Contents Introduction How to Use This Manual Printer Features Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Connecting and Switching On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Switching the Printer On Switching the Printer Off Printing on Paper and Other Media Media Size You Can Use with the Printer Media Type You Can Use with the Printer Media Type You Cannot Use with the Printer Loading Paper and Othe
Setting the Paper Thickness Lever Printing Area Notes on Handling Media Using Plain Paper or High Resolution Paper Using Envelopes Using Transparencies Using Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using T-Shirt Transfers Using the BJ Cartridges BJ Cartridges You Can Use with the Printer Notes on Handling the BJ Cartridges Switching and Storing the BJ Cartridges Setting the Printer Driver Printer Driver Basics Preparing and Executing
Printing Photographs Tips for Printing Photographic Images (I) Tips for Printing Photographic Images (II) About Photo Optimizer Using the Scanner Scanner Driver Basics Installing the Scanner Cartridge Using the White Calibration Sheet Using the Scanning Holder About the Scanning Area Launching IS Scan Changing the Scanning Mode Saving the Image Using On-line Help for IS Scan Software Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace the BJ Cartridge Pr
Transporting the Printer Troubleshooting Printout is Unsatisfactory Printer Does Not Start or Stops in Mid-job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears Scanner Problems Other Problems Avoiding Problems Before you Call for Help Specifications Index Appendix Driver and Utility Guide for Windows Users Driver and Utility Guide for Machintosh Users 5
Introduction Thank you for purchasing the BJC-3000 Bubble Jet Printer. This Reference Guide provides complete explanations of the features and functions of the printer. To maximise the life of your printer, familiarise yourself fully with its functions and how to use it. Note This manual uses the following symbols depending on the computer system you are using. Always observe the instructions indicated by these symbols. Windows Indicates information for Windows 98 and Windows 95 users only.
How to Use This Manual To view this Reference Guide, we recommend that you use Acrobat Reader 3.0 or Acrobat Reader 4.0. Please note that the screens displayed by Acrobat Reader 4.0 are slightly different. Use this button when you wish to enlarge the instruction screen of the Reference Guide. Select this button in the tool bar, and click within the screen of the Reference Guide. Displays the previous page of the Reference Guide. Displays the next page of the Reference Guide.
Use this button when you wish to search for a word. Movie Runs a video clip about the operation procedure. Displays a table of contents for the Reference Guide. Click the desired item to jump to the topic. Click the " " symbol when you wish to see detailed headings for each chapter. Click the " " symbol when you wish to return to the original display.
Printer Features ■1440 dpi Full Colour Printing with Color BJ Cartridges Prints bright, vibrant colours at 1440 (horizontal) x 720 (vertical) dots per inch on print media such as High Resolution Paper HR-101S. ■High-speed Colour Printing with Color BJ Cartridges Adopts the bi-directional printing system for virtually fuss-free, fast printing not only for monochrome but also for colour printouts. ■Separate Ink Tanks for Economy The simple design of the ink tanks allows each tank to supply one colour.
Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Parts and Functions of the Printer 10
Front View Operation Panel Paper Guide For details, see the Operation Panel section. Operation Panel Ensures that the sheets from the stack in the auto sheet feeder feed straight into the printer. Always align this guide with the left edge of the paper loaded in the auto sheet feeder. Paper Rest Raise to support the paper, especially a larger paper size. Auto Sheet Feeder Holds sheets of paper or other media for printing.
Rear View Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a parallel interface cable to the printer. Printer Cable Connector (USB Interface) Provides a connection point for connecting a USB interface cable to the printer. Power Connector Provides a connection point for connecting the power cord to the AC power outlet. The power cord may or may not be permanently attached to the printer, depending on the country of purchase.
Inside the Printer Cartridge Holder Set the BJ Cartridge (colour, photo, black) or scanner cartridge. Cartridge Lock Lever Locks the BJ Cartridges onto the cartridge holder.
Operation Panel POWER button RESUME button Press to switch the printer on and off. After you have removed the cause of a printer error, press the RESUME button to resume printing. POWER lamp Lights to indicate the status of the printer. Off: Printer power off. On (green): Ready for operation. Flashing (green): Standby status or print job in progress. Flashing (orange): Printer error. Remove the cause of the error before printing is resumed. Flashing (orange and green): Service error.
Note Hold down the reset button until the power lamp starts to flash.Then, release the button.The following operations are performed, depending on how many times you let the lamp flash: • If you release the button after the lamp flashes once: Print head cleaning is performed. • If you release the button after the lamp flashes twice: A nozzle check pattern is printed out.
Connecting and Switching On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Switching the Printer On Switching the Printer Off Connecting and Switching On the Printer 16
About the Printer Cable The printer is equipped with a parallel interface and USB interface. To connect the printer to your computer, you need a commercially available parallel or USB printer cable(interface cable) that supports bi-directional communication. The bi-directional communication capability is required for the Printer Status feature to operate.
Notes on Handling the USB Interface When you use the printer through the USB interface, you can connect or disconnect the USB interface cable while the printer and computer are turned on. However, you must take care over the following points. Follow the correct order to install the printer driver properly. When you connect the printer and computer using the USB interface cable, follow the order described in the Getting Started manual.
Notes on Handling the USB Interface Wait for at least 5 seconds before connecting the USB interface cable again. When you disconnect the USB interface cable while the printer and computer are turned on and connect it again, wait for at least 5 seconds. If you connect the USB interface cable immediately after disconnecting, the printer and computer may not operate properly. When you connect multiple printers using the USB interface, use the external USB hub.
Connecting the Power Cord Plug the power cord into a power outlet securely. Caution • Never use a power supply voltage and frequency other than standard power supply provided in the country where you purchased the printer. Using the incorrect voltage and frequency could cause fire or electric shock. The correct power supply voltages and frequencies are as follows.
Switching the Printer On 1 Make sure that the printer is connected to the computer and that the power cord is plugged into a power outlet. 2 Press and hold down the POWER button ( ) to switch the printer on. The POWER lamp flashes for one to two minutes while the printer warms up. When the printer is ready to print, the POWER lamp stops flashing and remains lit green.
Switching the Printer Off To switch the printer off, press the POWER button ( ). The print head automatically moves back to the home position and the POWER lamp turns off. Caution When you unplug the power cord, grasp the plug it self to pull it out. Never take the plug out of the power outlet by pulling on the cord itself. Important Never unplug the cord from the power outlet while the POWER lamp is lit or flashing.
Printing on Paper and Other Media Media Size You Can Use with the Printer Using Plain Paper or High Resolution Paper Media Type You Can Use with the Printer Using Envelopes Media Type You Cannot Use with the Printer Using Transparencies Using Back Print Film Loading Paper and Other Media Using Glossy Photo Paper Setting the Paper Thickness Lever Using High Gloss Photo Film Printing Area Using Glossy Photo Cards Notes on Handling Media Using Banner Paper Using T-Shirt Transfers Printing on Pap
Media Size You Can Use with the Printer The following table lists the standard paper sizes that can be used with the printer. Paper A5 (vertical) A5 (horizontal) B5 A4 Letter Legal Envelope (European DL) Envelope (US Com. #10) Glossy Photo Cards Width x Height 148.0mm x 210.0mm 210.0mm x 148.0mm 182.0mm x 257.0mm 210.0mm x 297.0mm 8.5" x 11.0" (215.9mm x 279.4mm) 8.5" x 14.0" (215.9 x 355.6mm) 220mm x 110mm 9.5" x 4.1" (241.3mm x 104.77mm) 118.6mm x 213.9mm (with borders) 101.6mm x 152.
Media Size You Can Use with the Printer You can also use custom paper sizes within the following ranges. Width: 100.0mm to 241.3mm (3.94" to 9.50") Height: 100.0mm to 355.6mm (3.94" to 14.00") Media of the following weight can be loaded for printing.
Media Type You Can Use with the Printer Plain paper and special Canon media are recommended for use with the printer. Specify the media name and size when you purchase Canon special media. Also refer to the instructions provided with special media for details about handling and printing.
Media Type You Can Use with the Printer ■ Canon Special Media Canon offers a range of special paper and films for the reproduction of superb images in vibrant colours. • Bubble Jet Paper LC-301 Provides the standard print quality. Standard photocopier paper can be used if its weight is within the range of 64 and 105 g/m2. (Canon Bubble Jet Paper LC-301 can also be used.) Using Plain Paper or High Resolution Paper • High Resolution Paper HR-101S Provides more vivid colours than plain paper.
Media Type You Can Use with the Printer • Glossy Photo Cards FM-101 A special card made of the same stock as Glossy Photo Paper GP-301. You can obtain a Photo Card printed over its entire area by printing the image so that it extends beyond the perforations and then trimming off the unwanted white margins. Use this card when you want to print a colour or a photo over the entire card. Using Glossy Photo Cards • Transparencies CF-102 These can be used to prepare materials for use with an overhead projector.
Media Type You Can Use with the Printer • T-Shirt Transfer TR-201 This is a media for creating iron-on prints for T-shirts. You can make an original T-shirt simply by printing your favourite photograph or illustration onto this media. Please note that the original image is reversed horizontally (mirrored) when printed.
Media Type You Cannot Use with the Printer To avoid poor print quality and possible damage to the printer, never use the types of media listed below. • • • • • • • • • • • • • • Folded paper Curled paper Creased or crumpled paper Damp or wet paper Excessively thin media (weight less than 64g/m2) Excessively thick or extremely heavy paper (exceeding 105g/m2) Continuous feed paper (tractor feed) Punched paper (loose-leaf folder inserts, etc.) Reply-paid postcards (i.e.
Loading Paper and Other Media ■ Landscape and Portrait There are two methods of orientation you can use to load the printer, depending on the type of media you intend to load. • When the long edge of the paper is fed into auto sheet feeder, this is called Landscape orientation. • When the short edge of the paper is fed into the auto sheet feeder, this is called Portrait orientation. Paper A5 B5 A4 Letter Legal Envelope (European DL) Envelope (US Com.
Loading Paper and Other Media ■ Print Side The following media must be printed on its correct side. • • • • • Envelope High resolution paper Back print film Glossy photo paper High gloss photo film • Glossy photo card • T-shirt transfers Must be printed on the address side. Must be printed on the whiter side. Must be printed on the matte side. Must be printed on the whiter (glossy) side.
Loading Paper and Other Media ■ Number of sheets that can be loaded at a time The type of paper feed and the number of sheets that can be loaded vary according to the type of media. Make sure that the paper stack is not higher than the Load Limit mark on the auto sheet feeder. Media type Plain paper Envelope High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Transparencies Back Print Film Banner Paper T-shirt Transfers Max.
Setting the Paper Thickness Lever Before you print, be sure to switch the Paper Thickness Lever between Up and Down as listed below.
Printing Area To ensure the best print quality, the printer allows a margin along each edge of the media. (The printing area varies according to the media size.) Please note that the term "printing area" represents both the recommended area for the optimum print quality and the entire area where the printer can technically print. The following key is provided to show you how these areas are shown in the illustrations that follow. Printing area (dark blue): Canon recommends that you print within this area.
Printing Area ■ A5 (vertical), A5 (horizontal), B5, A4 Printable Area (width x height) Size (mm) A5 (vertical) A5 (horizontal) B5 A4 141.2mm x 202.0mm 203.2mm x 140.0mm 175.2mm x 249.0mm 203.2mm x 289.0mm 3.0mm 32.0mm 5.0mm 26.0mm 3.4mm 3.4mm Recommended printing area Printable area where it is possible to print.* Note *: Printing in this area can adversely affect the print quality or the paper feed precision.
Printing Area ■ Letter, Legal Printable Area (width x height) Size (mm) Letter Legal 203.2mm x 271.4mm 203.2mm x 347.6mm 3.0mm 32.0mm 5.0mm 26.0mm 6.4mm 6.3mm Recommended printing area Printable area where it is possible to print.* Note *: Printing in this area can adversely affect the print quality or the paper feed precision.
Printing Area ■ Glossy Photo Cards Printable Area (width x height) Size (mm) Glossy Photo Cards* 109.4mm x 159.9mm 32.0mm 26.0mm 5.1mm 4.1mm Recommended printing area (The printable area is identical to each other.
Printing Area ■ European DL Envelope Printable Area (width x height) Size (mm) European DL 220mm x110mm 3.0mm 7.0mm 6.4mm 10.4mm Recommended printing area (The printable area is identical to each other.
Printing Area ■ US Com. #10 Envelope Printable Area (width x height) Size (in.) 9.5" x 4-1/8" US Com. #10 3.0mm 7.0mm 6.4mm 31.7mm Recommended printing area (The printable area is identical to each other.
Printing Area ■ Banner Paper Printable Area (width x height) Size (mm) Banner Paper 203.2mm x 1779.0mm (A4) 203.2mm x 1673.4mm (Letter) 32.0mm 3.0mm 3.4mm 3.4mm Min. 2 sheets Max. 6 sheets Recommended printing area Printable area where it is possible to print.* Note *: Printing in this area can adversely affect the print quality or the paper feed precision.
Notes on Handling Media • Whenever possible, hold the paper by the edges and avoid touching the print side. Any scratching or soiling on the print side will adversely affect the print quality. • When storing your media, put the media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. To avoid bending or wrinkling the paper, store it in a level place. • After printing, do not touch the print side until the ink gets dry.
Using Plain Paper or High Resolution Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest as shown in the figure. When you are using plain paper for printing, the print side of the paper may be scratched and stained if the paper is thick. In this case, set the paper thickness lever to the Down position.
Using Plain Paper or High Resolution Paper 2 Important Fan the stack to remove static cling and align the edges of the stack by tapping them on a flat surface. (Loading the paper without first fanning and aligning the edges could cause paper jams.) To avoid touching the print surface, always handle media by the edges. Unclean or scratched print surfaces can adversely affect print quality.
Using Plain Paper or High Resolution Paper 3 Load the stack of paper as follows: (a) Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder. • Plain paper You can print on either side of paper. • High Resolution Paper Load the paper with the whiter side facing up. (b) Slide the paper guide to the left side of the stack until it is snug. Load limit mark (a) (b) Important Make sure that the top of the stack is not higher than the load limit mark.
Using Plain Paper or High Resolution Paper Windows 4 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Plain Paper (when printing on plain paper) or High Resolution Paper (when printing on High Resolution Paper) in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.
Using Plain Paper or High Resolution Paper 5 6 Start the print job. Check the printed sheets as they are ejected from the printer. As soon as about 20 sheets have stacked on the paper output tray, remove them. If the printed sheets are excessively curled after they are ejected from the printer, remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer.
Using Envelopes 1 Make sure that the printer is switched on and the paper thickness lever is set to the Down position. Switching the Printer On Paper thickness lever Paper output tray Important • To avoid poor print results, do not attempt to print on envelopes with embossed or treated surfaces. • To avoid misfeeds and jams, do not use envelopes with overlapping flaps or pressure seals.
Using Envelopes 2 Prepare the envelopes. Movie (a) Press down firmly on the corners of the envelopes and all edges to flatten the envelopes and expel all air. (b) If the envelopes are still warped, hold the edges of the envelopes diagonally and bend gently. Make sure that the flaps are straight. (c) To ensure that the envelopes feed correctly, use a pen or similar object to flatten the flaps. (a) (b) (c) Important • Failure to flatten the envelopes before loading could cause jams.
Using Envelopes 3 Load the envelopes as follows. (a) Load top edge of the address side (flap sides down) into the auto sheet feeder and align the stack with the right side of the auto sheet feeder. (b) Slide the paper guide to the left side of the stack until it is sung. Print side (address side) (a) (b) Important The maximum number of envelopes you can load is 10 pieces.
Using Envelopes Windows 4 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Envelope in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box. Specify the media type (Envelope), and the BJ Cartridge you are using.
Using Envelopes Windows 5 Click the Page Layout tab, then select "DL Env. 220.0 x 110mm" or "#10 Env. 9.50 x 4.12 in" in the Page Size box for the envelope size. Normally you can set the envelope size with the application program. However, if the setting on the Page Layout tab does not match the setting in the application program, change the setting here. Macintosh 5 Select "DL Env. 220.0 x 110mm" or "#10 Env. 9.50 x 4.12 in" for the envelope size.
Using Transparencies 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest as shown in the figure.
Using Transparencies 2 Important Fan the transparencies to remove static cling and tap the edges against a flat surface to align them neatly. (Fanning and aligning the sheets prevents misfeeds and paper jams.) • To avoid touching the print surface, always handle the sheets by the edges. Unclean or scratched print surfaces can adversely affect print quality. • Do not remove transparencies from the package until you are ready to load them in the auto sheet feeder, especially in humid conditions.
Using Transparencies 3 Load the transparencies as follows. (a) With the print side facing up, place, one sheet of A4 or Letter size paper under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (b) Slide the paper guide to the left side of the stack until it is snug. You can print on either side of transparencies, but using a slightly curled surface as a print side is recommended.
Using Transparencies Windows 4 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Transparency in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box.
Using Back Print Film 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest as shown in the figure.
Using Back Print Film 2 Important Fan the back print film to remove static cling and tap the edges against a flat surface to align them neatly. (Fanning and aligning the sheets prevents misfeeds and paper jams.) If the film is curled, bend it slightly in the opposite direction of the curl to straighten it. • The matte side of the film is the print side which should be loaded face up. • To avoid touching the print surface, always handle the sheets by the edges.
Using Back Print Film 3 Load the back print film as follows. (a) With the print (matte) side facing up, place one sheet of A4 or Letter size paper under the stack. Load the stack with the edges aligned against the right side of the sheet feeder. (b) Slide the paper guide to the left side of the stack until it is snug. Print (matte) side up Plain paper (b) (a) You can load up to 10 sheets of films in the auto sheet feeder.
Using Back Print Film Macintosh 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box. Specify the media type (Back Print Film), and the BJ Cartridge you are using. 5 Start the print job. 6 Remove each printed back print film as it is ejected from the printer. Do not touch the printed side until the ink is completely dry. About 15 minutes is required for drying.
Using Glossy Photo Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest as shown in the figure.
Using Glossy Photo Paper 2 Fan the glossy photo paper to remove static cling and tap the edges against a flat surface to align them neatly. (Fanning and aligning the sheets prevents misfeeds and paper jams.) If the film is curled, bend it slightly in the opposite direction of the curl to straighten it. Important To avoid touching the print surface, always handle the sheets by the edges. Unclean or scratched print surfaces can adversely affect print quality.
Using Glossy Photo Paper 3 Load the glossy photo paper as follows. (a) With the print side (glossy side) facing up, place the loading support sheet B provided with the package under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the package.) (b) Slide the paper guide to the left side of the stack until it is snug.
Using Glossy Photo Paper Windows 4 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Glossy Photo Paper in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box.
Using High Gloss Photo Film Do not use the Photo BJ Cartridge for printing the high gloss photo film.Use the Color BJ Cartridge. Note 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest as shown in the figure.
Using High Gloss Photo Film 2 Load one sheet of high gloss photo film as follows. (a) Remove one sheet from the package and hold the glossy side up with the cut corner up and on the right. Align the right edge with the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder. (b) Slide the paper guide to the left side of the sheet until it is snug. If the sheet is curled, bend it slightly against the curl to straighten it.
Using High Gloss Photo Film Windows 3 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select High Gloss Photo Film in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 3 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box.
Using Glossy Photo Cards 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest as shown in the figure.
Using Glossy Photo Cards 2 Load the glossy photo cards as follows. (a) With the print side (glossy side) facing up, place the loading support sheet B provided with the package under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the Glossy Photo Cards package.) (b) Slide the paper guide to the left side of the stack until it is snug.
Using Glossy Photo Cards Windows 3 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Glossy Photo Cards in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 3 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box.
Using Glossy Photo Cards 5 Start the print job. 6 Remove each printed card as it is ejected from the printer. Do not touch the printed side until the ink is completely dry. About 2 minutes is required for drying. 7 Note Tear away the strip of the glossy photo card. For more details, see the instructions provided with the Glossy Photo Cards package. Store unused glossy photo cards in the original package in a dry, cool location away from direct sunlight, high temperature, and high humidity.
Using Banner Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Down position. Lower the paper rest. Switching the Printer On 2 Note Before you tear off the sheets, make sure that you take one more sheet than you need for printing. (When you wish to print three sheets), tear off a length of four sheets, one more than you need for printing.) You can print on up to six sheets.
Using Banner Paper 3 Load the banner paper as follows. (a) Align the right side of the first sheet with the right side of the auto sheet feeder and insert it into the auto sheet feeder until it stops. (b) Slide the paper guide to the right until it is snug against the side of the sheet. Print side up (b) Note (a) • You can print on either side of banner paper.
Using Banner Paper 4 Gently fold over the perforations between the first and second sheet.
Using Banner Paper 5 Important Be sure to provide ample space in front of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table as shown in the figure. A dense print will require more time to dry. Be careful that wet ink does not stain the desk or the floor.
Using Banner Paper Windows 6 Open the Printer Properties dialogue box, then click the Page Layout tab. Check the radio button for Banner Printing in the Layout box. When a confirmation message appears, click the OK button. (If you need detailed information on banner printing, click the Help button.) Macintosh 6 Check the radio button for Banner Printing in the Page Setup dialogue box. When a confirmation message appears, click the OK button.
Using Banner Paper Windows 7 Select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Plain Paper in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 7 Note Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box. Specify the media type (Plain Paper), and the BJ Cartridge you are using.
Using T-Shirt Transfers 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest. Switching the Printer On 2 Load the transfer sheet as follows. (a) Remove one transfer sheet from the package and hold it with the green lines down and the print side up. Align the right side of the transfer sheet with the right side of the auto sheet feeder and insert it into the auto sheet feeder. (b) Slide the paper guide to the right until it is snug.
Using T-Shirt Transfers Windows 3 Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select T-Shirt Transfer in the Media Type box. Also make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using. (Change the settings if necessary.) Macintosh 3 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box.
Using the BJ Cartridges BJ Cartridges You Can Use with the Printer Notes on Handling the BJ Cartridges Switching and Storing the BJ Cartridges Using the BJ Cartridges 80
BJ Cartridges You Can Use with the Printer ■Types of BJ Cartridge and their use Three types of BJ Cartridge (Color BJ Cartridge, Photo BJ Cartridge, and Black BJ Cartridge) can be used with this printer. Use whichever cartridge is appropriate for the work you are doing.
BJ Cartridges You Can Use with the Printer ■Color BJ Cartridge BC-33 This BJ Cartridge includes pigment black ink and inks in the usual three colours (Cyan, Magenta, and Yellow). This is best for printing general colour documents and graphics. The Color BJ Cartridge BC-33 is composed of the print head and four replaceable ink tanks. When a colour runs out, only that colour’s ink tank needs to be replaced.
BJ Cartridges You Can Use with the Printer ■Color BJ Cartridge BC-34 Photo This BJ Cartridge includes four colors, that is Photo Cyan, Photo Magenta, which are slightly lighter than ordinary Cyan and Magenta, normal Yellow, and dye black. This is best for realistically producing natural images such as photographs. The Color BJ Cartridge BC-34 Photo is composed of the print head and four replaceable ink tanks. When a colour runs out, only that colour’s ink tank needs to be replaced.
BJ Cartridges You Can Use with the Printer ■Black BJ Cartridge BC-30 This BJ Cartridge contains pigment black ink which takes longer to dry than general dye ink, but produces extremely sharp, water-resistant text and graphics. This is intended for printing monochrome documents. The Black BJ Cartridge BC-30 is composed of the print head and one replaceable ink tank, the Ink Tank BCI-3BK. When this BJ Cartridge runs out of black ink, only the ink tank needs to be replaced.
Notes on Handling the BJ Cartridges ■ When you purchase extra ink tanks... • Check the name of the ink tank(s) to ensure that you get the correct ink tank(s) for your BJ Cartridges before purchase. In order to print correctly, you must have the correct ink tanks installed for each BJ Cartridge. • When you purchase a Canon’s Photo BJ Cartridge, make sure that you specify the Color BJ Cartridge BC-34 Photo. Other Photo BJ Cartridge cannot be used with the BJC-3000 printer.
Notes on Handling the BJ Cartridges ■ When you store the unused BJ Cartridges... After you replace the BJ Cartridge with another one, always store the unused BJ Cartridge in a BJ Cartridge container. If the BJ Cartridge is not properly stored in the container, the ink will dry out and the BJ Cartridge can no longer be used. Also, after removing the seal on the ink tank, always insert it into a BJ Cartridge to prevent the ink tank from drying out.
Notes on Handling the BJ Cartridges Important • Do not attempt to reattach the protective cap and protective tape after removing them. Observe all local regulations regarding the location and method of disposing of them. • Do not leave an empty ink tank in a BJ Cartridge. Remove it immediately after ink runs out. • If a used ink tank which is still usable must be removed for some reason, keep the ink tank installed in the BJ Cartridge.
Switching and Storing the BJ Cartridges ■ Switching the BJ Cartridge You can switch the BJ Cartridge depending on the needs of the print job. Always store the extra BJ Cartridge in a BJ Cartridge container. Important • Do not attempt to reattach the protective cap and protective tape after removing them. Observe all local regulations regarding the location and method of disposing of them. • Do not leave an empty ink tank in a BJ Cartridge. Remove it immediately after ink runs out.
Switching and Storing the BJ Cartridges Note • When you replace an ink tank, note the name and number and replace it only with an identical ink tank. • If the print head is worn out, replace the entire BJ Cartridge.
Setting the Printer Driver Printer Driver Basics Preparing and Executing a Print job Selecting the Print Mode Selecting the BJ Cartridge Selecting the Media Type and Paper Size About Detailed Print Settings Using On-line Help for Printer Driver Setting the Printer Driver 90
Printer Driver Basics The printer driver is a program that converts the text or image files you created with an application program and then sends the converted data to the printer. The printer driver works on processing the data so the printer can use it. After you connect the printer to your computer, you must install the printer driver. For instructions on installing the printer driver, refer to the Getting Started manual.
Preparing and Executing a Print job Before you start a print job, you need to specify the print settings. The print settings in the printer driver allow fine control over the print quality and colour adjustment, but you can simplify the setup procedure as follows. Windows 1 Set the paper size you use from within the application program before printing. 2 Select the command used for printing (e.g., "Print" or "Print Setup" in the File menu) in the application program.
Preparing and Executing a Print job 5 Also make sure that the Paper Size setting in the Page Layout tab matches the setting in the application program. 6 Click the OK button to close the Printer Properties dialogue box. 7 Click the OK button in the Print window. Printing begins. Macintosh 1 Set the paper size you use from within the application program before printing. 2 Select the command used for printing (e.g., "Print" in the File menu) in the application program.
Selecting the Print Mode The following print modes are pre-registered in the printer driver. Select the most appropriate icon according to your print purpose. Windows Select the desired icon in the Choose Print Mode box under the Main tab. The most appropriate print settings are pre-registered in each icon for a particular type of print job, and the BJ Cartridge and Media Type settings are selected automatically. Standard: For printing documents that consist mostly of text (e.g.
Selecting the Print Mode DTP: Automatically recognises photographs and graphics and prints using the optimum print settings. This print mode is the best choice when you print data that contains different elements such as text, tables, graphs and photographs in the same document. BJ Cartridge:Colour Media Type:Plain Paper Photo: Produces high print quality for printing photographs and other graphics with fine gradations of tone.
Selecting the Print Mode Macintosh Select the desired icon in the Printer Properties dialogue box. The most appropriate print settings are pre-registered in each icon for a particular type of print job. Also specify the BJ Cartridge and Media Type settings according to the BJ Cartridge and print media you use for printing. Text: For printing documents that consist mostly of text (e.g., word processor files) at the standard print quality.
Selecting the BJ Cartridge After you select he most appropriate icon according to your print purpose, check that the BJ Cartridge setting is correct. (Change the setting, as needed.) There are three different ways to set the BJ Cartridges. Black: Used when the Black BJ Cartridge is installed in the cartridge holder. Colour: Used when the Color BJ Cartridge is installed in the cartridge holder. Photo: Used when the Photo BJ Cartridge is installed in the cartridge holder.
Selecting the BJ Cartridge Printer Properties dialogue box (Main tab for Windows) Note • When Grayscale Print is enabled, a colour document can be printed in monochrome. • When Black is selected for BJ Cartridge, Grayscale Print is grayed out and cannot be used.
Selecting the Media Type and Paper Size ■ Paper Size: Windows Set the paper size you use from within the application program, and make sure that the paper size setting in the Page Layout tab matches the paper size setting in the application program before printing. Macintosh When you create a document using the application program, select Page Setup from the File menu and then specify the paper size in the Paper Size box.
Selecting the Media Type and Paper Size ■ Media Type: Make sure that the Media Type setting matches the print media you use for printing.
About Detailed Print Settings The printer driver allows fine control over the print settings such as print quality, colour adjustment, scaled printing, stamp, background and even special effects. For details on the print settings of the printer driver, refer to the following instructions depending on the system you are using.
Using On-line Help for Printer Driver When you wish to learn about a particular topic, the on-line help function provides the necessary information on the screen of your computer. Windows 1 2 • To find information on a particular topic... When you click the "?" button on the upper right corner of the Printer Properties dialogue box, the shape of the mouse pointer changes to "?". Click the desired item to learn more about the item. A detailed explanation appears.
Using On-line Help for Printer Driver Macintosh 1 2 3 Select Balloon Help from the Help menu. Move the mouse pointer to the item to learn more about the item. To close the Help instructions, select Hide Balloon Help from the Help menu.
Printing Photographs Tips for Printing Photographic Images (I) Tips for Printing Photographic Images (II) About Photo Optimizer Printing Photographs 104
Tips for Printing Photographic Images (I) To produce the best possible print quality for printing photographic images from a digital camera or scanner, or photographic images downloaded from a home page on the Internet, take care over the following three points. • Use the Photo BJ Cartridge. • Use special media designed for reproducing photographs. • Use correct print settings in the printer driver.
Tips for Printing Photographic Images (II) 1 Make sure that the printer is switched on. Also make sure that the Photo BJ Cartridge is installed in the cartridge holder. 2 Load special print media in the auto sheet feeder of the printer. Excellent prints of photographs can be obtained with plain paper, but for superior colour reproduction, use of one of the following special media is recommended.
Tips for Printing Photographic Images (II) Windows 3 Open the Printer Properties dialogue box and select SuperPhoto in the Choose Print Mode box under the Main tab. When SuperPhoto is selected, the BJ Cartridge setting automatically changes to Photo so you can use the four different types of inks provided by the Photo BJ Cartridge. 4 5 Click the OK button to close the Printer Properties dialogue box. Start the print job. Macintosh 3 4 5 Note Select the command used for printing (e.g.
About Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera device when it is printed out. Use the Photo Optimizer to compensate unsatisfactory colour balance and over- or underexposure before printing. Windows 1 Open the Printer Properties dialogue box, then click the Main tab. 2 Click the Advanced button. 3 Select Photo Optimizer in the Quality tab. 4 Check the Whole Page checkbox, if necessary.
About Photo Optimizer Macintosh 1 Select Photo Optimiser in the Quality panel. The Photo Optimiser feature works on the image that is edited using the edit menu such as "Cut" and "Rotate" in a graphics application program.
Using the Scanner Scanner Driver Basics Installing the Scanner Cartridge Using the White Calibration Sheet Using the Scanning Holder About the Scanning Area Launching IS Scan Changing the Scanning Mode Saving the Image Using On-line Help for IS Scan Software Using the Scanner 110
Scanner Driver Basics Installing the Color Image Scanner Cartridge IS-32 in the printer makes it possible to scan and save images such as your favourite photographs and greeting cards.
Scanner Driver Basics Before using the printer as a scanner, you must install the printer driver. The scanner driver is a program that converts image files you have scanned and then sends the converted data to the computer. The scanner driver works on processing the data so the computer can use it. For instructions on installing the scanner driver, refer to the User’s Guide. The Color Image Scanner Cartridge IS-32 operates in combination with the special IS Scan Software (i.e.
Scanner Driver Basics Note TWAIN is the name of the group that defined the standards for passing data from digital devices like scanners to software applications running on 32-bit platforms.
Installing the Scanner Cartridge Optical components Electrical contacts Important The scanner cartridge is composed of precision components. Do not touch the electrical contacts and optical components, such as lenses, to avoid poor scanning results, poor contact and static electricity. Note Keep the scanner cartridge in its storage box when it is not used.
Installing the Scanner Cartridge 1 Make sure that the printer is switched on and open the front cover. The cartridge holder moves to the left side. Switching the Printer On 2 Raise the cartridge lock lever to unlock the BJ Cartridge. 3 Remove the entire BJ Cartridge with the ink tanks in place. Important To avoid staining your hands, clothing, or areas in the work site, handle the BJ Cartridge carefully. Avoid dropping or shaking the BJ Cartridge.
Installing the Scanner Cartridge Note 4 Insert the scanner cartridge into the cartridge holder, then lower the cartridge lock lever until it locks in place. 5 Make sure that the paper thickness lever is set to the Up position and close the front cover. Before closing the front cover of the printer, make sure that the paper thickness lever is set to the Up position. If you scan the image with the paper thickness lever set in the Down position, scanning results may be unsatisfactory.
Using the White Calibration Sheet The white calibration sheet provided with the scanner cartridge is used for maintaining the correct colour balance of scanned images. This white level calibration is required when the scanner cartridge is used for the first time after purchase, or when the system needs to update the white level calibration data. Place the white calibration sheet in the scanning holder, and then load it in the auto sheet feeder of the printer as shown in the figure.
Using the White Calibration Sheet ■ When using IS Scan Plus Windows Select Capture Image from the Main menu screen. Click the Custom button in the Scanning Mode box, and then select White Level from in the Custom Settings dialogue box. ■ When using IS Scan directly as a stand-alone application program Macintosh Select Settings from the Main menu screen, then select White Level in the dialogue box.
Using the White Calibration Sheet Important • Do not leave the white calibration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. • Do not bend or wrinkle the white calibration sheet. • When cleaning the white calibration sheet, use a soft cloth that is dipped in a weak, neutral detergent solution, and then wipe its wet surface off with a dry, soft cloth. Note White level calibration is required in the following circumstances.
Using the Scanning Holder The scanning holder is used for holding the image you wish to scan or the white calibration sheet.Insert the image into the scanning holder, aligning it with the defining point. It is in dicated in the next page. Scanning holder Important • To prevent paper jam, always insert the image you wish to scan or the white calibration sheet into the scanning holder and then start scanning. • Do not spread out the scanning holder excessively when the image is inserted.
Using the Scanning Holder Load the image you wish to scan in the scanning holder. Be careful that you place the image in the defining point correctly as shown in the figure. (The defining point is set 3.4mm away from the left margin and 6mm away from the top margin.) 3.
About the Scanning Area ■ Scanning area The following are guidelines for the scanning area. Paper size Scanning area A5 (148 x 210mm) 141 x 200mm A4 (210 x 297mm) 203 x 287mm B5 (182 x 257mm) 175 x 247mm Letter (8.5" x 11") 8.2" x 10.6" (208x 269mm) Note • The scanning area varies according to other conditions such as the scanning resolution and display resolution.
Launching IS Scan If you have a TWAIN-compatible graphics application program, you can use the scanner function in combination with IS Scan. This section describes how to launch IS Scan from within the TWAIN-compatible graphics application program. For details on how to use IS Scan Plus for windows and how to use IS Scan directly as a stand-alone application program for Macintosh,refer to the User’s Guide. 1 Note Start up the TWAIN-compatible graphics application program.
Launching IS Scan 2 Select the device you use. This displays a dialogue box to select the device driver. (Normally the "Acquire" or "TWAIN" command is selected from the File menu. Please note that the dialogue box to select the device driver varies according to the graphics application program you use.) Windows Select Canon IS Scan2, then click the button to enable the settings. (e.g., OK or Select). Macintosh Select Canon IS Scan BJC-3000 DS, then click the button to enable the settings. (e.g.
Launching IS Scan 3 Windows Launch IS Scan from within the graphics application program. An image which is being scanned is displayed in the preview area and the Scan button changes to the Transfer button.
Launching IS Scan Macintosh An image which is being scanned is displayed in the preview area. Preview area Note For more details on the operation procedures, refer to the on-line Help.
Launching IS Scan 4 Note Click the Transfer button. IS Scan is closed automatically and then the scanned image is displayed in the TWAIN-compatible graphics application program. For more details on how to adjust and enhance the image, refer to the documentation of the graphics application program.
Changing the Scanning Mode After IS Scan or IS Scan Plus is launched, it is necessary to change the settings according to the image you wish to scan. ■ When using IS Scan Plus Select the desired button under Scanning Mode. The optimum settings are pre-registered based on the contents of a scanning job. (When you click one of these buttons, it is marked by a large check mark to indicate the button is selected. Click the button again to display a list of the pre-registered settings.
Changing the Scanning Mode ■ When using IS Scan from within a TWAIN-compatible graphics application program Windows Select the paper size in the Paper Size box. Select the desired button under Scanning Mode. The optimum settings are pre-registered based on the contents of a scanning job. (When you click one of these buttons, it is marked by a large check mark to indicate the button is selected. Click the button again to display a list of the pre-registered settings.
Changing the Scanning Mode Macintosh Select the paper size. Select the type of the image you wish to scan. Note When you select User Setting in the Scanning mode, you can adjust all the scanning settings for special scanning jobs. For more details, refer to the on-line Help for IS Scan.
Saving the Image After scanning is completed, save the image for using it in your graphics application program. ■ When using IS Scan Plus Windows 1 2 Click the Save button. 3 Click the Save button in the Save As dialogue box. When the Save As dialogue box is displayed, enter a file name, drive or folder name and file format type. ■ When using IS Scan directly as a stand-alone application program Macintosh 1 2 Click the Save button. 3 Click the Save button in the dialogue box.
Saving the Image ■ When using IS Scan from within a TWAIN-compatible graphics application program 1 Launch IS Scan from within the graphics application program. 2 Click the Scan button. After scanning is completed, the Scan button changes to the Transfer button. 3 Click the Transfer button. The scanned image is displayed in the TWAINcompatible graphics application program. 4 Select the command used for saving, and save the image.
Using On-line Help for IS Scan Software When you want to learn about a particular topic, the on-line help function provides the necessary information on the screen of your computer. 1 Click the Help button on the screen. 2 Click the desired item to learn more about the item. A detailed explanation appears. Note Windows • Click the Contents tab when you wish to search for a particular topic. • Click the Index tab when you wish to search for a particular topic using a keyword.
Using On-line Help for IS Scan Software The way of opening the on-line Help varies according to the IS Scan Software you are using. ■ When using IS Scan Help • Click the Help button. • Click the Help button in the Custom Settings dialogue box. ■ When using IS Scan from within a TWAIN-compatible graphics application program Windows • Click the button in the Main dialogue box. • Select Contents or Index from the menu. • Click the Help button in the Custom Settings dialogue box.
Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace the BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Cleaning the Printer Cleaning the Paper Feed Rollers Transporting the Printer Routine Maintenance 135
Prolonging the Service Life of the Printer To ensure a long service life for your printing, clean it frequently and replace consumable items such as the BJ Cartridges when required. Before you move the printer to a new location, pack it in its original box and packing material to prevent damage during shipping.
BJ Cartridge Maintenance Overtime ink tanks run out and require replacement and eventually the BJ Cartridges also require replacement after the print heads wear out. The following topics regarding BJ Cartridge maintenance describe how to check the status of the BJ Cartridges and take the appropriate actions to correct problems.
When to Replace the BJ Cartridge If the printout appears streaked or blurred, open the front cover of the printer and visually check the level of the ink in all the ink tanks. If remaining ink is low or has run out, replace it. Replacing the Ink Tanks Note If an ink tank runs out of ink, the POWER lamp may flash orange four times and the BJ Status Monitor for Windows starts up to display a message to warn you that an ink tank has run out of ink.
When to Replace the BJ Cartridge Print a nozzle check pattern. Nozzle check pattern poor quality? Execute normal print head cleaning. Nozzle check pattern poor quality? Execute deep print head cleaning. Nozzle check pattern poor quality? Replace the BJ Cartridge. Execute print head alignment.
Printing a Nozzle Check Pattern The nozzle check pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ Cartridge is correctly aligned. Print the nozzle check pattern when your printouts are streaked or the colour tones are not correct, or after print head cleaning was performed. Windows 1 2 3 Open the Printer Properties dialogue box. Click the Maintenance tab. Click the nozzle check pattern icon in the Test Prints box.
Printing a Nozzle Check Pattern You can print a nozzle check pattern with the print driver or with the RESUME button on the printer. To print the nozzle check pattern with the button, press and hold down the RESUME button until the POWER lamp flashes twice, and release it. Note 4 When a confirmation message appears, make sure that paper is loaded in the printer and the printer is switched on. 5 Click the OK button.
Printing a Nozzle Check Pattern 6 Look at the check patterns and perform the correction procedure. Separate patterns are printed to display the status of the BJ Cartridge. For details on pattern correction, refer to the User’s Guide.
Cleaning the Print Head Cleaning the print head clears the nozzles. There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning first. If this does not correct the problem then execute deep print head cleaning. Important Cleaning the print head consumes ink so clean the print head only when necessary.
Cleaning the Print Head ■Normal print head cleaning Windows 1 Open the Printer Properties dialogue box. 2 Click the Maintenance tab. 3 Click the normal print head cleaning icon in the Print Head Cleaning box. Macintosh Note 1 Select Page Setup from the File menu. 2 Click the Utilities button. 3 Select the Print head cleaning icon. You can also start print head cleaning with the RESUME button on the printer.
Cleaning the Print Head 4 When a confirmation message appears, make sure that the printer is switched on and then click the OK button. Print head cleaning begins. (It takes about 40 seconds until print head cleaning is completed and the POWER lamp stops flashing.) 5 Print a nozzle check pattern to confirm the success of normal print head cleaning.
Cleaning the Print Head ■ Deep print head cleaning Always execute normal print head cleaning first. Only when the normal print head cleaning does not correct the problem, perform deep print head cleaning. Note Windows 1 Open the Printer Properties dialogue box. 2 Click the Maintenance tab. 3 Click the deep print head cleaning icon in the Print Head Cleaning box. Macintosh 1 Select Page Setup from the File menu. 2 Click the Utilities button. 3 Select the Print head deep cleaning icon.
Cleaning the Print Head 4 When a confirmation message appears, make sure that the printer is switched on and then click the OK button. Print head cleaning begins. (It takes about a few minutes until print head cleaning is completed and the POWER lamp stops flashing.) 5 Print a nozzle check pattern to confirm the success of deep print head cleaning. Printing a Nozzle Check Pattern Note If the cleaning had no effect, perform normal print head cleaning and deep print head cleaning again.
Replacing the Ink Tanks Movie The following pages describe how to replace empty ink tanks. Note When you purchase extra ink tanks, make sure that you get the correct ink tanks for each BJ Cartridge.
Replacing the Ink Tanks 1 Note Make sure that the printer is switched on and open the front cover. The cartridge holder moves to the left side. • If you need to replace more than one ink tank, do not remove the ink tanks together. Remove and replace each ink tank one by one to ensure that each new ink tank is inserted in the correct slot. If you insert an ink tank in the wrong slot, colours will not print correctly.
Replacing the Ink Tanks 2 To remove the empty ink tank, press in on the tab on the ink tank to release and pull it out of the slot. Do not remove the BJ Cartridge! Leave the BJ Cartridge installed in the printer and remove only the ink tank(s). Fix tab Note Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables. Important To avoid staining your hands, clothing, or areas of the work site, do not shake or drop ink tanks when you are handling them.
Replacing the Ink Tanks 3 Important Remove the new ink tank from its package. Pull the orange tape up and against the perforations to open the packing film. • Remove the film carefully so you do not remove the label from the ink tank. The label is needed to match the ink tank with the correct slot of the BJ Cartridge. • Remove the film by pulling on the orange tape. Do not attempt to remove the film before you remove the orange tape.
Replacing the Ink Tanks 4 Grip the bottom of the ink tank as shown in the figure and twist off the orange protective cap in the direction of the arrow. Protective cap Do not press this side of the ink tank, to prevent ink spills. Note • Never attempt to reattach a protective cap to an ink tank. Discard the protective cap according to the local laws and regulations regarding dis posal of consumables.
Replacing the Ink Tanks 5 Hold the new ink tank at a slight angle, align it with the correct slot, then press down gently on top of the ink tank until it locks in place. Make sure that you insert the ink tank in the correct slot of the cartridge holder. Note The correct array of ink tanks in the BJ Cartridges is shown below.
Replacing the Ink Tanks 6 To lock the ink tank in place, press down on top of the ink tank. Press down until the ink tank locks in place with a click. 7 Close the front cover. The cartridge holder returns to the home position, and print head cleaning begins automatically. The POWER lamp flashes during print head cleaning. When print head cleaning is completed and the POWER lamp stops flashing, you can resume normal operation.
Replacing the BJ Cartridge Movie If the print quality remains poor even after replacing the ink tanks and cleaning the print head, the print head is worn out and you must replace the BJ Cartridge. Note Canon recommends that you use the following BJ Cartridges for with the BJC-3000 printer. Black BJ Cartridge BC-30 Color BJ Cartridge BC-33 Color BJ Cartridge BC-34 Photo 1 Make sure that the printer is switched on and open the front cover. The cartridge holder moves to the left side.
Replacing the BJ Cartridge 2 Raise the cartridge lock lever to unlock the BJ Cartridge. Make sure that you raise the lever all the way up. Cartridge lock lever Important To avoid staining your hands, clothing, or areas in the work site, handle the BJ Cartridge carefully. Avoid dropping or shaking the BJ Cartridge.
Replacing the BJ Cartridge 3 Note Remove the entire BJ Cartridge with the ink tanks in place. • If you are removing a partially used BJ Cartridge, store it in the BJ Cartridge container. Switching and Storing the BJ Cartridges • Always hold the BJ Cartridge by the circles embossed on the left and right sides of the BJ Cartridge. Do not touch the metal contacts or the print head on the BJ Cartridge.
Replacing the BJ Cartridge 4 Remove a new BJ Cartridge from its package. Remove the orange protective cap then slowly remove the orange protective tape. Protective cap Protective tape Important • Never attempt to reattach the tape or cap to the BJ Cartridge. Discard the protective cap and tape according to the local laws and regulations regarding disposal of consumables. • To avoid poor print quality, never touch the print head of the BJ Car tridge.
Replacing the BJ Cartridge 5 Note Insert the BJ Cartridge into the cartridge holder, then lower the cartridge lock lever until it locks in place. When you install the Black BJ Cartridge, insert it into the right side of the cartridge holder.
Replacing the BJ Cartridge 6 Press in the tab of the plastic insert and remove them.
Replacing the BJ Cartridge 7 Insert the ink tank(s) in the new BJ Cartridge. You can use new ink tanks or the ink tanks in the worn BJ Cartridge, and install them in the new BJ Cartridge. Replacing the Ink Tanks Install an ink tank immediately after removing it from the worn BJ Cartridge or its package. If an ink tank remains exposed for a long period, it may run out of ink quickly after it is installed. Note 8 Close the front cover.
Aligning the Print Head Each time you replace a BJ Cartridge or switch BJ Cartridges for a special print job, you must align the print head to ensure optimum results in printing. Windows 1 2 3 Open the Printer Properties dialogue box. Click the Maintenance tab. Click the print head alignment icon in the Test Prints box. Macintosh 1 2 3 Select Page Setup from the File menu. Click the Utilities button, then select Test Print by clicking the up- or downarrow. Select the Print head alignment icon.
Aligning the Print Head 4 When a confirmation massage appears, make sure that the printer is switched on and one sheet of A4- or latter-size plain paper is loaded, and then click the OK button.The printer starts to print the standard head alignment pattern.(During print head alignment, do not open the front cover.) 5 When the pattern is printed, click the Yes button. 6 Check all the patterns in lines of (B1) and (B2).
Aligning the Print Head 7 When you finish entering numbers... Windows Click the OK button to save the settings. Macintosh Save the settings. 8 Make sure that the printer is switched on and one sheet of A4- or Lettersize plain paper is loaded, and then click the OK button. The printer starts to print the high-resolution head alignment pattern.
Aligning the Print Head 9 Check all the patterns in lines of (B1) and (B2). For each line enter the appropriate number where you see the lines perfectly aligned. Correct: Incorrect: 10 When you finish entering numbers... Windows Click the OK button to save the settings. Macintosh Save the settings.
Aligning the Print Head 11 Note Click the OK button. This completes the print head alignment procedure. When you wish to switch the printer off after head alignment, always press the POWER button to switch the printer off. If you do not switch the printer off correctly with the POWER button, the print head alignment settings cannot be saved.
Cleaning the Printer After long use paper dust and room dust may accumulate around the paper output tray and other parts of the printer. Clean the printer periodically. Warning To avoid personal injury from burns or electrical shock or damage to the printer during cleaning, never use a flammable solvent such as thinner, benzene or alcohol. 1 Important 2 Press the POWER button ( ) to switch the printer off. Check the POWER lamp and make sure that it is not on or blinking.
Cleaning the Printer 3 Remove the paper output tray and wipe the paper outlet with a soft cloth.
Cleaning the Paper Feed Rollers With frequent use of high resolution paper and other coated paper, paper dust from the coated surfaces of such media accumulates around the paper feed rollers and may cause misfeeds and paper jams. If this occurs, use a special cleaning plate to clean the paper feed rollers inside the printer. Note When you clean the paper feed rollers, Canon recommends that you use a cleaning sheet. (provided with each pack of high resolution paper "HR101".) 1 Raise the paper rest.
Cleaning the Paper Feed Rollers 3 Set the paper guide to the A4 position. 4 Slide the cleaning sheet into the auto sheet feeder until its tip stops.
Cleaning the Paper Feed Rollers 5 Make sure that the POWER lamp is lit green. Press and hold down the RESUME button until the POWER lamp flashes three times, then release it. The paper feed rollers of the printer start rotating and then stops. Wait for approximately 15 to 30 seconds. 6 Important The cleaning sheet feeds into the auto sheet feeder, and paper dust will cling to the cleaning sheet as it rotates. The cleaning sheet cannot be used again.
Transporting the Printer Use the original box and packing material to repack the printer for shipping or moving to another location. (When you do not use the original box, make sure that the printer is packaged properly so that it does not get damaged during the transportation.) 1 Make sure that the printer is switched on and open the front cover. The cartridge holder moves to the left side. Switching the Printer On 2 3 Raise the cartridge lock lever to unlock the BJ Cartridge.
Transporting the Printer 4 Lower the cartridge lock lever. 5 Press the POWER button ( ) while leaving the front cover open. The POWER lamp turns off and the cartridge holder remains in the same position, and then unplug the power cord from the power outlet. 6 Fix the cartridge holder with tape and the cartridge lock lever with packing material. 7 Close the front cover. 8 Lower the paper rest.
Transporting the Printer 9 Important Remove the paper output tray. Check the POWER lamp and make sure that the printer is off. To prevent failure of the printer to operate, never remove the power plug from the power outlet when the POWER lamp is on or flashing. Printing may no longer be possible.
Transporting the Printer 10 Disconnect the printer cable from your computer and printer, and disconnect the power cord from the printer.
Transporting the Printer 11 Reattach the tape and packing material to the printer and insert the printer into its plastic bag. (As shown in the figure, attach the tapes to the printer where you see the dark rectangles in the figure.
Transporting the Printer 12 Note Fit the packing material on either end of the printer and pack the printer into the original box. If you are shipping the printer through a shipping agent, mark the box with "FRAGILE" or "HANDLE WITH CARE".
Troubleshooting If you experience a problem during operation of the printer, refer to the following topics.
Printout is Unsatisfactory Colour document printed in monochrome Colours not clear Printed and on-screen colour do not match Meaningless characters, symbols printed Printed text rotated 90 degrees Printing in top left corner Text cut off at bottom right corner, right edge or bottom edge Text or image reversed (mirrored) Enlarged/reduced printing not correct Single file page prints over two or more pages Colours streaked or wrong Straight lines are broken Printed pages curled Backs of pages stained with ink
Colour document printed in monochrome A document created in colour is printed in monochrome.
Colour document printed in monochrome Check 1 Grayscale Print selected? Windows Open the Printer Properties dialogue box and disable Grayscale Print in the Main tab. Macintosh Disable Print Grayscale on the left bottom corner of the Print dialogue box. Check 2 Monochrome printing selected in application program? Some application programs have a setting in its print dialogue box that allows you to enable or disable colour printing. Check that the setting is enabled in the application program.
Colour document printed in monochrome Check 3 Correct printer driver selected? Windows If the wrong printer driver that only supports monochrome printing is selected, all the documents are printed in monochrome. Start the print job again and check that "Canon BJC-3000" is displayed in the Name entry box of the Print dialogue box. If the name of another printer is displayed, click the down-arrow and select "Canon BJC-3000" from the pull-down list.
Colours not clear The colours in printed photographs and illustrations are not as clear as you expected.
Colours not clear Check 1 BJ Cartridge and media correct for the print job? For printing photographs, illustrations, use of High Resolution Paper, Glossy Photo Paper or High Gloss Photo Film is recommended. These media provide better colour reproduction and brighter colours than plain paper. For best results, use the Color BJ Cartridge BC-34 Photo . For printing colour graphs, charts with text, use the Color BJ Cartridge BC33 to print reports and research papers.
Colours not clear Check 2 Printer driver settings correct for media and print job? Open the Printer Properties dialogue box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Also make sure that the BJ Cartridge and Media Type settings match the BJ Cartridge and media currently set in the printer.
Printed and on-screen colour do not match The colour you see on the screen do not match the colours you see in the printed copy of the same image. For example, objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green. A colour display and printer do not reproduce colour in the same way.
Printed and on-screen colour do not match Check 1 Is the ink of BJ Cartridge in good condition? If there are wide differences between the screen colours and printed colours, one of the ink tanks may have run out of ink or some of the print head nozzles may be clogged. Print a nozzle check pattern and check the results.
Printed and on-screen colour do not match Check 3 Are the printer driver settings correct? Open the Printer Properties dialogue box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Also make sure that the BJ Cartridge and Media Type settings match the BJ Cartridge and media currently set in the printer.
Meaningless characters, symbols printed The document is displayed correctly on the screen but meaningless text and symbols are printed.
Meaningless characters, symbols printed Check 1 Did you cancel a print job before it is completed? There may be data remaining in the printer or the computer from the previous print job. Switch off the printer and computer, switch them on again, and print again. Note Windows Check 2 To check for print data remaining from a previous job, select Settings from the Start menu, then click Printers. Double-click the BJC-3000 icon.
Meaningless characters, symbols printed Check 3 Are the printer and computer securely connected? Check the printer cable connections at the printer and computer. A faulty or loose connection can generate meaningless characters and symbols to print. Connecting and Switching On the Printer Check 4 Is the printer port set to ECP? Windows When the printer port of the computer to the ECP mode, the printer may not perform a print job properly. Cancel the ECP mode, and print again.
Printed text rotated 90 degrees The document text orientation is not correct and it is printed rotated 90 degrees.
Printed text rotated 90 degrees Check 1 Is the Orientation setting correct? If the paper is inserted vertically with the Orientation setting for Landscape, text and paper are rotated away from one another by 90 degrees. Select Portrait to print across the width of the page and select Landscape to print across the length of the page. Open the Printer Properties dialogue box and set the correct printing direction. Windows Check the radio button for Orientation in the Page Layout tab.
Printing in top left corner Check 1 Is the page in the printer larger than the page size specified in the printer driver? Check 2 Is Scaled Printing set for reduction in the printer driver? Troubleshooting - Printout is Unsatisfactory 194
Printing in top left corner Check 1 Is the page in the printer larger than the page size specified in the printer driver? If you print on paper larger than the Page Size selected in the printer driver, the page is printed in the top left corner. Open the Printer Properties dialogue box and check the Page Size setting. If the setting does not match, replace the paper in the printer or click the down-arrow and select the correct paper size from the pull-down list.
Text cut off at bottom right corner, right edge or bottom edge The text is printing in the bottom right corner of the page or printing beyond the right or bottom margins and cut off from view.
Text cut off at bottom right corner, right edge or bottom edge Check 1 Is the paper in the printer smaller than the Page Size specified in the printer driver? If you print on paper smaller than the Page Size selected in the printer driver, text is printed in the bottom right corner, or cut off at the bottom or right edge of the paper. Open the Printer Properties dialogue box, and check the Page Size setting.
Text or image reversed (mirrored) The printed image is printed with left and right sides reversed or "mirrored". Check Is Back Print Film or T-Shirt Transfer selected for Media Type? Open the Printer Properties dialogue box and check the Media Type setting in the Mian tab. If the setting is not correct, click the down-arrow and select the correct media from the pull-down list. The Media Type setting must match the media loaded in the printer for the print job.
Enlarged/reduced printing not correct A print job set up for Scaled Printing in the printer driver is not executing correctly.
Enlarged/reduced printing not correct Check 1 Does the size of the paper in the printer match the Page Size setting in the printer driver? Windows If you are using Scaled Printing to enlarge or reduce the print job so it fits on the paper in the printer, first set the Page Size in the Page Layout tab to the size specified in the application program. Next, set the Printer Page Size to the size of the paper in the printer.
Single file page prints over two or more pages Check 1 Does the Page Size setting in the application program and printer driver match? Windows Check 2 Is the size of the top margin specified in the application program too large? Troubleshooting - Printout is Unsatisfactory 201
Single file page prints over two or more pages Check 1 Does the Page Size setting in the application program and printer driver match? Windows Set the same Page Size setting for the application program and the printer driver. Open the Printer Properties dialogue box, click the Page Layout tab, and select the Page Size that matches the Page Size setting in the application program.
Colours streaked or wrong The text appears scratched, streaked, or the wrong colours are printed.
Colours streaked or wrong Check 1 Is the ink of BJ Cartridge in good condition? If text or images are streaked, scratched, faint, or if the wrong colours are printing, one of the ink tanks may have run out of ink, the print nozzles may be clogged, or the print head may be worn out. Print a nozzle check pattern and check the printed patterns.
Straight lines are broken Check 1 Have the print head been aligned? Check 2 Are the BJ Cartridges installed correctly? Check 3 Is Print Quality set to Fast in the printer driver? Check 4 Is the paper thickness lever set correctly? Troubleshooting - Printout is Unsatisfactory 205
Straight lines are broken Check 1 Have the print head been aligned? Each time you install a print head, you must align the print head. If you do not align the print head, straight lines may appear broken or uneven. Aligning the Print Head Check 2 Are the BJ Cartridges installed correctly? Remove the BJ Cartridges and re-install them correctly. After you re-install the BJ Cartridges, align the print head.
Straight lines are broken Check 3 Is Print Quality set to Fast in the printer driver? Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines. Follow the procedure below. Windows 1 Open the Printer Properties dialogue box. 2 Click the Advanced button in the Main tab. 3 In the Quality tab, drag the slide bar to right to select Fine. Macintosh 1 When using Manual for printing, click the Details button in the Printer 2 Check 4 Properties dialogue box.
Printed pages curled As printed pages are ejected from the printer, they are curled or wavy.
Printed pages curled Check 1 Are you printing on thin paper? The large amount of ink used to print colour photographs and illustrations can cause printed pages to curl or warp. For such a case you should use special media such as High Resolution Paper or Glossy Photo Paper. Note When you use High Resolution Paper, Glossy Photo Paper or other special media, always load the pages with the print side (whiter side) facing up.
Printed pages curled Check 2 Is the printer driver set for high density printing? Move the Intensity setting (print density) in the Colour tab to a lower setting and execute the print job again. A lower intensity setting uses less ink thus preventing curling of the printed page. To lower the intensity, follow the procedure below. Windows 1 2 3 Open the Printer Properties dialogue box and click the Advanced button in the Main tab. Click the Colour tab.
Backs of pages stained with ink The backs of pages are stained after they are printed and ejected from the printer.
Backs of pages stained with ink Check 1 Is the paper output slot dirty? Clean the printer periodically. Clean the paper output slot and the area around it. Cleaning the Printer Check 2 Is a page ejected before the previous page is dry? If you are printing on media that requires a few minutes to dry, remove each page from the paper output tray as it is ejected from the printer. This prevents the next page from stacking on top of a printed page before it is dry.
Backs of pages stained with ink Check 3 Is greyscale printing being performed? If you are performing greyscale printing, the backs of the pages may be stained with ink. You may be able to eliminate this problem by reducing the black density on the printer driver setting screen. Windows 1 2 3 Open the Priter Properties dialogue box and click the Advanced button in the Main tab. Click the Colour tab. Use the Black slide bar to change the print density setting.
Ink blurred The ink has blurred in the print job; images are not sharp and the ink has spread and run together.
Ink blurred Check 1 Are you printing a photograph or illustration that requires a large amount of ink? In the printer driver, set Print Quality to Fine. The Fine setting reduces the tendency for ink to spread in printing colour documents that require large amounts of ink, and reduces the tendency for ink to spread where black areas are adjacent to coloured areas. Windows 1 2 3 Open the Printer Properties dialogue box. Click the Advanced button in the Main tab.
Ink blurred Check 3 Is the print head dirty? Clogged print head nozzles can cause ink spread and blurring, so clean the print head. 1 2 3 Open the Printer Properties dialogue box. Click the normal print head cleaning icon in the Print Head Cleaning box in the Maintenance tab. In the Print Head Cleaning dialogue box, click the Execute button.
Ink blurred Check 4 Is the printer driver set for high-density printing? The Intensity setting in the printer driver can be used to adjust print density (i.e., the amount of ink used to print). Lowering the print density setting can reduce the tendency for ink to spread in colour photographs or illustrations. To lower Intensity, follow the procedure below. Windows 1 2 3 Open the Printer Properties dialogue box and click the Advanced button in the Main tab. Click the Colour tab.
Printed surface scratched The print side of the paper is scratched and stained.
Printed surface scratched Check 1 Are you printing on thick paper? If you print on thick paper, the print head may scratch the printed surface of the page. If you experience difficulty when printing on thick paper, clean the print head. Cleaning the Print Head Check 2 Is the paper thickness lever set correctly? When you use thick paper such as envelopes, T-shirt transfers and banner paper for printing, set the paper thickness lever to the Down position.
Printed surface scratched Check 4 Are you executing a high-density print on plain paper? If you execute a high-density print job on plain paper, the paper may absorb too much ink and curl, the print head may scratch the surface of the curled page. Lower the Intensity setting as follows. 1 2 3 Check 5 Open the Printer Properties dialogue box, and click the Advanced button in the Main tab. Click the Colour tab. Use the Intensity slide bar to change the print-density setting.
White streaks visible Check Print a nozzle check pattern. If colours are broken or missing, clean the print head. If lines are not aligned properly, align the print head. If any portion of the nozzle check pattern is streaked, the print head could be clogged, may not be aligned properly, or the BJ Cartridge may be worn out. Note • If the nozzle check pattern prints normally, there may be a problem in the application program.
Colours streaked or uneven Patterns of uneven or streaked colouring appear on the printout.
Colours streaked or uneven Check 1 Is Print Quality on the Quality tab in the printer driver set to Fast? Set Print Quality to Fine and print again. This reduces uneven coloration you may see in a document where a large amount of ink is used. Windows 1 2 3 Open the Printer Properties dialogue box. Click the Advanced button in the Main tab. In the Quality tab, drag the slide bar to the right oward Fine and click the OK button.
Colours streaked or uneven Check 2 Is Halftoning set for optimum performance? Check the Halftoning setting in the Quality tab of the printer driver. The Diffusion setting smoothes uneven or streaked colours. Windows 1 2 3 4 Open the Printer Properties dialogue box. Click the Advanced button in the Main tab. In the Halftoning box under the Quality tab, disable Auto if it is checked and enabled. Click Diffusion and click the OK button.
Last part of print job not printing The last part of each page in the document is not printed.
Last part of print job not printing Check 1 Are you using the paper size specified in the Page Size setting? If the size of the paper loaded in the printer does not match the Page Size setting in the printer driver, part of each page may not print. Open the Printer Properties dialogue box. Check the Page Size setting. If it does not match the size of the paper you are using, click the down-arrow and select the correct size from the pulldown list.
Last part of print job not printing Check 3 Is the printer port set to ECP? Windows When the printer port of the computer to the ECP mode, the printer may not perform a print job properly. Cancel the ECP mode, and print again. If the problem is not solved, contact your hardware manufacturer. Check 4 Is a WPS printer driver installed? Windows You may not be able to print correctly with a WPS (Windows Printing System) printer driver installed in your system.
Characters and figures notched / gradation streaked or unnatural Macintosh Characters and figures print with unnatural notches. Gradation appears streaked. Check Are you using the application program that only supports PostScript? The BJC-3000 is a QuickDraw printer and is not a PostScript printer. Therefore, if you use the application program that only supports PostScript, the lines of characters and figures may print with unnatural notches. Always use the application program that supports QuickDraw.
Printer Does Not Start or Stops in Mid-job Printer does not switch on Print job does not start Printings halts Printing starts but nothing printing Cartridge holder does not move to the left side Troubleshooting - Printer Does Not Start or Stops in Mid-job 229
Printer does not switch on The printer does not switch on after the POWER button is pressed.
Printer does not switch on Check 1 Have you pressed the POWER button firmly? Press the POWER button fully down, then release it. If you do not press the button hard enough, the printer may not turn on. Switching the Printer On Check 2 Is the power cord plugged in? Make sure that the power cord is plugged into a power outlet. Check 3 Is the power outlet live? Connect another electrical device to the same power outlet. If the other device operates normally, the power outlet is functioning normally.
Print job does not start Printer does not operate after print job executed from the computer.
Print job does not start Check 1 Is the printer switched on? Check the POWER lamp to see if it is lit green. If the POWER lamp flashes green, the printer is still warming up. After the POWER lamp is lit, the printer is ready to use. Printer does not switch on Check 2 Are you printing a very large file? A very large file may require some time to process before printing begins. Photographs and illustrations can increase the size of a file.
Print job does not start Check 4 Are you using the correct printer driver? A print job may not start if you have selected the wrong printer driver for the print job. Windows Note Macintosh Check that "Canon BJC-3000" is displayed in the Name entry box of the Print dialogue box. If another driver is selected, click the down-arrow and select "Canon BJC3000" from the pull-down list. If BJC-3000 does not appear in the list, you must install the printer driver.
Print job does not start Check 5 Is the correct printer port selected? Windows If you are using the Parallel Interface to connect your printer, set your printer port to LPT1. If you are using USB Interface to connect your printer, set your printer port to USBPRN. Follow the procedure below. 1 2 Open the Printer Properties dialogue box directly from the Start menu. Click the Details tab and select LPT1 or USBPRN in the Print to the following port box (LPT1: Canon BJ LPT Printer Port).
Printings halts The printer stops printing before the print job is completed.
Printings halts Check 1 Is the print job a finely detailed photograph or illustration? The printer requires more time to process a finely detailed illustration or photograph. Check the POWER lamp. If the POWER lamp flashes green, the computer is sending print data to the printer and the job is executing normally. If the print job requires using a large amount of black ink on plain paper, the print job may require more time.
Printing starts but nothing printing The printer operates but nothing is printed on the page.
Printing starts but nothing printing Check 1 Is the ink of BJ Cartridge in good condition? The print head nozzles may be clogged, one or more of the ink tanks may be low, or the BJ Cartridge may be worn. Visually check the level of the ink in the ink tanks. If the tanks are empty, replace them. Next, print a nozzle check pattern to check the status of the print head and clean the print head. Printing a Nozzle Check Pattern Cleaning the Print Head If the problem is not solved, replace the BJ Cartridge.
Printing starts but nothing printing Check 2 Did you remove the orange protective tape from the print head? If the orange protective tape is not removed from the BJ Cartridge, ink cannot be ejected from the BJ Cartridge. Remove the BJ Cartridge and check the print head. If the tape has not been removed, remove it. Align the print head before you resume printing.
Cartridge holder does not move to the left side You want to switch the BJ Cartridge, replace an ink tank, or replace the BJ Cartridge, but the cartridge holder does not move to the left side when you open the front cover.
Cartridge holder does not move to the left side Check 1 Is the printer switched on? Check the POWER lamp and make sure that it is green. If the POWER lamp is off, switch on the printer. If you have just turned on the printer and the POWER lamp flashes green, the printer is warming up. Wait until the POWER lamp stops flashing.
Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Envelopes do not feed Paper skewing during feeding Multiple sheets feed together Paper jam Troubleshooting - Paper Jams or Does Not Feed 243
Paper does not feed from auto sheet feeder After the print job is started, the paper loaded in the auto sheet feeder does not feed.
Paper does not feed from auto sheet feeder Check 1 Is the paper too thick? Thick paper does not feed from the auto sheet feeder. You cannot attempt to print on paper or other media thicker than 0.6 mm (105g/m2). Check 2 Is the sheet feeder overloaded? The number of sheets you can load in the auto sheet feeder depends on the media you are using. The media does not feed correctly if you exceed the prescribed number of sheets.
Paper does not feed from auto sheet feeder Check 4 Is the paper folded or curled? To avoid misfeeds and paper jams, never load paper in the auto sheet feeder that is folded, curled or wrinkled.
Envelopes do not feed Envelopes do not feed or skew during feeding.
Envelopes do not feed Check 1 Are the envelopes curled or bent? Before you load envelopes, make sure they are flat. Press down firmly around the edges of the stack to flatten the envelopes and expel air from inside the envelopes. If the envelopes are still not perfectly flat, hold the edges of the stack diagonally and bend them gently to straighten them. Make sure that the flaps in the stack are straight and not overlapping.
Envelopes do not feed Check 2 Are too many envelopes loaded? The number of envelopes you can set in the auto sheet feeder is up to 10. Do not exceed 10 envelopes in a stack. Using Envelopes Check 3 Are the envelopes loaded correctly? To avoid misfeeds and jams, always load the top edge of an envelope (or stack of envelopes) length ways with the flap side down.
Paper skewing during feeding The paper or other media does not feed straight into the paper feed slot.
Paper skewing during feeding Check 1 Is the auto sheet feeder overloaded? The number of sheets you can load in the auto sheet feeder depends on the media you are using. The media does not feed correctly if you exceed the prescribed number of sheets. Check 2 Is the paper folded or curled? To avoid misfeeds and paper jams, never load paper in the auto sheet feeder that is folded, curled or wrinkled.
Multiple sheets feed together During a multiple feed, more than one sheet feed from the stack at the same time.
Multiple sheets feed together Check 1 Did you fan the stack before loading? Before loading a stack of media in the auto sheet feeder, always fan the pages to remove static cling and align the edges. Fanning the stack separates the sheets so they can feed smoothly from the auto sheet feeder. Check 2 Is the auto sheet feeder overloaded? The number of sheets you can load in the auto sheet feeder depends on the media you are using.
Paper jam If paper jams in the printer, remove it. Follow the procedure below. 1 2 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot, whichever is easier. (If the paper tears or shreds, open the front cover and remove all the fragments of paper.) Close the front cover, load the paper and then press the RESUME button.
Paper jam Note • If the paper cannot be removed, press the POWER button twice to eject the paper automatically and start the print job again. • Paper within the range of 64 to 105g/m2 can be loaded in the auto sheet feeder. Media Size You Can Use with the Printer • To avoid misfeeds and paper jams, do not load wrinkled, folded, or curled paper in the auto sheet feeder.
The POWER Lamp Flashes Orange When an error occurs, the POWER lamp flashes orange. The number of flashes indicates the cause of the problem.
■Two flashes: Out of paper, paper jam, paper feed error If no paper is loaded in the auto sheet feeder, or if the paper is not loaded correctly, set the paper correctly and press the RESUME button. If paper has jammed in the printer, remove the jam and press the RESUME button. Paper Jams or Does Not Feed Note If paper cannot be inserted completely into the auto sheet feeder, push the paper guide and insert paper.
■Four flashes: BJ Cartridge out of ink An ink tank in the BJ Cartridge has run out of ink. Replace the depleted ink tank and press the RESUME button. Replacing the Ink Tanks ■Five flashes: Cartridge not installed correctly The correct cartridge is not installed. When printing is to be performed, install the BJ Cartridge for the BJC-3000. When scanning is to be performed, install the scanner cartridge.
■Seven flashes: BJ Cartridge defective There is a problem with one of the BJ Cartridges mounted in the printer. Remove each BJ Cartridge and check that the contacts on the BJ Cartridge and cartridge holder are clean. Also check that the orange protective tape has been removed from the print head then install the BJ Cartridge again. If the error occurs again after you resume operation, replace the BJ Cartridge.
■The POWER lamp flashes orange and green alternately : Service error A service error means the printer requires the attention of a qualified technician. Contact a Canon service facility. Count the number of flashes. (You may be asked for this information.
An Error Message Appears Error writing to LPT1 or USBPRN Windows Application error, General protection fault Windows Other error messages Troubleshooting - An Error Message Appears 261
Error writing to LPT1 or USBPRN Windows You cannot print when this message appears.
Error writing to LPT1 or USBPRN Check 1 Is the printer switched on? Check the POWER lamp to see if it is lit green. If the POWER lamp flashes green, the printer is warming up. After the POWER lamp is lit, the printer is ready to use. Printer does not switch on Check 2 Are the printer and computer connected properly? Check the connections of the printer cable at the computer and the printer.
Error writing to LPT1 or USBPRN Check 4 Is the printer port operating correctly? Check the status of the printer port as follows • When you are using the parallel interface: 1 2 3 4 5 Right-click the My Computer icon and select Properties from the pop-up menu. Click the Device Manager tab. Select Ports (COM & LPT), then double-click Canon BJ LPT Printer Port (LPT1). * *: The printer port varies according to how your system is set up.
Error writing to LPT1 or USBPRN Check 5 Is the printer driver installed correctly? There may be a problem with the printer driver. Uninstall the printer driver and install it again. Also refer to the "Additional Notes on Handling the USB Interface" provided with the printer. Check 6 Is the printer port setting identical to the interface you are using? If the printer port setting is not identical to the interface connected to the printer, an error message appears.
Error writing to LPT1 or USBPRN Check 7 Is a WPS driver installed? You may not be able to print correctly if a WPS (Windows Printing System) driver is installed in your computer. 1 2 3 Click Start, point to Settings, and click Printers. If a WPS driver is installed, right-click the icon and then select Properties from the pop-up menu. Click the Details tab and check the "Print to the following port" setting.
Application error, General protection fault Check 1 Are you using a Windows 3.
Application error, General protection fault Check 1 Are you using a Windows 3.1 application program? Attempting to print from a Windows 3.1 application program installed on the Windows 98 or Windows 95 platform may cause an error. Use a Windows 98 or Windows 95 compatible application program. Check 2 Are several application programs running in the background? If you are running several application programs at the same time, there may not be enough memory available for the print job.
Application error, General protection fault Check 4 Is there sufficient free space on the hard disk? An error may occur if there is not enough free space available on the hard disk. Check the amount of free space on the hard disk. If there is little free space available on the disk, delete any unneeded files.
Application error, General protection fault Check 6 Is the printer driver installed correctly? There may be a problem with the printer driver. Uninstall the printer driver and install it again. Also refer to the "Additional Notes on Handling the USB Interface" provided with the printer.
Other error messages Check 1 An error displayed in the BJ Status Monitor? Check 2 An error displayed in any screens other than the BJ Status Monitor? Windows Windows Check 3 Any error number (xxxx:) displayed? Macintosh Troubleshooting - An Error Message Appears 271
Other error messages Check 1 An error displayed in the BJ Status Monitor? Windows When an error occurs the BJ Status Monitor screen opens. The Print Status tab displays a short description of the error and other information about the print job. Click the Guide tab to display instructions on how to solve the problem. For problems that require more than one step in correcting the problem, click the Next button to see the next screen, or click the Back button to see the previous screen.
Other error messages Check 2 An error displayed in any screens other than the BJ Status Monitor? Windows One of the following messages may be displayed. Could not spool successfully due to insufficient disk space Delete any unneeded file to make more disk space available. Before You Call for Help (Checking the amount of free space on hard disk) Could not spool successfully due to insufficient memory Quit any other application programs you are running in the background.
Other error messages Check 3 Any error number (xxxx:) displayed? Macintosh Error number (*202) displayed Sufficient memory not available for the application program. Check that the required amount of memory is allocated to the application program. If there is not enough memory installed, install more memory. Refer to the user’s manual for your computer for information on installing additional memory. Error number (*203) displayed Installed printer driver not operating correctly.
Other error messages Error number (*300) displayed Check the following. • Printer is switched on? Switching the Printer On • Printer cable is connected securely? Make sure that the printer cable is securely fastened to the computer and the printer. If the problem cannot be solved, check the settings in Chooser. Follow the procedure below. 1 2 3 Select Chooser from the Apple menu. Click the BJC-3000 icon. Make sure that BJC-3000 is specified in the Connect to box.
Scanner Problems Scanning result is unsatisfactory Cannot be used with TWAIN-compatible application program Other scanner problems Troubleshooting - Scanner Problems 276
Scanning result is unsatisfactory Scanned image blurred or distorted Scanned image is of uneven quality White portion becomes greyish Parts of an image are missing or not aligned properly Image contains unexpected colors,or is too light or too dark Troubleshooting - Scanning result is unsatisfactory 277
Scanned image blurred or distorted Check 1 Are you using a clear image for scanning? Check 2 Is a scanning holder unstained and undamaged? Check 3 Are you scanning thick paper? Troubleshooting - Scanning result is unsatisfactory 278
Scanned image blurred or distorted Check 1 Are you using a clear image for scanning? Blurry images are not suited for scanning. For best scanning results, always use a clear, sharp images. (Please note that the scanned image cannot be better than the original image.) Check 2 Is a scanning holder unstained and undamaged? As you use the scanning holder with the image you wish to scan, it is bound to get dirty.
Scanned image is of uneven quality The scanned image is coarse and blurry. Check Is the resolution setting high enough? Resolution determines the precision of the scanned image. The greater the number of dots used to draw an image, the greater the precision and the higher the quality of the scanned image. For a better quality image, select a high number. Please note that the scanning speed becomes slower and the file size of the scanned image becomes larger when you use a higher resolution.
White portion becomes greyish Check 1 Did you perform white level calibration? Check 2 Did you adjust the brightness and contrast? Check 3 Did you scan a monochrome image using the Colour or Grayscale setting? Troubleshooting - Scanning result is unsatisfactory 281
White portion becomes greyish Check 1 Did you perform white level calibration? White level calibration is used for maintaining the correct colour balance of scanned images. This white level calibration is needed when using the scanner cartridge is used for the first time after purchase or when the system needs to update the white level calibration data.
White portion becomes greyish Check 3 Did you scan a monochrome image using the Colour or Grayscale setting? If the scanning mode is set to Colour or Grayscale, the scanner detects and scans even the grades of the density, and white may not be recognised as white. When you scan the monochrome image, always set Black & White in the scanning mode so the scanner can scan using only two values between white and black. For details on how to set Black and White in the scanning mode, refer to the on-line Help.
Parts of an image are missing or not aligned properly Check 1 Did you place an image within the proper scanning area? Check 2 Did you specify the scanning area correctly? Troubleshooting - Scanning result is unsatisfactory 284
Parts of an image are missing or not aligned properly Check 1 Did you place an image within the proper scanning area? Check that the image you wish to scan is placed in the proper scanning area. Check 2 Did you specify the scanning area correctly? If the Paper Size setting is smaller than the paper size of the image you scan, parts of the image will be missing. If you place the image outside the scanning area mistakenly, parts of the image may not be aligned properly.
Image contains unexpected colors,or is too light or too dark The appearance of the scanned image is not what you expected, or the image is too light or too dark.
Image contains unexpected colors,or is too light or too dark Check 1 Is the number of display colours set to High Color or True Color? Windows 1 2 3 Macintosh 1 2 3 Check the number of display colours as follows. From the Start menu, select Settings and then select Control Panel. Double-click the Display icon, then click the Settings tab. Check that Colors is set to High Color or True Color in the Colors box. Check the Colour Depth setting as follows. From the Apple menu, select Control Panels.
Image contains unexpected colors,or is too light or too dark Check 2 Is Colour Matching turned on? The colours displayed on your display may not match the actual scanned colours. Colour Matching attains the best match between the colours displayed on your display and the actual colours in the scanned image. Color Matching can be used when the Scanning Mode is set for Color. Windows 1 2 Check that Colour Matching is enabled. Click the Custom Setting button.
Cannot be used with TWAIN-compatible application program Cannot launch IS Scan from within the TWAIN-compatible graphics application program Cannot transfer to TWAIN-compatible graphics application program Troubleshooting - Cannot be used with TWAIN-compatible application program 289
Cannot launch IS Scan from within the TWAINcompatible graphics application program Check Does the TWAIN-compatible graphics application program you are using support the latest 32-bit TWAIN specifications or TWAIN Source Manager (Version 1.5 or later)? Windows When IS Scan is used as a TWAIN interface, you must use the latest 32-bit TWAIN-compatible graphics application program. Refer to the user’s manual of your application program.
Cannot transfer to TWAIN-compatible graphics application program Check Does the TWAIN-compatible graphics application program you are using support the file format type and resolution of the image data? Some TWAIN-compatible graphics application programs support specific file format types and resolution settings only. For example, the resolution settings of some OCR (optical character reader) application programs are limited to 300 to 400dpi.
Other scanner problems Cannot install the scanner driver Does not launch with default settings Windows Improper colours are displayed in the dialogue box Scanning is too slow Communication error occurs An error message appears Troubleshooting - Other scanner problems 292
Cannot install the scanner driver Check 1 Did you follow the scanner driver installation instructions in the User's Guide? Check 2 Are any other application programs running? Check 3 Did you specify the correct CD-ROM drive for installation? Check 4 Is there a problem with the Setup Software & Reference Guide CD-ROM? Windows Troubleshooting - Other scanner problems 293
Cannot install the scanner driver Check 1 Did you follow the scanner driver installation instructions in the User's Guide? The User's Guide provides step-by-step instructions for installing the scanner driver. Note If an error occurred during installation and you had to forcibly shut down the installation procedure, you may not be able to install the scanner driver because Windows is no longer stable. Restart Windows and then reinstall the scanner driver.
Cannot install the scanner driver Check 3 Did you specify the correct CD-ROM drive for installation? Windows If the scanner driver installation program did not start automatically when you loaded the CD-ROM, double-click the My Computer icon, then doubleclick the CD-ROM icon on the Windows desktop. For details about the installation procedure, refer to the User's Guide. Note • The drive name (E: for example) varies according to how your system is set up.
Does not launch with default settings Check Windows Did you launch IS Scan from a TWAIN-compatible graphics application program? This problem occurs when IS Scan is launched from a TWAIN-compatible graphics application program.
Improper colours are displayed in the dialogue box Check Is the number of display colours set to 256 Colors? This problem occurs when IS Scan is launched from a TWAIN-compatible application program. Windows 1 2 3 Macintosh 1 2 3 Check the number of display colours as follows. From the Start menu, select Settings and then select Control Panel. Double-click the Display icon, then click the Settings tab. Check that Colors is set to High Color or True Color in the Colors box.
Scanning is too slow Scanning is requiring an unusually long time. Check Are you using the higher resolution than required? In order to scan an image, your computer must be able to receive a large amount of data. Therefore, the scanning speed varies according to the performance of the computer. To shorten the time required for scanning: • Use the appropriate resolution setting. (Make sure that the resolution is not set higher than you require.
Communication error occurs Check 1 Did you launch IS Scan or IS Scan Plus immediately after it is closed? Check 2 Is the printer switched on or on-line? Check 3 Are you using the USB interface running under Windows 98? Windows Troubleshooting - Other scanner problems 299
Communication error occurs Check 1 Did you launch IS Scan or IS Scan Plus immediately after it was closed? Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. Wait for a few seconds and then launch again. Check 2 Is the printer switched on or on-line? Check that the printer is switched on and on-line. For details on the off-line status, refer to the on-line Help of your operating system.
An error message appears Check Refer to the on-line Help. Windows 1 2 3 4 5 Macintosh When using IS Scan: When you install the IS Scan Software using the default installation proce dures, the on-line Help for IS Scan(Bjscan2.hlp) exists in the IS Scan folder. Follow the procedure below. Open the Program Files folder in Drive C. Open the Canon folder in the Program Files folder. Open the IS Scan folder in the Canon folder. Open the "Bjscan2.hlp" file. Click Messages to select the appropriate item.
Other Problems Cannot install the printer driver BJ Status Monitor does not open Windows Cannot execute background printing Troubleshooting - Other Problems 302
Cannot install the printer driver Check 1 Did you follow the printer driver installation instructions in the Getting Started manual? Check 2 Are any other application programs running? Check 3 Did you specify the correct CD-ROM drive for installation? Check 4 Is there a problem with the Setup Software & Reference Guide CD-ROM? Windows Troubleshooting - Other Problems 303
Cannot install the printer driver Check 1 Did you follow the printer driver installation instructions in the Getting Started manual? The Getting Started manual provides step-by-step instructions for installing the printer driver. If you are reinstalling the printer driver, remove any other bubble jet printer drivers which have been installed on the computer before reinstalling the printer driver.
Cannot install the printer driver Check 2 Are any other application programs running? The installation program may not execute successfully if it is run with other applications running in the background. Before you run the installation program again, shut down all other application programs. If other BJ printer drivers are installed in your system, uninstall them before you run the installation program again.
Cannot install the printer driver Check 3 Did you specify the correct CD-ROM drive for installation? Windows If the printer driver installation program did not start automatically when you loaded the CD-ROM, double-click the My Computer icon, then double-click the CD-ROM icon on the Windows desktop. For details about the installation procedure, refer to the Getting Started manual. Note • The drive name (E: for example) varies according to how your system is set up.
BJ Status Monitor does not open Windows The BJ Status Monitor does not open and displays messages and guidance.
BJ Status Monitor does not open Check 1 Do your computer and printer cable support bi-directional communication? Check the hardware specifications for your computer and printer cable. Operation of the BJ Status Monitor depends on bi-directional data transfer between the computer and printer. The computer and printer cable must both be capable of effecting bi-directional data transfer.
Cannot execute background printing The BJ Backgrounder is not displayed during a print job and you cannot use background printing.
Cannot execute background printing Check 1 Is there enough free space available on the hard disk? You may not be able to print if there is not enough free space on the hard disk. Delete unneeded files to create more space. Checking the amount of free space on hard disk Note If you are unable to make more space available on your hard disk by deleting files, switch background printing off.
Avoiding Problems Setting Colour Adjustment Adjusting Brightness (gamma curve coefficient) Adjusting Output Style Checking the printer and computer connection Setting the BJC-3000 as default printer Cancelling ECP Windows Windows Troubleshooting - Avoiding Problems 311
Setting Colour Adjustment In the printer driver, you can adjust the colour tones of the image by changing the density of each colour (cyan, magenta, yellow and black). For example, you can lower the magenta setting when the reds are too strong or raise the cyan setting when the blues are too weak. To adjust the colour balance, follow the procedure below. Windows 1 2 3 Note Open the Printer Properties dialogue box, and click the Advanced button in the Main tab. Click the Colour tab.
Setting Colour Adjustment Macintosh 1 2 3 When using Manual for Printing, click the Details button. Click the Colour panel. Move the slide bars of the individual colours to the left or right.
Adjusting Brightness (gamma curve coefficient) In the printer driver, you can specifies the contrast among intermediate tones between black and white. For example, adjusting the brightness towards Light makes the overall image brighter, with stronger contrast in the light areas and lower contrast in the dark areas. To adjust the brightness, follow the procedure below. Windows 1 2 3 Note Open the Printer Properties dialogue box, and click the Advanced button in the Main tab. Click the Colour tab.
Adjusting Brightness (gamma curve coefficient) Macintosh 1 2 3 Note When using Manual for printing, click the Details button. Select the Colour panel. Specify the desired brightness setting. If Brightness is greyed out and cannot be used, check Brightness in the checkbox.
Adjusting Output Style The Output Style settings in the printer driver allow you to specify whether intermediate tones are emphasised in the printout or primary colours are printed more brightly. Auto: Samples the data stream and selects the optimum matching method for the print job. Accurate or Photo: Emphasises intermediate tones. Best suited for natural images (skin tone, sky blue, foliage green, etc.). Vivid or Graphic: Emphasises primary colours.
Adjusting Output Style Windows 1 Open the Printer Properties dialogue box, and click the Advanced button in the Main tab. 2 3 Click the Colour tab. Select Auto, Accurate or Vivid in the Output Style box. Note If Output Style is greyed out and cannot be used, check Colour Adjustment in the checkbox. Macintosh 1 2 3 Note When using Manual for printing, click the Details button. Select the Colour panel. Specify the Matching Method setting.
Checking the printer and computer connection If you have problems with the printer, the cause may be in the hardware you are using to connect the printer and computer. • If you are using a switching device, USB hub or external buffer, disconnect the device and connect the printer directly to the computer again. If you can print normally with the direct connection, contact the manufacturer of the device. • The printer cable may be faulty, or you may be using the wrong type of cable.
Checking the printer and computer connection Recommended printer cable specifications are as follows. When using the parallel interface: Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 2.0m (6.5 ft) Connectors: Amphenol 30360 or equivalent When using the USB interface: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 5.0m (16.
Setting the BJC-3000 as default printer Windows When you are using more than one printer, you may find it convenient to set the BJC-3000 as the default printer. To set the BJC-3000 as the default printer, follow the procedure below. 1 2 3 On the Windows desktop, click the Start button, point to Settings, and click Printers. When the Printer window opens, click the BJC-3000 icon to highlight it. Select Set As Default from the File menu.
Cancelling ECP Windows If you are experiencing difficulty, the problem may be solved by cancelling the ECP mode setting. To cancel the ECP mode, follow the procedure below. 1 2 3 4 Open the Printer Properties dialogue box and click the Maintenance tab. Click the Custom Setting button. If "Set printer to ECP mode" is checked and enabled, click the checkbox to disable the ECP mode setting. Click the Send button to send the setting to the printer.
Before you Call for Help Narrowing down the problem Checking the printing environment Troubleshooting - Before you Call for Help 322
Narrowing down the problem If you are experiencing difficulties, try to narrow the problem down to one of these three factors.
Narrowing down the problem ■Printer problem If the printer will not operate, or if the POWER lamp flashes orange and green alternately with beeps, contact a Canon service facility. Count the number of flashes and beeps. (You may be asked for this information.) ■Hardware problem other than the printer If the printer is operating normally and the settings in the application program are also correct, there may be a problem with a printer cable or in the computer system (e.g., memory, hard disk, interface).
Checking the printing environment Check the information on the operating environment such as the name and version number of your operating system, the amount of memory installed, hard disk capacity and amount of free space on hard disk and the printer driver version number. Refer to the following items for more details.
Checking the printing environment ■Checking the Windows version and memory capacity Windows 1 Right-click the My Computer icon and select Properties from the pop-up menu. 2 On the General tab note the system name, version number and memory capacity. Macintosh Select About This Computer from the Apple menu.
Checking the printing environment ■Checking the amount of free space on hard disk Windows 1 2 3 On the Windows desktop, double-click the My Computer icon. Right-click the icon of the hard disk and select Properties from the pop-up menu. On the General tab, check the hard disk capacity and the amount of free Space. Macintosh 1 2 3 On the desktop, click the icon of the hard disk. Select Get Info from the File menu. Select General Information.
Checking the printing environment ■Checking the version number of the printer driver Windows 1 2 3 To check the version number of the printer driver, follow the procedure below. On the Windows desktop, click the Start button, point to Settings, and click Printers. Right-click the BJC-3000 icon and select Properties from the pop-up menu. Click the Main tab and click the About button. The printer driver version is displayed.
Specifications Printing method: Bubble Jet on-demand Printing resolution: 1440 (horizontal) x 720 (vertical) dpi. Print speed (printing with Canon standard pattern): *Black printing using Black BJ Cartridge BC-30 Fast: Normal: Colour printing using Color BJ Cartridge BC-31 Fast: Normal: Photo colour printing using Color BJ Cartridge BC-32 Photo Fine: 9 ppm 6.8 ppm 4 ppm 3.0 ppm 0.25 ppm Print direction: Bi-directional Print width: 203.2 mm max. (8 in.
Receive buffer: 128 kB max. Interface (parallel): IEEE 1284-compatible Interface (USB): USB 1.0-compatible Interface connector (parallel): Amphenol 57-40360 or equivalent Interface connector (USB): USB standard Series B receptacle (USB interface) Recommended printer cable (parallel): Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 2.0m (6.
Acoustic noise level: Approx.
Power consumption: off*: Approx. 2W (AC 230±10%) Approx. 2W (AC 120V) Standby**: Approx. 3W (AC 230±10%) Approx. 3W (AC 120V) Printing: Approx. 35 W *: To shut down power completely, remove the power cord from the wall outlet. **: This printer is provided with an automatic power off feature. If the printer does not receive any data for a specified length of time, the printer automatically powers down to the standby mode.
Feed method: Continuous feed through auto sheet feeder For High resolution paper, plain paper, envelopes, Transparencies, Glossy photo paper, High gloss photo film, Back print film, Glossy photo cards, T-shirt transfers Sheet feeder capacity: Plain paper (64 gsm) High resolution paper Envelopes Transparencies Back print film Glossy photo paper High gloss photo film Glossy photo cards Banner paper T-shirt transfers 100 sheets max. 80 sheets max. 10 pieces max. 30 sheets max. 10 sheets max. 10 sheets max.
Ordinary print media: Regular size: A4, A5, B5, Letter, Legal, European DL, US Com.#10 Custom size: width: 100.0mm to 241.3mm (3.94" to 9.50") height: 100.0mm to 584.2mm (3.94" to 23.0") Weight: 64 to 105 g/m2 Thickness: 0.6 mm max.
Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 180, 360, 720, 1440 dpi Compatible BJ Cartridges: Color BJ Cartridge BC-33: Nozzles: Ink colours Capacity* 48 per colour Cyan, Yellow, Magenta, Black Approx. 300 sheets (at 7.5% coverage per colour) *: Based on the number of sheets per ink tank over the printable area on A4-size plain paper.
Printer driver operating environment: • IBM PC/AT-compatible computer running on Windows 98, Windows 95, Windows NT 4.0, or iMac or Power Macintosh G3 computer running on Mac OS 8.1 or later Hard disk space: Approx. 26MB to install on Windows 98, Windows 95, Windows NT 4.0, or approx. 30MB to install on Mac OS(including temporary files) Note • BJ Status Monitor cannot be used when printer is used in network operating environment.
Index [A] About button Application error Are you using a Windows 3.
Black BJ Cartridge BC-30 Color BJ Cartridge BC-33 Color BJ Cartridge BC-34 Photo Notes on Handling the Replacing the Selecting the Storing the Switching the Using the BJ Cartridge Container BJ Status Monitor Bjscan2.
Color Image Scanner Cartridge IS-32 Communication Error Connecting the Power Cord the Printer Custom paper sizes 111, 114 299 20 16 25 [D] Deep print head cleaning Default printer Setting the BJC-3000 as the Document file (NT_Guide320.
Using Glossy Photo Paper GP-301 Using Grayscale Print 68 27 61 181 [H] Halftoning hard disk space High Color High Gloss Photo Film HG-201 Using High Resolution Paper HR-101S Using 224 310 287 27 65 27 43 [I] iMac Ink tank Ink Tank BCI-3BK (For Black BJ Cartridge BC-30) Ink Tank BCI-3C(For Color BJ Cartridge BC-33) Ink Tank BCI-3M(For Color BJ Cartridge BC-33) Ink Tank BCI-3PBK Photo (For Color BJ Cartridge BC-34 Photo) Ink Tank BCI-3PC Photo (For Color BJ Cartridge BC-34 Photo) Ink Tank BCI-3PM Photo (F
Launching IS Scan Plus IS Scan Software 123 118 112 [L] Landscape Load limit mark Loading Paper and Other Media LPT1 31 33, 45 31 262 [M] Mac OS Maintenance Aligning the Print Head BJ Cartridge Maintenance Printing a Nozzle Check Pattern Prolonging the Service Life of the Printer Replacing the BJ Cartridge Replacing the Ink Tanks Transporting the Printer When to Replace the BJ Cartridge Media Back Print Film BF-102 Banner paper Bubble Jet Paper LC-301 Glossy Photo Cards FM-101 Glossy Photo Paper GP-301
Transparencies CF-102 T-Shirt Transfer TR-201 Media Size You Can Use with the Printer size weight Media Type You Can Use with the Printer Media Type You Cannot Use with the Printer Memory capacity 28, 53 29, 78 24 25 26 30 326 [N] Normal print head cleaning Nozzle check pattern NT_Guide320.
Paper rest Paper thickness lever Setting the Parallel interface Parts and Functions Front View Inside the Printer Operation Panel Rear View Photo Optimizer Photographs Tips for Printing Photographic Images (I) Tips for Printing Photographic Images (II) Plain Paper Using Portrait PostScript printer POWER button Power connector POWER lamp Power Macintosh G3 Prescan Print head Aligning the Cleaning the Print job Print mode Selecting the 11 11 34 12, 17 10 11 13 14 12 108 105 106 26 43 31 228 14 12 14 6, 336 2
Print Settings Print side Printable area A4 A5 B5 Banner Paper European DL Envelope Glossy Photo Cards Legal Letter US Commercial #10 Envelope Printer (Features) Printer (Parts and Functions) Front view Inside the printer Opearation panel Rear view Printer (Specifications) Printer (Switching Off) Printer (Switching On) Printer cable About the Printer cable connector Parallel interface USB interface Printer driver Basics 101 32 35 36 36 36 41 39 38 37 37 40 9 10 11 13 14 12 319 22 21 17 17 12 12 12 265 91 I
Setting the Printer Port (LPT1) Printing area A4 A5 B5 Banner Paper European DL Envelope Glossy Photo Cards Legal Letter US Commercial #10 Envelope Printing environment Printing on Paper and Other Media Loading Paper and Other Media Notes on Handling Media Protective cap Protective tape 90 264 35 36 36 36 41 39 38 37 37 40 325 23 31 42 87, 88, 158 87, 88 [Q] QuickDraw printer 228 [R] Replacing the BJ Cartridge the Ink Tanks Resolution display scanning 155 148 122 122, 280 Index 345
RESUME button 14 [S] Scan Prescanning Scanning Scanner Cartridge About the scanning area Changing the scanning mode Installing the Launching IS Scan Saving the Image Using the Scanner driver IS Scan IS Scan Plus Scanning holder Using the Specifications 110 298 120, 122, 128, 130 114 122 128 114 123 131 110 111 112 112 120 120 329 [T] Transparencies CF-102 Using Troubleshooting An Error Message Appears Apprication error, General protection fault Error writing to LPT1 or USBPRN Other error messages Avoidi
Adjusting Brightness (gamma curve coefficient) Adjusting Output Style Cancelling the ECP Checking the printer and computer connection Setting Colour Adjustment Setting the BJC-3000 as default printer Before you Call for Help Checking the printing environment Checking the amount of free space on hard disk Checking the version number of the printer driver Checking the windows version and memory capacity Narrowing down the problem Other Problems BJ Status Monitor does not open Cannot execute background printin
Printout is Unsatisfactory Backs of pages stained with ink Characters and figures notched / gradation streaked or unnatural Colour document printed in monochrome Colours not clear Colours streaked or uneven Colours streaked or wrong Enlarged/reduced printing not correct Ink blurred Last part of print job not printing Meaningless characters, symbols printed Printed and on-screen colour do not match Printed pages curled Printed surface scratched Printed text rotated 90 degrees Printing in top left corner Sing
Cannot install the scanner driver Commnucation error occurs Does not launch with default settings Improper colours are displayed in the dialogue box Scanning is too slow Scanning result is unsatisfactory Image contains unexpected colors, or is too light or too dark Parts of an image are missing or not aligned properly Scanned image blurred or distorted Scanned image is of uneven quality White portion becomes greyish The POWER Lamp Flashes Orange Two flashes: Out of paper, paper jam, paper feed error Three f
[U] US Commercial #10 Envelope USB interface Notes on Handling the USBPRN nn (nn: numerals) 40, 48 12, 18 18 265 [V] Version printer driver Windows 328 326 [W] Waste ink tank White Calibration Sheet Using the White level calibration WPS driver 256, 259 117 117 117 266 Index 350
