User Manual SMART HOME NETWORKING SERVICE
Specifications Statement SPECIFICATIONS Model: SHS-2000 Description: Smart Home Server Radio: 802.11g, 802.11b compatible Ports: WAN: One 10/100 RJ-45 port LAN: Four 10/100 RJ-45 ports LEDs: On, Status, Disk, WiFi, WAN, LAN (1,2,3,4) Power: External 12V DC, 1.5A Dimensions: 9.25”W 6.38” D 1.38” H Weight: 1.4 Lbs.
SMART HOME NETWORKING SERVICE USER MANUAL While every effort has been made to ensure this document is correct and current, Sereniti reserves the right to revise this document without notice. You can download the latest version of this manual at www.sereniti.com/download/documentation.
COPYRIGHT This book and the computer programs to which it relates are original, proprietary materials, the copyright of which is owned by Sereniti Inc. All exclusive rights under the copyright laws are expressly reserved, except to the extent of express license granted to persons acquiring the copyrighted material from Sereniti Inc. In particular, attention is drawn to section 109 of the Copyright Statute, which prohibits the rental, lease, or lending of copyrighted computer programs.
C ONTENTS ..... ........................ 1 Introduction............................................................ 1 Welcome ............................................................................................. 1 Command Center ................................................................................ 1 Overview of the Manual ..................................................................... 3 2 Using the Command Center ................................. 7 Overview......................
CONTENTS Current Status ...........................................................................................30 Connection Detail .....................................................................................31 Device Management Page................................................................. 32 Security Summary Page.................................................................... 34 Backup Status Page...........................................................................
CONTENTS Modify a User Account..................................................................... 55 Delete a User Account ...................................................................... 58 Set Up User Notifications ................................................................. 58 6 Parental Controls................................................. 61 Overview........................................................................................... 61 Choose a Content Filter .................
CONTENTS Understanding the Display .......................................................................84 Restore Files and Folders.................................................................. 85 Restore All Files and Folders in the Most Recent Backup.......................86 Restore Specific files and Folders in the Most Recent Backup................87 Restore an Old Version of a File or Folder ..............................................89 Clean Up Old Backups ................................
CONTENTS Workgroups ........................................................................................... 112 Folder Sharing................................................................................. 113 Create a Shared Folder........................................................................... 113 Unshare a Folder.................................................................................... 115 Access a Shared Folder from the Command Center..............................
CONTENTS WAN IP and MAC Addresses................................................................136 LAN IP and MAC Addresses .................................................................137 Check the Wireless Settings ........................................................... 137 Wireless Settings ....................................................................................138 Attached Wireless Devices.....................................................................
CONTENTS Appendix C: Resolving DNS Problems....................................... 171 Index......................................................................... 175 FCC Interference Statement...................................
CONTENTS viii | User Manual (v1.0.0.
L IST OF F IGURES ..... ........................ 2 Using the Command Center FIGURE 2-1 Login Fields ................................................................... 10 FIGURE 2-2 Welcome Message .......................................................... 10 FIGURE 2-3 Blocked Access Message ................................................ 11 FIGURE 2-4 Change Login Account Button ....................................... 12 FIGURE 2-5 User Name/Password Dialog ...................................
FIGURE 4-4 Auto Login Page.............................................................. 47 5 User Accounts FIGURE 5-1 Add User Page ................................................................ 53 FIGURE 5-2 Users List......................................................................... 55 FIGURE 5-3 User Settings Page........................................................... 56 FIGURE 5-4 Notifications Page ...........................................................
8 Shared Server Drives and Network Devices FIGURE 8-1 Attached USB Devices Page .......................................... 101 FIGURE 8-2 Printers and Faxes Window............................................. 104 FIGURE 8-3 Add Printer Wizard (1).................................................... 105 FIGURE 8-4 Add Printer Wizard (2).................................................... 106 FIGURE 8-5 Add Printer Wizard (3)....................................................
12 Managing the Smart Home Server FIGURE 12-1 Smart Home Server Status Page ..................................... 136 FIGURE 12-2 Wireless Settings Page .................................................... 138 FIGURE 12-3 Smart Home Server Settings Page .................................. 141 FIGURE 12-4 Attached USB Devices Page ........................................... 142 13 Managing Your PC FIGURE 13-1 PC Inventory ..................................................................
L IST OF T ABLES ..... ........................ 1 Introduction TABLE 1-1 User Manual Chapters .................................................... 3 2 Using the Command Center TABLE 2-1 TABLE 2-2 TABLE 2-3 TABLE 2-4 Tray Icon Menu Options ................................................ 8 Command Center Options .............................................. 16 Dashboard Options ......................................................... 20 Alert Fields ...................................................
xiv | User Manual (v1.0.0.
I NTRODUCTION ..... ...................... 1 . W. . E. .L. .C. .O. M. . E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Congratulations. You have chosen to subscribe to the Sereniti Smart Home Networking Service. Our unique combination of hardware, software and around-the-clock technical support can help you overcome the complexities and frustrations that all too frequently accompany the installation and management of a home network. . C. .O. .M. .M. .A. .N. .D. . C. .E. .N. .T. E. .R.
1 INTRODUCTION Command Center • Ensure antivirus, antispyware and firewall programs are installed on each PC, and are enabled and up to date • Create a backup schedule to automatically back up key files and folders on each PC • Share folders and printers among network users Improves network usability In addition to helping you manage your network, installing the Command Center on a PC serves another purpose – it makes it much easier to: • Log the user into the network • Apply the appropriate par
INTRODUCTION Overview of the Manual . O. .V. .E. R. . V. .I.E. .W. . .O. .F. . T. .H. .E. . M. . A. .N. .U. .A. L. . . . . . . . TABLE 1-1 briefly summarizes the contents of each chapter in the User Manual. TABLE 1-1 User Manual Chapters This chapter... Explains how to... Chapter 2.
1 INTRODUCTION Overview of the Manual TABLE 1-1 User Manual Chapters (Continued) This chapter... Explains how to... Chapter 4. Connecting Non-PC Devices to Your Network • Register a non-PC device Chapter 5. User Accounts • Create privileged and non-privileged user accounts • Set a non-PC device to auto login • Open firewall ports for non-PC devices • View a list of existing user accounts • Modify the details of a user account • Delete a user account • Set up user notifications Chapter 6.
INTRODUCTION Overview of the Manual TABLE 1-1 User Manual Chapters (Continued) This chapter... Explains how to... Chapter 8 . Shared • Access the Sereniti Shared Drive (S: drive) Server Drives and Network Devices • Connect an external storage device to the Smart Home Server • Rename an external storage device • Access, monitor, format, repair and remove an external storage device • Connect a network printer to the Smart Home Server • Rename the printer Chapter 9.
1 INTRODUCTION Overview of the Manual TABLE 1-1 User Manual Chapters (Continued) This chapter... Explains how to... Chapter 13. Managing Your PC • Display an inventory of a PC’s hardware and software resources • Defragment a PC’s hard drive • Resolve connectivity problems Chapter 14.
U SING THE C OMMAND C ENTER ..... ...................... 2 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . .
2 USING THE COMMAND CENTER Tray Icon • A To Do List showing all outstanding alerts and the actions needed to resolve them . T. .R. .A. Y. . .I.C. .O. .N. . . . . . . . . . . . . . . . . . . . . . . . . . . . . When the Command Center is installed on a PC, it places an icon in the Windows system tray. The system tray is usually located at the bottom right of the screen. The appearance of the icon depends on whether or not the user is logged into the Command Center.
USING THE COMMAND CENTER Logging In and Out TABLE 2-1 Tray Icon Menu Options (Continued) Option What it does... About Displays the version of the Command Center software currently installed Sign Out/Sign In Signs you in and out of the Command Center. Signing in opens the Command Center and allows you to log in. Signing out logs you out of the Command Center but leaves the Command Center running. Exit Closes the Command Center . L. .O. .G. .G. .I N. . G. . .I.N. . .A. N. . D. . .O. .U. .T. . . .
2 2 USING THE COMMAND CENTER Logging In and Out When the Command Center is open and the Home page displayed, type a user name and password in the Username and Password fields (FIGURE 2-1). FIGURE 2-1 Note: 3 Login Fields The Username and Password fields appear at the bottom of every Command Center page. Users can log in and out from any page. Click LOGIN. A message pops up indicating you are being logged in.
USING THE COMMAND CENTER Logging In and Out FIGURE 2-3 Blocked Access Message 2 Type your user name and password in the User name and Password fields. 3 Click LOGIN. The browser now connects to the Internet and displays the browser's home page. LOGGING OUT Users can log out through the Command Center or through a browser.
2 2 USING THE COMMAND CENTER Change Login Accounts Click Go. When you are logged out, a Blocked Access message appears in the browser window. To log back in, enter your user name and password and click the LOGIN button. . C. .H. .A. .N. G. . E. . .L. O. . G. . I. N. . .A. .C. .C. O. . U. . N. .T. .S. . . . . . . . Sometimes it is necessary to change accounts and log in as a different user. To do this: 1 Click the CHANGE button.
USING THE COMMAND CENTER Launch Options 2 A dialog box pops up and prompts you for a user name and password (FIGURE 2-5). FIGURE 2-5 User Name/Password Dialog 3 Enter a user name and password in the Username and Password fields. 4 Click OK. The login account is immediately changed. Any parental controls associated with the new account now apply to you. . L. .A. .U. N. . C. .H. . .O. .P. T. .I.O. .N. .S. . . . . . . . . . . . . . . . . . . .
2 USING THE COMMAND CENTER Main Menu Note: To turn the Command Center off, so that it is not running at all, right-click the tray icon and select Exit. SOLUTION: How do I turn off auto launch? If you would rather not have the Command Center launch automatically every time you start your PC: 1. Go to the text Main Menu (see “Main Menu” below). 2. Click File. 3. Select Options. 4. Select Auto Launch Sereniti Command Center.
USING THE COMMAND CENTER Main Menu • Return to the Home page from any other Command Center page (the icon version has a Home option that does the same thing) • Auto launch Sereniti wireless. This auto launch feature is automatically turned on when you set a PC up to connect to the Smart Home Server wirelessly. You can turn this feature off by selecting it. You only need to do this when you connect to a different wireless network. • Auto launch the Command Center.
2 USING THE COMMAND CENTER Main Menu TABLE 2-2 Command Center Options Option What it does... My PC Helps manage the PC you are currently using. Lets you check its status, defragment its hard drive, set up restore points and repair connectivity problems. My Network Helps monitor the PCs in the network. Lets you check the status of their security programs and backups, set auto login and repair connectivity problems.
USING THE COMMAND CENTER Home Page . H. .O. .M. .E. . .P. A. .G. .E. . . . . . . . . . . . . . . . . . . . . . . . . . . . The Home page is the first page that appears after you log into the Command Center. You can return to the Home page from any Command Center page by clicking Home in the Main Menu. The Home page consists of a Network Map and a Dashboard. NETWORK MAP The Network Map shows all the PCs and other devices connected to your network.
2 USING THE COMMAND CENTER Home Page On or offline The appearance of the icon tells you if the device is online or offline. If the device is online, the icon appears in full color, as shown below: The green star only appears on PCs running the Command Center. It indicates the Command Center is up and connected to the Smart Home Server. If the PC is not connected to the Smart Home Server, a red star appears.
USING THE COMMAND CENTER Home Page Security and backup status FIGURE 2-8 Device Information Page (Wireless PC) If the device is a PC running the Command Center, the page warns you if the PC is experiencing security or backup problems (see FIGURE 2-8), and provides links to the Device Security and Backup Status pages so you can resolve them.
USING THE COMMAND CENTER 2 Home Page Pin to detach 1 2 3 4 5 FIGURE 2-9 Note: Dashboard The Dashboard is detachable. You can separate the Dashboard from the Command Center and pin it to the desktop so it can be accessed more easily. To do this, click the pin icon at the topright of the Dashboard (see FIGURE 2-9). To unpin it, click the pin icon a second time. TABLE 2-3 explains what each Dashboard option does. TABLE 2-3 Dashboard Options Option What it does...
USING THE COMMAND CENTER To Do List TABLE 2-3 Dashboard Options (Continued) Option What it does... 4 System Integrity Displays the Restore Point page, which lets you create new restore points and perform restore operations 5 Connectivity Displays an icon page that lets you repair connectivity problems and perform a new setup on the Smart Home Server and this PC . T. .O. . .D. O. . . L. .I .S. T. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USING THE COMMAND CENTER 2 2 To Do List Click the To Do icon in the Dashboard to display the To Do List (FIGURE 2-10). 1 FIGURE 2-10 2 3 4 5 To Do List UNDERSTANDING ALERTS The To Do List lists each outstanding alert in chronological order, starting with the most recent alert. Each alert consists of four fields of information and two action buttons. Fields The fields are explained in TABLE 2-4. TABLE 2-4 Alert Fields Field 1 Severity 2 Recommended Action What it means...
USING THE COMMAND CENTER To Do List 5 Buttons At the far right of each alert are two action buttons. • IGNORE If an alert does not represent a security threat or cannot be addressed, click IGNORE to mark it as ignored and remove it from the list. • DONE If the problem that caused an alert has been resolved, click DONE to mark the alert as resolved and remove it from the list. SOLUTION: When should I ignore an alert? Here is an example of an alert that can be ignored.
2 USING THE COMMAND CENTER To Do List 3 Click the device to display the Device Registration page (see Chapter 4, FIGURE 4-3). 4 In the Device Name field, replace UNKNOWN with a name of your choice. Use only letters, numbers, a hyphen (-) or an underscore (_). Do not use spaces. 5 In the Device Type field, select the type of device from the drop-down list. 6 In the Icon field, click CHANGE to open a pop-up window showing other available icons.
USING THE COMMAND CENTER To Do List Download and install new antivirus/antispyware definitions To be effective, antivirus and antispyware programs should be equipped with the latest definitions and signatures. Whenever the Smart Home Server detects a program lacking the latest definitions and signatures, it issues an alert. Most antivirus and antispyware programs put an icon in the Windows system tray that can be used to download and install the latest definitions and signatures.
2 USING THE COMMAND CENTER To Do List 26 | User Manual (v1.0.0.
CONNECTING PCS TO YOUR NETWORK 10 3 ..... ...................... . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . .
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Network Map Once the connection is established, the Smart Home Server detects the presence of the new PC and passes this information to the Command Center. By opening specific Command Center pages, you can monitor the PC’s security programs and backups, and open ports when required. Note: If you connect a PC that does not have the Command Center installed, the Smart Home Server treats it the same way it treats a non-PC device.
C O N N E C T I N G P C S T O YO U R N E T W O R K Device Information Page . D. .E. .V. I. C. .E. . .I .N. F. .O. .R. .M. .A. .T. I.O. .N. . .P. A. . G. . E. . . . . . . If you click the PC name or icon in the Network Map, the Device Information page displays (FIGURE 3-1). 1 2 3 FIGURE 3-1 Device Information Page This page shows provides basic device information, shows the current status of the device, and gives some basic connection details.
3 2 C O N N E C T I N G P C S T O YO U R N E T W O R K Device Information Page • Windows Workgroup Name The workgroup to which the PC belongs. The Smart Home Server and all PCs must be in the same workgroup to share folders and printers. To change the workgroup, click Start, right-click My Computer and select Properties. Click the Computer Name tab and then click the Change button. • User The user account currently logged in.
C O N N E C T I N G P C S T O YO U R N E T W O R K Device Information Page • Backup Indicates the status of the last backup using these symbols: = Last backup successful = Last backup unsuccessful If the last backup was unsuccessful, click Backup and then click the View Backup Status icon to display the Backup Status page. Locate the PC and position the mouse cursor on the icon. The cause of the failure will pop up (e.g., PC was offline when backup started).
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Device Management Page • Wireless Channel (wireless PCs only) The channel the radio transmitter in the Smart Home Server is using to broadcast. By default, it broadcasts on channel 6. • Wireless Mode (wireless PCs only) The wireless protocol. The Sereniti system is compatible with 802.11a, b or g. Most newer devices use 802.11g. • IP Address The IP address of the PC. This is assigned by the Smart Home Server, and is usually 192.168.50.
C O N N E C T I N G P C S T O YO U R N E T W O R K Device Management Page FIGURE 3-2 Device Management Page (Sereniti Enabled PCs) You can do the following from this page: • Display the Device Information page Click the name of any PC to display the Device Information page for that PC (FIGURE 3-1). • Display the Device Settings page Click the SETTINGS button to the right of any PC to display the Device Settings page (FIGURE 3-3) You can change the PC’s name, device type or icon from this page.
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Security Summary Page to represent security program problems (see page 30). Click the icon in the Security Summary column for any PC to display the Device Security page (Chapter 11, FIGURE 11-2). This page provides a closer look at the status of the PC’s personal firewall, antivirus and antispyware programs. See Chapter 11 for details.
C O N N E C T I N G P C S T O YO U R N E T W O R K Backup Status Page This page shows the status of the antivirus, antispyware and personal firewall programs running on each PC. It uses the same icons as the Device Information page (see page 30). If any PC has a problem, Click VIEW in the Details column to display the Device Security page for that PC. This page spells out the nature of the problem and provides links to help you solve it. See Chapter 11 for details.
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Backup Status Page 2 The date and time of the last backup attempt 3 The outcome of that attempt = Backup successful = Backup unsuccessful If the backup was unsuccessful, position the mouse cursor on the . A box will pop up and give the reason the backup failed.
C O N N E C T I N G P C S T O YO U R N E T W O R K Manage Firewalls Page . M. . A. .N. .A. .G. .E. . F. .I .R. E. . W. . A. . L. .L. S. . .P. .A. G. . E. . . . . . . . . An entry for the new PC appears in the Manage Firewalls page. Click Security and then click Network Firewall Settings to display this page (FIGURE 3-6).
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Set a PC to Auto Login is turned on. The user does not have to enter a user name and password. This is especially useful for young children. When you set up auto login, you have to enter a user account. The parental controls associated with the account are in effect for auto login, and apply to everyone who uses the PC.
C O N N E C T I N G P C S T O YO U R N E T W O R K Change A PC’s Name . C. .H. .A. .N. G. . E. . .A. . .P. C. . ’.S. . .N. A. . M. . E. . . . . . . . . . . . . . . All new PCs are identified by their internal computer name. You can change the name to something more easily recognizable. The new name replaces the old name wherever it appears in the Command Center. Note: Changing a PC’s name only changes the name that appears in the Command Center. The PC’s internal computer name remains the same.
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Change A PC’s Icon . C. .H. .A. .N. G. . E. . .A. . .P. C. . ’.S. . .I .C. O. . N. . . . . . . . . . . . . . . . New PCs are always assigned an icon that depicts a desktop PC. You can change the icon to a laptop, a PC with flat panel display, or a tower PC. The new icon replaces the old icon wherever it appears in the Command Center.
C O N N E C T I N G P C S T O YO U R N E T W O R K Connect the PC to Another Wireless Network To turn the Sereniti wireless agent off: 1 Go to the text Main Menu (see Chapter 2 for an explanation of the two Main Menus). 2 Click File. 3 Select Options. 4 Select Auto Launch Sereniti wireless. This option was turned on when the PC was configured for wireless. Selecting it now turns it off. When you return home and want to reconnect to you Smart Home Server, repeat the procedure above.
3 C O N N E C T I N G P C S T O YO U R N E T W O R K Connect the PC to Another Wireless Network 42 | User Manual (v1.0.0.
C ONNECTING N ON -PC D EVICES TO Y OUR N ETWORK 4 ..... ...................... . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Register a non-PC device • Set a non-PC device to auto login • Open firewall ports for non-PC devices . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Many types of non-PC devices can be connected to your Smart Home Network.
4 C O N N E C T I N G N O N - P C D E V I C E S T O YO U R N E T W O R K Overview NETWORK MAP Log into the Command Center. The non-PC device you just connected appears on the Home page in the Network Map. The entry for the device appears as an unknown device icon. The name of the device is also UNKNOWN, and the status is simply “online.
C O N N E C T I N G N O N - P C D E V I C E S T O YO U R N E T W O R K Register a Device Manage Firewalls page To display the Manage Firewalls page, click Security and then click the Network Firewall Settings icon (FIGURE 4-2). FIGURE 4-2 Manage Firewalls Page (Unknown Device) . R. .E. .G. .I S. . T. .E. R. . . A. . .D. .E. V. .I.C. .E. . . . . . . . . . . . . . . . . To give the device a name and icon so that you can more easily identify it in the Command Center, you have to register it.
4 C O N N E C T I N G N O N - P C D E V I C E S T O YO U R N E T W O R K Set a Device to Auto login 2 In the Device Name field, replace UNKNOWN with a name of your choosing. Use only letters, numbers, a hyphen (-) or an underscore (_). Do not use spaces. 3 In the Device Type field, select the type of device from the drop-down list. 4 In the Icon field, click CHANGE to open a pop-up window showing other available icons.
C O N N E C T I N G N O N - P C D E V I C E S T O YO U R N E T W O R K Open Ports for a Device To set a device to auto login, follow the steps below: 1 Click My Network and then click the Device Auto Login to display the Auto Login page (FIGURE 4-4). It shows each device. FIGURE 4-4 Auto Login Page 2 Locate the device. 3 Select Non-PC Device or a user account from the drop-down list in the Auto Login Account field. All restrictions associated with the account will apply to the device.
4 C O N N E C T I N G N O N - P C D E V I C E S T O YO U R N E T W O R K Open Ports for a Device There are three ways to open firewall ports: • Enable Universal Plug and Play (UPnP) devices that support the UPnP protocol. This works for • Select a port forwarding rule Port forwarding rules open firewall ports. The Command Center provides system defined rules for many popular devices and applications.
U SER A CCOUNTS ..... ...................... 5 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Create privileged and non-privileged user accounts • View a list of existing user accounts • Modify the details of a user account • Delete a user account • Set up user notifications . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 USER ACCOUNTS Types of Accounts • Privileged accounts • Non-privileged accounts PRIVILEGED ACCOUNTS Privileged accounts can log into the Command Center and perform all administrative functions.
USER ACCOUNTS User Name and Password Guidelines USER NAME AND PASSWORD GUIDELINES ........................................... User accounts specify the user name and password the user must enter to log in. When creating user names and passwords, there are certain guidelines you must follow. If you do not follow these guidelines, the Command Center will reject the account and prompt you to enter the user name or password again.
5 USER ACCOUNTS Create a User Account Valid characters User names can contain between 3 and 30 characters. All the following characters are valid: • a-z (uppercase letters are converted to lowercase) • 0-9 • Period (.) • Hyphen (-) • Underscore (_) Spaces are NOT permitted. User names are NOT case-sensitive. "John.Adams" is treated the same as "john.adams." PASSWORD GUIDELINES Passwords do NOT have to be unique across the entire Sereniti system.
USER ACCOUNTS Create a User Account 1 Click Users and then click the Add User icon to display the Add User page (FIGURE 5-1). 1 2 3 FIGURE 5-1 Add User Page 2 Go to User Detail 1 and type a name in the User Name field. This is the name the user enters to log into your network. 3 Type a password in the Password field. This is the password the user enters to be authenticated. Note: The Command Center will reject user names and passwords that are not formulated correctly.
5 USER ACCOUNTS View a List of Existing Accounts Note: 6 For an explanation of the types of user accounts, see “Types of Accounts” above. Go to Parental Controls 2 and select the appropriate content filter for the user. Your choices are: • Child (under 12) • Young teen (ages 13-15) • Mature teen (ages 16-17) • Adult (no restrictions) Note: For help in selecting a content filter, See Chapter 6, TABLE 6-5 for a more detailed description of the contents filters.
USER ACCOUNTS Modify a User Account 2 The Users List appears (FIGURE 5-2). Accounts that have a check mark in the Privileged column are privileged accounts. Privileged accounts FIGURE 5-2 Users List . M. . O. .D. .I.F. Y. . .A. . .U. .S. E. .R. . .A. C. . C. .O. .U. .N. .T. . . . . . . . . You can change any of the details in a user account except the user name. To change a user name, you have to delete the account and create a new one.
5 2 USER ACCOUNTS Modify a User Account Locate the user account and click the user's name or click EDIT in the Action column to display the User Settings page (FIGURE 5-3). FIGURE 5-3 3 User Settings Page All new user accounts are automatically assigned this icon: This icon appears to the left of the account in the Users List. To change the icon: 4 a In the Image field, click EDIT to display a selection of other icons. b Click the radio button under the icon you want to select it.
USER ACCOUNTS Modify a User Account Note: 5 To change the user’s privileged status, select or unselect the check box in the Is this a Privileged User? field. Selecting the check box gives the user privileged status and unselecting it removes privileged status. You cannot change the privileged status on your own account. Note: 6 For an explanation of privileged accounts, see “Types of Accounts” above. To change the content filter: a Locate the Content Filter Bar Graph and click EDIT.
5 USER ACCOUNTS Delete a User Account . D. .E. .L. E. .T. .E. .A. . .U. .S. E. .R. . .A. .C. C. . O. . U. .N. .T. . . . . . . . . User accounts that are no longer needed should be deleted. You cannot delete a user account that is currently logged in. To delete a user account, follow the steps below. 1 Click Users and then click the Users List icon to display the Users List (FIGURE 5-2). 2 Locate the user and click DELETE in the Action column.
USER ACCOUNTS Set Up User Notifications 1 Click Users and then click the Setup Notifications icon to display the Notifications page (FIGURE 5-4). FIGURE 5-4 2 Notifications Page In the Email Notification field, enter up to three email addresses in the standard myname@myaddress.com format. Sereniti will send an email to each address when special situations arise. 3 In the Telephone Notification field, enter up to three telephone numbers (including area code).
5 USER ACCOUNTS Set Up User Notifications 60 | User Manual (v1.0.0.
P ARENTAL C ONTROLS ..... ...................... 6 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Choose a content filter to assign to a user • Create Allowed and Restricted Sites Lists • Set a user’s time filter • Create a time filter override • Unblock a web site . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 PARENTAL CONTROLS Choose a Content Filter . C. .H. .O. .O. .S. E. . .A. . .C. O. . N. . T. .E. N. . T. . .F. I. L. .T. E. .R. . . . . . . Once the Smart Home Networking Service is installed, no one is permitted to access the Internet without a user account. When you create the user account, you have to assign it a content filter. The content filter determines the sites the user can visit and the hours the user can access the Internet. AVAILABLE FILTERS There are four content filters to choose from.
PARENTAL CONTROLS Choose a Content Filter TABLE 6-5 Content Filters Filter Intended For Does this Child Children under 12 • Only allows access to sites known to be safe for children • Blocks Internet access at all times (you must modify the time filter to allow access) Young Teen Children 13-15 • Allows access to much of the Internet, but blocks much inappropriate content, including sites dealing with: • Abortion • Pornography • Alcohol • Sexual advice • Criminal skills • Sexual orientation
6 PARENTAL CONTROLS Create Allowed and Restricted Sites Lists CREATE ALLOWED AND RESTRICTED SITES LISTS ...........................................
PARENTAL CONTROLS Set a User’s Time Filter 1 2 FIGURE 6-2 Content Filter Settings Page 3 Go to the Restrict these sites 1 or Allow these sites 2 panels and enter the URLs. Enter one URL per line. (To remove a URL, select it and delete it). 4 When you are finished entering URLs, click SUBMIT. You are taken to the User Settings page for this user. Note: If a user has made a request to unblock a web site, a third panel is shown with the request in it.
6 PARENTAL CONTROLS Set a User’s Time Filter – called the time filter – and customize it to suit you and your user’s needs. To set a user’s time filter, follow the steps below: 1 Click Users or Security and then click the Parental Controls icon to display the Parental Controls page (FIGURE 6-1). 2 Locate the user, and then click EDIT to the right of the Time Filter Bar Graph to display the Time Filter Settings page (FIGURE 6-3). This page is a grid showing all the hours of the week.
PARENTAL CONTROLS Create a Time Filter Override 3 To block or unblock a period of time: a Go to the Start and Stop fields (FIGURE 6-4) under the weekly time grid and select a period of time by entering start and stop dates and times. FIGURE 6-4 4 Start and Stop Fields and Time Filter Override b Click BLOCK to block Internet access during the selected time period, or click ALLOW to allow access. c Repeat Steps a – b until the time grid is what you want. Click DONE.
6 PARENTAL CONTROLS Unblock a Site 2 Locate the user requesting the override and click EDIT to the right of the Time Filter Bar Graph. The Time Filter Settings page displays (FIGURE 6-3). 3 Go to the Timer field at the bottom of the page (see FIGURE 6-4) and select a period of time from the drop-down list. You can select from 30 minutes to 24 hours. 4 Click DONE. You are taken to the User Settings page for the user you selected.
PARENTAL CONTROLS Unblock a Site The user has two choices: • Enter a different user name and password and click Change User. This only works if the user knows a user name and password with a less restrictive content filter. • Click Request to submit a request to unblock the site. The request is emailed to the addresses you entered on the Notifications page (see Chapter 5). The user has to wait until the request is granted.
6 PARENTAL CONTROLS Unblock a Site 4 To disallow the request, select the URL and click Block 3 . This moves the URL to the Restricted Sites List. Only adult users can now access this site. 5 Click SUBMIT. Note: The Unblock Requests List only shows when there are outstanding requests. When all requests have been cleared – either allowed or blocked – the List is removed.
B ACKUP AND R ESTORE ..... ...................... 7 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Set the backup schedule • Select folders for backup • Track the status of scheduled backups • Perform an unscheduled backup • View the contents of the most recent backup • Restore files and folders • Clean up old backups • Open ports for backups . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . .
7 BACKUP AND RESTORE Overview you and your family could lose valuable information that cannot be easily replaced. For these and other reasons, it is critically important that you back up your essential files onto an external device on a regular basis. Copying the files to another folder on the same PC can prevent some information loss, but it cannot ensure that your files are protected in the event of hard disk or other catastrophic failure.
BACKUP AND RESTORE How Backups are Stored need to select the specific folder where the email is stored using the Command Center’s select additional folders feature (see “Select Folders for Backup” below) Desktop The Desktop folder stores all files, folders and icons found on the desktop (which is actually the c:\Documents and Settings\\Desktop directory).
7 BACKUP AND RESTORE How Backups are Stored • The first time a folder is backed up, it is copied in its entirety to the Smart Home Server, so that one copy of each file is stored. • After that, the individual files in the folder are only copied to the Smart Home Server when they change. If they do not change, the most recent version of the file is moved from the previous backup to the current backup. • The Smart Home Server can store up to eight versions of a file.
BACKUP AND RESTORE How Backups are Stored Backup: Nov. 1 Ver. 1 English Projects Ver. 1 History Backup: Nov. 2 Ver. 2 English Projects Ver. 2 Ver. 1 History Science Ver. 1 Spanish The Nov. 2 backup contains the new versions of the English and History files and the old versions of the Science and Spanish files. The Nov.
7 BACKUP AND RESTORE How Backups are Stored Backup: Nov. 1 Ver. 1 English Projects Ver. 1 History Backup: Nov. 2 Projects Ver. 2 Ver. 1 History Backup: Nov. 3 Ver. 2 English Spanish Projects Ver. 3 History Ver. 1 Science Ver. 2 Spanish The Nov. 3 backup contains the new versions of the History and Spanish files and the old versions of the English and Science files. The versions that did not change were moved from the previous backup.
BACKUP AND RESTORE Set the Backup Schedule . S. .E. .T. .T. .H. E. . .B. .A. .C. K. . U. .P. . .S. C. . H. .E. .D. .U. L. .E. . . . . . By default, the Smart Home Networking Service automatically backs up each PC running the Command Center at 3 am every morning. The only requirements are that the PCs are turned on and connected to the network at the time of backup. TIME AND FREQUENCY You can change the backup time and frequency for any PC from the PC you are currently using.
7 BACKUP AND RESTORE Set the Backup Schedule FIGURE 7-1 2 Backup Status Page Locate the PC you want to schedule and click EDIT to display the Backup Settings page (FIGURE 7-2). 1 2 3 FIGURE 7-2 Tip: Backup Settings Page If you are backing up the PC you are using, you can click Backup and then click the Edit Backup Settings icon to go directly to the Backup Settings page. 78 | User Manual (v1.0.0.
BACKUP AND RESTORE Select Folders for Backup 3 In the Backup Schedule field 1 , go to the first drop-down list and select the hour of the day. 4 Go to the second drop-down list and select AM or PM. 5 Go to the third drop-down list and select the frequency. Your choices are once a day, once every three days or once a week. 6 Click SUBMIT. You are returned to the Backup Status page. The time and frequency you entered are reflected in the entry in the Next Backup Scheduled field. . S. .E. .L. E. .C.
7 Tip: BACKUP AND RESTORE Select Folders for Backup If you are backing up the PC you are using, you can click Backup and then click the Edit Backup Settings icon to go directly to the Backup Settings page. 3 Go to Common Folders 2 and uncheck any folders you do not want to back up. Leave those to be backed up checked. 4 Click SUBMIT. You are returned to the Backup Status page.
BACKUP AND RESTORE Track the Status of Scheduled Backups • To open a folder so that you can select a subfolder, doubleclick the folder. • To select a single folder, click it once. • To select multiple folders, hold down the [CTRL] key and click each folder once, or hold down the [SHIFT] key and select two folders. Those two folders and all folders in between are selected. Note: 5 To unselect all files selected in the left pane, click Clear Selection.
7 BACKUP AND RESTORE Perform an Unscheduled Backup The Smart Home Networking Service issues an alert whenever a PC has not been backed up for seven straight times.
BACKUP AND RESTORE View the Contents of the Most Recent Backup You can back up any PC in your network from the PC you are currently using. Just make sure the PC you are backing up is turned on and connected to the network. To perform an unscheduled backup, follow the steps below: 1 Click Backup and then click the View Backup Status icon to display the Backup Status page (FIGURE 7-1). 2 Locate the PC to be backed up and click BACKUP.
7 BACKUP AND RESTORE View the Contents of the Most Recent Backup 1 Click Backup and then click the View Backup Status icon to display the Backup Status page (FIGURE 7-1). 2 Locate the PC and click VIEW to display a Backed Up Folders window (FIGURE 7-4). FIGURE 7-4 Backed Up Folders Window UNDERSTANDING THE DISPLAY The following is a close-up of the display in FIGURE 7-4. All backups look like this when first viewed.
BACKUP AND RESTORE Restore Files and Folders Only the C: drive was backed up. To display the folders that were backed up from the C: drive, double-click C:. This is what the display now looks like: Four folders were backed up from the C: drive. To display the contents of one of these folders, double-click the folder icon or name. This is what the display now looks like if the Taxes folder is double-clicked. All backups adhere to this format.
7 BACKUP AND RESTORE Restore Files and Folders RESTORE ALL FILES AND FOLDERS IN THE MOST RECENT BACKUP You can restore all the folders in the most recent backup. This restores all subfolders and files as well. To do this, follow the steps below: 1 Click Backup and then click the Restore Backed Up Files icon to display the Restore page (FIGURE 7-5). FIGURE 7-5 Restore Page 2 In the Restore Files/Folders From field, select a PC from the dropdown list.
BACKUP AND RESTORE Restore Files and Folders 6 Click OK. The Restore starts. While the restore operation is taking place, you cannot perform a back up or clean up backed up files on the Smart Home Server. RESTORE SPECIFIC FILES AND FOLDERS IN THE MOST RECENT BACKUP You can restore specific files and folders in the most recent backup. Restoring a folder restores all the subfolders and files in it.
7 4 BACKUP AND RESTORE Restore Files and Folders Click CHOOSE to display a Select Folders for Restore window (FIGURE 7-6). The most recent backup is shown in the left pane. FIGURE 7-6 5 Select a file or folder from the most recent backup and click the arrow button between the two panes to copy it to the right pane. Repeat until all files and folders to be restored are in the right pane.
BACKUP AND RESTORE Restore Files and Folders • If you clicked Original Location, the files and folders are restored to the location from which they were backed up. If they were originally backed up from another PC, make sure the same location exists on your PC. • If you clicked Select Location, a CHOOSE button appears. Click it to display a browse window and select the location to put the restored files and folders. The location is displayed to the right of the CHOOSE button on the Restore page.
7 BACKUP AND RESTORE Clean Up Old Backups Note: 7 For help in expanding old backups and locating specific files and folders, see “View the Contents of the Most Recent Backup” above. To remove a file or folder from the right pane, click it to select it and click the Clear button between the two panes. Go to the Destination field and select a location on your PC’s hard drive to put the restored files and folders. Click Original Location or Select Location.
BACKUP AND RESTORE Clean Up Old Backups of space used by the S: drive, click My Network and then click the View Smart Home Server Status icon to display the Smart Home Server Status page (see Chapter 12, FIGURE 12-1). MONITOR DISK USAGE To obtain a snapshot of the amount of space currently used by backups, and the amount of space available, follow the steps below: 1 Click Backup and then click the View Backup Disk Usage icon to display the Backup Disk Usage page (FIGURE 7-7).
7 BACKUP AND RESTORE Clean Up Old Backups Show totals FIGURE 7-8 Backup Disk Usage Page (Folders) CLEAN UP UNNEEDED FOLDERS If the hard disk on the Smart Home Server does not have enough space to store the next backup, the backup will not take place. In such a situation, you need to "clean up" the hard disk by removing enough old folders to create space for future backups. You can only remove folders, not individual files.
BACKUP AND RESTORE Clean Up Old Backups FIGURE 7-9 Backup Cleanup Page 2 Locate the PC whose backed up folders you want to clean up. 3 To clean up all the backed up folders for this PC, click the check box in the Remove all Backed Up Data for this Device column. 4 To clean up specific backed up folders, click SELECT in the Cleanup Selected Backed Up Data column. This displays the Backup Cleanup Details page (FIGURE 7-10).
7 5 BACKUP AND RESTORE Open Ports for Backups On the Backup Cleanup Details page: a Decide if you want to remove any common folders. If you do, go to Common Folders 1 and click one of the two check boxes next to the folders you want to remove. For each folder, you have two choices: • Click Remove Old File Versions Only to remove existing backups of this folder, but continue to include the folder in future backups.
BACKUP AND RESTORE Open Ports for Backups Note: Do not confuse opening ports in a personal firewall running on a PC with creating a port forwarding rule to open ports in the network firewall in the Smart Home Server. These are two different firewalls.
7 BACKUP AND RESTORE Open Ports for Backups 96 | User Manual (v1.0.0.
8 S HARED S ERVER D RIVES AND N ETWORK D EVICES ..... ...................... . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Access the Sereniti Shared Drive (S: drive) • Connect an external storage device to the Smart Home Server • Rename an external storage device • Access, monitor, format, repair and remove an external storage device • Connect a network printer to the Smart Home Server • Rename the printer . O. .V. .E. R. . V.
8 SHARED SERVER DRIVES AND NETWORK DEVICES Overview You can use the S: drive as you would any other disk drive on your PC. Error: System Failed to Map to S: Drive on If you already have an S: drive on your PC, an Alert Box will pop up when you log into the Command Center and tell you that the system failed to map the Sereniti Shared Drive to the S: drive. To allow the system to map the Sereniti Shared Drive to the S: drive, you have to remap your existing S: drive to another letter.
SHARED SERVER DRIVES AND NETWORK DEVICES Use the Sereniti Shared Drive . U. .S. .E. . T. .H. .E. . S. .E. .R. E. . N. .I.T. I. . S. .H. .A. .R. E. .D. . .D. .R. I. V. E The hard disk on the Smart Home Server is divided into two parts: • Backups • Sereniti Shared Drive (S: drive) The backups are not a drive and are not accessible through the Windows or Internet Explorers. You have to use the Command Center to view and restore backup files. See Chapter 7 for details.
8 5 SHARED SERVER DRIVES AND NETWORK DEVICES External Storage Devices Click the drop-down list in the Address field and look for this entry: . E. .X. .T.E. .R. .N. A. . L. . .S. T. .O. .R. .A. .G. .E. .D. .E. .V. I. C. .E. .S. . . . You can connect up to two external storage devices to the USB ports on the back of the Smart Home Server. Two popular types of storage devices are hard drives and flash drives.
SHARED SERVER DRIVES AND NETWORK DEVICES External Storage Devices just connected is shown – if it is the first device connected, it is named EXT_HDD_1 (the second is named EXT_HDD_2). FIGURE 8-1 Attached USB Devices Page RENAME THE DEVICE To give the device a more easily recognizable name: 1 Type a new name in the Name field. 2 Click SAVE. MONITOR DISK USAGE To keep track of the amount of space available on an external storage device, follow the steps below: 1 Log into the Command Center.
8 SHARED SERVER DRIVES AND NETWORK DEVICES External Storage Devices VIEW THE CONTENTS OF THE DEVICE USING THE COMMAND CENTER To use the Command Center to view the files and folders stored on the device, follow the steps below: 1 Log into the Command Center. 2 Click Sharing and then click the Setup External Hard Drive icon to display the Attached USB Devices page (FIGURE 8-1). 3 Click VIEW. The files and folders in the drive are shown in an Internet Explorer window.
SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers REFORMAT A HARD DRIVE To reformat a hard drive, follow the steps below: WARNING: Reformatting a hard drive erases all files and folders. 1 Log into the Command Center. 2 Click Sharing and then click the Setup External Hard Drive icon to display the Attached USB Devices page (FIGURE 8-1). 3 Click FORMAT. A message pops up and warns you that all data on the disk will be erased if you proceed with the format operation.
8 SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers WARNING: Do not connect a multi-function printer to the Smart Home Server. A multi-function printer is a printer that also scans, faxes and copies. These printers will not work because they require two way communication with the Internet.
SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers 3 Click File and select Add Printer. This launches the Add Printer wizard (FIGURE 8-3). FIGURE 8-3 4 Add Printer Wizard (1) Read the text on the opening Wizard screen and click Next to display the next Wizard window (FIGURE 8-4).
8 SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers Network printer FIGURE 8-4 5 Add Printer Wizard (2) You have to indicate the type of printer. Select Network Printer (not local) and click Next to display the next Wizard screen (FIGURE 8-5). Browse for a printer FIGURE 8-5 Add Printer Wizard (3) 106 | User Manual (v1.0.0.
SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers 6 You now need to identify the printer. Select Browse for a printer and click Next to display the next Wizard window (FIGURE 8-6). SERENITISHS FIGURE 8-6 Add Printer Wizard (4) 7 This Wizard window shows all available printers. Locate the Smart Home Server’s workgroup (WORKGROUP if you did not change the default) and look for SERENITISHS. 8 Double-click SERENITISHS to display the printer you just connected.
8 SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers FIGURE 8-7 10 Add Printer Wizard (5) It this is the printer you will be using most of the time, click Yes. Otherwise, click No. Then click Next to display the final Wizard window (FIGURE 8-8). FIGURE 8-8 Add Printer Wizard (6) 108 | User Manual (v1.0.0.
SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers 11 This window shows the printer settings. If they are acceptable, click Finish to close the wizard. You can now select this printer from any application and print to it. CHANGE THE PRINTER’S NAME The Command Center identifies any printers connected to the Smart Home Server by vendor and model. You can change this to a more easily recognizable name, such as “upstairs” or “photos.
8 SHARED SERVER DRIVES AND NETWORK DEVICES Network Printers 110 | User Manual (v1.0.0.
9 F OLDER AND P RINTER S HARING ..... ...................... . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Create and access shared folders • Create and print to shared printers . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . You can use the Command Center to turn folders and printers into shared folders and printers, so that other members of your household can make use of them.
9 FOLDER AND PRINTER SHARING Overview Printer sharing is especially useful if you have more users than printers, or if you have different kinds of printers – for example, a laser printer and a photo quality inkjet printer – and want users to be able to print to both. Tip: Before sharing a printer, consider connecting it directly to the Smart Home Server and making it a network printer. This allows all users to print to it at any time. See Chapter 8 for instructions.
FOLDER AND PRINTER SHARING Folder Sharing 3 Click SUBMIT. Change the PC’s workgroup To change a PC’s workgroup: 1 Click Start on the Windows taskbar, right-click My Computer and select Properties. The System Properties window appears. 2 Click the Computer Name tab. The workgroup name is shown in the middle of the window. 3 To change the workgroup name, click Change, enter a new workgroup in the Workgroup field, and click OK twice to save the new workgroup and close the System Properties window.
9 FOLDER AND PRINTER SHARING Folder Sharing FIGURE 9-1 2 Click Share to launch the Folder Sharing Wizard (FIGURE 9-2). FIGURE 9-2 3 Folder Sharing Page Folder Sharing Wizard (1) Type the complete path to the shared folder in the first field of the opening Wizard screen, or click Browse, find the folder and select it. 114 | User Manual (v1.0.0.
FOLDER AND PRINTER SHARING Folder Sharing 4 The folder name is automatically copied into the second field. This is the share name users will look for when accessing the folder. You can leave it or replace it with another, more recognizable name. 5 Click Next. The next page of the Wizard shows the path and share name you just entered (FIGURE 9-3). FIGURE 9-3 6 Folder Sharing Wizard (2) If you want to share additional files, click SHARE MORE to return to the first Wizard screen.
9 FOLDER AND PRINTER SHARING Folder Sharing 2 Locate the PC on which the folder is saved, and click the folder to select it. 3 Click Unshare. A box pops up and tells you the folder is unshared. 4 Click OK. The shared file no longer is shown on the Folder Sharing page. ACCESS A SHARED FOLDER FROM THE COMMAND CENTER Users running the Command Center can access a shared file without leaving the Command Center.
FOLDER AND PRINTER SHARING Printer Sharing . P. .R. .I .N. T. .E. .R. . S. .H. .A. .R. I. N. . G. . . . . . . . . . . . . . . . . . . . Sharing a printer with other users is a two step process. First, you have to make the printer a shared printer. This can only be done from the PC to which the printer is connected. Then, you have to connect the other PCs that will be using the printer to the printer. This has to be done from the various PCs.
9 FOLDER AND PRINTER SHARING Printer Sharing FIGURE 9-4 2 Printer Sharing Page Click Share to launch the Printer Sharing Wizard (FIGURE 9-5). FIGURE 9-5 Printer Sharing Wizard (1) 118 | User Manual (v1.0.0.
FOLDER AND PRINTER SHARING Printer Sharing 3 The Wizard will help you create a shared printer. Click Next to display a Wizard screen showing the printers available to share. FIGURE 9-6 Printer Sharing Wizard (2) 4 Click a printer to select it. The name of the printer is copied to the Printer Name field. This is the shared printer name users will look for to print to it. You can leave it or replace it with another, more recognizable name. 5 Click Next.
9 6 FOLDER AND PRINTER SHARING Printer Sharing If you want to share additional printers, click SHARE MORE to return to the first Wizard screen. Otherwise, click FINISH. You are returned to the Printer Sharing page. The shared printer you just created is shown next to the PC to which it is connected. CONNECT A PC TO A SHARED PRINTER To print to a shared printer, you first have to connect the user’s PC to the printer.
P ORT F ORWARDING ..... ...................... 10 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Enable Universal Plug and Play (UPnP) • Select a system defined port forwarding rule • Create a user defined port forwarding rule • Delete a port forwarding rule . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Smart Home Server creates a firewall between your network and the Internet.
10 PORT FORWARDING Enable Universal Plug and Play Perhaps the most well known port is port 80, the default port for the HTTP protocol (the basis for all Internet traffic). Whenever you visit a web site, your browser is connecting to the web site through port 80. PORT FORWARDING Some programs and devices have to receive incoming traffic from the Internet in order to work.
PORT FORWARDING Enable Universal Plug and Play 1 Click Security and then click the Network Firewall Settings icon to display the Manage Firewalls page (FIGURE 10-1). It shows each PC in your network and the port forwarding rules in effect. FIGURE 10-1 2 Manage Firewalls Page Locate the device that needs the open ports and click EDIT to display the Firewall Settings page (FIGURE 10-2). 1 2 3 FIGURE 10-2 3 Firewall Settings Page Click the Enable UPnP check box 1 .
10 4 PORT FORWARDING Select a System Defined Rule Click SUBMIT. You are returned to the Manage Firewalls page. . S. .E. .L. E. .C. .T. .A. . .S. .Y. S. .T. .E. M. . . D. .E. .F. I. N. .E. .D. . R. . U. .L. E To select a system defined port forwarding rule, follow the steps below: 1 Click Security and then click the Network Firewall Settings icon to display the Manage Firewalls page (FIGURE 10-1).
PORT FORWARDING Create a User Defined Rule Note: 5 To select two or more rules in the same list, select them one at a time. Select one rule and click SUBMIT. Return to this page and repeat as often as necessary. Click SUBMIT. You are returned to the Firewall Settings page. The rule you selected is displayed, along with the numbers of the ports that have been opened. . C. .R. .E. A. . T. .E. . A. . . U. .S. .E. R. . .D. .E. .F. I.N. .E. .D. . R. . U. .L. .E. .
10 PORT FORWARDING Delete a rule Note: 6 In the Relocate Port field, type a number only if you want to redirect incoming traffic to a different port on a PC. This field is optional and is rarely used in home networks. Note: 7 Refer to the documentation that comes with the program or device, or contact their support personnel, to determine which ports have to be opened. If this rule is opening a single port, all traffic on that port will be redirected to the relocate port.
PORT FORWARDING Delete a rule discover you subsequently need it, you can select it again. If you delete a user defined rule you later need, you have to re-create it. To delete a port forwarding rule, follow the steps below: 1 Click Security and then click the Network Firewall Settings icon to display the Manage Firewalls page (FIGURE 10-1). 2 Locate the device for which the rule was written and click EDIT to display the Firewall Settings page (FIGURE 10-2).
10 PORT FORWARDING Delete a rule 128 | User Manual (v1.0.0.
11 M ONITORING N ETWORK S ECURITY ..... ...................... . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Identify and evaluate the severity of any problems with the security programs running on any of your network PCs • Take action to resolve the problems • Use the To Do List to identify and resolve problems . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11 MONITORING NETWORK SECURITY Check the Security Summary Page The Serenity Security Suite, which is provided free of charge with the Smart Home Networking Service, contains these three programs, as well as a pop-up blocker. To install any of the programs in the suite, click Security and then click the Install Security Suite icon. CHECK THE SECURITY SUMMARY PAGE ...........................................
MONITORING NETWORK SECURITY Understanding the Security Summary Page UNDERSTANDING THE SECURITY SUMMARY PAGE ........................................... For each security program, the Security Summary page tells you if there are any problems. If there are, it indicates the seriousness of the problem, using the icons shown below: No problems. No action is required on your part. Minor problem.
11 MONITORING NETWORK SECURITY Resolving a Problem . R. .E. .S. O. . L. .V. .I N. . G. . .A. . .P. .R. O. . B. .L. .E. M. . . . . . . . . . . . . If any PC has a security problem, click VIEW to display the Device Security page (FIGURE 11-2). 1 2 FIGURE 11-2 Device Security Page You can display the Device Security page for the PC you are currently using by clicking Security and then clicking the My PC icon, or directly from the Dashboard by clicking Security.
MONITORING NETWORK SECURITY Using the To Do List HOW TO RESOLVE A PROBLEM In the example in FIGURE 11-2, the PC shown has two problems: 1 No antivirus scan has been performed recently and 2 The personal firewall program is currently disabled. To resolve either problem click the appropriate icon. The system will either resolve the problem for you, or provide information explaining how to resolve it. . U. .S. .I .N. G. . . T. .H. .E. . T. .O. . .D. O. . . L. .I.S. T. . . . . . . . . . . . . .
11 MONITORING NETWORK SECURITY Using the To Do List 134 | User Manual (v1.0.0.
12 M ANAGING THE S MART H OME S ERVER ..... ...................... . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Check the Smart Home Server’s wired and wireless settings • Change the wireless channel • Monitor hard disk usage on the Smart Home Server • Change the Smart Home Server’s time zone and workgroup • Manage external storage drives • Rename network printers . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . .
12 MANAGING THE SMART HOME SERVER Check the Wired Settings FIGURE 12-1 Smart Home Server Status Page This page shows the Smart Home Server’s name (SerenitiSHS) and the version of the software running on the Smart Home Server. It also shows its two IP and MAC addresses. The reason the Smart Home Server has two such addresses is because it connects to both the Internet and your home network.
MANAGING THE SMART HOME SERVER Check the Wireless Settings LAN IP AND MAC ADDRESSES The IP and MAC addresses of the home network connection are referred to as the LAN (Local Area Network) addresses. The Ethernet ports on the back of the Smart Home Server labeled 1 - 4 are the LAN ports. These are the ports that connect PCs and other devices to the Smart Home Server. These ports have a single IP and MAC address. The IP address is set to 192.168.50.1.
MANAGING THE SMART HOME SERVER 12 Check the Wireless Settings 1 2 Change channel FIGURE 12-2 1 Wireless Settings Page WIRELESS SETTINGS The Wireless Settings page shows the following settings: SSID Your network's Service Set Identifier. The SSID is a string of characters that identifies your network. Wireless devices use this identifier to connect to your network. Channel The channel the radio transmitter is using to broadcast its wireless signal.
MANAGING THE SMART HOME SERVER Change the Wireless Channel WEP Key (HEX) The hexadecimal version of the WEP key. Some older wireless devices can only accept the hexadecimal version of the WEP key. If you are configuring such a device, enter the hexadecimal value shown. 2 ATTACHED WIRELESS DEVICES The Wireless Settings page also shows each wireless device currently connected to your network. For each device, it shows: Connection speed 54 Mbps is the maximum wireless connection speed.
12 MANAGING THE SMART HOME SERVER Monitor Disk Usage also broadcasting on channel 6 – you may want to consider changing channels to see if this helps. To change the channel the Smart Home Server is broadcasting on, follow the steps below: 1 Click My Network and then click the Wireless Settings icon to display the Wireless Settings page (FIGURE 12-2). 2 Go to the Current Wireless Channel field and select a new channel from the drop-down list. 3 Click SUBMIT. . M. . O. .N. .I.T. O. . R. . .D. .I.S.
MANAGING THE SMART HOME SERVER Change the Time Zone and Workgroup CHANGE THE TIME ZONE AND WORKGROUP ........................................... When the Smart Home Server was initially set up, its internal clock detected the time zone and it was assigned to the workgroup called “WORKGROUP.
12 3 MANAGING THE SMART HOME SERVER Manage an External Storage Device Click SUBMIT. MANAGE AN EXTERNAL STORAGE DEVICE ........................................... You can connect up to two external storage devices (hard drives, flash drives, etc.) to the USB ports on the back of the Smart Home Server. Once they are connected, all network users can access them. The external drives can be viewed and managed from the Attached USB Devices page.
MANAGING THE SMART HOME SERVER Rename Network Printers 3 The hard drives are initially named “EXT_HDD_1” and “EXT_HDD_2.” To change either name, type a new name in the Name field and click SAVE. 4 To view the contents of a drive, click VIEW. The files and folders stored on the drive are displayed in the Windows Explorer. 5 To fix a drive with formatting problems, click REPAIR. This attempts to repair the problem without causing data loss.
12 MANAGING THE SMART HOME SERVER Rename Network Printers 144 | User Manual (v1.0.0.
M ANAGING Y OUR PC ..... ...................... 13 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to: • Display an inventory of a PC’s hardware and software resources • Defragment a PC’s hard drive • Resolve connectivity problems . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13 M A N A G I N G YO U R P C Defragment the Hard Drive click My PC and click the View Detailed PC Inventory icon. FIGURE shows a typical PC Inventory. 13-1 FIGURE 13-1 PC Inventory To save the inventory in a file, click Save to File. It is saved as an xml file PCInv.xml in the directory c:\Documents and Settings\\Application Data\Sereniti\Smart Client\Data . D. .E. .F. R. .A. .G. .M. .E. .N. T. . .T. H. . E. . .H. .A. R. . D. . .D. .R. .I .V. E. . .
M A N A G I N G YO U R P C Defragment the Hard Drive To avoid this, you should periodically analyze the storage patterns on the disk and, if necessary, perform a defragmentation. This can be done directly from the Command Center. Follow the steps below: 1 Click My PC and then click the Manage PC Hardware icon to display the PC Status page. FIGURE 13-2 Tip: 2 PC Status Page You can also get to the PC Status page directly from the Dashboard by clicking the Hardware icon.
13 3 M A N A G I N G YO U R P C Repair Connectivity Problems To perform a defragmentation, click DEFRAG NOW to launch the Windows Disk Defragmenter. FIGURE 13-3 4 Windows Disk Defragmenter Click Defragmentation to begin defragmenting the hard disk. You can stop the defragmentation at any time by clicking Stop on the Windows Disk Defragmenter. . R. .E. .P. A. . I.R. . .C. .O. N. . N. . E. .C. .T. I. V. .I.T. Y. . .P. .R. O. . B. . L. .E. M.
M A N A G I N G YO U R P C Repair Connectivity Problems 1 Click My PC, click the Troubleshoot and Repair icon, and then click the Repair Network Connection icon to display the Connectivity Manager (FIGURE 13-4). FIGURE 13-4 Connectivity Manager 2 Click Check Network Connectivity to check connectivity status. 3 If there is a connectivity problem, click Repair Network Connectivity. The Connectivity Manager will run a number of diagnostic tests and make any necessary repairs.
13 M A N A G I N G YO U R P C Repair Connectivity Problems 150 | User Manual (v1.0.0.
E RROR M ESSAGES ..... ...................... 14 . T. .H. .I S. . .C. .H. .A. P. . T. .E. R. . . . . . . . . . . . . . . . . . . . . . . . . Explains how to respond to: • Antivirus error messages • Antispyware error messages • Firewall error messages • Backup and restore error messages • Sereniti shared drive messages • Multiple connection message . O. .V. .E. R. . V. .I.E. .W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14 ERROR MESSAGES Antivirus Messages . A. .N. .T. I. V. .I.R. .U. S. . .M. .E. .S. .S. A. .G. .E. .S. . . . . . . . . . . . . . TABLE 14-1 lists the error messages that apply to antivirus programs and explains how to respond to them. TABLE 14-1 Antivirus Messages Message Do this...
ERROR MESSAGES Antivirus Messages TABLE 14-1 Antivirus Messages (Continued) Message Do this... Antivirus definitions out of date Update the antivirus program New antivirus definitions are available 1. Right-click the tray icon. 2. Open the program console. 3. Perform an update. Antivirus scan overdue Scan the hard disk for viruses 1. Right-click the tray icon. 2. Open the program console 3. Perform a scan of the hard disk. 4.
14 ERROR MESSAGES Antispyware Messages . A. .N. .T. I. S. .P. .Y. W. . .A. R. . E. . .M. .E. .S. S. .A. .G. .E. S. . . . . . . . . . lists the error messages that apply to antispyware programs and explains how to respond to them. TABLE 14-2 TABLE 14-2 Antispyware Messages Message Do this...
ERROR MESSAGES Antispyware Messages TABLE 14-2 Antispyware Messages (Continued) Message Do this... Multiple antispyware programs enabled Disable the extra antispyware programs Enabling more than one antispyware program on the same PC can cause problems. Decide which one you want to enable and disable the rest. 1. Right-click the tray icon. 2. Select Disable from the pop-up menu, or 3. Open the program console and disable it from there.
14 ERROR MESSAGES Antispyware Messages TABLE 14-2 Antispyware Messages (Continued) Message Do this...
ERROR MESSAGES Firewall Messages . F. .I .R. E. .W. . A. . L. .L. . M. . E. .S. .S. A. . G. . E. .S. . . . . . . . . . . . . . . lists the error messages that apply to firewall programs and explains how to respond to them. TABLE 14-3 TABLE 14-3 Firewall Messages Message Do this... Firewall program not enabled Enable the firewall program Pass your cursor over the tray icon. This should indicate if the firewall program is enabled. If not: 1. Right-click the icon and enable it, or 2.
14 ERROR MESSAGES Firewall Messages TABLE 14-3 Firewall Messages (Continued) Message Do this... Multiple firewall programs enabled Disable the extra firewall programs Enabling more than one firewall program on the same PC can cause problems. Decide which one you want to enable and disable the rest. 1. Right-click the tray icon. 2. Select Disable from the pop-up menu, or 3. Open the program console and disable it from there. The Windows XP operating system includes a personal firewall.
ERROR MESSAGES Backup and Restore Messages . B. .A. .C. .K. U. . P. . .A. .N. D. . . R. .E. .S. T. .O. .R. .E. . M. . E. .S. .S. A. . G. . E S lists the error messages that apply to the backup and restore features and explains how to respond to them. TABLE 14-4 TABLE 14-4 Backup and Restore Messages Message Do this... Backup failed as the Smart Home Server was powered cycled. A backup failed because the Smart Home Server was turned off and on during the backup.
14 ERROR MESSAGES Sereniti Shared Drive Message TABLE 14-4 Backup and Restore Messages (Continued) Message Do this... Please free up more space on your Smart Home Server There is not enough space available on the Smart Home Server to back up your folders. You need to delete some backed up files to free up space on the Server's hard disk. See Chapter 7 for details.
ERROR MESSAGES Multiple Connection Message To disabled a wired connection, remove the Ethernet cable from the Ethernet port on the PC. To disabled a wireless connection: 1 Click Start on the Windows taskbar, select Connect to and then select Wireless Network Connection. The Wireless Network Connect Status window appears. 2 Click Disable to disable the connection and close the window. Note: To re-enable the connection, click Start → Connect to → Wireless Network Connection again.
14 ERROR MESSAGES Multiple Connection Message 162 | User Manual (v1.0.0.
A PPENDIX ..... ...................... A . A. .B. .O. .U. .T. .I.P. . A. . D. .D. .R. .E. S. .S. .E. .S. . . . . . . . . . . . . . WHAT IS AN IP ADDRESS? Every device that connects to the Internet must have an Internet Protocol (IP) address. This address enables the device to contact other devices on the Internet, establish a connection with those devices, and pass information back and forth.
About IP Addresses • Which numbers represent the PC itself. A USEFUL ANALOGY One way of understanding IP addresses is to think of them as the Internet's version of telephone numbers. Every telephone has a unique number that identifies it; without this number, it cannot make or receive calls. Like an IP address, a telephone number consists of multiple parts: a network part (called the area code), a subnetwork part (the exchange), and a device part that indicates the specific telephone to be rung.
About IP Addresses 1 Click Start on the Windows task bar, select Connect to, and then select Show all connections. The Network Connections window displays (FIGURE A-1). Double-click FIGURE A-1 2 Network Connections Window Locate the local area connection and double-click it to display the Local Area Connections Properties window (FIGURE A-2).
About IP Addresses 3 Go to the panel labeled This connection uses the following items and scroll down until you come to Internet Protocol (TCP/IP). 4 Select Internet Protocol (TCP/IP) and click Properties. The Internet Protocol (TCP/IP) Properties window displays (FIGURE A-3). Obtain an IP address automatically FIGURE A-3 Internet Protocol (TCP/IP) Properties Window 5 Find the radio button labeled Obtain an IP address automatically. This button enables DHCP. It should be selected.
About IP Addresses The reason for this is a program called DNS (Domain Name System). DNS is like a large telephone directory that contains the name and telephone number of all telephone users. When you enter the name of a website in the Address field of a browser and click GO, your PC contacts a computer called a DNS server and "looks up" the IP address of the website you entered. It then uses this address to find and connect to the computer running the website you are interested in.
About IP Addresses 168 | User Manual (v1.0.0.
A PPENDIX ..... ...................... B . B. .A. .C. .K. I. N. .G. . .U. .P. . M. . I. C. .R. .O. .S. .O. F. .T. . .O. U. . T. .L. O. . O K Microsoft Outlook is a personal information and communications management program that is included in all editions of the Microsoft Office suite. The program allows users to send and receive email and maintain a to do list, a calendar of appointments, and a directory of key business and personal contacts.
Backing Up Microsoft Outlook 170 | User Manual (v1.0.0.
A PPENDIX ..... ...................... C . R. .E. .S. O. . L. .V. .I N. . G. . .D. .N. .S. . P. .R. .O. .B. .L. E. .M. .S. . . . . . . WHAT IS DNS? The Domain Name System (DNS) converts domain names into IP addresses. Whenever you enter a domain name such as amazon.com into a browser, the name is sent to a DNS server, which looks up its IP address. Without DNS, you would have to know the IP address of every web site you want to visit.
Resolving DNS Problems be set to obtain its DNS address automatically, but become misconfigured and given a fixed DNS address instead. When this happens, the Sereniti system displays a message indicating it has detected the problem, and then automatically corrects the problem. No action on your part is required.
Resolving DNS Problems Internet Protocol (TCP/IP) FIGURE C-2 3 Local Area Connections Properties Window Scroll down until you come to Internet Protocol (TCP/IP). Click it once to select it, and then click the Properties button. This displays the Internet Protocol (TCP/IP) Properties window.
Resolving DNS Problems 4 Click the button labeled Use the following DNS server addresses, and then enter up to two DNS addresses in the fields below. 5 Click OK twice to close the two Properties windows, and then close the Network Connections window. 174 | User Manual (v1.0.0.
I NDEX ..... ........................
INDEX Privileged Status 57 Security Question 57 Smart Home Server Workgroup 112 Time Filter 57 User Password 56 Wireless Channel 139 Channel (Wireless) 138, 140 Clean Up Old Backups 90–94 Clean Up Unneeded folders 92 Command Center Launch Options 13 Main Menu 14 Tray Icon 8 Common Folders 72 Connect a PC to a Shared Printer 120 Connect External Storage Device 142 Connect the PC to Another Wireless Network 40 Connectivity Manager 149 Content Filter 57, 62–63 Content Filter Settings Page 65 Create Shared Fol
INDEX E Email Folder 72 Email Notifications 58, 59 Enable Universal Plug and Play (UPnP) 122 Encryption 138 Error Messages 151–160 Antispyware Messages 154 Antivirus Messages 152 Backup and Restore Messages 159 Firewall Messages 157 Sereniti Shared Drive Messages 160 External Storage Device 142 F Favorites Folder 72 Firewall Program 129 Firewall Settings Page 123 Folder Sharing 113–116 Access A Shared Folder from a Browser 116 Access a Shared Folder from the Command Center 116 Connect a PC to a Shared Prin
INDEX Through a Browser 10 Through the Command Center 9 Logging Out 11 Through a Browser 11 Through the Command Center 11 M S: Drive Failed to Map 98 Main Menu 14 Manage Firewall Page 37, 123 Manage Firewalls Page 45 Map a Network Drive 98 Modify User Accounts 55–57 Monitor Disk Usage 91 Monitor Network Security 129–133 Firewall Program 129 Resolve a Problem 132 Monitor Network SecurityAntivirus Program 129 My Documents Folder 72 N Network Map 17–19, 44 Network Printer 143 Non-Privileged Accounts 50 Notifi
INDEX PC Name 39 PC Status Page 147 PC Type 39 Personal Firewall Program Port Forwarding 121–127 Create User Defined Rule 125 Delete a Rule 126 Relocate Port 126 Select System Defined Rule 124 Port Forwarding Rule 48 System Defined Rule 48 User-Defined Rule 48 Port Forwarding Rules Page 125 Printer Sharing 117–120 Create a Shared Printer 117 Printer Sharing Page 118 Privileged Accounts 50 R Register a Device 45–46 Relocate Port 126 Rename a Network Drive 101 Rename a Network Printer 143 Repair Connectivity
INDEX Set the Backup Schedule 77 Smart Home Server 135–143 Disk Usage 140 IP Address (LAN) 137 IP Address (WAN) 136 MAC Address (LSN) 137 MAC Address (WAN) 136 Time Zone 141 Wired Settings 135 Wireless Settings 137 Workgroup 141 Smart Home Server Settings Page 141 Smart Home Server Status Page 136 SSID 138 Static IP Address 164 Subnet Mask 163 System Defined Port Fowarding Rule 48 T Telephone Notifications 58, 59 Time Filter 57, 65–67 Time Filter Override 67 Time Filter Settings Page 66 Time Zone 141 To Do
INDEX View 54 User Icon 56 User Name 51–52 Valid Characters 52 Valid Names 51 User Settings Page 56 User-Defined Port Forwarding Rule 48 Users List 55 V View User Accounts 54 W WEP Key (ASCII) 138 WEP Key (HEX) 139 Wired Settings 135 Wireless Devices 43 Wireless Settings 137 Authentication 140 Change Channel 139 Channel 140 SSID 138 Wireless settings Channel 138 Encryption 138 WEP Key (ASCII) 138 WEP Key (HEX) 139 Wireless Settings Page 138 Wireless Signal Strength 139 Workgroups 112, 141 Sereniti Smart H
INDEX 182 | User Manual (v1.0.0.
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generate, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
FCC INTERFERENCE STATEMENT IMPORTANT NOTE: FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. We declare that the product is limited in CH1~CH11 by specified firmware controlled in the USA.
