PRO-300 series Online Manual English
Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Paper Load Limit. . . . . . . . . . . . . .
Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Updating Media Information in Printer Driver. . . . . . . . . . . . . . . . . . . .
Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Before Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Checking Ink Status on the LCD. . . . . . . . . . . . . . . . .
Legal Restrictions on Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Screenshots in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Basic Printing Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Printing Photos from a Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Printing Photos from a Computer (macOS). . . . .
Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Printing Using a Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Getting Google Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 Description of Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)Checking Printer's Wired LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474 Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . .
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526 Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528 Error Message Appears on PictBridge (Wi-Fi) Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530 If You Cannot Solve a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
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Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --The TWAIN Toolkit is distributed as is.
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Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper 28
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Media Types Page Sizes Paper Weight / Thickness Media Types Genuine Canon paper Note • For warnings on use of the non-printable side, see each product's usage information.
Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac) Note • When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page size and media type. Printing from Digital Camera • When using art paper, see Before Printing on Art Paper. Page Sizes You can use the following page sizes.
◦ Hagaki 2 • manual feed tray ◦ Letter ◦ Legal ◦ 11"x17"(28x43cm) ◦ A4 ◦ A3 ◦ A3+ ◦ B4 ◦ 8"x10"(20x25cm) ◦ 10"x12"(25x30cm) ◦ 210x594mm ◦ 12"x12"(30x30cm) Special sizes Special page sizes must be within the following limits: • top feed ◦ Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm) ◦ Maximum size: 12.95 x 39.00 in. (329.0 x 990.6 mm) • manual feed tray ◦ Minimum size: 8.00 x 10.00 in. (203.2 x 254.0 mm) ◦ Maximum size: 13.00 x 39.00 in. (330.2 x 990.
Paper Load Limit This section shows the paper load limits of the top feed, the manual feed tray, and the paper output tray. Paper Load Limits of Top Feed and Manual Feed Tray Paper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website. Paper Load Limits of Top Feed and Manual Feed Tray Genuine Canon Paper Paper for printing documents: Media Name
Greeting Card 1 sheet 1 sheet Card Stock 1 sheet 1 sheet *1 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *2 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. Note • When using non-Canon genuine specialty paper, load one sheet at a time in the top feed or manual feed tray.
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin ◦ top feed Plain paper: Less than 17 lb (64 g /m2) Specialty paper: Less than 4 mil (0.1 mm) ◦ manual feed tray Specialty paper: Less than 4 mil (0.
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling.
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment). The wider the brush, the more effective it will be. OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair. Important • Be sure not to use brushes as shown below. The printing surface may be damaged.
3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom.
Changing Settings from Operation Panel/Web Browser Operation Panel LCD and Operation Panel Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings PictBridge print settings AirPrint print settings Smartphone photo print settings Other printer settings Language selection Firmware update Paper-related settings Energy saving settings Quiet setting Auto maintenance settings Administrator password settings Setting Administrator Pa
Changing the Printer Operation Mode Reducing the Printer Noise Changing Printer Settings from Your Computer (macOS) Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Reducing the Printer Noise Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Sett
Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. B: HOME button Used to display the HOME screen. LCD and Operation Panel C: Back button Returns the LCD to the previous screen. D: OK button Finalizes the selection of a menu or setting item. This button is also used to resolve an error. E: , , , and buttons Used to select a menu or setting item.
LCD and Operation Panel Turning on the printer displays the HOME screen. Using the each setting. button to select an item from the menu and pressing the OK button enable you to perform A: Printer status display area Displays printer status, messages, and other information. Notification Messages B: Network Displays network status by the icon. The icon differs depending on the network of use or the network status. Wi-Fi is enabled and the printer is connected to the wireless router.
Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled. Network is disabled. C: Ink status display area Displays the ink status. Selecting this item enables you to check the remaining amount of ink and model number of ink tank. Checking Ink Status on the LCD D: Paper settings display area Displays information about the paper in the top feed. Selecting this item enables you to specify the size and type of paper loaded in the top feed.
Press the button to display the Notice list screen to check messages. Use the button to select a message and press the OK button to view the message details screen to check the details and take action.
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel 44
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Printer settings screen, taking the steps to specify Magnification level for borderless as an example. 1. Check that printer is turned on. Power Supply 2. Select Various settings on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select Printer settings and press the OK button. The Printer settings screen is displayed. 4.
For more on setting items on the operation panel: Setting Items on Operation Panel 46
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel.
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower print quality. • Auto photo fix settings When Yes is selected, you can print photos using the Exif information recorded in the image files when Default* or On is selected in printing with a PictBridge (Wi-Fi) compliant device.
LAN settings Select this setting item from HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Wi-Fi The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.
IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits) IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address (Wi-
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup. ◦ Advanced For details on each setting item: Advanced • Wireless Direct The following setting information on the Wireless Direct connection is displayed. (Some items are not displayed depending on printer settings.
◦ Change password Changes the password for Wireless Direct. ◦ Connection request confirmation Changes the display/non-display of the confirmation screen when Wi-Fi Direct compatible devices are connected to the printer. ◦ Advanced For details on each setting item: Advanced • Wired LAN The following setting information on the Wired LAN connection is displayed. (Some items are not displayed depending on printer settings.
IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXX
Important • If the LAN is disabled, the following items can not be selected. ◦ Set printer name Specifies the printer name. You can use 2 to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD settings Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.
Enables/Disables RAW printing. ◦ LLMNR Specifies ON/OFF of LLMNR (Link-Local Multicast Name Resolution). Selecting ON allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ IPP settings Selecting Enable allows you to print via the network with the IPP protocol. ◦ PictBridge communication Setting items for printing from a PictBridge (Wi-Fi) compliant device. ◾ Enable/disable communication Selecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.
PictBridge print settings Select this setting item from Printer settings on Various settings. You can change the print settings when printing from a PictBridge (Wi-Fi) compliant device. Set the print settings to Default on the PictBridge (Wi-Fi) compliant device when you want to print according to the settings on the printer. To change print settings from the PictBridge (Wi-Fi) compliant device: Settings on PictBridge (Wi-Fi) Compliant Device A.
When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on a PictBridge (Wi-Fi) compliant device are printed with auto correction applied.
AirPrint print settings Select this setting item from Printer settings on Various settings. You can change the print settings when printing using AirPrint from the macOS device or the iOS device. • Print quality settings ◦ Color mode Select the color correction method suited to the type of document to be printed. Important • Even if you select ICC profile, printing is performed without ICC profile if ICC profile is not included in the paper information added with Media Configuration Tool.
Smartphone photo print settings You can set the correction for image quality when printing photos from the smartphone or tablet. • Auto photo fix Selecting ON will automatically correct to the optimum image quality. Note • Depending on the print function of the smartphone or tablet used, image correction may not be possible.
Other printer settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. • Date/time settings Sets the current date and time. Important • If a power failure occurs or you unplug the power cord, the date/time settings will be reset. • Date display format Changes the display format of dates when printed.
Language selection Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. Changes the language for messages and menus on the LCD.
Firmware update Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • If LAN is disabled, you can not use Install update, DNS server setup, Proxy server setup. • Install update Performs the firmware update of the printer.
Paper-related settings Select this setting item from Printer settings on Various settings. • Top feed paper settings Set the paper size and the media type of paper loaded in the top feed. • Manual feed tray paper settings Set the paper size and the media type of paper loaded in the manual feed tray. • Check paper replacement If you select Yes, the printer detects that the paper is loaded or removed.
Energy saving settings Select this setting item from Printer settings on Various settings. Enabling this setting allows you to turn on/off the printer automatically to save electricity. Important • The administrator password is required to change this setting if the administrator password is enabled. • Auto power off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer.
Quiet setting Select this setting item from Printer settings on Various settings. Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Important • The administrator password is required to change this setting if the administrator password is enabled. • OFF Select when you do not use the quiet mode. • ON Select to reduce the operating noise when printing. Important • Operating speed is reduced compared to when OFF is selected.
Auto maintenance settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. • Auto nozzle check Enables/Disables automatic nozzle checking.
Administrator password settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below.
6. When the Manage passwords screen is displayed, use the buttons to select Change administrator password and press the OK button. If you do not specify an administrator password, select Remove administrator password and OK button. Select Yes and press the OK button. When the message appears again, press the OK button. 7. Use the buttons to select range where administrator password is valid and press the OK button.
Reset settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings other than the administrator password back to the default.
Web service setup Select this setting item from Web service setup on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. • Web service usage registration/Web service usage cancellation Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available.
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Error history Displays the error history. Up to 5 error codes appears. For more on the error code, refer to List of Support Code for Error.
Changing Printer Settings from Your Computer (macOS) Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Reducing the Printer Noise 73
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... from the Presets 3.
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. The Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the printer when data is received. 1. Selecting Printer settings from Remote UI 2. Click Energy saving settings 3.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility2 Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Quality & Media screen is updated to the latest information. The procedure for updating media information is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2.
Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) The printer driver media information will be corrected. Carrying out a media information correction will correct the configuration of the media information in the printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. 1. Select Printer settings from Remote UI 2. Click Quiet setting 3. Set the quiet mode If necessary, specify one of the following items: Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise.
Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed Certificate) 82
Configuration Changes Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you to perform operations, which are usually performed on the printer's operation panel, using a Web browser over a network. LAN connection with the printer is required to use Remote UI.
Diagonal lines are displayed for disabled LAN icons. 4. Use the buttons, check the IPv4 address. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XXX.XXX.XXX Enter the IP address in "XXX.XXX.XXX.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. 4.
For details on setting password, see Setting Password. 7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser.
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS settings of certificate for encrypted communication. For details on setting password, see Setting Password.
Web service connection setup (Item for administrator) This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a registration. Other Items Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual (Online) This function displays the Online Manual.
Setting Password Each of passwords for administrator and standard user can be set. When logging in with password for administrator, all settings can be changed. When logging in with password for standard user, some of the settings can be changed. When logging in with password for administrator, you can restrict the function for standard user. Setting Administrator Password Setting Standard User Password Note • Password can be set only when you are logged in administrator mode.
Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. -!@#$%^&*_;:,./`=+'"(){}[]<>| • For security reasons, we recommend you use 8 and more alphanumeric characters. 7. When the completion message is displayed, select OK.
Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
5. Select Place all certificates in the following store. 6. Select Browse. Select Certificate Store screen is displayed. 7. Select Trusted Root Certification Authorities and OK. 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 10. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. The printer's thumbprint is displayed in Root cert.
5. If thumbprint of certificate detail information matches printer's thumbprint, select Always Trust. The root certificate registration is completed. Note • If a password is set on your device, entering a password may be required. For Chrome on Android 1. Select Download on Remote UI. Downloading the root certificate is started and then Name the certificate screen is displayed. 2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK.
The root certificate registration is completed. If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser. Note • Depending on the Android device, a warning may appear even after registering the proper root certificate. For Mobile Safari on iOS 1. Select Download on Remote UI.
Registering Printer's Root Certificate to Local Computer for SSL Communication To print from your computer or use Device Management Console and so on, when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer. Procedure to register the certificate varies depending on your operation environment.
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. Select Trusted Root Certificate Authorities. 1. Select Browse to open the Select Certificate Store screen. 2. Select Trusted Root Certificate Authorities from the list and select OK. 3.
For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key. 2. Select Yes on displayed screen. 3.
Downloading Certificate 1. Start up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the Printing Preferences, and select Enable Status Monitor on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. Select Save. Importing Certificate 1. Open Certificate Import Wizard. 1. On the left window, open Trusted Root Certificate from Certificate on Console Root.
3. Select OK on the displayed screen. Checking Imported Certificate Make sure the imported certificate has been registered to your computer. 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list.
• Selecting the magnifying glass icon on the right of download list displays the folder containing the certificate. 5. Select Add. Select the destination for the certificate on Keychain. Selecting Add displays information on the certificate. Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate.
Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Step1 Checking Printer's IP Address Step2 Generating Server Certificate Step3 Checking Generated Server Certificate Important • If you generate an IPv6 server certificate, you cannot use SSL communication via IPv4.
Generating Server Certificate 1. Open web browser on your smartphone, tablet, or computer and enter the printer IP address. Enter as following in the URL field of the web browser. http://[XXXX::XXXX:XXXX:XXXX:XXXX] On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the abbreviation value on "3-2-16 Link Local Address". The top screen of Remote UI appears. 2. Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5.
8. Select Generate. The server certificate starts to be generated. When the server certificate has been generated, Generated a self-signed certificate. appears. 9. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. The SSL/TLS settings screen appears. 3.
Printer Parts Front View Rear View Inside View Power Supply 103
Front View A: Top Cover Open to replace an ink tank or to remove jammed paper inside the printer. B: Top Feed Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Paper in the Top Feed C: Paper Guides Align with both sides of the paper stack. D: Paper Support Open to load paper in the top feed. E: Feed Slot Cover Prevents anything from falling into the feed slot.
Operation Panel G: Paper Output Tray Printed paper is ejected. Open it before printing. H: Output Tray Extension Open to support ejected paper. I: Paper Output Support Pull out to support ejected paper. J: Multi-purpose Tray Guide Place the multi-purpose tray here. K: Multi-purpose Tray Storage Compartment The multi-purpose tray supplied with the printer can be stored here. L: ON lamp Lights after flashing when the power is turned on. M: ON button Turns the power on or off.
Rear View A: Paper Support Pull out to load paper in the manual feed tray. B: Manual Feed Tray Load one sheet of 8" x 10" (20 x 25 cm) size paper or larger, or thick paper at a time. Loading Paper in the Manual Feed Tray C: Paper Jam Clearing button Press this button when removing paper jammed in the manual feed tray. D: Paper Guides Align with both sides of the paper stack. E: USB Port Plug in the USB cable to connect the printer with a computer.
Inside View A: Print Head Lock Lever Locks the print head into place. B: Print Head Holder Install the print head here. Important • Do not raise the print head lock lever after installing the print head. Note • For details on replacing an ink tank, see Replacing Ink Tanks.
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 108
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The LCD will turn off if the printer is not operated for about 3 minutes. To restore the display, press any button or perform the print operation. You cannot change the wait time before the LCD turns off.
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • When the power is turned on, the printer may start mixing the ink to maintain optimal ink quality (about 1 to 2 minutes). • If an error message is displayed on the LCD, see When Error Occurred.
Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default.
Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. • The power plug/power cord is worn. • The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and contact your nearest Canon service center.
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord.
Handling Paper, Multi-purpose Tray, etc.
Loading Paper Paper Sources Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Register Paper Information 115
Paper Sources The printer has two paper sources for feeding paper, the top feed (A) and manual feed tray (B). Top Feed Load paper from 4" x 6" (10 x 15 cm) size to A3+ size. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Load plain paper in the top feed. Manual Feed Tray Load paper from 8" x 10" (20 x 25 cm) size to A3+ size. Load a sheet of paper at a time. Load thick paper such as art paper in the manual feed tray.
Loading Paper in the Manual Feed Tray 117
Loading Paper in the Top Feed You can load multiple sheets of paper of the same type and size in the top feed. Important • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.
Important • If the multi-purpose tray guide (C) is open, be sure to close it. 4. Open the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide right paper guide (G) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU.
7. Slide right paper guide (G) to align both paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (J).
• For loading long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), the leading edges of paper are lifted depending on the paper weight and printouts may be misaligned. Prevent the leading edges of paper from lifting by holding the parts protruding from the tray or other ways. 8. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 9.
• For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), hold ejected paper with your hand or use the printer at the location that paper does not fall. If paper falls, the printed surface may get dirty or be damaged. If you hold paper with your hand, do not pull it forcibly while printing.
Loading Paper in the Manual Feed Tray You can load one sheet of 8" x 10" (20 x 25 cm) size paper or larger in the manual feed tray at a time. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. • Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied instructions.
5. Slide the paper guides (G) to open them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) can cause paper jams. 7. Check if the paper is set properly in the manual feed tray. Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down. 8. Select the size and type of paper loaded in the manual feed tray at Page size and Type, select Register, then press the OK button.
• There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface.
Register Paper Information By registering the paper size and the media type loaded in the top feed or the manual feed tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. Note • The default setting for displaying the message which prevents misprinting varies depending on the printing method.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) When the paper settings specified when printing differ from the paper information registered in the printer: Ex: • Paper settings specified on the printer driver when printing: A5 • Paper information for the top
Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing.
Default Setting for Displaying the Message which Prevents Misprinting • When you print without using the printer driver (when printing from the printer's operation panel or smartphone/tablet): The message which prevents misprinting is enabled by default. To change whether to display a misprint prevention message when printing without using the printer driver: Paper-related settings • When you print using the printer driver: The message which prevents misprinting is disabled by default.
Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing a Printable Disc Placing Printable Nail Stickers 131
Cautions When Printing with Multi-purpose Tray Cautions Common to using Multi-purpose Tray • Be sure to use the multi-purpose tray supplied with this printer. • Do not mount the multi-purpose tray while the printer is in operation. • Do not remove the multi-purpose tray while the printer is in operation. Doing so may damage the printer, the multi-purpose tray, or the media. • Do not get dirt on the multi-purpose tray or scratches on the reflectors.
Placing a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 133
Before Placing a Printable Disc A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed or printing by an inkjet printer. The following items are needed to print onto the printable disc. • Multi-purpose tray (supplied with the printer) * Use the multi-purpose tray with "A" on the surface. • 4.72 in. (12 cm) printable disc Obtain a printable disc with a label surface compatible with inkjet printing.
Placing a Printable Disc To print onto a printable disc, place it on the supplied multi-purpose tray, and then insert it into the printer. Important • Do not mount the multi-purpose tray until the message prompting you to load the printable disc appears. Doing so can damage the printer. • Remove any paper in the manual feed tray.
4. Place printable disc on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing a printable disc on it. • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the disc or the reflectors (C) on the multi-purpose tray. 1. WITH PRINT SIDE FACING UP, place printable disc, and press it against lock (D) at bottom.
2. While pressing down lock with printable disc, insert top of printable disc into slits (E). 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( tray guide is approximately aligned with arrow ( ) on multi-purpose ) on multi-purpose tray. Important • Do not insert the multi-purpose tray beyond the arrow ( 137 ) on the multi-purpose tray guide.
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again.
Removing a Printable Disc 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the multi-purpose tray guide is closed. 3. While pressing down lock (A), take out printable disc from slits (B) on multi-purpose tray, and remove it. Important • Do not touch the printing surface when removing the disc from the multi-purpose tray.
Note • Allow the printing surface to dry before removing the disc. If you see printing on the multi-purpose tray or on the transparent parts of the inner or outer diameters of the printable disc, wipe them clean after the printing surface has dried. 4. Insert multi-purpose tray straight into multi-purpose tray storage compartment. When not using the multi-purpose tray, store it in the multi-purpose tray storage compartment.
Placing Printable Nail Stickers Before Placing Printable Nail Stickers Placing Printable Nail Stickers Removing Printable Nail Stickers 141
Before Placing Printable Nail Stickers The following items are needed to print onto Printable Nail Stickers. • Multi-purpose tray (supplied with the printer) * Use the multi-purpose tray with "A" on the surface. • Printable Nail Stickers (NL-101) Note • For the latest information on Printable Nail Stickers, access our website.
Placing Printable Nail Stickers To print onto Printable Nail Stickers, place them on the multi-purpose tray supplied with the printer, and then insert them into the printer. Important • Do not mount the multi-purpose tray until the message prompting you to load Printable Nail Stickers appears. Doing so can damage the printer. 1. Take out multi-purpose tray from multi-purpose tray storage compartment. 2. Open the paper output tray (A) gently. 3.
4. Place Printable Nail Stickers on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing Printable Nail Stickers on it. • To prevent getting dirt or fingerprints on Printable Nail Stickers, hold the stickers by their edges. If the print side gets any dirt or is damaged, it may cause poor print quality. • When placing Printable Nail Stickers on the multi-purpose tray, do not touch the reflectors (C) on the multi-purpose tray. 1.
2. While pressing down lock with Printable Nail Stickers, insert two tabs (E) on top into slits (F) on multi-purpose tray. 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( tray guide is approximately aligned with arrow ( ) on multi-purpose ) on multi-purpose tray. Important • Do not insert the multi-purpose tray beyond the arrow ( 145 ) on the multi-purpose tray guide.
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again.
Removing Printable Nail Stickers 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the multi-purpose tray guide is closed. 3. Remove Printable Nail Stickers. While pressing down lock (A), remove two tabs (B) on the top out of slits (C). Important • Do not touch the printing surface when removing Printable Nail Stickers.
Note • Allow the printing surface to dry before removing Printable Nail Stickers. If you see printing on the multi-purpose tray or outside the Printable Nail Stickers, wipe them clean after the printing surface has dried. 4. Peel a sheet of Printable Nail Stickers from adapter. Important • Allow the printing surface to dry before tearing off Printable Nail Stickers from its edges. 5. Insert multi-purpose tray straight into multi-purpose tray storage compartment.
Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the network name (SSID) and security protocol on the printer.
Note • You can connect the printer and computer using a USB cable (USB connection). Prepare a USB cable. For details, see Connects to Another Computer via LAN/Changes from USB to LAN Connection. Network Connection Settings/Setup Perform connection setup for the printer and computer/smartphone/tablet. For more on setup procedure, click here. Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet.
Notice/Restriction See below for details.
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection. Connect via wireless router • You cannot establish a printer with wireless and wired connections at the same time.
• To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment.
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Connecting with Wireless Direct 154
Default Network Settings LAN Connection Defaults Item Default Change wireless/wired LAN Wired LAN Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon PRO-300 series LPR protocol settings Enable RAW protocol Enable LLMNR Enable PictBridge communication Enable Wire
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time.
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For macOS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.
Connects to Another Computer via LAN/Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup.
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on and display the Home screen. If the HOME screen is not displayed, press the HOME button. 2. Load three sheets of A4 or Letter-sized plain paper. 3. Select LAN settings on the Home screen and press the OK button. 4. Select Print details and press the OK button.
3-2-2 Link Quality Link quality 0 to 100 [%] 3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN network name (SSID) 3-2-7 Channel Channel XXX (1 to 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165) 3-2-8 Encryption Encryption method None/WEP/TKIP/AES 3-2-9 WEP Key Length WEP key length (bits) Inactive/
XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Length4 Stateless prefix length 4 XXX 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-30 Manual Setting Manual Setting Enable/Disable 3-2-31 IP Address IP Add
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Length Link local prefix length XXX 3-3-15 IPsec IPsec setting Active 3-3-16 Security Protocol Security method – 3-3-17 Wireless LAN DRX Discontinuous reception (wireless direct) Enable/Disable 4 Wired LAN Wired LAN Enable/Disable 4-1 MAC Address MAC Address XX:XX:XX:XX:XX:XX 4-2 Connection Connection Active/Inactive 4-3 TC
4-15 Stateless Prefix Length3 Stateless Prefix Length3 XXX 4-16 Stateless Address4 Stateless Address4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-17 Stateless Prefix Length4 Stateless Prefix Length4 XXX 4-18 Default Gateway1 Default Gateway1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-19 Default Gateway2 Default Gateway2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-20 Default Gateway3 Default Gateway3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-21 Default Gateway4 Default Gateway4 XXXX:XXX
5-12 SNMP SNMP setting 5-13 PictBridge Commun. PictBridge Communica- Enable/Disable tion 5-14 DNS Server Obtain DNS server address automatically 5-15 Primary Server Primary server address XXX.XXX.XXX.XXX 5-16 Secondary Server Secondary server address XXX.XXX.XXX.XXX 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert.
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration Method of LAN Connection Reconfiguration Method of Wi-Fi Connection Reconfiguration Method of LAN Connection Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup from the web page. ◦ Select Enable for Enable/disable Wired LAN or Enable/disable Wi-Fi from LAN settings in the LCD menu.
6. Select Easy wireless connect and press the OK button. 7. Check message and press the OK button. Follow instructions on your computer, smartphone or tablet. 8. If message saying setup is completed appears, press the OK button. • For macOS: Refer to Changing the Connection Mode.
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to set up and use Wireless Direct. 1. Preparing the printer.
• When you connect a Wi-Fi Direct compatible device to the printer, select the device name displayed on the LCD from your device. • To change the identifier (SSID) and the password, see below. Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1. Turn on Wi-Fi function on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on Wi-Fi function, see your device's instruction manual. 2.
2. Select Wireless Direct and then press the OK button. 3. Select Settings and then press the OK button. • Change SSID/device name Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Press the OK button to enter the input screen. 2. Enter the identifier or printer name. 3. Confirm the inputted content and select OK.
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device.
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 171
IJ Network Device Setup Utility If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable.
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility starts diagnosis and repair of network.
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up.
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication 176
Technical Terms In this section, technical terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same network name (SSID) communicate directly with each other. No wireless router is required. This printer does not support ad-hoc communication.
B • Bonjour A service built into macOS operating system to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so that it can be recognized easily. Single-byte alphanumeric characters are used generally. I • IEEE802.11b International standard for Wi-Fi using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
K • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters. It is case-sensitive. ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits.
P • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server. • PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network.
• Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0 Subnet Mask Address: 192.168.127.0 T • TCP/IP Suite of communications protocols used to connect hosts on the Internet or the LAN.
• Wireless Direct The printer is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the printer using Wireless Direct. • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi.
Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
List of Devices Which May Interfere with Wi-Fi Communication While using the printer via Wi-Fi, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down. • • • • • • Microwave oven Baby monitor Wireless mouse Wireless keyboard Wireless earphone/headphones Wireless camera (e.g.
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set. This section describes the procedure for sharing a printer among Mac. • Settings on Print Server This section describes how to set up a computer that connects with this printer.
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners. The printer list displays the printers that are connected to the computer. 3. Set sharing Check the Share this printer on the network check box.
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners. Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click Add. The setup on the client systems is now completed.
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer sharing with users who have the administrator privilege.
Adjustments for Better Print Quality Aligning the Print Head Aligning the Print Head Manually 192
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • We recommend using the same type of paper for print head alignment as for printing. • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: two sheets of A4 or Letter-sized paper 1. Check that printer is turned on. 2. Select Maintenance on HOME screen.
5. Select Yes. The media type selection screen appears. 6. Select paper to use. 7. Load the prepared paper in the paper source specified in the message. If the paper source is the manual feed tray, load one sheet of paper at a time. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment sheet is printed, and the print head is aligned automatically. This takes about 4 to 5 minutes.
Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. Note • Before adjusting the print head position manually, adjust the print head position automatically. For details on adjusting the print head position automatically, see Aligning the Print Head. • We recommend using the same type of paper for print head alignment as for printing.
Note • When the automatic print head alignment has not been performed, a message will appear. In this case, select Yes, press the OK button, then perform the automatic print head alignment. The media type selection screen appears. 6. Select paper to use. 7. Load the prepared paper in the paper source specified in the message. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment pattern will be printed. 9.
Note • Look at the pattern and pick the setting that produces the least warped vertical straight lines. A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK. 13. When the completion message appears, select OK.
Maintenance and Consumables Maintenance Procedure Ink Tanks Print Head Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (macOS) Cleaning the Printer Other Maintenance 198
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Check the ink status. Checking Ink Status on the LCD • For Windows, increasing the print quality in the printer driver settings may improve the print result.
After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.
Ink Tanks Ink Replacing Ink Tanks Checking Ink Status on the LCD 201
Ink Ink is used for various purposes other than printing. Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Take appropriate action according to the message. When Error Occurred Important • Prepare a new ink tank before you start replacing one. • Replace the ink tank quickly so as not to leave the printer without an ink tank. The printer may be damaged if it is left without an ink tank, causing a problem such as clogging due to dried ink.
Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not touch the metallic parts or other parts inside the printer. • If the top cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the top cover. 5. Take a new ink tank out of its package. Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. 6.
Important • Do not push the sides of the ink tank. If you push the sides of the ink tank, ink may splash. • Do not touch the inside of the protective cap (B) or the open ink port (C). The ink may stain your hands if you touch them. • Do not reattach the protective cap (B) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. 7. Remove the ink tank where the ink runs out. Push the tab (D) and lift the ink tank to remove.
Important • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note • Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks. 8. Insert the front end of the ink tank into the print head at a slant.
10. Close the top cover. The printer will automatically start mixing the ink. Wait until the printer stops making operating noise (it takes up to about 2 minutes or less). Note • If the error message appears on the LCD after the top cover is closed, take appropriate action. When Error Occurred • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.
Checking Ink Status on the LCD 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select the ink status display area on the HOME screen, then press the OK button. LCD and Operation Panel 3. Check the ink status. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low. Prepare a new ink tank. Ink has run out. Replace the ink tank with a new ink tank.
Print Head Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning 209
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the Top Feed 3. Select Maintenance on HOME screen.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. Select an ink group containing missing lines or horizontal streaks to perform cleaning. Cleaning the Print Head Note • Because CO ink is colorless, its pattern is printed over the black pattern. Check for horizontal streaks (E) in the dark gray bands of the pattern.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the Top Feed 3.
• All colors • Pattern 1: PBK / GY / C / PC / MBK • Pattern 2: M / Y / PM / R / CO The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Select Yes. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern.
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the Top Feed 3.
• All colors • Pattern 1: PBK / GY / C / PC / MBK • Pattern 2: M / Y / PM / R / CO The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Select Yes. The nozzle check pattern will be printed. 9. When the completion message appears, select OK. 10.
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Checking the Ink Status from Your Computer Printing a Nozzle Check Pattern 217
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3. Click Show Printer Webpage... in General tab Remote UI starts. Note • When the printer is being used via USB connection Show Printer Webpage... will not display.
Cleaning the Print Heads The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Select Utilities from Remote UI 2. Click Cleaning When the dialog opens, select the ink group for which cleaning is to be performed.
1. Select Utilities from Remote UI 2. Click Deep Cleaning When the dialog opens, select the ink group for which deep cleaning is to be performed. Before running the deep cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning.
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink model number You can look up the correct ink tank for your printer.
Printing a Nozzle Check Pattern The Nozzle Check function allows you to check whether the print head is working properly by printing a Nozzle Check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. Nozzle Check 1. Select Utilities from Remote UI 2. Click Nozzle Check The confirmation message appears. Before printing the Nozzle Check pattern, check the following items: Check whether the printer is on and open the printer's cover.
Cleaning the Printer Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) 223
Cleaning Exterior Surfaces Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: For the top feed: three sheets of A4 or Letter size plain paper For the manual feed tray: a single sheet of A4 or Letter size plain paper 1. Check that printer is turned on. 2. Select Maintenance on HOME screen.
7. Remove any paper in top feed and press OK button. The paper feed roller will rotate as it is cleaned without paper. When the paper feed roller stops rotating, the cleaning is complete. 8. Follow the message to load A4 or Letter size plain paper in the paper source you selected in step 5. Load three sheets of paper in the top feed or a single sheet of paper in the manual feed tray. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 9. Select OK. The printer starts cleaning.
2. Check message and select OK. 3. Remove any paper in top feed and press OK button. 4. Press ON button. 5. Make sure ON lamp is turned off and wipe paper feed roller with damp cloth. Wipe the paper feed roller (A) in the top feed with a moistened cloth or other materials. Do not touch the paper feed roller with your fingers, wipe it as rotating the shaft (B) with your fingers. Note • If the shaft is not rotated, turn off the printer and turn it on again. 6. After wiping with damp cloth, press ON button.
Energy saving settings From the computer Managing the Printer Power (Windows) Managing the Printer Power (macOS) If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Check that printer is turned on. 2. Select Maintenance on HOME screen. LCD and Operation Panel The Maintenance screen will appear. 3. Select Bottom Plate Cleaning.
8. Select OK. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 9. When the completion message appears, select OK. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained.
Other Maintenance Transporting Your Printer 231
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Specifications Specifications Print Area 233
Specifications General Specifications Interface USB Port: Hi-Speed USB * Network Port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. USB and the network can be used at the same time. Wi-Fi and wired LAN cannot be used at the same time.
Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 Mbps/100 Mbps (auto switching) Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a Frequency bandwidth: 2.4 GHz / 5 GHz Channel: 2.4 GHz: 1-11 or 1-13 5 GHz: W52, W53, W56, W58 * Wireless Direct cannot be used in the 5GHz band.
macOS Operating System OS X 10.11.6, macOS 10.12 - macOS 10.15 Hard Disk Space 1.5 GB or more Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Other Supported OS iOS, Android Some functions may not be available with the supported OS. Refer to the Canon web site for details.
Print Area Print Area Standard Sizes Sizes for 0.98 in.
Print Area To maintain print quality, the printer leaves a margin around the edges of paper. The printable area is inside this margin. Printable area : You can print in this area. Note • By selecting Borderless Printing option, you can make prints with no margins. • When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page.
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
Standard Sizes Size Print Area (width x height) Letter 8.00 x 10.69 in. (203.2 x 271.4 mm) Legal 8.00 x 13.69 in. (203.2 x 347.6 mm) 11" x 17" (28 x 43 cm) 10.73 x 16.69 in. (272.6 x 423.8 mm) A5 5.56 x 7.95 in. (141.2 x 202.0 mm) A4 8.00 x 11.38 in. (203.2 x 289.0 mm) A3 11.43 x 16.22 in. (290.2 x 412.0 mm) A3+ 12.69 x 18.70 in. (322.2 x 475.0 mm) B5 6.90 x 9.80 in. (175.2 x 249.0 mm) B4 9.85 x 14.02 in. (250.2 x 356.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 in. (94.8 x 144.
Square 5" x 5" 13 x 13 cm A: 0.24 in. (6.0 mm) B: 0.24 in. (6.0 mm) C: 0.24 in. (6.0 mm) D: 0.24 in. (6.0 mm) Other than Letter, Legal or Square 5" x 5" 13 x 13 cm A: 0.12 in. (3.0 mm) B: 0.20 in. (5.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.
Sizes for 0.98 in. (25 mm) Margin Paper When art paper with 0.98 in. (25 mm) margins is selected, the printer is restricted from printing in the top and bottom 0.98 in. (25 mm) of the paper. We therefore recommend checking the printing area in the preview screen before printing. If the print head is rubbing against the top and bottom edges of the paper, causing smudging, you can avoid this by using 0.98 in. (25 mm) margin paper.
C: 0.25 in. (6.4 mm) D: 0.25 in. (6.3 mm) Other than Letter A: 0.98 in. (25.0 mm) B: 0.98 in. (25.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.
Printable Discs The printing area of the printable disc is from 0.67 in. (17 mm) of the internal diameter to 0.04 in. (1 mm) from the external diameter of the printing surface. Printable area A: 0.67 in. (17.0 mm) B: 0.04 in. (1.
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer Legal Restrictions on Printing 245
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions. Warning • Users with cardiac pacemakers: This product emits a low-level magnetic flux.
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10511 (Contains FCC Approved WLAN Module K30374) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Users in Australia 5150 - 5350MHz band is indoor use only. In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band. Users in New Zealand 5150 - 5250MHz band is indoor use only.
WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives.
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces directives.
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canoneurope.com/weee, of www.canon-europe.com/battery. Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEEdirektivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar dessa direktiv.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva, az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK) irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ) 2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem, ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar sadzīves atkritumiem.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile dvs. naţionale ce implementează aceste Directive.
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima.
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative.
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS Mojave 10.14 is used.
Basic Printing Workflow Printing Photos from a Computer (Windows) Printing Photos from a Computer (macOS) 266
Printing Photos from a Computer (Windows) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the top feed. 2. Open the paper output tray (B) gently. 3. Open the output tray extension (C), then pull out the paper output support (D). 4. Open the feed slot cover (E).
5. Slide right paper guide (F) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 6. Slide right paper guide (F) to align both paper guides with both sides of the paper stack. 7. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 8. Select the size and type of paper loaded in the top feed at Page size and Type, select Register, then press the OK button.
9. Select Print from the software application's menu. In general, select Print on the File menu to open the Print dialog box. 10. Select your model name and click Preferences (or Properties). The printer driver setup window appears. Note • Depending on software application you use, command names or menu names may vary and there may be more steps. For details, refer to the user's manual of your software application. 11. Select a frequently used profile.
13. After completing the setup, click OK, then execute print. Note • The printer driver setup window enables you to specify various settings for printing. Printing from Application Software (Windows Printer Driver) • For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), make sure enough ink remains.
Printing Photos from a Computer (macOS) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the top feed. 2. Open the paper output tray (B) gently. 3. Open the output tray extension (C), then pull out the paper output support (D). 4. Open the feed slot cover (E).
5. Slide right paper guide (F) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 6. Slide right paper guide (F) to align both paper guides with both sides of the paper stack. 7. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 8. Select the size and type of paper loaded in the top feed at Page size and Type, select Register, then press the OK button.
9. Select Print from the software application's menu. In general, select Print... from the File menu to open the Print dialog. Note • For details on the operations of software application you use, refer to the user's manual of your software application. 10. Select your model from the Printer list. Click Show Details to switch the Setup window to the detailed display. 11. Select the paper size. For Paper Size, select the paper size to be used.
12. Select Quality & Media from the pop-up menu. 13. Select the media type. For Media Type, select the same paper type loaded in the printer. 14. Select the paper source. Select Top Feed at Paper Source.
15. After completing the setup, click Print, then execute print. Note • The Print dialog of the printer driver enables you to specify various settings for printing. Printing from Application Software (macOS Printer Driver) • For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), make sure enough ink remains.
Enhanced Printing Options Printing from Your Computer Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Printing on Postcards Ch
Interpreting the ICC Profile Adjusting Tone Adjusting Color Balance Adjusting Brightness Adjusting Contrast Printing from Application Software (macOS Printer Driver) Basic Printing Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Various Printing Methods Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Printing on Postcards Changing the Clear Coat
Printing Using a Web Service Printing with Google Cloud Print Getting Google Account Registering Printer with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Deleting Printer from Google Cloud Print Printing Using AirPrint Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from iOS Device (AirPrint) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing from Smartphone/Tablet (Android) Printing with Google Cloud Print Using
Printing from Your Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS Printer Driver) Printing Using a Web Service 279
Printing from Application Software (macOS Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data 280
Basic Printing Setup This section describes the simple setup procedure so that the printer prints properly. 1. Check that printer is turned on 2. Load paper in printer 3. Select printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to switch the Setup window to the detailed display. 4. Select the paper size For Paper Size, select the paper size to be used. You can also set the number of copies, the printing range, and the printing direction.
5. From the pop-up menu, select Quality & Media 6. Select media type Select the Media Type that is loaded in the printer.
7. Select the paper source Select an item in Manual Feed or Top Feed that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 8. Select print quality For Print Quality, select Highest, Standard, or Fast according to your purpose.
Important • Certain print quality levels cannot be selected depending on the settings of Media Type. 9. Click Print When you perform printing, the printer prints the document to match the media type and paper size. Important • If you are performing large-format printing, make sure that the ink tank has plenty of remaining ink. • In the Presets section, click Save Current Settings as Preset... to register the specified settings.
Note • If the paper settings in the print dialog differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Register Paper Information.
Paper Settings on the Printer Driver and the Printer (Media Type) When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results. Depending on the media type you are using, specify the media type settings on the printer's operation panel or the printer driver as described below. Canon genuine papers (Document Printing) Media Type in the printer driver Media name
Photo Paper (Approximately 0.3mm to less than 0.6mm) Heavyweight Photo Paper *2 Heavy Photo Paper Baryta Photo Paper *3 Baryta Photo Paper Baryta PhotoPaper Art Paper (Approximately 0.1mm to less than Heavyweight Fine Art Paper *2 0.3mm) Heavy Art Paper Art Paper (Approximately 0.3mm to less than Extra Heavyweight Fine Art Paper 0.
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer.
US Legal Legal US Letter Letter US Letter Margin 25 Letter Custom Size Others 289
Various Printing Methods Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Printing on Postcards Changing the Clear Coating Settings Setting Paper Dimensions (Custom Size) Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Switching the Paper Source to Match the Purpose 290
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Click Print When you perform print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
the left decreases the amount. It is recommended to set the slider at the second position from the right for most cases. Important • When the Borderless Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Click Print When you perform print, the data is printed without any margins on the paper. Important • Borderless printing only supports specific paper sizes. Make sure to select a paper size with the wording "Borderless" from the Paper Size.
Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed. When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Borderless Extension slider is moved to the left.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error message may be displayed. 3. Complete the setup On the Print Dialog, click Print. When you perform print, the document will be printed with the specified scale.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon from the list.
4. Click Print When you perform print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Postcard Double from your application software or the printer driver. • Do not fold the return postcard.
Changing the Clear Coating Settings When you perform clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. This section explains procedures for changing the clear coating settings. 1. From the Print Dialog, display the pop-up menu, and select Advanced Paper Settings 2. Setting the clear coating area Select Auto or Overall under Clear Coating Area.
Important • On the Quality & Media, look at Media Type. If a media type other than Photo Paper Plus Glossy II A, Photo Paper Pro Platinum, Photo Paper Pro Luster, Photo Paper Plus Semigloss, Photo Paper Pro Crystal Grade, Lightweight Photo Paper, Heavyweight Photo Paper, or Baryta Photo Paper is selected, you cannot select Overall. • If Overall is selected and the media type is changed to one that cannot use Overall, the clear coating area setting is changed to Auto. 3.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the displayed dialog, click +. Untitled will be added to the list. 2.
• If the paper settings in the print dialog differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Register Paper Information.
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Page Processing from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin. 3.
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software. 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box.
When you check this check box, the document will be reduced to fit to the paper size when the document size is larger than the page size. The document will be printed in the original size when the document size is smaller than the page size. 5. Click Print When you perform print, the document will be enlarged or reduced to fit to the page size.
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a top feed. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer. 3.
Important • When Premium Baryta Photo Paper, Fine Art Smooth, Premium Fine Art Rough, Photo Paper Pro Premium Matte A, Heavyweight Photo Paper, Extra Heavyweight Fine Art Paper, or Highest Density Fine Art Paper is selected from the Media Type menu of the Quality & Media on the pop-up menu in the Print dialog, paper cannot be supplied from the top feed. 4. Click Print When you perform print, the printer uses the specified paper source to print the data.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile Adjusting Tone Adjusting Color Balance Adjusting Brightness Adjusting Contrast
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the print quality level Move the Quality slider to select the print quality level. 4. Click Print When you perform print, the image data is printed with the selected print quality level.
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set black and white photo printing Check the Black and White Photo Print check box. 3. Click Print When you perform print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • During Black and White Photo Print, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching.
• The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver To use driver matching when printing, turn on the printer driver's color correction function. Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor.
From the pop-up menu, select Color Options. If necessary, adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings. 5. Click Print When you perform print, the printer driver adjusts the colors when printing the data.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into macOS when printing.
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 318
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Interpreting the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows.
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2.
5. Adjusting monochrome tones Specify one of the following items from Tone. The selected value will be shown in the preview on the left side. Cool Tone This item adjusts color tones to cool shades (cool black). When you select Cool Tone, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades. When you select Black and White, a value of 0 is entered for X, and a value of 0 for Y.
To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment value) or click the up/down arrows. You can also adjust the color tones by clicking or dragging the adjustment area with the mouse. 7. Click Print When you perform print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are unavailable.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
3. Click Print When you perform print, the document is printed with the adjusted color balance. Important • When the Black and White Photo Print check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2. Adjust brightness Moving the Brightness slider to the right brightens the colors, and moving the slider to the left darkens the colors.
Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.
Printing Using a Web Service Printing with Google Cloud Print 330
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Step3 Printing from Computer or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply.
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print 1. Obtain Google account. Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information. * The screen above may change without prior notice. 2.
Registering Printer with Google Cloud Print The printer can be registered to Google Cloud Print with the following two methods. Registration Using Google Chrome Registration Using Printer Important • If you have not gotten Google account, get it. Getting Google Account • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print • Internet connection with the printer is required to register the printer to Google Cloud Print and to delete it.
10. Printing from Computer or Smartphone with Google Cloud Print. Registration Using Printer 1. Check that printer is turned on. Power Supply 2. Select Various settings on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select Web service setup and press the OK button. 4. Select Web service connection setup > Google Cloud Print setup > Register with Google Cloud Print.
Important • Accessing to printed URL and performing the authentication process have to be carried out quickly. • If you exceed time limit of the authentication process, an error message is displayed on the printer's LCD. Select OK. When the confirmation message to print the authentication URL is displayed, try again from step 8. Note • Perform the authentication process with your Google account which you have gotten in advance. 11.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. You can print with Google Cloud Print with the following two methods. • Printing via internet Internet connection with the printer is required.
Power Supply Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome from either your name or (user icon) in top right of screen. 4. Log in to your Google account. 5. Select Print... from (Customize and control Google Chrome menu). 6. Select Change... next Destination. 7.
8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data automatically, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually. Follow the steps below. 1. Check that printer is turned on. Power Supply 2.
Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome from either your name or (user icon) in top right of screen. 4. Log in to your Google account. 5. Select Print... from (Customize and control Google Chrome menu). 6. Select Change... next Destination. 7. Select your model name in local destinations. 8. Select Print.
When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Deleting Printer from Google Cloud Print If the printer's owner changes or if you want to re-register the printer, delete it from Google Cloud Print by following the steps below. The printer can be deleted from Google Cloud Print with the following two methods. Deletion Using Google Chrome Deletion Using Printer Important • Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply. Deletion Using Google Chrome 1.
LCD and Operation Panel 3. Use the buttons to select Web service setup and press the OK button. 4. Select Web service connection setup > Google Cloud Print setup > Delete from Google Cloud Print. 5. When confirmation message to delete printer is displayed, select Yes and press the OK button. 6. When message that deletion is complete is displayed, press the OK button.
Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is not downloaded. Important • There are restrictions for printing using AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment.
2. Load paper in printer 3. Select paper size and paper type from printer Register the set paper size and paper type on the printer operation panel. For instructions, see "Register Paper Information." 4. Start printing from your application software The Print dialog opens. 5. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 6.
Important • When feeding paper into the manual feed tray, select Multi-purpose Tray in Feed from. • An error may occur if the paper size set in the print dialog is different from the paper size set on the printer. Select the correct items on the print dialog and the printer that correspond to the paper being printed. Note • Use the Print dialog to set general print settings such as the layout and the print sequence. For information about print settings, refer to macOS help.
Restrictions on the AirPrint • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a "custom size.
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Connecting with Wireless Direct 348
Printing from iPhone/iPad/iPod touch (iOS) Printing from iOS Device (AirPrint) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link 349
Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Checking Your Environment First, check your environment.
Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7. Tap Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings.
Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing.
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Step3 Printing from Computer or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply.
Printing from Smartphone/Tablet (Android) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing with Mopria Print Service Printing with Canon Print Service 356
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Step3 Printing from Computer or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply.
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to set up and use Wireless Direct. 1. Preparing the printer.
• When you connect a Wi-Fi Direct compatible device to the printer, select the device name displayed on the LCD from your device. • To change the identifier (SSID) and the password, see below. Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1. Turn on Wi-Fi function on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on Wi-Fi function, see your device's instruction manual. 2.
2. Select Wireless Direct and then press the OK button. 3. Select Settings and then press the OK button. • Change SSID/device name Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Press the OK button to enter the input screen. 2. Enter the identifier or printer name. 3. Confirm the inputted content and select OK.
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device.
Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 363
Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A3, A4, B5, or Lettersized plain paper. You can also print pattern paper for many usages, such as photo album pages and Place mats, onto A3, A4 or Letter-sized plain paper, matte photo paper, card stock paper, and other types of paper.
• Staff paper You can print staff paper with 10 or 12 staves. Setting on the printer's LCD: ◦ Staff paper 1 (10 staves) ◦ Staff paper 1(10 staves/x2) ◦ Staff paper 2 (12 staves) ◦ Staff paper 2(12 staves/x2) • Checklist You can print a notepad with checkboxes. Setting on the printer's LCD: Checklist • Handwriting paper You can print handwriting paper. Setting on the printer's LCD: Handwriting paper (3 lines) • Weekly schedule You can print a weekly schedule form.
1. Check that printer is turned on. Power Supply 2. Select Template print on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select template you want to print and press the OK button. When a message appears, check it and press the OK. Printable template forms 4. Use the buttons to select the form you want to print and press the OK button. 5. If necessary, change the settings using the buttons and press the OK button.
6. Load paper. Loading Paper When printing pattern paper, load configurable plain paper, matte photo paper, or card stock paper. 7. Select Start print. The printer starts printing.
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wi-Fi) Compliant Device PictBridge (Wi-Fi) Print Settings 368
Printing Photographs Directly from PictBridge (Wi-Fi) Compliant Device You can connect a PictBridge (Wi-Fi) compliant device such as a digital still camera, digital camcorder, or camera-equipped mobile phone to the printer via Wi-Fi, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wi-Fi) compliant device Printable image data format: The printer accepts images* taken with a camera compliant with the Design rule for Camera File system and PNG files. * Exif 2.2/2.
Note • For more on detecting the printer, refer to your PictBridge (Wi-Fi) compliant device's instruction manual. 4. Specify print settings such as paper type and layout. Use your PictBridge (Wi-Fi) compliant device to select the same size and type of paper as is loaded in the printer. Settings on PictBridge (Wi-Fi) Compliant Device If your PictBridge (Wi-Fi) compliant device does not have a setting menu, change the setting from the printer.
PictBridge (Wi-Fi) Print Settings Settings on PictBridge (Wi-Fi) Compliant Device Settings on Printer Settings on PictBridge (Wi-Fi) Compliant Device This section describes the PictBridge (Wi-Fi) function of the printer. For the print settings on a PictBridge (Wi-Fi) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wi-Fi) compliant devices.
◾ Photo Paper Pro Platinum ◾ Photo Paper Pro Luster ◦ Plain: ◾ Plain Paper When Paper type is set to Plain, borderless printing will be disabled even when Layout is set to Borderless.
LCD and Operation Panel 3. Use the buttons to select Printer settings, and press the OK button. 4. Use the buttons to select PictBridge print settings, and press the OK button. 5. Check message that is displayed and press the OK button. The PictBridge print settings screen is displayed.
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide PosterArtist Guide 374
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide PosterArtist Guide 375
macOS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide 376
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 377
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Dialog Page Setup Dialog Print Dialog Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Displaying the Printing Status Screen Instructions for Use (Printer Driver) Deleting the Undesired Print Job 378
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different printers support different data formats, you need a printer driver that supports your printer.
How to Open the Printer Driver Setup Dialog You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Format For Select the model to be used for printing. Paper Size Select the size of the paper to be used for printing. To set a non-standard size, select Manage Custom Sizes.... Orientation Select the print orientation.
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • You can select Show Presets... to check the print settings that are set in the Print dialog.
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Quality & Media You can set basic print settings that match the printer.
Canon IJ Printer Utility2 The Canon IJ Printer Utility2 allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility2 You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu. Custom Settings Change the settings of this printer. Online Printing Resources Go to a Canon website with printing resources such as ICC profiles and printing tips.
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility2 is launched.
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly. • The following functions cannot be used in macOS, though they can be used in Windows computers.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click (Delete) The selected print jobs will be deleted.
Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing 389
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Select the source from which paper is supplied.
Quality When you select Custom in Print Quality, you can use the slider bar to adjust the print quality level. Black and White Photo Print Set black and white photo printing. Black and white photo printing refers to the function of converting your document to grayscale data in the printer to print it in monochrome. When you check the check box, both monochrome and color documents will be printed in monochrome. When printing a color document, be sure to uncheck the check box.
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
You can also enter X and Y values while checking the color tone, click the adjustment area with the mouse, or adjust the tone by dragging the slider. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select Cool Tone, a value of -30、is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray. When you select Black and White, a value of 0 is entered for X, and a value of 0 for Y.
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone, X, Y, Brightness, and Contrast appear grayed out and are unavailable.
Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results. Drying Time Allows you to set how long the printer rests before printing of the next page starts.
When the safety margin regulation is canceled, the paper may become smudged or the print quality may drop depending on the paper size used and the environment. If that happens, we recommend that you print on a paper size that has large margins.
Page Processing Use this dialog to adjust how much of the document extends outside the paper when full-page borderless printing is used and to specify the stapling side and stapling margin when multiple sheets of paper are being stapled together. Borderless Extension Adjusts how much of the document extends outside the paper by using the Borderless Extension slider bar. Drag to slider bar to the right to increase the extension amount, and to the left to decrease the extension amount.
Updating the Printer Driver Installing the Printer Driver Downloading Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 398
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. This section explains the procedure for installing the downloaded printer driver. 1. Mount disk Double-click the disk image file that you downloaded. The file unzips, and the disk is mounted. 2. Start Installer In the unzipped disk, double-click "PrinterDriver_XXX_YYY.pkg" ("XXX" is the model and "YYY" is the version). 3.
Downloading Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. The installer will prompt you to enter the name and password of the administrative user.
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide 403
Frequently Asked Questions Network Cannot Find Printer on Network Cannot Find Printer while Using Wi-Fi Network Key (Password) Unknown Cannot Print or Connect For other questions about network, click here.
Cannot Print from Smartphone/Tablet Cannot Set Correctly (Network) Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Fac
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use.
Printing from Smartphone/Tablet Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Wireless Direct Cannot Print or Con
Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Default Network Settings Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Checking Status Code Problems while Using Printer Message Appears on
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 409
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen Printer is Not Found by Printer Find Screen of Setup Searching Printer by IP Address or Host Name During Setup While using printer: Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Checking that Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings Is printer set to allow wireless communication? Make sure the or icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment Is the printer connected to the wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. If is displayed: • Check wireless router configuration. After checking the wireless router setting, make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router.
Note • Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine). To check the network name (SSID) of the wireless router the printer is connected to, display it using the operation panel of the printer or print out the network setting information of the printer. ◦ Display on the LCD. LAN settings ◦ Print the network settings.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Security Software Settings Make sure the firewall does not interfere with setup. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the printer and the wireless router. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking LAN Cable and Router Is LAN cable connected, and are printer and router on? Make sure the LAN cable is connected. Make sure the printer is turned on. Checking that Power Is On Make sure the router is turned on. If LAN cable is connected and printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Printer's Wired LAN Settings Is printer set to allow wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Security Software Settings Make sure the firewall does not interfere with setup. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Router Settings Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer. After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the printer.
Cannot Proceed beyond Printer Connection Screen If you cannot proceed beyond the Printer Connection screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Important • Check the direction of the "Type-B" connector and connect it to the printer. For details, refer to the instruction manual supplied with the USB cable.
5. Click here and perform setup.
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the Check2 icon on the LCD. If the icon is not displayed, select LAN settings > Wi-Fi > Settings > in this order, and select Enable for Enable/disable Wi-Fi.
To check the network name (SSID) set for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
• For Windows: Starting Up IJ Network Device Setup Utility • For macOS: Starting Up IJ Network Device Setup Utility Check7 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.
Printer is Not Found by Printer Find Screen of Setup The printer could not be detected with the current setup method. Click Printer Not Found and perform setup following the instructions on the screen. Note • You can search for printers by an IP address or host name.
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Printer Detection screen, the Connecting Printer to Network screen appears. The Windows screen is used as an example above. Clicking Search For IP Address allows you to search for a printer by specifying the IP address or host name of the printer. 1. Check printer's IP address or host name.
The Windows screen is used as an example above. A: Search by IPv4 address Select to search for printers by IPv4 address. B: Search by IPv6 address Select to search for printers by IPv6 address. C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour service name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
4. Select Advanced and press the OK button. 5. Select TCP/IP settings and press the OK button. • If you specify IPv4 address: 1. Select IPv4. 2. Select Yes on the displayed screen. 3. Select IP address. 4. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 5. Enter IP address. 6. Select OK. 7. Enter subnet mask. 8. Select OK. 9. Enter default gateway. 10. Select OK. The IPv4 address has been specified. • If you specify IPv6 address: 1. Select IPv6. 2.
If firewall interferes with printer search: • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again. If the printer is found, follow the instructions on the screen to continue to set up the network communication.
Cannot Find Printer while Using Wired LAN Check1 Make sure printer is turned on. Check2 Is icon displayed on LCD? If the icon is not displayed, from the setup menu select LAN settings > Wired LAN > Settings > Enable/ disable Wired LAN and then select Enable. Check3 Make sure LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly.
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Forgot Administrator Password of Printer Printer Prints Slowly Cannot Access to Internet on Wi-Fi from Communication Device No Ink Level Appears in Printer Status Monitor (Windows) Cannot Print or Connect 437
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz or 5 GHz frequency band of the wireless router. To check the current network settings of the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD.
Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For macOS: Starting Up IJ Network Device Setup Utility Check7 Make sure of the Wi-Fi channel numbers used for your computer.
Check1 Check the power status of printer. Power Supply If the power is already turned on, cycle the power switch. Check2 Is the icon displayed on the LCD? If not, Wireless Direct is disabled. Turn on Wireless Direct. Check3 Check the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet).
Cannot Connect to a Printer via Wired LAN Check1 Make sure the printer is turned on. Check2 Make sure the LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup from the web page. For Windows, you can redo setup using the Setup CD-ROM.
Network Key (Password) Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status.
• For macOS: Starting Up IJ Network Device Setup Utility Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA. • Using WPA/WPA2 (Windows) The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer. Enter the Wi-Fi password configured on the wireless router.
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. Click here and perform setup. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
If using WPA/WPA2 key or a password, make sure encryption key for computer, network device, and printer matches key set for wireless router. Check3 The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer. For details, see Setting an Encryption Key.
Forgot Administrator Password of Printer Initialize the printer settings. On the HOME screen, select Various settings > Printer settings > Reset settings > Reset all and then select Yes, restore to default administrator password. Reset settings After initializing the printer settings, redo setup. Click here and redo setup.
Printer Prints Slowly Check1 Printer may be printing a large job from another computer. Check2 Make sure the printer is not placed too far away from the wireless router. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete.
Cannot Access to Internet on Wi-Fi from Communication Device Check1 Is your device connected to printer using Wireless Direct? If your device is connected to the printer using Wireless Direct, you cannot access to the Internet. Turn off Wireless Direct and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
No Ink Level Appears in Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the Printer properties dialog box.
Cannot Print or Connect Redo printer setup if one of conditions below is applied.
Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Downloading Canon PRINT Inkjet/SELPHY Checking Wireless Router SSID/Key Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Privacy Separator/SSID Separator/Network Separation Function Setting Up Using Smartphone/Tablet Error Occurs During Wi-Fi Setup Che
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings.
3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt from Start. 2. Type the ping command and press Enter. The ping command is as follows: ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX" is the IP address of the target device.
3 packets transmitted, 3 packets received, 0% packet loss If "100% packet loss" appears, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the LCD. LAN settings • Print the network settings.
Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, click here and redo setup. Initialize the network setting using the printer's operation panel.
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup (Windows) Encryption Settings Screen Appears When Wireless Router Selected (Windows) "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup (Windows) If the printer is set up for use with a network and an administrator password has been set, a screen asking you to enter the password appears. Enter the same password as that specified for the printer.
Connecting Printer and Wireless Router Using Easy wireless connect Using "Easy wireless connect" allows you to register wireless router information to the printer directly via a device (e.g. smartphone or tablet). Turn the printer and the device on and perform connection setup.
Cannot Connect Smartphone/Tablet to Wireless Router Check Is the Wi-Fi antenna displayed on your smartphone/tablet? • Example (iOS): • Example (Android): If the antenna is not displayed, your device's wireless function is disabled. Enable Wi-Fi on your device and connect it to a wireless router. For more on the procedure, refer to your device's instruction manual or visit the manufacturer's website.
Downloading Canon PRINT Inkjet/SELPHY Download Canon PRINT Inkjet/SELPHY from App Store and Google Play. For iOS For Android You can use AirPrint if you use an iOS device. Printing from iOS Device (AirPrint) You can also use Canon Print Service (printing plug-in) if you use an Android device.
Checking Wireless Router SSID/Key The position where the SSID/Key of a wireless router is written differs depending on the manufacturer. For details, refer to your wireless router's instruction manual or visit the manufacturer's website. Note • Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine).
Checking Wireless Router Network Name (SSID) for Smartphone/ Tablet Check it from the setting screen of your smartphone/tablet. • Example (iOS): • Example (Android): For details on how to display the setting screen, refer to your device's instruction manual or visit the manufacturer's website. Important • Perform setup for your printer and smartphone/tablet so that they can connect to the same wireless router.
Privacy Separator/SSID Separator/Network Separation Function If a privacy separator, SSID separator, or Network separation function is enabled on the wireless router, you cannot perform setup. Before performing setup, disable these functions. For the procedure, refer to your wireless router's instruction manual or visit the manufacturer's website.
Setting Up Using Smartphone/Tablet Refer to Getting Started or visit here to perform setup. Note • If you have a computer, you can set up the printer on the computer more easily.
Error Occurs During Wi-Fi Setup Check wireless router location Check1 Make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router. Make sure the printer is close enough to the wireless router to be used. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor.
WPS Connection • For manual setup: WPS (PIN Code) Connection If the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled.
Checking Status Code You can check the current network status by printing network information. "Status Code" represents the network status. Follow the procedure below to check the status code. 1. Print out network settings. Printing Network Settings 2. Check "2-2 Result Codes" on printout. 3. Visit http://canon.com/ijnwt to check details on displayed status code (c-xx: "xx" represents numeric characters).
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet 468
Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Check the signal strength on the LCD. LCD and Operation Panel Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings.
Printing Problems Printer Does Not Print Ink Does Not Come Out Printer Does Not Pick up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Printout Results Are Unsatisfactory Printing Stops Cannot Print Using AirPrint Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) 473
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The ON lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
support the 5 GHz bandwidth.) Use the 2.4 GHz bandwidth to prevent disconnection. When you connect the printer and wireless router in the 2.4 GHz bandwidth, you can print via the wireless router or Wireless Direct. Connecting with Wireless Direct Make sure paper settings match information set for top feed or manual feed Check4 tray. If the paper settings do not match the information set for the top feed or the manual feed tray, an error message appears on the LCD.
* Clear Disable paper width detection when printing from computer check box again once printing is complete, and then click OK. • For macOS: Check the message on the printer's LCD to clear the error. Then check the Paper Size setting in the Page Setup dialog and load paper that is the same size as the setting and try printing again. Set the printer not to detect the width of the paper using the Canon IJ Printer Utility2.
Note • If multiple printers are registered to your computer, set your printer as default printer to make the one selected by default. • For macOS: Make sure your printer's name is selected in Printer in the Print dialog. Note • If multiple printers are registered to your computer, select Set as Default Printer from System Preferences > Printers & Scanners for a printer to make the one selected by default. Check11 Set correct printer port.
• After printing is completed, select Off for Prevention of Print Data Loss. Check13 If printing from your computer, restart the computer. Restart the computer and try printing again.
Ink Does Not Come Out Check1 Make sure of the estimated ink levels in the ink tanks. Check the ink status on the LCD. Checking Ink Status on the LCD Check2 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the pattern.
Step5 Request a repair. The print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Print Head.
Printer Does Not Pick up or Feed the Paper/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, flip through the paper before loading it. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit.
Supported Media Types Check7 Make sure that there are not any foreign objects in top feed or manual feed tray. If the paper tears in the top feed or manual feed tray, see List of Support Code for Error (Paper Jams) to remove it. If there are any foreign objects in the top feed or manual feed tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Note • If the feed slot cover is opened, close it slowly.
Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Cannot Print on the Disc Label Disc Label Printing Does Not Start Multi-Purpose Tray Does Not Feed Properly Multi-Purpose Tray Jammed Disc Label Printing Does Not Start Check1 Is multi-purpose tray placed properly? Place the multi-purpose tray properly again and select OK on the LCD. Use the multi-purpose tray (marked A) supplied with this printer. For more on placing the multi-purpose tray, see Placing a Printable Disc.
Multi-Purpose Tray Jammed Pull out the multi-purpose tray gently. If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected. When the multi-purpose tray is pulled out, place the multi-purpose tray (marked A) again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc. If the multi-purpose tray is still jammed, check if there is a problem with the printable disc.
Printout Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Checking Wi-Fi Network Status If the radio status is poor, it may be possible that print results are not satisfactory or the printing speed is slow. Retry printing after the radio status improves. If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN. Check4 If problem is not resolved, check also the sections below.
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 488
White Streaks Appear Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check status of ink tanks. Replace ink tank if ink has run out. Replacing Ink Tanks Check3 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the pattern.
• For Windows: Clean the print head deeply • For macOS: Clean the print head deeply If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it from the power supply. Step4 Clean the print head deeply again. After cleaning the print head deeply again, print the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step5 Request a repair. The print head may be damaged.
Lines Are Misaligned/Distorted Check paper and print quality settings. Check1 Printout Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually Check3 Increase print quality and try printing again.
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check paper type. • Make sure you are using the right paper for what you are printing. Supported Media Types • For borderless printing, use a paper suitable for borderless printing.
• Other Paper such as envelope If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
• From computer (Windows): 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Select Prevents paper abrasion check box and select OK. 5. Check message and select OK. • From computer (macOS): Adjust the setting to prevent paper abrasion from Remote UI. Opening Remote UI for Maintenance If brightness is set low, increase brightness setting and try printing again.
Check9 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK. 5. Check message and select OK. • For macOS: Set the waiting time using Remote UI.
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the both margins. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note • The direction or pattern of the vertical lines (A) may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean.
Cannot Complete Printing Check1 Select setting not to compress printing data. (Windows) If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select the Do not allow application software to compress print data check box and click OK. Important • Clear the check box once printing is complete.
Lines Incomplete or Missing (Windows) Check1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check2 Are you trying to print a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing.
Images Incomplete or Missing (Windows) Check1 Select setting not to compress printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK. For details, refer to Page Setup Tab Description. Important • Clear the check box once printing is complete.
Ink Blots / Paper Curl Ink Blots Paper Curl Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory If brightness is set low, increase brightness setting and try printing again. (Windows) Check2 If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Adjusting Brightness Check3 Use Photo Paper to print photos.
Back of Paper Is Smudged Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During too much printing, ink may stain the inside of the printer.
Uneven or Streaked Colors Uneven Colors Streaked Colors Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the pattern.
• For macOS: Printing a Nozzle Check Pattern If the pattern is not printed correctly, go to the next step. Step2 Clean the print head. After cleaning the print head, print the nozzle check pattern and check the result. • For Windows: Clean the print head • For macOS: Clean the print head If it does not improve, clean the print head again. If it still does not improve, go to the next step. Step3 Clean the print head deeply.
Printing Stops Check1 Is paper loaded? Make sure paper is loaded. If necessary, load paper. Check2 Do documents to be printed have many photographs or illustrations? It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the printer may pause temporarily. In either case, wait until the process is complete.
Cannot Print Using AirPrint Check1 Make sure printer is turned on. Power Supply If the printer is turned on, cycle the power switch, and then check whether the issue is resolved. Check2 Make sure printer is registered to your computer. Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check3 Check4 Make sure printer has enough paper and ink. Check5 Make sure no error message is displayed on printer's LCD.
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Check Is paper source setting inconsistent between application program and printer driver? Change the application software setting corresponding to the printer driver setting, or click Print Options on Page Setup sheet of the printer driver and select Disable the paper source setting of the application software on Print Options screen.
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD LCD Is Off Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) Updating Printer Firmware 507
Printer Does Not Turn On Check1 Press ON button. Power Supply Check2 Make sure power plug is securely connected to printer, and then turn on again. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • To disable the setting from the operation panel: 1. Check that printer is turned on. 2. Select Various settings on Home screen and press the OK button. 3. Select Printer settings and press the OK button. 4.
USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note • If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed.
Cannot Communicate with Printer via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Important • Check the direction of the "Type-B" connector and connect it to the printer. For details, refer to the instruction manual supplied with the USB cable. Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box.
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press the HOME button and wait a little. 2. Select on the HOME screen and press the OK button. 3. Select top setting item and press the OK button. 4. Select seventh setting item from top and press the OK button. 5. Select a language that you want to use for LCD and press the OK button.
LCD Is Off • If ON lamp is off: The printer is not on. Check that the power cord is connected and press the ON button. • If ON lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel.
Print Head Holder Does Not Move to Replacement Position Check1 Is ON lamp off? Check if the ON lamp is lit. The print head holder will not move unless the power is on. If the ON lamp is off, close the top cover and turn the printer on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit, open the top cover again, then press the Stop button.
Printer Status Monitor Not Displayed (Windows) Check Is printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected.
Updating Printer Firmware Important • Make sure the printer is connected to Internet before updating printer firmware. Updating Printer Firmware from Operation Panel Updating Printer Firmware from Remote UI Follow the procedure below. Updating Printer Firmware from Operation Panel 1. Check that printer is turned on and display HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select Various settings on HOME screen and press the OK button. The setup menu screen appears. 3.
3. Select Install update. 4. Check displayed message and select Update. Update starts and returns to the menu screen when update is completed.
Installation and Download Problems Failed to Printer Driver Installation (Windows) Updating Printer Driver in Network Environment (Windows) Disable Function to Send Usage Information of Printer Taking Time to Setup Process (Windows) 518
Failed to Printer Driver Installation (Windows) If you cannot get past the Printer Connection screen: Other cases: If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen Other cases: If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Click here and install the printer driver.
Updating Printer Driver in Network Environment (Windows) Download the latest printer driver. Download the latest printer driver for your model on the download page of the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi connection. The printer is detected automatically in the network.
Disable Function to Send Usage Information of Printer The function to send usage information of the printer is configured or controlled by the printer, computer, and smartphone/tablet separately. Disable the function from each device as well as the printer. Important • Make sure each device is connected to Internet before disabling the function to send usage information.
Note • Depending on your operating environment, it may take time for the license agreement screen to appear. • Do not turn off the printer until the license agreement screen appears again. For macOS: Perform setup procedure to change the setting for sending information of the printer. 1. Click here and start setup procedure. 2. Click Start Setup on Start Setup screen.
5. Tap About. 6. Tap Extended Survey. The Extended Survey agreement screen appears. 7. Check displayed message and tap Do not agree. The function to send usage information from Canon PRINT Inkjet/SELPHY is disabled. Tap Agree to enable the function to send usage information. Next, disable the function to send usage information from the printer. 8. View Top screen of Canon PRINT Inkjet/SELPHY. Make sure the printer to change the setting is selected. 9. Tap printer icon. 10.
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Errors and Messages When Error Occurred Message (Support Code) Appears Error Message Appears on PictBridge (Wi-Fi) Compliant Device 525
When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support code (error number) is also displayed.
When a Support Code and a Message are displayed on the Printer's LCD: For details on how to resolve errors with Support Codes, see List of Support Code for Error. For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
Message (Support Code) Appears This section describes some of the messages that may appear. Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the printer's LCD, see below. Message Appears on the Printer's LCD If a message appears on the computer, see below.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable.
Error Message Appears on PictBridge (Wi-Fi) Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them. Note • This section describes errors that are indicated on Canon-brand PictBridge (Wi-Fi) compliant devices. The error messages and operations may vary depending on the device you are using.
List of Support Code for Error Waste tank full / Ink absorber full Check the support code on the printer's LCD and take the appropriate action to resolve the error. List of Support Code for Error No ink / Ink cassette Check the support code on the printer's LCD and take the appropriate action to resolve the ererror ror. List of Support Code for Error Ink error Check the support code on the printer's LCD and take the appropriate action to resolve the error.
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the printer and contact the seller you bought it from or your nearest Canon service center.
List of Support Code for Error Support code appears on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response.
5C13 5C14 • 6000 to 6ZZZ 6000 6001 6004 6500 6502 6700 6701 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6D01 • 7000 to 7ZZZ 7600 7700 7800 7802 • 8000 to 8ZZZ 8200 8300 • A000 to ZZZZ B400 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below.
1300 Cause Paper is jammed in the paper output slot / top feed / manual feed tray. What to Do Remove the jammed paper according to the paper source. If the paper loaded in the top feed is jammed: 1. Slowly pull out paper, either from paper output slot or from top feed, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may be ejected automatically.
Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. Also, make sure that the paper in the top feed is not resting against a wall or any other obstacle. If the paper is touching a wall, this may prevent the paper from being fed into the printer correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the printer's Stop button to stop the printing before you turn off the printer. • If the paper tears and you cannot remove the jammed paper from the paper output slot or the manual feed tray, remove the paper from inside the printer. Paper Is Jammed inside Printer 3. Return manual feed tray to original position. 4. Reload paper and press the printer's OK button. The printer resumes printing.
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper from the paper output slot / top feed / manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the printer's Stop button to stop the printing before you turn off the printer. 1. Turn off the printer and unplug it. 2.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees.
6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (C) in the printer? 7. Close top cover. All jobs in the print queue are canceled. Redo the printing.
1000 Cause Possible causes include the following. • There is no paper in the top feed. • Paper is not loaded in the top feed properly. What to Do Take the corresponding actions below. • Load paper in the top feed. Loading Paper in the Top Feed Note • The loadable paper differs depending on the paper source. For details on the paper that can be loaded in the top feed, refer to Loading Paper in the Top Feed.
After carrying out the above measures, press the printer's OK button. Note • To cancel printing, press the printer's Stop button.
1013 Cause Multi-purpose tray compatible media is not set on multi-purpose tray, or the media position is misaligned. What to Do Remove the multi-purpose tray, place the multi-purpose tray compatible media properly, and then attach the multi-purpose tray to the printer. Placing Multi-purpose Tray Then press the printer's OK button to cancel the error. Important • When you print on multi-purpose tray compatible media, use the supplied multi-purpose tray (the one with the "A" mark).
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not forget to close it, such as after replacing ink tanks.
1250 Cause Paper output tray is closed. What to Do Open the paper output tray.
1401 Cause Print head may not be installed properly or may be damaged. What to Do Take the corresponding actions below. • Install the print head. • If the print head is already installed, remove and reinstall it. Then close the top cover. • Turn off the printer and turn it back on. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
1600 Cause Ink may have run out. What to Do If printing is in progress, you are recommended to stop printing, replace the ink tank, and then print again. If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank installed. Then printing can continue under the ink out condition. Replace the empty ink tank immediately after the printing. The printer may be damaged if printing is continued under the ink out condition.
1660 Cause The ink tank is not installed. What to Do Install the ink tank.
1700 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
1890 Cause Protective materials for shipping may still be attached. What to Do Open the top cover and make sure that the protective materials for securing the print head holder have been removed. If the protective materials are still there, remove them and close the top cover. In the case of the first printer setup, click here, select your printer name on the page, and follow the instructions.
2114 Cause Paper settings specified when printing do not match the paper information for the top feed registered in the printer. Note • For the appropriate combination of the paper settings specified in the printer driver and the paper information registered in the printer, refer to the following.
What to Do Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing.
Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel print Cancels printing. Select this option when you want to change the paper settings specified at printing. Change the paper settings and retry printing. Note • To suppress the misprint prevention message, change the setting as described below.
2115 Cause Paper settings specified when printing do not match the paper information for the manual feed tray registered in the printer. Note • For the appropriate combination of the paper settings specified in the printer driver and the paper information registered in the printer, refer to the following.
What to Do Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Use manual feed tray settings Select this option to print on the loaded paper with the paper settings specified when printing.
Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel Cancels printing. Select this option when you want to change the paper settings specified at printing. Change the paper settings and retry printing. Note • To suppress the misprint prevention message, change the setting as described below.
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
5100 Cause Printer error has occurred. What to Do If you are printing, press the printer's Stop button to cancel printing, then turn off the printer. Check the following: • Make sure print head holder motion is not impeded by protective materials for securing the print head holder, jammed paper, etc. Remove any impediment. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
C000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
