Canary Flex User Guide ™
5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 2 Requirements and Tech Specs Secure Device Setup Placement Battery Life Magnetic Swivel Base Accessories Home Screen Modes Mode Settings Manually Switching Modes Watch Live Timeline Event Screen Motion Notifications Battery and Offline Notifications Contacting Emergency Services Canary Membership Help
Meet ™ Canary Flex .
Meet ™ Canary Flex . Charging port Power button To turn on, hold down for 1 second then release when you see the spinning white LED. Canary Flex will also turn on automatically when you connect it to a power supply. To turn off, hold down for 5 seconds until the LED turns off and you hear the shutdown sound.
Setup Requirements and Tech Specs Wi-Fi Network Requirements In order for your Canary Flex to connect to your Wi-Fi network, it will need to meet the following requirements: Your Wi-Fi network broadcasts at 2.4 GHz or 5 GHz (802.11 a/b/g/n). Your network upload speed is greater than 1 Mbps. iOS Requirements To set up your Canary Flex using an iOS device, it must be running iOS 8 or newer.
Secure Setup 1. Download the app. Visit the App Store, Google Play, or http://canary.is/app to download the free Canary app on your smartphone. 2. Launch the app. Open the app on your Android or iOS device. 3. Follow in-app instructions. The Canary app will walk you through creating an account and setting up your device.
Placement Pick a place with a strong Wi-Fi signal. If you think you’ve found a suitable place, try streaming Watch Live from your Canary Flex device there. If it plays without interruption, you’ve found a good place for your device to live. Place Canary Flex outside to record outdoor activity. Canary Flex will not detect motion through a window while operating on battery power. Plugging in Canary Flex outdoors. Use wire-free at any time.
Battery Life If you plan to use Canary Flex wire-free, there are multiple steps you can take to maximize battery performance. Positioning Position your device to eliminate as much background activity as possible while still monitoring the desired area. If your device is operating in wire-free mode and constantly recording activity, the battery will drain faster.
Magnetic Swivel Base The magnetic swivel base, included in the box, lets you position Canary Flex with 360 degrees of flexibility. Set it on a flat surface or mount it to a wall with a single screw. The magnetic swivel base contains a powerful magnet, so don’t place it near other electronic devices.
Accessories Canary Flex accessories allow you to place your device wherever you need peace of mind, indoors and out. Secure Mount for Canary Flex Secure Mount keeps your Canary Flex lockedin and can be attached to any wall or surface, inside or outside, keeping your Canary Flex securely in place wherever you place it. The ball joint lets you adjust the camera angle to your preference. Stake Mount for Canary Flex Stake Mount is designed for use in gardens or planters, and enables Canary Flex to blend in.
Home Screen The Home Screen is the main screen of the Canary app. From here, you can view important information about your Canary Flex, including Wi-Fi strength and Battery.
Modes Canary Flex has three modes: away (shield), home (house), and night (moon). In away mode, Canary Flex monitors your home for activity and sends you a push notification with a video when it detects movement. In home mode, Canary Flex can send you notifications when it detects activity, record activity without notifications, or you can disable the camera and microphone entirely.
Mode Settings In Mode Settings, you can configure how Canary Flex changes modes by activating or disabling Auto-Mode Switching. You can also select the privacy settings when in home and night modes. Auto-Mode Switching While Auto-Mode Switching is on, Canary Flex will use your phone’s location services to detect whether you’re home or away. Canary Flex will switch into away mode when all location members leave home, and switch into home mode when at least one member arrives home.
Manually Switching Modes You can manually change Canary Flex’s mode from the Home Screen even if Auto-Mode Switching is on. To do so, tap the mode icon and select the desired mode. If Auto-Mode Switching is off, Canary Flex will only change modes when you manually select a different mode. You can change Canary Flex’s mode by tapping on the mode icon on the Home Screen, then tapping the desired mode.
Watch Live Watch Live gives you a live view of your home when Canary is in away mode or any time it’s set to record motion. Swipe your finger across the video player to change the livestream between Canary devices at the same location. If you want to catch the smaller details, double-tap or pinch the screen to zoom in.
Timeline To access the Timeline, swipe up or tap View Timeline on the Home Screen. You can review recent video events, watch saved videos, keep track of member activity, and monitor mode changes.
Event Screen On the Event Screen, you can watch recorded activity, export and delete videos, tag specific types of motion, share videos on social media, bookmark an event on the timeline, or respond to an emergency. Note: Video export and social sharing are only available with Canary Membership.
Motion Notifications You can customize how much or how little activity is required to send you a notification in your Motion notification settings. By default, Canary Flex’s notification settings should filter out the majority of background activity like TVs, ceiling fans, and other repetitive motion. If you’d like to receive less or more notifications, adjust the slider accordingly. For example, if you have a pet and don’t want to be notified when they move, drag the slider to the left.
Battery and Offline Notifications In addition to motion alerts, you may want to receive notifications when your Canary Flex’s power source is changed or when it is fully charged in the Power and battery notifications menu. You may also choose to receive a notification when your device goes offline for more than a few minutes in the Connection notifications menu.
Emergency Services You can contact local emergency services while watching live, viewing a pre-recorded event, or by using the Canary Widget for iOS. Tap Emergency to call the local police, fire department, or medical services. Canary autopopulates these contact numbers based on the location address provided during setup.
Settings To access Settings, swipe down on the Home Screen.
Canary Membership Complete coverage and unmatched services to keep you safe and connected to what matters most. Become a member at canary.is/membership and get two months free with an annual subscription. Canary Membership Includes: Unlimited full-length recorded videos, stored for 30 days Two-way Canary Talk Web app access for desktop streaming Unlimited video downloads and shares 2-year extended device warranty* Incident Support Services* *Available to US customers only. For full terms, see canary.
Help If you’re having issues with your Canary Flex and need support, please visit our Help Center, email us, or swipe down on the Home Screen and tap Get help. While we’re happy to help you troubleshoot, we also want to know how Canary impacts your life. Share your experiences with us on Facebook and Twitter using #canarystories or #caughtbycanary, or email stories@canary.is to tell us about your favorite Canary moments. Feel free to include videos or photos with your story. Thanks for choosing Canary.
