of the chassis (see Figure 4-29 on page 4-52). 3. Slide the DVD drive into the chassis until the latches click into place. Make sure not to damage the EMI gasket around the DVD enclosure. 4.
4 Service Procedures Jewel Some upgrades or product modifications may require you to replace the jewel on the front panel. The following procedure describes how to replace the jewel. Jewel F IGURE 4-31 Front panel jewel TO REPLACE FRONT PANEL JEWEL 1. Remove the front panel (see page 4-9). 2. From the back of the front panel, push the jewel out through its slot in the front panel. 3. From the front of the panel, place the new jewel in the slot and press down until it snaps into place.
4 Control Panel buttons Control Panel buttons The Control Panel buttons attach directly to the front of the UIB and extend through channels in the front panel. When correctly positioned, the buttons make contact with the button pads on the front of the UIB and provide users with manual status and control capability from the Control Panel. TO REPLACE C ONTROL P ANEL BUTTONS 1. Remove the front panel (see page 4-9). 2. Attach the buttons to the UIB.
4 Service Procedures System software service System software resides on the HDD and is backed up the first time you power on the ColorPASS from the factory. If necessary, you can restore the backup using the Restore system option on the Restore/Update Server Software CD. This option allows you to restore system software to the default configuration.
4 System software service • Compatibility—When upgrading the system software, make sure the latest user software is installed onto all computers that print to the ColorPASS. Using incompatible versions of the system and user software may result in system problems. Restoring backup system software Restoring backup system software returns the system to its default configuration and is useful for troubleshooting system problems.
4 Service Procedures 5. Select Restore system from the following menu. Select Option: Restore system OK Press the 4th line selection button Restore/Update CD Select Option: Update system Not used in this procedure OK Restore/Update CD 6. When the message “All date will be deleted. Continue?” appears on the Control Panel, make sure “Yes” is displayed, and then select OK. The restore backup process begins immediately. The Control Panel displays screens indicating that the software is being restored.
4 System software service Installing system software The System Software CDs include the system software and fonts. Use the System Software CDs when: • You replace the HDD • You upgrade to a more recent version of the system software • Restore Backup fails • You change languages System software installation takes approximately 30 minutes.
4 Service Procedures 5. When the following screen appears, make sure “Yes” is displayed and then select OK. All data will be deleted. Continue? Yes OK Select Install XPe The installation process begins immediately. Allow the ColorPASS to proceed without interruption. This segment takes approximately 3 to 5 minutes. 6. At the message “To complete installation, insert CD 2 and recycle power,” remove CD 1 and insert CD 2. Power off the system by holding down the power button for up to 8 seconds.
5 The Troubleshooting process Chapter 5: Troubleshooting This chapter identifies the source of common problems that may occur with the ColorPASS and suggests ways of correcting them. The Troubleshooting process The ColorPASS is a server for copiers, and is generally part of a configuration like the one shown below.
5 Troubleshooting Preliminary on-site checkout Most problems with the ColorPASS are caused by loose board or cable connections; therefore, this section describes the quick checks you can do to locate and fix obvious problems. This section first describes how to eliminate any problems with external connections to the back of the ColorPASS, and then addresses checking internal board and cable connections. It is a good idea to check external and internal connections before replacing any components.
5 Preliminary on-site checkout Checking external connections Before removing the side and front panel of the ColorPASS to check internal components, first eliminate the most obvious sources of problems. Make sure that: • All interface cables to the system are plugged into the proper connectors on the back panel of the ColorPASS (see Figure 5-2). • The power cable is plugged into the wall power outlet. • The LED on the network connector is blinking to indicate network activity.
5 Troubleshooting Checking internal components To check the internal components, you must remove the side and front panels of the ColorPASS. Before you remove the ColorPASS’s panels, be aware of the safety precautions you should take when handling the ColorPASS. Use ESD precautions when handling printed circuit boards and electronic components. To review the safety precautions, see “Precautions” on page xiii. Use the guidelines in Chapter 4, “Service Procedures.
5 Preliminary on-site checkout Inspecting the system If your initial checks of the cable and board connections do not fix the problem, you may need to inspect the system on a component-by-component basis, as described in Table 5-1. A comprehensive inspection allows you to verify that each hardware component is properly installed and configured, and helps you avoid replacing expensive components unnecessarily.
5 Troubleshooting T ABLE 5-1 Verifying the system Conditions to verify • All replaceable parts are: Part and additional page references Chassis • Present • Properly aligned • Installed securely • Installed on the appropriate site • The correct part for the system • Properly configured, if configurable (such as HDD jumper) • Appear undamaged • Chassis and contents have not been tampered with (no unauthorized additions or changes have been made) • Chassis does not contain any foreign objects • Motherboa
5 Preliminary on-site checkout T ABLE 5-1 Verifying the system Conditions to verify Part and additional page references CPU is: CPU with cooling assembly, page 4-36 • Present • Well-seated • Appears undamaged The CPU cooling unit is: • Well-aligned • Firmly attached Fan is: Front panel fan, page 4-42 • Properly positioned (not backwards) • Installed in the correct connector • Fan, fan cable, cable connector, and mating connector appear undamaged The power supply required is: Power supply, page 4
5 Troubleshooting T ABLE 5-1 Verifying the system Conditions to verify Part and additional page references The HDD required is: Hard disk drive (HDD), page 4-46 • Present • Correctly installed • Appears undamaged • Jumpered as the master (primary) according to label HDD ribbon cable is: • Present • Firmly connected in the motherboard’s PRI_IDE (Primary IDE) connector • Appears undamaged The drive required is: • Present • Correctly installed • Appears undamaged • Jumpered as the master (secondary) ac
5 Preliminary on-site checkout T ABLE 5-1 Verifying the system Conditions to verify Part and additional page references Each cable required: UIB cable, page 4-12 • Is present • Is installed in the correct connector • Is well-seated • Appears undamaged (including connectors) HDD ribbon cable, page 4-12 Copier interface cable, page 3-3 DVD drive ribbon cable, page 4-12 Power cable(s), page 2-6 5-9
5 Troubleshooting T ABLE 5-1 Verifying the system Conditions to verify Part and additional page references If included in the system, the required mouse, monitor, and keyboard are present and appear undamaged. For items below, see the document included with the FACI kit, if applicable.
5 Preliminary on-site checkout Normal startup sequence When you power on or reboot the ColorPASS, the system runs the following startup routine on the Control Panel. The routine takes approximately 2-5 minutes to reach the Idle screen. If the system hangs or data is missing during the startup sequence, note the screen displayed and then check Figure 5-3 on page 5-11 for the possible problems and suggested actions. Code in motherboard BIOS tests, initializes, and configures areas on the motherboard.
5 Troubleshooting Error messages and conditions To address specific error messages or conditions, see Table 5-2 on page 5-13. Use the table to locate the problem or symptom you want to fix, read about the possible causes, and then perform the suggested actions to solve the problem. N OTE : Do not replace the HDD and the motherboard at the same time. Doing so in the wrong order, and without updating the system, will cause the system to not function.
5 Error messages and conditions T ABLE 5-2 ColorPASS error messages and conditions Symptom Possible cause Suggested action Beep codes 1 short beep at startup BIOS has passed its self-diagnostics. 6 beeps at startup Bad or missing DIMM(s). (5 short beeps followed by 1 long beeps) No action necessary. Check for missing or faulty DIMM and reseat the DIMM to remove any oxidation on the connector (see page 4-34). N OTE : Any other multi-beep pattern may indicate a hardware failure on the motherboard.
5 Troubleshooting T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Startup (cont.) System stops responding at this screen (the version string at the base of the screen is not displayed). If the system hangs with the version string not displayed, the code resident on the user interface board has most likely been corrupted. Possibly one of the following: • Missing or faulty DIMM(s) xx.xx.xx System stops responding at this screen. 1.
5 Error messages and conditions T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Startup (cont.) Possibly one of the following: Booting ....... • Corrupt system software xx.xx.xx • Faulty HDD Server Name Please wait... 54744MB Info • Faulty motherboard 1. Recheck all cables and connections. 2. If the problem persists, restore backup system software (see page 4-57). 3. If the problem persists, reinstall system software (see page 4-59).
5 Troubleshooting T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Control Panel Messages (cont.) System hangs with Creating backup on the Control Panel. Possibly one of the following: • Lost communication with HDD during startup after installing system software and selecting language. This could be caused by: –Faulty HDD ribbon cable –Faulty HDD –Corrupt system software 1. Wait several more minutes to make sure the system is actually hanging.
5 Error messages and conditions T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action DVD drive Possibly one of the following: DVD drive is not responding, cannot be • A CD is stuck in the located, or the busy LED DVD drive on the drive remains lit. • Cable connections to the DVD drive are loose or ribbon cable is faulty • DVD drive is faulty • Motherboard is faulty 1.
5 Troubleshooting T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Network Keep in mind the following if you suspect a network problem: • If the ColorPASS does not appear in the list of printers on the network, there may be another device on the network with the same Ethernet hardware address.
5 Error messages and conditions T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Network (cont.) Possibly one of the following: System starts up slowly then displays one or more • Network cable or connection DHCP error messages on is faulty the Control Panel. • Network is faulty • System searches for a nonexistent DHCP server because DHCP is enabled by default on the ColorPASS, but the customer’s network is not using DHCP.
5 Troubleshooting T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Printing N OTE : Intermittent print quality and color quality problems are difficult to trace. Before you try to troubleshoot print quality problems, print a color test page to make sure that the copier does not need servicing or adjusting. Test Page fails to print. The copier is not ready to print The connection between the ColorPASS and the copier is faulty.
5 Error messages and conditions T ABLE 5-2 ColorPASS error messages and conditions (Continued) Symptom Possible cause Suggested action Printing (cont.) A print job stalls or stops after one or a few pages. Possibly one of the following: • A PostScript or application error • System software is corrupted 1. Cancel the ColorPASS print job. 2. If this fails to clear the problem, reboot the ColorPASS (see page 3-17). 3.
5 Troubleshooting Diagnostic tools Additional diagnostic tools are available through the ColorPASS Functions menu. These include copier interface board diagnostics, E-mail log diagnostics, and printing a Test Page. Copier interface board diagnostics If you suspect that there may be a problem with the copier interface board (for example, the quality of print output is poor), you can run the Test I/F board diagnostics to make sure the copier interface board is installed properly.
5 Diagnostic tools Test E-mail This diagnostic tool allows you to perform a quick test of the ColorPASS E-mail feature without actually having to scan a document off the copier glass and e-mail it over a network. Test E-mail diagnostic causes the system to send an e-mail to itself. You review the results of the test by printing an E-mail log through the Functions menu. N OTE : E-mail services need to be enabled for this diagnostic to be available. For more information, see the Configuration Guide.
5 Troubleshooting 4. To print the E-mail Log, press the Menu button once (see “Using the Control Panel” on page 3-9). The Functions menu appears. Print Pages Scan Job Suspend Printing Resume Printing Functions Use the Up and Down buttons to scroll through these options. Use the line selection buttons to the right to select Print Pages. Shut Down Clear Server Run Setup Run Diagnostics Functions 5. Press the line selection button to the right of Print Pages, and then scroll to select E-mail Log.
5 Diagnostic tools Printing the Test Page Once you have connected the ColorPASS to the copier, you should print the Test Page to verify that the interface between the copier and the ColorPASS is working properly. The Test Page is a file that resides on the HDD and is printed to the copier using the settings configured in Setup. TO PRINT THE T EST P AGE 1. Power on the copier and allow it to warm up. 2. At the Idle screen, press the Menu button once (see “Using the Control Panel” on page 3-9).
A Hardware features Appendix A: Specifications This appendix provides an overview of ColorPASS features.
B Procedures This appendix describes how to replace the top panel and the plastic piece of a side panel on the ColorPASS. Appendix B: Replacing top and side plastics Procedures You may need to replace the top panel or the plastic piece of a side panel if the plastic becomes damaged. The following procedures describe how to remove and replace these plastic parts. N OTE : The term “side panel” refers to both the plastic and metal pieces of a side panel joined together.
B Replacing top and side plastics TO ASSEMBLE A SIDE PANEL 1. Place the new plastic piece on a flat, padded surface. 2. Correctly position the metal piece, and then place it on top of the plastic piece. Align the hook and post holes in the metal piece with the hooks and posts on the plastic piece. Press down and slide the metal piece to engage the hooks and posts. 3. Attach the metal piece with the screw removed earlier.
B Procedures TO REMOVE AND REPLACE THE TOP PANEL 1. Shut down the ColorPASS (see page 4-4). 2. Remove the left side panel (see page 4-5). 3. Remove the screw that attaches the top panel to the chassis. 4. Lift the top panel off of the chassis. Slide the top panel toward the back panel of the chassis to disengage the hooks. 5. Reverse these steps to replace the top panel with a new one.
Index Numerics 10/100/1000BaseT 2-4, 3-7 to 3-8 A AC power 5-3 activity light 2-7, 3-9 to 3-10, 4-19 Alert screen 3-11 to 3-12 AppleTalk 1-1, A-1 B back panel connectors 2-7, 4-7, 5-3 slot assignments 4-7 battery 4-23, 4-40 board 5-3 board extender, copier interface board 4-18 boards copier interface 1-2, 4-17 motherboard 4-22 user interface 4-19 boxes, unpacking 2-5 bracket HDD 4-47 to 4-50 buttons accessing 4-8 down 2-7, 3-9 to 3-10, 4-19 line selection (move left/right) 2-7, 3-9 to 3-10, 4-19 menu 2-7,
Index copier interface board cable 2-5, 3-3 connector 2-7, 3-3, 4-7, 4-11, 4-17 to 4-18 description 1-2, 4-17 diagnostics 5-22 extender 4-18 removing 4-18 replacing 4-18 CPU 4-36 to 4-39 cooling assembly 4-36 to 4-37, 4-39 fan cable 4-12, 4-37, 4-39 customer site checklist 2-3 D damage, reporting xiii, 2-5 diagnostics copier interface 5-22 Run Diagnostics option 3-15, 5-23 test E-mail 3-15, 5-23 test I/F board 5-22 test interface board 3-15 Test Page 3-4, 5-25 DIMMs configuration 4-34, A-1 removing 4-13,
Index Job log 3-14 Print Pages 3-14 Resume Printing 3-15 Run Diagnostics 3-15 Scan Job 3-14 Shut Down 3-15 Suspend Printing 3-14 test E-mail diagnostics 3-15 test interface board diagnostics 3-15 H hard disk drive (HDD) 4-46, 4-50 bracket 4-47 to 4-48, 4-50 capacity A-1 caution about replacing 4-26, 4-50, 5-12 description 4-46 mounting screws 4-49 to 4-50 proper handling 4-46 removing 4-48 replacing 4-50 ribbon cable 4-12, 4-48, 4-50 heatsink, CPU 4-36 to 4-37, 4-39 I icons Alert 3-12 Functions 3-13 Info
Index P panels replacing plastics on B-1 PCI connectors (PCI1 — PCI 5) 4-11 PDF 1-1, 1-3 plastics replacing on side panel B-1 replacing top panel B-1 PostScript printing files 1-3 screen fonts 1-4 power AC cable 2-5 to 2-6, 3-1, 5-3 AC connector 2-7, 3-1, 4-7, 5-3 connectors on motherboard 4-23, 4-28 CPU 4-23, 4-28 CPU fan 4-23, 4-37, 4-39 DVD drive 4-28, 4-53 front panel fan 4-23, 4-28, 4-42 HDD 4-28, 4-50 power and reset cables 4-12, 4-28 precautions 2-3 power button 3-2, 4-9 to 4-10 power off 3-16, 4-4
Index software Media package 2-5 to 2-6 system 4-1, 4-56 user 2-4, A-1 speaker motherboard connection 4-10, 4-12 on front panel 4-9 to 4-10 specifications A-1 startup 3-1 normal sequence 5-11 Suspend Printing option 3-14 system software description 4-1, 4-56 installing 4-59 restoring backup of 4-57 T TCP/IP 1-1 terminology xii test E-mail diagnostics 3-15, 5-23 test I/F board diagnostics 5-22 test interface board diagnostics 3-15 Test Page copier 2-3 printing 3-4, 5-25 tie wrap, reusable 4-18, 4-44 to 4-4
Index I-6
