REVISION 0 AUG. 1999 QY8-1365-000 COPYRIGHT 1999 CANON INC. CANON BJC 3000 0899 SC 0.
0899 SC 0.
Application This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality. Corrections This manual could include technical inaccuracies or typographical errors due to improvements or changes in the products.
I. ABOUT THIS MANUAL This manual is divided into five sections, and contains information required for serving the unit. Product Specificatons Part 1: Product Specifications This section contains outlines and product specifications of the unit. Part 2: Maintenance This section explains how to maintain the unit. Descriptions and adjustment of assembly/disassembly and verification methods after assembly/disassembly are included.
II. TABLE OF CONTENTS Part 1: Product Specifications Page 1- 1 1- 1 1- 2 1- 3 1- 3 1- 3 1- 3 1- 4 1- 4 1- 4 1- 5 1- 5 1- 6 1- 6 1- 7 1- 7 1- 7 1- 8 1- 9 1 - 10 1 - 10 1 - 10 1 - 10 1 - 10 1 - 11 1 - 12 1. PRODUCT OUTLINE 1.1 Product Outline 1.2 Features 2. SPECIFICATIONS 2.1 Printer Specifications 2.1.1 Printer specifications 2.1.2 Printer service life 2.2 Paper Specifications 2.2.1 Paper size/basis weight 2.2.2 Paper type/setting 2.2.3 Printable area 2.3 BJ Cartridge Specifications 2.
Page 2 - 14 2 - 14 2 - 15 2 - 16 2 - 18 2 - 18 2 - 19 2 - 19 2.5.3 When EEPROM setting is required 2.5.4 When the carriage belt tension needs adjustment 2.5.5 When the ASF gear initial position adjustment is required 2.5.6 When the head gap needs adjustment 3. VERIFYING OPERATIONS AFTER DISASSEMBLY/REASSEMBLY 3.1 Methods 4. TRANSPORTING THE PRINTER 4.1 Preparation for Transportation 3- 1 3- 1 3- 2 3- 3 3- 4 3- 5 3- 5 3- 6 3- 6 3- 6 3- 6 3- 8 3- 8 3- 9 3 - 10 3 - 11 3 - 11 3 - 11 3 - 11 1.
Page 5- 1 5- 1 5- 1 5- 2 5- 3 5- 3 5- 3 5- 3 5- 4 5- 4 5- 5 5- 5 5- 7 5- 7 5- 7 5- 8 5- 9 5- 9 5 - 10 5 - 10 5 - 10 5 - 10 5 - 11 5 - 12 5 - 12 5 - 13 5 - 14 5 - 14 5 - 14 5 - 14 5 - 15 5 - 15 5 - 19 5 - 20 5 - 21 5 - 22 5 - 22 5 - 23 5 - 23 5 - 23 Part 5: Appendix 1. TECHNICAL REFERENCE 1.1 About the Paper Feed Section 1.1.1 Paper feed functions 1.1.2 Structure of the paper feed components 1.1.3 Advanced paper feed function 1.1.4 Paper feed retry function 1.1.
III.
Page Part 4: Troubleshooting 5- 1 5- 2 5- 3 5- 5 5- 7 5- 7 5- 8 5- 8 5- 9 5 -10 5 -12 5 -15 5 -15 5 -19 5 -20 5 -21 5 -22 5 -22 5 -23 5 -23 5 -23 Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Part 5: Appendix 5- 1 5- 2 5- 3 5- 4 5- 5 5- 6 5- 7 5- 8 5- 9 5- 10 5- 11 5- 12 5- 13 5- 14 5- 15 5- 16 5- 17 5- 18 5- 19 5- 20 5- 21 Paper Feed Path Paper Pick-Up Mechanism Form Alignment Function Purge Unit Struc
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Part 1 PRODUCT SPECIFICATIONS Page 1- 1 1- 1 1- 2 1- 3 1- 3 1- 4 1- 5 1- 6 1- 7 1- 8 1- 9 1 - 10 1 - 10 1 - 10 1 - 11 1 - 12 1. PRODUCT OUTLINE 1.1 Product Outline 1.2 Features 2. SPECIFICATIONS 2.1 Printer Specifications 2.2 Paper Specifications 2.3 BJ Cartridge Specifications 2.4 Scanner Cartridge Specifications 2.5 Interface Specifications 2.6 Printer/Scanner Driver Types 3. PRINTER PACKING 4. INSTALLATION 4.1 Installation Location 4.2 Setup Procedures 5. NAME OF THE PARTS AND THEIR FUNCTIONS 6.
Part 1: Product Specifications BJC-3000 1. PRODUCT OUTLINE 1.
Part 1: Product Specifications BJC-3000 1.2 Features 1) Three types of BJ cartridges are available. · Pigment ink is adopted for the black cartridge and color cartridge, realizing modulated, high-density text printing. · High-quality printing, up to 1440 × 720 dpi, is achieved by drop modulation technology adopted for the Black, Color, and Photo BJ cartridges. · Separate BJ cartridges and ink tanks for all colors makes lower running costs possible.
Part 1: Product Specifications BJC-3000 2. SPECIFICATIONS 2.1 Printer Specifications 2.1.1 Printer specifications Desktop serial printer Auto sheet feed only (no manual sheet feed available) Maximum resolution 1440×720dpi HS Mode Standard Mode HQ Mode BC-30 Black Cartridge Black Text (PC Magazine) 8.1ppm 6.2ppm 2.5ppm New Monochorome Pattern (E) 9ppm * 6.8ppm * 2.5ppm BC-33 Color Cartridge New Color Pattern (E) 4ppm * 2.8ppm 1.0ppm BC-34 Photo Cartridge Full Address Printing ----0.
Part 1: Product Specifications BJC-3000 2.2 Paper Specifications 2.2.1 Paper size/basis weight (1) Paper Size A4, B5, A5, A5 Horizontal, Letter, Legal, Envelopes (Com #10/DL-size) (2) Basis Weight 64 to 105g/m2 with automatic feed 2.2.
Part 1: Product Specifications BJC-3000 2.2.3 Printable area A4, A5, B5, Letter (LTR), Legal (LGL) size 3.0mm Envelopes 3.0mm 32mm 6.4mm (COM#10: 31.4mm) (DL size: 10.4mm) (2) 26mm (1) 23mm 5.0mm 3.4mm: A4, A5, B5 6.4mm: LTR, LGL 3.4mm: A4, A5, 6.3mm: LTR, LGL B5 Banner paper 3mm 3.4mm 1 2 3 4 5 6 3.4mm Max.6 folds (To be cut at the edge of the 7th fold) 32mm : Recommended print area (1) Printing with BC-30 (2) Printing with BC-33 or BC-34 : Printable area Figure 1-2 Printable Area 2.
Part 1: Product Specifications BJC-3000 2.4 Scanner Cartridge Specifications Name Type Resolution (dpi) Image sensor Light source Scanning method/direction Document feeding method IS-32 Cartridge replacement type color scanner 90×90, 180×180, 200×180, 300×360, 360×360, 720×720 Single-line, 256 pixel CCD RGB (R; Red, G; Green, B; Blue) Sequential RGB light source switching method Place the document into the scanning holder and feed it through ASF ECP/Nibble Approx. 41 mm W × 90 mm D × 77 mm H Approx.
Part 1: Product Specifications BJC-3000 2.5 Interface Specifications 2.5.1 Parallel interface 2.5.2 Serial interface 1) Interface type USB Interface (Universal Serial Bus; USB Specification Release Number 1.10) 2) Data transfer Control transfer method Bulk transfer method 3) Signal voltage level Input: Input difference sensitivity: +0.2V (Max) Common-mode difference: +0.8V to +2.5V Output: Static output high: +2.8V to 3.6V Static output low: less than +0.3V 4) Input/output Each signal pulled up with 3.
Part 1: Product Specifications BJC-3000 2.6 Printer/Scanner Driver Types The following table shows the relationship between available drivers and the interfaces for this printer. Printer Driver Scanner Driver Parallel I/F USB I/F Parallel I/F USB I/F Windows 95/98 fully conditionally fully conditionally supported supported* supported*** supported* Windows NT 4.
Part 1: Product Specifications BJC-3000 3.
Part 1: Product Specifications BJC-3000 4. INSTALLATION Refer to the User's Manual for detailed installation procedures. 4.1 Installation Location Allow enough space for the printer to be used with ease. Refer to the diagram below for the printer's external dimensions for installation. Approx. 243 mm Approx. 480mm Approx. 418 mm Figure 1-5 Installation Space 4.
Part 1: Product Specifications BJC-3000 5. NAME OF THE PARTS AND THEIR FUNCTIONS The different parts of the printer and their functions are shown below. Approx. 418 mm Approx. 480mm Figure 1-6 Name of the Parts and Their Functions 1-11 Product Specificatons Approx.
Part 1: Product Specifications BJC-3000 6. PRODUCT CODE LIST The product codes for the printer, consumables, and options are shown in TABLE 1-1.
Part 2 MAINTENANCE Page 2- 1 2- 1 2- 1 2- 2 2- 2 2- 3 2- 7 2 - 11 2 - 12 2 - 18 2 - 18 2 - 19 2 - 19 1. REGULAR REPLACEMENT AND MAINTENANCE 1.1 Parts for Regular Replacement 1.2 Periodic Maintenance 2. DISASSEMBLY/REASSEMBLY 2.1 List of Tools 2.2 Disassembly/Reassembly Precautions 2.3 Disassembling and Reassembling the Printer 2.4 Grease Application 2.5 Adjustments and Settings after Disassembly/Reassembly 3. VERIFYING OPERATIONS AFTER DISASSEMBLY/REASSEMBLY 3.1 Methods 4. TRANSPORTING THE PRINTER 4.
Part 2: Maintenance BJC-3000 1. REGULAR REPLACEMENT AND MAINTENANCE 1.1 Parts for Regular Replacement Level Part User None ServicePersonnel None Level User 1.
Part 2: Maintenance BJC-3000 2. DISASSEMBLY/REASSEMBLY 2.1 List of Tools Tools required for disassembly/reassembly are shown below: Ordinary Tools Use Phillips screwdriver For installing and removing screws Blade screwdriver For removing plastic parts Long-nose pliers For installing and removing coil springs Tweezers For installing and removing flexible cables Flat brush For applying grease Multi-meter For troubleshooting Special Tools (Parts Number) Use Gap gauge 2.
Part 2: Maintenance BJC-3000 2.2 Disassembly/Reassembly Precautions 2.2.1 Ink stain precautions (ink path/ink mist) During servicing, do not touch the ink path as it can stain the printer, work table, hands, and clothing. The ink path consists of the BJ cartridge's ink tank outlet, filter, nozzles, maintenance jet receiving section, head cap, wiper, and waste ink absorber.
Part 2: Maintenance BJC-3000 The BJ cartridge ejects ink onto the paper. Prolonged or heavy-duty use of the printer may cause ink mist (floating small amounts of ink mist splattering off paper) during printing, which will contaminate areas around the purge unit, the platen, and the front cover. As ink mist can contaminate printing paper, and during servicing, hands and clothing, clean any contaminated parts with soft, moist cloth. Front cover Platen Figure 2-2 Ink Mist 2.2.
Part 2: Maintenance BJC-3000 2.2.3 Transportation precautions To prevent print defects due to ink leakage and dried nozzles, keep the BJ cartridge stored in the BJ cartridge container when carrying or transporting the printer. Fix the carriage in the cartridge replacement position with tape before transportation, and fix the cartridge lock lever with carriage packing or tape. Maintenance Figure 2-3 Transportation Precautions 2.2.4 Spur deformation precautions Do not deform the tips of the spurs.
Part 2: Maintenance BJC-3000 2.2.5 Feed gear section precautions Do not touch the gears of the paper feed unit, particularly the feed drive gear and the feed roller gear, during disassembly/reassembly. Even a minute scratch on the gears may result in irregular paper-feed during high-resolution printing.
Part 2: Maintenance BJC-3000 2.3 Disassembling and Reassembling the Printer Precautions during disassembly/reassembly are given below. Refer to the Parts Catalog for the disassembly procedures. In the Parts Catalog, illustration numbers are in the order of disassembly. 2.3.1 Carriage lock release When the printer is properly turned off with a cartridge installed in the carriage, the carriage is locked in the carriage capping position.
Part 2: Maintenance BJC-3000 2.3.3 Reattaching and removing the upper cover unit Procedures to reattach the upper cover unit are shown below: 1) Assemble the back part of the upper cover unit. 2) Assemble the claw on the front side. To remove the cover, follow the procedures in reverse order. 1 2 Figure 2-7 Reattaching and Removing the Upper Cover Unit 2.3.
Part 2: Maintenance BJC-3000 2.3.5 Removing the pressure roller unit To remove the pressure-roller unit, release the three claws in the order shown in the figure, and pull to the back side of the printer unit and remove. Claws can be undone with ease when removed from the left side of the printer. Maintenance Figure 2-9 Removing the Pressure Roller Unit 2.3.
Part 2: Maintenance BJC-3000 2.3.7 Removing the ASF unit The ASF unit is installed with the ASF drive gear and the pick-up roller matched in phase. When the ASF unit is removed from the printer frame, the ASF gear must be adjusted. The fixing screws are painted red so that they are not loosened by mistake. If the screws are loosened, adjust the gear position by following the instructions in 2.5.5 When the ASF gear initial position adjustment is required (Page 2-15).
Part 2: Maintenance BJC-3000 2.4 Grease Application This printer requires only 1 type of grease, MOLYKOTE PG-641 (CK-0562). The points to apply the grease are shown below. Use the flat brush to apply grease evenly. Refer to the Parts Catalog for disassembly/reassembly procedures. CAUTION Make sure that grease does not contact the wiper or the head cap. Maintenance Cam Sliding Surface Approx. 27mg (Molykote PG-641) Pick-up Roller Sliding Surface Approx.
Part 2: Maintenance BJC-3000 2.5 Adjustments and Settings after Disassembly/Reassembly 2.5.
Part 2: Maintenance BJC-3000 2.5.2 When adjustment of the print head position is required When replacing the print head, good print quality may not be obtainable due to changes in the dot placement points caused by the individual differences and the installation state of the BJ cartridge. To prevent this misalignment, use the printer driver utility to conduct the automatic head position adjustment after the BJ cartridge is installed.
Part 2: Maintenance BJC-3000 2.5.3 When EEPROM setting is required Replacing the control board and the waste ink absorber requires resetting the EEPROM, setting the model, and confirmation with the test printout. The EEPROM (IC502) keeps track of data that is native to the machine, including the waste ink amount and the model settings. Refer to Part 3: 2.1 Service Mode Operations (Page 3-8) for the operation procedures.
Part 2: Maintenance BJC-3000 2.5.5 When the ASF gear initial position adjustment is required When installing the ASF, the ASF gear initial position adjustment must be executed to match phase with the purge unit's ASF drive gear, which is the transmission source of the ASF drive, and the ASF gear. ASF Drive Gear Figure 2-16 ASF Drive Gear Initial Position Adjustment Procedures 1) Rotate the pick-up roller to place the ASF unit's cam and the mark in the position shown in Figure 2-17.
Part 2: Maintenance BJC-3000 2.5.6 When the head gap needs adjustment The head gap needs to be adjusted when the screws fixing the head gap adjustment boards to the printer frame have been removed or loosened. Preparing for the Adjustment 1) Remove the upper cover unit and the bottom case. (Or, assemble the upper cover unit and the bottom case to the point they are ready to be installed) 2) Remove the paper selector lever spring and the shaft clips on the left and right, and reinstall the bottom case.
Part 2: Maintenance BJC-3000 Remove the bottom case again to attach the paper separator lever spring and the shaft clips on both sides. Position A1 Position A2 QY9-0054 QY9-0054 Align the carriage's right edge with the bottom case's rib. Position B1 Position B2 QY9-0054 QY9-0054 Align the carriage's left edge with the ink sensor's cover Figure 2-19 Head Gap Adjustment 2 2-17 Maintenance Adjustment Procedures 1) Place the gap gauge (QY9-0054) in Position A1.
Part 2: Maintenance BJC-3000 3. VERIFYING OPERATIONS AFTER DISASSEMBLY/ REASSEMBLY 3.1 Methods To confirm the operation of the printer after disassembly/reassembly, follow the procedures below: Service/Factory Test Print Confirms the normal printing. Refer to Part 3: 2.1 Service Mode Operations (Page 3-8).
Part 2: Maintenance BJC-3000 4. TRANSPORTING THE PRINTER To prevent ink leakage and defective printing due to dried nozzles, keep the BJ cartridge (with ink tanks installed) stored in the BJ cartridge container when carrying or transporting the printer. Fix the carriage in the cartridge replacement position with tape for transportation. 4.
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Part 3 OPERATION Page 3- 1 3- 1 3- 5 3- 6 3- 8 3- 8 3- 9 3 - 10 3 - 11 3 - 11 3 - 11 3 - 11 1. FUNCTIONS RELATED TO PRINTER OPERATION 1.1 Status Indications 1.2 Operations from the Computer 1.3 Operations from the Printer 2. SERVICE FUNCTIONS 2.1 Service Mode Operations 2.2 Service/Factory Test Print 2.3 EEPROM Information Print 2.4 Resetting the EEPROM 2.5 Model Settings with EEPROM 2.6 Ink Presence Check 2.
Part 3: Operation BJC-3000 1. FUNCTIONS RELATED TO PRINTER OPERATION This printer has built-in functions to provide status indications, operation from the computer, and operation from the printer itself. 1.1 Status Indications The indicator shows the status of the printer. In particular, errors are indicated on the printer itself, by the combination of blinks in orange and in green.
Part 3: Operation BJC-3000 1.1.1 Status indications by the LED Status indications by the LED are described below. TABLE 3-1 STATUS INDICATIONS BY THE LED Indicator Status Green (lit) Green (blinking) Light off Status Powered-on Power-on in progress, power-off in progress, resetting, cleaning, test printout in progress, front cover open, printout in progress.
Part 3: Operation BJC-3000 1.1.2 Details of error conditions Recoverable by Users 1. Paper feed error: Paper cannot be fed even after paper-feed operation is performed. 2. Paper jam error: Paper cannot be ejected even after performing the ejection operation for 23 inches. 3. Ink out error: Ink in the applicable ink tank is empty within the ink tank and sponge part. 4.
Part 3: Operation BJC-3000 1.1.3 BJ status monitor The BJ status monitor indicates the status of the printer and printjob progress. It also enables the user to cancel printing operations. (1) Major Functions of the BJ Status Monitor 1) Displays the present printer status and printjob progress with diagrams and messages, in real time. 2) Displays the types of error and simple recovery methods. 3) Displays the type of BJ cartridge installed and ink out warnings with names and icons.
Part 3: Operation BJC-3000 1.2 Operations from the Computer The functions of this printer can be set up using the printer driver. 1.2.
Part 3: Operation BJC-3000 1.3 Operations from the Printer This printer has offline operations which can be performed independent of the computer. Press and hold the RESUME button while the power is turned on. Release the RESUME button after the green indicator has blinked the appropriate number of times to start the specified operation.
Part 3: Operation BJC-3000 Printed with the first nozzle. Yellow 48th nozzle Magenta 48th nozzle Cyan 48th nozzle Black 48th nozzle Small drop Large drop Printed with the 48th nozzle.
Part 3: Operation BJC-3000 2. SERVICE FUNCTIONS This printer provides a service mode to output a test printout, to set up and confirm the service. Button operation is used to switch to this mode. 2.1 Service Mode Operations 1) When the power is turned off, while holding down the RESUME button, press and hold the POWER button. The green indicator will light up. 2) While holding down the POWER button, release the RESUME button. Then double-click the RESUME button and release the POWER button.
Part 3: Operation BJC-3000 2.2 Service/Factory Test Print In the service/factory test print, the control ROM version, model setting, total number of pages passed with each cartridge, and total amount of waste ink are indicated in the header.
Part 3: Operation BJC-3000 2.3 EEPROM Information Print The EEPROM records various settings, the data on the total number of sheets passed with the Black/Color/Photo BJ cartridges and Scanner cartridge, the total waste ink amount, and data on the past three user-unrecoverable errors. The EEPROM data recorded in the EEPROM will be printed out in hexadecimal dump format. The data recorded in the EEPROM may serve as a reference for how much the printer has been used. - EEPROM Information
Part 3: Operation BJC-3000 2.4 Resetting the EEPROM The EEPROM records various settings, the data on the total number of sheets passed with the Black/Color/Photo BJ cartridges and Scanner cartridge, the total waste ink amount, and data on the last three user-unrecoverable errors. The printer detects "waste ink full" with the total waste ink amount recorded in the EEPROM. When the waste ink absorber is replaced, the data for the total waste ink amount must be reset.
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Part 4 TROUBLESHOOTING Page 4- 1 4- 1 4- 4 4- 5 4 - 17 4 - 17 1. TROUBLESHOOTING BY ERROR INDICATIONS 1.1 Initial Flow Chart 1.2 List of Errors (Indicator/error codes) 1.3 Troubleshooting by Error Indications 2. TROUBLESHOOTING BY SYMPTOMS 2.
Part 4: Troubleshooting BJC-3000 1. TROUBLESHOOTING BY ERROR INDICATIONS 1.
Part 4: Troubleshooting BJC-3000 Previous Page Error check OK? No Yes ROM error* · three orange/green blinks, and one long green blink, repeated (see Page 4-4) · one orange blink, with an interval, repeated (see Page 4-4) RAM error* · two orange blinks with an interval, repeated (see Page 4-4) Waste ink full error · six orange/green blinks, and one long green blink, repeated (see Page 4-4) EEPROM error Temperature sensor error Head temperature sensor check OK? · five orange/green blinks, and
Part 4: Troubleshooting BJC-3000 Previous Page ASF sensor check OK (on)? No Yes ASF sensor error · ten orange/green blinks, and one long green blink, repeated (see Page 4-4) BJ cartridge check No OK? Yes Cleaning Open/close? The open/close status of the front cover will be detected.
Part 4: Troubleshooting BJC-3000 1.2 List of Errors (Indicator/error codes) 1) Recoverable by Users The indicator blinks in orange the number of times for that type of error, then it blinks in green. This procedure is repeated. 2) Unrecoverable by Users The indicator blinks alternately in orange and in green the number of times for that type of error (orange and green blinking alternately), then it blinks long in green. The procedure is repeated.
Part 4: Troubleshooting BJC-3000 1.3 Troubleshooting by Error Indications 1. ROM Error Initial ROM data cannot be read Control ROM Replace the ROM or the control board 2. RAM Error RAM readout/write-on cannot be executed properly DRAM, MPU and print controller Replace the control board 3.
Part 4: Troubleshooting BJC-3000 6. Home Position Error The home position cannot be detected by the home position sensor. Home position sensor, carriage motor, paper feed motor, control board, carriage ribbon cable, carriage board, DC cable Visual check OK? Check for paper jams, wear/deterioration/dislocation of the carriage belt, deformation of the carriage guide frame, scratching/ bending of the guide shaft, etc.
Part 4: Troubleshooting BJC-3000 Previous Page Visual check of the paper feed section's operation Correct? No Yes 1 Paper feed motor check 4 OK? No Replace the paper feed motor Yes Go to Page 4-8 (1) Visual check of carriage lock release Released? Visually check that the carriage lock is released. No 1.Replace the purge unit Yes 1.Replace the carriage board 2.Replace the carriage ribbon cable 4-7 Troubleshhotin Measuring points Normal Reading 1-3 Approx. 2.4 CN403 2-4 Pin No.
Part 4: Troubleshooting BJC-3000 (1) +24V output check · Check for +24V output during operation (CN401) +5V GND GND +24V adapter OK? Yes No Replace the AC Replace the DC cable Replace the control board 4-8
Part 4: Troubleshooting BJC-3000 7. Head Temperature Error/ Head Temperature Sensor Error The head temperature is abnormally high. The temperature on the head does not lower even after the head part is turned off. BJ cartridge, control board, empty ink tank.
Part 4: Troubleshooting BJC-3000 8. Cartridge Displaced Error The cartridge is not installed correctly outside of the cartridge replacement position. Cartridge, control board, carriage board, carriage ribbon cable Reinstall the cartridge Error displayed? No Yes 1.Replace the cartridge END 2. Replace the control board 3. Replace the carriage ribbon cable 4.
Part 4: Troubleshooting BJC-3000 · The pick-up roller does not rotate. · The LF roller drive does not switch properly. Purge unit, control board, faulty ASF gear adjustment 9. ASF Sensor Error Visually check pick-up roller OK? · Check for any cracks or chips on the pick-up roller sensor flag.
Part 4: Troubleshooting BJC-3000 10. Paper Feed Error/ Paper Jam · The paper-feed operation is executed but the paper is not fed. · The paper-eject operation is executed but the paper is not ejected. Paper feed parts, paper end sensor, control board Visually check for paper jams. Check for gear deformation, damage or chipping. Verify the paper selector lever setting. Visual check of the paper feed parts Correct? No See Part 1: 2.2.
Part 4: Troubleshooting BJC-3000 ASF Paper Feed Path Paper Previous Page Paper End Sensor Pick-up Roller Sensor Flag Pick-up Roller Check with paper to verify that it moves smoothly. Check for deformation or damage. Paper end sensor arm check Correct? No Replace paper end sensor arm Yes Check the paper end sensor arm with paper while the power is turned on.
Part 4: Troubleshooting BJC-3000 11.
Part 4: Troubleshooting BJC-3000 12. Cartridge Error/ Misinstalled Cartridge Error/ No Cartridge Error · Cartridge is not recognized. · Cartridge is not installed. Cartridge, carriage board, control board, carriage ribbon cable, faulty contacts between the cartridge and the cartridge interface.
Part 4: Troubleshooting BJC-3000 Ink is detected to be present even when there is none. Ink sensor, contorl board, ink tank. 13. Ink Sensor Error* * : Treated as an internal error; error information is not displayed. Can be checked with the EEPROM information print. Visual check Power the printer off/on Error recurred ? · Ink tank present? · Ink tank dislocated? · If so, install it properly. Turn the printer off and on again, away from strong light (sunlight).
Part 4: Troubleshooting BJC-3000 2. TROUBLESHOOTING BY SYMPTOMS 2.1 Troubleshooting by Symptoms · The printer does not turn on even when the POWER button is pressed. · The printer does not perform initialization even when the POWER button is pressed. Faulty AC adapter, control board, or DC cable. 1.
Part 4: Troubleshooting BJC-3000 2. Faulty Printing/ No Printing · The printer does not print at all. · Printing stops midway. · Certain colors are not printed. · Faulty ink tank, BJ cartridge, or purge unit. · Orange cap/tape is on the head. Check that the orange cap or tape is not on the BJ cartridge head. Visual check Execute cleaning five times. Cleaning See Part 3: 1.3.2 Nozzle check pattern print (Page 3-6). Nozzle check pattern Print defects? No END Yes 1.
Part 4: Troubleshooting BJC-3000 3. Faulty Printing /Blank Lines Appear · Blotches appear · Blank lines appear · Specified dots are not printed BJ cartridge, faulty BJ cartridge contacts, carriage ribbon cable, purge unit, control board, carriage board, faulty ink tank. Execute cleaning five times. Cleaning See Part 3: 1.3.2 Nozzle check pattern print (Page 3-6). Nozzle check pattern Print defects? No Troubleshhotin END Yes 1.Replace the appropriate ink tank 2.
Part 4: Troubleshooting BJC-3000 Previous Page 1.Replace the carriage ribbon cable 2.Replace the carriage board 3.
Part 4: Troubleshooting BJC-3000 4. Faulty Printing /Other Printing Problems Symptom • Paper contamination Check Item Ink mist, etc., on the paper guide plate on the platen. Ink has adhered to the paper feed section. (The paper is already contaminated by the time it reaches the platen.) • Spur marks appear The spur tips are deformed. Measures Clean with a soft moist cloth. • Vertically-oriented lines are mis-aligned Set the lever to the specified position. Readjust the print position.
Part 4: Troubleshooting BJC-3000 5. No Error Indication When There Is No Ink Error is not displayed even when the ink is empty. No ink, faulty control board or ink sensor Visually check the ink tank Problem? No ink tank, or ink tank is dislocated or empty ? Is there an ink tank ? Is it dislocated ? Is there ink ? Is there a problem with the ink tank ? No END Yes Replace the BJ cartridge Correct? Replace the BJ cartridge with the correct one.
Part 5 APPENDIX Page 5- 1 5- 1 5- 4 5- 7 5 - 10 5 - 12 5 - 15 5 - 15 5 - 19 5 - 20 5 - 21 5 - 22 5 - 22 5 - 23 5 - 23 5 - 23 1. TECHNICAL REFERENCE 1.1 About the Paper Feed Section 1.2 About the Purge Unit 1.3 About the Electrical Section 1.4 About the BJ Cartridge 1.5 About the Scanner Cartridge 2. CONNECTORS AND PIN LAYOUT 2.1 Control Board 2.2 Carriage Board 2.3 BJ Cartridge 2.4 Scanner Cartridge (Optional) 2.5 AC Adapter 2.6 DC Power Supply Cable 2.7 Carriage Motor 2.8 Paper Feed Motor 2.
Part 5: Appendix BJC-3000 1. TECHNICAL REFERENCE 1.1 About the Paper Feed Section 1.1.1 Paper feed functions In this printer, sheets are supplied automatically from the auto sheet feeder. The auto sheet feeder is driven by the paper feed motor, and paper stacked in the sheet feeder is picked up and fed automatically. Even envelopes can be fed automatically without requiring that the paper type be selected with a mechanical paper selection lever, etc.
Part 5: Appendix BJC-3000 1.1.2 Structure of the paper feed components The paper feed of this printer can be divided into the paper pick-up section, paper feed section, and paper delivery section, structurally. a) Paper pick-up section If the paper meets specifications, it can be fed without selecting the paper type mechanically. This printer therefore has no mechanical paper selection lever on the auto sheet feeder.
Part 5: Appendix BJC-3000 1.1.3 Advanced paper feed function To improve the paper feed speed, this printer has an advanced paper feed function. With this function, when multiple pages of plain paper with a page length longer than letter-sized paper, are printed in HS mode, the printer begins feeding of the next page before ejection is completed. 1.1.4 Paper feed retry function To improve the paper feed capability, this printer has a paper-feed retry function.
Part 5: Appendix BJC-3000 1.2 About the Purge Unit The purge unit maintains the nozzles of the BJ cartridge in order to maintain printing quality. The purge unit's functions can be divided into capping, cleaning, and paper feed motor drive switching functions. 1.2.1 The capping and cleaning functions of the purge unit The purge unit’s cap is pressed against the face of the print head to prevent the ink from drying out and to avoid particles adhering to it.
Part 5: Appendix BJC-3000 1.2.2 Purge unit paper feed motor drive switching function The paper feed motor drive switching function performs the switching of the paper feed motor's drive power to drive the auto sheet feeder or the purge unit. 1.2.
Part 5: Appendix BJC-3000 c) Wiper unit The wiper unit, controlled by the position of the carriage unit, performs wiping operations. When the carriage moves from left to right, the carriage moves the purge unit's wiper flag, and while raising and setting the wiper, caps the cartridge. When the carriage moves from right to left, the wiper wipes, after which the carriage moves the wiper release unit to unlock the wiper latch and the wiper is lowered.
Part 5: Appendix BJC-3000 1.3.3 USB interface USB is a serial interface which connects up to 127 peripheral devices to a host computer, and transmits data at a high-speed rate of 12Mbps. Hot plugging, in which connecting/disconnecting devices while the host or the printer is in use, is supported. Each device is connected to a hub's port, where each port's detection/disconnection status is returned to the host.
Part 5: Appendix BJC-3000 1.3.4 Automatic interface switching function This printer has a function to automatically switch the interface. With this function, when printing is not executed from either interface, printing can be executed from either the USB or the parallel interface. The switching cannot be performed until after the printing starts from one of the interfaces and the buffer becomes empty after printing. 1.3.
Part 5: Appendix BJC-3000 1.4 About the BJ Cartridge 1.4.1 BJ cartridge structure The Black BJ cartridge (BC-30) consists of a multi-drop bubble jet head with 160 nozzles in a vertical array. The ink tank is removable from the BJ cartridge. Pigment is used as the ink. Color/Photo BJ cartridges (BC-33/BC-34Photo) have a multi-drop bubble jet head with a total of 192 nozzles, in 4 colors, with 48 nozzles each, in a vertical array. The ink tanks of each color are removable.
Part 5: Appendix BJC-3000 1.4.4 List of printing modes Printing modes when using the Black/Color/Photo BJ cartridges are shown below: TABLE 5-2 LIST OF PRINTING MODES Black BJ Cartridge High speed Printing paper 180x180 (large) 2 Normal (speed) High-Quality Highest Quality 360x360 (large) 360x360 (large) Normal (Quality) 360x360 (large/small) 720x720 (small) 1440x720 (small) 2 2 4 2 2 Printing Modes Resolution (dpi) *1 Gradation (dot) *2 Plain paper 1 pass/bi 1 pass/bi ...
Part 5: Appendix BJC-3000 1.5 About the Scanner Cartridge The scanner cartridge is a replaceable scanner unit. It carries a one-line 256 pixel CCD, and by scanning the same line three times, switching each of the three RGB primary colors of the LED, it separates one line of the color image into three RGB colors, output in 8-bit signals (256 gradation in each RGB color). For a monochrome image, the image is output either as an 8-bit or 1-bit signal by lighting the green (G) LED and scanning once. 1.5.
Part 5: Appendix BJC-3000 6) Scanner Controller The scanner controller is an IC that processes the analog signals into digital images. a) Sensor Control The sensor control controls the LED and the CCD. b) Amplifier The amplifier amplifies the analog input from the CDD. c) Analog Signal Control This unit performs offset correction for the amplified analog input, black-level correction which sets the maximum value to black, etc. on. It also provides the standard power to the A/D converter.
Part 5: Appendix BJC-3000 1.5.3 Image gradation and bit data size Refer to the description below for the relationships between the image gradation and the bit data size. a) 256-gradation/8-bit data/multi-value 256-gradation is processed by 8-bit data. Within the scanner, the image processing unit in the scanner controller normally processes the 8 bit data. 256-gradation can also be referred to as the multi-value. b) 2-gradation/1-bit data/2-value 2-gradation (monochrome) is processed by 1-bit data.
Part 5: Appendix BJC-3000 2. CONNECTORS AND PIN LAYOUT 2.1 Control Board 1 5 1 1 4 1 1 CN501 3 29 19 3 1 2 CN404 CN401 CN302 CN402 CN301 CN405 4 1 29 18 CN403 4 36 1 Figure 5-12 Control Board Purge Unit Home Position Sensor Paper Feed Drive Switching Unit Carriage Unit Paper Feed Roller CN2 Paper Feed Motor CN1 Carriage Motor CN403 CN402 Ink Sensor CN302 CN301 CN401 Paper End Pick-up Roller Sensor Sensor Mechanical Unit Control +24V DC +5V DC +3.
Part 5: Appendix BJC-3000 CN404 (Parallel Interface Connector) Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Compatible Mode STROBE DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 ACKNLG BUSY P.E. SELECT AUTO FEED XT N.C. GND GND +5.0V STROBE-RET (GND) DATA1-RET (GND) DATA2-RET (GND) DATA3-RET (GND) DATA4-RET (GND) DATA5-RET (GND) DATA6-RET (GND) DATA7-RET (GND) DATA8-RET (GND) ACKNLG-RET (GND) BUSY-RET (GND) P.E.-RET (GND) INIT ERROR GND N.C.
Part 5: Appendix BJC-3000 CN401 (DC Power Connector) Pin No. 1 2 3 4 5 Signal Name +24V ... HGND +5V-GND +5V IN/OUT IN ... ... ... IN Function +24V DC Not used GND GND +5VDC CN402 (Carriage Motor Connector) Pin No. 1 2 3 4 Signal Name CRA CRB CRA CRB IN/OUT OUT OUT OUT OUT Function Carriage Motor Carriage Motor Carriage Motor Carriage Motor Phase Phase Phase Phase A B A B CN403 (Paper Feed Motor Connector) Pin No.
Part 5: Appendix BJC-3000 CN301 (Carriage Ribbon Cable Connector) / Carriage Board : CN1 CN301 Pin No. 1~12 13~15 16~27 28, 29 Signal Name HVH SUBH0 ... HVDD IN/OUT OUT OUT ... OUT Function Head heater drive voltage VH Sub heater drive voltage GND Head's logic voltage CN1 Pin No. 18~29 15~17 3~14 1, 2 CN302 (Carriage Ribbon Cable Connector) / Carriage board : CN2 CN302 Signal IN/OUT Pin No. Name 1 HDATA IN/OUT 2 ... ... 3 HCLOCK IN/OUT 4 ... ... 5 HSEL1B OUT Function CN2 Pin No.
Part 5: Appendix BJC-3000 2.2 Carriage Board 4 2 CN3 32 34 * 1 33 3 31 1 29 CN1 1 CN2 29 Figure 5-14 Carriage Board CN1 (Carriage Ribbon Cable Connector) Refer to Page 5-18 (Description of the Carriage Ribbon Cable Pins for CN301) Refer to Page 5-18 (Description of the Carriage Ribbon Cable Pins for CN302) CN3 (Cartridge) Pin No. 1~32 Signal Name IN/OUT 33, 34 ... ... Function Refer to Page 5-20 (Description of the BJ Cartridge Pins) N.C.
Part 5: Appendix BJC-3000 2.3 BJ Cartridge 32 28 24 20 16 12 8 30 26 22 18 14 10 31 27 23 19 15 11 29 25 21 17 13 9 4 6 7 2 3 5 1 Figure 5-15 BJ Cartridge Pin No Signal Name IN/OUT 1, 2, 3 HVH OUT 4, 6 SUBH OUT 5 ,7, 8, 10 VHG ... 9 HDATA Function Head heater drive voltage VH +24V Sub heater drive signal Head drive voltage VHGND Serial data transferred by clock signal (H_CLK) Head identification data and rank resistance detection value inclusive 11 HSEL1B OUT Higher 1 to 8, 17 to 24, ...
Part 5: Appendix BJC-3000 2.4 Scanner Cartridge (Optional) 32 28 24 20 16 12 8 30 26 22 18 14 10 31 27 23 19 15 11 29 25 21 17 13 9 4 6 7 2 3 5 1 Figure 5-16 Scanner Cartridge Signal Name VHLED N.C. GNDLED N.C. GNDLED DT0 GNDLED RWR VDD DTCK VSS REN VSS RDT SCHKR LNST N.C. DT1 DT2 DT3 N.C. RST DIA DIK ... IN/OUT IN ... ... ... ... IN/OUT ... IN IN IN/OUT ... IN ... IN IN IN IN IN IN IN IN IN OUT OUT ...
Part 5: Appendix BJC-3000 2.5 AC Adapter 13 57 2 68 Figure 5-17 AC Adapter Pin No. 1 2 3 4 5 6 7 8 Signal Name ... ... +24V ... +5V +5-GND ... HGND IN/OUT ... ... ... ... OUT ... ... ... Function N.C. N.C. +24V DC N.C. +5V DC GND N.C. GND 2.6 DC Power Supply Cable 1 2 3 3 4 5 1 5 Figure 5-18 DC Power Supply Cable Pin No. 1 2 3 4 5 Signal Name +24V ... HGND +5V-GND +5V IN/OUT OUT ... ... ... OUT Function +24V DC ...
Part 5: Appendix BJC-3000 2.7 Carriage Motor 1 4 Figure 5-19 Carriage Motor Pin No. 1 2 3 4 Signal Name CRA CRB CRA CRB IN/OUT IN IN IN IN Function Carriage Motor Carriage Motor Carriage Motor Carriage Motor Phase Phase Phase Phase A B A B 2.8 Paper Feed Motor 1 4 Figure 5-20 Paper Feed Motor Signal Name LFA LFB LFA LFB IN/OUT IN IN IN IN Function Paper Feed Paper Feed Paper Feed Paper Feed Motor Motor Motor Motor Phase Phase Phase Phase A B A B Appendix Pin No. 1 2 3 4 2.
Part 5: Appendix BJC-3000 This page intentionally left blank.
Part 5: Appendix BJC-3000 2.10 Circuit Diagrams 8 7 6 5 4 3 MOT<6....0> 2 1 LOGIC BOARD 01 6 5 4 3 2 1 0 <03-C5> RA201 10K,0.063W 1 JP12 ANI6 1 JP22 <01-D2> ANI7 1 JP32 1 2 3 4 5 6 7 0 1 2 3 4 5 6 7 MD<15....0> +R3.3V 2 MA<9....0> 1 C202 1000P,50V <01-C7> <01-B8> WEX RASX0 <01-B8> 0 +L3.3V +R3.3V MD<15....0> <01-D6> MA<9....0> <01-D6> DRAM(16Mbit) IC203 UPD42S18165-A60-7FJ 10 9 8 CPST7 7 ST<7....
Part 5: Appendix BJC-3000 8 7 6 5 4 3 2 1 LOGIC BOARD 02 +5V <01-F1> 0 1 C301 0.1∝,25V DIA <02-C4,02-A2,05-B3,05-E5> R301 IC301 NJM2904M R303 – + 5 100K,1/16W DIK 6 R305 + 3 R304 R302 100K,1/16W 100K,1/16W 7 <02-C5,02-A2,05-B3,05-E5> ZD301 1 2 3 SUBH0 5 4 HVH <02-C3,02-B4,05-D7,05-E3> MNCD27G +5V R308 R309 R307 12K,1/16W 180K,1/16W 7.
Part 5: Appendix BJC-3000 8 7 6 5 4 3 2 1 LOGIC BOARD 03 VIF R401 +24V 2 1 2 +24V 1 C402 2200∝,35V R402 12K,1/16W 8 7 6 5 8 7 6 5 RA402 10,0.063W +24U <01-A3> R403 100K,1/16W ZD401 5 1 2 3 8 390,1/8W 2 2 2 2 2 2 1 1 1 1 1 1 Q401 FP1L3N USBD<1....0> 33K,1/16W 2 <03-F2,03-E2,04-C4> <01-A3> R415 1.8,1/8W CN403 2 BK1608HS601 2 100P,50V 2 100P,50V 2 BK1608HS601 LFA LFB LFA LFB R441 1.
Part 5: Appendix BJC-3000 8 7 6 5 4 3 2 1 LOGIC BOARD 04 +5V Temperature Sensor 1 R507 2 1 POWER SKQNLA <01-E1> PWM1 Q504 FP1L3N 3 CN501 R513 PO<3....0> 1 POW–SW <04-F8> 1 RESUME–SW <04-F8> DOOR <04-E8> 2 2 3 3 3 R514 <01-C1> INKS 1 CPP03 PD<6....0> C510 0.1∝,25V 1K,1/16W 2 0 2 C502 0.01∝,50V <01-A3,01-F3> 1 150,1/8W C516 10PF,50V 1 <01-E1> FRONT COVER SKHVLH +5V R512 68K,1/8W 2 RESUME SKQNLA C503 0.01∝,50V Indicator 1 2 0.
Part 5: Appendix BJC-3000 8 7 6 5 4 3 2 1 LOGIC BOARD 05 Home Position Sensor F HPA <02-D6,02-C5,02-A2,05-E5> 1 <02-A3,02-C5,04-A4,05-B6,05-D3> 2 <02-C6,02-C4,02-A2,05-F3> CN3 HPA <02-D6,02-C5,02-A2,05-F3> ( to Cartridge ) 3 HGND <02-B3> 4 HVH 6 7 8 8 HRESET <02-E1,02-D2,02-C5,02-B2,05-B3> 1 7 DIK <02-E6,02-C5,02-A2,05-B3> DIA <02-F6,02-C4,02-A2,05-B3> 6 SUBH <02-B6,02-E1,02-D2,05-D7> 10 11 HENB3 <02-D2,02-C4,02-B2,05-C3> 11 DIR <02-D2,02-C5,02-B2,05-B3> 13 13 14 SUBH <0
The printing paper contains 70% waste paper. PRINTED IN JAPAN (IMPRIME AU JAPON) CANON INC.
