Product Warranty

Limited Warranty & InstantExchange Program Details
Canon U.S.A., Inc. Limited Warranty --- (USA Only)
The limited warrant y set f orth below i s giv en by Canon U. S.A. , Inc. (" 8 220;Canon USA") with respect to t h e new or ref urbi shed Canon-bran d produc t ( " P r oduct") pac k aged wi th this l imited
warrant y , when pur c hased a nd used i n the United States o nl y .
The P r oduct is warr a nted aga i n st defects i n m ateri al s and work m anship und er norm al use a nd serv i c e (a) f or a peri od of one (1) year fro m the dat e of or i gi nal pur c hase when deliv er ed to yo u i n
new co ndit i on i n its o ri ginal co ntai ner or ( b) f or (1) year f rom the date of origi nal purchase for ref urbished Produc t s. Produc t returned t o a Canon USA repai r f a cil i ty or a Canon US A A ut hori zed
Se rv i c e Faci lity ("ASF " ) , and p r ov e n to be defect iv e upon i nspect ion will be (a ) repai r ed ut ili zing new, remanuf actured, repa ired an d/or recycl ed parts (b ) exchang ed f or new or; (c) exchang ed
for a r ef urbi shed Pr o duct, as d et erm i ne d by the Canon U S A r epai r f acili ty or the ASF. W arran t y repai r or replacem ent shall no t ex t e nd the ori gi nal warrant y peri od of the Produ c t . A dated pr oof
of purchase i s requ i re d at the tim e of warrant y serv ice. A copy of y our dat ed bill of sale wil l satisf y t hi s requ i r ement. T hi s warr anty does not cov er a ny accessor i es, or any consum abl es, suc h
as paper or i nk cartri dges, as t o whi ch t here shall be no warran t y o r replacem e nt.
Thi s limited warra nty shal l only apply if t he P r o duct i s used i n c o nj uncti on with com patible com p uters, periphe r al e quipm ent and so f t ware. Canon US A shall hav e no responsi bi li t y f or su ch item s
ex cep t for com pati bl e Ca non bra nd peripheral equ i pment c overed by a separat e warranty ("Sep arate W a rranty") . R epair s of suc h Canon brand peri pheral equi pm ent shall be gov er ne d by the
term s of the S eparat e W ar ranty . Non-Canon br a nd equi pm ent and softwa r e t hat may be distribut ed wi th the Product are so l d " a s is" and without warrant y of any kind b y Can on USA, i ncl uding
any im plied warrant y r egardi ng m erchant ability or fi t ness f or a parti c ular pur p ose, and all su c h wa r ranties ar e di sclaimed. T he sole warra nt y, if any, wi t h r espect t o such n on -Canon bran d i t em s
is giv e n by t he m anuf acturer or pr oducer thereo f .
Thi s limited warra nty cov e rs al l def ects enco untered i n normal use of the P roduct and does not appl y i n the f oll owi ng c ases:
a. Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions
prescribed in, Canon USA's user's manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to
have resulted from misuse, abuse or failure to operate the Product as set forth in the user's manual or other documentation for the Product.
b. Use of parts, media, software or supplies (other than those sold by Canon USA), including non-Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems.
c. If the Product has had its serial number or dating defaced, altered or removed.
AN Y S Y STEM SOFTW ARE (W HETHER F A CTORY LO A DED O N THE P R O DUCT OR CONTAINED O N THE SOFTW ARE DISK E TTES OR CD -ROMS E NCLOSED W ITH, OR ACCO MPANYI N G, THE
PR O DUCT), AND ANY UTILITY S OFTW ARE, DISTRI BUTED W ITH OR F O R THE P RODUCT , IS SOLD "AS IS" AND W IT HOUT W A RRA NT Y BY CANON USA. T HE SOLE W AR RANT Y W ITH
RE S PECT TO SU CH S OFTW ARE I S CONT AINED IN T HE SOFTW ARE M A NUF AC T URER ' S LI CE N S E AG R EEMENT DISTRI BU TED TH EREW ITH, I NCLUDI N G ANY LI MITAT IO NS AND
DI S CLAIMERS T HEREO N. PLEAS E CONTACT CANON USA IMM EDIATELY IF YO U HAVE NOT RECE I V E D A CO P Y OF T H E SOF TW ARE MAN UFACT URER'S L I CE NS E AGREEMENT.
NO IMPLIED W A R RANT Y, I NCLUD I NG ANY IMPLI E D W ARR A N TY O F MERCHA NTABILITY OR F ITNESS FOR A PA R TICULA R PURP O S E, APP L I E S TO T HE PRO DUCT AF T E R THE A P PLICAB LE
PE R I O D OF T H E E XPRE S S LIMI TED W ARRANT Y STATED ABOVE, A ND NO OT HER E XPRESS W A RRANTY OR G U ARANTY, EXCE P T AS MENT IONED A BOVE, GI VEN BY ANY PE R SON O R
EN T ITY W ITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR ITS A SF. (SOME STA T ES DO NOT ALL OW LIMI TATIONS O N HOW LO NG AN IMPLIED W A RRA NTY L A STS, SO T HE
AB O VE LIMI TATION M A Y NOT APPLY T O YOU.) CANON USA S HALL NOT BE LI A B LE F O R LOSS OF REV E NUES O R PROF ITS, INCO NVE NIENCE, EXPENS E FOR SU BSTI TUTE EQUI PMENT
OR SE R VICE, STORAG E C HARG E S, LO SS OR CORRUPTION O F DATA , O R ANY OT HER S P E CIAL, I NCIDENT AL OR CO NSEQUENTIAL DAM AGES CAUSED BY THE USE, MI S U SE, OR
INA B I L ITY TO U SE THE P RODU CT REGARDLESS OF THE LEG A L THEORY ON W HICH T HE CL AIM I S BASED, AN D EVEN IF CANON USA O R ITS ASF HAS BEEN ADVI S ED OF THE
PO SSIBILITY OF SUCH DAMAG E S. NO R SHALL RECOVERY OF ANY KIND AG A I N ST CA NON USA O R ITS AS F BE GRE ATER I N AMOUNT T HAN THE PURCHA SE PRICE OF THE P RODUCT
CA USING THE ALLEGED DAMAG E. W IT HOUT LI MITING T HE FO REGOING, YOU ASS UME ALL RISK A ND LIABI LITY FOR LOSS, DAMAGE OR I NJURY TO YOU AND YO U R PRO PE R TY AND TO
OTHER S AND THEIR P R OPERTY A RISING OUT OF THE PO S S ESSIO N , USE, MISUSE, O R INABILI T Y TO US E THE PRO DUCT S OLD BY CA NON USA NOT C AUSE D SOLELY AND DIRE C T LY
BY THE NEG LI GENCE OF CANO N USA, O R ITS ASF . (SOME STATES D O NOT ALLOW THE EXC LUSION O R L IMIT ATI O N OF I NCIDE NTAL OR CO NSEQUENT IAL DAMAG E S, S O T HE ABOVE
EXCLUS I O N O R LIMIT ATION MA Y NOT A PPLY TO YOU.) THI S LIMIT E D W ARRA NTY S H ALL NOT EXTEND T O ANYONE OTHER THA N THE O R IGINAL P URCHA S E R OF THE PRODUCT OR THE
PE R SO N FO R W HOM IT W AS PU RCHASED AS A GI FT, AND STATES YO UR E XCLUS I V E REMEDY .
Canon US A off e r s a f ull r ange of cust om er tec hni c al support* opt i o ns:
Int er activ e t r oubleshooting, e -mail technical suppor t , the l at est driv er do wnl oad s and answers to f requently asked que sti ons
(w ww. ca nontech support.com )
Tol l -free liv e t echnical suppo r t withi n the limited war r anty Monday — F riday(ex cl uding holi d ays) at 1-800-828-4040
Tel ep hone Devi c e f or t he Deaf (T DD - 1 - 866- 251- 3752)
Repair or Ex c hange S ervi c e Opti ons: In t h e ev ent serv i ce i s requ i re d f or the Produc t during the lim i ted warra nty period, C ano n USA of fers t wo har dwa r e suppo r t o pti o n s:
Author i zed Service Fa cility Carry -In / Mail-In Service
Canon US A ' s Car r y -In/Mai l -I n Serv ice p rovides r e pair or exchange, at Canon USA's opti on, thr o ugh Canon USA's Authori zed Serv ice Faci l ity (ASF) network. T he nam e and tel ephone num ber of
the A S F(s) ne ar you m ay be obtai ned from Cano n USA's W eb site at w ww. ca nontech s u p port.com or by calling t h e Canon USA Cust omer Car e Center at 1 -800-828-4040 , o r any tim e whil e
speak i ng t o a t echnical suppo rt p erso n. A Pr oduct cov ered by this limited warrant y will be r epaired or ex changed, as det ermi ned by Canon USA, and returned without charge by t he A SF.
InstantExchange Servi ce **
A Canon Cu stomer Care Center or ASF t e chni cian will att empt to di agnose the na t ure of the p r oblem and, if po ssi b l e, c o rrect i t ov er the tel ephone. If t he pr oblem c a nnot be co r rected ov e r the
tel ep hone, an d you elect the Inst antEx change opti on, a ref e rence number wil l be issued to you. Y ou wi ll be a sked f o r the Prod uct serial num be r and othe r inf orm ati o n pertaini ng t o you r P r oduct
and f or a shi p -t o l ocati on f or the replacem ent Product (m ust i nclude street add r ess).
The Canon U SA r epair f acility will shi p out t he replacem ent Product prepai d by Cano n US A . Aft er rec ei p t of the r epl ac ement Pr od uct (with instructions and a prepaid waybill), f ollow t h e
encl osed i nstructions on how to sh i p y our product t o the Ca non USA repair f acility. Your Produ c t m ust be returne d i n the shi p pi n g car t o n in whi c h t he r e pl acem ent Produc t was packed a nd
include the ref er enc e num be r, A CO P Y OF Y O U R DAT ED P ROOF OF PURCHASE (BILL OF SALE ), and a com plete ex planati on of t he problem. DO NO T I NCLUD E A N Y OTHER ITEMS W ITH T HE
YO UR P RODU CT IN T H E RETURN SHIPPING CART O N, AND BE S URE TO RETAI N YOUR PRINTHEAD, INK C A RTRI DGE(S) A N D TANK( S).
InstantExchang e Serv ice excha nges y our Product with a repl acem en t Produc t , which wi l l norm al l y be shi pped the same day if y ou r request f or t his serv i ce i s by 3 p.m. E. T. Monday throug h
Friday, ex cept holiday s. Cano n USA does not guarantee sam e day shi p m ent in t he event of the oc c urrence of fact or s bey ond it s reaso na bl e control. The replacem ent Product you r eceiv e m ay
be a ref urbished or rec onditione d unit and wi l l be c overed f or the bal ance of the per i od remai ni ng on your original lim i ted w arrant y. NOT E THAT BY USI NG T HIS SERVICE YOU W ILL K EEP T H E
RE P LACEMENT PRO DUCT THAT I S SENT TO YOU. CA NON US A W ILL RETAIN T HE PRODUCT T HAT YO U ORIGINA L LY PURCH ASED, W HICH S HALL BECOME TH E PROPERT Y O F CANON
US A . Inst a ntExchang e wa r ranty prog r am serv ice i s availabl e only dur i ng the ex p ress l imi t e d - warrant y period f o r y our P r oduct and only i n the cont inent al Uni t e d States, Alaska and Hawa i i
duri ng suc h period.
Thi s limited warra nty giv es you spec if i c l ega l ri ghts, and y ou m ay al so hav e other ri g hts, which v ary f rom st a t e t o state.
* S upport pro gram specifics ar e subj ec t t o cha nge wi t h out notice.
InstantExchang e wa r r anty se rvi c e is subject to the avai labi lity of ref u r bished or ne w replacem e nt uni ts.
Canon U. S. A., I n c.
One Canon P ark
Me lv i ll e, NY 11747
US A
DISCLAIMERS
1. Wireless printing requires a working network with wireless 802.11b/g or n capability. Wireless performance may vary based on terrain and distance between the printer and wireless network clients.
2. Requires an Internet connection and the Canon PRINT Inkjet/SELPHY app, available for free on the App Store and at Google Play. Compatible with iPad, iPhone 3GS or later, and iPod touch 3rd generation
or later devices running iOS 7.0 or later, and Android mobile devices running Android 2.3.3 or later. Your device must be connected to the same working network with wireless 802.11 b/g/n capability as your
printer. For users of compatible Apple mobile devices, document printing requires Apple AirPrint, which requires an AirPrint-enabled printer connected to the same network as your iOS device. A printer
connected to the USB port of your Mac, PC, AirPort Base station, or Time Capsule is not supported.
3. Based on accelerated testing by Canon in dark storage under controlled temperature, humidity and gas conditions, simulating storage in an album with plastic sleeves. Canon cannot guarantee the longevity
of prints; results may vary depending on printed image, drying time, display/storage conditions, and environmental factors. See www.usa.canon.com/chromalife100 for additional details.
4. ISO/IEC 24734, 24735 define the default print and copy speed measurement methods. Print speeds are the averages of ESAT in Office Category Test for the default simplex mode, ISO/IEC 24734, excluding
time to print the first set. Copy speed is the average of FCOT, ISO/IEC 24735 Annex D. ADF copy speed is the average of ESAT in General Performance Test for the default simplex mode, ISO/IEC 24735,
excluding time to copy the first set. See www.usa.canon.com/ipm for additional details.
5. Photo print speeds are based on the standard mode driver setting using photo test pattern(s) and select Canon Photo Paper. Print speed is measured as soon as first page begins to feed into printer and will
vary depending on system configuration, interface, software, document complexity, print mode, types of paper used, and page coverage. See www.usa.canon.com/printspeed for additional information.
6. Optical resolution is a measure of maximum hardware sampling resolution, based on ISO 14473 standard.
7. Resolution may vary based on printer driver setting. Color ink droplets can be placed with a horizontal pitch of 1/4800 inch at minimum.
8. To install using Windows® OS, .NET Framework 4 is required. Compatible still image formats are PDF (created using Canon PDF Creator only), JPEG (Exif), TIFF, and PNG. Compatible video formats are
MOV (from select Canon digital cameras only) and MP4 (from select Canon digital camcorders only).
9. "Full HD Movie Print" is available from "MOV" and "MP4" movie files created by select Canon EOS Digital SLRs, PowerShot, and VIXIA digital cameras and camcorders. Requires PC or Mac with Intel®
processor and Canon ZoomBrowser EX 6.5 or later or Canon ImageBrowser 6.5 or later for "MOV" files, or Canon ImageBrowser EX 1.0 or later for "MOV" or "MP4" files. Print quality is determined by the
video resolution. Function does not upscale video resolution.
10. AirPrint functionality requires an iPad, iPhone 3GS or later, or iPod touch 3rd generation or later device running iOS 4.2 or later, and an AirPrint-enabled printer connected to the same network as your iOS
device. A printer connected to the USB port of your Mac, PC, AirPort Base station, or Time Capsule is not supported.
11. Requires an Internet connection and Google account. Subject to Google Terms of Service. Certain exceptions may apply.
12. Requires Android mobile device with Android 4.4 operating system or later with the Mopria Print Service pre-loaded with that device and the compatible PIXMA printer on the same wireless network. The
Mopria experience is also available on Android 4.4 mobile devices with a download of the Mopria Print Service from Google Play.
13. DPS over IP compatible device required.
14. Requires and Internet connection.
15. Envelopes and High Resolution Paper are NOT supported for borderless printing.
16. Works edited by using this application cannot be displayed, edited, or printed without this application. Compatible with Android device of 7 inches or more using Chrome (latest version compatible with your
current version of Android OS), iOS Devices of 7 inches or more using Safari 5.1 or later, Windows PC (excluding RT) using Internet Explorer 10 or later of Microsoft Modern UI version, Microsoft Internet
Explorer 9 or later, Mozilla Firefox 31 or later, or Google Chrome version 36 or later, and with Mac OS X 10.6.8 or later using Safari 5.1 or later.
17. For network users, Auto Scan Mode is only available when scanning at a computer using MP Navigator EX software and selecting the 1-click feature then "Save to PC".
18. CREATIVE PARK PREMIUM is a premium content service available exclusively to users only when all of the colors of genuine Canon inks and all of the software that came with the printer are properly
installed. Operation can only be guaranteed on a PC with pre-installed Windows 8.1, Windows 8, Windows 7, Vista or XP.
19. Operation can only be guaranteed on a PC with pre-installed Windows 8.1, Windows 8, Windows 7, Vista or XP.
20. Internet Connection required during software installation.
21. Requires a Windows RT compatible device and the Canon Easy-PhotoPrint app for Windows RT available for free in the Windows Store.
22. Requires "Canon Print Plugin" available for free from the Amazon Appstore, Amazon Kindle Fire HD6 or HDX7 device or later running Fire OS 4.0 or later.
23. Warranty programs are subject to certain conditions and restrictions. See www.usa.canon.com/support for details.
† P r i c es a n d s p e c i f i c at i o n s s u b j e c t t o c h an ge w i t h o ut no t i c e. A c t ua l p r i c es a r e d e t e r m i n e d b y i nd iv i d u al d e a l e r s a n d m a y v ar y .