User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
FCC REGULATIONS (For 120 V model) RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models) Document Scanner, Model M111251 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Für EMVG • Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen. Model Names The following name may be provided for the safety regulations in each sales region of the Document Scanner.
Setup Guide STEP 1 Please read first. Checking the Accessories If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative. Scanner Setup Guide Feed Tray USB Cable Type A/Type B Setup Disc AC Adapter/Power Cord Warranty Card (U.S.A. and Canada only) • Items included in this manual are subject to change without notice. • You must keep the machine’s packaging and packing materials for storing or transporting the machine.
Setup Disc Contents Third-Party Software Install the following software necessary for using the scanner from the supplied Setup Disc. • CaptureOnTouch This is a dedicated scanning application for this product. • CapturePerfect 3.1 This is a scanning application for the DR series scanner. • Scanner Driver This is the scanner driver for this product. The following software applications are also included on the supplied Setup Disc. For details on installing these applications, refer to the Readme.txt file.
STEP 2 Installing the Software System requirements • The USB cable you are using should be the one originally included with the scanner. • If the CPU, memory, interface card, and other specifications do not satisfy the installation requirements, the scanning speed may be greatly reduced and transmission may take a long time. • Even if the computer satisfies the system requirements, the scanning speed may vary, depending on the specification of the computer and the environment.
Software Installation 2 Click [Typical Installation]. IMPORTANT • Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. 1 Insert the Setup Disc into the DVD drive of the computer. The setup menu automatically starts up when you insert the disc into the drive. (If the menu does not start up, execute setup.exe from the disc.
4 5 Follow the instructions on the screen to complete installation. Click [Exit] to finish installing the software.
STEP 3 Connecting to a Computer Connect the scanner to the computer and the power supply. IMPORTANT • Do not connect the scanner to the computer before installing the software. • Before connecting the scanner to the computer, verify that the power of the scanner is OFF. If the power is ON, turn it OFF.
STEP 4 Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. 1 2 When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows. Make sure that the scanner and computer are connected properly. If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the status of the power switch and USB cable. Press the power button.
Introduction Thank you for purchasing the Canon imageFORMULA DR-C240 Document Scanner. Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner’s capabilities. After reading the manuals, store them in a safe place for future reference. Hint In Windows 8.1/8, it is registered at the following location.
Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay attention to these warnings. CAUTION Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly.
Table of Contents Setup Guide ......................................................................... 4 Scanning with CapturePerfect .................................... 52 Turning Off the Power ........................................................... 10 Scanning with CapturePerfect............................................... 52 Introduction ....................................................................... 11 Setting the Scanner Driver ..........................................
Before Using the Scanner Important Safety Instructions ● Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. The following conditions are recommended for optimal scanning quality: Room temperature: 10 °C to 32.5 °C (50 °F to 90.
● The supplied power cord set is intended for use with this scanner only. Do not use it with other electronic equipment. In addition, do not use power cord sets other than the one supplied with the scanner. Doing so may result in fire or electric shock. ● Do not take the scanner apart or modify it. ● Never try to take the AC adapter apart or modify it in any way, as this is dangerous. ● Do not use flammable spray near the scanner.
● Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury. ● Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). Doing so might cause a fire or electric shock. ● When unplugging the power cord, grasp it firmly by its plug. Do not pull directly on the power cord, as this may damage or expose the cord’s internal wiring, resulting in a fire or electric shock.
Features of the Scanner ● Auto Resolution Detection When enabled in the CaptureOnTouch or scanner driver settings, this function detects the content of documents and determines the scanning resolution automatically. ● Folio Scan You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image. ● Deskew The scanner is equipped with a deskew function that straightens images before saving them when documents are scanned askew.
● Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again. ● Character/Line Emphasis Function If characters and lines in scanned images are not clearly visible, you can use this function to adjust their thickness during scanning.
Names and Functions of Parts Front View (With the Eject Tray Closed) A OPEN Lever C Document Eject Tray Pull this toward you to open the front unit. Open this for scanning. Scanned documents are output here. B Power button D Eject Tray Support Press this to turn on the scanner. When pressed, the power indicator is lit. Press this button again to turn off the power. The power button lights or flashes as follows depending on the scanner status.
Front View (With the Eject Tray Open) G Feed Extension Support Push it up to feed scan documents that are fastened together, such as invoices, without separating them (Bypass mode). (See p. 26) Open this when placing long paper in the scanner. K Front Unit H Feed Support Open this when cleaning the inside of the scanner or replacing rollers. Pull this out to support loaded documents.
C Start Button Back View This executes the job displayed in the Job No. Indicator. D Stop Button This stops active jobs. E DFR (Double Feed Release) Button This is lit when a document double feed is detected. Pressing this button cancels the double feed detection function, allowing you to continue scanning. Displayed Error Codes When a scanning error occurs, the following error codes are displayed in the Job No. Indicator. : displayed when the front unit is open.
Basic Operation Documents The scanner can scan documents ranging in size from business cards to LTR/A4. The document sizes that this scanner can scan are shown below. Align the centers ☮䳎ቑ₼㉒ት㙒ራቮ Plain Paper Size Width: 50.8 mm to 216 mm (2" to 8.5") Length: 54 mm to 356 mm (2.1" to 14") (You can scan documents up to 3,000 mm (118.1") long by setting the scanner to the Long Document mode.) Paper thickness Normal feed: 27 to 209 g/m2 (7 to 56 lb bond) 0.04 mm to 0.25 mm (0.00157" to 0.
• Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. There are creases or fold lines. Carbon paper There are curls. The surface is coated. There are tears. Extremely thin document such as semi-transparent thin paper. There are clips or staples. Documents with excessive paper dust particles. Passport Size: 88 mm x 125 mm (3.464" x 4.
How to Place Documents When placing long documents, pull out the document eject extension support to match the length of those documents. Also, stand the eject stopper at the end of the eject support if necessary. Scanning multiple documents Standard paper feeding should be used when scanning multiple documents of a standard size at one time. Standard paper feeding enables multiple documents to be fed while separating each page. 1 Open the document eject tray.
4 6 Set the feed selection lever to Normal mode. Place the document. After placing the document, align the document guides with both edges of the document. 5 Adjust the document guides to fit the width of the document to be scanned. IMPORTANT • When placing documents into the feed tray, take care not to cut your hand on the edges of the paper. • Before you place a document, check to make sure it does not contain paper clips, staples, or other small metal objects.
When scanning a document one page at a time (non separation mode) Loading passports To scan a passport, insert the passport into the carrier sheet provided with the scanner and then place it onto the scanner. When scanning a thick document one page at a time or scanning a document that has multiple pages fastened together, set the feed selection lever to Bypass mode. This enables the placed document to be scanned without the pages being separated, regardless of the number of pages.
3 • Carrier sheet is a consumable item. Replace it with a new one when necessary, if there are clear damages or smudges. Load the document with the page you want to scan facing down. Placing Cards When scanning cards, set the feed selection lever to Bypass mode and then place one card at a time horizontally. 1 Set the feed selection lever to Bypass mode After placing the document, align the document guides with both edges of the document.
1 CAUTION • Place the cards one at a time. • When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them. 2 Set the feed selection lever to Bypass mode. Opens the scanner driver's Detail Settings screen. (See p. 54) 3 • When scanning cards, clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p.
4 5 6 7 Clear the [Detect by Ultrasonic] check box in the [Feeding] tab. (See p. 31) Place the document with the folded edge facing right and the top edge facing downward. Click the [OK] button to close the settings screen. Fold the document in half. Crease the document firmly down its center to fold the document in half. Fold the document so that its edges are neatly aligned. If the document is not folded properly, paper jams may occur or distortions may appear in the combined scanned image.
1 Setting the Long Document Mode The length of documents that can be scanned with the scanner is normally 356 mm (14"), but you can scan documents up to 3,000 mm (118.1") long by setting the scanner to the Long Document mode. Click the Start button, and then click [All Programs], [Canon DR-C240], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts.
Detecting a document double feed This scanner includes a function to detect document double feeds. By using this function, the scanner will automatically stop when it detects that multiple documents have been fed at the same time. You can also specify whether to save the scanned image after scanning has finished and continue scanning the document (double feed detection ignore function).
4 What to do when a double feed is detected To use the double feed detection ignore function, open the [Others] tab and select the [Rapid recovery system] check box. When not using the double feed detection ignore function If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this happens, the following error code is displayed in the Job No. Indicator of the operating panel.
Double feed detection error code Also, the [Rapid Recovery System] screen appears to enable you to specify whether to continue scanning. Buttons of [Rapid Recovery System] Screen Buttons of Operating Panel Description [SAVE & CONTINUE] DFR button Saves the preview image as a scanned image and scans the rest of the document. [STOP] Stop button Discards the preview image and stops scanning. Start button Discards the preview image and continues scanning.
Scanning methods Scanning with CaptureOnTouch What is CaptureOnTouch? Save to folder Save to a specified Cloud Service folder. CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. (Network) DR-C240 Print Print to a specified printer. Send to application Open a scanned image with specified application. Send by (Attach to) E-mail* start an e-mail application and send a new e-mail message with the scanned images.
Standard Scanning Exiting CaptureOnTouch Click the Select document and Output panels, and then click the [Scan] button to scan the document. You can select the scan method according to the document type and purpose of use before scanning. “Standard Scanning” (See p. 36) To close the CaptureOnTouch window, click at the top of the window. This closes the window, but CaptureOnTouch will continue to reside in the system.
1 2 Screen Descriptions There are two areas in the CaptureOnTouch main screen, [Scanning Shortcut] and [Standard Scanning]. Use the [>] [<] at the top right of the main window to move between sections. Place the document in the scanner. Click the select document panel for the document to be scanned from [1 Select document]. The selected [Select document] panel will be displayed in orange. To edit scan images, see “Select document settings” on p.
When the scan is finished, the [Scanned image preview screen] opens. Hint If using the same document selection and output combination the next time, click the [Save to Shortcut] button. The Select document and Select output that you selected are added to Scanning Shortcut. A new panel is added in the Scanning Shortcut panel view. CAUTION • If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory.
5 Hint To check the scanned image, click the [Finish] button. If you click [Open storage folder], the folder in which the saved scanned images were saved opens. Depending on the output settings, the [Open storage folder] link may not be displayed. Scanning Shortcut Operations; Save [Scanning Shortcut] -> Scan the document -> Output the scanned images By adding scanning shortcuts that combine frequently-used document selections and outputs, you can scan just by clicking the Scanning Shortcut panel.
3 Click the [Document] tab to set the Select document settings. “Select document settings” (See p. 45) Hint You can also create a new Destination panel by clicking [ ] on the [New] button, and in the menu that appears, selecting the type of Scanning Shortcut. 2 4 The Edit Scanning Shortcut Panel dialog box appears when you click the Edit button. 39 Click the [Output] tab to set the outputs. “Setting the output” (See p.
5 Click the [Option] tab to set the options. [Order of output] Click each button to configure "Adding and Deleting output," and "Order change". 6 Click the [General] tab to make other settings. [Edit after scanning] Check it on to enable modifying the scanned images in Scan Editing screen. When unchecked, the Edit window is not displayed in Scan Editing screen. “Operations for the scanned image edit window” (See p.
Selecting and scanning shortcuts 1 2 Place the document in the scanner. “Basic Operation” (See p. 22) Click the scanning shortcut panel. The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings. 3 When the scan is finished, the [Scanned image preview screen] opens. To check the scanned image, click the [Finish] button.
Hint If [Edit after scanning] is disabled in the scanning shortcut settings, the edit window will not be displayed. Click the [ ] button to edit the output settings. Start Button “Setting the output” (See p. 47) Click the [Cancel] button to discard the scanned image and return to the main window. When the output has finished, a popup window will be displayed. If saving the scanned image, a link to open the save destination folder will be displayed. This completes the shortcut scans.
Scanned image preview screen (2) Thumbnail Display Area Thumbnails of the scanned documents will be displayed. You can implement the following operations. Click a thumbnail to display a preview of the scanned image in the preview window. Drag a thumbnail to change pages. (1) (3) Preview Area The preview images of scanned documents are displayed. (2) (3) (4) (4) Edit window You can edit scanned documents. Click an item to open the edit window.
[Image alignment] Click [Color adjustment] to display the default. Click the button to toggle between the typical settings and manual settings displays. Click a thumbnail in typical color adjustment to select the most suitable preview image that is displayed. 9 thumbnail patterns are displayed for the relevant image in color, and 6 patterns in grayscale. When adjustment is finished, click the [OK] button. To cancel the adjustment, click the [Back] button.
[Rotate] Select document settings By default, CaptureOnTouch enables the [Full auto] scan setting, so scanning is implemented using the scan conditions that match the document. To specify the document size, color mode, and other settings, set the desired scan condition by editing the scan mode panel. Creating new [Select document] panels Click the [New document] button, and a [New document] panel will be added. Click to display the list of panel types. The selected type of the panel is created.
Scan settings [Rotate image to match orientation of text] Makes the scan settings. Check [Enable] on to rotate the image in the same direction with the characters. [Color mode] [Use advanced settings dialog box] Select the color mode for scanning from below. Detect automatically Automatically determines the color mode based on the document content and scans accordingly. 24-bit Color Scans the document in color. Grayscale Scans the document in Grayscale.
Icon You can change the document scan icon displayed in the select document panel and scanning shortcut panel. Enable [Change icon] to enable the [Settings] button and select the file. The file formats that can be selected as icon files are described below. • .ico, .exe, .jpg, .png Setting the output By default, CaptureOnTouch enables the settings to converts the scanned images to PDF file and save to a folder.
By installing the plug-in, you can use various services such as printing the scanned image or attaching it in an email. To install plugins, enable the checkbox when installing CaptureOnTouch. The output methods that can be selected depend on the plugins that have been installed. For how to use the plugins, see the plugin help. About file formats Set the file format of the scanned image.
If you click the [Compression rate] button, you can specify the compression rate in the dialog box that appears. The [Add OCR information] option allows you to specify whether to add OCR information to the scanned images. You can specify whether to add OCR information to the scanned images. TIFF setting To configure the environmental settings of CaptureOnTouch, open the [Environmental settings] dialog box. Click (CaptureOnTouch icon) in the taskbar, and select [Environmental settings] from the menu.
When this setting is enabled, the [Do not display the main screen when the scan is started with the scanner button] setting is disabled. If the [Do not display the main screen when the scan is started with the scanner button] check box is selected, the main screen of CaptureOnTouch is not displayed when the Scanning Shortcut scanning is started by pressing the scanner's Start button. However, dialogs and error messages during scanning and the pop-up screen when the scan is completed will be displayed.
All CaptureOnTouch data are deleted and returned to the default settings. Log settings The Log file settings screen opens when you click the [Settings] button. Select the type of log file. If you click the [Execute] button, the [Save File] dialog is displayed. The operation slows down if you select [Full] for [Log file type]. [Initialize] A confirmation dialog box appears when you click the [Initialize] button.
Scanning with CapturePerfect 3 Scanning with CapturePerfect Select [Canon DR-C240] and click [OK]. This section describes procedures from launching CapturePerfect to selecting a scanner, as well as procedures for scanning with the [Scan batch to file] function. See the “CapturePerfect Operating Guide” or help for details. 1 From the Windows task bar, click [Start] and then select [All Programs]. Hint Then click [CapturePerfect 3.1] followed by [CapturePerfect 3.1].
6 10 If the placed document is removed, the scan will be Configure the scanning conditions. (See p. 54) interrupted and the [Continue Scanning] dialog box appears. To continue scanning, add a document and click [Continue Scanning] To stop scanning, click [Stop Scanning]. 11 When scanning is finished, click [Exit] in the [File] menu. 7 8 9 Place the document. (See p. 24) Click [Scan Batch to File] in the [Scan] menu.
Setting the Scanner Driver When you scan a document in an ISIS compatible (CapturePerfect, etc.) or TWAIN compatible application, open the scanner driver and configure the scanning conditions and other settings. This section describes the configuration and functions of the scanner driver. Hint Depending on the ISIS compatible application, the application may have its own screen for setting scanning conditions.
[Image processing] tab [Others] tab Set the processing method for scanned images. Configure special scan method and image processing settings. [Feeding] tab Specify scanner operations related to document feeding.
Color mode Setting Basic Scanning Conditions Select the scanning mode. This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. Confirming Basic Conditions for Scanning When you scan a document, make sure you confirm the [Color mode], [Page Size], [Dots per inch], and [Scanning Side] basic conditions in the Basic settings dialog box.
Scanning Documents of Unregistered Page Sizes Dots per inch Select the scanning resolution. You can register a non-standard page size that has not been registered as a page size by naming and registering it as a custom page size in the Custom Paper Size dialog box, which is opened from the [Save] button on the [Basic] tab. • Higher resolutions provide clearer images but result in larger file sizes and slower scanning.
Configuring Scanner Settings According to Purpose When you do not want to scan colored lines and text Specify the color (red, green, blue, all colors) to be ignored (dropped out) in the color drop-out settings on the [Image processing] tab, and that color will be removed from the scanned image. Set the scanning conditions according to the scanning purpose.
When you want to enhance contours in images When you want to enhance text that is difficult to read because of factors such as the background of the scanned document Adjust the edge emphasis setting on the [Image processing] tab. Select [Advanced Text Enhancement] or [Advanced Text Enhancement II] in the mode setting on the [Basic] tab. The background behind the text is removed or processed so that the text is emphasized for better readability.
When you want to detect multiple pages fed at the same time When you want to rotate the images of a document placed horizontally to correct the orientation Select the [Double Feed Detection] check box on the [Feeding] tab. You can enable either one or both of [Detect by Ultrasonic] and [Detect by Length]. Specify the rotation angle in [Document Orientation] on the [Others] tab.
When you want to use batch separation for scanning When you want to use multistream settings for scanning When you want to divide and scan a document, you can separate a batch at the timing with which each next document is placed and scanned. (Only enabled for applications that support batch separation.) In this case, set the scanner driver as follows. • Set [Feeding Option] on the [Feeding] tab to [Panel-Feeding] or [Automatic Feeding].
A When you want to specify different scanning conditions for the front and back pages of a document, select [Both] for [Scanning Side] on the [Basic] tab in advance. B Specify the number of scanning conditions to apply in [Stream count of Front]. Up to three can be specified. C Select [Front 1st], and then open the other tabs and set the scanning conditions. Depending on the value specified for [Stream count of Front], configure the remaining [Front 2nd] and [Front 3rd] in the same way.
When you want to save a scanner driver setting When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list. You can delete a setting from the list with the [Delete] button, and save or load a configuration file with the [Back Up] or [Restore] button.
Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab.
More Advanced Scanning Methods (Batch Separation) By tucking patchcode sheets supplied with this scanner into a document and scanning it, the scanner can automatically separate files by images of documents containing patchcode sheets (or documents after the patchcode sheet). Batch Separation (Insert blank page) Recognizes blank pages as batch separators and performs batch separation (automatic file separation) when documents containing blank pages are scanned.
1 Hint Print patchcode with a printer. In Windows 8.1/8, it is registered at the following location. Click [Start] – [All Programs] – [Canon DR-C240] and then select [Patchcode] from the menu. Patchcodes can be printed in A4 and letter (LTR) sizes. Open the application and print a patchcode that is the same size as the document to be scanned. IMPORTANT • Patchcodes must be printed in their normal size. If patchcodes are enlarged or reduced, they may not be recognized correctly.
2 3 Place the documents in the scanner after inserting the patchcode sheet in front of the page that separates the files. In an application, specify a patchcode as a type of batch separation. When using CapturePerfect, select [Patchcode] in the [Batch Separator] settings. Insert the patchcode sheets at the beginning of documents to change file separation.
Maintenance Daily Maintenance Clean the scanner on a regular basis, as described below, to maintain peak scanning quality. Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images. Use compressed air to periodically clean dust and paper particles from the document feed opening and the inside of the scanner.
2 CAUTION Pull the OPEN lever and pull open the front unit toward you. Do not spray water or neutral detergent directly on the scanner. Precision mechanisms, such as the light source, may get wet, and cause a malfunction. IMPORTANT • Scratches on the sensor glass may cause marks on the images, as well as feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative.
5 7 Clean the rollers. Clean the rollers while turning them. Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a clean, dry and soft cloth to wipe away any moisture. 8 9 Rollers 6 Remove the retard roller and feed roller. (See p. 74, p. 75) IMPORTANT Remove the retard roller and feed roller from the scanner to clean them, and be sure to reattach them to the scanner when cleaning is finished.
10 Close the document eject tray. Hint In Windows 8.1/8, it is registered at the following location. 2 Adjusting the Reduction Ratio Click [Canon DR-C240 USB] and click [Properties]. Scanner properties are displayed. As the rollers installed in the scanner wear out, scanned images may become stretched in the vertical direction. If this happens, you can reduce the amount of stretching of the image by adjusting the reduction ratio. IMPORTANT Log on to Windows as an Administrator.
Replacing Consumable Parts The two rollers (feed roller and retard roller) installed in the scanner are consumable parts. The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. When more than 200,000 pages have been fed (total number of pages fed by the scanner), a message prompting you to replace the rollers is displayed when the computer is started.
Opening and Closing the Front Unit 1 Hint The location of each of the consumable parts is shown below. Open the document eject tray. Feed Roller 2 Retard roller (inside the front unit) Pull the OPEN lever and pull open the front unit toward you. 3 73 When closing the front unit, make sure that it is completely closed by gently pressing the left and right until you hear a click.
4 Close the document eject tray. Replacing the Feed Roller 1 Open the roller cover. 2 Remove the feed roller. 74 3 Install the new feed roller. 4 Close the roller cover.
Replacing the Retard Roller 1 2 3 Open the roller cover. 4 Pull the left lever that secures the retard roller to the scanner, and remove the roller. ▼ 5 75 Install the new retard roller by inserting the right side first. Push the left side of the retard roller to secure it to the scanner. Close the roller cover.
Resetting the counter 2 IMPORTANT Click [Canon DR-C240 USB] and click [Properties]. Scanner properties are displayed. Log on to Windows as an Administrator. 1 Click the Start button, and then click [All Programs], [Canon DR-C240], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts. Hint In Windows 8.1/8, it is registered at the following location. 3 Click the [Maintenance] tab and then select [Reset]. The counter for [Current Rollers] resets.
4 Auto Power Off Setting Click [OK] to close the scanner properties. The scanner automatically turns off if 4 hours elapse without scanning or another operation being performed. To disable this setting, follow the procedure below. IMPORTANT Log on to Windows as an Administrator. 1 Click the Start button, and then click [All Programs], [Canon DR-C240], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts. Hint In Windows 8.1/8, it is registered at the following location.
2 4 Click [Canon DR-C240 USB] and click [Properties]. Click [OK] to close the scanner properties. Scanner properties are displayed. Removing the Document Feed Tray When you will store or otherwise not use the scanner for a long period of time, remove the document feed tray. 3 Click the [Maintenance] tab and then clear the [Turn off automatically after 4 hours] check box.
Troubleshooting Common Problems and Solutions This section provides recommended solutions to common problems. If you have a problem that is not solved by the following, contact your local authorized Canon dealer. Problem 1 The scanner will not turn on. Solutions Confirm that the AC adapter is plugged firmly into a power outlet. Problem 2 The scanner is not recognized. Solutions (1) Confirm that the scanner is properly connected to the computer with a USB cable.
Problem 6 Pages are missing. Solutions When the scanner driver’s [Scanning Side] setting is [Skip Blank Page], documents with very little black may be unintentionally skipped. Decrease the Set the likelihood of skipping blank page value ("When you want to delete the images of the blank pages in twosided documents" on p. 58) or set the [Scanning Side] to another mode, such as simplex or duplex. If pages are skipped due to the document double feeding, see "Problem 7 Documents jam (or doublefeed).
Problem 11 Memory becomes insufficient and scanning stops. Problem 13 Passport cannot be scanned as intended Solutions Solutions Depending on the condition of the carrier sheet or passport, the image may not be scanned completely or the scanner's image correction may not function properly. Configure the settings as shown below. (1) Set [Page Size] to a larger paper size (A4, for example) on the scanner driver settings screen, and then scan again. (See p.
Software Troubleshooting This section describes troubleshooting problems and solutions for operating the supplied software (CaptureOnTouch and CapturePerfect). If scanning is too slow (1) Close other running programs, if any. (2) Scanning can be slowed down by memory shortage caused by memory-resident applications such as anti-virus programs. Close such memory-resident programs if necessary to free up memory space.
Useful tips CapturePerfect Scanner setting configurations cannot be copied or backed up in CapturePerfect. Here are some useful tips for scanning documents. Where are scanned images saved? Can the save destination be changed? Images are saved to the following locations, according to program settings. All destination locations can be changed to other folders. CaptureOnTouch Both Standard Scanning and Scanning Shortcut save the output to the destination set in the [Select output] panel.
I want to save to other folders CaptureOnTouch • In CaptureOnTouch, destinations other than [Save to folder] are provided as a plug-in. • By installing the plug-in, the scanned image can be printed, attached in an e-mail, or shared using various cloud services. • The plug-in can be installed by selecting its checkbox when installing CaptureOnTouch. • The available output destinations vary depending on the installed plug-in. CapturePerfect Scan using the [Scan Batch to File] (or [Scan Page]) function.
Clearing a Paper Jam When paper jams are detected during scanning, the following error codes are displayed in the scanner’s display panel and scanning is interrupted. 2 Pull the OPEN lever and pull open the front unit toward you. Paper jam error code When a paper jam or double feed occurs during scanning, use the following procedures to clear them. CAUTION Be careful when removing jammed paper. take care not to cut your hand on the edges of the paper.
IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner. 4 Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click. After removing the jammed paper, check to see if the last page was scanned correctly, and then continue scanning.
Uninstalling the Software If the ISIS/TWAIN driver, CaptureOnTouch or CapturePerfect is not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the Setup disc. (See p. 7) IMPORTANT Log on to Windows as an Administrator. 1 2 From the Windows task bar, click the [Start] button and then [Control Panel]. Click [Uninstall a program]. The [Uninstall or change a program] dialog box appears.
Appendix Specifications Main Unit Scanning Side Scanning modes Simplex/duplex Black and White, Error Diffusion, 256-level Grayscale, Advanced Text Enhancement, Advanced Text Enhancement II, 24-bit Color Scanning resolution (Primary Scan Lines x Secondary Scan Lines) 100 x 100dpi/150 x 150dpi/200 x 200dpi/ 240×240dpi/300 x 300dpi/400 x 400dpi/600 x 600dpi Scanning Speed (Conditions: Core i7 2.8GHz CPU, 4 GB memory, A4 document size) Grayscale Simplex 200dpi 45 pages/min. 300dpi 45 pages/min.
Humidity: 20% to 80% RH About the Flatbed Scanner Unit 101/ Flatbed Scanner Unit 201 AC Adapter (100 to 240 V type) Model Number Input Output Weight MG1-4558 AC100 to 240V, 50/60 Hz, 0.3 to 0.53 A DC24V 2.0A Approximately 0.2kg (0.44 lb) (including power cord) The optional Flatbed Scanner Unit 101/201 can be connected to and used with this scanner. System requirements Specifications are subject to change without notice due to product improvements.
Dimensions 231 mm (9.09") 291 mm (11.46") 363 mm (14.29") 603 mm (23.
Index A Folio ............................................................................................ 28 Front unit .................................................................................... 73 Auto Power Off ........................................................................... 77 I B Install ............................................................................................ 7 Bundled software ...................................................................
U Uninstall .....................................................................................
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