Cover.fm Page 1 Friday, December 16, 2005 6:48 PM Document Scanner User’s Guide CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD.
Cover.fm Page 2 Friday, December 16, 2005 6:48 PM International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
DR-1210C.book Page ii Monday, December 19, 2005 10:35 AM READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. (“Canon”). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
DR-1210C.
INTRODUCTION Thank you for purchasing the Canon DR-1210C document scanner. Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Manuals for the Scanner The DR-1210C Scanner has an Easy Start Guide and a User’s Guide (this manual) included in the package, and a CapturePerfect Operation Guide and Online Help.
DR-1210C.book Page 2 Monday, December 19, 2005 10:35 AM Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.
Contents INTRODUCTION ...................................................................... 1 Manuals for the Scanner ............................................................... 1 Symbols Used in This Manual ....................................................... 2 Chapter 1 Before Using the Scanner ................................. 5 1. Important Safety Instructions ..................................................... 6 Installation Location ........................................................
DR-1210C.book Page 4 Monday, December 19, 2005 10:35 AM Documents Are Not Fed Correctly ........................................ Saved Image Files Do Not Open .......................................... Scanning Results Are Not as Expected ................................ [Warming up] Is Displayed When Scanning .......................... 3. Uninstalling Software ............................................................... Uninstalling ISIS/TWAIN Driver or Job Registration Tool .....
DR-1210C.book Page 5 Monday, December 19, 2005 10:35 AM Chapter 1 Before Using the Scanner 1. Important Safety Instructions .............. 6 Installation Location ..................................... Power .......................................................... Moving the Scanner .................................... Handling ...................................................... Disposal ....................................................... 2. Features of the DR-1210C Document Scanner ..............
Chap1.fm Page 6 Tuesday, January 10, 2006 4:49 PM 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements. • Provide adequate space around the scanner for operation, maintenance, and ventilation.
• • • • • damaged power cord and AC adapter can lead to an accident, such as a fire or electrical shock. Do not use the power cord while it is coiled. Do not pull directly on the power cord. When disconnecting the power cord, grasp the plug and remove it from the outlet. Keep the area around the power plug clear of objects so that the power cord can be disconnected easily in an emergency. Use only the AC adapter provided with this scanner.
DR-1210C.book Page 8 Monday, December 19, 2005 10:35 AM • Do not cut, damage, or modify the power cord or AC adapter. Do not place heavy objects on the power cord or AC adapter, and do not pull or excessively bend the power cord. • Never connect the power cord when your hands are wet. • Do not connect the scanner to a multi plug power strip. • Do not knot or coil the power cord as this may result in a fire or electric shock.
• Do not locate the scanner in a humid or dusty location. Doing so might cause fire or electric shock. • Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury. • To prevent any risk of fire or electric shock, make sure that the power source meets the power requirements of the unit. • When unplugging the power cord, grasp it firmly by its plug.
DR-1210C.book Page 10 Monday, December 19, 2005 10:35 AM 2. Features of the DR-1210C Document Scanner The main features of the DR-1210C document scanner are described below. Feeder Scanning Scanning speed: 12 sheets/minute Scanning conditions: LTR/A4, B&W/Gray/Color, 300 dpi * Note that only one-sided scanning is available. Flatbed (Platen Glass) Documents that cannot be scanned by the feeder (e.g. thin paper, thick paper, magazines, and bound documents) can be scanned on the flatbed. USB 2.
Character Orientation Detector This function identifies the orientation of characters in a document, and, if necessary, rotates the image so that the orientation of the scanned characters is correct. Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again.
DR-1210C.book Page 12 Monday, December 19, 2005 10:35 AM 3. Names and Functions of Parts This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Top View Document Eject Stopper Use this to prevent scanned documents from falling off the scanner. (See p. 22.) Document Feed Tray Open this tray to place your documents into the feeder. (See p. 21.
Chapter 1 DR-1210C.book Page 13 Monday, December 19, 2005 10:35 AM Flatbed (Platen Glass) Contact Sheet Holds the document in place for scanning. Flatbed (Platen Glass) Place your document face down and align it with the alignment mark in the top left corner. (See p. 23.) Scanning Glass Documents fed through the feeder are scanned here. Back View USB Connector Connect the included USB cable or one that supports Hi-Speed USB 2.0.
DR-1210C.book Page 14 Monday, December 19, 2005 10:35 AM Operation Panel c Job buttons Specific jobs are assigned to the job buttons. The following operations can be performed by pressing each of these buttons: (COPY) Press this button to scan a document and print a copy on a specified printer. (FILE) Press this button to scan a document and save the scanned image to a specified folder on your computer. (The default is My Pictures in the My Documents folder.).
(Display Panel Error Messages) The computer is not on, or there is a communications error with the computer (e.g., the USB cable is disconnected) Paper jam Lock switch on the bottom of the scanner is locked (See p. 7 and p. 67) ADF Connector on the rear of the scanner is disconnected (See p. 13 and p. 67) e Selectable Job buttons (A to E) You can assign a Selectable Job button to any job registered with the Job Registration Tool.
DR-1210C.book Page 16 Monday, December 19, 2005 10:35 AM 4. Installation Requirements To use the DR-1210C, your computer must satisfy the following system requirements. • One of the following operating systems. - Microsoft Windows 2000 Professional SP4 or later - Microsoft Windows XP Professional SP2 or later - Microsoft Windows XP Home Edition SP2 or later • A computer that meets the following specifications: - CPU: Pentium 4 (1.
Chapter 1 DR-1210C.book Page 17 Monday, December 19, 2005 10:35 AM 5. About the Setup Disc The Canon DR-1210 scanner setup disc contains the software listed below: • DR-1210C Driver Scanner driver for use with the DR-1210C scanner, and the Job Registration Tool • CapturePerfect 3.0 ISIS-compatible application developed for Canon document scanners • OmniPage SE 4 Optical character recognition (OCR) software with multiple language support, made by Nuance Communications Inc.
DR-1210C.
DR-1210C.book Page 19 Monday, December 19, 2005 10:35 AM Chapter 2 Using the Scanner 1. Documents .......................................... 20 2. Placing Documents ............................ 21 Placing a Document into the Feeder ......... 21 Placing a Document on the Flatbed (Platen Glass) ............................................ 23 3. Scanning Documents ......................... 25 Using CapturePerfect 3.0 .......................... 25 Using the Job Function ..............................
DR-1210C.book Page 20 Monday, December 19, 2005 10:35 AM 1. Documents The scanner can scan documents of the following sizes: Feeder Width: Length: Thickness: 5.8" to 8.5" (148 mm to 216 mm) 3.9" to 14.0" (100 mm to 356 mm) 14 to 32 lb bond (0.0024" to 0.0059") 52 to 128 g/m2 (0.06 mm to 0.15 mm) Document Feed 35 sheets maximum or stack height of approximately Tray capacity: 0.14" (3.5 mm) Flatbed (Platen Glass) Width: Length: 8.5" (216 mm) 11.
DR-1210C.book Page 21 Monday, December 19, 2005 10:35 AM This section describes the procedure for placing a document on the scanner. Use the feeder when continuously scanning a stack of documents containing multiple sheets, and use the flatbed for scanning documents that cannot be placed on the feeder. Placing a Document into the Feeder IMPORTANT • Before you place a document, check to make sure it does not contain paper clips, staples, or other small metal objects.
DR-1210C.book Page 22 Monday, December 19, 2005 10:35 AM CAUTION When placing your document, take care not to cut your hands on the edges of the paper. 3. Place your document face up into the feeder. Make sure to place your document as far into the feeder as it will go. Make sure to remove any previously scanned documents remaining in the document eject opening. IMPORTANT The feeder can hold a stack of up to 35 sheets of paper.
DR-1210C.book Page 23 Monday, December 19, 2005 10:35 AM Placing a Document on the Flatbed (Platen Glass) Chapter 2 1. Carefully open the feeder. IMPORTANT Never place any object other than documents to be scanned onto the platen glass. Doing so may result in damage to the scanner or an injury. 2. Place the document face down and align the top edge of the document with the back edge of the platen glass (by the alignment mark in the top left corner). Alignment mark 3. Carefully close the feeder.
DR-1210C.book Page 24 Monday, December 19, 2005 10:35 AM CAUTION • Close the feeder gently to avoid catching your fingers, as this may result in personal injury. • Do not use excessive force when closing the feeder, as this may damage or break the platen glass, and may result in personal injury. • Do not press down hard on the feeder when using the platen glass to scan thick books. Doing so may damage the platen glass and result in personal injury.
DR-1210C.book Page 25 Monday, December 19, 2005 10:35 AM There are two methods of scanning documents using the DR-1210C document scanner. You can scan from an application, such as CapturePerfect 3.0, or you can use the Job function, which allows you to scan by pressing buttons on the operation panel, without starting up an application. This section describes the scanning flow of the CapturePerfect 3.0 application and the Job Function.
DR-1210C.book Page 26 Monday, December 19, 2005 10:35 AM • Scan to Presentation Mode This mode is handy when the scanner is used in environments, such as conference halls, where it can be connected to large displays or projectors. CapturePerfect 3.0 is switched to full-screen display, the document is scanned, and the scanned image is displayed at full size on the screen. DR-1210C Projector The scanned image is projected onto the screen.
DR-1210C.book Page 27 Monday, December 19, 2005 10:35 AM CapturePerfect Operational Procedures 1. Click the Windows [Start] button, and then click [Programs] ([All Programs] for Windows XP) Æ [CapturePerfect 3.0] Æ [CapturePerfect 3.0]. CapturePerfect 3.0 starts up. Using the Scanner 27 Chapter 2 This section describes how to start up CapturePerfect 3.0, select the scanner, and the procedure up to scanning with Scan Batch to File.
DR-1210C.book Page 28 Monday, December 19, 2005 10:35 AM 2. Follow the procedure below to select the Canon DR-1210C document scanner as the scanner to be used. 1. On the [Scan] menu, click [Select Scanner]. 2. Select [Canon DR-1210C] Æ click the [OK] button. Note If [Canon DR-1210C] is not displayed in the list of scanners, re-install the ISIS/TWAIN Driver. (See “Step 3. Installing the Software” in the Easy Start Guide.) 3. Set the “Default Page Size”.
DR-1210C.book Page 29 Monday, December 19, 2005 10:35 AM Chapter 2 3. On the [Scan] menu, click [Scanner Setting]. The ISIS Driver setup dialog box opens. 4. Set the scan settings. For details setting the scanning settings, see “ISIS Driver Settings,” on p. 50, and ISIS/TWAIN Driver Help. Note If you want to scan a document using the flatbed (platen glass), set the [Paper Source] setting to [Flatbed].
DR-1210C.book Page 30 Monday, December 19, 2005 10:35 AM 5. Place your document. (See “Placing Documents,” on p. 21.) 6. On the [Scan] menu, select [Scan Batch to File]. The [Scan Batch to File Setting] dialog box opens. For more details on how to scan documents, see the CapturePerfect Operation Guide and CapturePerfect Help.
DR-1210C.book Page 31 Monday, December 19, 2005 10:35 AM 7. Specify the file name and the file type for saving the image data, and click [Save] to start scanning. Chapter 2 Scanning starts, and the message “Scanning” is displayed on the display panel. For details on the available settings in the Scan Batch to File Setting dialog box, see the CapturePerfect Operation Guide and CapturePerfect Help.
DR-1210C.book Page 32 Monday, December 19, 2005 10:35 AM 9. After scanning is complete, select [Exit] on the [File] menu to quit CapturePerfect 3.0.
DR-1210C.book Page 33 Monday, December 19, 2005 10:35 AM Using the Job Function About the Job Function The Job function includes the following four modes. To use the Job function, press the buttons on the operation panel. (See “About the Job Buttons,” on p. 34, and “About the Job Registration Tool,” on p. 35.) Print (COPY) Save as file (FILE) Send by E-Mail Scanned images are printed Scanned images are saved Scanned images on the specified printer. to the specified folder. are sent by e-mail.
DR-1210C.book Page 34 Monday, December 19, 2005 10:35 AM About the Job Buttons There are various Job buttons on the operation panel. In addition to the [Job] buttons, which are registered with a predetermined job function, there are Selectable Job buttons and Scroll buttons. You can assign a job to any of the Selectable Job buttons, and use the Scroll buttons to select registered jobs.
DR-1210C.book Page 35 Monday, December 19, 2005 10:35 AM Job Registration Tool is a TWAIN-compatible application, which is installed at the same time as the ISIS/TWAIN Driver. You can use this application to register up to 50 jobs, set the [Job] buttons, and assign jobs to the [Selectable Job] buttons. Job button settings Selectable Job button assignments Job registration For details on the settings in Job Registration Tool, see “Job Registration Tool Settings,” on p.
DR-1210C.book Page 36 Monday, December 19, 2005 10:35 AM Executing Job Functions 1. Place your document. (See “Placing Documents,” on p. 21.) 2. Push the Job Button to start a job. (See “About the Job Buttons,” on p. 34.) 1. The job selected on the display panel is displayed and scanning starts. Example: If the FILE button is pressed. Æ 2.
DR-1210C.book Page 37 Monday, December 19, 2005 10:35 AM • When Feeding Option is set to [Auto-detection] Place another document on the feeder to resume scanning, or press [STOP] on the operation panel to end scanning. • When Feeding Option is set to [Panel-Feeding] Place another document on the feeder and press [START] on the operation panel to resume scanning, or press [STOP] on the operation panel to end scanning.
DR-1210C.book Page 38 Monday, December 19, 2005 10:35 AM Use the Start Button to Start Applications This scanner supports Windows Event Driven Function. You can start applications that are compatible with the Event Driven Function by pressing [START] on the operation panel. All applications that are compatible with the event function are enabled in the initial status immediately after the scanner is set up. The following dialog box opens when [START] is pressed if the scanner is in the “Ready” state.
DR-1210C.book Page 39 Monday, December 19, 2005 10:35 AM 2. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Printers and Other Hardware Chapter 2 Control Panel (category View) Control Panel (classic View) 3. Click [Scanners and Cameras].
DR-1210C.book Page 40 Monday, December 19, 2005 10:35 AM 4. Select [Canon DR-1210C USB], and then click [Properties]. 5. Click the [Events] tab. 2. Select [Scan Button] from the [Scanner events] drop-down list. All of the applications displayed in “Send to this application:” are checked.
DR-1210C.book Page 41 Monday, December 19, 2005 10:35 AM 3. Select an application to start, click all of the other applications to remove the Chapter 2 checks from their check boxes Æ click [Apply] to save your changes. IMPORTANT Job functions cannot be used if the [Disable device events] checkbox is checked. Do not check this checkbox. Note Certain applications may not run normally when started as an event. 4. Click [OK] to close [CANON DR-1210C USB Properties]. 5.
DR-1210C.book Page 42 Monday, December 19, 2005 10:35 AM 4. Clearing a Paper Jam When a paper jam occurs on the feeder during scanning, an error message is displayed on the display panel. Follow the procedure below to clear paper jams. CAUTION When removing jammed paper, take care not to cut your hands on the edges of the paper. 1. Remove any documents from the document feed tray and the document eject opening. Document Feed Tray Document Eject Opening 2.
DR-1210C.book Page 43 Monday, December 19, 2005 10:35 AM 3. If the jammed document shows no abnormalities, such as ripped paper, close the feeder cover and press [STOP]. Chapter 2 The jammed document is ejected, and the error message display is cleared. STOP button 4. If the jammed document is skewed or ripped, carefully remove it manually. Take care not to rip the paper.
DR-1210C.book Page 44 Monday, December 19, 2005 10:35 AM 5. Carefully close the feeder cover until it clicks into place. 6. Press [STOP] to clear the error message display. Note After removing the jammed paper, check to see if the last page of your document was scanned correctly, and then continue scanning.
DR-1210C.book Page 45 Monday, December 19, 2005 10:35 AM 5. Scanning Hints Flatbed (Platen Glass) Scanning • I want to scan on the flatbed Set the Paper Source setting to [Flatbed] or [Auto]. When Paper Source is set to [Auto], a document placed on the flatbed is scanned if there is no document on the feeder. See “ISIS Driver Settings g,” on p. 50, and “TWAIN Driver Settings g,” on p. 52.
DR-1210C.book Page 46 Monday, December 19, 2005 10:35 AM Scanning Multiple Documents • I want to divide a document that cannot be placed all at once into multiple stacks and scan them as a single file Set the [Feeding Option] in the Scanner Settings to [Automatic Feeding]. When the scanner detects a document, scanning starts automatically, and you can continue scanning batches until your job is complete.
DR-1210C.book Page 47 Monday, December 19, 2005 10:35 AM • I want to clearly scan dark background images Set [Mode] to [Advanced Text Enhancement]. The background of the document is removed to enhance the text. See “ISIS Driver Settings b,” on p. 50, and “TWAIN Driver Settings b,” on p. 52. • I want to lessen the moire effect that occurs when color documents, such as magazine photos, are scanned Check the [Color Smoothing] checkbox.
DR-1210C.book Page 48 Monday, December 19, 2005 10:35 AM Prescan Function • I want to preview the image before I scan it For the ISIS Driver, check the [Prescan] checkbox. The preview window is displayed when scanning starts. See “ISIS Driver Settings k,” on p. 50. For the TWAIN Driver, check the [Prescan] checkbox and click [Preview]. One sheet of the document is scanned, and the preview window is displayed. See “ISIS Driver Settings j,” on p. 50, and “ISIS Driver Settings n,” on p. 50.
DR-1210C.book Page 49 Monday, December 19, 2005 10:35 AM 6. Software Settings ISIS Driver Settings.............................................................P. 50 TWAIN Driver Settings........................................................P. 52 Job Registration Tool Settings..........................................P. 54 Note A “Quick Guide” containing the same content as this section of the PDF file version of the User’s Guide is available on the setup disc.
DR-1210C.book Page 50 Monday, December 19, 2005 10:35 AM ISIS Driver Settings Save User Preferences Basic Setup Dialog Box a b c d Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. e f g h Page Size i j k Dots per inch Batch Separation * Batch Separation is set to [None] when the [Flatbed] Paper Source is selected. * The Delay setting is available when the [Automatic Feeding] Feeding Option is selected.
Basic Setup Dialog Box Scan Area Dialog Box a User Preference Name and save your settings. ) Names can consist of up to 32 characters. b Mode Selects the scanning mode. ) Selecting [24-bit Color] enables the [Color Smoothing] settings in the Advanced Settings dialog box. c Page Size Selects the size of the pages to be scanned. ) Selecting [Auto-detection] enables automatic page size detection when scanning. d Dots per inch Selects the scanning resolution.
DR-1210C.book Page 52 Monday, December 19, 2005 10:35 AM TWAIN Driver Settings Save User Preferences Basic Setup Dialog Box a b c d e f g h Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size i j k Dots per inch Scanning Option If an application program executes scanning directly from the basic setup dialog box, the [Scan] button is displayed instead of the [OK] button, and the [Area window] and [Preview] button are displayed in the Scan Area dialog box.
DR-1210C.book Page 53 Monday, December 19, 2005 10:35 AM a User Preference Name and save your settings. ) The name can consist of up to 32 characters. b Mode Selects the scanning mode. ) Selecting [24-bit Color] enables the [Color Smoothing] settings in the Advanced Settings dialog box. c Page Size Selects the size of the pages to be scanned. ) Selecting [Auto-detection] enables automatic page size detection when scanning. d Dots per inch Selects the scanning resolution.
DR-1210C.book Page 54 Monday, December 19, 2005 10:35 AM Job Registration Tool Settings Register Folder Job Registration Tool Dialog Box a SMTP method Admin Dialog Box u b v c d e f w g x New/Editing Dialog Box * For functions other than [Save as file], only the options that differ from [Save as file] are described below. Save as file Function h i * Dialog box contents depend on the selected function.
Job Registration Tool Dialog Box a Job list Shows the registered jobs. b Job button settings Configures the Job Buttons on the scanner’s operation panel. c [New/Editing] button Opens the New/Editing dialog box. d [Copy] button Copies a registered job to another Job No. e [Delete] button Deletes the selected job from the Job list. f [Selectable Job Button] Opens a dialog box for assigning jobs to the shortcut buttons (A through E) on the scanner’s operation panel. g [Admin] button Opens the Admin dialog box.
DR-1210C.
DR-1210C.book Page 57 Monday, December 19, 2005 10:35 AM Chapter 3 Appendices 1. Regular Maintenance ......................... 58 Cleaning the Scanner ................................ Cleaning the Feed Path ............................. Cleaning the Scanning Glass and Contact Plate ............................................. Cleaning the Roller Unit and Separation Pad .......................................... 58 58 59 60 2. Troubleshooting .................................
DR-1210C.book Page 58 Monday, December 19, 2005 10:35 AM 1. Regular Maintenance Perform the regular maintenance described below to maintain peak scanning quality. CAUTION • When cleaning the scanner or the inside of the scanner, turn OFF the power switch and unplug the power cord from the outlet. • Do not use spray cleaners to clean the scanner. Precision mechanisms inside the scanner may get wet and result in malfunction. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner.
DR-1210C.book Page 59 Monday, December 19, 2005 10:35 AM Cleaning the Scanning Glass and Contact Plate If your scanned images contain lines or smudges, or if the scanned documents are dirty, then the scanning glass or the contact plate inside the scanner may be dirty. Clean them periodically. 2. Use a clean dry cloth to wipe dirt off of the scanning glass and the platen glass. There are two scanning surfaces, the flatbed (platen glass) and scanning glass for scanning documents fed from the feeder.
DR-1210C.book Page 60 Monday, December 19, 2005 10:35 AM 4. Carefully close the feeder. CAUTION Close the feeder gently to avoid catching your hands, as this may result in personal injury. Cleaning the Roller Unit and Separation Pad If your scanned images contain lines or smudges, or if the scanned documents are dirty, then the roller unit or separation pad may be dirty. Clean them periodically. Note The roller unit and separation pad are located inside the feeder cover.
DR-1210C.book Page 61 Monday, December 19, 2005 10:35 AM 2. Carefully open the feeder cover. Roller Unit Lock Lever Roller Unit Chapter 3 3. Lift up the roller unit lock lever. 4. Hold the roller by the center and remove the roller by first lifting the shaft up from the lock lever side (a) and then pulling it out of the notch at the opposite side (b).
DR-1210C.book Page 62 Monday, December 19, 2005 10:35 AM 5. Grasp both sides of the separation pad and pull it up remove it. 6. Moisten a cloth with plain water, wring out the excess water, and then wipe the roller and separation pad to clean them. Attaching the Roller Unit and Separation Pad 1. Push the separation pad back into the slot.
DR-1210C.book Page 63 Monday, December 19, 2005 10:35 AM 2. Press down on the separation pad until it clicks in place, and make sure that it is locked. c: Align the pin on the roller unit shaft with the notch on the scanner side and insert it. d: Set the lock lever in place with the lever pointing upwards. 4. Push the roller unit lock lever down to lock the roller unit into place. Appendices 63 Chapter 3 3. Attach the roller unit by following steps c and d below.
DR-1210C.book Page 64 Monday, December 19, 2005 10:35 AM 5. Close the feeder cover. 6. Close the document feed tray. IMPORTANT The Separation Pad and Roller Unit are consumable components. The Separation Pad and the Roller Unit need to be replaced if cleaning them does not produce a visible improvement. Contact your local authorized Canon dealer or service representative, to replace the Separation Pad as the first step to solve your scanning problem.
DR-1210C.book Page 65 Monday, December 19, 2005 10:35 AM 2. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. The Scanner Does Not Turn On.........................................P. 65 The Scanner Is Not Recognized ........................................P. 65 Scanning Is Not Performed................................................P. 66 Error Is Displayed ...............................................................P.
DR-1210C.book Page 66 Monday, December 19, 2005 10:35 AM Problem The USB 2.0 interface card is not mounted on the computer correctly. Solution See the Instruction Manual for the USB 2.0 interface card and correctly mount the USB 2.0 interface card on the computer. Also, make sure that the USB 2.0 interface card is recognized by the Windows OS you are running. Problem The USB 2.0 interface card does not support the scanner. Solution Use a recommended USB 2.0 interface card. (See p. 16.
DR-1210C.book Page 67 Monday, December 19, 2005 10:35 AM Error Is Displayed Probable causes are as follows when an error appears on the display panel. Try the solutions according to the various causes. Problem The lock switch on the bottom of the scanner is locked. Solution Unlock the lock switch and press the [STOP] button to clear the error. (See p. 7.) Error display Problem The ADF Connector on the rear of the printer is disconnected.
DR-1210C.book Page 68 Monday, December 19, 2005 10:35 AM Documents Are Not Fed Correctly The following are possible causes when documents are not fed correctly. Problem Static electricity, etc., is causing the pages of the document to stick together, and they cannot be separated correctly by the scanner. Solution Before you place your document, thoroughly fan the stack of papers. (See “Placing Documents,” on p. 21.
DR-1210C.book Page 69 Monday, December 19, 2005 10:35 AM Saved Image Files Do Not Open When image files saved by CapturePerfect 3.0 cannot be opened by other applications, the probable causes are as follows. Problem The application you are using to open the TIFF file does not support multi-page TIFF files. Solution Open the file with an application that supports multi-page TIFF files. Symptoms A TIFF file saved in CapturePerfect 3.0 cannot be opened by other applications.
DR-1210C.book Page 70 Monday, December 19, 2005 10:35 AM Symptoms A black margin appears around the edges of the scanned image. Problem A document smaller than the preset paper size has been scanned, or the document placed on the scanner was placed crookedly. Solution Set [Paper Size] to [Auto-detection], or set [Border Removal] to on. (See “Software Settings,” on p. 49.) Symptoms The scanned image is skewed. Problem The document is being fed at an angle (skewed). Solution Set [Deskew] to on.
DR-1210C.book Page 71 Monday, December 19, 2005 10:35 AM [Warming up] Is Displayed When Scanning Because the DR-1210C uses a cold cathode fluorescent lamp (CCFL) as its light source, it is necessary to wait until the output from the lamp stabilizes before scanning. [Warming up] is displayed until the lamp turns on and its output is stabilized after the scanner’s power is turned on or when the scanner comes out of the power saving feature.
DR-1210C.book Page 72 Monday, December 19, 2005 10:35 AM 2. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Control Panel (category View) Control Panel (classic View) 3. Click [Scanners and Cameras].
DR-1210C.book Page 73 Monday, December 19, 2005 10:35 AM Chapter 3 4. Select [Canon DR-1210C USB], and then click [Properties]. 5. Click the [CCFL Control] tab. 2. Select 12, 36, or 60 minutes as the length of time before the lamp turns off. Note The default setting for the length of time before the lamp turns off is [12 mins].
DR-1210C.book Page 74 Monday, December 19, 2005 10:35 AM 3. Click [OK] to close [Canon DR-1210C USB Properties]. 4. Restart Windows to enable the new settings.
DR-1210C.book Page 75 Monday, December 19, 2005 10:35 AM 3. Uninstalling Software If the ISIS/TWAIN Driver, “Job Registration Tool,” and “CapturePerfect 3.0” are not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the DR-1210C setup disc. (See “Step 3. Installing the Software,” in the Easy Start Guide.) IMPORTANT Be sure to log on as an administrator when using Windows 2000 Professional or Windows XP. Chapter 3 1.
DR-1210C.book Page 76 Monday, December 19, 2005 10:35 AM 2. Double-click [Add/Remove Programs]. Note For Windows XP, double-click [Add or Remove Programs]. The [Add/Remove Programs Properties] dialog box appears. Note For Windows XP, the [Add or Remove Programs] dialog box appears. 3. From the list in the dialog box, select the application you want to delete Æ click [Change/Remove].
DR-1210C.book Page 77 Monday, December 19, 2005 10:35 AM Uninstalling ISIS/TWAIN Driver or Job Registration Tool 1. From the Programs list in the dialog box, select [Canon DR-1210C Scanner Chapter 3 Driver] (or [DR-1210C Job Tool] Æ click the [Change/Remove] button. 2. The [Confirm File Deletion] screen appears. Click the [Yes] button. The [Remove Shared File ?] dialog box appears. 3. Click the [Yes To All] button. A confirmation message appears.
DR-1210C.book Page 78 Monday, December 19, 2005 10:35 AM 4. Click the [Yes] button to start uninstallation. Note All deleted shared files can be reinstalled by installing the software again. 5. After uninstall is complete, click the [OK] button to exit the uninstaller.
DR-1210C.book Page 79 Monday, December 19, 2005 10:35 AM Uninstalling CapturePerfect 3.0 1. Select [CapturePerfect 3.0] from the list in the dialog box Æ click the Chapter 3 [Remove] button. 2. The delete file confirmation screen appears. Click the [Yes] button. Uninstallation starts.
DR-1210C.book Page 80 Monday, December 19, 2005 10:35 AM 3. After uninstallation is complete, click the [Finish] button to exit the uninstaller.
Chap3.fm Page 81 Wednesday, January 11, 2006 9:32 AM 4. Specifications Specifications Scanner Chapter 3 Type ADF/flatbed scanner Scanning Document Specifications Feeder Width: 5.8" to 8.5" (148 to 216 mm) Length: 3.9" to 14.0" (100 to 356 mm) Thickness: 14 to 32 lb bond (0.0024" to 0.0059") 152 to 128 g/m2 (0.06 to 0.15 mm) Flatbed Width: 8.5" (216 mm) Length: 11.7" (297 mm) Maximum Feeder Capacity 35 sheets or document stack height (including curled sheets) of 0.14" (3.
Chap3.fm Page 82 Wednesday, January 11, 2006 9:32 AM AC adapter 120V model 108-241250-US Input AC 100-120 V 50/60Hz 1.0 A Output DC 24 V 1.25 A Weight Approx. 0.66 lb (0.3 kg) 220-240V model 109-241250-ES Input AC 200-240 V 50/60Hz 0.5 A Output DC 24 V 1.25 A Weight Approx. 0.66 lb (0.
DR-1210C.book Page 83 Monday, December 19, 2005 10:35 AM 16.4" (416 mm) 9.7" (247 mm) 1.1" (28 mm) 5.6" (143 mm) 6.5" (165 mm) 18.6" (471 mm) Chapter 3 15.
DR-1210C.book Page 84 Monday, December 19, 2005 10:35 AM Index A AC adapter .................................................82 ADF (Automatic Document Feeder) Connector ..................................................13 Alignment mark .........................................23 C CapturePerfect 3.0 ...............................17, 25 CapturePerfect Operational Procedures 27 CCFL Control ............................................71 Cleaning .....................................................
DR-1210C.book Page 85 Monday, December 19, 2005 10:35 AM T Troubleshooting .........................................65 U Uninstalling Software ................................75 USB Connector ..........................................13 W Index Warming up ...................................
DR-1210C.
Cover.fm Page 2 Tuesday, January 10, 2006 7:50 PM International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
Cover.fm Page 1 Friday, December 16, 2005 6:48 PM Document Scanner User’s Guide CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD.
ISIS Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Save User Preferences Basic Setup Dialog Box Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size Dots per inch * Batch Separation is set to [None] when the [Flatbed] Paper Source is selected. * The Delay setting is available when the [Automatic Feeding] Feeding Option is selected.
ISIS Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Basic Setup Dialog Box Scan Area Dialog Box 1 User Preference Name and save your settings. ☞ Names can consist of up to 32 characters. B Page Size Selects the size of the pages to be scanned. ☞ Click [Custom] to register a non-standard document size as a custom page size. 2 Mode Selects the scanning mode. ☞ Selecting [24-bit Color] enables the [Color Smoothing] settings in the Advanced Settings dialog box.
TWAIN Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Save User Preferences Basic Setup Dialog Box Mode * [Contrast] is set automatically when Advanced Text Enhancement is selected. Page Size Dots per inch Scanning Option If an application program executes scanning directly from the basic setup dialog box, the [Scan] button is displayed instead of the [OK] button, and the [Area window] and [Preview] button are displayed in the Scan Area dialog box.
TWAIN Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Basic Setup Dialog Box Scan Area Dialog Box 1 User Preference Name and save your settings. ☞ The name can consist of up to 32 characters. B Page Size Selects the size of the pages to be scanned. ☞ Click [Custom] to register a non-standard document size as a custom page size. 2 Mode Selects the scanning mode. ☞ Selecting [24-bit Color] enables the [Color Smoothing] settings in the Advanced Settings dialog box.
Job Registration Tool Quick Guide Keep this Quick Guide near the scanner for ready reference. Register Folder Job Registration Tool Dialog Box SMTP method Admin Dialog Box New/Editing Dialog Box * For functions other than [Save as file], only the options that differ from [Save as file] are described below. Save as file Function * Dialog box contents depend on the selected function. Opens the TWAIN driver's basic setup dialog box (refer to the TWAIN Driver Quick Guide).
Job Registration Tool Quick Guide Keep this Quick Guide near the scanner for ready reference. Job Registration Tool Dialog Box 1 Job list Shows the registered jobs. 2 Job button settings Configures the Job Buttons on the scanner's operation panel. 3 [New/Editing] button Opens the New/Editing dialog box. 4 [Copy] button Copies a registered job to another Job No. F Printer Shows the default printer. Printer settings can be changed by clicking the [Printer setting] button.